90,708 Clinical Positions jobs in the United States
Clinical Research Fellow - Clinical Orthopedics
77007 Houston, Texas
Houston Methodist
Posted 16 days ago
Job Viewed
Job Description
At Houston Methodist, the Clinical Research Fellow position is responsible for performing clinical research of a complex nature; plans, executes and completes clinical research projects under the supervision/direction of a Principal Investigator. This position provides structured education and first-hand applied experiences in such topics as epidemiology, biostatistics, clinical pharmacology, and biomedical ethics/regulation and a certificate of fellowship is granted to the Clinical Research Fellow upon satisfactory completion of the fellowship program.
**PEOPLE ESSENTIAL FUNCTIONS**
+ Directs patient contact supporting the performance of clinical protocols.
+ Enrolls subjects into prospective studies and obtains informed consent from patients and legally authorized representatives in accordance with hospital policy and the study protocol.
+ Collaborates with the Principal Investigator, interprofessional research team, fellowship stakeholders, and health care professionals regularly for problem resolution and/or achievement of research study goals.
+ Serves as a mentor and provides educational and research oversight for other learners in the applicable department or research lab. Role models effective verbal, non-verbal and written communication, which includes active listening and teaching, assisting in development of such skills. Provides contributions towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability.
**SERVICE ESSENTIAL FUNCTIONS**
+ Collects and processes study data and maintain study databases in accordance with study protocols.
+ Develops and conducts statistical analyses for interventional and observational studies using relevant statistical software.
**QUALITY/SAFETY ESSENTIAL FUNCTIONS**
+ Participates in study data auditing and monitoring procedures.
+ Ensures study procedures are being conducted in accordance with hospital and research institute policy and Good Clinical Practice.
+ Communicates study findings to applicable hospital committees and stakeholders.
+ Completes fellowship objectives and all assigned duties as listed in the identified specific fellowship program.
**FINANCE ESSENTIAL FUNCTIONS**
+ Participates in grant preparation and formal requests to solicit financial support for ongoing and planned studies.
+ Manages study finances and resources needed to conduct a clinical study. Self-motivated to independently manage time effectively and prioritize daily tasks.
**GROWTH/INNOVATION ESSENTIAL FUNCTIONS**
+ Develops study protocols, policies, procedures, and order sets based on evidence from published studies and findings from internal studies.
+ Prepares and delivers educational presentations and deliver written reports of scholarship, including but not limited to, published manuscripts in peer-reviewed journals, quarterly activity reports to fellowship stakeholders, and activity reports to external study sponsors as needed.
+ Assists with recruitment of future fellows into this fellowship training program.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
**EDUCATION**
+ Doctor of Medicine (MD) from an accredited medical school, Pharm D or Doctoral degree (PhD) in medical field
**WORK EXPERIENCE**
+ Clinical Research Fellow 0 - NoneClinical Research Fellow 1 - One year of post-terminal experienceClinical Research Fellow 2 - Two years of post-terminal experienceClinical Research Fellow 3 - Three years of post-terminal experienceClinical Research Fellow 4 - Four years of post-terminal experience
**LICENSES AND CERTIFICATIONS - REQUIRED**
+ N/A
**KNOWLEDGE, SKILLS, AND ABILITIES**
+ Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
+ Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
+ Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
+ Ability to work effectively in a fast-paced environment
+ Demonstrates flexibility and adaptability in the workplace
**SUPPLEMENTAL REQUIREMENTS**
**WORK ATTIRE**
+ Uniform No
+ Scrubs Yes
+ Business professional No
+ Other (department approved) Yes
**ON-CALL***
_*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._
+ On Call* No
**TRAVEL***
_**Travel specifications may vary by department**_
+ May require travel within the Houston Metropolitan area No
+ May require travel outside Houston Metropolitan area No
**Company Profile:**
Houston Methodist Academic Institute oversees the Education Institute and Research Institute, including 772 faculty and 56,250 learners. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care.
Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports more than 1,000 trainees in residence for medical, nursing, allied health and research education programs.
Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports more than 1,387 clinical research protocols and $70.3 million in extramurally funded translational research programs.
Houston Methodist is an Equal Opportunity Employer.
**PEOPLE ESSENTIAL FUNCTIONS**
+ Directs patient contact supporting the performance of clinical protocols.
+ Enrolls subjects into prospective studies and obtains informed consent from patients and legally authorized representatives in accordance with hospital policy and the study protocol.
+ Collaborates with the Principal Investigator, interprofessional research team, fellowship stakeholders, and health care professionals regularly for problem resolution and/or achievement of research study goals.
+ Serves as a mentor and provides educational and research oversight for other learners in the applicable department or research lab. Role models effective verbal, non-verbal and written communication, which includes active listening and teaching, assisting in development of such skills. Provides contributions towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability.
**SERVICE ESSENTIAL FUNCTIONS**
+ Collects and processes study data and maintain study databases in accordance with study protocols.
+ Develops and conducts statistical analyses for interventional and observational studies using relevant statistical software.
**QUALITY/SAFETY ESSENTIAL FUNCTIONS**
+ Participates in study data auditing and monitoring procedures.
+ Ensures study procedures are being conducted in accordance with hospital and research institute policy and Good Clinical Practice.
+ Communicates study findings to applicable hospital committees and stakeholders.
+ Completes fellowship objectives and all assigned duties as listed in the identified specific fellowship program.
**FINANCE ESSENTIAL FUNCTIONS**
+ Participates in grant preparation and formal requests to solicit financial support for ongoing and planned studies.
+ Manages study finances and resources needed to conduct a clinical study. Self-motivated to independently manage time effectively and prioritize daily tasks.
**GROWTH/INNOVATION ESSENTIAL FUNCTIONS**
+ Develops study protocols, policies, procedures, and order sets based on evidence from published studies and findings from internal studies.
+ Prepares and delivers educational presentations and deliver written reports of scholarship, including but not limited to, published manuscripts in peer-reviewed journals, quarterly activity reports to fellowship stakeholders, and activity reports to external study sponsors as needed.
+ Assists with recruitment of future fellows into this fellowship training program.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
**EDUCATION**
+ Doctor of Medicine (MD) from an accredited medical school, Pharm D or Doctoral degree (PhD) in medical field
**WORK EXPERIENCE**
+ Clinical Research Fellow 0 - NoneClinical Research Fellow 1 - One year of post-terminal experienceClinical Research Fellow 2 - Two years of post-terminal experienceClinical Research Fellow 3 - Three years of post-terminal experienceClinical Research Fellow 4 - Four years of post-terminal experience
**LICENSES AND CERTIFICATIONS - REQUIRED**
+ N/A
**KNOWLEDGE, SKILLS, AND ABILITIES**
+ Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
+ Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
+ Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
+ Ability to work effectively in a fast-paced environment
+ Demonstrates flexibility and adaptability in the workplace
**SUPPLEMENTAL REQUIREMENTS**
**WORK ATTIRE**
+ Uniform No
+ Scrubs Yes
+ Business professional No
+ Other (department approved) Yes
**ON-CALL***
_*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._
+ On Call* No
**TRAVEL***
_**Travel specifications may vary by department**_
+ May require travel within the Houston Metropolitan area No
+ May require travel outside Houston Metropolitan area No
**Company Profile:**
Houston Methodist Academic Institute oversees the Education Institute and Research Institute, including 772 faculty and 56,250 learners. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care.
Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports more than 1,000 trainees in residence for medical, nursing, allied health and research education programs.
Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports more than 1,387 clinical research protocols and $70.3 million in extramurally funded translational research programs.
Houston Methodist is an Equal Opportunity Employer.
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0
Clinical Patient Care Services Coordinator
19963 Milford, Delaware
Bayhealth
Posted 4 days ago
Job Viewed
Job Description
Location: Sussex Campus Hospital
Status: Full Time 72 Hours
Shift: Nights
SALARY RANGE: 37.78 - 61.75HOURLY
General Summary:
The Clinical Coordinator is a member of the management team who assists the Nurse Manager with the daily operations of the nursing unit/department on a 24-hour basis. The Clinical Coordinator provides direct supervision of staff and rotates weekend, holiday and shifts as needed to ensure management presence and visibility according to departmental needs. The Clinical Coordinator participates in employee selection and evaluation, in scheduling and staffing, and in the development and adherence to clinical and budgetary standards. The Clinical Coordinator provides leadership to unit-based work groups, i.e., PI and unit committees. He/she provides and coordinates direct patient care.
Responsibilities:
1. Demonstrates the ability to collect relevant patient healthcare data.a. Prioritizes data collection activities as indicated by the patient's immediate condition.b. Collects data using appropriate assessment techniques and instruments.c. Appropriately documents collected data.d. Collects data using a systematic and on-going process.
2. Demonstrates ability to analyze the data in determining patient needs.a. Assesses data to determine patient needs.b. Interacts with the patient, family and other members of the healthcare team.c. Prioritizes and documents in a manner that facilitates determining expected outcomes and developing a plan of care.d. Documents patient needs in the clinical record.
3. Demonstrates the ability to identify individualized, expected outcomes for the patient.a. Outcomes are derived from patient needs.b. Outcomes are mutually formulated with the patient, family, and other health care providers, as appropriate.c. Outcomes are realistic, individualized, culturally appropriate, and age-specific.d. Outcomes are measurable and include a time element for attainment, if possible.e. Outcomes provide direction for continuity of care.f. Outcomes are documented in the clinical record.
4. Demonstrates ability to develop a plan of care that prescribes specific interventions to attain expected outcomes.a. The plan of care is individualized by the RN to reflect the patient/family needs.b. The plan of care is developed by the RN collaboratively with the healthcare team and patient/family.c. The plan of care reflects current acute care nursing practice.d. The plan of care provides for continuity of care.e. The RN establishes the priorities of care.f. The plan of care is part of the clinical record.
5. Demonstrates the ability to implement interventions identified in the Plan of Care.a. Administer patient care interventions in a manner that minimizes complications and/or life-threatening situations.b. Encourages the patient and family to participate in implementing the plan of care, based on their ability to participate and make decisions.c. Documents interventions in the clinical record.
6. Demonstrates the ability to evaluate the patient's progress toward attaining expected outcomes.a. Evaluation is systematic, on-going and criterion-based.b. The appropriate members of the healthcare team (pt/family/others, etc) are involved in the evaluation process, as indicated.c. Evaluation of patient outcomes occurs within an appropriate time frame after initiation of interventions.d. On-going assessment data are used by the RN to revise the patient needs.e. Revisions in outcomes and the plan of care are documented.f. Evaluates the effectiveness of interventions in relation to outcomes.g. Documents patient's response to interventions.
7. Demonstrates the ability to systematically evaluate the quality and effectiveness of nursing practice.a. Participates in performance improvement activities.b. Uses the results of performance improvement activities to initiate change in nursing practice, as appropriate.
8. Demonstrates the ability to reflect knowledge of current professional practice standards, laws and regulations.a. Evaluates his/her own nursing practice in relation to professional practice standards, relevant statutes and regulations.b. Engages in an annual self-assessment, identifying areas of strength and areas requiring professional development.c. Seeks and reflects on constructive feedback from other members of the healthcare team.d. Takes action to achieve performance goals.
9. Demonstrates ability to acquire and maintain current knowledge and competency in nursing care.a. Participates in ongoing educational activities to acquire and validate knowledge.b. Seeks experiences that reflect current clinical competencies and new clinical information.
10. Demonstrates the ability to interact with and contributes to the professional development of peers and other healthcare providers.a. Shares knowledge, skills, and experiences with colleagues and others.b. Provides colleagues and peers with constructive feedback regarding their practice.c. Contributes to a learning environment that is conducive to healthcare education.d. Contributes to a team environment by working with others in a way that promotes and encourages each person's contribution.
11. Demonstrates the ability to participate in decision making and takes action based on ethical principles.a. Nursing practice is guided by the ANA Code for Nurses and ethical principles.b. The RN acts as a patient advocate and assists others in developing advocacy skills.c. The RN delivers care in a non-judgmental and nondiscriminatory manner which is sensitive to patient diversity.d. The RN delivers care such that the patient's autonomy, dignity and rights are preserved.
12. Demonstrates the ability to collaborate with the patient family, and other healthcare providers to provide patient care in a caring environment.a. Communicates with the healthcare team regarding the patient's care.b. Works collaboratively with other members of the healthcare team to formulate the plan of care and deliver services.c. Consults with other healthcare providers and initiates referrals as appropriate to promote continuity of care.
13. Demonstrates the ability to incorporate current concepts in clinical research utilization into his/her practice.a. Continually questions and evaluates practice and uses best available evidence to develop an appropriate plan of care.b. Participates in committees and teams to support revisions in clinical practice.
14. Demonstrates the ability to consider factors related to safety, effectiveness and cost in planning and delivering patient care.a. Evaluates factors related to safety, effectiveness, comparability, availability and cost when choosing between two or more options.b. Assists the patient and family to identify and secure appropriate and available services to address healthcare needs.c. Assigns or delegates aspects of care utilizing critical thinking to determine the appropriateness of delegating the task, in accordance with the DE State Nurse Practice Act.d. Assigns or delegates aspects of care based upon the assessed needs and conditions of the patient, the potential for harm, the stability of the patient's condition, and the competencies of the healthcare provider.
15. Demonstrates the following Clinical Coordinator AccountabilitiesPROVISION OF PATIENT CARE:1. Manages the care provided on the unit, rotating shifts and weekends as needed to promote management visibility on a 24-hour basis.2. Demonstrates clinical expertise in the execution of the nursing process, and ensures compliance to standards by staff. Acts as a role model.3. Participates in the development and evaluation of nursing standards and protocols for the delivery of safe, effective, compassionate care.4. Provides and coordinates direct patient care.CONTINUOUS QUALITY IMPROVEMENT:1. Conducts patient rounds for the purpose of data collection, evaluation of care, and problem resolution.2. Demonstrates awareness of and compliance to regulatory, safety, legal and ethical standards.LEADERSHIP:1. Assists the Nurse Manager in the development and promotion of effective communications with all "customers" of the unit.2. Demonstrates support for the organization.3. Delegates, organizes and coordinates unit activities in a fair and consistent manner.4. Demonstrates effective problem solving skills.5. Participates in the development and evaluation of unit standards.6. Holds self, employees and co-workers accountable for keeping patient safety the first priority in performing the essential duties of their jobs.PROFESSIONAL PRACTICE:1. Actively participates in unit-based and departmental work groups and councils.2. Maintains clinical expertise to serve as a role model and a coach to staff.3. Attends educational activities to enhance scope of job responsibilities. PERSONNEL MANAGEMENT:1. Participates in the selection of staff in a non-disciplinary manner.2. Counsels, disciplines and intervenes as necessary with respect and consistency to ensure safe patient care, under the direction of the Nurse Manager.3. Completes performance appraisals of unit staff members as assigned, acknowledging good performance, addressing problem areas with consistency, and encouraging professional growth.4. Facilitates positive student experiences on the unit.5. Assists in the orientation of new staff members, using hospital values as a base.6. Assists in the review and finalization of schedules, and modifies these as appropriate.FISCAL MANAGEMENT:1. Adheres to budgetary standards and assists in the design of delivery and staffing standards for the unit within established parameters.2. Identifies opportunities for improvement in the provision of cost-effective care, and implements these with the Nurse Manager.
16. Demonstrates Service Excellence by:• listening attentively and actively participating in conversations. Always speaking in a caring and thoughtful manner, showing the utmost care and courtesy.• dressing and grooming in a manner that reflects our respect for others and the organization and complies with the Bayhealth Dress Code.• using proper phone etiquette by answering the call within 3 rings, identifying self and department, sounding pleasant, transferring calls properly and to the correct person, and always asking for permission to put on hold and returning calls promptly.• providing exceptional service to all internal and external customers by anticipating and exceeding the need in all situations.• continuously working for the common good of the organization, furthering the mission and as a team player to accomplish projects and tasks as they arise.• communicating and working to resolution customer and employee issues and complaints as they arise. Bringing to the attention of the appropriate individual those complaints or issues that they cannot personally resolve.• maintaining visibility and accessibility throughout department and organization, including weekly rounding.
