What Jobs are available for Community Centers in the United States?
Showing 2203 Community Centers jobs in the United States
Community Engagement Coordinator
85213 Mesa, Arizona
Banner Health
Posted 4 days ago
Job Viewed
Job Description
**Primary City/State:**
Mesa, Arizona
**Department Name:**
Consumer Care-Corp
**Work Shift:**
Day
**Job Category:**
Marketing and Communications
Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care - and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.
We are seeking candidates who are motivated and enthusiastic to be part of the Community Engagement team . Within this position you will be responsible for registering interested parties in prenatal education classes, medical symposiums/conferences, and clinical certification courses. This role also includes scheduling new patient appointments with primary care providers. You must be able to communicate well with our patients and provide extraordinary customer service. There is room for growth and this role offers great stability.
**Department:** **Consumer Experience**
**Location:** **Banner Health Corp Mesa (525 W Brown Rd)**
**Duties: Registering interested parties in prenatal education classes, medical** **symposiums/conferences,** **and clinical certification courses. This role also includes scheduling new patient appointments with primary care providers.**
**Shift M-F** **8** **AM-4:30 PM**
**Training: 8 AM-4:30 PM**
**Three year's call center experience would be helpful.**
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY
This position efficiently responds to and processes inbound and outbound calls, emails, digital commerce applications and leverages tools for symptom based call evaluation. This position manages incoming member/patient calls to evaluate call purpose and acuity utilizing established protocols, documenting the purpose, information and resultant disposition of the call. Also facilitates appropriate referrals to physicians, services, and facilities, and/or directs individuals to other departments or services that may meet the patient needs. Manages and maintains class registry information and reservations online.
CORE FUNCTIONS
1. Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls providing information to callers and responding to caller requests in a professional, confidential and courteous manner. Follows written and computer based procedures to ensure that calls are processed according to individual facility guidelines.
2. Initial point of contact for calls and messages to the Nurse Now line prior to routing to RN Triage staff. Utilizes symptom-based guidelines and documents all calls for medical/legal purposes using appropriate tools. Documents in a timely manner to ensure compliance with established policies and procedures. Determines the acuity of situation/needs and routes callers to the appropriate level of care or resolution.
3. Maintains accurate documentation and entry of information into Cerner, BHN database and other databases. Maintains accurate documentation and encounter information related to this work.
4. Effectively communicates and builds impactful relationships through written, digital and verbal channels with patients, facilities, providers and other clinical colleagues to ensure an easy, empathetic, solution-orientated patient experience, included but not limited to phone, chat, email, electronic medical record messaging and other digital channels.
5. Provides customers with physician or other provider referrals upon request via phone or email. Completes reservations for community education and events facilitated and offered by Banner. Follows detailed instructions provided to accurately and efficiently complete reservation and referral requests. Maintains and organizes class and event schedule as well as physician profiles within a database, paperwork and/or documentation and ensures the confidentiality of those items.
6. As assigned, process payments and ensure security and confidentiality of electronic credit card payments, adjustments, correspondence, refunds, in an accurate and timely manner, meeting goals in work quality and productivity. Coordinates with other staff members and department staff as necessary ensure correct processing. May perform other office and clerical support work including, but not limited to, making copies, sending faxes communication with patients and Banner Health staff and/or other routine responsibilities.
7. Shows initiative and problem solving skills when handling difficult or challenging situations. Maintains accurate documentation in electronic database and written records as set forth by each educator or department.
8. Works closely with all departments, staff and customers for several facilities to ensure efficient operations. Customers include patients, employees, volunteers, departments, physicians, organizational entities, external vendors and the community at large. Services inbound and outbound patient calls customer and staff communications for all facilities in the states in which they operate. Works with various departments and staff including but not limited to Urgent Care, ED, Scheduling etc. to provide detailed care information.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge and skills/abilities typically attained with minimum of two or more years of customer service or related experience in a healthcare setting, such as medical office/clinic, HUC or medical insurance environment.
Other acceptable experience includes CNA, hospital scheduling, HIMS, medical assistant or receptionist in a medical setting or other equivalent experience. Demonstrated ability to provide essential customer service and knowledge in a high paced inbound contact center environment. Ability to use technology tools and systems to route callers based on acuity and refer to the appropriate level of care or resolution.
