13,460 Clinic Administrative Assistant jobs in the United States

**PURPOSE** **AND** **SCOPE:**
_Performing_ _general_ _office_ _duties_ _incorporating_ _a_ _variety_ _of basic_ _and_ _routine_ _clerical_ _and_ _secretarial_ _duties_ _in_ _a_ _clinical_ _environment._
Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:**
Under general supervision, follows established company policies and procedures and applies acquired job skills to:
**Patient Engagement and Front Desk** **-** Responsibilities may include the following based on location and business need:
+ Answering telephone & routing calls to the appropriate person
+ Professionally greet all patients and guests.
+ Maintain a professional environment at all times. Monitors the reception and waiting areas.
+ Distributing incoming mail.
+ ObtainnecessarysignaturestoensuretheefficientprocessingofadmissionsdatainaccordancewithFMCNApolicies and procedures.
+ Ensureallaspectsofpatientconfidentialityaremaintainedatalltimes
**Scheduling and Registration** **-** Responsibilities may include the following based on location and business need:
+ Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
+ Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
+ Organizes travel for patients by contacting and providing requested medical records.
+ Coordinates with transient patient paperwork.
+ Coordinates transfer placements and confirmations along with Clinical Manager.
+ Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.
+ Assist with medical appointment referrals and scheduling.
+ Assist with transportation coordination and referrals.
+ Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.
+ Monthly insurance card scanning
**Administrative and Additional Responsibilities** **-** Responsibilities may include the following based on location and business need:
+ Setting up and maintaining filing systems and basic databases as applicable.
+ Completing forms and reports as required by the various company offices and outside vendors and agencies.
+ Preparing purchase orders using the appropriate software application.
+ Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.
+ Maintaining inventory of the necessary office supplies
+ Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).
+ Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.
+ Assemble,fileandmaintainpatientmedicalrecords
+ Printpatientscheduleandpullpatientchartsdaily.
+ Arrangeforpackagepickupanddelivery.
+ Assists with month-end reporting requirements.
+ Participate in collaboration sessions such as center/team huddles and staff meetings.
+ Attend education and training sessions as appropriate and apply key learnings.
**SKILLS:**
+ Knowledge of office procedures required.
+ Proficient in Microsoft office applications
+ Ability to adapt to supporting software applications.
+ Professional attitude and appearance
+ Solid written and verbal communication skills
+ Ability to be resourceful and proactive when issues arise
+ Strong organizational skills
+ Multitasking and time-management skills, with the ability to prioritize tasks
+ Customer service attitude
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
**SUPERVISION:**
+ None
**EDUCATION** :
+ HighSchoolDiploma or GED required
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ Minimum 6 months relevant experience without a degree.
+ 1-2 years related experience preferred.
+ Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.
+ Pleasanttelephonemanner.
"The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $17 - $27
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave."
**EO/AA Employer:** **Minorities/Females/Veterans/Disability/Sexual** **Orientation/Gender Identity**
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**

PURPOSE AND SCOPE:
Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
+ Under direct/close supervision, performs a variety of basic and routine clerical and secretarial duties. These may include but are not limited to:
+ Preparing and typing routine correspondence, form letters and reports
+ Answering telephone & routing calls to the appropriate person,
+ Greeting visitors and patients as applicable and conducting them to the appropriate location or person as needed.
+ Setting up and maintaining filing systems and basic databases as applicable.
+ Completing forms and reports as required by the various company offices and outside vendors and agencies.
+ Recording the minutes of meetings and providing the resulting documents as necessary.
+ Making copies of correspondence and other printed matter as required by manager.
+ Preparing purchase orders using the appropriate software application.
+ Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.
+ Distributing incoming mail.
+ Maintaining calendar and daily schedules.
+ Scheduling appointments & arranging meetings.
+ Maintaining inventory of the necessary office forms and supplies.
+ Assisting with various basic personnel administrative functions as needed.
+ Acting as backup to other clerical personnel in office as needed.
+ Assists in the collection of Patient Statistical Profile and Continuous Quality Improvement Data.
+ Assists with month-end reporting requirements
+ Assists in auditing records for ongoing compliance with medical records standards.
+ Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
+ Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
+ Organizes travel for patients by contacting and providing requested medical records.
+ Coordinates with transient patient paperwork.
+ Coordinates transfer placements and confirmations along with Clinical Manager.
+ Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.
+ Assist with medical appointment referrals and scheduling.
+ Assist with transportation coordination and referrals.
+ Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.
+ Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
EDUCATION:
+ High School Diploma required
EXPERIENCE AND REQUIRED SKILLS:
+ Minimum 6 months relevant experience without a degree - 0-6 months experience with an Associate degree or secretarial school.
+ Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.
+ Pleasant telephone manner.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**

PURPOSE AND SCOPE:
The Secretary/ Receptionist performs general clerical support and office duties for the department and its Management.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
+ Performs basic administrative functions including preparation of business correspondence, memorandums, informational packages, training materials and reports.
+ Assists with scheduling.
+ Maintains calendar and daily schedules.
+ Maintains departmental tracking logs.
+ Greets visitors and directs them to the appropriate location or person as needed.
+ Establishes and maintains filing systems and basic databases as applicable.
+ Performs routine general office duties such as filing, copying, and scanning.
+ Provides general clerical support to management staff including scheduling meetings, routing phone calls and taking messages.
+ Records minutes of meetings and providing the resulting documents as necessary.
+ Sorts and distributes mail.
+ Maintains inventory of the necessary office forms and supplies.
+ Escalates issues to supervisor for resolution, as deemed necessary.
+ Assist with various projects as assigned by direct supervisor.
+ Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION:
High School Diploma required
EXPERIENCE AND REQUIRED SKILLS:
+ 1 - 2 years' related experience.
+ Knowledge of office procedures required.
+ Proficient in Microsoft office applications.
+ Good interpersonal and communication skills required.
+ Pleasant telephone manner.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $XX - $XX
Non-Bonus Eligible Positions: include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Bonus Eligible Positions - include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
**EOE, disability/veterans**

**PURPOSE** **AND** **SCOPE:**
_Performing_ _general_ _office_ _duties_ _incorporating_ _a_ _variety_ _of basic_ _and_ _routine_ _clerical_ _and_ _secretarial_ _duties_ _in_ _a_ _clinical_ _environment._
Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:**
Under general supervision, follows established company policies and procedures and applies acquired job skills to:
**Patient Engagement and Front Desk** **-** Responsibilities may include the following based on location and business need:
+ Answering telephone & routing calls to the appropriate person
+ Professionally greet all patients and guests.
+ Maintain a professional environment at all times. Monitors the reception and waiting areas.
+ Distributing incoming mail.
+ ObtainnecessarysignaturestoensuretheefficientprocessingofadmissionsdatainaccordancewithFMCNApolicies and procedures.
+ Ensureallaspectsofpatientconfidentialityaremaintainedatalltimes
**Scheduling and Registration** **-** Responsibilities may include the following based on location and business need:
+ Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
+ Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
+ Organizes travel for patients by contacting and providing requested medical records.
+ Coordinates with transient patient paperwork.
+ Coordinates transfer placements and confirmations along with Clinical Manager.
+ Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.
+ Assist with medical appointment referrals and scheduling.
+ Assist with transportation coordination and referrals.
+ Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.
+ Monthly insurance card scanning
**Administrative and Additional Responsibilities** **-** Responsibilities may include the following based on location and business need:
+ Setting up and maintaining filing systems and basic databases as applicable.
+ Completing forms and reports as required by the various company offices and outside vendors and agencies.
+ Preparing purchase orders using the appropriate software application.
+ Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.
+ Maintaining inventory of the necessary office supplies
+ Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).
+ Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.
+ Assemble,fileandmaintainpatientmedicalrecords
+ Printpatientscheduleandpullpatientchartsdaily.
+ Arrangeforpackagepickupanddelivery.
+ Assists with month-end reporting requirements.
+ Participate in collaboration sessions such as center/team huddles and staff meetings.
+ Attend education and training sessions as appropriate and apply key learnings.
**SKILLS:**
+ Knowledge of office procedures required.
+ Proficient in Microsoft office applications
+ Ability to adapt to supporting software applications.
+ Professional attitude and appearance
+ Solid written and verbal communication skills
+ Ability to be resourceful and proactive when issues arise
+ Strong organizational skills
+ Multitasking and time-management skills, with the ability to prioritize tasks
+ Customer service attitude
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
**SUPERVISION:**
+ None
**EDUCATION** :
+ HighSchoolDiploma or GED required
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ Minimum 6 months relevant experience without a degree.
+ 1-2 years related experience preferred.
+ Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.
+ Pleasanttelephonemanner.
"The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $17.00 - $28.00"
**EO/AA Employer:** **Minorities/Females/Veterans/Disability/Sexual** **Orientation/Gender Identity**
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**

**PURPOSE** **AND** **SCOPE:**
_Performing_ _general_ _office_ _duties_ _incorporating_ _a_ _variety_ _of basic_ _and_ _routine_ _clerical_ _and_ _secretarial_ _duties_ _in_ _a_ _clinical_ _environment._
Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:**
Under general supervision, follows established company policies and procedures and applies acquired job skills to:
**Patient Engagement and Front Desk** **-** Responsibilities may include the following based on location and business need:
+ Answering telephone & routing calls to the appropriate person
+ Professionally greet all patients and guests.
+ Maintain a professional environment at all times. Monitors the reception and waiting areas.
+ Distributing incoming mail.
+ ObtainnecessarysignaturestoensuretheefficientprocessingofadmissionsdatainaccordancewithFMCNApolicies and procedures.
+ Ensureallaspectsofpatientconfidentialityaremaintainedatalltimes
**Scheduling and Registration** **-** Responsibilities may include the following based on location and business need:
+ Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
+ Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
+ Organizes travel for patients by contacting and providing requested medical records.
+ Coordinates with transient patient paperwork.
+ Coordinates transfer placements and confirmations along with Clinical Manager.
+ Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.
+ Assist with medical appointment referrals and scheduling.
+ Assist with transportation coordination and referrals.
+ Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.
+ Monthly insurance card scanning
**Administrative and Additional Responsibilities** **-** Responsibilities may include the following based on location and business need:
+ Setting up and maintaining filing systems and basic databases as applicable.
+ Completing forms and reports as required by the various company offices and outside vendors and agencies.
+ Preparing purchase orders using the appropriate software application.
+ Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.
+ Maintaining inventory of the necessary office supplies
+ Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).
+ Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.
+ Assemble,fileandmaintainpatientmedicalrecords
+ Printpatientscheduleandpullpatientchartsdaily.
+ Arrangeforpackagepickupanddelivery.
+ Assists with month-end reporting requirements.
+ Participate in collaboration sessions such as center/team huddles and staff meetings.
+ Attend education and training sessions as appropriate and apply key learnings.
**SKILLS:**
+ Knowledge of office procedures required.
+ Proficient in Microsoft office applications
+ Ability to adapt to supporting software applications.
+ Professional attitude and appearance
+ Solid written and verbal communication skills
+ Ability to be resourceful and proactive when issues arise
+ Strong organizational skills
+ Multitasking and time-management skills, with the ability to prioritize tasks
+ Customer service attitude
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
**SUPERVISION:**
+ None
**EDUCATION** :
+ HighSchoolDiploma or GED required
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ Minimum 6 months relevant experience without a degree.
+ 1-2 years related experience preferred.
+ Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.
+ Pleasanttelephonemanner.
**EO/AA Employer:** **Minorities/Females/Veterans/Disability/Sexual** **Orientation/Gender Identity**
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**

**PURPOSE** **AND** **SCOPE:**
_Performing_ _general_ _office_ _duties_ _incorporating_ _a_ _variety_ _of basic_ _and_ _routine_ _clerical_ _and_ _secretarial_ _duties_ _in_ _a_ _clinical_ _environment._
Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:**
Under general supervision, follows established company policies and procedures and applies acquired job skills to:
**Patient Engagement and Front Desk** **-** Responsibilities may include the following based on location and business need:
+ Answering telephone & routing calls to the appropriate person
+ Professionally greet all patients and guests.
+ Maintain a professional environment at all times. Monitors the reception and waiting areas.
+ Distributing incoming mail.
+ ObtainnecessarysignaturestoensuretheefficientprocessingofadmissionsdatainaccordancewithFMCNApolicies and procedures.
+ Ensureallaspectsofpatientconfidentialityaremaintainedatalltimes
**Scheduling and Registration** **-** Responsibilities may include the following based on location and business need:
+ Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
+ Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
+ Organizes travel for patients by contacting and providing requested medical records.
+ Coordinates with transient patient paperwork.
+ Coordinates transfer placements and confirmations along with Clinical Manager.
+ Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.
+ Assist with medical appointment referrals and scheduling.
+ Assist with transportation coordination and referrals.
+ Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.
+ Monthly insurance card scanning
**Administrative and Additional Responsibilities** **-** Responsibilities may include the following based on location and business need:
+ Setting up and maintaining filing systems and basic databases as applicable.
+ Completing forms and reports as required by the various company offices and outside vendors and agencies.
+ Preparing purchase orders using the appropriate software application.
+ Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.
+ Maintaining inventory of the necessary office supplies
+ Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).
+ Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.
+ Assemble,fileandmaintainpatientmedicalrecords
+ Printpatientscheduleandpullpatientchartsdaily.
+ Arrangeforpackagepickupanddelivery.
+ Assists with month-end reporting requirements.
+ Participate in collaboration sessions such as center/team huddles and staff meetings.
+ Attend education and training sessions as appropriate and apply key learnings.
**SKILLS:**
+ Knowledge of office procedures required.
+ Proficient in Microsoft office applications
+ Ability to adapt to supporting software applications.
+ Professional attitude and appearance
+ Solid written and verbal communication skills
+ Ability to be resourceful and proactive when issues arise
+ Strong organizational skills
+ Multitasking and time-management skills, with the ability to prioritize tasks
+ Customer service attitude
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
**SUPERVISION:**
+ None
**EDUCATION** :
+ HighSchoolDiploma or GED required
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ Minimum 6 months relevant experience without a degree.
+ 1-2 years related experience preferred.
+ Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.
+ Pleasanttelephonemanner.
**EO/AA Employer:** **Minorities/Females/Veterans/Disability/Sexual** **Orientation/Gender Identity**
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**

This is a part-time position.
PURPOSE AND SCOPE:
The Correspondence Specialist I is responsible for meeting service levels and management objectives related to FHP's Medicare Advantage program. The incumbent will be responsible for triaging incoming and outgoing correspondence to accurately direct it to the correct business units for timely handling.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
+ Organize and maintain all PO Boxes.
+ Audit inventory, review, and redirect incoming mail.
+ Scan paper claims for processing.
+ Run returned mail process.
+ Anticipate and plan for upcoming mail/print related needs.
+ Develop and maintain relevant print and mail metrics.
+ Assist with special projects as assigned or directed.
+ Identify and implement process improvement initiatives.
+ Responsible for driving the FMCNA culture though values and customer service standards.
+ Accountable for outstanding customer service to all external and internal customers.
+ Develops and maintains effective relationships through impactful and timely communication.
+ Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
+ Assist with various projects as assigned by direct supervisor.
+ Other duties as assigned
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION:
High School Diploma required
EXPERIENCE AND REQUIRED SKILLS:
+ 0 - 1 year's related experience.
+ Printer and/or mailroom experience preferred.
+ Previous experience in health insurance preferred.
+ Excellent customer/interpersonal skills.
+ Detail oriented with strong analytical and organizational skills.
+ Excellent oral and written communication skill
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $14.81- $23.41
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws
**EOE, disability/veterans**

