5,407 Collection Specialist jobs in the United States

Job Description

Our Collections team works with our consumers to promote great service and encourage them to bring their accounts current through inbound and outbound calls. Collections is a great place to start or grow your career and here are just a few of the reasons why:

• Paid Time Off, Holiday pay, and benefits after a 90 day probationary period.
• Training on your first day and beyond! We offer extensive on-the-job training for every employee.
• A listening culture that gives every team member a voice. Our leadership team has an open door policy and you have the opportunity to share your ideas and feedback.

About this Position:

• This position is full time in office, Monday-Friday, 40 hours weekly.
• Consistently, efficiently, and lawfully contact consumers who are behind on accounts
• Professionally and respectfully persuade consumers to pay in an effort to bring and keep their account current
• Ensure the information we depend on to contact and collect from these consumers is accurately maintained
• Deliver a consistent and professional level of service at all times.
• Achieve set revenue targets and call quality objectives.
• Advise and influence clients’ customers on the payment options for debt recovery.
• Handle each call promptly and in the correct manner, updating records accordingly.
• Input customer related data accurately and efficiently.
• Take responsibility for resolving disputes, ensuring that caller concerns are answered correctly and all parties are notified.
• Decide on the correct action when negotiating payments.
• Complete any administrative tasks as required for the efficient running of the call center.
• Support additional consumer service requests

Outcomes & Activities:

• Handle Phone Calls: You will spend a vast majority of your time signed on to our dialer to handle consumer phone calls
• Collect Money: You will use our call model to handle each call in a manner that persuades consumers to pay
• Provide Support: You will support consumer requests, including processing one-time and recurring phone payments
• Update Contact Information: While speaking with consumers you will work to identify additional contact information
• Receive and Act Upon Feedback: You will need to be open to ongoing feedback aimed at improving performance

Knowledge & Skills:

• Assertive, personable and persuasive with our consumers
• Comfortable negotiating, discussing sensitive financial issues, and selling solutions to consumers
• Remain positive, professional, determined, calm and focused when faced with challenging situations
• Overcome objections to pay and develop creative solutions to help bring consumers current
• Quick thinker, with an ability to understand and interpret information promptly and effectively
• Self-driven, motivated to help, and able to perform with minimal supervision in a team environment
• Receptive to ongoing feedback aimed at improving the performance of you and your team
• Ability to speak clearly, professionally and articulately on the telephone
• Ability to talk and type at the same time (talking with consumers while documenting relevant notes)
• Comfortable with repetitive tasks, sit and talk on the phone with a headset for the vast majority of the day
• Ability to document account notes clearly and efficiently
• Ability to work independently and in a team environment

Requirements:

• High School Diploma

Preferred:

• Previous customer service and/or collection experience in a call center environment
• Experience in the finance or automotive industry
• Experience in any position where you had to demonstrate excellent persuasive skills

Our Company Values:

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations:

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Advice !

We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

Job Description

Job Summary:

The Collector will identify delinquent accounts, locate and notify customers of delinquent status, initiate appropriate action to recover balances, and maintain all related records.  

• Mediate the resolution of delinquent accounts Via Phone, Email and SMS text messages.
• Works account steps to ensure all efforts are exhausted prior to closing to the client.
• Initiates collection actions by notifying account holders and cosigners of delinquent status.
• Creates payment plans to resolve a customer’s account.  
• Identifies accounts requiring additional personal contact for Skip efforts.
• Tracks bad payments of settlements. 
• Reviews Correspondence, Media, and Skip tools for ways to resolve accounts.
• Performs other related duties as required.

• Excellent verbal and written communication skills.
• Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities.
• Excellent organizational skills with great attention to detail.
• Ability to keep account information confidential.
• Ability to exercise integrity and discretion.
• Ability to remain professional in tense situations. 
• Proficient in Microsoft Office Suite or related software. 

• Must have previous experience in commercial collections .

• Prolonged periods sitting at a desk and working on a computer.

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We are seeking a detail-oriented and analytical Data Collection Specialist to join our team at Medalogix LLC. The ideal candidate will be responsible for collecting, analyzing, and interpreting data to support our company's mission and goals. If you are passionate about data and have a keen eye for accuracy, we want to hear from you!

• Collect and organize data from various sources
• Analyze data to identify trends and patterns
• Ensure data accuracy and integrity
• Collaborate with team members to improve data collection processes
• Generate reports and presentations based on data findings

• Bachelor's degree in a related field (e.g. Data Science, Statistics)
• Proven experience in data collection and analysis
• Proficiency in data management tools and software
• Strong attention to detail and problem-solving skills
• Excellent communication and teamwork abilities

• Data collection and analysis
• Data management tools (e.g. Excel, SQL)
• Statistical analysis
• Problem-solving
• Communication

If you are ready to take on a challenging and rewarding role as a Data Collection Specialist, apply now!

We are looking for temporary, remote, part-time work. The hours are flexible and no previous experience is needed. Participants will
have the option to choose particular studies based on their ability to participate either online, in person or over the telephone.

Participants are needed on a wide range of topics such as:
• Health Issues (Research for cures and new medications to treat ailments)
• Consumer Products (Your experience with consumer products)
• Shopping (Shopping experiences)
• Internet Usage (How you use the internet)
• Vehicles (recreational vehicles and automobiles)
• Employment (Various types of jobs or career fields)
• Food & Beverages (the consumption of various foods and beverages)
• Entertainment (About TV, movies or video games)
• Social Media (the use of different social media platforms)
• Financial (Banking and investing)
• Retirement (Planning what, when and how)
• Gender (studies based on your gender)
• Housing (Renters or Homeowners)

Compensation:
• Up to $250+ (Per 1hr. Focus Group Study Session)
• Up to $3000+ (Multi-Session Studies)

Benefits:
• Flexibility to take part in discussions online or in-person.
• No commute needed if you choose to work from home.
• No minimum hours. You can do this part-time or full-time
• Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.

You get to review and use new products or services before they are launched to the public.

Qualifications:
• Speak and/or read English
• Must be 18yrs old or older
• Must have either a phone, computer or tablet with internet connection

A Data Collector gathers, inputs, verifies, and organizes information from various sources using appropriate methods and tools, then ensures its accuracy and completeness for analysis or to create reports. Job duties include data entry, site visits, research, and utilizing computer software and statistical methods, often requiring strong attention to detail, computer skills, and the ability to work independently.

A Data Collector gathers, inputs, verifies, and organizes information from various sources using appropriate methods and tools, then ensures its accuracy and completeness for analysis or to create reports. Job duties include data entry, site visits, research, and utilizing computer software and statistical methods, often requiring strong attention to detail, computer skills, and the ability to work independently.

Key Responsibilities

• Data Acquisition :

  .

  Collect data from diverse sources, such as field research, surveys, focus groups, internal documents, or databases, using specified tools and protocols.

• Data Input and Verification :

  .

  Accurately record data into databases or other designated systems and verify the accuracy and completeness of the information gathered.

• Data Cleaning & Organization:

  Processing and organizing collected data to ensure its accuracy, completeness, and proper formatting.

Key Responsibilities:

• Collect data from multiple sources, including surveys, field research, customer interactions, and internal systems
• Ensure data accuracy, completeness, and consistency through regular validation and quality checks
• Enter, update, and maintain records in databases, spreadsheets, or CRM systems
• Assist in designing and distributing data collection tools such as forms, questionnaires, or digital platforms
• Collaborate with teams to identify data needs and ensure timely collection for projects and reports
• Prepare and submit data reports, summaries, and visualizations for management review
• Handle confidential information with discretion and in compliance with company policies
• Support process improvements in data collection methods to increase efficiency and accuracy
• Troubleshoot data-related issues and escalate concerns when necessary

Qualifications & Skills:

• High school diploma or equivalent; Associate’s or Bachelor’s degree in Business, Data Management, or related field preferred
• Experience in data entry, data collection, or administrative support
• Strong attention to detail and organizational skills
• Proficiency with Microsoft Office Suite (Excel, Word) and data management tools
• Familiarity with CRM or database systems is a plus
• Strong written and verbal communication skills
• Ability to work independently and manage multiple priorities
• Analytical mindset with basic data interpretation skills

We are looking for an enthusiastic PRN Laboratory Collection Specialist to join our Field Operations team in Gary IN/Portage IN . The selected candidate will be working in a pain management center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid(saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must.

The schedule for this position will be PRN, or as needed (M-F 8-5 ) . The pay range for this role will be $19-21/hr, depending on experience.

We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities.

Essential Functions:

• Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory
• Maintain organization in the collection of all specimens
• Assemble samples for shipping
• File requisitions, chain of custody forms, and associated paperwork
• Collect and scan insurance, as applicable

• HS diploma or GED is required
• Experience in a medical office or treatment clinic is preferred but not required

• Ability to read names, test codes, follow basic instructions
• Must have basic computer skills
• Strong attention to detail
• Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills
• Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment

• Contact with biological specimens
• Requires protective devices
• May be required to lift up to 25lbs
• Must be able to stand for long periods of time
• Must be able to perform observed collections if required
• Must be able to work in fast-paced environments efficiently

• Day shift