Must possess excellent oral and written communication, as well as listening skills to effectively interact pleasantly and calmly with incoming callers. Must possess basic computer skills, including familiarity with computer keyboards. Must be able to effectively prioritize and make sound decisions following established triage guidelines, department policies, procedures and standards. Ability to multi-task in a fast-paced environment with frequent interruptions. Must be able to learn and apply department procedures to react quickly to emergency situations, as well as process calls within defined standards. Must possess the ability to work cohesively in a team environment, as well as train and act as a mentor to peers.
PREFERRED QUALIFICATIONS
Experience with an in-bound call center or clinic preferred. Knowledge of triage tools and processes preferred. Some level of familiarity with medical terminology strongly preferred.
Additional related education and/or experience preferred.
**EEO Statement:**
EEO/Disabled/Veterans ( organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy ( Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
Mesa, Arizona
**Department Name:**
Consumer Care-Corp
**Work Shift:**
Day
**Job Category:**
Marketing and Communications
Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care - and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.
We are seeking candidates who are motivated and enthusiastic to be part of the Community Engagement team . Within this position you will be responsible for registering interested parties in prenatal education classes, medical symposiums/conferences, and clinical certification courses. This role also includes scheduling new patient appointments with primary care providers. You must be able to communicate well with our patients and provide extraordinary customer service. There is room for growth and this role offers great stability.
**Department:** **Consumer Experience**
**Location:** **Banner Health Corp Mesa (525 W Brown Rd)**
**Duties: Registering interested parties in prenatal education classes, medical** **symposiums/conferences,** **and clinical certification courses. This role also includes scheduling new patient appointments with primary care providers.**
**Shift M-F** **8** **AM-4:30 PM**
**Training: 8 AM-4:30 PM**
**Three year's call center experience would be helpful.**
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY
This position efficiently responds to and processes inbound and outbound calls, emails, digital commerce applications and leverages tools for symptom based call evaluation. This position manages incoming member/patient calls to evaluate call purpose and acuity utilizing established protocols, documenting the purpose, information and resultant disposition of the call. Also facilitates appropriate referrals to physicians, services, and facilities, and/or directs individuals to other departments or services that may meet the patient needs. Manages and maintains class registry information and reservations online.
CORE FUNCTIONS
1. Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls providing information to callers and responding to caller requests in a professional, confidential and courteous manner. Follows written and computer based procedures to ensure that calls are processed according to individual facility guidelines.
2. Initial point of contact for calls and messages to the Nurse Now line prior to routing to RN Triage staff. Utilizes symptom-based guidelines and documents all calls for medical/legal purposes using appropriate tools. Documents in a timely manner to ensure compliance with established policies and procedures. Determines the acuity of situation/needs and routes callers to the appropriate level of care or resolution.
3. Maintains accurate documentation and entry of information into Cerner, BHN database and other databases. Maintains accurate documentation and encounter information related to this work.
4. Effectively communicates and builds impactful relationships through written, digital and verbal channels with patients, facilities, providers and other clinical colleagues to ensure an easy, empathetic, solution-orientated patient experience, included but not limited to phone, chat, email, electronic medical record messaging and other digital channels.
5. Provides customers with physician or other provider referrals upon request via phone or email. Completes reservations for community education and events facilitated and offered by Banner. Follows detailed instructions provided to accurately and efficiently complete reservation and referral requests. Maintains and organizes class and event schedule as well as physician profiles within a database, paperwork and/or documentation and ensures the confidentiality of those items.
6. As assigned, process payments and ensure security and confidentiality of electronic credit card payments, adjustments, correspondence, refunds, in an accurate and timely manner, meeting goals in work quality and productivity. Coordinates with other staff members and department staff as necessary ensure correct processing. May perform other office and clerical support work including, but not limited to, making copies, sending faxes communication with patients and Banner Health staff and/or other routine responsibilities.
7. Shows initiative and problem solving skills when handling difficult or challenging situations. Maintains accurate documentation in electronic database and written records as set forth by each educator or department.
8. Works closely with all departments, staff and customers for several facilities to ensure efficient operations. Customers include patients, employees, volunteers, departments, physicians, organizational entities, external vendors and the community at large. Services inbound and outbound patient calls customer and staff communications for all facilities in the states in which they operate. Works with various departments and staff including but not limited to Urgent Care, ED, Scheduling etc. to provide detailed care information.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge and skills/abilities typically attained with minimum of two or more years of customer service or related experience in a healthcare setting, such as medical office/clinic, HUC or medical insurance environment.
Other acceptable experience includes CNA, hospital scheduling, HIMS, medical assistant or receptionist in a medical setting or other equivalent experience. Demonstrated ability to provide essential customer service and knowledge in a high paced inbound contact center environment. Ability to use technology tools and systems to route callers based on acuity and refer to the appropriate level of care or resolution.
Must possess excellent oral and written communication, as well as listening skills to effectively interact pleasantly and calmly with incoming callers. Must possess basic computer skills, including familiarity with computer keyboards. Must be able to effectively prioritize and make sound decisions following established triage guidelines, department policies, procedures and standards. Ability to multi-task in a fast-paced environment with frequent interruptions. Must be able to learn and apply department procedures to react quickly to emergency situations, as well as process calls within defined standards. Must possess the ability to work cohesively in a team environment, as well as train and act as a mentor to peers.
PREFERRED QUALIFICATIONS
Experience with an in-bound call center or clinic preferred. Knowledge of triage tools and processes preferred. Some level of familiarity with medical terminology strongly preferred.
Additional related education and/or experience preferred.
**EEO Statement:**
EEO/Disabled/Veterans ( organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy ( Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
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0
Community Engagement Specialist
Texas, Texas
KBR
Posted today
Job Viewed
Job Description
Title:
Community Engagement Specialist
*This position is contingent upon contract funding*
Belong. Connect. Grow. With KBR
Are you energized by meeting new people, building relationships, and making a real impact in your community? We're looking for a Community Engagement Specialist who thrives in the field, loves meaningful conversations, and knows how to turn partnerships into action.
In this role, you'll be the key connector between our organization and community partners like medical examiners, coroners, funeral homes, and more. You'll lead outreach efforts, host educational events, and keep relationships strong—all while driving awareness and support for a life-changing mission.
What You'll Do:
- Build and manage relationships with community stakeholders.
- Deliver compelling messages that inspire action.
- Represent us each day in your local communities at events, conferences, and in everyday conversations.
- Lead educational initiatives and professional development sessions.
- Track your impact through smart reporting and CRM tools.
Why You'll Love It:
- Every day is different.
- You'll meet amazing people.
- You'll help drive a mission that matters.
- You'll work independently but stay connected to a passionate team.
Qualifications:
Required:
- Bachelor's degree in a related field (or related experience to substitute experience for education on a 1-1 basis)
- 2–4 years of experience post bachelor's degree in field outreach, sales, or relationship management.
- Excellent communication and presentation skills.
- Personal vehicle, a valid driver's license, and love for being out in the field.
- Bonus if you've worked in organ/tissue donation, end-of-life services, or a criminal justice field
Expected starting salary $52,000 - $58,000 with room for growth and advancement
The offered rate will be based on contract affordability and the selected candidate's working location, knowledge, skills, abilities and / or experience and in consideration of internal parity.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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1
Intern, Community Engagement
20080 Washington, District Of Columbia
American Bankers Association
Posted 16 days ago
Job Viewed
Job Description
**Want to work for a great Organization?**
The American Bankers Association is the banking industry's champion. Joining ABA makes you part of a team that: - has Extraordinary People - ABA experts are the "go to" sources for bankers, policy makers and the media for credible information and insights for the banking industry. - has Unmatched Scope and Scale - ABA's unparalleled information and services keep members current, knowledgeable and prepared. - is Impact-Driven - ABA has a proven record of bringing about positive change for our members and the industry. We take action and achieve results. Plus competitive pay, an outstanding benefits package, a convenient DC location, a professional collegial work environment and an opportunity to work on issues of national significance equals a winning combination!
