59,455 Collections Representative jobs in the United States

_This position is Remote in MST or CST Time Zones, OR in one (1) of the following states: WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL. You will have the flexibility to work remotely* as you take on some tough challenges._
**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
This function is responsible for accurate and timely follow - up of accounts receivables including researching, analyzing, and resolving unpaid specialty pharmacy medical claims. Positions in this function contact payers to determine reason for non - payment and take appropriate action to recover amounts due. Responsible for developing, implementing, maintaining, and managing organization policies on collection practices.
This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:30 am - 4:00 pm CST (flexible). It may be necessary, given the business need, to work occasional overtime.
We offer the first two (2) weeks of paid on-the-job training. The hours of training will be 6:30 am - 3:00 pm CST from Monday - Friday.
**Primary Responsibilities:**
+ Review open AR and prioritize medical claim activities
+ Develop relationships with payers to obtain claim requirements and resolve root causes
+ Assure that timely and accurate follow up activity is performed on all claims that are not paid within 45 days of submission
+ Responsible for review and documenting of key accounts
+ Identify issues / trends and escalate to Supervisor / Manager when assistance is needed
+ Provide exceptional Customer service to internal and external customers
+ Develop relationships with other departments to provide feedback about root cause issues
+ Adhere to Regulatory / Payer Guidelines and policies & procedures
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent work experience
+ Must be 18 years of age OR older
+ 1+ years of experience with medical claim billing or collections OR pharmacy claim billing or collections OR less than 1 year of experience with valid medical billing / coding certificate
+ 1+ years of experience with working in Microsoft Office suite, specifically Microsoft Word (create, copy, edit, send, and save documents), Microsoft Excel (create, copy, edit, send, and save spreadsheets), and Microsoft Outlook (create, copy, edit, send, and save emails)
+ Ability to train for the first two (2) weeks during the hours of 6:30 am - 3:00 pm CST from Monday - Friday
+ Ability to work any of our 8-hour shift shift schedules during our normal business hours of 6:30 am - 3:00 pm CST (flexible) from Monday - Friday. It may be necessary, given the business need, to work occasional overtime.
**Preferred Qualifications:**
+ Specialty Pharmacy experience
+ Knowledge of NDC, ICD - 10, and HIPAA
+ Intermediate skill level in Microsoft Excel (using filters, sorting, conditional formatting, basic formulas)
**Telecommuting Requirements:**
+ Reside within the Mountain or Central Time Zones, OR in one (1) of the following states: WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED

_This position is Remote in MST or CST Time Zones, OR in one (1) of the following states: WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL. You will have the flexibility to work remotely* as you take on some tough challenges._
**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
This function is responsible for accurate and timely follow - up of accounts receivables including researching, analyzing, and resolving unpaid specialty pharmacy medical claims. Positions in this function contact payers to determine reason for non - payment and take appropriate action to recover amounts due. Responsible for developing, implementing, maintaining, and managing organization policies on collection practices.
This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:30 am - 4:00 pm CST (flexible). It may be necessary, given the business need, to work occasional overtime.
We offer the first two (2) weeks of paid on-the-job training. The hours of training will be 6:30 am - 3:00 pm CST from Monday - Friday.
**Primary Responsibilities:**
+ Review open AR and prioritize medical claim activities
+ Develop relationships with payers to obtain claim requirements and resolve root causes
+ Assure that timely and accurate follow up activity is performed on all claims that are not paid within 45 days of submission
+ Responsible for review and documenting of key accounts
+ Identify issues / trends and escalate to Supervisor / Manager when assistance is needed
+ Provide exceptional Customer service to internal and external customers
+ Develop relationships with other departments to provide feedback about root cause issues
+ Adhere to Regulatory / Payer Guidelines and policies & procedures
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent work experience
+ Must be 18 years of age OR older
+ 1+ years of experience with medical claim billing or collections OR pharmacy claim billing or collections OR less than 1 year of experience with valid medical billing / coding certificate
+ 1+ years of experience with working in Microsoft Office suite, specifically Microsoft Word (create, copy, edit, send, and save documents), Microsoft Excel (create, copy, edit, send, and save spreadsheets), and Microsoft Outlook (create, copy, edit, send, and save emails)
+ Ability to train for the first two (2) weeks during the hours of 6:30 am - 3:00 pm CST from Monday - Friday
+ Ability to work any of our 8-hour shift shift schedules during our normal business hours of 6:30 am - 3:00 pm CST (flexible) from Monday - Friday. It may be necessary, given the business need, to work occasional overtime.
**Preferred Qualifications:**
+ Specialty Pharmacy experience
+ Knowledge of NDC, ICD - 10, and HIPAA
+ Intermediate skill level in Microsoft Excel (using filters, sorting, conditional formatting, basic formulas)
**Telecommuting Requirements:**
+ Reside within the Mountain or Central Time Zones, OR in one (1) of the following states: WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED

**Overview**
We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts.
**Responsibilities**
+ Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
+ Process credit card payments including posting to accounts and logging activity
+ Provide a high level of customer account management by properly maintaining account information and data
+ Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
+ Resolve all dispute cases to a mutual satisfactory end between the customer and company
+ Analyze accounts receivable information to determine priority and produce aging reports
**Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
+ Medical, dental, and vision (eligibility after just 30 days of employment)
+ Paid time off that increases with tenure
+ A 401(k) with company match and immediate vesting
+ A new employee training program and many opportunities for continued learning and career development
+ Disability and life insurance
+ Employee recognition program
+ Generous tuition assistance program
+ Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: .
**Qualifications**
+ High School diploma, GED or equivalent training and experience
+ A minimum of 1 - 2 years of collections experience preferred
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit .
_It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_
**Applications will be accepted until the position is filled.**
**As part of our pre-employment hiring process, background checks and drug screens are performed.**
**For more information about our hiring process, please visit:** ** Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance._
_In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:_ ( )
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**Job Location** _US-FL-Live Oak_
**Posted Date** _2 days ago_ _(10/7/2025 3:52 PM)_
**_Job ID_** _ _
**_Category_** _Operations Administrative_
**_Position Type_** _Full-time Regular_

_This position is Remote in MST or CST Time Zones, OR in one (1) of the following states: WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL. You will have the flexibility to work remotely* as you take on some tough challenges._
**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
This function is responsible for accurate and timely follow - up of accounts receivables including researching, analyzing, and resolving unpaid specialty pharmacy medical claims. Positions in this function contact payers to determine reason for non - payment and take appropriate action to recover amounts due. Responsible for developing, implementing, maintaining, and managing organization policies on collection practices.
This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:30 am - 4:00 pm CST (flexible). It may be necessary, given the business need, to work occasional overtime.
We offer the first two (2) weeks of paid on-the-job training. The hours of training will be 6:30 am - 3:00 pm CST from Monday - Friday.
**Primary Responsibilities:**
+ Review open AR and prioritize medical claim activities
+ Develop relationships with payers to obtain claim requirements and resolve root causes
+ Assure that timely and accurate follow up activity is performed on all claims that are not paid within 45 days of submission
+ Responsible for review and documenting of key accounts
+ Identify issues / trends and escalate to Supervisor / Manager when assistance is needed
+ Provide exceptional Customer service to internal and external customers
+ Develop relationships with other departments to provide feedback about root cause issues
+ Adhere to Regulatory / Payer Guidelines and policies & procedures
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent work experience
+ Must be 18 years of age OR older
+ 1+ years of experience with medical claim billing or collections OR pharmacy claim billing or collections OR less than 1 year of experience with valid medical billing / coding certificate
+ 1+ years of experience with working in Microsoft Office suite, specifically Microsoft Word (create, copy, edit, send, and save documents), Microsoft Excel (create, copy, edit, send, and save spreadsheets), and Microsoft Outlook (create, copy, edit, send, and save emails)
+ Ability to train for the first two (2) weeks during the hours of 6:30 am - 3:00 pm CST from Monday - Friday
+ Ability to work any of our 8-hour shift shift schedules during our normal business hours of 6:30 am - 3:00 pm CST (flexible) from Monday - Friday. It may be necessary, given the business need, to work occasional overtime.
**Preferred Qualifications:**
+ Specialty Pharmacy experience
+ Knowledge of NDC, ICD - 10, and HIPAA
+ Intermediate skill level in Microsoft Excel (using filters, sorting, conditional formatting, basic formulas)
**Telecommuting Requirements:**
+ Reside within the Mountain or Central Time Zones, OR in one (1) of the following states: WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED

Position Overview
We're seeking a Collections Representative to join a dynamic team focused on delivering empathetic, member-first service in a fast-paced financial services environment. This role is ideal for someone with recent collections experience who thrives in a hybrid work setting and values both operational excellence and member satisfaction.
Key Responsibilities
+ Act as the primary contact for inbound and outbound calls (approx. 115 total calls/day).
+ Use an outbound dialer system to manage call volume efficiently.
+ Handle member inquiries related to payments, arrangements, and account support.
+ Spend ~80% of time on phone-based interactions and ~20% on administrative tasks.
+ Provide compassionate service, understanding individual member circumstances to encourage retention.
+ Perform various collections-related duties:
+ Document management and uploads
+ Sending notices and communications
+ Reviewing account work
+ Preparing accounts for repositioning
+ Facilitating online banking transactions
Required Skills & Experience
Must Have:
+ Collections experience within the last 2 years
+ Financial services industry
+ Stable work history
+ Strong verbal and written communication skills
+ Computer proficiency
Preferred:
+ Experience with Symitar (core system)
+ Familiarity with Akcelerant / Temenos / Life Cycle systems
Work Environment & Schedule
+ Hours: Monday-Friday, 8:00 AM-4:30 PM
+ Location: Onsite at Vernon Hills HQ during training; hybrid schedule afterward (Tues-Thurs onsite, Mon & Fri remote)
+ Training Includes:Credit union overview and customer approach
+ Systems training
+ Phone training starting in week 2
Performance Metrics
+ Calls per hour
+ Amount collected per hour (minimum $500/hour)
+ Promises to pay and follow-through
+ Quality of member interactions
Why Join Us?
This organization is one of the fastest-growing credit unions in the country, serving nearly 250,000 members across the U.S. and Puerto Rico. With a strong focus on integrity, innovation, collaboration, and member satisfaction, the team is committed to empowering financial freedom and creating extraordinary experiences.
Enjoy a supportive culture with flexible work arrangements, casual dress code, and a workplace recognized as a Top 100 Employer by the Chicago Tribune.
Pay and Benefits
The pay range for this position is $9.23 - 28.84/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Vernon Hills,IL.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description
-Serve as the primary point of contact for inbound and outbound calls, averaging 10-20 inbound calls daily and approximately 115 total calls per day. -Utilize an outbound dialer system to efficiently manage call volume. -Handle inbound calls related to payment processing, setting up payment arrangements, and addressing member inquiries. -Spend approximately 80% of the time on phone-based interactions and 20% on administrative and operational tasks. -Provide empathetic and customer-focused service during member interactions, with an emphasis on understanding individual circumstances and encouraging member retention. -Perform a variety of collections-related duties, including but not limited to: -Uploading and managing documents -Sending notices and communications -Reviewing additional account work -Preparing accounts for repositioning -Facilitating online banking transactions
Skills
collections customer service, financial services, consumer collections, banking collections
Top Skills Details
collections customer service,financial services,consumer collections
Additional Skills & Qualifications
Soft skills: - Empathic - Strong customer service experience that is understanding - Confident in their collections experience - Professional communication, verbal and written
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $19.23 - $28.84/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Vernon Hills,IL.
Application Deadline
This position is anticipated to close on Oct 15, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Member Support & Collections Specialist
Are you someone who thrives on meaningful conversations and helping people navigate financial challenges with empathy and professionalism? Join our team as a Member Support & Collections Specialist, where your voice will make a difference every day.
What You'll Do
Be the First Point of Contact
+ Handle 10-20 inbound calls daily and manage a total of approximately 115 calls per day using an outbound dialer system.
+ Assist members with payment processing, setting up payment plans, and answering account-related questions.
Deliver Thoughtful, Member-Focused Service
+ Spend about 80% of your time engaging with members over the phone, offering compassionate support tailored to their unique situations.
+ Help retain members by building trust and offering solutions that meet their needs.
Support Collections Operations
+ Perform a variety of collections-related tasks including document uploads, account reviews, sending notices, and preparing accounts for repositioning.
+ Facilitate online banking transactions and ensure smooth processing of member communications.
What You Bring
+ Experience in collections, customer service, or financial services
+ A strong sense of empathy and the ability to connect with people during sensitive conversations
+ Confidence in your collections expertise and ability to guide members toward resolution
+ Professional communication skills, both verbal and written
Top Skills We're Looking For
+ Collections & customer service
+ Financial services & consumer collections
+ Strong interpersonal and problem-solving abilities
Pay and Benefits
The pay range for this position is $19.23 - $28.84/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Vernon Hills,IL.
Application Deadline
This position is anticipated to close on Oct 11, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

_This position is Remote in MST or CST Time Zones, OR in one (1) of the following states: WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL. You will have the flexibility to work remotely* as you take on some tough challenges._
**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
This function is responsible for accurate and timely follow - up of accounts receivables including researching, analyzing, and resolving unpaid specialty pharmacy medical claims. Positions in this function contact payers to determine reason for non - payment and take appropriate action to recover amounts due. Responsible for developing, implementing, maintaining, and managing organization policies on collection practices.
This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:30 am - 4:00 pm CST (flexible). It may be necessary, given the business need, to work occasional overtime.
We offer the first two (2) weeks of paid on-the-job training. The hours of training will be 6:30 am - 3:00 pm CST from Monday - Friday.
**Primary Responsibilities:**
+ Review open AR and prioritize medical claim activities
+ Develop relationships with payers to obtain claim requirements and resolve root causes
+ Assure that timely and accurate follow up activity is performed on all claims that are not paid within 45 days of submission
+ Responsible for review and documenting of key accounts
+ Identify issues / trends and escalate to Supervisor / Manager when assistance is needed
+ Provide exceptional Customer service to internal and external customers
+ Develop relationships with other departments to provide feedback about root cause issues
+ Adhere to Regulatory / Payer Guidelines and policies & procedures
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent work experience
+ Must be 18 years of age OR older
+ 1+ years of experience with medical claim billing or collections OR pharmacy claim billing or collections OR less than 1 year of experience with valid medical billing / coding certificate
+ 1+ years of experience with working in Microsoft Office suite, specifically Microsoft Word (create, copy, edit, send, and save documents), Microsoft Excel (create, copy, edit, send, and save spreadsheets), and Microsoft Outlook (create, copy, edit, send, and save emails)
+ Ability to train for the first two (2) weeks during the hours of 6:30 am - 3:00 pm CST from Monday - Friday
+ Ability to work any of our 8-hour shift shift schedules during our normal business hours of 6:30 am - 3:00 pm CST (flexible) from Monday - Friday. It may be necessary, given the business need, to work occasional overtime.
**Preferred Qualifications:**
+ Specialty Pharmacy experience
+ Knowledge of NDC, ICD - 10, and HIPAA
+ Intermediate skill level in Microsoft Excel (using filters, sorting, conditional formatting, basic formulas)
**Telecommuting Requirements:**
+ Reside within the Mountain or Central Time Zones, OR in one (1) of the following states: WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED

_This position is Remote in MST or CST Time Zones, OR in one (1) of the following states: WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL. You will have the flexibility to work remotely* as you take on some tough challenges._
**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
This function is responsible for accurate and timely follow - up of accounts receivables including researching, analyzing, and resolving unpaid specialty pharmacy medical claims. Positions in this function contact payers to determine reason for non - payment and take appropriate action to recover amounts due. Responsible for developing, implementing, maintaining, and managing organization policies on collection practices.
This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:30 am - 4:00 pm CST (flexible). It may be necessary, given the business need, to work occasional overtime.
We offer the first two (2) weeks of paid on-the-job training. The hours of training will be 6:30 am - 3:00 pm CST from Monday - Friday.
**Primary Responsibilities:**
+ Review open AR and prioritize medical claim activities
+ Develop relationships with payers to obtain claim requirements and resolve root causes
+ Assure that timely and accurate follow up activity is performed on all claims that are not paid within 45 days of submission
+ Responsible for review and documenting of key accounts
+ Identify issues / trends and escalate to Supervisor / Manager when assistance is needed
+ Provide exceptional Customer service to internal and external customers
+ Develop relationships with other departments to provide feedback about root cause issues
+ Adhere to Regulatory / Payer Guidelines and policies & procedures
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent work experience
+ Must be 18 years of age OR older
+ 1+ years of experience with medical claim billing or collections OR pharmacy claim billing or collections OR less than 1 year of experience with valid medical billing / coding certificate
+ 1+ years of experience with working in Microsoft Office suite, specifically Microsoft Word (create, copy, edit, send, and save documents), Microsoft Excel (create, copy, edit, send, and save spreadsheets), and Microsoft Outlook (create, copy, edit, send, and save emails)
+ Ability to train for the first two (2) weeks during the hours of 6:30 am - 3:00 pm CST from Monday - Friday
+ Ability to work any of our 8-hour shift shift schedules during our normal business hours of 6:30 am - 3:00 pm CST (flexible) from Monday - Friday. It may be necessary, given the business need, to work occasional overtime.
**Preferred Qualifications:**
+ Specialty Pharmacy experience
+ Knowledge of NDC, ICD - 10, and HIPAA
+ Intermediate skill level in Microsoft Excel (using filters, sorting, conditional formatting, basic formulas)
**Telecommuting Requirements:**
+ Reside within the Mountain or Central Time Zones, OR in one (1) of the following states: WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED