10,673 Clinical Practice jobs in the United States

**Job Type:** Regular
**Time Type:** Full time
**Work Shift:** Day (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
We are seeking a full-time Clinical Practice Assistant (40 hours/week, day shift, Monday through Friday) to support the Dermatology Department across our Chestnut Hill and Needham locations. The Clinical Practice Assistant is responsible for delivering high-quality patient services, including greeting, check-in, scheduling, and medical assisting. This role plays a key part in ensuring smooth daily operations and an exceptional patient experience.
**Job Description:**
**Essential Responsibilities:**
+ Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
+ Takes complete and accurate information from patients/callers, prioritizes information and facilitates communication of information to providers.
+ Prepares schedules, patient charts and other documents as needed in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by e-mail, fax, etc.
+ Performs check-in, registration, and verification of demographic and fiscal information utilizing a computer system.
+ Enters data from visit tickets and ensures that information is complete, accurate and timely to facilitate the billing process.
+ Collects copayments following standards for managing copayment processes. Directs patients at time of check in.
+ Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Inputs patient insurance and managed care plans, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements.
+ Verifies patient schedule to assure patient was seen and enters billing tickets into system.
**Required Qualifications:**
+ High School diploma or GED required.
+ Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
+ MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.
**Preferred Qualifications:**
+ Phlebotomy certificate
**Competencies:**
**Written Communications:** Ability to communicate clearly and effectively in written English with internal and external customers.
**Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
**Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
**Team Work:** Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
**Customer Service:** Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
**Age based Competencies:**
Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
**Physical Nature of the Job:**
Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**

**Job Type:** Regular
**Time Type:** Full time
**Work Shift:** Day (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
This position works within the Ambulatory Float Pool as a Clinical Practice Assistant. Ambulatory Float Pool staff are assigned to a short-staffed clinic. Typically Float Pool assignments last from 60 to 90 days, after which Float Pool staff are assigned to a different clinic. Working in the Ambulatory Float Pool is an excellent opportunity to gain experience in a variety of Ambulatory specialties while enhancing individual skills. Hours for each assignment vary, and will change from assignment to assignment.
**Job Description:**
**Job Summary:** Performs both administrative and clinical functions to support smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. Duties include but are not limited to greeting, check-in, scheduling and medical assisting. Assists patients who have physical and psychological limitations with ambulation and patient care functions. Reports to Practice Manager or RN with input from assigned Physicians, Nurses or other health care providers.
**Essential Responsibilities:**
Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures. Ensures that all patient care areas are clean, organized, stocked and ready for patient use. Escorts patients to ancillary service areas such as radiology and lab as needed.
Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates.
Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners. May retrieve schedule VI and over the counter medications only, under supervision of licensed providers; is not authorized to perform licensed personnel duties, which include but are not limited to drawing up medications, medication administration or flushing IVs.
Performs appropriate point of care testing, such as lab tests and specimen collection. Implements quality control standards to ensure proper functioning and accuracy of testing equipment. Provides patients with relevant instructions for specific tests and procedures.
Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services or appointments in OMR. During the visit, accurately documents tasks, as they are completed, in OMR to ensure proper billing (Facility Worksheet).
Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements.
Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards. Procures and correlates medical correspondence as directed by department.
Performs check-in utilizing a computer system, according to standard processes. This includes but is not limited to registration and verification of demographic and fiscal information, collecting copayments, collecting/verifying health care proxy and providing patients with visit questionnaires s.
Use computer system to record whether appointment was cancelled or patient did not keep the appointment (visit disposition).
Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and informs patients and providers of delays in a timely manner. Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Ensures waiting room materials are organized and stocked as directed by the department. May answer and screen telephone calls.
**Required Qualifications:**
High School diploma or GED required.
0-1 years related work experience required.
Medical assisting experience required through any of the following areas: MA, CNA (or LNA), EMT, PCT certificate, Associates Degree in Medical Assisting. Current or former nursing or medical student who has completed at least one clinical rotation. Successful completion of BIDMC in-house competency program in 2019. Successful completion of Basic Clinical Skills course at Northeastern University.
Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
**Preferred Qualifications:**
Phlebotomy Certificate preferred.
**Competencies:**
Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
**Written Communications:** Ability to communicate clearly and effectively in written English with internal and external customers.
**Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
**Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
**Team Work:** Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
**Customer Service:** Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
**Age based Competencies:**
Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
**Physical Nature of the Job:**
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**