Click Here to review ABA's holistic approach to Benefits and Total Rewards. ( of Choice:** ABA is recognized with a _2025_ _Great Company Culture Award_ and _2025 Great Place to Work_ designation!
**Job Description:**
**Duration/Hours** **:**
June 1, 2026 - August 7, 2026
Pay rate is $25/hour for undergraduate student (rising Junior or Senior)
Full-time; 37.5 hours per week
ABA's Internship provides students with a paid opportunity to work with one of the biggest trade associations in Washington, DC. This extremely selective opportunity provides students with the opportunity to do substantial work in various divisions across ABA, connect with leadership, build a network, and make a difference.
**Primary Responsibilities**
+ Collaborate with the ABA Foundation team to promote banker engagement with communities.
+ Coordinate Foundation efforts to recognize and promote the ways banks contribute to economic growth and community development.
+ Investigate ways to expand the Foundation's Unlocking Homeownership and Nonprofit Bank Partnerships campaigns.
+ Support the Foundation's Community Commitment Awards program, a national contest that recognizes banks' extraordinary acts of service to support the people in their communities and grow their local economies
+ Research non-banker organizations that would benefit from the Foundation's various community engagement programs.
+ Assist the Foundation team with communications efforts, such as developing content for the Foundation's monthly newsletter - Spirit of Banking.
+ Performing general administrative duties as necessary.
**Required Skills**
Interest in banking, community development, affordable housing, and/or nonprofit management.
Excellent oral and written communication skills, and experience with writing briefs and reports.
Self-motivation; ability to work both independently and as a team player.
Ability to manage and prioritize multiple tasks and pay close attention to detail, with strong organization skills.
Strong research skills and the ability to analyze and report/summarize information.
Experience with Microsoft Word, PowerPoint and Excel; familiarity with web-based research required.
Ability to report into ABA headquarters located in Washington, DC, at least two-times per week (relocation assistance or stipend is not included for the intern program). Internship positions are not eligible for healthcare insurance coverage.
**Minimum Education Requirements**
Major Field of Study: Public administration, public policy, economics, non-profit management, public health, business
Rising Junior, Senior ($5.00 an hour)
**Salary Band Range:**
15.00 - 37.50 - 60.00
American Bankers Association (ABA) is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, sex, marital status, gender identity, sexual orientation, disability, protected Veteran status, personal appearance, political affiliation, family responsibilities, or any other characteristic protected by applicable law.
The American Bankers Association is the voice of America's banks-the small, midsize, regional and large banks that together employ more than 2 million women and men and help drive America's economy.
Please join us and become a part of a rapidly transforming industry that drives growth and innovation at home and around the world.
The American Bankers Association is the banking industry's champion. Joining ABA makes you part of a team that: - has Extraordinary People - ABA experts are the "go to" sources for bankers, policy makers and the media for credible information and insights for the banking industry. - has Unmatched Scope and Scale - ABA's unparalleled information and services keep members current, knowledgeable and prepared. - is Impact-Driven - ABA has a proven record of bringing about positive change for our members and the industry. We take action and achieve results. Plus competitive pay, an outstanding benefits package, a convenient DC location, a professional collegial work environment and an opportunity to work on issues of national significance equals a winning combination!
Click Here to review ABA's holistic approach to Benefits and Total Rewards. ( of Choice:** ABA is recognized with a _2025_ _Great Company Culture Award_ and _2025 Great Place to Work_ designation!
**Job Description:**
**Duration/Hours** **:**
June 1, 2026 - August 7, 2026
Pay rate is $25/hour for undergraduate student (rising Junior or Senior)
Full-time; 37.5 hours per week
ABA's Internship provides students with a paid opportunity to work with one of the biggest trade associations in Washington, DC. This extremely selective opportunity provides students with the opportunity to do substantial work in various divisions across ABA, connect with leadership, build a network, and make a difference.
**Primary Responsibilities**
+ Collaborate with the ABA Foundation team to promote banker engagement with communities.
+ Coordinate Foundation efforts to recognize and promote the ways banks contribute to economic growth and community development.
+ Investigate ways to expand the Foundation's Unlocking Homeownership and Nonprofit Bank Partnerships campaigns.
+ Support the Foundation's Community Commitment Awards program, a national contest that recognizes banks' extraordinary acts of service to support the people in their communities and grow their local economies
+ Research non-banker organizations that would benefit from the Foundation's various community engagement programs.
+ Assist the Foundation team with communications efforts, such as developing content for the Foundation's monthly newsletter - Spirit of Banking.
+ Performing general administrative duties as necessary.
**Required Skills**
Interest in banking, community development, affordable housing, and/or nonprofit management.
Excellent oral and written communication skills, and experience with writing briefs and reports.
Self-motivation; ability to work both independently and as a team player.
Ability to manage and prioritize multiple tasks and pay close attention to detail, with strong organization skills.
Strong research skills and the ability to analyze and report/summarize information.
Experience with Microsoft Word, PowerPoint and Excel; familiarity with web-based research required.
Ability to report into ABA headquarters located in Washington, DC, at least two-times per week (relocation assistance or stipend is not included for the intern program). Internship positions are not eligible for healthcare insurance coverage.
**Minimum Education Requirements**
Major Field of Study: Public administration, public policy, economics, non-profit management, public health, business
Rising Junior, Senior ($5.00 an hour)
**Salary Band Range:**
15.00 - 37.50 - 60.00
American Bankers Association (ABA) is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, sex, marital status, gender identity, sexual orientation, disability, protected Veteran status, personal appearance, political affiliation, family responsibilities, or any other characteristic protected by applicable law.
The American Bankers Association is the voice of America's banks-the small, midsize, regional and large banks that together employ more than 2 million women and men and help drive America's economy.
Please join us and become a part of a rapidly transforming industry that drives growth and innovation at home and around the world.
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View Now
2
Community Engagement Specialist
25325 Charleston, West Virginia
Highmark Health
Posted 11 days ago
Job Viewed
Job Description
**Company :**
Highmark Inc.
**Job Description :**
**JOB SUMMARY**
This job is accountable for grassroots efforts, developing relationships and acting as a liaison with local community organizations, key community leaders, partners and health plan members to promote the Organization's role as a leader in improved healthcare for the community at large. The incumbent represents the Organization to enhance the Organization's brand awareness/preference, leadership, image, reputation and community involvement. Works with non-profit organizations with regard to partnerships, volunteerism and special community programs. Implements and manages multiple programs and events that support the Organization's business and community missions. Meets with agencies and organizations that address the under-served population to assess potential collaborative opportunities that address the Social Determinants of Health (SDOH). Implements and manages community programs in assigned territory.
**This role requires someone to live within the state of West Virginia.**
**ESSENTIAL RESPONSIBILITIES**
+ In-field travel throughout assigned territory a minimum of 4 days per week.
+ Able to work weekends and extended hours as needed. Develop territory management plan according to individual goals.
+ Develop collaborations and partnerships with key community stakeholders and internal departments to effectively implement community programs and events. Assist in health education presentations as required.
+ Serve as a representative in the community. Attend meetings and events with community leaders, non-profit organizations and potential partners. Serve as a brand ambassador by wearing company logo identified apparel regularly.Assist in planning and execution of Community Engagement events.
+ Identify and develop relationships with healthcare stakeholders, faith based leaders, government employees, elected officials and community leaders. Contact unsolicited community organizations and leaders.
+ Build an understanding of SDOH, Managed Care issues, Medicare, Medicaid, Dual Special Needs and delivery of those services to the community. Meet and communicate with outside entities regularly to learn of community needs.
+ Collaborate with Medicare Sales team to identify enrollment opportunities.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ None
**EXPERIENCE**
**Required**
+ 3 years in Community Engagement/Community Programs/Nonprofit Program
**Preferred**
+ 1 year of project management and/or event planning
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ Medicare Insurance Licensure, including Life and Health Insurance
+ AHIP (America's Health Insurance Plans) certification
**SKILLS**
+ Ability to multi-task and prioritize in a fast-paced environment
+ Strong work ethic and ability to work semi-independently in a distanced/work-from-home environment
+ Excellent customer service skills, with an outgoing and enthusiastic personality, demonstrating the ability to engage and work with people from all races and backgrounds
+ Proficiency in computer applications, including Microsoft Office: Excel, Word, PowerPoint and SharePoint
+ Excellent customer service skills, with an outgoing and enthusiastic personality, demonstrating the ability to engage and work with people from all races and backgrounds
+ Excellent written and oral communication skills
**Language (Other than English):**
None
**Travel Requirement:**
50% - 75%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Remote
Teaches / trains others regularly
Frequently
Travel regularly from the office to various work sites or from site-to-site
Constantly
Works primarily out-of-the office selling products/services (sales employees)
Constantly
Physical work site required Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Frequently
Lifting: 25 to 50 pounds
Occasionally
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$50,200.00
**Pay Range Maximum:**
$91,200.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J
Highmark Inc.
**Job Description :**
**JOB SUMMARY**
This job is accountable for grassroots efforts, developing relationships and acting as a liaison with local community organizations, key community leaders, partners and health plan members to promote the Organization's role as a leader in improved healthcare for the community at large. The incumbent represents the Organization to enhance the Organization's brand awareness/preference, leadership, image, reputation and community involvement. Works with non-profit organizations with regard to partnerships, volunteerism and special community programs. Implements and manages multiple programs and events that support the Organization's business and community missions. Meets with agencies and organizations that address the under-served population to assess potential collaborative opportunities that address the Social Determinants of Health (SDOH). Implements and manages community programs in assigned territory.
**This role requires someone to live within the state of West Virginia.**
**ESSENTIAL RESPONSIBILITIES**
+ In-field travel throughout assigned territory a minimum of 4 days per week.
+ Able to work weekends and extended hours as needed. Develop territory management plan according to individual goals.
+ Develop collaborations and partnerships with key community stakeholders and internal departments to effectively implement community programs and events. Assist in health education presentations as required.
+ Serve as a representative in the community. Attend meetings and events with community leaders, non-profit organizations and potential partners. Serve as a brand ambassador by wearing company logo identified apparel regularly.Assist in planning and execution of Community Engagement events.
+ Identify and develop relationships with healthcare stakeholders, faith based leaders, government employees, elected officials and community leaders. Contact unsolicited community organizations and leaders.
+ Build an understanding of SDOH, Managed Care issues, Medicare, Medicaid, Dual Special Needs and delivery of those services to the community. Meet and communicate with outside entities regularly to learn of community needs.
+ Collaborate with Medicare Sales team to identify enrollment opportunities.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ None
**EXPERIENCE**
**Required**
+ 3 years in Community Engagement/Community Programs/Nonprofit Program
**Preferred**
+ 1 year of project management and/or event planning
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ Medicare Insurance Licensure, including Life and Health Insurance
+ AHIP (America's Health Insurance Plans) certification
**SKILLS**
+ Ability to multi-task and prioritize in a fast-paced environment
+ Strong work ethic and ability to work semi-independently in a distanced/work-from-home environment
+ Excellent customer service skills, with an outgoing and enthusiastic personality, demonstrating the ability to engage and work with people from all races and backgrounds
+ Proficiency in computer applications, including Microsoft Office: Excel, Word, PowerPoint and SharePoint
+ Excellent customer service skills, with an outgoing and enthusiastic personality, demonstrating the ability to engage and work with people from all races and backgrounds
+ Excellent written and oral communication skills
**Language (Other than English):**
None
**Travel Requirement:**
50% - 75%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Remote
Teaches / trains others regularly
Frequently
Travel regularly from the office to various work sites or from site-to-site
Constantly
Works primarily out-of-the office selling products/services (sales employees)
Constantly
Physical work site required Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Frequently
Lifting: 25 to 50 pounds
Occasionally
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$50,200.00
**Pay Range Maximum:**
$91,200.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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Req ID: J
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3
Community Engagement Specialist
78284 San Antonio, Texas
KBR
Posted 4 days ago
Job Viewed
Job Description
Title:
Community Engagement Specialist
Belong. Connect. Grow. With KBR
Are you energized by meeting new people, building relationships, and making a real impact in your community? We're looking for a Community Engagement Specialist who thrives in the field, loves meaningful conversations, and knows how to turn partnerships into action.
