3,419 Communication Manager jobs in the United States
Email & Communication Manager
Posted 29 days ago
Job Viewed
Job Description
ob Title: Email & Communication Manager
Job ID: CSH1083
Location: Remote
Job Type: Full-Time
Job Summary:
We are seeking a strategic and creative Email & Communication Manager to lead our email marketing and internal/external communication efforts. This role is responsible for developing and executing effective communication strategies that align with brand voice, engage key audiences, and drive business results. The ideal candidate will be highly organized, data-driven, and experienced in managing large-scale email campaigns, content planning, and digital communication tools.
Key Responsibilities:
-- Develop, manage, and optimize email marketing strategies, campaigns, and automation workflows
-- Write, edit, and deliver engaging content for internal and external communications, including newsletters, announcements, and promotional emails
-- Collaborate with cross-functional teams to gather content and align messaging with business goals
-- Maintain and segment email lists to ensure effective audience targeting and personalization
-- Monitor and analyze campaign performance metrics to refine communication strategies
-- Ensure brand consistency and tone across all email and communication touchpoints
-- Manage internal communication initiatives to keep remote and on-site teams aligned
-- Support crisis communication, executive messaging, and press outreach as needed
-- Stay current on email marketing trends, compliance requirements, and best practices
-- Utilize email marketing platforms such as Mailchimp, HubSpot, Constant Contact, or similar tools
Requirements:
-- 3 or more years of experience in email marketing, communications, or digital marketing
-- Strong writing, editing, and proofreading skills with attention to detail
-- Proficiency in email marketing platforms and communication tools
-- Strong analytical skills and ability to interpret campaign performance data
-- Excellent project management and organizational abilities
-- Ability to manage multiple projects and deadlines in a fast-paced environment
-- Experience developing communication strategies for diverse audiences
-- Understanding of email compliance laws (CAN-SPAM, GDPR, etc.)
Preferred Qualifications:
-- Bachelor’s degree in marketing, communications, journalism, or a related field
-- Experience in B2B or B2C marketing and communication strategies
-- Graphic design or content creation skills are a plus
Talents Needed for Success:
-- The candidate must be a self-starter, possess strong written and verbal communication skills, and be able to engage both executive and technical audiences
-- They must demonstrate a positive and can-do demeanor and be a standout colleague
-- They must possess the ability to push for target dates, while being empathetic to challenges and obstacles and be the team's voice in raising and mitigating risks with the help of senior management
What We Offer:
-- Competitive salary and performance-based incentives
-- 100 percent remote work flexibility
-- Opportunities for creative ownership and innovation
-- A collaborative and inclusive work environment
-- Ongoing professional development and training resources
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Company Details
Benefits Communication Manager
Posted 5 days ago
Job Viewed
Job Description
We're seeking a communications leader who can elevate our benefits messaging beyond traditional corporate speak-someone who can genuinely connect with our diverse workforce and their families. This individual will play a key role in advancing SLB's mission by helping employees understand and engage with the benefits that support their well-being, enabling them to thrive and contribute meaningfully to our goals.
The ideal candidate will bring a sharp understanding of emerging communication trends and technologies, helping SLB stay ahead in a rapidly evolving landscape. This person will shape how we engage with our people, align messaging with SLB's global values and sustainability goals, and foster meaningful connections across all levels of the organization.
**About The Role**
The US Benefits Communication Manager at SLB leads all aspects of benefits communications for the US employee population and is responsible for communicating to more than 40,000 plan members across the country.
This role encompasses strategic planning, content development and design, and the production and delivery of plan materials tailored to a variety of target audiences. In addition to internal communications, the US Benefits Communications Manager oversees SLB's partnership with external communications partners and contributes directly to these deliverables, depending on project scope and available resources.
The position operates within a fast-paced environment, offering a high level of responsibility and autonomy. You'll be part of a supportive and collaborative team in a hardworking company where people are both dedicated and talented.
**Responsibilities**
+ Develop and maintain a comprehensive annual communications calendar that captures all internal and external US benefits communications across key channels and audiences.
+ Lead the strategy and implementation of successful integrated communications campaigns (e.g., annual enrollment) that support initiatives managed by the US benefits team. Key responsibilities include but aren't limited to:
+ Managing the development and execution of key campaign deliverables, which may include a range of print and digital collateral, such as brochures, postcards, posters, flyers, guides, FAQs, talking points, videos, digital screen displays, PowerPoint presentations, emails, text messages, and content for the employee benefits portal.
+ Ensuring communication messaging is tailored to SLB's diverse audiences-including senior leadership, current employees, prospective hires, new hires, interns, retirees, terminated vested employees, COBRA participants, and employees apart of M&A activity while maintaining consistent alignment with SLB brand standards.
+ Collaborating closely with benefits partners, print vendors, and fulfillment suppliers to ensure accurate and consistent delivery of plan information. This also includes providing guidance on third-party system messaging to maintain alignment across all communication channels.
+ Defining communication success metrics and reporting out findings to team members and other senior leaders.
+ Maintaining a historical record of finalized deliverables-including employee portal content-for internal reference.
+ Maintain the US employee benefits portal by:
+ Managing external partner teams responsible for navigation, design, and layout.
+ Collaborating with internal and external subject matter experts to continually refine and update page content and corresponding documents.
+ Ensuring messages are accurately targeted to the right audiences.
+ Evaluating user engagement to identify and implement system-wide improvements.
+ Support communications planning for critical rollouts in and outside the US, when required.
+ Advise senior leaders on best-practices in managing change communications related to SLB benefit plans.
+ 10+ years of professional experience in communications or campaign marketing, preferably for large group health and welfare plans.
+ Bachelor's degree in marketing, communications, journalism, English, or a related discipline.
+ An executive presence with polished and well developed written and oral communication skills.
+ A track record of success in managing large client relationships and leading teams and projects.
+ Superior ability to collaborate with senior management and work across all levels of the
+ organization.
+ Interest and aptitude in keeping abreast of latest developments and best practices in the health and welfare space and contributing to the development of new communication approaches.
+ Excellent Microsoft Office skills, particularly in Excel and PowerPoint.
+ Adobe Creative Suite experience preferred.
+ Experience maintaining and curating benefits micro-sites.
+ Candidates must be able to legally work and reside in the US, without sponsorship
Company policy is to provide every individual a fair and equal opportunity to seek employment and advancement at the Company without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, genetic information, veteran or military status, disability, creed, ancestry, pregnancy (including pregnancy, childbirth and related medical conditions), marital status or any factors protected by federal, state, or local laws. We are an "Equal Opportunity Employer". For more information please, refer to the latest version of "Know Your Rights" poster and the "Pay Transparency Nondiscrimination Poster" located here: The Company is a VEVRAA Federal Contractor - priority referral Protected Veterans requested.
Public Relations Manager - Corporate Communications
Posted 10 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and execute strategic public relations plans.
- Manage media relations and cultivate relationships with journalists.
- Draft and distribute press releases, media advisories, and other PR materials.
- Oversee the company's social media presence and online reputation.
- Develop crisis communication strategies and manage issues as they arise.
- Monitor media coverage and analyze PR campaign performance.
- Advise senior leadership on communication strategies and public perception.
- Organize press conferences, media events, and other PR activities.
- Collaborate with marketing and other departments on integrated communication efforts.
- Ensure consistent brand messaging and corporate voice across all communications.
- Bachelor's degree in Public Relations, Communications, Journalism, or a related field.
- Minimum of 5 years of experience in public relations or corporate communications.
- Proven success in media relations and developing effective PR campaigns.
- Exceptional written and verbal communication skills.
- Strong understanding of media channels and public relations best practices.
- Experience in crisis communication and reputation management.
- Excellent interpersonal and negotiation skills.
- Ability to work independently and manage multiple priorities.
- Proficiency in PR software and social media management tools.
Public Relations Manager, Corporate Communications
Posted 16 days ago
Job Viewed
Job Description
Issue Management Reporting & Communication Manager
Posted 6 days ago
Job Viewed
Job Description
Charlotte, North Carolina, United States of America
**Hours:**
40
**Pay Details:**
86,840 - 139,360 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Compliance
**Job Description:**
**Why Work with Us?**
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
**The Ideal Candidate**
The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
**Department Overview**
The Compliance Program Management (CPM) team provides governance and oversight for central elements of the Global Compliance Program, including transformation and technology initiatives.
Reporting to the Senior Manager, CPM, the Manager ensures regulatory compliance issues are managed across the enterprise and is responsible for the development of oversight activities that govern and support the identification, assessment, monitoring, and reporting of issues.
Key accountabilities include:
+ Develop and deliver high-impact reporting and executive dashboards that provide a holistic view of issue management trends, control environment health, and the aging and escalation of overdue issues.
+ Design and develop metrics/thresholds to support the monitoring of the regulatory compliance issues.
+ Lead and mature Compliance's thematic issues process including refining templates and meeting with stakeholders to identify insights and trends.
+ Develop communication to governance forums, Compliance Leadership team, and monthly Chief Compliance Officer note on Issue Management updates.
+ Collaborate with the Data Enablement team and the Compliance Strategic Insights and Reporting team to enhance automation, visualization, and accuracy of governance reporting.
+ Synthesize complex data into clear, concise narratives tailored for senior leadership and governance committees.
+ Support updates to the Enterprise Regulatory Compliance Issues Management Procedures to ensure alignment with the Enterprise Issues Management Framework and Issues Management Standards.
+ Become an eGRC subject matter expert to provide support/assistance to Compliance Units in navigating the Issues Management workflow (i.e., MERLIN).
+ Support quarterly and ad hoc reporting cycles to internal stakeholders.
+ Support the closure of findings against the Compliance Issues Management Program.
+ Support ad hoc transformation changes and projects/tasks as required
_The above details are specific to the role which is outlined in the general description below. Please review the Desired Skills and Experience section below as you consider this opportunity._
_Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances._
The Compliance Governance & Operations Manager leads the development and implementation (or lead support) of enterprise Compliance programs, including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events.
**Depth & Scope:**
+ Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas
+ Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations
+ Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
+ Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists
+ Leads cross-functional teams or projects with significant resource requirements, risk and/or complexity
+ Independently manages end-to-end functional programs
+ Uses sophisticated analytical thought to exercise judgement and identify solutions
+ Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
+ Impacts the achievement of sub-function or business line objectives within the area they are accountable for
+ Work is guided by policies and industry standards/methods
+ Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
+ Works autonomously as the lead and guides others within area of expertise
**Education & Experience:**
+ Undergraduate or post graduate degree
+ A minimum of 4 years of relevant work experience (post-degree)
**Preferred Skills:**
+ **Must have work experience in Compliance, Legal, Risk Management, Technology, or Internal Audit is preferred.**
+ **Excellent communication skills including written and verbal skills- must be comfortable presenting in front of executives and large audiences.**
+ **Self-starter, ability to lead, plan, execute, and deliver under minimal supervision.**
+ **Knowledge of the Issues Management module in MERLIN is a plus.**
+ **Interest in data and drawing out insights and themes.**
+ **Proven relationship management skills and must be a strong team player.**
+ **Flexibility to quickly adapt to changing and ambiguous initiatives or requirements.**
+ **Ability to exercise sound judgment in making decisions. Demonstrate analytical and problem-solving skills to think critically and make informed recommendations.**
+ **Must be highly organized and have excellent time management.**
+ **Creative in solutioning with a strong attention to detail.**
+ **Proficient in MS Office Applications (specifically Excel, PowerPoint, and Visio).**
**Customer Accountabilities:**
+ Works with Compliance partners and other related groups (such as Legal and Risk) to support creation of documentation and reports required by external regulatory bodies and TD internal groups
+ Leads development of team procedures and governance processes and advises the Compliance stakeholders and teams of changes and enhancements to enterprise Compliance programs and requirements and where they may impact in the organization
+ Provides governance oversight through management of the policy and training exemption governance and reporting processes to the Compliance Senior Executive Team (and related Compliance Sub-Committees)
+ Assists Compliance team members in the use of Issues and Events system for tracking and reporting
+ Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of the Compliance program
+ Represents CGO as a specialist on internal or external committees as well as on enterprise-wide Regulatory Change Management initiative, as required
+ Delivers relevant subject matter expertise and Compliance advice to business Compliance partners
+ Interacts with control functions within the organization
+ Conducts meaningful research, analysis, and assessment of Compliance program activities at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of enterprise Compliance programs
+ Participates in/manages regulatory examinations and external/internal audits with respect to request for information regarding CGO portfolio; reviewing, packaging and providing information for department executive
**Shareholder Accountabilities:**
+ Adheres to enterprise frameworks and methodologies that relate to activities for our business area
+ Makes sure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
+ Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
+ Manages business operations to be in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
+ Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
+ Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
+ Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
+ Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exists
+ Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues
+ Actively manages relationships within and across various business lines, corporate and/or control functions and manages alignment with enterprise and/or regulatory requirements
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
+ Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
+ Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
#LI_AMCBCorporate
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Issue Management Reporting & Communication Manager
Posted 6 days ago
Job Viewed
Job Description
Charlotte, North Carolina, United States of America
**Hours:**
40
**Pay Details:**
86,840 - 139,360 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Compliance
**Job Description:**
**Why Work with Us?**
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
**The Ideal Candidate**
The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
**Department Overview**
The Compliance Program Management (CPM) team provides governance and oversight for central elements of the Global Compliance Program, including transformation and technology initiatives.
Reporting to the Senior Manager, CPM, the Manager ensures regulatory compliance issues are managed across the enterprise and is responsible for the development of oversight activities that govern and support the identification, assessment, monitoring, and reporting of issues.
Key accountabilities include:
+ Develop and deliver high-impact reporting and executive dashboards that provide a holistic view of issue management trends, control environment health, and the aging and escalation of overdue issues.
+ Design and develop metrics/thresholds to support the monitoring of the regulatory compliance issues.
+ Lead and mature Compliance's thematic issues process including refining templates and meeting with stakeholders to identify insights and trends.
+ Develop communication to governance forums, Compliance Leadership team, and monthly Chief Compliance Officer note on Issue Management updates.
+ Collaborate with the Data Enablement team and the Compliance Strategic Insights and Reporting team to enhance automation, visualization, and accuracy of governance reporting.
+ Synthesize complex data into clear, concise narratives tailored for senior leadership and governance committees.
+ Support updates to the Enterprise Regulatory Compliance Issues Management Procedures to ensure alignment with the Enterprise Issues Management Framework and Issues Management Standards.
+ Become an eGRC subject matter expert to provide support/assistance to Compliance Units in navigating the Issues Management workflow (i.e., MERLIN).
+ Support quarterly and ad hoc reporting cycles to internal stakeholders.
+ Support the closure of findings against the Compliance Issues Management Program.
+ Support ad hoc transformation changes and projects/tasks as required
_The above details are specific to the role which is outlined in the general description below. Please review the Desired Skills and Experience section below as you consider this opportunity._
_Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances._
The Compliance Governance & Operations Manager leads the development and implementation (or lead support) of enterprise Compliance programs, including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events.
**Depth & Scope:**
+ Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas
+ Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations
+ Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
+ Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists
+ Leads cross-functional teams or projects with significant resource requirements, risk and/or complexity
+ Independently manages end-to-end functional programs
+ Uses sophisticated analytical thought to exercise judgement and identify solutions
+ Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
+ Impacts the achievement of sub-function or business line objectives within the area they are accountable for
+ Work is guided by policies and industry standards/methods
+ Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
+ Works autonomously as the lead and guides others within area of expertise
**Education & Experience:**
+ Undergraduate or post graduate degree
+ A minimum of 4 years of relevant work experience (post-degree)
**Preferred Skills:**
+ **Must have work experience in Compliance, Legal, Risk Management, Technology, or Internal Audit is preferred.**
+ **Excellent communication skills including written and verbal skills- must be comfortable presenting in front of executives and large audiences.**
+ **Self-starter, ability to lead, plan, execute, and deliver under minimal supervision.**
+ **Knowledge of the Issues Management module in MERLIN is a plus.**
+ **Interest in data and drawing out insights and themes.**
+ **Proven relationship management skills and must be a strong team player.**
+ **Flexibility to quickly adapt to changing and ambiguous initiatives or requirements.**
+ **Ability to exercise sound judgment in making decisions. Demonstrate analytical and problem-solving skills to think critically and make informed recommendations.**
+ **Must be highly organized and have excellent time management.**
+ **Creative in solutioning with a strong attention to detail.**
+ **Proficient in MS Office Applications (specifically Excel, PowerPoint, and Visio).**
**Customer Accountabilities:**
+ Works with Compliance partners and other related groups (such as Legal and Risk) to support creation of documentation and reports required by external regulatory bodies and TD internal groups
+ Leads development of team procedures and governance processes and advises the Compliance stakeholders and teams of changes and enhancements to enterprise Compliance programs and requirements and where they may impact in the organization
+ Provides governance oversight through management of the policy and training exemption governance and reporting processes to the Compliance Senior Executive Team (and related Compliance Sub-Committees)
+ Assists Compliance team members in the use of Issues and Events system for tracking and reporting
+ Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of the Compliance program
+ Represents CGO as a specialist on internal or external committees as well as on enterprise-wide Regulatory Change Management initiative, as required
+ Delivers relevant subject matter expertise and Compliance advice to business Compliance partners
+ Interacts with control functions within the organization
+ Conducts meaningful research, analysis, and assessment of Compliance program activities at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of enterprise Compliance programs
+ Participates in/manages regulatory examinations and external/internal audits with respect to request for information regarding CGO portfolio; reviewing, packaging and providing information for department executive
**Shareholder Accountabilities:**
+ Adheres to enterprise frameworks and methodologies that relate to activities for our business area
+ Makes sure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
+ Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
+ Manages business operations to be in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
+ Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
+ Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
+ Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
+ Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exists
+ Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues
+ Actively manages relationships within and across various business lines, corporate and/or control functions and manages alignment with enterprise and/or regulatory requirements
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
+ Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
+ Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
#LI_AMCBCorporate
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Senior Public Relations Manager, Corporate Communications
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Develop and implement integrated public relations strategies to enhance corporate brand visibility and reputation.
- Cultivate and maintain strong relationships with media contacts, journalists, and influencers across various industries.
- Write and edit press releases, media advisories, speeches, articles, and other communication materials.
- Pitch stories and secure positive media coverage in target publications and outlets.
- Manage media inquiries and serve as a company spokesperson as needed.
- Develop and execute crisis communication plans, proactively addressing potential reputational risks.
- Collaborate with internal teams (marketing, legal, executive leadership) to ensure consistent messaging.
- Monitor media coverage and industry trends, providing regular reports and insights.
- Organize and manage press conferences, media events, and other PR activities.
- Contribute to the development of thought leadership content and executive communications.
Qualifications:
- Bachelor's degree in Public Relations, Communications, Journalism, or a related field.
- Minimum of 7 years of experience in public relations, agency or in-house corporate experience preferred.
- Proven track record of securing high-profile media placements and managing successful PR campaigns.
- Exceptional writing, editing, and verbal communication skills.
- Strong media relations experience and a robust network of contacts.
- Experience in crisis communication and issues management.
- Proficiency in PR software and media monitoring tools.
- Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.
- Strategic thinking and excellent problem-solving abilities.
- Team player with strong interpersonal skills.
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Senior Public Relations Manager - Corporate Communications
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Develop and implement comprehensive public relations strategies and campaigns.
- Manage day-to-day media relations, respond to media inquiries, and secure positive coverage.
- Craft compelling press releases, media alerts, fact sheets, and other PR materials.
- Develop and manage crisis communication plans and execute rapid response efforts.
- Monitor media trends and identify opportunities for proactive engagement.
- Build and maintain strong relationships with key media contacts and influencers.
- Collaborate with internal stakeholders to develop consistent messaging and communication plans.
- Manage PR agency relationships and evaluate their performance.
- Track and report on PR campaign effectiveness and media impact.
Qualifications:
- Minimum of 6 years of experience in public relations, corporate communications, or a related field.
- Demonstrated success in developing and executing integrated PR campaigns.
- Exceptional writing, editing, and verbal communication skills.
- Strong media relations expertise and established contacts.
- Experience in crisis communications and reputation management.
- Proficiency in PR software and media monitoring tools.
- Ability to think strategically and manage multiple projects in a remote setting.
- Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
Senior Public Relations Manager - Corporate Communications
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Develop and implement integrated public relations strategies and campaigns aligned with client objectives and target audiences.
- Build and nurture strong relationships with key media contacts, influencers, and stakeholders across traditional, digital, and social platforms.
- Write and edit high-quality press releases, media advisories, fact sheets, pitches, speeches, and other PR materials.
- Proactively pitch stories and secure media placements in relevant publications and outlets.
- Manage media inquiries and respond to requests for information in a timely and professional manner.
- Develop crisis communication plans and provide strategic counsel during sensitive situations.
- Monitor media coverage, analyze campaign performance, and prepare comprehensive reports for clients.
- Collaborate with internal teams (account management, digital, creative) to ensure cohesive messaging and integrated campaign execution.
- Stay abreast of industry trends, emerging media platforms, and competitive landscapes.
- Manage client budgets and project timelines effectively.
- Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field. Master's degree preferred.
- Minimum of 7 years of experience in public relations, preferably within an agency setting or managing corporate communications.
- Demonstrated success in developing and executing impactful PR strategies that have resulted in significant media coverage.
- Exceptional writing, editing, and verbal communication skills, with a keen eye for detail.
- Strong understanding of media relations, media pitching, and storytelling.
- Proven ability to build and maintain relationships with journalists and influencers.
- Experience in crisis communications and issues management is highly desirable.
- Proficiency with PR software and media monitoring tools (e.g., Cision, Meltwater).
- Excellent project management and organizational skills, with the ability to manage multiple projects simultaneously.
- Experience within the Boston, Massachusetts, US media market is a strong asset.
Senior Public Relations Manager, Corporate Communications
Posted 4 days ago
Job Viewed
Job Description
Responsibilities:
- Develop and execute strategic public relations plans to enhance corporate reputation and visibility.
- Build and maintain strong relationships with media outlets, journalists, and influencers.
- Craft compelling press releases, media pitches, statements, and other PR materials.
- Manage crisis communications and proactively address potential reputational risks.
- Oversee social media strategy and digital PR initiatives.
- Organize and manage press conferences, media events, and company announcements.
- Monitor media coverage and analyze PR campaign effectiveness.
- Provide strategic communication counsel to senior leadership and internal stakeholders.
- Develop and maintain key messaging and talking points for the company.
- Stay informed about industry trends and competitor PR activities.
- Bachelor's degree in Public Relations, Communications, Journalism, or a related field.
- 8+ years of progressive experience in public relations or corporate communications.
- Demonstrated success in developing and executing strategic PR campaigns.
- Excellent media relations skills and a strong network of contacts.
- Exceptional writing, editing, and storytelling abilities.
- Proficiency in social media management and digital PR tools.
- Experience in crisis communications and reputation management.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple projects in a remote setting.
- Excellent interpersonal and communication skills for collaborating with diverse teams.