17. Promotes Service Excellence by:• identifying and holding staff accountable for core departmental Service Excellence measures.• providing staff with empowering parameters and expectations for prompt resolution of customer service issues and complaints.• championing effort and achieving improved patient satisfaction (customer satisfaction) scores by assessing patient satisfaction (customer service) scores quarterly (semi-annually) and initiating highly effective plans to improve patient satisfaction (customer service) scores.
18. Maintains compliance with JCAHO standards
19. Maintains compliance with all federal and state laws and regulations and Bayhealth policies.
20. Achieves department/unit specific quality objectives (specify).
21. Achieves department/unit specific service excellence objectives (specify).
Required Education, Credential(s) and Experience:
To view a full list of all open position at Bayhealth, please visit:
Status: Full Time 72 Hours
Shift: Nights
SALARY RANGE: 37.78 - 61.75HOURLY
General Summary:
The Clinical Coordinator is a member of the management team who assists the Nurse Manager with the daily operations of the nursing unit/department on a 24-hour basis. The Clinical Coordinator provides direct supervision of staff and rotates weekend, holiday and shifts as needed to ensure management presence and visibility according to departmental needs. The Clinical Coordinator participates in employee selection and evaluation, in scheduling and staffing, and in the development and adherence to clinical and budgetary standards. The Clinical Coordinator provides leadership to unit-based work groups, i.e., PI and unit committees. He/she provides and coordinates direct patient care.
Responsibilities:
1. Demonstrates the ability to collect relevant patient healthcare data.a. Prioritizes data collection activities as indicated by the patient's immediate condition.b. Collects data using appropriate assessment techniques and instruments.c. Appropriately documents collected data.d. Collects data using a systematic and on-going process.
2. Demonstrates ability to analyze the data in determining patient needs.a. Assesses data to determine patient needs.b. Interacts with the patient, family and other members of the healthcare team.c. Prioritizes and documents in a manner that facilitates determining expected outcomes and developing a plan of care.d. Documents patient needs in the clinical record.
3. Demonstrates the ability to identify individualized, expected outcomes for the patient.a. Outcomes are derived from patient needs.b. Outcomes are mutually formulated with the patient, family, and other health care providers, as appropriate.c. Outcomes are realistic, individualized, culturally appropriate, and age-specific.d. Outcomes are measurable and include a time element for attainment, if possible.e. Outcomes provide direction for continuity of care.f. Outcomes are documented in the clinical record.
4. Demonstrates ability to develop a plan of care that prescribes specific interventions to attain expected outcomes.a. The plan of care is individualized by the RN to reflect the patient/family needs.b. The plan of care is developed by the RN collaboratively with the healthcare team and patient/family.c. The plan of care reflects current acute care nursing practice.d. The plan of care provides for continuity of care.e. The RN establishes the priorities of care.f. The plan of care is part of the clinical record.
5. Demonstrates the ability to implement interventions identified in the Plan of Care.a. Administer patient care interventions in a manner that minimizes complications and/or life-threatening situations.b. Encourages the patient and family to participate in implementing the plan of care, based on their ability to participate and make decisions.c. Documents interventions in the clinical record.
6. Demonstrates the ability to evaluate the patient's progress toward attaining expected outcomes.a. Evaluation is systematic, on-going and criterion-based.b. The appropriate members of the healthcare team (pt/family/others, etc) are involved in the evaluation process, as indicated.c. Evaluation of patient outcomes occurs within an appropriate time frame after initiation of interventions.d. On-going assessment data are used by the RN to revise the patient needs.e. Revisions in outcomes and the plan of care are documented.f. Evaluates the effectiveness of interventions in relation to outcomes.g. Documents patient's response to interventions.
7. Demonstrates the ability to systematically evaluate the quality and effectiveness of nursing practice.a. Participates in performance improvement activities.b. Uses the results of performance improvement activities to initiate change in nursing practice, as appropriate.
8. Demonstrates the ability to reflect knowledge of current professional practice standards, laws and regulations.a. Evaluates his/her own nursing practice in relation to professional practice standards, relevant statutes and regulations.b. Engages in an annual self-assessment, identifying areas of strength and areas requiring professional development.c. Seeks and reflects on constructive feedback from other members of the healthcare team.d. Takes action to achieve performance goals.
9. Demonstrates ability to acquire and maintain current knowledge and competency in nursing care.a. Participates in ongoing educational activities to acquire and validate knowledge.b. Seeks experiences that reflect current clinical competencies and new clinical information.
10. Demonstrates the ability to interact with and contributes to the professional development of peers and other healthcare providers.a. Shares knowledge, skills, and experiences with colleagues and others.b. Provides colleagues and peers with constructive feedback regarding their practice.c. Contributes to a learning environment that is conducive to healthcare education.d. Contributes to a team environment by working with others in a way that promotes and encourages each person's contribution.
11. Demonstrates the ability to participate in decision making and takes action based on ethical principles.a. Nursing practice is guided by the ANA Code for Nurses and ethical principles.b. The RN acts as a patient advocate and assists others in developing advocacy skills.c. The RN delivers care in a non-judgmental and nondiscriminatory manner which is sensitive to patient diversity.d. The RN delivers care such that the patient's autonomy, dignity and rights are preserved.
12. Demonstrates the ability to collaborate with the patient family, and other healthcare providers to provide patient care in a caring environment.a. Communicates with the healthcare team regarding the patient's care.b. Works collaboratively with other members of the healthcare team to formulate the plan of care and deliver services.c. Consults with other healthcare providers and initiates referrals as appropriate to promote continuity of care.
13. Demonstrates the ability to incorporate current concepts in clinical research utilization into his/her practice.a. Continually questions and evaluates practice and uses best available evidence to develop an appropriate plan of care.b. Participates in committees and teams to support revisions in clinical practice.
14. Demonstrates the ability to consider factors related to safety, effectiveness and cost in planning and delivering patient care.a. Evaluates factors related to safety, effectiveness, comparability, availability and cost when choosing between two or more options.b. Assists the patient and family to identify and secure appropriate and available services to address healthcare needs.c. Assigns or delegates aspects of care utilizing critical thinking to determine the appropriateness of delegating the task, in accordance with the DE State Nurse Practice Act.d. Assigns or delegates aspects of care based upon the assessed needs and conditions of the patient, the potential for harm, the stability of the patient's condition, and the competencies of the healthcare provider.
15. Demonstrates the following Clinical Coordinator AccountabilitiesPROVISION OF PATIENT CARE:1. Manages the care provided on the unit, rotating shifts and weekends as needed to promote management visibility on a 24-hour basis.2. Demonstrates clinical expertise in the execution of the nursing process, and ensures compliance to standards by staff. Acts as a role model.3. Participates in the development and evaluation of nursing standards and protocols for the delivery of safe, effective, compassionate care.4. Provides and coordinates direct patient care.CONTINUOUS QUALITY IMPROVEMENT:1. Conducts patient rounds for the purpose of data collection, evaluation of care, and problem resolution.2. Demonstrates awareness of and compliance to regulatory, safety, legal and ethical standards.LEADERSHIP:1. Assists the Nurse Manager in the development and promotion of effective communications with all "customers" of the unit.2. Demonstrates support for the organization.3. Delegates, organizes and coordinates unit activities in a fair and consistent manner.4. Demonstrates effective problem solving skills.5. Participates in the development and evaluation of unit standards.6. Holds self, employees and co-workers accountable for keeping patient safety the first priority in performing the essential duties of their jobs.PROFESSIONAL PRACTICE:1. Actively participates in unit-based and departmental work groups and councils.2. Maintains clinical expertise to serve as a role model and a coach to staff.3. Attends educational activities to enhance scope of job responsibilities. PERSONNEL MANAGEMENT:1. Participates in the selection of staff in a non-disciplinary manner.2. Counsels, disciplines and intervenes as necessary with respect and consistency to ensure safe patient care, under the direction of the Nurse Manager.3. Completes performance appraisals of unit staff members as assigned, acknowledging good performance, addressing problem areas with consistency, and encouraging professional growth.4. Facilitates positive student experiences on the unit.5. Assists in the orientation of new staff members, using hospital values as a base.6. Assists in the review and finalization of schedules, and modifies these as appropriate.FISCAL MANAGEMENT:1. Adheres to budgetary standards and assists in the design of delivery and staffing standards for the unit within established parameters.2. Identifies opportunities for improvement in the provision of cost-effective care, and implements these with the Nurse Manager.
