14,099 Clinical Case Manager jobs in the United States

Job Description

Job Description

Description:

We are looking for a Clinical Case Manager who comes at difficult problems in new ways, Nexus-PATH has a unique opportunity to be part of a new, one-of-a-kind treatment foster care team!

Nexus-PATH seeks a Clinical Case Manager for our new model of Treatment Foster Care. TFC is a new opportunity to provide intensive support and treatment to youth, their families and their foster families. TFC provides intensive therapeutic services with the youth and their caregivers through a multi-disciplinary teamed approach. This role provides high intensity, in-home and community-based services with a strong system’s focus to develop and support healing, stability and permanency.

Position Summary: Our Clinical Case Manager provides assessment and treatment services to individuals, families and groups and coordinates ongoing therapeutic services and community support necessary to ensure clients can receive stabilization care and resources necessary for the clients daily living activities.

Schedule/Pay:

• Flexible scheduling that meets the youth & family needs
• Some on-call rotation required

Nexus’ Comprehensive Benefits Include:

• Competitive Salary Offered
• Four weeks paid time off (PTO) in the first year of employment
• Additional paid holidays
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Primary responsibilities:

• Assists clients in linking to services, identifying barriers, and connecting with supports prior to discharge
• Provides consultation and support to families, youth, and adults in need of services
• Works closely with the teams to create stabilization plans, discharge plans, and supported engagement
• Screens direct referrals for needs, assist in triaging individuals and provides clinical assessments and mental health therapy
• Provides assistance to families regarding resources available to the families and youth that will support the healthy functioning of the family unit
• Communicates with families, legal systems, schools, mental health providers, probation, and social service agencies
• Provides timely and accurate communication to supervisory and management staff and team members regarding significant events
• Maintains and completes paperwork and compiles documentation required by the organization and for the governing/accrediting agencies
• Produces informal and formal reports as requested by outside agencies, parents, referral agencies, courts, etc.
• Facilitates discharge planning meetings and develop a discharge plan that meets the individual’s needs
• Completes the aftercare process of discharge planning, follow up on connections to outside services and conduct satisfaction services for providers and individuals receiving services
• Works to bridge relationships with adults, families, youth, and outside organizations and provide role modeling for advocating for needs
• Works effectively with outside organizations to successfully implement plans for adults and children; communicates with families, legal systems, schools, mental health providers, probation, and social services
• Maintains database of community resources and contacts for outside providers and organizations; reports, collects and assess data on services provided, linkages and additional outcomes as identified
• Participates in staff and supervision meetings and required in-service meetings
• Exhibits a high degree of ethical conduct, integrity and confidentiality
• Interacts with and appreciate people from diverse cultural, social, economic, and religious backgrounds; exhibits understanding and acceptance of differences in gender, race, age, culture, ethnicity, class, religion and disability
• Maintains a schedule that is adjustable and flexible to meet changing work needs and demands of clients and their families
• Demonstrates the ability to handle emergency or crisis situations and use sound judgment by taking appropriate actions; remains calm and effectively manages stressful workload conditions and crisis situations
• Utilizes organizational skills and tools to proactively manage multiple client needs/demands. Represents the organization positively within the community.

Required Education and Licensure:

• Bachelors in Human service degree
• Must be enrolled in a Counseling or Social Work Masters program.
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
• Valid driver’s license required. Must meet state regulating agency driving requirements, maintain auto insurance, and pass corporate insurance eligibility standards.

Travel:

Use of personal vehicle for regular local business travel will be required to support the clients and agency business offices or company sponsored events may be required.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as desktop and/or laptop computers, photocopiers, and smartphones. Must be able to sit in a car, at a desk and computer for extended periods of time; have visual acuity conducive to extensive computer monitor work; able to twist, bend, and stretch in a manner conducive to the execution of daily activities within an office environment. May involve repetitive wrist motion.

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive, and accurate
• Excellence: Demonstrating quality results that surpass ordinary standards

Commitment to Diversity, Equity, & Inclusion:

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Requirements:

Job Description

Job Description

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

PAY RATE: $30.65 - $32.26 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits

JOB SUMMARY AND PURPOSE

The Clinical Case Management Team provides clients with the highest levels of acuity and co-morbidities individualized care through access to service linkages, counseling, treatment planning, and various crisis intervention methods in order to prepare individuals for further success. The Clinical Case Manager I provides Intensive Case Management Services to clients who have several psychological co-morbidities that must be managed appropriately for a successful re-entry into society.