**PURPOSE** **AND** **SCOPE:**
_Performing_ _general_ _office_ _duties_ _incorporating_ _a_ _variety_ _of basic_ _and_ _routine_ _clerical_ _and_ _secretarial_ _duties_ _in_ _a_ _clinical_ _environment._
Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:**
Under general supervision, follows established company policies and procedures and applies acquired job skills to:
**Patient Engagement and Front Desk** **-** Responsibilities may include the following based on location and business need:
+ Answering telephone & routing calls to the appropriate person
+ Professionally greet all patients and guests.
+ Maintain a professional environment at all times. Monitors the reception and waiting areas.
+ Distributing incoming mail.
+ ObtainnecessarysignaturestoensuretheefficientprocessingofadmissionsdatainaccordancewithFMCNApolicies and procedures.
+ Ensureallaspectsofpatientconfidentialityaremaintainedatalltimes
**Scheduling and Registration** **-** Responsibilities may include the following based on location and business need:
+ Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
+ Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
+ Organizes travel for patients by contacting and providing requested medical records.
+ Coordinates with transient patient paperwork.
+ Coordinates transfer placements and confirmations along with Clinical Manager.
+ Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.
+ Assist with medical appointment referrals and scheduling.
+ Assist with transportation coordination and referrals.
+ Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.
+ Monthly insurance card scanning
**Administrative and Additional Responsibilities** **-** Responsibilities may include the following based on location and business need:
+ Setting up and maintaining filing systems and basic databases as applicable.
+ Completing forms and reports as required by the various company offices and outside vendors and agencies.
+ Preparing purchase orders using the appropriate software application.
+ Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.
+ Maintaining inventory of the necessary office supplies
+ Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).
+ Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.
+ Assemble,fileandmaintainpatientmedicalrecords
+ Printpatientscheduleandpullpatientchartsdaily.
+ Arrangeforpackagepickupanddelivery.
+ Assists with month-end reporting requirements.
+ Participate in collaboration sessions such as center/team huddles and staff meetings.
+ Attend education and training sessions as appropriate and apply key learnings.
**SKILLS:**
+ Knowledge of office procedures required.
+ Proficient in Microsoft office applications
+ Ability to adapt to supporting software applications.
+ Professional attitude and appearance
+ Solid written and verbal communication skills
+ Ability to be resourceful and proactive when issues arise
+ Strong organizational skills
+ Multitasking and time-management skills, with the ability to prioritize tasks
+ Customer service attitude
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
**SUPERVISION:**
+ None
**EDUCATION** :
+ HighSchoolDiploma or GED required
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ Minimum 6 months relevant experience without a degree.
+ 1-2 years related experience preferred.
+ Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.
+ Pleasanttelephonemanner.
**EO/AA Employer:** **Minorities/Females/Veterans/Disability/Sexual** **Orientation/Gender Identity**
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**

Job Description
**PURPOSE** **AND** **SCOPE:**
_Performing_ _general_ _office_ _duties_ _incorporating_ _a_ _variety_ _of basic_ _and_ _routine_ _clerical_ _and_ _secretarial_ _duties_ _in_ _a_ _clinical_ _environment._
Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:**
Under general supervision, follows established company policies and procedures and applies acquired job skills to:
**Patient Engagement and Front Desk** **-** Responsibilities may include the following based on location and business need:
+ Answering telephone & routing calls to the appropriate person
+ Professionally greet all patients and guests.
+ Maintain a professional environment at all times. Monitors the reception and waiting areas.
+ Distributing incoming mail.
+ ObtainnecessarysignaturestoensuretheefficientprocessingofadmissionsdatainaccordancewithFMCNApolicies and procedures.
+ Ensureallaspectsofpatientconfidentialityaremaintainedatalltimes
**Scheduling and Registration** **-** Responsibilities may include the following based on location and business need:
+ Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
+ Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
+ Organizes travel for patients by contacting and providing requested medical records.
+ Coordinates with transient patient paperwork.
+ Coordinates transfer placements and confirmations along with Clinical Manager.
+ Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.
+ Assist with medical appointment referrals and scheduling.
+ Assist with transportation coordination and referrals.
+ Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.
+ Monthly insurance card scanning
**Administrative and Additional Responsibilities** **-** Responsibilities may include the following based on location and business need:
+ Setting up and maintaining filing systems and basic databases as applicable.
+ Completing forms and reports as required by the various company offices and outside vendors and agencies.
+ Preparing purchase orders using the appropriate software application.
+ Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.
+ Maintaining inventory of the necessary office supplies
+ Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).
+ Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.
+ Assemble,fileandmaintainpatientmedicalrecords
+ Printpatientscheduleandpullpatientchartsdaily.
+ Arrangeforpackagepickupanddelivery.
+ Assists with month-end reporting requirements.
+ Participate in collaboration sessions such as center/team huddles and staff meetings.
+ Attend education and training sessions as appropriate and apply key learnings.
**SKILLS:**
+ Knowledge of office procedures required.
+ Proficient in Microsoft office applications
+ Ability to adapt to supporting software applications.
+ Professional attitude and appearance
+ Solid written and verbal communication skills
+ Ability to be resourceful and proactive when issues arise
+ Strong organizational skills
+ Multitasking and time-management skills, with the ability to prioritize tasks
+ Customer service attitude
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
**SUPERVISION:**
+ None
**EDUCATION** :
+ HighSchoolDiploma or GED required
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ Minimum 6 months relevant experience without a degree.
+ 1-2 years related experience preferred.
+ Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.
+ Pleasanttelephonemanner.
**EO/AA Employer:** **Minorities/Females/Veterans/Disability/Sexual** **Orientation/Gender Identity**
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**