17,872 Clinic Operations jobs in the United States

Location: Los Angeles, CA

Salary Range: $90,000 – $100,000 annually (DOE)

Schedule: Monday – Friday, full-time

About the Opportunity

We are seeking an experienced Clinic Operations Manager to oversee the daily operations of a multi-site medical group. This leadership role is perfect for a dynamic healthcare professional who thrives on improving workflows, driving compliance, and ensuring exceptional patient and employee experiences.

As the Clinic Operations Manager, you’ll supervise cross-functional teams, partner with executive leadership on operational strategy, and ensure seamless coordination between clinical and administrative departments. This is an opportunity to make a meaningful impact on community health while advancing your career in a mission-driven environment.

Key Responsibilities

• Lead and mentor supervisors and frontline staff, focusing on performance, training, and career development.

• Oversee clinic operations including staffing, scheduling, patient flow, and resource allocation.

• Monitor productivity and quality metrics, using data to inform improvements and drive accountability.

• Ensure compliance with federal, state, and local healthcare regulations as well as internal policies.

• Manage audits, reporting, and operational readiness across all sites.

• Partner with leadership to streamline workflows, implement change management initiatives, and ensure sustainability of new processes.

• Manage clinic budgets, supply inventory, and vendor relationships to reduce costs and improve efficiency.

• Serve as a liaison during emergencies, ensuring continuity of care and safety.

Qualifications

• Bachelor’s degree in healthcare administration, public health, nursing, or a related field (or equivalent experience).

• 5+ years of leadership experience in a multi-site healthcare or medical group setting.

• Strong background in supervising both clinical and front-office staff.

• Proven ability to lead through change and deliver measurable improvements.

• Experience with compliance audits and operational reporting.

• Knowledge of Lean, Six Sigma, or other process improvement methods a plus.

• Multilingual skills (Spanish, Korean, Armenian, Russian, or others) highly valued.

Excellent benefits: Details to follow.

• Competitive salary with annual merit reviews.

• Comprehensive health, dental, and vision benefits.

• Retirement plan with employer match.

• Generous PTO and holiday closures to support work-life balance.

• Opportunities for growth, leadership development, and community impact.

**Job Summary and Responsibilities**
Effectively manages all operational aspects of the assigned clinic(s). Works closely with staff and providers to ensure that all fiduciary and clinic goals are met. Proactively determines workload priorities through planning, coordination and managing staff and providers to meet the administrative, operational and support requirements. Engages staff and promotes a positive culture that prioritizes humankindness and patient-centric care consistent with Dignity Health's mission, vision, and values.
+ Participates in work groups, teams, task forces and committees to support ongoing improvement in clinic operations. Provides value-added and productive input and expertise to drive continual improvement, support standardization and streamlining and to resolve ongoing patient care issues.
+ Supports the established processes and systems to enhance customer service. Provides coaching to staff to enhance customer service skills and ensure patients and internal employees and providers receive excellent customer service. Ensures a safe environment for patients, staff, providers and visitors, and operates clinic in compliance with all legal, regulatory and Dignity Health requirements impacting areas of responsibilities.
+ Assists in determining the workload priorities to enable timely completion of tasks. Supports the ongoing technical and professional training and development of staff to enhance clinic and individual performance and staff career growth. Monitors work performance of staff and providers and supports necessary training and coaching.
+ Assists in managing the revenue cycle. With adequate management of template (i.e., provider schedules), balances number of visits/services with operational revenue requirements. Supports the management of supply costs, tracks inventory usage, using purchasing information management systems, including maintaining staffing levels that adhere to labor standards and effectively controlling staff premium pay.
**Job Requirements**
**MINIMUM**
+ Bachelor's degree or a combination of education and/or additional job related experience in lieu of the degree.
+ Minimum of three (3) years experience in related field
+ Minimum of two (2) years supervisory experience
**Where You'll Work**
Hello humankindness Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved. We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph's is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital's patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph's. U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital. St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies. Look for us on Facebook and follow us on Twitter. For the health of our community . we are proud to be a tobacco-free campus.
**Pay Range**
$45.26 - $67.32 /hour
We are an equal opportunity/affirmative action employer.

**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
_Note: Benefits may vary based upon position type and/or level._
**Job Summary**
The Clinic Operations Manager 1 coordinates activities in physician offices, clinics, or other areas. This ensures high-quality, patient-centered care and compliance with policies, procedures, and standards.
**Essential Functions of the Role**
+ Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.
+ Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.
+ Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.
+ Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.
+ Approves and contributes to in-service education programs for assigned team members.
+ Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.
+ Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
+ Provides information to physicians, community groups, and referral agencies about programs provided by practices.
+ Investigates, resolves and documents resolution of patient complaints.
**Key Success Factors**
+ Demonstrated leadership, communication and problem-solving skills.
+ Demonstrated effectiveness in team development strategies.
+ Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization and organizational skills.
+ Able to travel as required.
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported.
**QUALIFICATIONS**
+ EDUCATION - Associate's or 2 years of work experience above the minimum qualification
+ EXPERIENCE - 3 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Description

Under the supervision of the Director, directs the day-to-day operations of the assigned physician practice, including financial and personnel management and provides physician support. Exercises independent judgment, discretion and, within agreed upon limitations, makes administrative decisions, and takes action based on knowledge of the organization, its policies and procedures and personnel. Works with minimal supervision.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Associate's Degree, or equivalent combination of education and experience
• 4 years job-related experience.
• 2 years leadership experience, which can be met with direct supervisory experience, lead experience, project management experience, or other related experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."

About the Team

Since 1918, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person through our integrated health network in West Texas/eastern New Mexico. As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters.

Our award-winning and comprehensive medical centers are located in the cities of Lubbock, Levelland, Plainview and Hobbs. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, outreach programs, hospice and home care, and even schools for nursing and radiography.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID:

Company: Covenant Jobs

Job Category: Patient Care (Non-Acute)

Job Function: Clinical Care

Job Schedule: Full time

Job Shift: Day

Career Track: Leadership

Department: 8002 ADMINISTRATION CMG ADMINISTRATION

Address: NM Hobbs 5419 N Lovington Hwy

Work Location: Covenant Hobbs-5419 Lovington Hwy

Workplace Type: On-site

Pay Range: $24.27 - $37.14

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

PandoLogic. Category:Healthcare, Keywords:Clinical Services Supervisor, Location:Hobbs, NM-88244

Description

Under the supervision of the Director, directs the day-to-day operations of the assigned physician practice, including financial and personnel management and provides physician support. Exercises independent judgment, discretion and, within agreed upon limitations, makes administrative decisions, and takes action based on knowledge of the organization, its policies and procedures and personnel. Works with minimal supervision.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Associate's Degree, or equivalent combination of education and experience
• 4 years job-related experience.
• 2 years leadership experience, which can be met with direct supervisory experience, lead experience, project management experience, or other related experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."

About the Team

Since 1918, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person through our integrated health network in West Texas/eastern New Mexico. As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters.

Our award-winning and comprehensive medical centers are located in the cities of Lubbock, Levelland, Plainview and Hobbs. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, outreach programs, hospice and home care, and even schools for nursing and radiography.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID:

Company: Covenant Jobs

Job Category: Patient Care (Non-Acute)

Job Function: Clinical Care

Job Schedule: Full time

Job Shift: Day

Career Track: Leadership

Department: 8002 ADMINISTRATION CMG ADMINISTRATION

Address: NM Hobbs 5419 N Lovington Hwy

Work Location: Covenant Hobbs-5419 Lovington Hwy

Workplace Type: On-site

Pay Range: $24.27 - $37.14

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

PandoLogic. Category:Healthcare, Keywords:Clinical Services Supervisor, Location:Hobbs, NM-88244

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start **Caring. Connecting. Growing together.**
This position is supervising clinic team, overseeing the daily operations of the clinic, and providing direction, leadership and guidance to staff. Collaborates with other site leaders, providers, regional partners, and support functions to execute plans and achieve site goals.
**Primary Responsibilities:**
+ Oversee the day-to-day clinic operations ensuring compliance with regulatory bodies, Optum policies/procedures, etc.
+ Successful operation of assigned clinics, including but not limited to, finance, people management, quality metrics, revenue cycle, patient experience, and provider engagement.
+ Fiscal stewardship of assigned clinic and is aligned with Optum Financial policies and procedures.
+ Identifies opportunities to reduce expenses, standardize operations (Setting Pars or developing KANBAN) for supplies. Includes maintenance and reassessments.
+ Identifies waste and implements solutions for elimination.
+ Ensuring the clinic maintains and embraces the organization's culture and values.
+ Supporting / modeling change management and promoting staff engagement
+ Understands and interprets relevant healthcare plans (BlueCross/BlueShield) UHC Medicare, etc.
+ Support ongoing Pop Health / Value Based Care Projects / Initiatives and Pop Health Workflow adoption.
+ Review and share for Pop Health Metrics for their assigned clinics.
+ Ensures day-to-day operations are continuously focused on the needs of patients to include access and patient experience.
+ Manages all schedule template changes, appointment slot closures, etc.
+ Ensuring schedule productivity metrics are being met where they are fully maximized, and patient care is not limited.
+ Implementing Patient Experience initiatives, best practices, and workflows.
+ Ensuring all clinic equipment is functional and meets the needs to adequately operate a successful clinic.
+ Ensuring all marketing materials are up to date and relevant in the clinic.
+ The clinic remaining compliant with health and safety standards and conducting quarterly mock assessments.
+ Ensuring the overall maintenance and upkeep of the clinic
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 2+ years of experience in a leadership role
+ Proficiency in Microsoft office applications (Word, Excel)
+ Demonstrated ability to travel to assigned clinic locations
**Preferred Qualifications:**
+ 4+ years of experience in a healthcare setting
+ Epic EHR experience
+ Managed care and/or ambulatory care experience
+ Experience leading projects or team
+ Proven resilient and adaptive to changing environments
+ Demonstrates an innovative and continuous improvement mindset
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment_

**Job Summary and Responsibilities**
In keeping with the Pacific Central Coast Health Centers (PHC) philosophy, the Director of Clinic Operations is responsible for planning, organizing and directing primary care/specialty services of PHC's outpatient clinics and affiliates, as well as the management, and operations of PHC. The position provides leadership in providing quality patient care services and guides and coordinates systems, functions and activities of the clinics. Among the responsibilities of the position are directing, planning, budgeting, and management of staff. The incumbent builds and maintains positive relationships with physicians and community services and insures the integration of Dignity Health's core values throughout the operations.
**Job Requirements**
**Minimum Qualifications:**
+ Five years experience in a management position with a broad scope of administrative and clinical responsibility in a similar setting
Additional requirements:
+ Thorough knowledge of the principals and practices of a Rural physician practice administration.
+ Proven experience with principals of supervision and personnel management.
+ Working knowledge of community clinic/health center business office, billing procedures, DHCS Medi-Cal Perspective Payment System, (PPS), rate setting/reconciliation reporting, and Medicare related cost reporting for licensed clinics and physician practices.
+ The ability to analyze, evaluate, plan, implement and manage/direct a variety of outpatient, primary care and specialty service programs.
+ Experience preparing and presenting; clear, concise, effective oral and written communication reports and presentations
+ Proven ability to establish and maintain effective working relationships, with various agencies, divisions, departments and organizations to include patients, board members, physicians, employees, medical directors, administrative peers, and community officials.
+ Capable of achieving results for the organization with and through other people utilizing creative and innovative solutions.
+ Thorough knowledge of related legal, regulatory, ethical, managerial, nursing practice, and organizational requirements, principles, and standards in an outpatient setting.
+ Excellent organizational skills.
**Preferred Qualilfications:**
+ Bachelor's Degree in management or healthcare related field.
**Where You'll Work**
Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast's award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.
One Community. One Mission. One California ( Range**
$60.24 - $89.60 /hour
We are an equal opportunity/affirmative action employer.

**Description**
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: Supervisor Clinic Operations
Department: Med Rheumatology
Location: Perelman Center for Advanced Medicine-3400 Civic Center Blvd
Hours: Full Time
Summary:
+ The Supervisor of Clinic Operations will be responsible for supporting the day to day operational needs of the outpatient practice including staffing coverage, office and medical supply inventory management, physician room assignments, and provider schedules. This individual is responsible for providing high quality patient care and maintaining a patient focused environment. The Supervisor of Clinic Operations will provide direct oversight to the ancillary staff and support planned and unplanned vacancies to ensure optimal workflow is preserved in the clinic. In the absence of the Practice Manager, the Supervisor of Clinical Operations may take on additional responsibilities.
+ This role is supporting the multispecialty practice of Renal, Rheumatology, and Medical Genetics at the Perelman Center. This role is responsible for the direct oversight of the Medical Assistants for this practice while maintaining patient flow of the practice.
Responsibilities:
Operations
+ Supports the Senior Practice Manager with the day to day operational needs
+ staffing, assuring appropriate coverage, providing back up as needed
+ physician room assignments
+ ongoing Template management, Provider schedules
+ office supplies and medical supplies, maintaining inventory and supply ordering
+ Regularly reviewing work processes to ensure efficiency of workflow, implementing best practices
+ Effectively works with Manager to establish, implement, and maintain practice policies, and procedures
+ Ensuring compliance with quality and safety, and regulatory requirements
Oversight
+ Directly managing the staff
+ Responsible for the recruitment and retention of staff
+ Ensures new hires are provided adequate training to display competence
+ Clearly defines work expectations, provides real-time feedback
+ Assist staff in addressing challenges and skill deficits
+ Encourages continuous growth and change management
Patient Care
+ Responsible for filling planned and unplanned MA vacancies to ensure optimal patient workflow in the clinic
+ Maintain appropriate clinical credentials to fulfill front-line duties as applicable
+ Promptly rooms patient, reviews past medical, surgical, family, smoking history, allergies, medications, medication refills, vital signs, referrals, pre-certification
+ Observes patient condition and communicates any abnormal data or changes to Provider
+ Specimen management, responds to emergency code situations
+ Cleans, disinfects equipment according to protocol
Credentials:
+ Medical Assistant or Emergency Medical Technician certification
+ Basic Cardiac Life Support (Required)
Education and Experience
+ H.S. Diploma/GED (Required)
+ 5+ years Outpatient experience required, advance degree may be considered in lieu of experience
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER:

**Facility:** Baylor Scott and White Clinic - Dallas
**Department:** Clinic - Family Health and Occupational Medicine
**Shift/Status:** Full Time, 40 hours/week Monday - Friday
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Immediate eligibility for health and welfare benefits
+ 401 (k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1Note: Benefits may vary based upon position type and/or level
**Job Summary**
The Clinic Operations Manager 1 coordinates activities in physician offices, clinics, or other areas. This ensures high-quality, patient-centered care and compliance with policies, procedures, and standards.
**Essential Functions of the Role**
+ Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.
+ Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.
+ Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.
+ Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.
+ Approves and contributes to in-service education programs for assigned team members.
+ Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.
+ Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
+ Provides information to physicians, community groups, and referral agencies about programs provided by practices.
+ Investigates, resolves and documents resolution of patient complaints.
**Key Success Factors**
+ Demonstrated leadership, communication and problem-solving skills.
+ Demonstrated effectiveness in team development strategies.
+ Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization and organizational skills.
+ Able to travel as required.
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported.
**QUALIFICATIONS**
+ **EDUCATION** - Associate's or 2 years of work experience above the minimum qualification
+ **EXPERIENCE** - 3 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.