17,719 Clinic Operations jobs in the United States
Clinic Operations Manager
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Job DetailsJob Location8405 Beverly Blvd - West Hollywood, CASalary Range$9000.00 - $1000.00 Salary/yearDescriptionAt Saban we believe in the employee experience, and know you are the heart of our business! Work shouldnt consume your life, we believe in Work-Life-Balance and strive for flexibility through various company perks.Benefits and Perks:Free Medical coverage options We cover all out of pocket expenses!Chiropractor/Acupuncture covered at 100% in-networkHMO and PPO Dental coverage optionsVisionQuarterly Incentive Bonus Program403(b) retirement plans with employer matchingGenerous paid time off including 1-Week Holiday closure for Christmas & New Years!Competitive Wages & Annual Merit IncreaseDuties and Responsibilities:Directly supervise the front desk supervisor, back office/MA supervisor, including recruiting, training, coaching, and developing and performance management. Proactively manage and schedule staff appropriately while continually evaluating staffing needs. Analyze data reports and work with the DOO to develop strategies, execute, maintain, and update workflows and standard operational procedures, monitoring for sustainability of the changes and leading the assigned team through change management processes.Manage inventory, equipment, and budget for each individual clinic site, including the cost of supplies (including vaccines and medications) and reduce the amount of waste and spoilage.Ensure compliance with federal regulations (i.e. infectious disease, labor laws, HRSA regulations), and enforce policies and procedures in alignment with these regulations.Monitor and track productivity and the effectiveness of clinic processes by identifying and using key performance indicators, individual staff productivity goals, error logs and grievances/incidents to develop improvement plans, ensuring that supporting technology systems are used appropriately and fully utilized.Liaison in cases of emergency, for example, when power is out, when a threat to safety occurs, and in the event of any natural disaster.Lead the site through audits (internal and external) and ensure that compliance with those audits is maintained. This includes chart audit adherence.Monitor the site productivity for visits completed and ensure that adherence to patient care is balanced with management of the schedules.Ensures that daily huddles between clinical and admin teams take place and undertake continuous rounds of all departments to ensure ongoing operational readiness.Ensure that each clinic site is well maintained, and appropriate signage is always placed, including up to date licensing and compliance requirements.Maintains a system for expeditious and compliant communication of patient information within the clinic including responsiveness to patient calls, appropriate handling of critical laboratory results, and patient hospitalization information.Submit reports monthly (or on an as needed basis) and attend weekly 1:1s on progress and status of departments workload/barriers/needs to Director of Operations.Position Requirements:Bachelor's degree preferably in healthcare administration, public health, or nursing with five years of leadership experience directly leading a complex multi-site, medical group environment or equivalent experience.Minimum five years of medical assistant and front desk management experience required, or LVN License preferred.Experience managing project planning and budgeting preferred.Site audit experience required, HRSA OSV audit experience preferred.Knowledge of Lean & Six Sigma and/or change management processes preferred.Basic knowledge of medications and clinical information preferred.Proven record of managing change and leading team to successful results/performance based on organizationally aligned strategic goals. (required)Demonstrated ability to provide coaching and development of subordinates to achieve individual and organizational excellence. (required)Fluency in another language such as Spanish, Korean, Armenian or Russian preferred.About Us:The Saban Community Clinic was founded in 1967 on the principle that healthcare is a right, not a privilege. It is our mission provide affordable quality Whole Person Care to everyone regardless of income or immigration status in a caring environment. This includes medical, behavioral health and dental care.Saban Community Clinic values the diversity of the people it hires and serves. Diversity at Saban means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, gender identity, sexual orientation or disability.Our impact continues to grow. Come join our dynamic team to help build healthier communities and make a difference in our patient's lives!
Clinic Operations Manager
Posted 10 days ago
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**_This position is an interim, limited term assignment with a minimum duration of 6 months and will be supporting Dermatology, Nephrology, and Infectious Diseases._**
**Required Education and Experience**
Bachelor's degree or higher in Nursing from an accredited school of nursing.
Minimum of two (2) years RN experience.
**Required Credentials**
Current Washington State or Multistate (MSL) RN license.
A copy of bachelor's degree or higher in nursing or transcripts indicating attainment of bachelor's degree or higher in nursing is to be on record with Human Resources upon hire.
Nursing or healthcare related professional board certification in a clinical specialty area or leadership on hire or must be obtained within three (3) years of hire and must be maintained thereafter. Certification must be recognized by the American Nursing Credentialing Center (ANCC) and approved by Seattle Children's.
As per the College of American Pathologists (CAP) and the Centers for Medicare and Medicaid Services (CMS), for RN's performing moderately complex point of care testing, a copy of a diploma or transcript of the highest level of academic achievement to be on record with Human Resources upon hire.
Current certification in Basic Life Support (BLS) for Healthcare Providers. This is a condition of hire and must be maintained at all times. Pediatric Emergency, Assessment, Recognition, and Stabilization (PEARS), or Pediatric Advanced Life Support (PALS) will be accepted in lieu of BLS for Healthcare Providers. (Note: Employees are responsible for any costs (including time away from work) associated with obtaining PALS or PEARS certification if it is not a requirement of the position). ACLS will not be accepted as a substitute to the requirements listed above.
**Preferred**
Master's Degree in Nursing or business related field.
Recent clinical experience in a pediatric ambulatory setting.
Recent experience in an ambulatory management and/or leadership role.
**Compensation Range**
$126,805.00 - $190,207.00 per year
**Salary Information**
This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.
**Disclaimer for Out of State Applicants**
This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors **.**
**Benefits Information**
Seattle Children's offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website .
**About Us**
**Hope. Care. Cure. These three simple words capture what we do at Seattle Children's - to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE**
Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families' ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho - the largest region of any children's hospital in the country.
U.S. News & World Report consistently ranks Seattle Children's among the nation's best children's hospitals. For more than a decade, Seattle Children's has been nationally recognized in key specialty areas. We are honored to be one of the nation's very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest.
As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it's delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.
**Our Commitment**
Seattle Children's welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves.
Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.
Manager Clinic Operations

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**Position Summary**
Effectively manages all operational aspects of the assigned clinic(s). Works closely with staff and providers to ensure that all fiduciary and clinic goals are met. Proactively determines workload priorities through planning, coordination and managing staff and providers to meet the administrative, operational and support requirements. Engages staff and promotes a positive culture that prioritizes humankindness and patient-centric care consistent with Dignity Health's mission, vision, and values.
**Qualifications**
**Qualifications**
+ · Minimum of three (3) years experience in related field. Minimum of two (2) years supervisory experience.
+ · Bachelor's degree or a combination of education and/or additional job related experience in lieu of the degree.
+ · Working knowledge of community clinic/health center operations.
**Overview**
Mercy Medical Center, a Dignity Health member, has been building a rich history of care in our community for more than 100 years. We have grown from a small one-story wooden structure into a major healthcare provider with a new 186-bed main campus, offering the latest in facility design and technology. Mercy also operates Outpatient Centers, a Cancer Center and several rural clinics.
Wherever you work throughout our system, you will find faces of experience with dedication to high quality, personalized care. Joining our 1,300 employees, 230 physicians and many volunteers, you can help carry out our commitment to providing our community with the excellence they have come to associate with Mercy Medical Center.
One Community. One Mission. One California ( Range**
$36.00 - $53.46 /hour
We are an equal opportunity/affirmative action employer.