DUTIES AND RESPONSIBILITIES

Under supervision of licensed Program Supervisor or Manager, the Clinical Case Manager I:

• Conducts comprehensive screenings and assessments with individuals (and families as appropriate) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate
  • Assess barriers facing the clients and develop a case plan.
  • Coordinate individualized planning with clients to meet short- and long-term needs.
  • Provide service linkages and support systems to ensure identified needs are met.
• Coordinates case conferences with clients, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.
• Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation
• Network and communicate with referral agencies and community resources, as well as family members and natural supports
• Participates and assists with outreach events
• Other tasks as may be required to meet the program goals, and goals of program participants

ESSENTIAL DUTIES:

• Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the client’s needs, set goals and find the necessary resources to meet those goals
• Coaching and Social Support – accompany participants to activities and services
• Coordinate Care and Case Management as part of team, connecting participants to appropriate services
• Advocacy for participants before other agencies/community settings
• Capacity Building – motivating participant progress
• Outreach and Engagement – Network with service providers, client family members and other natural supports to promote client goals.
• Other duties as required and may be subject to change

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Valid California driver’s license, acceptable proof of automobile insurance, and/or reliable mode of transportation

EDUCATION:

• Master's degree in social work, psychology, or counseling from fully-accredited college or university
• Registered with the Board of Behavioral Sciences as an Associate Clinical Social Worker (ASW) or Associate Marriage and Family Therapist (AMFT)

EXPERIENCE:

• Minimum of 1 year of experience providing human services to a special needs’ population

PREFERRED QUALIFICATIONS:

• 2 years of complex clinical experience in program(s) serving homelessness, addictions, under-served populations or prison re-entry/diversion

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

**City/State:** Saint Louis, Missouri
**Categories:** Clinical Services and Support
**Job Status:** Full-Time
**Req ID** : 91938
**Pay Range:** $52,083.20 - $4,822.40 / year (Salary or hourly rate is based on job qualifications and relevant work experience)
**Additional Information About the Role**
+ **Up to a 2300 Sign on Bonus**
+ ICPR = Intensive Community -Based Psychiatric Rehabilitation
+ Requires traveling throughout the St. Louis city and county to meet with clients in their homes to provide crisis-based therapy services, family therapy, and behavioral based interventions for families, youth, and young adults
+ **This is a FT day shift position but requires flexibility to meet with clients after typical work hours and occasionally on weekends**
+ _Services Provided during day time hours but there is also a standard on-call system in place_
+ Team and supervisor provides coverage when employee is on PTO
+ There is a maximum case load of five to six clients.
+ Every client is seen a minimum three times per week.
+ A typical day will usually consist of three-four therapy sessions, coordination with case management team, and session note writing.
+ **_MUST be Fully or Provisionally licensed in MO._**
+ FT position - This is a fully Benefits Eligible role
**Overview**
**BJC Behavioral Health** is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.
**Preferred Qualifications**
**Role Purpose**
The Clinical Case Manager is responsible for providing case management services to maximize opportunities available to people living in the community who are trying to recover from the catastrophic effects of a serious mental illness.
**Responsibilities**
+ Authorizes, coordinates, monitors, and adjusts services with contract providers.
+ Identifies, develops, and maintains good relationships and linkages with a wide range of community resources.
+ Ensures follow through with appointments by assisting clients to keep appointments.
+ Provides collaborative clinical case management services.
**Minimum Requirements**
**Education**
+ Master's Degree - Social Work
**Experience**
+ 2-5 years
**Supervisor Experience**
+ No Experience
**Licenses & Certifications**
+ Class D (IL) or Class E (MO)
+ LCSW or LPC
**Preferred Requirements**
**Education**
+ Master's Degree - Social Work
**Experience**
+ 5-10 years
**Benefits and Legal Statement**
**BJC Total Rewards**
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
+ Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
+ Disability insurance* paid for by BJC
+ Pension Plan*/403(b) Plan funded by BJC
+ 401(k) plan with BJC match
+ Tuition Assistance available on first day
+ BJC Institute for Learning and Development
+ Health Care and Dependent Care Flexible Spending Accounts
+ Paid Time Off benefit combines vacation, sick days, holidays and personal time
+ Adoption assistance
**To learn more, go to ( all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Clinical Case Manager - SAGE
Seattle, WA ( -SAGE (Support, Advocacy, Growth, Employment)
Apply
Job Type
Full-time
Description
**Days Off:** Saturday, Sunday
**Shift:** Day
**Insurance Benefits:** Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
**Other Benefits:** Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
**Union Representation:** This position is a part of a union and is represented by SEIU Healthcare 1199NW.
**About DESC:**
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
**JOB DEFINITION:**
Support, Advocacy, Growth and Employment (SAGE) is DESC's comprehensive outpatient mental health program. SAGE intake specialists, case managers, psychiatrists and nurses assist adults with severe and persistent mental illness in their journey towards recovery. Long-term case management services are provided including help with obtaining and maintaining housing, improving clinical and social stability, and enriching their level of independence and self-sufficiency.
SAGE services are licensed under the Washington State Division of Behavioral Health and Recovery and are provided under contract with King County Mental Health, Chemical Abuse & Dependency Services Division. Services are provided within a Recovery model.
**MAJOR DUTIES AND RESPONSIBILITIES:**
**Case Management:**
+ Participate as a member of a multi-disciplinary team providing on-going case management services to adults with severe and persistent mental illnesses.
+ Provide outreach and engagement services to assigned clients, to initially engage clients and maintain working relationships.
+ Conduct psychosocial assessments; develop goal planners with consumer participation; facilitate linkages to collaborative resources when appropriate.
+ Assume primary responsibility for coordinating all aspects of consumers' support and goal planners. This includes: providing and/or coordinating the delivery of psychiatric treatment; substance abuse treatment; 24-hour support services; and performing acute case management to facilitate consumer access to food, clothing, housing, medical care, financial assistance and vocational training or employment.
+ Advocate for consumers' access to community resources and services, ensuring that consumers' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.
+ Participate in the planning, organizing and facilitating of group treatment services for consumers served by the mental health program.
+ Travel locally to outreach consumers; make home visits and assist with home inspections.
+ Provide crisis intervention and risk assessment; tolerate unusual or unpleasant behavior.
+ Provide counseling, as qualified.
+ Fulfill role of protective payee for some consumers on behalf of the agency, creating monthly budgets with consumers, distributing funds and assisting with purchases.
+ Document services provided.
**Living Conditions:**
Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients' units, and documenting barriers to maintaining healthy living conditions.
**Other duties & responsibilities:**
+ Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for consumers on caseload.
+ Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical and administrative records; participate in quality assurance reviews when assigned.
+ Comply with applicable program research and evaluation procedures.
+ Other duties as assigned.
Requirements
**MINIMUM QUALIFICATIONS:**
+ Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential.
+ Relevant bachelor's degree in social work, psychology, or related behavioral science, OR a combination of 1 year of relevant paid work experience and demonstration of the ability to perform required job duties.
+ Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.
+ Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs.
+ Knowledge of Recovery focused, strengths-based work in mental health.
+ Knowledge of Harm Reduction strategies.
+ Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.
+ Ability to communicate and work effectively with staff from various backgrounds.
+ Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for consumers.
**PREFERRED QUALIFICATIONS:**
+ Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
+ Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health.
+ Bilingual in Spanish and English.
+ Bicultural background/experience and/or Qualified Minority Mental Health Specialist designation.
**PHYSICAL DEMANDS:**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
**EQUAL OPPORTUNITY EMPLOYER:**
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description
$36.75 - $40.58 per hour

Our client is dedicated to improving community well-being and is looking for a compassionate and skilled Clinical Case Manager to join their impactful team. This fully remote role will allow you to make a significant difference in the lives of individuals and families by providing comprehensive support and advocacy. You will connect clients with essential resources, facilitate access to services, and develop personalized care plans to foster independence and resilience.

As a Clinical Case Manager, you will conduct initial assessments to understand clients' needs, identify barriers to care, and develop tailored strategies. You will build strong relationships with community partners, healthcare providers, and social service agencies to ensure seamless referrals and coordinated care. This role demands excellent interpersonal skills, a strong understanding of social determinants of health, and the ability to navigate complex systems.

Key Responsibilities:

• Conduct comprehensive needs assessments for individuals and families.
• Develop, implement, and monitor individualized care plans.
• Provide counseling and emotional support to clients.
• Connect clients to community resources, including housing, employment, healthcare, and financial assistance.
• Advocate for clients to ensure they receive appropriate services and benefits.
• Maintain accurate and confidential client records in compliance with agency policies and regulations.
• Collaborate with other professionals, such as therapists, doctors, and social workers, to ensure holistic client care.
• Monitor client progress and adjust care plans as needed.
• Facilitate support groups and educational workshops for clients.
• Stay up-to-date on community resources and available services.

Qualifications:

• Master's degree in Social Work (MSW), Psychology, Counseling, or a related field.
• Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or equivalent licensure is highly preferred.
• Minimum of 3 years of experience in case management or direct client services within a community or healthcare setting.
• Proficiency in case management software and electronic health records (EHR).
• Excellent communication, interpersonal, and crisis intervention skills.
• Strong understanding of mental health, substance abuse, and social service systems.
• Ability to work independently and manage a caseload effectively in a remote environment.
• Demonstrated commitment to social justice and serving vulnerable populations.
• Proficiency in virtual communication and collaboration tools.
• A genuine passion for helping others and empowering individuals to achieve their goals.