**Job Type:** Regular
**Time Type:** Full time
**Work Shift:** Day (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
Provides patient services including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers.
**Job Description:**
**Essential Responsibilities:**
+ Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
+ Takes complete and accurate information from patients/callers, prioritizes information and facilitates communication of information to providers.
+ Prepares schedules, patient charts and other documents as needed in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by e-mail, fax, etc.
+ Performs check-in, registration, and verification of demographic and fiscal information utilizing a computer system.
+ Enters data from visit tickets and ensures that information is complete, accurate and timely to facilitate the billing process.
+ Collects copayments following standards for managing copayment processes. Directs patients at time of check in.
+ Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Inputs patient insurance and managed care plans, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements.
+ Verifies patient schedule to assure patient was seen and enters billing tickets into system.
**Required Qualifications:**
+ High School diploma or GED required.
+ Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
+ MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.
**Preferred Qualifications:**
+ Phlebotomy certificate
**Competencies:**
**Written Communications:** Ability to communicate clearly and effectively in written English with internal and external customers.
**Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
**Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
**Team Work:** Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
**Customer Service:** Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
**Age based Competencies:**
Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
**Physical Nature of the Job:**
Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**

**Job Type:** Regular
**Time Type:** Full time
**Work Shift:** Day (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
Provides patient services including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers.
**Job Description:**
**Essential Responsibilities:**
+ Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
+ Takes complete and accurate information from patients/callers, prioritizes information and facilitates communication of information to providers.
+ Prepares schedules, patient charts and other documents as needed in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by e-mail, fax, etc.
+ Performs check-in, registration, and verification of demographic and fiscal information utilizing a computer system.
+ Enters data from visit tickets and ensures that information is complete, accurate and timely to facilitate the billing process.
+ Collects copayments following standards for managing copayment processes. Directs patients at time of check in.
+ Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Inputs patient insurance and managed care plans, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements.
+ Verifies patient schedule to assure patient was seen and enters billing tickets into system.
**Required Qualifications:**
+ High School diploma or GED required.
+ Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
+ MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.
**Preferred Qualifications:**
+ Phlebotomy certificate
**Competencies:**
**Written Communications:** Ability to communicate clearly and effectively in written English with internal and external customers.
**Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
**Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
**Team Work:** Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
**Customer Service:** Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
**Age based Competencies:**
Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
**Physical Nature of the Job:**
Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**

**Job Type:** Regular
**Time Type:** Full time
**Work Shift:** Day (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
Provides patient services including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers.
**Job Description:**
**Essential Responsibilities:**
+ Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
+ Takes complete and accurate information from patients/callers, prioritizes information and facilitates communication of information to providers.
+ Prepares schedules, patient charts and other documents as needed in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by e-mail, fax, etc.
+ Performs check-in, registration, and verification of demographic and fiscal information utilizing a computer system.
+ Enters data from visit tickets and ensures that information is complete, accurate and timely to facilitate the billing process.
+ Collects copayments following standards for managing copayment processes. Directs patients at time of check in.
+ Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Inputs patient insurance and managed care plans, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements.
+ Verifies patient schedule to assure patient was seen and enters billing tickets into system.
**Required Qualifications:**
+ High School diploma or GED required.
+ Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
+ MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.
**Preferred Qualifications:**
+ Phlebotomy certificate
**Competencies:**
**Written Communications:** Ability to communicate clearly and effectively in written English with internal and external customers.
**Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
**Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
**Team Work:** Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
**Customer Service:** Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
**Age based Competencies:**
Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
**Physical Nature of the Job:**
Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**

Clinical Practice Assistant
**Requisition Number:** 9416
**Location: One Cabot, Medford**
**Work Days:** Mon-Fri with possible eves/holiday/weekends - various shifts
**Category:** Medical Assistant
**Department: One Cabot Primary Care**
**Job Type:** Full time
**Work Shift:** Various Shifts
**Hours/Week:** 40.00
**Union Name:** SH Laborers 381
Cambridge Health Alliance (CHA) is a leader in Primary Care, supporting a highly diverse population across the Boston metro-north region. Today, CHA serves more than 120,000 primary care patients during more than 300,000 annual visits. Services are available at 13 primary care centers, 3 teen health centers, via telehealth, and through some very special programs, right in patient homes. As a member of CHA Primary Care, you will be part of a dynamic team that values creativity and innovation. You will help deliver care across the entire spectrum of primary care - with internal medicine, family medicine, pediatrics, geriatrics and women's health services. You will be in a team-based setting, where primary care works hand-in-hand with behavioral health, pharmacy, complex care and multilingual interpreter services. CHA is also a teaching hospital, with several primary care centers hosting CHA's Harvard Internal Medicine residency and Tufts Family Medicine residency.
Job Purpose: The Clinical Practice Assistant position consists of both administrative/clerical functions in addition to the clinical responsibilities of the medical assistant. They are essential members of the ambulatory team by providing the ambulatory site the flexibility of meeting both clinical and administrative needs, while contributing to the smooth operation of the clinic by facilitating patient flow.
Responsibilities include: Actively and efficiently managing the flow of patients through the clinic, Greeting patients, Answering the telephone professionally and taking accurate detailed electronic messages, Scheduling patient appointments electronically (using Epic), Executing insurance verifications, Rooming patients, Assisting providers with medical histories, Documenting in the electronic health record, Checking routine vital signs and point of care testing, Assisting providers with clinical procedures, Booking screening tests as part of the outreach process and booking follow up appointments (e.g., well child visits, vaccine booster visits), Participating in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone, Other duties as required.
Qualifications/Requirements:
Education: High school diploma or equivalent required. Graduation from an accredited medical assistant program or one year of previous experience as a medical assistant in lieu of program completion required.
Certifications: Maintains current American Heart Association or Red Cross Basic Life Support Certification
Linguistic Capabilities: Ability to write and verbally communicate in English. Fluency in a second language is preferred.
Work Experience: Current experience as a Medical Assistant preferred. Experience with administrative duties in a clinical setting preferred
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
_Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA._
_Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality._
_At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People._

Clinical Practice Assistant
**Requisition Number:** 8992
**Location:** CHA Cambridge Hospital
**Work Days:** M-f 8-8 Varied shifts and possible some Saturdays
**Category:** Medical Assistant
**Department:** Primary Care at Cambridge Hospital
**Job Type:** Full time
**Work Shift:** Various Shifts
**Hours/Week:** 40.00
**Union Name:** CH Laborers 380
Cambridge Health Alliance (CHA) is a leader in Primary Care, supporting a highly diverse population across the Boston metro-north region. Today, CHA serves more than 120,000 primary care patients during more than 300,000 annual visits. Services are available at 13 primary care centers, 3 teen health centers, via telehealth, and through some very special programs, right in patient homes. As a member of CHA Primary Care, you will be part of a dynamic team that values creativity and innovation. You will help deliver care across the entire spectrum of primary care - with internal medicine, family medicine, pediatrics, geriatrics and women's health services. You will be in a team-based setting, where primary care works hand-in-hand with behavioral health, pharmacy, complex care and multilingual interpreter services. CHA is also a teaching hospital, with several primary care centers hosting CHA's Harvard Internal Medicine residency and Tufts Family Medicine residency.
Job Purpose: The Clinical Practice Assistant position consists of both administrative/clerical functions in addition to the clinical responsibilities of the medical assistant. Clinical practice assistants are essential members of the ambulatory team. They provide the ambulatory site the flexibility of meeting both clinical and administrative needs, while contributing to the smooth operation of the clinic by facilitating patient flow.
Responsibilities include: Actively and efficiently managing the flow of patients through the clinic, Greeting patients, Answering the telephone professionally and taking accurate detailed electronic messages, Scheduling patient appointments electronically (using Epic), Executing insurance verifications, Rooming patients, Assisting providers with medical histories, Documenting in the electronic health record, Checking routine vital signs and point of care testing, Assisting providers with clinical procedures, Booking screening tests as part of the outreach process and booking follow up appointments (e.g., well child visits, vaccine booster visits), Participating in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone, Other duties as required.
Qualifications/Requirements:
Education: High school diploma or equivalent required. Graduation from an accredited medical assistant program or one year of previous experience as a medical assistant in lieu of program completion required.
Certifications: Maintains current American Heart Association or Red Cross Basic Life Support Certification
Linguistic Capabilities: Ability to write and verbally communicate in English. Fluency in a second language is preferred.
Work Experience: Current experience as a Medical Assistant preferred. Experience with administrative duties in a clinical setting preferred
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
_Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA._
_Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality._
_At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People._

Clinical Practice Assistant
**Requisition Number:** 5837
**Location:** CHA Cambridge Hospital
**Work Days:** M-F, some weekends
**Category:** Medical Assistant
**Department:** Pediatric Office Practice Cambridge
**Job Type:** Full time
**Work Shift:** Various Shifts
**Hours/Week:** 40.00
**Union:** Yes
**Union Name:** CH Laborers 380
Cambridge Health Alliance (CHA) is a leader in Primary Care, supporting a highly diverse population across the Boston metro-north region. Today, CHA serves more than 120,000 primary care patients during more than 300,000 annual visits. Services are available at 13 primary care centers, 3 teen health centers, via telehealth, and through some very special programs, right in patient homes. As a member of CHA Primary Care, you will be part of a dynamic team that values creativity and innovation. You will help deliver care across the entire spectrum of primary care - with internal medicine, family medicine, pediatrics, geriatrics and women's health services. You will be in a team-based setting, where primary care works hand-in-hand with behavioral health, pharmacy, complex care and multilingual interpreter services. CHA is also a teaching hospital, with several primary care centers hosting CHA's Harvard Internal Medicine residency and Tufts Family Medicine residency.
Job Purpose: The Clinical Practice Assistant position consists of both administrative/clerical functions in addition to the clinical responsibilities of the medical assistant. Clinical Practice Assistants are essential members of the ambulatory team. They provide the ambulatory site the flexibility of meeting both clinical and administrative needs, while contributing to the smooth operation of the clinic by facilitating patient flow.
Administrative Responsibilities: 1) Greeting patients courteously. 2) Answering the telephone professionally and taking accurate detailed electronic messages. 3) Scheduling patient appointments electronically (using Epic), according to scheduling guidelines. 4) Execute daily insurance verifications by means of the Passport system. 5) Complete patient appointment registrations efficiently with the result of successful claim submissions. 6) Maintain detailed accurate records of the department's daily co-payments collected and deposited. 7) Obtains consent for treatment and other necessary patient signatures. 8) Perform administrative duties necessary to ensure appropriate billing and reimbursement for services provided. 9) Assist with the processing of prescription refill requests. 10) Scan documents into appropriate medical records. 11) Receive and distribute incoming and outgoing mail and faxes. 12) Assist with processing of referrals and coordinating specialty appointments. 13) Troubleshoot office equipment failures. 14) Generate necessary maintenance request for repairs.
Clinical Responsibilities: 1. Actively and efficiently manage the flow of patients through the clinic: a. Pre-visit chart medical record preparation and information gathering to optimize the visit. b. Participate in team huddles and team meetings. c. Room patients: - Assist providers with medical histories - Appropriate documentation in the electronic health record - Check routine vital signs and point of care testing (based on patient's reason for visit, age and diagnosis - Perform screening questionnaires and pain score, as needed d. Actively communicates with patients to set expectations, e.g., wait times, what to expect during visit. e. Provides clear and timely observations to providers regarding patient issues. f. Manages room cleaning, stocking, set-up, and turnover. 2. Assists providers with clinical procedures. 3. Participate in process improvement initiatives. 4. Participate in staff meetings, MA meetings and continuing education sessions. 5. Assist co-workers in their duties within the limitations of training and scope of practice 6. Update computerized reminders and snapshot. 7. Review and update overdue health maintenance and open orders. 8. Book screening tests as part of the outreach process and occasionally books follow up appointments (e.g., well child visits, vaccine booster visits). 9. Participates in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone. 10. Tracks completion of certain patient tests. 11. Participate in shared medical appointments, including recording history and findings into the electronic health record. 12. Ensuring that instruments and ultrasound are present for start of clinic session. 13. Performing urine pregnancy tests. 14. Setting up sterile instrument trays for procedures. 15. Packaging specimens (paps, GC/CT, products of conception). 15. Cleaning instruments and bringing them up to central processing after session. 16. Other duties as required.
Qualifications/Requirements:
Education: High school diploma or equivalent. Graduation from an accredited medical assistant program or 1 year of experience as a medical assistant.
Certifications: Maintains current American Hearth Association or American Red Cross Basic Life Support Certification
Linguistic Capabilities: Ability to write and verbally communicate in English. Fluency in a second language preferred.
Work Experience: Strong customer service skills. Current experience as a Medical Assistant preferred. Experience with administrative duties in a clinical setting preferred.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
_Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA._
_Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality._
_At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People._

Clinical Practice Assistant
**Requisition Number:** 6974
**Location:** CHA Cambridge Hospital
**Work Days:** M-F, Some evenings
**Category:** Medical Assistant
**Department:** Pediatric Office Practice Cambridge
**Job Type:** Full time
**Work Shift:** Various Shifts
**Hours/Week:** 40.00
**Union:** Yes
**Union Name:** CH Laborers 380
Cambridge Health Alliance (CHA) is a leader in Primary Care, supporting a highly diverse population across the Boston metro-north region. Today, CHA serves more than 120,000 primary care patients during more than 300,000 annual visits. Services are available at 13 primary care centers, 3 teen health centers, via telehealth, and through some very special programs, right in patient homes. As a member of CHA Primary Care, you will be part of a dynamic team that values creativity and innovation. You will help deliver care across the entire spectrum of primary care - with internal medicine, family medicine, pediatrics, geriatrics and women's health services. You will be in a team-based setting, where primary care works hand-in-hand with behavioral health, pharmacy, complex care and multilingual interpreter services. CHA is also a teaching hospital, with several primary care centers hosting CHA's Harvard Internal Medicine residency and Tufts Family Medicine residency.
Job Purpose: The Clinical Practice Assistant position consists of both administrative/clerical functions in addition to the clinical responsibilities of the medical assistant. Clinical Practice Assistants are essential members of the ambulatory team. They provide the ambulatory site the flexibility of meeting both clinical and administrative needs, while contributing to the smooth operation of the clinic by facilitating patient flow.
Responsibilities include: Actively and efficiently managing the flow of patients through the clinic, Greeting patients, Answering the telephone professionally and taking accurate detailed electronic messages, Scheduling patient appointments electronically (using Epic), Executing insurance verifications, Rooming patients, Assisting providers with medical histories, Documenting in the electronic health record, Checking routine vital signs and point of care testing, Assisting providers with clinical procedures, Booking screening tests as part of the outreach process and booking follow up appointments (e.g., well child visits, vaccine booster visits), Participating in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone, Other duties as required.
Qualifications/Requirements:
Education: High school diploma or equivalent required. Graduation from an accredited medical assistant program or one year of previous experience as a medical assistant in lieu of program completion required.
Certifications: Maintains current American Heart Association or Red Cross Basic Life Support Certification
Linguistic Capabilities: Ability to write and verbally communicate in English. Fluency in a second language is preferred.
Work Experience: Current experience as a Medical Assistant preferred. Experience with administrative duties in a clinical setting preferred.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
_Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA._
_Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality._
_At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People._