Clinic Operations Director
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Overview Drive Growth. Inspire Teams. Make a Difference. At Proud Moments ABA, we believe strong leadership and smart operations are the backbone of our success in delivering life-changing services to children and families. We're looking for a dynamic and results-driven Clinic Operations Director to oversee the day-to-day management and strategic growth of our Manassas, VA center. In this key role, you'll partner closely with senior clinical leaders, guide administrative teams, track performance metrics, and implement initiatives that elevate quality, efficiency, and client satisfaction. This is an exciting opportunity to lead with purpose and help shape the future of care in your community. Proud Moments ABA is a behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. Proud Moments is a haven of knowledge and expertise for parents of children diagnosed on the autism spectrum. We offer expert treatment, innovative techniques, and compassionate, child-centered care. Responsibilities As a Clinic Operations Director at Proud Moments ABA, you’ll be challenged to realize your leadership potential: Accelerate the financial success and continued growth of our center by effectively managing day-to-day operations at the facility(s) finish Expand access to Proud Moments’ life-changing ABA services for children with autism by cultivating and strengthening relationships with schools, physicians, health systems, and other organizations that refer families for autism care Manage relationships and day-to-day administrative activities of Board Certified Behavior Analysts Ensure a smooth on-boarding experience for new Proud Moments families by engaging in weekly family meetings and building parents’ confidence in their child’s clinical team Advocate for families receiving services by resolving issues promptly and compassionately Secure accurate insurance reimbursement for ABA services through rigorous oversight of Authorizations Management and Billing procedures Motivate staff to continually improve performance and grow professionally through annual evaluation, mutual goal setting, and constant monitoring of progress toward established objectives Qualifications As an ideal Clinic Operations Director candidate, you bring to Proud Moments ABA: Experience with ABA Therapy and a compassionate understanding of the needs of children with autism and their families; preferred 2-4 years of management experience, including supervisory responsibility Demonstrated ability to build, sustain, and grow productive relationships with organizational management, staff, clients, and community stakeholders Exceptional leadership skills Superior project, planning, organization, and time management skills Excellent communication skills As a Clinic Operations Director, you’ll enjoy professional respect, recognition, and rewards: Competitive pay commensurate with your education, experience, and location Meaningful work-life balance with Monday-Friday schedule Generous paid time off Comprehensive benefits package, including: Medical, dental and vision coverage 401K retirement savings program Employee Assistance Programs You deserve to work with the best – Proud Moments ABA. If you’re ready to accelerate your professional career with a fast-growing, highly respected behavioral health organization, Proud Moments ABA encourages you to submit your qualifications for this position today. Proud Moments ABA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. In addition to federal law requirements, Proud Moments ABA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #LI-Onsite #J-18808-Ljbffr
Clinic Operations Rep
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This position reports to the Clinic Operations Supervisor or Clinic Operations/Practice Manager. Provide patient services and administrative support in clinic operations. Interacts with parents, patients, physicians and other staff under moderate supervision in a courteous manner. Provide assistance to other employees within their department as well as other departments. Collect and verify all demographic information to ensure accuracy . May provide required notification of scheduled services according to managed care requirements. May be responsible for scheduling patients for specialty appointments. Position may be required to float to other clinics or ROCs for coverage. Next step in career ladder is Senior Clinic Operations Rep or Team Lead position.Qualifications:Minimum EducationHigh School Diploma or GED (Required)Minimum Work Experience1 year Experience performing billing, patient registration, and scheduling, medical insurance verification, insurance screening. (Required)Required Skills/KnowledgeBroad clinic knowledge, customer service skills. Computer knowledge necessary. Microsoft Office experience preferred (Word & Excel). Complete Ambulatory Services training curriculum and pass all competency assessments, including a mock clinic. The ability to type minimum of 35 words per minute required.Functional AccountabilitiesPatient Services Demonstrate accuracy of scheduling patients using the applicable scheduling system for the department. Complete computer aided, on-line registration screen with parent/guardian via telephone or in person in professional & courteous manner. Collect accurate demographic and insurance information. Update systems as needed in accordance with department standards for registration accuracy. Reschedule appointment for patients who did not show or for the ancillary services cancellations by providers/technologist. Schedule follow up appointments at check out if applicable. Greet patients and parents courteously. Arrive patient in appropriate system based on department policy . Obtain required consents for department & ensure distribution of compliance related materials (i.e. HIPPA Privacy Notice, Patient Rights). Obtain copy of insurance card and photo ID to be stored in medical record (copy or scan activity required). Ensure applicable insurance company and CNMC HIM department receive copies of appropriate forms/documentation. Complete all documentation in accordance with department policy and procedure. Respond to patient portal work lists (i.e. appointment requests, fax queues, email requests, etc. May include messaging center work lists in the future). Information Verification Verify insurance eligibility using applicable eligibility system. Ensure managed care carve outs (lab and radiology carve outs) are adhered to. Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments. Discuss co-payment, deposits, payment in full, or past due balance collections with parents prior to scheduled appointment in a professional & courteous manner. Counsel parents or refer parent to Financial Information Center (FIC) for establishing payment schedule or method of payment. Verify insurance information is complete prior to procedure and collect and verify pre-authorization/referral information: goal is to obtain authorizations 5 days in advance of service. Utilize all systems where patient information may be stored (EPRS, SCI, Cerner, IDX, McKesson, etc.) to verify that systems are in sync Cash Collection Collect and record co-payments, deposits and payments in full and provide payer with receipt. Responsible for helping department meet 85% of the collection target for the department. Maintain departmental requirements regarding cash controls and collections. Billing Preparation Reconcile schedules for upcoming clinic session to include ensuring that accounts are set up for billing and services requiring authorization are flagged: Activity should be completed 3-4 days in advance of clinic session; Areas with procedures requiring authorizations work standard may be 5-7 days. Appropriately clear all walk-in and ensure scheduled/unscheduled appointments are linked to scheduling system. Office Support Answer telephone and address caller needs appropriately. Avoid transferring calls for better service to families. Meet department standards relative to ACD policies if applicable. Manage voice mail messages within same business day. Distribute mail. May work returned mail as needed. All staff are responsible for information distributed via e-mail. Staff should check work email a minimum of 3 times daily and respond to inquiries within 24 hours (or next business day). Maintain office files and office supplies at P AR levels. Maintain clean reception area and workspace. Other support as needed. Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational AccountabilitiesOrganizational Accountabilities (Staff)Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Clinic Operations Director
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As a Clinic Operations Director at Proud Moments ABA, you'll be challenged to realize your leadership potential:Accelerate the financial success and continued growth of our center by effectively managing day-to-day operations at the facility(s) finis Operations, Director, Clinic, Behavioral Health, Operation, Manufacturing
Director Clinic Operations
Posted today
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The posted compensation range of $59.53 - $86.32/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
As our Director of Clinic Operations with the Dignity Health Medical Foundation, you will help our patients receive the highest standard of care, improve patient experiences and ensure the team delivers quality care. At the same time, you will advocate for your team by bringing any issues, requests, or new ideas from them to leadership.
To be successful in this role, you must have a passion for providing care and the capability to lead a team to our common goals.
Success in this role means you:
- Are responsible for leading, planning, directing, monitoring and improving the overall performance for assigned care centers to achieve excellence in the delivery of daily operations
- Engage staff and cultivate a care center culture that prioritizes humankindness and patient-centric care consistent with Dignity Health and the medical group's "way" and culture
- Are accountable for operational, financial, clinical, quality, and business development activities
- Have a scope of responsibilities which could include multiple disciplines, including Pediatrics, Family Practice, Internal Medicine, Occupational Medicine, and the full spectrum of medical and surgical specialties with each managed as discreet departments and integrated as part of a whole service line
- Oversee the development of assigned care centers and regularly manages medical practice wide development and improvement projects
- Hold a key role in managing your area of responsibility, in collaboration with area hospital leadership, to achieve Dignity Health Medical Foundation goals, which include top quartile nationally in quality, financial success and employer of choice
- Collaborate closely within various areas of Dignity Health and Dignity Health Medical Foundation and must demonstrate exceptional collegial and productive working relations with others
- Are responsible for the safeguard of patient health and financial information
Minimum Qualifications:
- 5 years of healthcare management experience. Demonstrated ability to effectively lead productive complex teams, which could include leaders of teams and teams located in various geographic locations. Demonstrated ability to effectively manage provider relations.
- Bachelor's degree in business, finance, healthcare administration or related field, or equivalent combination of experience and education
- Strong knowledge of business and management principles, budget control and accounting principles, including capital budgeting, cost accounting, professional and patient billing; and ability to apply these principles to a health care environment. Strong knowledge of or ability to learn the budgeting process, management reports, accounting, purchasing and patient billing systems.
Preferred Qualifications:
- Previous out-patient practice management experience preferred
- Previous management experience in a union environment preferred
- Prior managed care or integrated delivery systems experience preferred
- Master's degree in business, finance, healthcare administration or related field preferred
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.
Dignity Health Medical Group Bakersfield, a service of Dignity Health Medical Foundation, has four convenient locations in Bakersfield and Tehachapi. Along with our local affiliated Dignity Health hospitals (Memorial Hospital and Mercy Hospitals, we offer an integrated care delivery system that provides high quality, compassionate care in family medicine, internal medicine, geriatrics, cardiology, cardiothoracic surgery, endocrinology, endocrine surgery, ENT, general surgery, infectious disease, obesity medicine, urology, and women's health.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit
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Dir-Clinic Operations
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We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job assumes responsibility for strategic planning, direction and overall accountability for assigned clinic(s). Independently makes decisions that could seriously affect the overall division and/or the organization's financial objectives, performance objectives and strategic results. Develops and is accountable for budget for department or multiple functional areas. Works in partnership with pre-service, corporate revenue integrity and others to ensure proper financial clearance of all patients.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education
Required - High School diploma or equivalent
Preferred - Bachelor's degree in Healthcare, Business Administration or related field
Work Experience
Required - High School diploma with 9 years related health care experience including 3 years of supervision or management experience OR Bachelor's degree with 5 years of related healthcare experience including 2 years of supervision or management experience.
Preferred - Experience in an ambulatory setting
Knowledge Skills and Abilities (KSAs)
- Must have computer skills and dexterity required for data entry and retrieval of information.
- Effective verbal and written communication skills and the ability to present information clearly and professionally.
- Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
- Strong interpersonal skills.
- Financial acumen in order to manage within a budget and understand financial statements sufficient to analyze trends and make recommendations.
- Must be able to travel throughout and between facilities.
- Must be able to work a flexible work schedule (e.g., more than 8 hours a day).
Job Duties
- Strives to continuously improve all aspects of the business operation through quality improvement initiatives.
- Assumes responsibility for the determination of appropriate staffing levels and the interviewing, hiring, and performance review of employees.
- Supports division goals to provide cutting edge services to meet the organization's mission and goals.
- Effectively manages budget(s) and continually monitors key cost areas.
- Recommends to Senior Management long-range plans which support the mission.
- Develops and revises organizational structures to meet functional needs and ensures communication, reporting, and incentives align people and processes.
- Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. There is no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
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Director Clinic Operations
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*Responsibilities*
Lead the Future of Healthcare: Regional Director of Clinic Operations - Upper Peninsula Region *Are you a dynamic healthcare leader with a passion for operational excellence and a commitment to serving the community? Join Virginia Mason Franciscan Health - Franciscan Medical Group (FMG) and make a real difference in the lives of patients across the Puget Sound!*
As the *Regional Director of Clinic Operations*, you will be responsible for overseeing the management and daily operations of our medical clinics in multiple geographical locations within assigned regions throughout the Puget Sound. You will ensure our clinics operate in accordance with overall business objectives, professional standards, and applicable regulatory requirements. This is a high-impact role where you will provide leadership and expertise in assessing, developing, and implementing initiatives that improve financial performance/productivity, maximize effective utilization of resources, and enhance the service satisfaction of all identified customer groups.
What You'll Do
- *Operational Leadership:* Direct activities through subordinate management staff, overseeing all aspects of clinic operations for your assigned region/designated medical specialty, including business plan development, financial management, and strategic initiative implementation.
- *Strategic Vision:* Develop and implement strategic plans to improve utilization of resources, productivity, access, patient experience, and market competitiveness.
- *Clinical Excellence:* Oversee clinical strategic initiatives specific to your assigned medical specialty across the medical group.
- *Mission Driven:* Advance FMG/CHI's mission, vision, and values by communicating/building an understanding of, and commitment to, corporate goals to deliver health care to those in need.
- *Performance Improvement:* Identify opportunities for process improvement in all aspects of assigned medical specialty and regional clinic operations, actively managing projects to full completion.
- *Financial Stewardship:* Plan, direct, and oversee the preparation and monitoring of clinic operating budgets, goals, and objectives, ensuring effective cost control and addressing variances.
- *Team Development:* Plan, direct, and evaluate the work of subordinate clinical management staff, ensuring employees are qualified, properly trained, and supported in their professional growth.
- *Business Development:* Cultivate and maintain professional relationships with internal and external customers to foster opportunities for revenue enhancement.
- *Compliance & Quality:* Ensure full compliance with internal/external legal and regulatory standards/requirements.
- *Operational Accountability:* Plans, directs and evaluates, through subordinate management, the operations/services of the assigned clinics/designated medical specialty to ensure that that all activities are conducted in a timely and cost-effective manner and in accordance with organizational values, professional standards, internal policies/standards/procedures and/or applicable regulatory requirements.
- Responsible for strategic planning and achieving annual objectives, goals and budgets; initiates systems and strategies to ensure high quality service to patients and profitability of the assigned region and designated medical specialty.
- Provides guidance to management in resolving operational issues to ensure quality care and business continuance; identifies, recommends and implements process improvements to increase work unit productivity and enhance service levels to ensure quality customer service is provided to all clients; keeps immediate supervisor and Division Chief abreast of clinic operations and special projects.
- Collaborates with senior leaders, division chiefs, medical directors, and clinic managers to develop, implement and achieve strategic goals and coordinate for effective implementation of initiatives; reviews operational metrics/data and conducts analysis in order to evaluate practice efficiency, effectiveness and financial viability.
- Ensures full compliance with internal/external legal and regulatory standards/requirements and that effective control procedures are in place and fully functioning to preclude improprieties from occurring; monitors the effectiveness of current practices and procedures in producing desired results; keeps abreast of regulatory requirements, professional standards and competitive industry practices, as well as organizational initiatives with potential to impact current strategies.
- Directs the planning and development of clinical implementations of CHI FMG policies and procedures, guidelines, training materials, and general communications as well as clinic-specific procedures and programs to ensure consistency with the values of the organization and compliance with applicable regulatory and accreditation requirements. These may include marketing, infection control and billing procedures and/or others to increase and maintain patient volume and satisfaction. Ensures that all functional activities are fully documented, understood, and applied in accordance with the standards and practices of FMG.
- Ensures the efficient operation and provision of high quality patient care and/or services through the sponsorship and review of recommendations for identification of performance improvement initiatives designed to analyze, measure, and improve the clinic's and/or medical specialtys performance.
- Identifies opportunities for process improvement in all aspects of assigned medical specialty and regional clinic operations; actively manages project to full completion.
- Performs special clinic and network-wide projects to promote public and community relations; serves as liaison between clinics and external agencies; manages clinic and provider transitions to or from FMG.
- Actively manages employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures; utilizes best practices for performance management including: rounding, performance management meetings and strength interviews; oversees and facilitates regular leadership and operational meetings to discuss methods for improving customer service and efficient/safe operations; informs staff and leadership of any changes to policies and procedures.
- Participates in professional development activities to keep current with health care trends and practices.
- Plans, directs and evaluates the work of subordinate clinical management staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; mentors and provides support to clinic managers in developing leadership competencies and achieving performance objectives; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions, establishes performance standards and evaluates employee performance; educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.
- Plans, directs and oversees the preparation and monitoring of clinic operating budget, goals, and objectives taking into consideration input from leadership team; assists managers in identifying resources needed to accomplish performance objectives; exercises effective cost control to stay within budget; identifies and addresses variances; develops corrective action plans, oversees activities and resources to be fiscally-responsible and provides direction and accountability in monitoring progress toward defined targets; make recommendations as needed and keeps Vice President advised of significant budget variances.
- Anticipates and recognizes evolving factors that affect current/future needs and develops (or directs the development of) plans/programs/projects to respond to/support business objectives; develops strategic and tactical plans to include both short and long-term business planning with full accountability for timely achievement of plan objectives; presents and gains support for recommendations and directs project management efforts to develop/implement planning objectives; develops and oversees programs that anticipate current and future needs.
- Cultivates and maintains professional relationships with internal and external customers including medical directors, physicians, physician groups, patients, supply vendors and external entities to foster opportunities for revenue enhancement; serves as liaison between clinics and external agencies to enhance customer service and to positively impact core clinic measures.