This is a crucial role where you can directly impact lives and contribute to building stronger communities. If you are a dedicated and experienced professional looking for a meaningful remote career, we encourage you to apply.

Our client is seeking a dedicated and experienced Clinical Case Manager Supervisor to oversee a team of case managers in Philadelphia, Pennsylvania, US . This vital role involves ensuring the highest quality of client care within our community and social services programs. The ideal candidate will have a strong background in social work, counseling, or a related field, coupled with proven leadership experience. You will be responsible for managing a caseload, providing direct supervision and mentorship to case managers, conducting performance reviews, and ensuring adherence to best practices and ethical standards. Key duties include developing and implementing client service plans, coordinating with external agencies and healthcare providers, monitoring client progress, and facilitating team meetings to address challenges and share insights. This position requires excellent organizational skills, a compassionate approach to client services, and the ability to navigate complex social and healthcare systems. You will play a pivotal role in empowering individuals and families to achieve their goals and improve their overall well-being. We are looking for a proactive individual who can inspire and guide their team while also contributing to the strategic development of our services. The successful candidate will possess strong problem-solving abilities and a commitment to continuous improvement in service delivery. This is a fantastic opportunity to make a tangible difference in the lives of vulnerable populations within the Philadelphia community.

Responsibilities:

• Supervise and mentor a team of clinical case managers.
• Oversee client caseloads and ensure appropriate service delivery.
• Develop, implement, and monitor client care plans.
• Conduct regular team meetings and case consultations.
• Ensure compliance with agency policies, procedures, and ethical guidelines.
• Provide training and professional development opportunities for staff.
• Manage staff performance, including evaluations and feedback.
• Liaise with external agencies, healthcare providers, and community resources.
• Maintain accurate and up-to-date client records.
• Contribute to program development and strategic planning.

Qualifications:

• Master's degree in Social Work, Psychology, Counseling, or a related field.
• Minimum of 3 years of experience in case management.
• Minimum of 1 year of supervisory or leadership experience.
• Valid professional license (e.g., LCSW, LPC) preferred.
• In-depth knowledge of community resources and social service systems.
• Excellent communication, leadership, and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in case management software and electronic health records.
• Ability to handle sensitive information with discretion and confidentiality.

Our client, a respected community health organization in Oklahoma City, Oklahoma, US , is seeking a dedicated and compassionate Senior Clinical Case Manager. This position is vital for providing comprehensive support and advocacy to individuals and families facing complex health and social challenges. You will be responsible for assessing client needs, developing individualized care plans, coordinating services with various healthcare providers and community resources, and monitoring client progress to ensure positive outcomes. The role requires a deep understanding of social determinants of health, mental health support, and access to community services. You will work closely with clients to empower them in managing their conditions, navigating the healthcare system, and achieving their wellness goals. This is a rewarding opportunity to make a significant difference in the lives of vulnerable populations.

Key responsibilities include:

• Conducting comprehensive assessments of client needs, including medical, social, emotional, and financial factors.
• Developing, implementing, and monitoring individualized care plans in collaboration with clients and their families.
• Coordinating and facilitating access to a wide range of community resources and services, such as healthcare providers, mental health professionals, housing assistance, and employment support.
• Providing direct support, counseling, and advocacy to clients to help them overcome barriers and achieve their goals.
• Educating clients about their health conditions, treatment options, and available resources.
• Maintaining accurate and confidential client records in accordance with agency policies and regulations.
• Collaborating with interdisciplinary teams, including doctors, nurses, social workers, and therapists, to ensure integrated care.
• Building and maintaining strong relationships with community partners and service providers.
• Mentoring and supervising junior case managers or interns.
• Participating in case conferences, training, and ongoing professional development.

Qualifications:

• Bachelor's degree in Social Work, Psychology, Sociology, Nursing, or a related human services field. A Master's degree is preferred.
• Minimum of 4 years of experience in case management, social work, or a related field, with demonstrated experience working with vulnerable populations.
• Strong knowledge of community resources, healthcare systems, and social services.
• Excellent assessment, interpersonal, communication, and problem-solving skills.
• Proficiency in case management software and electronic health records.
• Ability to work independently and as part of a team.
• Commitment to client-centered care and advocacy.
• Valid driver's license and reliable transportation for home visits.
• Cultural competence and ability to work effectively with diverse populations.

Our client offers a supportive work environment, opportunities for professional growth, and a competitive benefits package for this fulfilling role.

Our client, a well-established non-profit organization dedicated to providing comprehensive support services for vulnerable populations in **Detroit, Michigan, US**, is seeking a dedicated and compassionate Senior Clinical Case Manager to join their growing team. This critical role involves providing intensive case management services to clients facing complex challenges, including mental health issues, substance abuse, housing instability, and unemployment. The Senior Clinical Case Manager will be responsible for developing, implementing, and monitoring individualized service plans, coordinating care with various community resources and healthcare providers, and advocating for clients' needs. You will play a key role in empowering clients to achieve their goals and improve their overall well-being. This position requires a strong understanding of social work principles, mental health interventions, and community resources. The ideal candidate will possess a Bachelor's degree in Social Work, Psychology, Sociology, or a related field; a Master's degree (MSW) is strongly preferred. Licensure as a Licensed Master Social Worker (LMSW) or equivalent is highly desirable. A minimum of 5-7 years of experience in case management, with at least 2 years in a supervisory or senior capacity, is required. Excellent assessment, intervention, crisis management, and documentation skills are essential. This is an opportunity to make a profound difference in the lives of individuals and families in the community while advancing your career in social services. Responsibilities include:

• Conducting comprehensive assessments of client needs and developing individualized service plans.
• Coordinating with healthcare providers, social services agencies, and community resources to ensure integrated care.
• Providing direct case management services, including counseling, advocacy, and resource referral.
• Monitoring client progress and adjusting service plans as needed.
• Documenting client interactions, progress, and outcomes in accordance with agency standards.
• Providing crisis intervention and support to clients experiencing acute distress.
• Mentoring and supporting junior case managers and interns.
• Participating in case conferences and interdisciplinary team meetings.
• Advocating for clients' rights and access to necessary services.
• Maintaining up-to-date knowledge of relevant community resources and eligibility criteria.

Qualifications:

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field; Master's degree (MSW) strongly preferred.
• Licensure as a Licensed Master Social Worker (LMSW) or equivalent is highly desirable.
• Minimum of 5-7 years of experience in case management, with at least 2 years in a supervisory or senior role.
• Proven experience working with diverse populations facing complex challenges.
• Strong knowledge of mental health, substance abuse, and social service systems.
• Excellent assessment, crisis intervention, and counseling skills.
• Proficiency in case management software and electronic health records.
• Strong advocacy, communication, and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Commitment to social justice and client empowerment.

Job Description

Job Description

About Us:

VOALA

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

PAY RATE: $32.18 - $33.87 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits

JOB SUMMARY AND PURPOSE

The Clinical Case Management Team provides clients with the highest levels of acuity and co-morbidities individualized care through access to service linkages, counseling, treatment planning, and various crisis intervention methods in order to prepare individuals for further success. The Clinical Case Manager II provides Intensive Case Management Services to clients who have several psychological co-morbidities that must be managed appropriately for a successful re-entry into society.

DUTIES AND RESPONSIBILITIES

• Handles caseload of higher acuity clients
• Conducts comprehensive screenings and assessments with individuals (and families as appropriate) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate
  • Assess barriers facing the clients and develop a case plan.
  • Coordinate individualized planning with clients to meet short- and long-term needs.
  • Provide service linkages and support systems to ensure identified needs are met.
• Coordinates case conferences with clients, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.
• Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation
• Network and communicate with referral agencies and community resources, as well as family members and natural supports
• Participates and assists with outreach events
• Other tasks as may be required to meet the program goals, and goals of program participants

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Current TB screening and Immunization Records (within 5 days of hire)
• Copy of Current Professional License (if applicable)
• Current BLS Certification (within 15 days of hire)
• Valid Driver’s license
• Completion of all required trainings (within 30 days of hire)

EDUCATION:

• Master's degree in social work, psychology, or counseling from fully-accredited college or university.
• Registered with the Board of Behavioral Sciences as an Associate Clinical Social Worker (ASW) or Associate Marriage and Family Therapist (AMFT)

EXPERIENCE:

• Minimum of 2 years of providing human services to a special needs’ population, including at least 1 years of complex clinical experience in homelessness, addictions, under-served population, or prison re-entry/diversion program;
• Minimum of 1000 supervised hours working towards Licensure (LCSW or LMFT)

PREFERRED QUALIFICATIONS:

• 3 years of complex clinical experience in program(s) serving homelessness, addictions, under-served populations or prison re-entry/diversion.

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment