19,291 Clinical Case Manager jobs in the United States

• Conducting assessments, formulating individualized service plans (ISP), and providing referrals and ongoing support to assist residents in developing skills and achieving personal goals associated with housing stability and well-being.
• Serving as the foundation of the supportive services made available to residents, such as connecting them to community-based services and resources that are aligned with their ISP.
• Facilitating a range of support groups and workshops designed to help residents live as independently as possible.
• Serving as a liaison with medical, mental health, and substance abuse providers to ensure the level of care that the residents deserve.
• Assisting with educational and employment linkages.
• Helping residents overcome barriers that may affect the timely submission of monthly rent.
• Working with property management to support residents in all aspects of maintaining permanent housing.
• Advocating for and with residents in all aspects of their lives and offering (but not imposing) assistance.

• Master's Degree in Social Work or a related field.
• At least two years of experience delivering clinical crisis services.
• Experience in case management, assessment, counseling, and crisis intervention.
• Computer literacy, specifically with Microsoft applications.
• Proficiency in English and Spanish.

• Experience in Motivational Interviewing (MI), Wellness Recovery Action Plan (WRAP), and Person-Centered Planning (PCP).
• Knowledge of AWARDS and/or CARES.
• CASAC certification.

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.

• Generous Paid Time Off!

• 401(k) with Company contribution, even if the employee doesn't contribute.

• And More!

Clinical Case Manager Career Opportunity $5,000.00 sign on bonus!

Recognized for your abilities as a Clinical Case Manager
Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. As the leading provider of rehabilitation care in the nation, this opportunity allows you to leverage your clinical expertise while contributing to the well-being of individuals in your community. Manage resources, coordinate patient care from admission to post-discharge, and oversee interdisciplinary plan-of-care decisions. This is more than a career move; it's a chance to shape a future where care and compassion converge for truly meaningful outcomes.

A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World’s Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!

Become the Case Manager you always wanted to be

• Work with interdisciplinary team, guiding treatment plans based on patient needs and preferences.
• Coordinate with interdisciplinary team to establish tentative discharge plan and contingency plans
• Participate in planning for and the execution of patient discharge experience.
• Monitor patient experience: quality/timeliness/service appropriateness/payors/expectations.
• Facilitate team conferences weekly and coordinate all treatment plan modifications.
• Complete case management addendums and all required documentation.
• Maintain knowledge of regulations/standards, company policies/procedures, and department operations.
• Review/analyze case management reports, including Key Care Indicators, and plan appropriate actions.
• Understand commercial contract levels, exclusions, payor requirements, and recertification needs.
• Attend Acute Care Transfer (ACT) meetings to identify trends and collaboratively reduce ACTs.
• Meet with patient/family per Patient Arrival and Initial Visit Standard within 24 hrs. of admission.
• Perform assessment of goals and complete case management addendum within 48 hours of admission.
• Educate patient/family on rehabilitation and Case Manager role; establish communication plan.
• Schedule and facilitate family conferences as needed.
• Assist patient with timely procuring/planning of resources to avoid discharge delays or issues.
• Monitor compliance with regulations for orthotics and prosthetics ordering and payment.
• Make appropriate/timely referrals, including documentation to post discharge providers/physicians.
• Ensure accuracy of discharge and payor-related information in the patient record.
• Participate in utilization review process: data collection, trend review, and resolution actions.
• Participate in case management on-call schedule as needed.

Qualifications

•    License or Certification:

•  
  • Must be qualified to independently complete an assessment within the scope of practice of his/her discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling).
  • If licensure is required for one’s discipline within the state, individual must hold an active license.
  • Must meet eligibility requirements for CCM® or ACM™ certification upon entry into this position OR within two years of entry into the position.
  • CCM® or ACM™ certification required OR must be obtained within two years of being placed in the Case Manager II position.

•    Minimum Qualifications:

•  
  • For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in those states whose minimum requirement for licensure or certification is a diploma rather than an associate degree.
  • For all other eligible licensed or certified health care professionals, must possess a minimum of a bachelor’s degree and graduate degree is preferred.
  • 2 years of rehabilitation experience preferred.

The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

• Conduct initial and ongoing assessments of clients' physical, emotional, social, and mental health needs.
• Conduct client intake assessments, including mental health evaluations, psychosocial assessments, and risk assessments.
• Collect medical histories, psychosocial information, and relevant background to create a comprehensive picture.
• Develop and implement individualized service plans that outline short- and long-term goals.
• Develop individualized care plans with specific goals and objectives based on assessments.
• Provide counseling/therapy services to a caseload of up to 10 individuals.
• Provide ongoing case management services, including crisis intervention, counseling, and resource referrals.
• Coordinate with mental health professionals, medical providers, social services, and other external agencies to ensure holistic care for clients.
• Monitor client progress, adjust service plans as necessary, and maintain accurate and timely case documentation.
• Identify barriers to care, and evaluate the clients' support network, resources, and strengths.
• Advocate on behalf of clients to access services, including housing, medical care, employment assistance, and financial support.
• Maintain confidentiality of all client information in accordance with agency policies and legal requirements.
• Collaborate with clients, families, and interdisciplinary teams to establish realistic, achievable health goals.
• Adjust care plans as needed based on client progress, feedback, and changes in condition.
• Identify and connect clients to resources, such as social services, financial assistance, housing, and community programs.
• Make referrals to appropriate healthcare providers, specialists, or agencies.
• Ensure clients have access to necessary treatments, medications, or therapies and help overcome barriers to care.
• Advocate for clients' needs, ensuring they receive quality care.
• Educate clients and families on mental health conditions, treatment options, and preventive care.
• Empower clients to make informed decisions regarding their mental health and services.
• Serve as a liaison between clients, social service providers, and community organizations.
• Facilitate communication among interdisciplinary teams.
• Respond to and manage client crises, such as mental health or substance use crises, medical emergencies, or housing instability.
• Provide emotional support and crisis counseling as needed.
• Collaborate with emergency response teams, when necessary, to address acute needs.
• Conduct regular follow-up sessions to assess clients' progress and address any ongoing needs.
• Monitor clients' adherence to treatment plans, medication regimens, and therapy recommendations.
• Adjust interventions and support as required to maintain progress toward goals.
• Maintain detailed, accurate records of client interactions, assessments, care plans, referrals, and outcomes.
• Ensure compliance with legal, ethical, and organizational standards in documentation.
• Prepare reports on case outcomes, program metrics, and any significant issues encountered.
• Participate in program evaluation, identifying areas for improvement based on client outcomes and feedback.
• Contribute to the development of best practices and policies to enhance service delivery.
• Engage in continuous learning and training to improve case management skills and adapt to changes in the healthcare field.
• Ensure adherence to healthcare regulations, privacy laws (such as HIPAA in the U.S.), and ethical standards.
• Identify and mitigate potential risks, such as safety concerns or compliance issues.
• Maintain and safeguard the rights of each family/child to privacy, respect and confidentiality.

• Represent PRAB in external meetings and events, and engage community and program participants
• Attend regular staff meetings, supervision sessions, and training as needed.
• Attending external workshops and in-service training provided by funders, etc.
• Perform other duties as assigned by the Manager of Mental Health Services.

• Master's degree in social work (MSW), Counseling, or related field (required)
• Current licensure in the state of New Jersey (LCSW, LPC, or similar) (preferred).
• Minimum of 2 years of experience in case management or clinical services.
• Experience working with individuals facing mental health challenges, trauma, substance use disorders, or homelessness.
• Strong knowledge of community resources, social services, and mental health care systems.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple tasks.
• Proficiency in electronic health records (EHR) systems and basic computer applications
• Bilingual Spanish (preferred)

• Fully committed to PRABs vision, mission, and strategic goals and outcomes
• Ensure compliance with PRAB rules, regulations and procedures in accordance with PRAB Employee Handbook.
• Evidence of emotional maturity and stability.
• Ability to seek supervision and use it constructively.
• Proven ability to work effectively in a team setting
• Proven ability to work well with diverse groups
• Proven ability to handle multiple tasks effectively under pressure
• Demonstrated maturity, integrity, and sound judgment

• Regularly stand, sit, and walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell
• Frequently lift and/or move up to 25 pounds
• Generally, work in an office environment but may occasionally be required to perform job duties outside of the typical office setting.

• This is a part-time, non-exempt, hourly position.
• Salary is based on a pre-established range and is commensurate with experience.
• Flexible hybrid schedule that may include early evening and weekend work hours.
• Primarily local travel during business as needed.
• Eligible for some PRAB benefits, including sick days.

Community hospital part of a system looking to add on Case Manager! Sign On Bonus! Days Onsite 8-5!

Qualifications:

• License or Certification.
• Must be qualified to independently complete an assessment within the scope of practice of his/her discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling).
• If licensure is required for one's discipline within the state, individual must hold an active license.
• Must meet eligibility requirements for CCM® or ACM certification upon entry into this position OR within two years of entry into the position.
• CCM® or ACM certification required OR must be obtained within two years of being placed in the Case Manager II position.

Minimum Qualifications:

• For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in those states whose minimum requirement for licensure or certification is a diploma rather than an Associate Degree.
• For all other eligible licensed or certified health care professionals, must possess a minimum of a bachelor's degree and graduate degree is preferred.

Job Type

Full-time

Description

JOB SUMMARY:

Housing is Recovery Project is a statewide program that seeks to provide short-term housing to individuals challenged by serious mental illness or substance use and who have experienced multiple hospitalizations for the treatment of mental illness or substance use related issues; and individuals with a record of incarcerations or recently released from an Illinois prison.

The Clinical Case Manager is the primary agency contact with the clients in the programs, their referral source, and other organizations contacts. The primary goal and the main task of the case manager is to support clients achieving stability in their housing and with their mental and physical health as they transition from a hospital or jail to a bridge housing placement and then onto a scattered site apartment for up to one year while working to secure permanent housing.

Requirements

Client Services:

• Performs comprehensive, in-depth assessments of clients in the Housing is Recovery program identifying immediate barriers to finding permanent or long-term housing within 90 days of placement.
• Develop a service plan to address those barriers and to ensure success in finding permanent housing.
• Once housing is secured, coordinate with receiving agency to ensure a smooth transition.
• Serves as primary case manager to a caseload of 8 clients in the program by ensuring that clients have access to a full range of counseling, advocacy, educational, and case management services either through direct delivery of services or through referrals.
• Have a minimum of one contact per week with clients, more if indicated. At least two contacts per month should be a home visit to assess their ability to maintain independent living and carry out activities of daily living.
• When indicated schedules, coordinates and transports clients to appointments including medical assisted treatment, meetings with parole officer and other program related services.
• Respond to behavioral crisis situations as needed and in consultation with supervisor and senior management, develop and execute appropriate intervention including involuntary psychiatric hospitalization?
• Ensures that clients have basic household furniture and items to maintain independent living.
• When indicated, assists clients in applying for appropriate government sponsored benefits.
• Assesses community conditions affecting clients to identify resource gaps and works to find possible options to fill those gaps.
• When necessary, refers clients and support attendance to appropriate community support groups (AA, NA, NAMI, Ascension peer group, etc.)
• When indicated, refers client to appropriate WRAP services and other Housing Forward programs.

• Establishes a strong and solid relationship, that is marked by frequent and structured communications, with partners in this project.
• Establishes referral network/linkages with outside agencies for participants.
• Represents and interprets the program to the community at large.

• Takes a proactive role in the development of services and programming that addresses the goals and metrics of the program.
• Complies with agency record-keeping expectations.
• Assists in the preparation of narrative and quantitative reports

• Master's degree in social work or equivalent counseling degree from an accredited college or university?LCSW or other license preferred Two years related post-master's experience at an intermediate skill level, required.
• A proven record of working with individuals with severe psychiatric disorders and or profound substance use. Knowledge of psychiatric terminology and nomenclature including but not limited to DSM-5 diagnoses.
• Knowledge of Illinois justice system and/or experience working with formerly incarcerated individuals preferred.
• Must have a car, valid drives license and proof of insurance.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.
• Bilingual Spanish preferred .
• Must have smartphone to utilize Agency communication and collaboration tools.

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel, crouch, and walk up and down stairs.
• The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.
• The employee may occasionally lift and/or move up to 25 pounds.

• Health Insurance: PPO, HSA, HMO Plans with premiums ranging from 0% to 10%, for employee, per month of premium based on salary.
• Dental 100% of cost paid for employee
• Vision 100% of cost paid for employee
• Life $50,000 life and AD&D paid for employee
• MyStrength, wellness benefit paid for employee
• Generous Paid Time Off 10 paid vacation days annually, years 1-2, after 24 months increases to 15 days, 10 paid sick days annually, 10 paid holidays annually, after 12 months, 3 paid personal days annually
• Retirement Plan with company match of 3%

• Work closely with interdisciplinary team.
• Perform intakes, assessments, and service plan development for adults with psychiatric and dual diagnosis disabilities.
• Provide clinical case management, which includes individual or group therapy, case management, connection to primary care, and coordination with other providers.
• Maintains clinical records of each client contact or service in accordance with mandated standards of Medi-Cal, Medicare, and County Behavioral Health Services, and meets requirements of timely access
• for client care, documentation, and billing requirements.
• Participates in team meetings and case conferences through presentation of cases, discussion of clinical issues and exchange of information and ideas.
• Provide crisis intervention to prevent hospitalization, and if necessary, facilitates involuntary hospitalization.
• Address specific housing needs via training, coaching, or community resource referrals to support clients in maintaining stable housing.
• Commit to ongoing training, including developing specializations in evidence-based practices.
• Use the ONE system to maintain client records related to housing by HSH standards.
• Deliver exceptional customer service to clients, community partners, and team.
• Other duties and responsibilities as assigned.

• Master's degree or Licensed in Social Work; Marriage and Family Therapy, or Professional Counseling and registered with an active license with CA BBS, including ASWs, AMFTs, and APCCs.
• A minimum of 2 years of case management and mental health treatment for at-risk populations, including co-occurring disorders (master's level internship experience considered).
• Experience working with unhoused or formerly unhoused community members, with a strong grasp on housing needs and potential barriers to maintaining stable housing.
• Experience managing crisis situations, skilled at crisis response, crisis de-escalation, and risk mitigation.
• Moderate to comprehensive understanding of Specialty Mental Health Services under the Department of Health Care services definitions, in addition to skills in assessment, treatment planning, and mental health services pertaining to individuals living with serious mental illness.
• Ability to effectively diagnose and make clinical rationales for psychiatric care utilizing the DSM 5 and other measures including social determinants of health and functional impairment screenings where appropriate
• Demonstrated outreach, rapport building, and engagement experience.
• Ability to travel in SF and work in office, community, home, and hospital settings.
• Strong skills in working independently and also as a team member.
• Strong organizational, communication, interpersonal, and time management skills and ability to prioritize projects and follow through.
• Problem solving skills: able to discern when to consult, when to make independent decisions, and able to offer suggestions for solutions.
• Strong recovery model approach to care and ability to form strong therapeutic relationships with clients from diverse backgrounds and who often are underserved by traditional care models.
• A strong understanding of harm reduction in supportive housing.
• Actively practices cultural humility and promotes a warm and welcoming environment for culturally and gender diverse individuals.
• Openness to learn, consult, and receive constructive feedback.
• Available to work business hours, Monday through Friday, predominantly in field/office settings. Must be comfortable being flexible across worksites.
• Excellent communication skills both in written and verbal formats.
• Demonstrated computer skills (Microsoft Office, Mac and PC OS) and ability to learn electronic documentation systems.
• Previous experience leading activities and groups preferred.
• Driver's license preferred.
• Lived experience with mental health services/peer certified/trained preferred.

• Bachelor's degree in psychology, counseling, sociology, social work or human services from an accredited institution with related working experience equivalent to a master's degree. Or a master's degree in a related field.
• Working knowledge of case management best practices.
• Demonstrated skill in working well under pressure to prioritize and manage multiple responsibilities.
• Basic experience in the field of human services or mental health. Basic experience providing culturally sensitive treatment to a diverse client population.

• Provide home and community services to individuals, groups, and families as prescribed in the treatment plan for those enrolled in our Family Preservation Services.
• Educate families in a variety of social-emotional and parenting skills such as communication, discipline, anger management, emotional regulation, attunement, caregiver affect management, decision making, problem-solving, social skill building, budgeting, family and home organization, behavioral management, etc.
• Work in partnership with a Master's level clinician to provide needed services to an assigned caseload of families.
• Complete and maintain appropriate case records through the completion of intake, assessments, progress notes, uniform case records, reports, etc. following agency, county, and state policy and funding requirements.
• Participate in the comprehensive assessment and creation of the treatment plan for assigned cases to determine and address service needs and ensure the provision of regular treatment plan meetings and service plan reviews.
• Provide liaison contact with collateral resources such as referring agencies, schools, family courts, and other agency personnel serving on behalf of a child and family as it relates to their treatment.
• You will work Monday through Friday from 8:30 am to 5:00 pm with a flexible schedule that includes evenings and a rotating on-call schedule.

• Bachelor's degree in social work, Sociology, Criminal Justice, Psychology, Human Services, or a related field;
• Experience working with at-risk youth and families;
• Home and community-based experience is a plus.

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities

Posting Details

Job Title Clinical Case Manager

Department COUNSELING SERVICES

Position Number FP127A

Location Norfolk, VA

Job Summary

The case manager position within the Office of Counseling Services will coordinate the collaborative referral process between campus departments and facilitate the outpatient referrals to the community for long term chronic care, specialty care and higher levels of care.

Position Type FullTime

Type of Recruitment General Public

Minimum Qualifications

• Bachelor’s degree in psychology, counseling, sociology, social work or human services from an accredited institution with related working experience equivalent to a master’s degree. Or a master’s degree in a related field.

• Working knowledge of case management best practices.

• Demonstrated skill in working well under pressure to prioritize and manage multiple responsibilities.

• Basic experience in the field of human services or mental health. Basic experience providing culturally sensitive treatment to a diverse client population.

Preferred Qualifications

Master’s degree in human services, counseling, sociology or psychology.

Some experience working in a university setting.

Considerable training and experience in providing case management services.

Considerable experience with working with individuals with mental health concerns.

Conditions of Employment

Job Open Date 08/27/2025

Open Until Filled Yes

Application Review Date 09/04/2025

Job Close Date

Special Instructions to Applicants / Additional Materials Required

Criminal Background Check The final candidate is required to complete a criminal history check.

Department Information

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at .

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

ODU Statement

Old Dominion University, located in Norfolk, is Virginia’s forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia’s economy.

Applicant Documents

Required Documents

• Resume

• Cover Letter/Letter of Application

Optional Documents

• Contact Information for Professional References

Supplemental Questions

Required fields are indicated with an asterisk (*).