27 Communication jobs in Columbus
Director, Marketing Communication Operations
Posted 6 days ago
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Job Description
Humana is transforming its marketing operations to deliver agile, data-driven, and personalized member experiences at scale. As Director of Marketing Communication Operations, you will play a pivotal leadership role in orchestrating multi-channel campaigns and customer journeys across our healthcare insurance ecosystem. Reporting to the AVP of Marketing Operations, you will shape strategic direction, influence senior stakeholders, and lead a high-performing team of marketers. You'll drive collaborative go-to-market strategies, foster strong partnerships across internal teams and external vendors, and ensure compliance with CMS, Medicaid, and Pharmacy marketing regulations.
**Key Responsibilities**
**Campaign Strategy, Execution & Platform Enablement**
+ Define and drive the strategic vision for integrated, multi-channel marketing campaigns (e.g., direct mail, email, SMS, outbound calling)
+ Translate journey blueprints into executable campaigns in partnership with Marketing, Experience Design, and MarTech teams
+ Champion the enterprise-wide adoption of platforms such as Salesforce Marketing Cloud and Adobe Experience Platform
+ Promote automation, personalization, and journey mapping through advanced tools and AI-powered capabilities
+ Ensure organizational alignment on campaign approaches and compliance with CMS, Medicaid, and Pharmacy marketing standards
**Operational Excellence & Vendor Ecosystem**
+ Design and implement scalable processes for campaign intake, development, and execution to ensure speed, quality, and compliance
+ Lead capacity planning and resource allocation across internal teams and external partners
+ Oversee vendor strategy, including selection, performance management, and contract negotiations aligned to business goals and SLAs
+ Manage budget planning and ROI accountability to ensure efficient and impactful resource deployment
+ Drive continuous improvement across workflows, documentation, and operational standards
+ Build collaborative relationships with third-party vendors and agencies to advance shared objectives and support organizational growth
**Compliance, Risk & Regulatory Leadership**
+ Serve as a subject matter expert on CMS, Medicaid, and Pharmacy marketing regulations
+ Partner with Legal, Compliance, and Risk teams to proactively identify and mitigate regulatory risks
+ Embed compliance requirements into campaign workflows, documentation, and platform configurations
+ Ensure audit readiness through rigorous oversight of marketing practices, data governance, and regulatory reporting
**Innovation, Transformation & Team Leadership**
+ Lead the migration strategy between legacy and modern MarTech platforms, ensuring continuity, scalability, and business alignment
+ Promote a culture of innovation by integrating emerging technologies and AI into marketing operations
+ Inspire and develop a high-performing, diverse team through mentorship, coaching, and professional growth
+ Foster cross-functional collaboration and transparency across Marketing, IT, and Experience teams
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's Degree in Marketing, Finance, Business Administration, Communications, or equivalent work experience
+ 5+ years of management experience, including leading cross-functional teams across Marketing, Legal, Compliance, IT, and Experience Design
+ Proven success in achieving results through a team-focused, collaborative approach
+ 2+ years of hands-on experience with Adobe Experience Platform, Adobe Journey Optimizer, or Salesforce Marketing Cloud
+ Deep understanding of integrated, multi-channel campaign execution (email, SMS, direct mail, outbound calling)
+ Proven track record in leading enterprise marketing operations, MarTech platform migrations, or other strategic initiatives
+ Strong background in process design, workflow optimization, and capacity/resource planning
+ Demonstrated ability to connect operational details to strategic outcomes
+ Passion for continuous improvement and enhancing consumer experiences
+ Extensive experience managing vendor relationships, including selection, contract negotiation, performance evaluation, and strategic alignment
+ Skilled in assessing vendor proposals, resolving escalations, and driving cost-effective solutions
+ Ability to collaborate cross-functionally to align vendor capabilities with strategic business goals
+ Strong analytical and communication skills
**Preferred Qualifications**
+ Master's Degree in Marketing, Business, or a related field
+ Six Sigma and/or PMP certification
+ Experience designing and implementing enterprise programs or transformation initiatives
+ Change management or transformation leadership experience, especially during platform transitions
+ Experience with process documentation, re-engineering, and workflow optimization
+ Background in ROI analysis, financial reporting, and budget ownership
+ Experience with AI-powered marketing tools, journey orchestration, and personalization engines
+ Familiarity with workflow orchestration platforms such as Workfront or Appian
+ Proficiency in Microsoft Office applications, including Microsoft Project
+ Prior leadership experience in regulated industries (e.g., healthcare, financial services)
+ Familiarity with CMS, Medicaid, and Pharmacy marketing regulations
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$138,900 - $191,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline:
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
Public Relations Manager
Posted today
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Job Description
Key responsibilities include developing and executing comprehensive PR plans, crafting press releases, media advisories, and other communication materials. You will build and maintain strong relationships with journalists, bloggers, influencers, and other key stakeholders in the media landscape. The PR Manager will also manage crisis communications, proactively identifying potential issues and developing swift, effective response strategies. This role requires proactive media pitching, securing positive placements in relevant publications and outlets, and monitoring media coverage to track campaign effectiveness and identify opportunities.
Collaboration with internal teams, including marketing, sales, and executive leadership, to ensure consistent messaging across all platforms is essential. You will also be responsible for managing the company's social media presence from a PR perspective, engaging with online communities and responding to inquiries. The ideal candidate will possess a Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field, combined with significant experience in public relations or corporate communications. Exceptional writing, editing, and interpersonal skills are mandatory, as is a strong understanding of media relations and current communication trends. Experience with media monitoring tools and a knack for storytelling are highly valued. This is an on-site position based in Columbus, Ohio, US .
Public Relations Manager
Posted 9 days ago
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Job Description
Responsibilities:
- Develop and implement strategic public relations plans.
- Write and distribute press releases, media advisories, and other PR materials.
- Cultivate and maintain strong relationships with media contacts and influencers.
- Manage media inquiries and serve as a company spokesperson.
- Oversee crisis communications and develop response strategies.
- Plan and execute press conferences and media events.
- Monitor media coverage and analyze PR campaign effectiveness.
- Develop and manage social media content and digital PR efforts.
- Ensure consistent brand messaging across all communication channels.
Qualifications:
- Bachelor's degree in Public Relations, Communications, Journalism, or related field.
- Minimum of 5 years of experience in public relations or corporate communications.
- Proven track record of successful media relations and campaign execution.
- Exceptional writing, editing, and verbal communication skills.
- Strong understanding of media landscapes and current events.
- Experience with media monitoring and PR analytics tools.
- Ability to manage multiple projects and meet tight deadlines.
- Experience in crisis communications management is essential.
- Knowledge of social media and digital PR strategies is a plus.
Public Relations Specialist
Posted 15 days ago
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Job Description
Public Relations Manager
Posted 17 days ago
Job Viewed
Job Description
Responsibilities:
- Develop and execute comprehensive public relations strategies aligned with company goals.
- Write and edit press releases, media advisories, speeches, and other PR materials.
- Cultivate and maintain strong relationships with journalists, bloggers, influencers, and industry stakeholders.
- Pitch stories and secure media coverage in relevant publications and outlets.
- Monitor media coverage and industry trends, providing regular reports and analysis.
- Manage crisis communications and develop response plans.
- Organize press conferences, media events, and other promotional activities.
- Collaborate with internal teams (marketing, social media, executive leadership) to ensure consistent messaging.
- Manage the company's social media presence and online reputation.
- Track and measure the effectiveness of PR campaigns.
Qualifications:
- Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
- Minimum of 5 years of experience in public relations or corporate communications.
- Proven track record of successful media relations and securing positive press coverage.
- Exceptional written and verbal communication skills.
- Strong understanding of media landscape and current communication technologies.
- Experience with media monitoring and PR analytics tools.
- Ability to work effectively under pressure and manage multiple projects simultaneously.
- Experience in crisis communications is highly desirable.
- Familiarity with (Specific industry) is a plus.
This hybrid role requires a motivated professional who can contribute to our client's brand visibility while enjoying a balanced work life. Be part of a team that shapes public perception and drives brand success from **Columbus, Ohio, US**.
Public Relations Specialist
Posted 17 days ago
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Job Description
Public Relations Manager
Posted 17 days ago
Job Viewed
Job Description
Responsibilities:
- Develop and implement strategic PR campaigns to support business objectives.
- Cultivate and maintain strong relationships with media outlets, journalists, and influencers.
- Write and distribute press releases, media advisories, and other PR materials.
- Manage media inquiries and coordinate interviews for company spokespersons.
- Monitor media coverage and analyze PR campaign performance.
- Develop crisis communication plans and manage public relations during challenging situations.
- Create compelling content for social media, blogs, and other digital platforms.
- Organize and manage press conferences, media events, and other public engagements.
- Collaborate with marketing and internal communications teams to ensure consistent messaging.
- Stay informed about industry trends and competitor activities.
- Bachelor's degree in Public Relations, Communications, Marketing, or a related field.
- Minimum of 5 years of experience in public relations or corporate communications.
- Proven track record of successful media relations and campaign management.
- Excellent writing, editing, and proofreading skills.
- Strong understanding of media landscape and digital communication channels.
- Ability to work effectively both independently and as part of a collaborative team.
- Experience in crisis communications is a plus.
- Proficiency in PR software and social media management tools.
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AI Transformation Senior Manager - Communication, Media, Technology
Posted 19 days ago
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Job Description
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span from ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.
You are:
A Senior Manager for Data & AI at Accenture Song is a leadership role focused on helping clients reinvent their businesses through data and artificial intelligence. As a blend of strategy, technology, and execution, the position involves leading large-scale projects, managing client relationships, and driving business development. The specific responsibilities can vary depending on the area of focus, such as strategy, marketing technology, or AI architecture.
Key responsibilities
+ Shape and deliver data and AI strategy: Develop holistic data and AI strategies, operating models, and multi-year transformation roadmaps for clients. Advise C-level executives on the strategic implications and potential value of data and AI.
+ Lead client engagements: Oversee end-to-end delivery of large, complex data and AI projects, including defining business requirements, developing solutions, and managing project execution.
+ Drive business development: Originates new opportunities, contributes to go-to-market activities, and develops proposals to secure new business.
+ Build and mentor teams: Lead and mentor multidisciplinary teams of data scientists, engineers, architects, and consultants, fostering a culture of innovation and continuous development.
+ Act as a technical and strategic advisor: Act as a trusted advisor to clients on the latest trends and best practices in data strategy, AI adoption, data governance, and cloud architecture.
+ Create and implement AI solutions: Design and deliver innovative AI and Generative AI (GenAI) solutions that align with client goals. This may include developing prototypes, optimizing AI models, and overseeing implementation.
+ Oversee specialized programs: Depending on the role, manage specific programs like Customer Data Platform (CDP) implementation, marketing analytics, or Gen AI for Marketing projects.
Basic Qualifications:
+ 12+ years of relevant experience in data, AI, and analytics, with several years in a consulting environment or similar internal transformation role.
+ 5+ years experience in Telecom, Hi Tech or Software and platform industries.
+ 5+ years of experience with technical expertise including:
+ Modern data stacks: Hands-on knowledge of technologies like Snowflake, Databricks, and Azure Data Services.
+ Cloud platforms: Experience with major cloud platforms such as AWS, Azure, and Google Cloud.
+ AI and ML: Strong understanding of machine learning principles and experience with AI/ML solutions, including Generative AI.
+ Programming: Proficiency in relevant languages and libraries like Python and its associated ML libraries.
+ 5+ years of experience utilizing strategic and business skills, including:
+ Data and AI Strategy: Deep knowledge of data governance, architecture, AI maturity frameworks, and value realization within CMT space
+ Client leadership: Proven ability to build and maintain strong relationships with C-level clients.
+ Commercial acumen: Strong business case development and solutioning skills.
+ Bachelor's in a relevant field, such as Computer Science, Data Science, Engineering, or Business, is typically required.
Preferred Qualifications:
+ Exceptional leadership, communication, and stakeholder management abilities.
+ A data-driven mindset with a capacity for creative problem-solving and influencing at the executive level.
+ Proven track record of leading large-scale data and AI programs and engaging with senior-level stakeholders.
+ Strong analytical and problem-solving skills.
+ Master's degree in a relevant field, such as Computer Science, Data Science, Engineering, or Business.
#LI-NA-FY25
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $132,500 to $38,300
Cleveland 122,700 to 270,600
Colorado 132,500 to 292,200
District of Columbia 141,100 to 311,200
Illinois 122,700 to 292,200
Maryland 132,500 to 292,200
Massachusetts 132,500 to 311,200
Minnesota 132,500 to 292,200
New York/New Jersey 122,700 to 338,300
Washington 141,100 to 311,200
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Senior Public Relations Manager
Posted 3 days ago
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Job Description
Senior Public Relations Manager
Posted 4 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and implement strategic public relations plans to enhance brand awareness and reputation.
- Manage all media relations activities, including pitching stories, responding to inquiries, and building strong relationships with journalists and media outlets.
- Craft compelling press releases, media kits, speeches, and other PR materials.
- Oversee and execute crisis communication plans, providing timely and accurate information.
- Manage social media communications from a public relations standpoint, ensuring brand consistency and engagement.
- Collaborate with internal teams (marketing, sales, executive leadership) to ensure integrated communication strategies.
- Monitor media coverage and industry trends, providing regular reports and insights.
- Organize and manage press conferences, media events, and other promotional activities.
- Develop and maintain strong relationships with key influencers, stakeholders, and community leaders.
- Measure and report on the effectiveness of PR campaigns.
Qualifications:
- Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
- Minimum of 8 years of experience in public relations, media relations, or corporate communications.
- Demonstrated success in developing and executing impactful PR campaigns.
- Excellent written and verbal communication skills, with a strong portfolio of writing samples.
- Proven ability to manage crisis communications effectively.
- Strong understanding of the media landscape and social media platforms.
- Exceptional interpersonal skills and the ability to build and maintain relationships.
- Experience with PR software and media monitoring tools.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strategic thinker with strong analytical and problem-solving skills.