1,809 Communication jobs in the United States
Communication Specialist

Posted 4 days ago
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Job Description
Responsibilities:
- Assist in developing and implementing communication plans that drive business objectives.
- Create and refine key messages to ensure they resonate with target audiences.
- Utilize research and analytics to inform communication strategies and measure success.
- Write, edit, and present content that aligns with established processes and standards.
- Track and report performance metrics to evaluate the effectiveness of communication efforts.
- Build and maintain strong relationships with clients and team members through clear, consistent communication.
- Contribute to the execution of projects by demonstrating discipline and organization.
- Support other marketing and communication functions as needed.
- Address client needs with tailored communication solutions.
- Adapt to dynamic environments while maintaining high-quality output. Requirements - Minimum of one year of relevant experience in communication or related disciplines.
- Bachelor's degree in Journalism, Communication, Marketing, Public Relations, or similar fields.
- Proven ability to write, edit, and present content effectively.
- Strong organizational skills and dedication to project execution.
- Exceptional verbal and written communication skills.
- Ability to conduct market research and analyze data to inform decision-making.
- Creative thinking and problem-solving abilities.
- Flexibility to adapt to fast-paced and high-pressure environments. Innovation starts with people.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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COMMUNICATION SPECIALIST
Posted today
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Job Description
Description:
POSITION SUMMARY:
“Communications Specialist” will report to the Integrated Marketing Director. The Communications Specialist is responsible for creating and managing internal and external communication strategies across various platforms and channels such as websites, social media, email, direct mail, video, audio and events to promote Union Rescue Mission’s brand and achieve marketing goals. The ideal candidate will be passionate about creating compelling messages and engaging with diverse audiences including consumers, donors, partners, sponsors, guests and staff to shape the brand personality. Will also be responsible for social media reputation management.
CORE WORK PRINCIPLE:
Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.
ESSENTIAL FUNCTIONS:
- Communication Strategies: Develop and implement communication strategies that clearly present key messages and align with the company’s goals and objectives.
- Content Creation: Write content for newsletters, website, social media posts, emails, letters, direct mail and other communication materials.
- Social Media: Monitor and coordinate social media accounts, develop strategies to enhance company’s reputation, respond to comments and inquiries.
- Internal Communications: Prepare internal communications such as newsletters and email blasts for employees and stakeholders.
- Data analysis: Work with Digital Media Specialist to track key social media metrics such as engagements, conversions and impressions. Also tracks website traffic, email metrics, and campaign performance to identify areas for improvement; provides data-driven insights to inform future strategies.
- Brand Consistency: Ensure consistent messaging and brand identity across all communication channels.
- Conduct other tasks and projects assigned by the Integrated Marketing Director.
- Commitment to URM (Union Rescue Mission) mission, vision, and core values.
- Encourage guests in their faith and growth in Jesus Christ.
PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.
- Required manual dexterity for occasional reaching and lifting small objects, repetitive motion, and operating office equipment.
- Must be able to lift at least 25lbs.
WORK ENVIRONMENT:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
· Noise levels are considered low to moderate.
· The office is clean, orderly, properly lighted, and ventilated.
· Noise levels are considered low to moderate.
EXPERIENCE, EDUCATION AND LICENSURES:
- Bachelor’s degree in Communications, Marketing, Public Relations or related field
- 3-5 years of experience as a Communication Specialist, PR Officer or similar role.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Excellent writing, editing and proofreading skills; attention to detail and accuracy.
- Solid working knowledge of marketing communications, branding principles, and media relations.
- High level of creativity and strategic thinking, with the ability to develop engaging content strategies and solutions.
- Proficiency in social media platforms and digital marketing tools (Google Analytics, Canva, Hootsuite, Classy, ChatGPT, etc.).
- Working knowledge of graphic design tools (Photoshop, Illustrator, Lightroom, etc.).
- Analytics Interpretation: Ability to analyze data and draw actionable insights.
- Strong project management skills, attention to detail, quality, and task completion. Experience with Asana a plus.
- Strong interpersonal, interviewing and networking skills, with the ability to develop and maintain relationships.
- Ability to provide coaching and mentoring to junior members of team.
- Ability to be an effective team member and handle project leadership responsibility.
- Ability to adapt to changes in the external and organizational environment.
Communication Operator
Posted today
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Under direct supervision, receives incoming calls, initials emergency call notification, pages medical center personnel on request, and maintains various records, as required.
Essential Responsibilities:
+ Following established policies and procedures, establishes and maintains courteous, cooperative relations with the public, patients and other personnel.
+ Promotes, ensures, and improves customer services to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.
+ Receives and routes incoming calls to appropriate stations.
+ Pages medical center personnel.
+ Responds to callers inquiries concerning patient condition and other requests for information.
+ Announces appropriate and urgent messages. Serves as central communications point for all in-house emergencies (i.e., Code Red and Code Blue). Documents events in logs or in on-line database.
+ Performs various clerical duties such as listings of on-call personnel and listing of beeper personnel; distribution of brochures and mailings.
+ Records and processes requests for telephone equipment repair. Reports equipment malfunctions to appropriate personnel.
+ Performs other related duties as required.
+ Supervisory Responsibilities: This job has no supervisory responsibilities.
Grade 125
Basic Qualifications:
Experience
+ Minimum one (1) year of multi-line telephone experience.
+ Per the National Agreement, current KP Coalition employees have this experience requirement waived.
Education
+ High School Diploma/GED.
License, Certification, Registration
+ N/A
Additional Requirements:
+ Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write basic correspondence.
+ Ability to effectively present information in one-on-one and small group arrangements to customers, clients, and other incumbents of the organization.
+ Must be willing to work in a Labor Management Partnership environment.
+ Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.
+ Must pass typing test of 25WPM.
Preferred Qualifications:
+ N/A
COMPANY: KAISER
TITLE: Communication Operator
LOCATION: Fresno, California
REQNUMBER: 1350523
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Communication Operator
Posted 3 days ago
Job Viewed
Job Description
Under direct supervision, receives incoming calls, initials emergency call notification, pages medical center personnel on request, and maintains various records, as required.
Essential Responsibilities:
+ Following established policies and procedures, establishes and maintains courteous, cooperative relations with the public, patients and other personnel.
+ Promotes, ensures, and improves customer services to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.
+ Receives and routes incoming calls to appropriate stations.
+ Pages medical center personnel.
+ Responds to callers inquiries concerning patient condition and other requests for information.
+ Announces appropriate and urgent messages. Serves as central communications point for all in-house emergencies (i.e., Code Red and Code Blue). Documents events in logs or in on-line database.
+ Performs various clerical duties such as listings of on-call personnel and listing of beeper personnel; distribution of brochures and mailings.
+ Records and processes requests for telephone equipment repair. Reports equipment malfunctions to appropriate personnel.
+ Performs other related duties as required.
+ Supervisory Responsibilities: This job has no supervisory responsibilities.
Grade 125
Basic Qualifications:
Experience
+ Minimum one (1) year of multi-line telephone experience.
+ Per the National Agreement, current KP Coalition employees have this experience requirement waived.
Education
+ High School Diploma/GED.
License, Certification, Registration
+ N/A
Additional Requirements:
+ Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write basic correspondence.
+ Ability to effectively present information in one-on-one and small group arrangements to customers, clients, and other incumbents of the organization.
+ Must be willing to work in a Labor Management Partnership environment.
+ Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.
+ Must pass typing test of 25WPM.
Preferred Qualifications:
+ N/A
COMPANY: KAISER
TITLE: Communication Operator
LOCATION: South San Francisco, California
REQNUMBER: 1369300
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Communication Operator
Posted 1 day ago
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Job Description
Department: KH Switchboard
**Location:** Buffalo General Medical Center
Location of Job: US:NY:Buffalo
Work Type: Part-Time
**Scheduled Work Hours:** 11p-7a
Shift 3
**Job Description**
**Responsible for answering and executing incoming, outgoing and internal calls on the switchboard.**
**Education And Credentials**
High School Degree or GED.
**Experience**
**Prior work experience answering phones, preferably on a switchboard, preferably in healthcare is preferred but not required.**
Working Conditions
**Essential:**
* Weight Requirement - Sedentary (10 lbs)
**Job Details**
Standard Hours Bi-Weekly: 45.00
FTE: 0.6000
Weekend/Holiday Requirement: Yes
On Call Required: No
**With Rotation:** No
Work Arrangement: Onsite
Union Code: U07 - CWA 1168 BGH TCC
Requisition ID#: 10153
Grade: T3
Pay Frequency: Bi-Weekly
**Salary Range:** $21.15 -$26.79
*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.
_Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_
**Position** Communication Operator
**Location** US:NY:Buffalo | Clerical | Part-Time
**Req ID** null
Equal Opportunity Employer
Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences.
Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.
Communication Architect
Posted 4 days ago
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Job Description:
We are seeking a Communication Architect with deep expertise in EDI systems and enterprise integration platforms. This role will focus on designing, managing, and optimizing communication workflows across trading partners using Cleo Harmony and related tools. The ideal candidate will have a strong background in EDI protocols, hands-on experience with Cleo technologies, and a solid understanding of secure and scalable data exchange architecture.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
Required Skills & Experience:
810 years of experience in EDI and enterprise communication architecture
Strong hands-on experience with Cleo Harmony, VLTrader, and Cleo Clarify
Proficiency in EDI protocols such as AS2, FTP, and SFTP
Experience with integration platforms like BizTalk or Linoma is a plus
Excellent problem-solving skills and ability to work across technical and business teams
Day-to-Day Responsibilities:
Architect and maintain communication workflows using Cleo Harmony, VLTrader, and other integration tools.
Manage EDI integrations and protocols including AS2, FTP, and SFTP.
Collaborate with internal teams and external partners to ensure seamless and secure data exchange.
Troubleshoot and resolve communication and integration issues across platforms.
Provide architectural guidance and best practices for system interoperability and data flow design.
Support ongoing enhancements and upgrades to the Cleo platform and related systems null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Communication Consultant
Posted 6 days ago
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Job Description
**Position Summary: Communication Consultant**
Position is accountable for excellent communications project management, writing and client service. Contributes to corporate goals and targets through implementation of communications plans for internal and external audiences. Coordinates work with other Communications staff to ensure alignment with overall strategy for the company and/or business units, jurisdictions and issues.
**Essential Responsibilities**
+ Plans, research, writes, edits and coordinates development of print, electronic and web-based communications, including brochures, bill inserts, fact sheets, presentations and collateral material.
+ Coordinates work and schedules with graphic designers, ensuring final products meet client needs. Documents and improves processes to produce quality, on-time results within budget.
+ Serves on various cross-functional teams to provide communications perspectives and helps develop and implement plans and tactics to achieve team's mission. Provides communications counsel to clients.
+ Works closely with vendor-partners, including printers, direct mail houses, bindery shops, etc., to ensure production meets quality and timing requirements; receives invoices and initiates payment process, including ensuring correct budget codes are used. Understands and supports Xcel Energy's brand; understands and demonstrates behaviors in accordance with the corporate values.
**Minimum Requirements**
+ Five to seven years' experience in positions that require significant, direct interaction with clients, designers and production vendors.
+ Work in an agency orcorporate setting preferred.
+ Proven ability to write clearly, concisely, quickly and accurately, incorporating key messages and calls to action and using appropriate language and tone for the target audience.
+ Able to progress on a variety of projects during the course of the workday and accustomed to working at a fast pace.
+ Degree in journalism, public relations, communications or related discipline.
+ Experience in the utility industry preferred.
+ Consultant in Customer Communications: experience and success in marketing communications for business-to-business and/or business-to-consumer products, including direct marketing, Internet marketing and collateral material development.
**Preferred Qualifications:**
+ Familiar with Associated Press Style.
+ Proficient within Microsoft Office Suite.
As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at .
Non-Bargaining
The anticipated starting base pay for this position is: $71,900.00 to $94,600.00 per year
This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave
Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.
In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.
Deadline to Apply: 08/15/25
EEO is the Law ( | EEO is the Law Supplement ( | Pay Transparency Nondiscrimination ( | Equal Opportunity Policy (PDF) ( | Employee Rights (PDF) ( STATEMENT**
Xcel Energy endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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Communication Dispatcher

Posted 10 days ago
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+ Full Time
+ Exeter, NH 03833 ( Posted 3 months ago
**Exeter Hospital**
Req#14554
**Req#:** 14554
**Full Time,Day Shift** Monday - Friday, 9:30am-6pm
Provides telephone service for all hospital departments physicians and outside callers for Physician's Answering Service and the Hospital.
**Requirements:**
+ High school graduate or equivalent
+ 6 months - 1 year experience
**Major Responsibities:**
1. Answers all incoming/outgoing hospital and Physician Answering Service calls through the telephone switchboard system.
2. Monitors security system.
3. Receives and documents all emergency calls for Physician Answering Service.
4. Compiles daily on-call schedules from numerous calendars.
5. Dispatches security staff via radio.
6. Pages employees and physicians as requested.
Equal Opportunity Employer/Veterans/Disabled
Communication Operator
Posted 22 days ago
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Job Description
**Requisition Number:** 10015
**Location:** CHA Everett Hospital
**Work Days:** Sun, Mon, Tues, Fri, Sat 7:30am-4:00pm
**Category:** Clerical and Administrative Support
**Department:** IT Communications
**Job Type:** Full time
**Work Shift:** Day
**Hours/Week:** 40
**Union Name:** SEIU 1199
This position works **on site** at the Everett Hospital.
The IT Communications Department provides operation support for all telecommunications systems for all Cambridge Health Alliance sites. Summary: Under the general supervision of the Communications Center Supervisor, the Communications Operator performs routine, emergency and special communications procedures using PC based telephone and data programs to support all CHA hospitals, health centers & administrative offices. Operators handle telephone inquiries from patients, community at large and CHA clinicians and staff and provide accurate information and/or telephone transfer services to the appropriate person or department.
The Communications Operator accesses on-line directories, on-call schedules, policies and procedures; assists in locating physicians and staff within a fast paced centralized Communications Center. Essential job functions include greeting customers over the telephone with a professional and helpful attitude, accurately handling time sensitive communications requests, efficiently using resources, demonstrating a high level of teamwork, paying attention to detail, and processing multiple tasks between different functions.
**Qualifications:**
+ High School diploma or equivalent.
+ Able to read and write English and follow instructions.
+ Minimum of 1 year experience operating computerized telephone operator switchboard equipment and personal computer with 6 months having been in direct customer service interaction (via telephone) in a fast-paced, high pressure service environment; familiar with beeper paging units.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
_Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA._
_Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality._
_At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People._
Communication Technician
Posted today
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Job Description
GENERAL DESCRIPTION
The following is intended only as an illustration of the various types of work performed, skills and expertise required, equipment used, and special requirements and conditions. The omission of specific duties, skills, etc., does not exclude them from the position if they are similar, related, or a logical assignment to the position.
ESSENTIAL JOB FUNCTIONS
- Is able to work any post, assignment, or shift to support the 24- hour per day, 7- day a week operation. This includes nights, weekends, and holidays; and when the need arises, adjust their schedule to accomplish a mission or operational need.
- Receives and responds to 911, emergency, non-emergency, complaint, and service-related phone calls.
- Determines nature and priority of calls by asking questions of callers, and transfers information to appropriate units or person.
- Operates computer-aided dispatch (CAD) system to dispatch public safety units to calls; monitors activities and location of public safety units to ensure situations are under control; provides immediate backup when needed and notifies appropriate supervisors.
- Operates teletype computer equipment to enter, retrieve, and transmit information regarding outstanding warrants, vehicle registrations, driver licenses, criminal histories, etc.; maintains appropriate logs and files in accordance with requirements of the Florida Crime Information Commission (NCIC and FCIC) and departmental procedures.
- Interacts in a professional manner via radio or telephone with the public and fellow employees and other public safety agencies.
- Responsible for being knowledgeable of all material contained within the Communications Center Standard Operating Guide, has a working knowledge of departmental rules/regulations and city rules/regulations.
- Maintains various files and logs to document information pertaining to public safety and established standards.
- Conducts tours and assists with public education presentations at events when needed.
- Performs general clerical work as required, including typing reports and records, entering and retrieving computer data, copying and filing documents, and faxing.
- Directs public to appropriate community resources.
- Trains new employees by demonstrating procedures, instructing in the operation of equipment, and teaching the knowledge, skills, and abilities needed for successful performance
KNOWLEDGE, SKILLS & ABILITIES
- Knowledge of operating procedures for handling emergency and non-emergency calls.
- Knowledge of FCIC/NCIC procedures and regulations.
- Knowledge of Police Information Management System.
- Knowledge of computer-aided dispatch (CAD) system operations.
- Considerable knowledge of the efficient operation of radios; receiving and transmitting equipment.
- Ability to multi-task in a fast-paced, stressful environment, exercise good judgment and responds to various calls simultaneously and take proper action.
- Ability to maintain a constant attention to details while using communication equipment in noisy and confined work area with radio traffic, ringing telephones and conversations occurring simultaneously.
- Thorough knowledge of the geographic boundaries of the City and surrounding district including location of streets, subdivisions, important buildings, and major landmarks.
- Ability to type at least 30 words per minute.
- Ability to speak clearly in a well-modulated voice, using good diction.
- Ability to understand and carry out oral and written instructions.
- Knowledge in 911 operations.
- Perform coordinating work involving guidelines and rules with constant problem-solving.
MINIMUM QUALIFICATIONS
- Graduation from high school or equivalent certification required.
- Valid Florida driver's license or other acceptable official identification.
- Basic FCIC/NCIC certification or ability to become certified within 6 months of hire. State of Florida DOH Telecommunicator Certification preferred.
- Knowledge of emergency medical dispatch (EMD) and successfully pass the certification test within six months of starting position.
SUPERVISORY RESPONSIBILITIES
- This position has no supervisory responsibilities.
EQUIPMENT USED
- 911 telecommunication consoles, basic office equipment, e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines; ability to operate Telecommunications Device for the Deaf (TDD).
PHYSICAL REQUIREMENTS
- Must be physically able to operate a variety of machines and equipment including computer
- office equipment, telephone, etc.
- Physical demands are essentially those of sedentary work. Tasks may require extended periods of time at a keyboard or workstation.
- Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear).
- Work requires sitting for an extended period of time. Occasional walking, standing, lifting (under 20 lbs.), bending, pushing, pulling, kneeling and reaching overhead.
JOB LOCATION
Apopka Police Department, all City owned buildings/property, parks, grounds and recreation facilities. Any off-site locations and facilities utilized as part of the City's participation or involvement in an event, activity or job assignment. Occasional travel to meetings, conferences, and seminars/training schools will be required as a part of the employee's development and training.
DISCLAIMER:
The City of Apopka reserves the right to fill positions prior to the closing date and also reserves the right to close the posting prior to the date indicated. Positions will be filled by competitive selection from among categories of qualified and available candidates. It is the policy of the City of Apopka to give first consideration to all employees and other internal applicants prior to considering external (outside) applicants. Applicants should expect a starting salary at the minimum of the pay grade range; applicants with exceptional qualifications and/or experience may be eligible for a rate of pay which is higher than the range minimum upon approval by Administration. Your social security number is requested for the purpose of payroll eligibility verification, processing employment benefits, applicant and employee background checks, and income reporting and will be used solely for those purposes. The City of Apopka participates in E-Verify. Employers are required by federal law to verify the identity and employment eligibility of all persons hired to work in the United States. We utilize the E-Verify system to process our new hires. We provide information to the Social Security Administration and, if necessary, the Department of Homeland Security with Information from each new employee's Form I-9 to confirm work authorization.