17 Cloud Computing jobs in Ohio
Cloud Computing Specialist (CCS) SME
Posted 4 days ago
Job Viewed
Job Description
**Primary Duties and Responsibilities**
+ Google Cloud Platform (GCP) Service Management
+ The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge.
+ The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives).
**Other Duties and Responsibilities**
+ Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems.
+ Defines security objectives and system-level performance requirements.
+ Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities.
+ Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses.
+ Maintains the computer and information security incident, damage and threat assessment programs.
+ Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports.
+ Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed.
+ Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected.
+ Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and
+ accreditation of systems.
+ Reviews processes and security protocols and makes recommendations for increased cyber security protection.
**Minimum Qualifications**
+ Bachelor's Degree in Computer Science or a related field.
+ The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include:
+ Architectural Concepts & Design Requirements
+ Cloud Data Security
+ Cloud Platform & Infrastructure Security
+ Cloud Application Security
+ Operations
+ Legal & Compliance Minimum Qualifications:
+ Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience
+ DOD IA experience
+ Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems
**Security Clearance**
+ Active Secret level clearance
+ Sensitivity Level: IT-I Critical Sensitive
**Certifications:**
+ Computing Environment: IAT II or IAT III (Security+ or similar)
+ 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list
+ AWS Certified Security - Specialty
+ AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate
+ Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate
**Other Job Specific Skills**
+ Must be able to communicate effectively and clearly present technical approaches and findings.
+ Exercises a limited degree of latitude in determining technical objectives of assignments.
+ Excellent attention to detail.
+ Must be able to balance multiple tasks simultaneously.
+ Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$80,200 -$142K
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Lead Software Engineer, Cloud Services
Posted 9 days ago
Job Viewed
Job Description
Senior Technical Support Engineer - Cloud Services
Posted today
Job Viewed
Job Description
Key responsibilities include:
- Providing advanced, high-level technical support for cloud services, including troubleshooting complex issues related to compute, storage, networking, and databases.
- Investigating and diagnosing customer-reported problems, identifying root causes, and developing effective and timely solutions.
- Collaborating with engineering and product teams to identify product defects, propose improvements, and contribute to the knowledge base.
- Documenting technical issues, solutions, and workarounds in a clear and concise manner for internal and external use.
- Managing and prioritizing a queue of complex technical support tickets, ensuring adherence to service level agreements (SLAs).
- Mentoring and assisting junior support engineers, sharing knowledge and best practices.
- Participating in on-call rotation to provide 24/7 support coverage as needed.
- Developing and maintaining technical documentation, guides, and FAQs to empower customers and internal teams.
- Analyzing support trends and customer feedback to proactively identify areas for product or service enhancement.
- Acting as a trusted technical advisor to key customers, building strong relationships and ensuring their success with the platform.
Required qualifications include a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. A minimum of 5 years of experience in technical support, system administration, or a related IT role, with a strong focus on cloud computing environments (e.g., AWS, Azure, GCP), is essential. In-depth knowledge of operating systems (Linux/Windows), networking protocols (TCP/IP, DNS, HTTP), and virtualization technologies is mandatory. Experience with scripting languages (e.g., Python, Bash) for automation is highly desirable. Excellent analytical, troubleshooting, and problem-solving skills are critical. Outstanding verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences, are necessary. This role requires a customer-centric mindset and the ability to work effectively under pressure.
Senior Backend Software Engineer - Cloud Services
Posted 3 days ago
Job Viewed
Job Description
Responsibilities include designing and building microservices and APIs using modern backend technologies (e.g., Python, Node.js, Go, Java). You will work with cloud platforms such as AWS, Azure, or GCP, leveraging their services for deployment, scaling, and management. A significant part of the role involves database design and management, including experience with SQL and NoSQL databases. You will implement and maintain CI/CD pipelines, ensuring efficient and automated deployments. Collaborating closely with frontend engineers, product managers, and QA teams to deliver high-quality software solutions is essential. Writing clean, maintainable, and well-tested code, as well as participating in code reviews and mentoring junior engineers, are also key duties. You will contribute to the architectural decisions, focusing on scalability, security, and performance. Experience with containerization technologies like Docker and Kubernetes is highly desirable.
The ideal candidate will possess a Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. A minimum of 5 years of professional experience in backend software development is required. Proven experience designing and building scalable backend systems and APIs is essential. Expertise in at least one modern backend programming language and a strong understanding of cloud computing principles are necessary. Familiarity with distributed systems and asynchronous processing is a plus. Excellent problem-solving skills, a proactive approach, and strong communication abilities are required. As this is a fully remote role, you must be self-motivated, organized, and adept at collaborating with a distributed team using virtual tools. Join our client and contribute to the development of transformative cloud solutions from anywhere.
Senior Technical Support Engineer - Cloud Services
Posted 14 days ago
Job Viewed
Job Description
Responsibilities:
- Provide high-level technical support to customers for cloud services and related products.
- Diagnose and resolve complex technical issues related to cloud infrastructure, applications, and integrations.
- Troubleshoot performance bottlenecks and connectivity problems.
- Guide customers through advanced product configurations and best practices.
- Act as an escalation point for Tier 1 and Tier 2 support teams.
- Document technical solutions, create knowledge base articles, and contribute to internal training materials.
- Collaborate with engineering and product management teams to report and resolve product bugs.
- Manage and prioritize support tickets to ensure timely resolution.
- Communicate effectively with customers, providing clear explanations and updates.
- Contribute to the continuous improvement of support processes and tools.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- 5+ years of experience in technical support, systems administration, or network engineering, with a focus on cloud environments.
- Deep understanding of cloud platforms such as AWS, Azure, or Google Cloud.
- Proficiency in troubleshooting operating systems (Windows Server, Linux).
- Strong knowledge of networking concepts (TCP/IP, DNS, HTTP/S).
- Experience with scripting languages (e.g., Python, Bash) is a plus.
- Familiarity with containerization technologies (Docker, Kubernetes) is beneficial.
- Excellent analytical, problem-solving, and debugging skills.
- Exceptional customer service and communication skills.
- Ability to work independently and manage time effectively in a remote setting.
Senior Technical Support Engineer - Cloud Services
Posted 14 days ago
Job Viewed
Job Description
The Senior Technical Support Engineer will be responsible for providing advanced technical assistance and solutions to enterprise customers experiencing complex issues with our client's cloud platform and associated services. You will act as a primary escalation point, troubleshooting intricate problems related to infrastructure, applications, networking, and security within cloud environments. This involves in-depth analysis of customer environments, logs, and system performance to diagnose root causes and develop effective resolutions.
Key responsibilities include guiding customers through troubleshooting steps, documenting technical issues and resolutions, and contributing to the knowledge base. You will collaborate closely with engineering, product management, and sales teams to advocate for customer needs, identify product defects, and influence product roadmaps. The role requires excellent communication skills to explain technical concepts clearly to both technical and non-technical audiences. You will also be involved in developing proactive support strategies, identifying trends in customer issues, and recommending improvements to product stability and performance.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 5+ years of experience in technical support, system administration, or a similar role, with a focus on cloud technologies (e.g., AWS, Azure, GCP).
- Deep understanding of cloud computing concepts, virtualization, networking protocols (TCP/IP, DNS, HTTP), and operating systems (Linux/Windows).
- Proven experience troubleshooting complex distributed systems and web-based applications.
- Excellent problem-solving, analytical, and diagnostic skills.
- Strong customer service orientation with exceptional communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Experience with scripting languages (e.g., Python, Bash) for automation is a plus.
- Relevant cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator Associate) are highly desirable.
This is an excellent opportunity for a seasoned technical professional to deepen their expertise in cloud technologies and play a vital role in ensuring customer satisfaction and success for a dynamic technology company.
Senior Technical Support Engineer - Cloud Services
Posted 16 days ago
Job Viewed
Job Description
Be The First To Know
About the latest Cloud computing Jobs in Ohio !
Lead Backend Software Engineer - Cloud Services
Posted 23 days ago
Job Viewed
Job Description
Senior Technical Support Specialist - Cloud Services
Posted 23 days ago
Job Viewed
Job Description
The ideal candidate will possess extensive experience in technical support, preferably within a cloud computing environment. You should be proficient in troubleshooting a wide range of technical problems, including server configurations, network connectivity, software installations, and performance optimization. Strong analytical and diagnostic skills are essential, as is the ability to communicate technical information clearly and concisely to both technical and non-technical users. Experience with ticketing systems, remote support tools, and knowledge base management is a must. You will also play a role in documenting technical solutions, contributing to training materials, and escalating issues when necessary, all while maintaining a customer-centric approach.
Key Responsibilities:
- Provide advanced technical support to customers via phone, email, and chat.
- Diagnose, troubleshoot, and resolve complex hardware, software, and network issues related to cloud services.
- Escalate unresolved issues to appropriate internal teams, ensuring timely resolution.
- Document technical solutions, troubleshooting steps, and best practices in the knowledge base.
- Assist in the development of technical documentation and user guides.
- Monitor system performance and identify potential issues proactively.
- Provide guidance and training to junior support staff.
- Contribute to service improvement initiatives based on customer feedback and issue analysis.
- Maintain a high level of customer satisfaction through efficient and effective problem resolution.
- Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- 5+ years of experience in technical support, helpdesk, or system administration, with a focus on cloud environments.
- Strong knowledge of cloud platforms (e.g., AWS, Azure, GCP), virtualization technologies, and networking concepts (TCP/IP, DNS, DHCP).
- Proficiency in troubleshooting operating systems (Windows, Linux).
- Experience with scripting languages (e.g., PowerShell, Bash) is a plus.
- Excellent problem-solving, analytical, and diagnostic skills.
- Exceptional customer service and communication skills, with the ability to explain technical concepts clearly.
- Experience with ITIL best practices is desirable.
- Ability to work independently and manage time effectively in a fully remote setting.
Tier 3 Technical Support Specialist - Cloud Services
Posted today
Job Viewed