92 Collection Manager jobs in the United States

Job Description

Job Description

Description:

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.

Zwicker is presently seeking a Collections Manager to join our team in Hebron, KY. We are seeking a candidate with exemplary leadership, communication, organizational and litigation skillsets to join our team. We seek out candidates whose diverse skills, backgrounds, and experiences enable the Zwicker team to collaboratively innovate and excel in performance.

The ideal candidate will be a dynamic leader, proven to be a successful motivator of people and manager of processes. Demonstrated critical thinking and problem-solving abilities are required. The ideal candidate will be highly motivated, a self-starter, detail oriented, and driven to perform. This individual will be expected to manage to both client and internal policies and work-standards. Collections Managers are responsible for managing, motivating, and training the debt collectors who are assigned to a specific client’s portfolio.

The base salary range for this position is $60,000 - $65,000 per year, plus applicable bonus.

Responsibilities include

• Assigning debt collectors their work schedules and ensure they are followed
• Meeting client and firm work standards
• Maintaining adherence to firm and client compliance policies
• Responsible for the proper training and full knowledge of the portfolio and audit procedures for his/her unit of collectors
• Ensure client criteria is adhered to, this includes but is not limited to litigation, settlements, programs, working accounts, account closing, client recovery goals, remittance periods, and direct payments
• Responsible that the client recovery goal is met, this goal may be set by the client or Sr. management
• Evaluate the collectors on a monthly basis for performance informing Vice President of Collections of any problems
• Tracking of all payments and notifying financial operations upon identifying any posting issues, such as: funds not available, debtor requests hold, return or destroy payments, etc.
• Tracking and activity monitoring of client portfolios for their unit
• Continually motivate collection staff and maintain a positive work environment
• Monitor and forward time off requests to Director for approval, review time records and schedule changes, ensuring coverage in their unit
• Comply with policies and procedures of Zwicker & Associates, P.C.
• Compliance with FDCPA
• Compliance with state consumer protection laws
• Other duties as assigned

Requirements:

• Credit card collections experience
• Minimum three years of experience in call center management, preferred
• Knowledge of the FDCPA and State Consumer protection Laws
• Must be able to perform all collection duties
• Ability to work professionally and courteously with debtors, coworkers and clients
• Effective decision-making skills
• Excellent coaching/mentoring skills
• Excellent interpersonal, oral, and written communication skills with attention to detail
• Knowledge of debt collection laws and regulations
• Ability to work in a fast-paced environment and multi task effectively
• Able to work efficiently on computerized systems

Physical Qualifications

• Be able to lift five pounds or greater
• Be able to sit 90% of the work day at times
• Be able to bend at the waist and be mobile when needed
• Be able to read and comprehend position specific documents and correspondence
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to travel occasionally when needed by the most efficient means of transportation
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off, paid holidays and 401K with match. No phone calls, No agencies, EOE, drug free workplace.

Please review our Applicant Privacy Notice:

-applicant-privacy-notice/

Each posted position will be active for a minimum of five (5) business days during which time all qualified and eligible employees have the ability to apply.

#ZR

Job Description

Job Description

Description:

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.

Zwicker is presently seeking a Collections Manager to join our team in Hebron, KY. We are seeking a candidate with exemplary leadership, communication, organizational and litigation skillsets to join our team. We seek out candidates whose diverse skills, backgrounds, and experiences enable the Zwicker team to collaboratively innovate and excel in performance.

The ideal candidate will be a dynamic leader, proven to be a successful motivator of people and manager of processes. Demonstrated critical thinking and problem-solving abilities are required. The ideal candidate will be highly motivated, a self-starter, detail oriented, and driven to perform. This individual will be expected to manage to both client and internal policies and work-standards. Collections Managers are responsible for managing, motivating, and training the debt collectors who are assigned to a specific client’s portfolio.

The base salary range for this position is $60,000 - $65,000 per year, plus applicable bonus.

Responsibilities include

• Assigning debt collectors their work schedules and ensure they are followed
• Meeting client and firm work standards
• Maintaining adherence to firm and client compliance policies
• Responsible for the proper training and full knowledge of the portfolio and audit procedures for his/her unit of collectors
• Ensure client criteria is adhered to, this includes but is not limited to litigation, settlements, programs, working accounts, account closing, client recovery goals, remittance periods, and direct payments
• Responsible that the client recovery goal is met, this goal may be set by the client or Sr. management
• Evaluate the collectors on a monthly basis for performance informing Vice President of Collections of any problems
• Tracking of all payments and notifying financial operations upon identifying any posting issues, such as: funds not available, debtor requests hold, return or destroy payments, etc.
• Tracking and activity monitoring of client portfolios for their unit
• Continually motivate collection staff and maintain a positive work environment
• Monitor and forward time off requests to Director for approval, review time records and schedule changes, ensuring coverage in their unit
• Comply with policies and procedures of Zwicker & Associates, P.C.
• Compliance with FDCPA
• Compliance with state consumer protection laws
• Other duties as assigned

Requirements:

• Credit card collections experience
• Minimum three years of experience in call center management, preferred
• Knowledge of the FDCPA and State Consumer protection Laws
• Must be able to perform all collection duties
• Ability to work professionally and courteously with debtors, coworkers and clients
• Effective decision-making skills
• Excellent coaching/mentoring skills
• Excellent interpersonal, oral, and written communication skills with attention to detail
• Knowledge of debt collection laws and regulations
• Ability to work in a fast-paced environment and multi task effectively
• Able to work efficiently on computerized systems

Physical Qualifications

• Be able to lift five pounds or greater
• Be able to sit 90% of the work day at times
• Be able to bend at the waist and be mobile when needed
• Be able to read and comprehend position specific documents and correspondence
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to travel occasionally when needed by the most efficient means of transportation
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off, paid holidays and 401K with match. No phone calls, No agencies, EOE, drug free workplace.

Please review our Applicant Privacy Notice:

-applicant-privacy-notice/

Each posted position will be active for a minimum of five (5) business days during which time all qualified and eligible employees have the ability to apply.

#ZR

Intelligence Collection Manager
Location: Tampa, Florida
Pay Range: $ - $ annually
Clearance Required: Top Secret (SCI preferred)
Currently seeking an Intelligence Collection Manager to join our team of qualified, diverse individuals. This position requires TS clearance and SCI eligibility. The qualified applicant will serve as the Intelligence Collection Manager (ICM) supporting the J39 Information Operations Directorate by identifying, validating, and coordinating collection requirements that directly enable IO planning and execution. Ensure ISR and other collection platforms are optimized to support non-kinetic targeting, influence operations, and monitoring of adversary activity within the information environment. Act as a critical liaison between the intelligence and IO communities to synchronize collection priorities with campaign objectives, operational assessments, and IRC effects.
RESPONSIBILITIES:
+ Identify and validate intelligence collection requirements in support of IO planning and execution.
+ Coordinate with intelligence and operational stakeholders to ensure ISR and other collection platforms meet IO objectives.
+ Align collection activities to support non-kinetic targeting, influence operations, and monitoring of adversary activity within the information environment.
+ Bridge communication and coordination between intelligence and IO communities to integrate priorities and objectives.
+ Synchronize collection requirements with campaign goals, operational assessments, and IRC effects.
+ Provide recommendations for optimizing ISR resource allocation to support IO mission needs.
+ Support the development and refinement of Annex B (Intelligence) and Annex K (IO) inputs to operational plans.
+ Monitor and assess collection effectiveness to inform adjustments to targeting and assessment processes.
REQUIREMENTS AND QUALIFICATIONS:
+ Degree in Intelligence Studies, International Affairs, or a related field.
+ Experience in intelligence collection management or ISR planning, including direct support to joint, interagency, or CCMD operations.
+ Strong working knowledge of intelligence disciplines, including HUMINT, SIGINT, GEOINT, and OSINT, as well as ISR platforms.
+ Experience using DoD and IC collection systems such as COLISEUM, PRISM, HOTR, or MIDB.
+ Familiarity with joint planning processes (JOPP, MDMP) and integration of Annex B (Intelligence) and Annex K (IO).
+ Experience supporting a J39 or J2 staff at a Combatant Command, Joint Task Force, or Service Component.
+ Understanding of IRCs (MISO, MILDEC, OPSEC, Cyber) and their intelligence support requirements.
+ Familiarity with intelligence requirements related to adversary decision-making processes, influence operations, or disinformation campaigns.
+ Experience developing or validating ISR collection in support of non-kinetic targeting or IO assessments.
+ Graduate of a service or joint collection management course (e.g., DIA Collection Management Course, Army MI Officer Collection Manager Course, Air Force 14N ISR Operations Course, or equivalent)
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M2
#LI-AP1
#DI-AP1
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

**Overview**
***This position is contingent upon award of contract***
SOS International LLC (SOSi) is seeking an Collection Manager (ISR) to support our customer in McDill AFB, Florida.
**Essential Job Duties**
+ Translate received requirements into discipline-specific language IAW SOPs and Combat Support
+ Agency (CSA) guidance, including maintaining associated issue trackers, internal requirements trackers, and collection requirement programs of record.
+ Research, manage, and align IC collection requests to USCENTCOM Theater/IC priorities and guidance.
+ Balance time sensitive requests with standing collection requirements to ensure appropriate deployment of ISR assets, including managing the daily/weekly Joint Intelligence Prioritized Collection List/Component Intelligence Collection List database as required.
+ Monitor and provide routine updates to requestors on the status of USCENTCOM collection requirements. Specifically, contractor personnel shall monitor and routinely provide updates to requestors on the status of collection requirements (e.g. where the requirements were submitted for tasking, the expected collection schedule, etc.) and adjust requirements to ensure optimal deployment of limited assets.
+ Review existing collection requirements including development of ISR utilization and contributions summaries, management of issues and requirements, and tracking databases/assessments.
**Minimum Requirements**
+ Active In-Scope TS/SCI Clearance.
**Preferred Qualifications**
+ Minimum 12 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years.
+ Master's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education; or have Bachelor's degree related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education and an additional 5 years of related senior experience, for a total of 17 years, as a substitute to the Master's degree.
**Work Environment**
+ Working conditions are normal for an office environment.
**Working at SOSi**
All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

Amentum is seeking a **Mid** **Collection Manager (HUMINT)** to support our USSPACECOM program in Colorado Springs, CO.
**Duties:**
+ Applies Collection Requirements Management (CRM) and Collection Operations Management (COM) principles to facilitate satisfaction of CDRUSSPACECOM Priority Intelligence Requirements (PIRs) as well as current intelligence needs associated with deliberate / crisis action planning and military operations.
+ Collaborates across USSPACECOM staff, components, supported/supporting CCMDs, and the Intelligence Community (IC) to optimize Tasking, Collection, Processing, Exploitation, and Dissemination (TCPED) processes in support of USSPACECOM needs.
+ Evaluates the efficiency and effectiveness of multi-INT collection efforts to generate timely, accurate information satisfying USSPACECOM requirements. Uses statistical, algorithmic, mining, and visualization techniques to find, interpret and present ISR data from myriad sources.
+ Teams with other requirements team members to create Measures of Effectiveness (MOEs) and Measures of Performance (MOPs) to determine the effectiveness of existing collection plans/strategies. Identifies collection gaps, determines related opportunities/options, and produces recommended solutions to improve collection activities supporting USSPACECOM.
+ Assess models of future intelligence collection scenarios to optimize implementation activities that meet anticipated needs.
+ Desired education and training to include an in-residence DoD / IC collection management course and at least four years of experience relevant to space / counterspace-related intelligence requirements/collection management.
**Requirements:**
+ Must possess a Top Secret security clearance with SCI eligibility and the ability to obtain a polygraph.
+ Bachelors degree or equivalent work experience and at least eight (8) years of relevant experience.
+ Thorough understanding of DoD and Service HUMINT collection techniques, capabilities, and applications.
+ Completion of a DoD / IC collection management course and at least four years of experience relevant to space / counterspace-related intelligence requirements/collection management.
**Compensation & Benefits:**
$115,000 - $125,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data.)
This position includes a competitive benefits package. For more detailed information on our Benefits and what it is like to work for Amentum: please visit our careers site: is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

**Req ID:** RQ
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph
**Public Trust/Other Required:** None
**Job Family:** Intelligence Operations and Analysis
**Skills:**
Imagery Intelligence (IMINT),Intelligence Collection,Intelligence Operations,Open Source Intelligence,Signals Intelligence (SIGINT)
**Experience:**
8 + years of related experience
**US Citizenship Required:**
Yes
**Job Description:**
Collection Manager (ISR), Sr
Our work depends on a Senior-level Collection Manager (ISR), to serve in support of defense analytical requirements for a Combatant Command (CCMD), Joint Intelligence Operations Center (JIOC).
**HOW A SENIOR-LEVEL COLLECTION MANAGER (ISR) WILL MAKE AN IMPACT**
+ Engage with analysts to determine intelligence needs and develop collection strategies.
+ Convert intelligence needs into collection requirements to satisfy USCENTCOM requirements.
+ Establish priorities and tasking, coordinate with collection sources, and monitor results.
+ Support the solicitation, coordination, research, de-confliction, creation, registration, prioritization, validation and evaluation of multi-INT collection requirements.
+ Balance time-sensitive requests with standing collection requirements.
+ Develop products assessing current and future collection operations and postures.
+ Provide input to policy, procedures, and doctrine relating to collection operations.
+ Identify/document technical and functional ISR system needs.
+ Provide technical guidance in translating ISR and collection management software or website application requirements into technical systems specifications.
+ Support ISR/Collection Management related systems, tools, and processes.
+ Provide expertise to enable interoperable intelligence systems and information flow.
+ Adhere to strict security protocols to safeguard classified information and ensure information security.
**WHAT YOU'LL NEED TO SUCCEED:**
+ Security Clearance Level: TS / SCI, with polygraph eligibility.
+ US Citizenship Required
+ **Desired Education and Experience:** Master's degree with 8 yrs related experience or Bachelor's degree with a total of 12 yrs experience as a substitute to the Master's degree. At least a portion of your experience must be in the last 2 yrs.
+ **Required:** Will complete the CENTCOM Collection Managers Course and DIA CCMP-F certification exam within one year.
+ **Preferred:** Strong understanding of intelligence collection methodologies, force management concepts, and USCENTCOM operations.
GDIT IS YOUR PLACE:
● Full-flex work week to own your priorities at work and at home
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays
The likely salary range for this position is $82,283 - $111,323. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at Opportunity Employer / Individuals with Disabilities / Protected Veterans

**Description**
**At Leidos,** innovation is at the heart of everything we do. Powered by a team as diverse as it is talented, we're driven by a shared passion for delivering bold solutions that fuel our customers' success. We believe in empowering our people, giving back to our communities, and leading with sustainability. Every action we take is grounded in integrity and a steadfast commitment to doing what's right-for our customers, our teams, and the world around us. Our Mission, Vision, and Values aren't just words-they're the compass guiding our journey toward a brighter future.
If this sounds like the kind of environment where you can thrive, keep reading!
**The National Security Sector** technology-enabled services and mission software capabilities for defense and intel customers in the areas of cyber, logistics, security operations, and decision analytics.
**Are you ready for your next career challenge?**
The National Security Sector at Leidos currently has an opening for a Collection Operations Manager to work in Honolulu, HI. This is an exciting opportunity to use your experience helping the INDOPACOM J2 JIOC mission. The primary location for this effort is at Joint Base Pearl Harbor-Hickam (JBPHH), Hawaii.
**Join a team committed to a Mission!**
**Collection Operations Manager Responsibilities:**
+ Manage theater exploitation activities, including DOMEX, Biometrics, Identity Operations, Sensitive Site Exploitation (SSE), Foreign Materiel Acquisition (FMA), and Collected Exploitable Material (CEM).
+ Coordinate exploitation activities among USINDOPACOM Service components, Military Services, SOF, and U.S. Intelligence Community partners in the Indo-Pacific Theater.
+ Ensure J2X and senior J2 leaders are informed of ongoing and planned exploitation operations and drafting/submitting military orders to enable these operations.
+ Participate in Joint Staff and USD (I&S) Unified Exploitation working groups and workshops and coordinating with DoD and national exploitation stakeholders.
+ Assist in the development and implementation of a Theater Exploitation Strategy, including architecture, CEM flow design, and standard operating procedures.
+ Support crisis and contingency planning for exploitation, including drafting APEX planning documents and participating in OPLAN workshops and Intelligence Planning Team sessions.
+ Provide exploitation support during USINDOPACOM command exercise planning, scripting, and execution.
**Clearance Required:**
+ Current TS/SCI Clearance.
**Required Experience, Skills, and Education:**
+ Bachelor's degree and 6+ years of relevant experience (additional experience, education and training may be considered in lieu of degree).
+ Experience in exploitation operations such as DOMEX, biometrics, identity operations, or sensitive site exploitation.
+ Familiarity with military and intelligence community coordination processes.
+ Ability to draft operational documents and communicate effectively with senior leaders and stakeholders.
+ Experience participating in working groups, workshops, or interagency coordination efforts.
+ Strong organizational and planning skills, especially in support of crisis and contingency operations.
**Preferred Experience, Skills, and Education:**
+ Advanced degree in Intelligence Studies, National Security, or a related field.
+ Prior experience supporting USINDOPACOM, Joint Staff, or other Combatant Command exploitation activities.
+ Familiarity with Adaptive Planning and Execution (APEX) processes and OPLAN development.
+ Demonstrated ability to develop and implement theater-level exploitation strategies and standard operating procedures.
EIO2024
Come break things (in a good way). Then build them smarter.
We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done."
**Original Posting:**
August 19, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $72,150.00 - $130,425.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

Job Description

Job Description

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

Position Summary:

Oversees and coordinates the activities of a team responsible for pursuing and collecting overdue payments on automobile loan accounts. This role involves managing staff who engage directly with customers to address and resolve delinquent accounts, ensuring that payments are brought up to date efficiently and professionally.

Essential Duties and Responsibilities:

• Oversees and directs the activities of collection teams, including the implementation of auto dialer strategies to enhance collection efforts.
• Defines work processes, schedules tasks, and optimizes workflow to increase efficiency.
• Assesses accounts flagged for potential repossession and legal action, ensuring compliance with regulatory requirements.
• Provides guidance and support to team members on complex collection cases and suggests effective collection strategies.
• Delivers clear written and verbal instructions to staff.
• Inspects work outputs for precision, tidiness, and adherence to company policies and standards.
• Fosters team cohesion, addresses conflicts, and mediates disputes to maintain a harmonious workplace.
• Evaluates performance reports of subordinates and offers constructive feedback to foster professional growth.
• Ensures adherence to the Collection Standards of Conduct policy and promotes compliance within the team.
• Adheres to all organizational policies and procedures, ensuring a standardized approach across all operations.
• Handles sensitive consumer information, such as Social Security numbers and dates of birth, in accordance with privacy regulations and company guidelines.
• All other duties assigned.

Qualifications and Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience
  • • Minimum 1 year supervisory experience
    • Minimum 3 years Collections Experience
• Education – requirements and/or certifications
  • • High school diploma/GED

Must have reliable transportation and live within a commutable distance to: Atlanta, GA

Qualifications Preferred:

• Knowledge of and Compliant with the Fair Debt Collection Practices Act, local, state and federal collection laws. Skip tracing experience.

Physical Requirements:

Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lifting, and/or moving up to 10 ls. Reasonable accommodation will be reviewed upon request.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

#li-hybrid

**Amentum is a leading global provider of technical and engineering services to government and commercial customers. We are dedicated to delivering innovative solutions to complex challenges in the defense, intelligence, and civilian markets. With 50,000 employees worldwide, we leverage our extensive experience, cutting-edge technology, and proven processes to provide exceptional value to our customers. Amentum is currently seeking a Jr Level ISR CRM to join our award-winning team.**
**Your Impact:** This position with Amentum supports the United States Central Command J23 Intelligence, Surveillance, and Reconnaissance (ISR) branch through the development and approval of collection requirements throughout the USCENTCOM AOR.Collection Managers (CM) support a critical function within the ISR cycle by ensuring component requirements are prioritized and actioned, reducing intelligence gaps and driving allocation decisions.We value candidates that demonstrate an ability to fuse doctrinal practices with emerging technological advancements.To be successful in this role, you'll be able to take intelligence needs and coordinate with components to create clearly articulated collection requirements.
**Responsibilities:** The employee shall engage with analysts, determine intelligence needs, identifying and developing possible collection postures and strategies, and convert these intelligence needs into collection requirements to satisfy USCENTCOM intelligence requirements. This also includes establishing priorities, tasking or coordinating with appropriate collection sources or agencies, monitoring results, and re-tasking, as required. The employee shall support solicitation, coordination, research, de-confliction, creation/ registration, prioritization, and validation of multiple intelligence (GEOINT, MASINT, SIGINT, HUMINT) discipline collection requirements management (CRM) per standing policy. This will include associated issue trackers and requirements tracker (internal), and collection requirement programs of record. The employee shall translate received requirements into discipline-specific language in accordance with SOPs and Combat Support Agency (CSA) guidance. This will include associated issue trackers and requirements tracker (internal), and collection requirement programs of record. The employee shall research and manage USCENTCOM Theater priorities or Intelligence Community (IC) priorities and guidance to align USCENTCOM collection requests with priorities, and balances time sensitive requests with standing collection requirements to ensure appropriate deployment of ISR assets. This will include managing the daily/weekly Joint Intelligence Prioritized Collection List/Component Intelligence Collection List database as required. The employee shall monitor and routinely provide updates to requestors on the status of USCENTCOM collection requirements. Specifically, the contractor personnel shall monitor and routinely provide updates to requestors on the status of collection requirements (e.g., where the requirements were submitted for tasking, the expected collection schedule, etc.) and adjusts requirements to ensure optimal deployment of limited assets. Reviews existing collection requirements and contacts originator on requirements status, disposition and expiration (e.g., contacting requestors to determine continued relevance, directing resubmission or cancelation). This will include development of ISR utilization and contributions summaries and management of issue and requirements tracking databases.
**Requirements:**
- Active TS/SCI clearance with eligibility to obtain a polygraph.
- 2 or more years of experience in Intelligence Analysis.
- Knowledge of a full range of ISR and Collection Management related concepts, principles, and practices and skills in applying this knowledge to challenging, multi-agency work assignments.
- Knowledge of and skill in applying analytical and evaluative techniques for developing new or modified work methods, innovative approaches, alternatives uses of new or available data sources or procedures, and to identify, evaluate, and recommend solutions to issues and/or problems.
- Bachelors Degree or specialized training.
- Experience in ODNI.
**Preferred:**
- Hard working professional with the ability to multi-task and prioritize tasks in a timely and efficient manner.
- Strong verbal and written communication skills, with an enthusiasm for in working in a highly-collaborative setting - sharing best practices, lessons learned, and assisting where gaps exist.
- Strong briefing skills.
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