16. Demonstrates Service Excellence by:• listening attentively and actively participating in conversations. Always speaking in a caring and thoughtful manner, showing the utmost care and courtesy.• dressing and grooming in a manner that reflects our respect for others and the organization and complies with the Bayhealth Dress Code.• using proper phone etiquette by answering the call within 3 rings, identifying self and department, sounding pleasant, transferring calls properly and to the correct person, and always asking for permission to put on hold and returning calls promptly.• providing exceptional service to all internal and external customers by anticipating and exceeding the need in all situations.• continuously working for the common good of the organization, furthering the mission and as a team player to accomplish projects and tasks as they arise.• communicating and working to resolution customer and employee issues and complaints as they arise. Bringing to the attention of the appropriate individual those complaints or issues that they cannot personally resolve.• maintaining visibility and accessibility throughout department and organization, including weekly rounding.
17. Promotes Service Excellence by:• identifying and holding staff accountable for core departmental Service Excellence measures.• providing staff with empowering parameters and expectations for prompt resolution of customer service issues and complaints.• championing effort and achieving improved patient satisfaction (customer satisfaction) scores by assessing patient satisfaction (customer service) scores quarterly (semi-annually) and initiating highly effective plans to improve patient satisfaction (customer service) scores.
18. Maintains compliance with JCAHO standards
19. Maintains compliance with all federal and state laws and regulations and Bayhealth policies.
20. Achieves department/unit specific quality objectives (specify).
21. Achieves department/unit specific service excellence objectives (specify).
Required Education, Credential(s) and Experience:
- Education: Bachelor Degree
; Nursing
; Must be a graduate of an accredited nursing program/university - Credential(s): Registered Nurse
Basic Life Support
; - Experience: Required: One year in area of related practice Preferred: Three years in related practice
- Education: Master Degree
Nursing - Credential(s): Certification related to the position, if applicable.
- Experience:
To view a full list of all open position at Bayhealth, please visit:
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1
Clinical Pharmacist Patient Care - Remote
83756 Boise, Idaho
UnitedHealth Group
Posted 2 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
The Clinical Excellence Quality (CEQ) Pharmacy Operations team supports Optum's Care Delivery Organizations by delivering patient-centered, clinically collaborative medication consultations to help people live healthier lives. Our team focuses on the design, execution, and delivery of telephonic and digital engagement strategies designed to close Medicare star measure gaps in care. Our interdisciplinary service delivery team is comprised of Pharmacists, Registered Nurses (RNs), Pharmacy Technicians, and Care Coordinators.
Clinical pharmacists perform telephonic, patient-centered clinical consultations focused on the following care opportunities: medication adherence, SUPD/SPC, Care of Older Adults & A1c medication reviews, and polypharmacy measures, including opioids/benzodiazepines and anticholinergic medication use. Clinical pharmacists also consult with providers, pharmacies, internal departments, and/or other external third parties to drive improved patient outcomes. In addition, clinical pharmacists field both clinical and social determinants of health-related needs with members directly or from escalations by other clinical and non-clinical staff.
Clinical pharmacists are required to meet or exceed established productivity and quality metrics, though can work a flexible schedule to support the hours of operation (Monday - Saturday 9:00AM - 6:00PM CT). Clinical pharmacists work a rotating Saturday schedule with approximately 6 shifts per calendar year.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Conduct telephonic medication consultations that meet/exceed production & quality metrics
+ Complete annual medication review of prescription and non-prescription medications with emphasis on patient assessment and counseling, safe and effective use of medications, identification of potential drug interactions, and other related activities
+ Complete pharmacotherapy assessment of patients' claims, past medical history, and disease states
+ Assess patients for medication adherence barriers and develop a plan to maximize patients' medication success through improving or maintaining adherence to medications
+ Deliver high quality evidence-based therapeutic recommendations to providers
+ Deliver a patient-centered, clinically collaborative medication consultation
+ Develop a post-consultation list of action items for the patient and/or prescriber
+ Document clinical consultations into internal documentation platform
+ Participate in and contribute to staff meetings and other staff development opportunities and interdepartmental work groups
+ Identify areas of improvement where systems modifications could result in operational advancements and efficiencies
+ Maintain a high level of clinical knowledge of chronic disease states and changes in pharmacy practice in adult and geriatric patient populations to serve as an authoritative information source on drugs and their utilization in therapy
+ Assesses and interprets customer needs and requirements
+ Identifies problems and develops solutions to non-standard requests and problems
+ Works with minimal guidance; seeks guidance on only the most complex tasks
+ Provides explanations and information to others on difficult issues
+ Coaches, provides feedback, and guides others
+ Acts as a resource for others with less experience
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Must hold active, unrestricted pharmacist license in the state of primary residence and willing to obtain licensure in one or more states as per business requirements
+ 3+ years of pharmacy practice experience to include 1+ years of Clinical Pharmacy Practice experience
+ 1+ years of experience with Medicare STARs & HEDIS Measures to include experience with Medication Therapy Management (MTM) and/or Care for Older Adults (COA) medication review
+ Proficient with Microsoft Word, Excel, Outlook, PowerPoint
+ Ability to manage multiple, concurrent projects
+ Comfortable working in a rapidly changing and highly matrixed environment
**Preferred Qualifications:**
+ Doctor of Pharmacy degree
+ Multi-state licensure, including ID, OR, TN, and/or KY
+ Post Graduate Training (Pharmacy Residency and/or Fellowship)
+ Board certification by the Board of Pharmacy Specialties (BPS)
+ 1+ years Call Center Experience
+ Bilingual - Spanish
+ Excellent written and verbal communication and relationship building skills
+ Planning and organizational skills to demonstrate leadership and initiative
+ Solid interpersonal skills
+ Ability to work independently, as well as a member of a team
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
The Clinical Excellence Quality (CEQ) Pharmacy Operations team supports Optum's Care Delivery Organizations by delivering patient-centered, clinically collaborative medication consultations to help people live healthier lives. Our team focuses on the design, execution, and delivery of telephonic and digital engagement strategies designed to close Medicare star measure gaps in care. Our interdisciplinary service delivery team is comprised of Pharmacists, Registered Nurses (RNs), Pharmacy Technicians, and Care Coordinators.
Clinical pharmacists perform telephonic, patient-centered clinical consultations focused on the following care opportunities: medication adherence, SUPD/SPC, Care of Older Adults & A1c medication reviews, and polypharmacy measures, including opioids/benzodiazepines and anticholinergic medication use. Clinical pharmacists also consult with providers, pharmacies, internal departments, and/or other external third parties to drive improved patient outcomes. In addition, clinical pharmacists field both clinical and social determinants of health-related needs with members directly or from escalations by other clinical and non-clinical staff.
Clinical pharmacists are required to meet or exceed established productivity and quality metrics, though can work a flexible schedule to support the hours of operation (Monday - Saturday 9:00AM - 6:00PM CT). Clinical pharmacists work a rotating Saturday schedule with approximately 6 shifts per calendar year.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Conduct telephonic medication consultations that meet/exceed production & quality metrics
+ Complete annual medication review of prescription and non-prescription medications with emphasis on patient assessment and counseling, safe and effective use of medications, identification of potential drug interactions, and other related activities
+ Complete pharmacotherapy assessment of patients' claims, past medical history, and disease states
+ Assess patients for medication adherence barriers and develop a plan to maximize patients' medication success through improving or maintaining adherence to medications
+ Deliver high quality evidence-based therapeutic recommendations to providers
+ Deliver a patient-centered, clinically collaborative medication consultation
+ Develop a post-consultation list of action items for the patient and/or prescriber
+ Document clinical consultations into internal documentation platform
+ Participate in and contribute to staff meetings and other staff development opportunities and interdepartmental work groups
+ Identify areas of improvement where systems modifications could result in operational advancements and efficiencies
+ Maintain a high level of clinical knowledge of chronic disease states and changes in pharmacy practice in adult and geriatric patient populations to serve as an authoritative information source on drugs and their utilization in therapy
+ Assesses and interprets customer needs and requirements
+ Identifies problems and develops solutions to non-standard requests and problems
+ Works with minimal guidance; seeks guidance on only the most complex tasks
+ Provides explanations and information to others on difficult issues
+ Coaches, provides feedback, and guides others
+ Acts as a resource for others with less experience
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Must hold active, unrestricted pharmacist license in the state of primary residence and willing to obtain licensure in one or more states as per business requirements
+ 3+ years of pharmacy practice experience to include 1+ years of Clinical Pharmacy Practice experience
+ 1+ years of experience with Medicare STARs & HEDIS Measures to include experience with Medication Therapy Management (MTM) and/or Care for Older Adults (COA) medication review
+ Proficient with Microsoft Word, Excel, Outlook, PowerPoint
+ Ability to manage multiple, concurrent projects
+ Comfortable working in a rapidly changing and highly matrixed environment
**Preferred Qualifications:**
+ Doctor of Pharmacy degree
+ Multi-state licensure, including ID, OR, TN, and/or KY
+ Post Graduate Training (Pharmacy Residency and/or Fellowship)
+ Board certification by the Board of Pharmacy Specialties (BPS)
+ 1+ years Call Center Experience
+ Bilingual - Spanish
+ Excellent written and verbal communication and relationship building skills
+ Planning and organizational skills to demonstrate leadership and initiative
+ Solid interpersonal skills
+ Ability to work independently, as well as a member of a team
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
View Now
2
Clinical Pharmacist Patient Care - Remote
40287 Louisville, Kentucky
UnitedHealth Group
Posted 2 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
The Clinical Excellence Quality (CEQ) Pharmacy Operations team supports Optum's Care Delivery Organizations by delivering patient-centered, clinically collaborative medication consultations to help people live healthier lives. Our team focuses on the design, execution, and delivery of telephonic and digital engagement strategies designed to close Medicare star measure gaps in care. Our interdisciplinary service delivery team is comprised of Pharmacists, Registered Nurses (RNs), Pharmacy Technicians, and Care Coordinators.
Clinical pharmacists perform telephonic, patient-centered clinical consultations focused on the following care opportunities: medication adherence, SUPD/SPC, Care of Older Adults & A1c medication reviews, and polypharmacy measures, including opioids/benzodiazepines and anticholinergic medication use. Clinical pharmacists also consult with providers, pharmacies, internal departments, and/or other external third parties to drive improved patient outcomes. In addition, clinical pharmacists field both clinical and social determinants of health-related needs with members directly or from escalations by other clinical and non-clinical staff.
Clinical pharmacists are required to meet or exceed established productivity and quality metrics, though can work a flexible schedule to support the hours of operation (Monday - Saturday 9:00AM - 6:00PM CT). Clinical pharmacists work a rotating Saturday schedule with approximately 6 shifts per calendar year.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Conduct telephonic medication consultations that meet/exceed production & quality metrics
+ Complete annual medication review of prescription and non-prescription medications with emphasis on patient assessment and counseling, safe and effective use of medications, identification of potential drug interactions, and other related activities
+ Complete pharmacotherapy assessment of patients' claims, past medical history, and disease states
+ Assess patients for medication adherence barriers and develop a plan to maximize patients' medication success through improving or maintaining adherence to medications
+ Deliver high quality evidence-based therapeutic recommendations to providers
+ Deliver a patient-centered, clinically collaborative medication consultation
+ Develop a post-consultation list of action items for the patient and/or prescriber
+ Document clinical consultations into internal documentation platform
+ Participate in and contribute to staff meetings and other staff development opportunities and interdepartmental work groups
+ Identify areas of improvement where systems modifications could result in operational advancements and efficiencies
+ Maintain a high level of clinical knowledge of chronic disease states and changes in pharmacy practice in adult and geriatric patient populations to serve as an authoritative information source on drugs and their utilization in therapy
+ Assesses and interprets customer needs and requirements
+ Identifies problems and develops solutions to non-standard requests and problems
+ Works with minimal guidance; seeks guidance on only the most complex tasks
+ Provides explanations and information to others on difficult issues
+ Coaches, provides feedback, and guides others
+ Acts as a resource for others with less experience
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Must hold active, unrestricted pharmacist license in the state of primary residence and willing to obtain licensure in one or more states as per business requirements
+ 3+ years of pharmacy practice experience to include 1+ years of Clinical Pharmacy Practice experience
+ 1+ years of experience with Medicare STARs & HEDIS Measures to include experience with Medication Therapy Management (MTM) and/or Care for Older Adults (COA) medication review
+ Proficient with Microsoft Word, Excel, Outlook, PowerPoint
+ Ability to manage multiple, concurrent projects
+ Comfortable working in a rapidly changing and highly matrixed environment
**Preferred Qualifications:**
+ Doctor of Pharmacy degree
+ Multi-state licensure, including ID, OR, TN, and/or KY
+ Post Graduate Training (Pharmacy Residency and/or Fellowship)
+ Board certification by the Board of Pharmacy Specialties (BPS)
+ 1+ years Call Center Experience
+ Bilingual - Spanish
+ Excellent written and verbal communication and relationship building skills
+ Planning and organizational skills to demonstrate leadership and initiative
+ Solid interpersonal skills
+ Ability to work independently, as well as a member of a team
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
The Clinical Excellence Quality (CEQ) Pharmacy Operations team supports Optum's Care Delivery Organizations by delivering patient-centered, clinically collaborative medication consultations to help people live healthier lives. Our team focuses on the design, execution, and delivery of telephonic and digital engagement strategies designed to close Medicare star measure gaps in care. Our interdisciplinary service delivery team is comprised of Pharmacists, Registered Nurses (RNs), Pharmacy Technicians, and Care Coordinators.
Clinical pharmacists perform telephonic, patient-centered clinical consultations focused on the following care opportunities: medication adherence, SUPD/SPC, Care of Older Adults & A1c medication reviews, and polypharmacy measures, including opioids/benzodiazepines and anticholinergic medication use. Clinical pharmacists also consult with providers, pharmacies, internal departments, and/or other external third parties to drive improved patient outcomes. In addition, clinical pharmacists field both clinical and social determinants of health-related needs with members directly or from escalations by other clinical and non-clinical staff.
Clinical pharmacists are required to meet or exceed established productivity and quality metrics, though can work a flexible schedule to support the hours of operation (Monday - Saturday 9:00AM - 6:00PM CT). Clinical pharmacists work a rotating Saturday schedule with approximately 6 shifts per calendar year.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Conduct telephonic medication consultations that meet/exceed production & quality metrics
+ Complete annual medication review of prescription and non-prescription medications with emphasis on patient assessment and counseling, safe and effective use of medications, identification of potential drug interactions, and other related activities
+ Complete pharmacotherapy assessment of patients' claims, past medical history, and disease states
+ Assess patients for medication adherence barriers and develop a plan to maximize patients' medication success through improving or maintaining adherence to medications
+ Deliver high quality evidence-based therapeutic recommendations to providers
+ Deliver a patient-centered, clinically collaborative medication consultation
+ Develop a post-consultation list of action items for the patient and/or prescriber
+ Document clinical consultations into internal documentation platform
+ Participate in and contribute to staff meetings and other staff development opportunities and interdepartmental work groups
+ Identify areas of improvement where systems modifications could result in operational advancements and efficiencies
+ Maintain a high level of clinical knowledge of chronic disease states and changes in pharmacy practice in adult and geriatric patient populations to serve as an authoritative information source on drugs and their utilization in therapy
+ Assesses and interprets customer needs and requirements
+ Identifies problems and develops solutions to non-standard requests and problems
+ Works with minimal guidance; seeks guidance on only the most complex tasks
+ Provides explanations and information to others on difficult issues
+ Coaches, provides feedback, and guides others
+ Acts as a resource for others with less experience
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Must hold active, unrestricted pharmacist license in the state of primary residence and willing to obtain licensure in one or more states as per business requirements
+ 3+ years of pharmacy practice experience to include 1+ years of Clinical Pharmacy Practice experience
+ 1+ years of experience with Medicare STARs & HEDIS Measures to include experience with Medication Therapy Management (MTM) and/or Care for Older Adults (COA) medication review
+ Proficient with Microsoft Word, Excel, Outlook, PowerPoint
+ Ability to manage multiple, concurrent projects
+ Comfortable working in a rapidly changing and highly matrixed environment
**Preferred Qualifications:**
+ Doctor of Pharmacy degree
+ Multi-state licensure, including ID, OR, TN, and/or KY
+ Post Graduate Training (Pharmacy Residency and/or Fellowship)
+ Board certification by the Board of Pharmacy Specialties (BPS)
+ 1+ years Call Center Experience
+ Bilingual - Spanish
+ Excellent written and verbal communication and relationship building skills
+ Planning and organizational skills to demonstrate leadership and initiative
+ Solid interpersonal skills
+ Ability to work independently, as well as a member of a team
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
View Now
3
Clinical Pharmacist Patient Care - Remote
97240 Portland, Oregon
UnitedHealth Group
Posted 4 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
The Clinical Excellence Quality (CEQ) Pharmacy Operations team supports Optum's Care Delivery Organizations by delivering patient-centered, clinically collaborative medication consultations to help people live healthier lives. Our team focuses on the design, execution, and delivery of telephonic and digital engagement strategies designed to close Medicare star measure gaps in care. Our interdisciplinary service delivery team is comprised of Pharmacists, Registered Nurses (RNs), Pharmacy Technicians, and Care Coordinators.
Clinical pharmacists perform telephonic, patient-centered clinical consultations focused on the following care opportunities: medication adherence, SUPD/SPC, Care of Older Adults & A1c medication reviews, and polypharmacy measures, including opioids/benzodiazepines and anticholinergic medication use. Clinical pharmacists also consult with providers, pharmacies, internal departments, and/or other external third parties to drive improved patient outcomes. In addition, clinical pharmacists field both clinical and social determinants of health-related needs with members directly or from escalations by other clinical and non-clinical staff.
Clinical pharmacists are required to meet or exceed established productivity and quality metrics, though can work a flexible schedule to support the hours of operation (Monday - Saturday 9:00AM - 6:00PM CT). Clinical pharmacists work a rotating Saturday schedule with approximately 6 shifts per calendar year.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Conduct telephonic medication consultations that meet/exceed production & quality metrics
+ Complete annual medication review of prescription and non-prescription medications with emphasis on patient assessment and counseling, safe and effective use of medications, identification of potential drug interactions, and other related activities
+ Complete pharmacotherapy assessment of patients' claims, past medical history, and disease states
+ Assess patients for medication adherence barriers and develop a plan to maximize patients' medication success through improving or maintaining adherence to medications
+ Deliver high quality evidence-based therapeutic recommendations to providers
+ Deliver a patient-centered, clinically collaborative medication consultation
+ Develop a post-consultation list of action items for the patient and/or prescriber
+ Document clinical consultations into internal documentation platform
+ Participate in and contribute to staff meetings and other staff development opportunities and interdepartmental work groups
+ Identify areas of improvement where systems modifications could result in operational advancements and efficiencies
+ Maintain a high level of clinical knowledge of chronic disease states and changes in pharmacy practice in adult and geriatric patient populations to serve as an authoritative information source on drugs and their utilization in therapy
+ Assesses and interprets customer needs and requirements
+ Identifies problems and develops solutions to non-standard requests and problems
+ Works with minimal guidance; seeks guidance on only the most complex tasks
+ Provides explanations and information to others on difficult issues
+ Coaches, provides feedback, and guides others
+ Acts as a resource for others with less experience
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Must hold active, unrestricted pharmacist license in the state of primary residence and willing to obtain licensure in one or more states as per business requirements
+ 3+ years of pharmacy practice experience to include 1+ years of Clinical Pharmacy Practice experience
+ 1+ years of experience with Medicare STARs & HEDIS Measures to include experience with Medication Therapy Management (MTM) and/or Care for Older Adults (COA) medication review
+ Proficient with Microsoft Word, Excel, Outlook, PowerPoint
+ Ability to manage multiple, concurrent projects
+ Comfortable working in a rapidly changing and highly matrixed environment
**Preferred Qualifications:**
+ Doctor of Pharmacy degree
+ Multi-state licensure, including ID, OR, TN, and/or KY
+ Post Graduate Training (Pharmacy Residency and/or Fellowship)
+ Board certification by the Board of Pharmacy Specialties (BPS)
+ 1+ years Call Center Experience
+ Bilingual - Spanish
+ Excellent written and verbal communication and relationship building skills
+ Planning and organizational skills to demonstrate leadership and initiative
+ Solid interpersonal skills
+ Ability to work independently, as well as a member of a team
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
The Clinical Excellence Quality (CEQ) Pharmacy Operations team supports Optum's Care Delivery Organizations by delivering patient-centered, clinically collaborative medication consultations to help people live healthier lives. Our team focuses on the design, execution, and delivery of telephonic and digital engagement strategies designed to close Medicare star measure gaps in care. Our interdisciplinary service delivery team is comprised of Pharmacists, Registered Nurses (RNs), Pharmacy Technicians, and Care Coordinators.
Clinical pharmacists perform telephonic, patient-centered clinical consultations focused on the following care opportunities: medication adherence, SUPD/SPC, Care of Older Adults & A1c medication reviews, and polypharmacy measures, including opioids/benzodiazepines and anticholinergic medication use. Clinical pharmacists also consult with providers, pharmacies, internal departments, and/or other external third parties to drive improved patient outcomes. In addition, clinical pharmacists field both clinical and social determinants of health-related needs with members directly or from escalations by other clinical and non-clinical staff.
Clinical pharmacists are required to meet or exceed established productivity and quality metrics, though can work a flexible schedule to support the hours of operation (Monday - Saturday 9:00AM - 6:00PM CT). Clinical pharmacists work a rotating Saturday schedule with approximately 6 shifts per calendar year.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Conduct telephonic medication consultations that meet/exceed production & quality metrics
+ Complete annual medication review of prescription and non-prescription medications with emphasis on patient assessment and counseling, safe and effective use of medications, identification of potential drug interactions, and other related activities
+ Complete pharmacotherapy assessment of patients' claims, past medical history, and disease states
+ Assess patients for medication adherence barriers and develop a plan to maximize patients' medication success through improving or maintaining adherence to medications
+ Deliver high quality evidence-based therapeutic recommendations to providers
+ Deliver a patient-centered, clinically collaborative medication consultation
+ Develop a post-consultation list of action items for the patient and/or prescriber
+ Document clinical consultations into internal documentation platform
+ Participate in and contribute to staff meetings and other staff development opportunities and interdepartmental work groups
+ Identify areas of improvement where systems modifications could result in operational advancements and efficiencies
+ Maintain a high level of clinical knowledge of chronic disease states and changes in pharmacy practice in adult and geriatric patient populations to serve as an authoritative information source on drugs and their utilization in therapy
+ Assesses and interprets customer needs and requirements
+ Identifies problems and develops solutions to non-standard requests and problems
+ Works with minimal guidance; seeks guidance on only the most complex tasks
+ Provides explanations and information to others on difficult issues
+ Coaches, provides feedback, and guides others
+ Acts as a resource for others with less experience
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Must hold active, unrestricted pharmacist license in the state of primary residence and willing to obtain licensure in one or more states as per business requirements
+ 3+ years of pharmacy practice experience to include 1+ years of Clinical Pharmacy Practice experience
+ 1+ years of experience with Medicare STARs & HEDIS Measures to include experience with Medication Therapy Management (MTM) and/or Care for Older Adults (COA) medication review
+ Proficient with Microsoft Word, Excel, Outlook, PowerPoint
+ Ability to manage multiple, concurrent projects
+ Comfortable working in a rapidly changing and highly matrixed environment
**Preferred Qualifications:**
+ Doctor of Pharmacy degree
+ Multi-state licensure, including ID, OR, TN, and/or KY
+ Post Graduate Training (Pharmacy Residency and/or Fellowship)
+ Board certification by the Board of Pharmacy Specialties (BPS)
+ 1+ years Call Center Experience
+ Bilingual - Spanish
+ Excellent written and verbal communication and relationship building skills
+ Planning and organizational skills to demonstrate leadership and initiative
+ Solid interpersonal skills
+ Ability to work independently, as well as a member of a team
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
View Now
4
Clinical Pharmacist Patient Care - Remote
76015 Southlake, Texas
UnitedHealth Group
Posted 4 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
The Clinical Excellence Quality (CEQ) Pharmacy Operations team supports Optum's Care Delivery Organizations by delivering patient-centered, clinically collaborative medication consultations to help people live healthier lives. Our team focuses on the design, execution, and delivery of telephonic and digital engagement strategies designed to close Medicare star measure gaps in care. Our interdisciplinary service delivery team is comprised of Pharmacists, Registered Nurses (RNs), Pharmacy Technicians, and Care Coordinators.
Clinical pharmacists perform telephonic, patient-centered clinical consultations focused on the following care opportunities: medication adherence, SUPD/SPC, Care of Older Adults & A1c medication reviews, and polypharmacy measures, including opioids/benzodiazepines and anticholinergic medication use. Clinical pharmacists also consult with providers, pharmacies, internal departments, and/or other external third parties to drive improved patient outcomes. In addition, clinical pharmacists field both clinical and social determinants of health-related needs with members directly or from escalations by other clinical and non-clinical staff.
Clinical pharmacists are required to meet or exceed established productivity and quality metrics, though can work a flexible schedule to support the hours of operation (Monday - Saturday 9:00AM - 6:00PM CT). Clinical pharmacists work a rotating Saturday schedule with approximately 6 shifts per calendar year.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Conduct telephonic medication consultations that meet/exceed production & quality metrics
+ Complete annual medication review of prescription and non-prescription medications with emphasis on patient assessment and counseling, safe and effective use of medications, identification of potential drug interactions, and other related activities
+ Complete pharmacotherapy assessment of patients' claims, past medical history, and disease states
+ Assess patients for medication adherence barriers and develop a plan to maximize patients' medication success through improving or maintaining adherence to medications
+ Deliver high quality evidence-based therapeutic recommendations to providers
+ Deliver a patient-centered, clinically collaborative medication consultation
+ Develop a post-consultation list of action items for the patient and/or prescriber
+ Document clinical consultations into internal documentation platform
+ Participate in and contribute to staff meetings and other staff development opportunities and interdepartmental work groups
+ Identify areas of improvement where systems modifications could result in operational advancements and efficiencies
+ Maintain a high level of clinical knowledge of chronic disease states and changes in pharmacy practice in adult and geriatric patient populations to serve as an authoritative information source on drugs and their utilization in therapy
+ Assesses and interprets customer needs and requirements
+ Identifies problems and develops solutions to non-standard requests and problems
+ Works with minimal guidance; seeks guidance on only the most complex tasks
+ Provides explanations and information to others on difficult issues
+ Coaches, provides feedback, and guides others
+ Acts as a resource for others with less experience
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Must hold active, unrestricted pharmacist license in the state of primary residence and willing to obtain licensure in one or more states as per business requirements
+ 3+ years of pharmacy practice experience to include 1+ years of Clinical Pharmacy Practice experience
+ 1+ years of experience with Medicare STARs & HEDIS Measures to include experience with Medication Therapy Management (MTM) and/or Care for Older Adults (COA) medication review
+ Proficient with Microsoft Word, Excel, Outlook, PowerPoint
+ Ability to manage multiple, concurrent projects
+ Comfortable working in a rapidly changing and highly matrixed environment
**Preferred Qualifications:**
+ Doctor of Pharmacy degree
+ Multi-state licensure, including ID, OR, TN, and/or KY
+ Post Graduate Training (Pharmacy Residency and/or Fellowship)
+ Board certification by the Board of Pharmacy Specialties (BPS)
+ 1+ years Call Center Experience
+ Bilingual - Spanish
+ Excellent written and verbal communication and relationship building skills
+ Planning and organizational skills to demonstrate leadership and initiative
+ Solid interpersonal skills
+ Ability to work independently, as well as a member of a team
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
The Clinical Excellence Quality (CEQ) Pharmacy Operations team supports Optum's Care Delivery Organizations by delivering patient-centered, clinically collaborative medication consultations to help people live healthier lives. Our team focuses on the design, execution, and delivery of telephonic and digital engagement strategies designed to close Medicare star measure gaps in care. Our interdisciplinary service delivery team is comprised of Pharmacists, Registered Nurses (RNs), Pharmacy Technicians, and Care Coordinators.
Clinical pharmacists perform telephonic, patient-centered clinical consultations focused on the following care opportunities: medication adherence, SUPD/SPC, Care of Older Adults & A1c medication reviews, and polypharmacy measures, including opioids/benzodiazepines and anticholinergic medication use. Clinical pharmacists also consult with providers, pharmacies, internal departments, and/or other external third parties to drive improved patient outcomes. In addition, clinical pharmacists field both clinical and social determinants of health-related needs with members directly or from escalations by other clinical and non-clinical staff.
Clinical pharmacists are required to meet or exceed established productivity and quality metrics, though can work a flexible schedule to support the hours of operation (Monday - Saturday 9:00AM - 6:00PM CT). Clinical pharmacists work a rotating Saturday schedule with approximately 6 shifts per calendar year.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Conduct telephonic medication consultations that meet/exceed production & quality metrics
+ Complete annual medication review of prescription and non-prescription medications with emphasis on patient assessment and counseling, safe and effective use of medications, identification of potential drug interactions, and other related activities
+ Complete pharmacotherapy assessment of patients' claims, past medical history, and disease states
+ Assess patients for medication adherence barriers and develop a plan to maximize patients' medication success through improving or maintaining adherence to medications
+ Deliver high quality evidence-based therapeutic recommendations to providers
+ Deliver a patient-centered, clinically collaborative medication consultation
+ Develop a post-consultation list of action items for the patient and/or prescriber
+ Document clinical consultations into internal documentation platform
+ Participate in and contribute to staff meetings and other staff development opportunities and interdepartmental work groups
+ Identify areas of improvement where systems modifications could result in operational advancements and efficiencies
+ Maintain a high level of clinical knowledge of chronic disease states and changes in pharmacy practice in adult and geriatric patient populations to serve as an authoritative information source on drugs and their utilization in therapy
+ Assesses and interprets customer needs and requirements
+ Identifies problems and develops solutions to non-standard requests and problems
+ Works with minimal guidance; seeks guidance on only the most complex tasks
+ Provides explanations and information to others on difficult issues
+ Coaches, provides feedback, and guides others
+ Acts as a resource for others with less experience
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Must hold active, unrestricted pharmacist license in the state of primary residence and willing to obtain licensure in one or more states as per business requirements
+ 3+ years of pharmacy practice experience to include 1+ years of Clinical Pharmacy Practice experience
+ 1+ years of experience with Medicare STARs & HEDIS Measures to include experience with Medication Therapy Management (MTM) and/or Care for Older Adults (COA) medication review
+ Proficient with Microsoft Word, Excel, Outlook, PowerPoint
+ Ability to manage multiple, concurrent projects
+ Comfortable working in a rapidly changing and highly matrixed environment
**Preferred Qualifications:**
+ Doctor of Pharmacy degree
+ Multi-state licensure, including ID, OR, TN, and/or KY
+ Post Graduate Training (Pharmacy Residency and/or Fellowship)
+ Board certification by the Board of Pharmacy Specialties (BPS)
+ 1+ years Call Center Experience
+ Bilingual - Spanish
+ Excellent written and verbal communication and relationship building skills
+ Planning and organizational skills to demonstrate leadership and initiative
+ Solid interpersonal skills
+ Ability to work independently, as well as a member of a team
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
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5
Clinical Pharmacist Patient Care - Remote
55344 Minneapolis, Minnesota
UnitedHealth Group
Posted 4 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
The Clinical Excellence Quality (CEQ) Pharmacy Operations team supports Optum's Care Delivery Organizations by delivering patient-centered, clinically collaborative medication consultations to help people live healthier lives. Our team focuses on the design, execution, and delivery of telephonic and digital engagement strategies designed to close Medicare star measure gaps in care. Our interdisciplinary service delivery team is comprised of Pharmacists, Registered Nurses (RNs), Pharmacy Technicians, and Care Coordinators.
Clinical pharmacists perform telephonic, patient-centered clinical consultations focused on the following care opportunities: medication adherence, SUPD/SPC, Care of Older Adults & A1c medication reviews, and polypharmacy measures, including opioids/benzodiazepines and anticholinergic medication use. Clinical pharmacists also consult with providers, pharmacies, internal departments, and/or other external third parties to drive improved patient outcomes. In addition, clinical pharmacists field both clinical and social determinants of health-related needs with members directly or from escalations by other clinical and non-clinical staff.
Clinical pharmacists are required to meet or exceed established productivity and quality metrics, though can work a flexible schedule to support the hours of operation (Monday - Saturday 9:00AM - 6:00PM CT). Clinical pharmacists work a rotating Saturday schedule with approximately 6 shifts per calendar year.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Conduct telephonic medication consultations that meet/exceed production & quality metrics
+ Complete annual medication review of prescription and non-prescription medications with emphasis on patient assessment and counseling, safe and effective use of medications, identification of potential drug interactions, and other related activities
+ Complete pharmacotherapy assessment of patients' claims, past medical history, and disease states
+ Assess patients for medication adherence barriers and develop a plan to maximize patients' medication success through improving or maintaining adherence to medications
+ Deliver high quality evidence-based therapeutic recommendations to providers
+ Deliver a patient-centered, clinically collaborative medication consultation
+ Develop a post-consultation list of action items for the patient and/or prescriber
+ Document clinical consultations into internal documentation platform
+ Participate in and contribute to staff meetings and other staff development opportunities and interdepartmental work groups
+ Identify areas of improvement where systems modifications could result in operational advancements and efficiencies
+ Maintain a high level of clinical knowledge of chronic disease states and changes in pharmacy practice in adult and geriatric patient populations to serve as an authoritative information source on drugs and their utilization in therapy
+ Assesses and interprets customer needs and requirements
+ Identifies problems and develops solutions to non-standard requests and problems
+ Works with minimal guidance; seeks guidance on only the most complex tasks
+ Provides explanations and information to others on difficult issues
+ Coaches, provides feedback, and guides others
+ Acts as a resource for others with less experience
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Must hold active, unrestricted pharmacist license in the state of primary residence and willing to obtain licensure in one or more states as per business requirements
+ 3+ years of pharmacy practice experience to include 1+ years of Clinical Pharmacy Practice experience
+ 1+ years of experience with Medicare STARs & HEDIS Measures to include experience with Medication Therapy Management (MTM) and/or Care for Older Adults (COA) medication review
+ Proficient with Microsoft Word, Excel, Outlook, PowerPoint
+ Ability to manage multiple, concurrent projects
+ Comfortable working in a rapidly changing and highly matrixed environment
**Preferred Qualifications:**
+ Doctor of Pharmacy degree
+ Multi-state licensure, including ID, OR, TN, and/or KY
+ Post Graduate Training (Pharmacy Residency and/or Fellowship)
+ Board certification by the Board of Pharmacy Specialties (BPS)
+ 1+ years Call Center Experience
+ Bilingual - Spanish
+ Excellent written and verbal communication and relationship building skills
+ Planning and organizational skills to demonstrate leadership and initiative
+ Solid interpersonal skills
+ Ability to work independently, as well as a member of a team
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
The Clinical Excellence Quality (CEQ) Pharmacy Operations team supports Optum's Care Delivery Organizations by delivering patient-centered, clinically collaborative medication consultations to help people live healthier lives. Our team focuses on the design, execution, and delivery of telephonic and digital engagement strategies designed to close Medicare star measure gaps in care. Our interdisciplinary service delivery team is comprised of Pharmacists, Registered Nurses (RNs), Pharmacy Technicians, and Care Coordinators.
Clinical pharmacists perform telephonic, patient-centered clinical consultations focused on the following care opportunities: medication adherence, SUPD/SPC, Care of Older Adults & A1c medication reviews, and polypharmacy measures, including opioids/benzodiazepines and anticholinergic medication use. Clinical pharmacists also consult with providers, pharmacies, internal departments, and/or other external third parties to drive improved patient outcomes. In addition, clinical pharmacists field both clinical and social determinants of health-related needs with members directly or from escalations by other clinical and non-clinical staff.
Clinical pharmacists are required to meet or exceed established productivity and quality metrics, though can work a flexible schedule to support the hours of operation (Monday - Saturday 9:00AM - 6:00PM CT). Clinical pharmacists work a rotating Saturday schedule with approximately 6 shifts per calendar year.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Conduct telephonic medication consultations that meet/exceed production & quality metrics
+ Complete annual medication review of prescription and non-prescription medications with emphasis on patient assessment and counseling, safe and effective use of medications, identification of potential drug interactions, and other related activities
+ Complete pharmacotherapy assessment of patients' claims, past medical history, and disease states
+ Assess patients for medication adherence barriers and develop a plan to maximize patients' medication success through improving or maintaining adherence to medications
+ Deliver high quality evidence-based therapeutic recommendations to providers
+ Deliver a patient-centered, clinically collaborative medication consultation
+ Develop a post-consultation list of action items for the patient and/or prescriber
+ Document clinical consultations into internal documentation platform
+ Participate in and contribute to staff meetings and other staff development opportunities and interdepartmental work groups
+ Identify areas of improvement where systems modifications could result in operational advancements and efficiencies
+ Maintain a high level of clinical knowledge of chronic disease states and changes in pharmacy practice in adult and geriatric patient populations to serve as an authoritative information source on drugs and their utilization in therapy
+ Assesses and interprets customer needs and requirements
+ Identifies problems and develops solutions to non-standard requests and problems
+ Works with minimal guidance; seeks guidance on only the most complex tasks
+ Provides explanations and information to others on difficult issues
+ Coaches, provides feedback, and guides others
+ Acts as a resource for others with less experience
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Must hold active, unrestricted pharmacist license in the state of primary residence and willing to obtain licensure in one or more states as per business requirements
+ 3+ years of pharmacy practice experience to include 1+ years of Clinical Pharmacy Practice experience
+ 1+ years of experience with Medicare STARs & HEDIS Measures to include experience with Medication Therapy Management (MTM) and/or Care for Older Adults (COA) medication review
+ Proficient with Microsoft Word, Excel, Outlook, PowerPoint
+ Ability to manage multiple, concurrent projects
+ Comfortable working in a rapidly changing and highly matrixed environment
**Preferred Qualifications:**
+ Doctor of Pharmacy degree
+ Multi-state licensure, including ID, OR, TN, and/or KY
+ Post Graduate Training (Pharmacy Residency and/or Fellowship)
+ Board certification by the Board of Pharmacy Specialties (BPS)
+ 1+ years Call Center Experience
+ Bilingual - Spanish
+ Excellent written and verbal communication and relationship building skills
+ Planning and organizational skills to demonstrate leadership and initiative
+ Solid interpersonal skills
+ Ability to work independently, as well as a member of a team
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
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