- Oversees and manages all operational aspects of clinic acquisitions and clinic closures within assigned region.
- Performs related duties as required.
- Considerable knowledge of the specialized principles and practices related to health care management.
- Proven ability to evaluate and make viable recommendations in support of clinical effectiveness, service delivery, and organizational performance improvement.
- Experience in performance improvement efforts covering clinical/service outcomes, cost containment, patient safety/satisfaction, risk reduction, and regulatory compliance.
- Strong leadership and management skills with the ability to motivate and develop a high-performing team.
- Excellent communication, interpersonal, and problem-solving skills.
- Experience with budget management and financial analysis.
- A commitment to the mission, vision, and values of CHI-Franciscan Medical Group.
If you are a results-oriented leader with a passion for healthcare and a desire to make a significant impact, we encourage you to apply!
*Qualifications*
Education/Work Requirements
Bachelors degree in Health Administration, Business Administration, Nursing or other related discipline, and seven years of related work experience that would demonstrate attainment of the requisite job knowledge/abilities, including five years of leadership/management experience.
*Masters degree is strongly preferred.*
*Overview*
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person body, mind, and spirit in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
*Pay Range*
$51.66 - $4.91 /hour Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices
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#J-18808-LjbffrClinic Operations Director
Posted today
Job Viewed
Job Description
Drive Growth. Inspire Teams. Make a Difference.
At Proud Moments ABA, we believe strong leadership and smart operations are the backbone of our success in delivering life-changing services to children and families. We're looking for a dynamic and results-driven Clinic Operations Director to oversee the day-to-day management and strategic growth of our brand-new Bowie, MD center.
In this key role, you'll partner closely with senior clinical leaders, guide administrative teams, track performance metrics, and implement initiatives that elevate quality, efficiency, and client satisfaction. This is an exciting opportunity to lead with purpose and help shape the future of care in your community.
Proud Moments ABA is a behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. Proud Moments is a haven of knowledge and expertise for parents of children diagnosed on the autism spectrum. We offer expert treatment, innovative techniques, and compassionate, child-centered care.
Responsibilities
As a Clinic Operations Director at Proud Moments ABA, you'll be challenged to realize your leadership potential:
- Accelerate the financial success and continued growth of our center by effectively managing day-to-day operations at the facility(s) finish
- Expand access to Proud Moments' life-changing ABA services for children with autism by cultivating and strengthening relationships with schools, physicians, health systems, and other organizations that refer families for autism care
- Manage relationships and day-to-day administrative activities of Board Certified Behavior Analysts
- Ensure a smooth on-boarding experience for new Proud Moments families by engaging in weekly family meetings and building parents' confidence in their child's clinical team
- Advocate for families receiving services by resolving issues promptly and compassionately
- Secure accurate insurance reimbursement for ABA services through rigorous oversight of Authorizations Management and Billing procedures
- Motivate staff to continually improve performance and grow professionally through annual evaluation, mutual goal setting, and constant monitoring of progress toward established objectives
As an ideal Clinic Operations Director candidate, you bring to Proud Moments ABA:
- Experience with ABA Therapy and a compassionate understanding of the needs of children with autism and their families; preferred
- 2-4 years of management experience, including supervisory responsibility
- Demonstrated ability to build, sustain, and grow productive relationships with organizational management, staff, clients, and community stakeholders
- Exceptional leadership skills
- Superior project, planning, organization, and time management skills
- Excellent communication skills
- Competitive pay commensurate with your education, experience, and location
- Meaningful work-life balance with Monday-Friday schedule
- Generous paid time off
- Comprehensive benefits package, including:
- Medical, dental and vision coverage
- 401K retirement savings program
- Employee Assistance Programs
- Salary Range: $70k-$80k + Bonus Opportunity
You deserve to work with the best - Proud Moments ABA.
If you're ready to accelerate your professional career with a fast-growing, highly respected behavioral health organization, Proud Moments ABA encourages you to submit your qualifications for this position today. Qualified candidates will be contacted via email.
Proud Moments ABA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. In addition to federal law requirements, Proud Moments ABA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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