In this role, you'll be the key connector between our organization and community partners like medical examiners, coroners, funeral homes, and more. You'll lead outreach efforts, host educational events, and keep relationships strong-all while driving awareness and support for a life-changing mission.
What You'll Do:
+ Build and manage relationships with community stakeholders.
+ Deliver compelling messages that inspire action.
+ Represent us each day in your local communities at events, conferences, and in everyday conversations.
+ Lead educational initiatives and professional development sessions.
+ Track your impact through smart reporting and CRM tools.
Why You'll Love It:
+ Every day is different.
+ You'll meet amazing people.
+ You'll help drive a mission that matters.
+ You'll work independently but stay connected to a passionate team.
Qualifications:
Required:
+ Bachelor's degree in a related field (or related experience to substitute experience for education on a 1-1 basis)
+ 2-4 years of experience post bachelor's degree in field outreach, sales, or relationship management.
+ Excellent communication and presentation skills.
+ Personal vehicle, a valid driver's license, and love for being out in the field.
+ Bonus if you've worked in organ/tissue donation, end-of-life services, or a criminal justice field!
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Community Engagement Specialist
Belong. Connect. Grow. With KBR
Are you energized by meeting new people, building relationships, and making a real impact in your community? We're looking for a Community Engagement Specialist who thrives in the field, loves meaningful conversations, and knows how to turn partnerships into action.
In this role, you'll be the key connector between our organization and community partners like medical examiners, coroners, funeral homes, and more. You'll lead outreach efforts, host educational events, and keep relationships strong-all while driving awareness and support for a life-changing mission.
What You'll Do:
+ Build and manage relationships with community stakeholders.
+ Deliver compelling messages that inspire action.
+ Represent us each day in your local communities at events, conferences, and in everyday conversations.
+ Lead educational initiatives and professional development sessions.
+ Track your impact through smart reporting and CRM tools.
Why You'll Love It:
+ Every day is different.
+ You'll meet amazing people.
+ You'll help drive a mission that matters.
+ You'll work independently but stay connected to a passionate team.
Qualifications:
Required:
+ Bachelor's degree in a related field (or related experience to substitute experience for education on a 1-1 basis)
+ 2-4 years of experience post bachelor's degree in field outreach, sales, or relationship management.
+ Excellent communication and presentation skills.
+ Personal vehicle, a valid driver's license, and love for being out in the field.
+ Bonus if you've worked in organ/tissue donation, end-of-life services, or a criminal justice field!
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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4
Community Engagement Specialist
76544 Comanche, Texas
KBR
Posted 17 days ago
Job Viewed
Job Description
Title:
Community Engagement Specialist
Belong. Connect. Grow. With KBR
Are you energized by meeting new people, building relationships, and making a real impact in your community? We're looking for a Community Engagement Specialist who thrives in the field, loves meaningful conversations, and knows how to turn partnerships into action.
In this role, you'll be the key connector between our organization and community partners like medical examiners, coroners, funeral homes, and more. You'll lead outreach efforts, host educational events, and keep relationships strong-all while driving awareness and support for a life-changing mission.
What You'll Do:
+ Build and manage relationships with community stakeholders.
+ Deliver compelling messages that inspire action.
+ Represent us each day in your local communities at events, conferences, and in everyday conversations.
+ Lead educational initiatives and professional development sessions.
+ Track your impact through smart reporting and CRM tools.
Why You'll Love It:
+ Every day is different.
+ You'll meet amazing people.
+ You'll help drive a mission that matters.
+ You'll work independently but stay connected to a passionate team.
Qualifications:
Required:
+ Bachelor's degree in a related field (or related experience to substitute experience for education on a 1-1 basis)
+ 2-4 years of experience post bachelor's degree in field outreach, sales, or relationship management.
+ Excellent communication and presentation skills.
+ Personal vehicle, a valid driver's license, and love for being out in the field.
+ Bonus if you've worked in organ/tissue donation, end-of-life services, or a criminal justice field!
Expected starting salary $52,000 - $58,000 with room for growth and advancement!
The offered rate will be based on contract affordability and the selected candidate's working location, knowledge, skills, abilities and / or experience and in consideration of internal parity.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Community Engagement Specialist
Belong. Connect. Grow. With KBR
Are you energized by meeting new people, building relationships, and making a real impact in your community? We're looking for a Community Engagement Specialist who thrives in the field, loves meaningful conversations, and knows how to turn partnerships into action.
In this role, you'll be the key connector between our organization and community partners like medical examiners, coroners, funeral homes, and more. You'll lead outreach efforts, host educational events, and keep relationships strong-all while driving awareness and support for a life-changing mission.
What You'll Do:
+ Build and manage relationships with community stakeholders.
+ Deliver compelling messages that inspire action.
+ Represent us each day in your local communities at events, conferences, and in everyday conversations.
+ Lead educational initiatives and professional development sessions.
+ Track your impact through smart reporting and CRM tools.
Why You'll Love It:
+ Every day is different.
+ You'll meet amazing people.
+ You'll help drive a mission that matters.
+ You'll work independently but stay connected to a passionate team.
Qualifications:
Required:
+ Bachelor's degree in a related field (or related experience to substitute experience for education on a 1-1 basis)
+ 2-4 years of experience post bachelor's degree in field outreach, sales, or relationship management.
+ Excellent communication and presentation skills.
+ Personal vehicle, a valid driver's license, and love for being out in the field.
+ Bonus if you've worked in organ/tissue donation, end-of-life services, or a criminal justice field!
Expected starting salary $52,000 - $58,000 with room for growth and advancement!
The offered rate will be based on contract affordability and the selected candidate's working location, knowledge, skills, abilities and / or experience and in consideration of internal parity.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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5
Community Engagement Manager
19133 Philadelphia, Pennsylvania
ARAMARK
Posted 15 days ago
Job Viewed
Job Description
**Job Description**
Aramark Healthcare+ is proud to begin a multi-year partnership with the University of Pennsylvania Health System (UPHS) in early 2026, supporting food services, environmental services, patient transport, and call center operations across its seven-hospital, 4,000-bed system. This collaboration?Aramark?s largest U.S. healthcare contract?will leverage advanced technologies including AI-driven meal planning, robotics, and mobile platforms to enhance patient and staff experiences. Join us as we help transform healthcare hospitality through innovation, service excellence, and meaningful impact.
The Community Engagement Manager is responsible for assessing needs and creating initiatives to promote health and wellness. The role will collaborate with other departments and evaluate program effectiveness. The role will provide services for underserved teammates in the surrounding communities. This position will assist teammates by sharing and locating resources for housing, food, legal services, and mental health care; while ensuring they are in an environment where they feel safe.
**Job Responsibilities**
+ Responsible for overseeing daily operations for team members, training new team members, managing performance by inspiring team members to do their best and achieve goals.
+ Setting clear directions for the team, providing guidance, deedback and support for team members.
+ Advocating for team members needs and objectives.
+ Helping team members identify areas where they can improve.
+ Utilize specific platform to identify teammates in need of support and resources.
+ Function as a partner and ally for teammates to create housing stability.
+ Liaison between teammate and the emergency care fund division to assist in getting financial approval.
+ Build and maintain relationships with community partners to best be able to assist teammates with needed resources.
+ Communicate with teammates department managers to ensure proper support for teammate.
+ Conduct follow up meetings with teammates 30/60/90/1 year later to ensure continued stability, and to track program successes and opportunities.
+ Provide continuing education to teammates who have received assistance to ensure upward mobility.
**Qualifications**
+ Bachelor?s degree required, preferably in Health Education. MWS Preferred.
+ Two years? experience in healthcare required.
+ Ability to communicate (both verbal and written) effectively.
+ Ability to apply elementary math functions.
+ Ability to apply common sense understanding to conduct detailed, but uninvolved written or oral instructions.
+ Ability to work well under time constraints.
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Aramark Healthcare+ is proud to begin a multi-year partnership with the University of Pennsylvania Health System (UPHS) in early 2026, supporting food services, environmental services, patient transport, and call center operations across its seven-hospital, 4,000-bed system. This collaboration?Aramark?s largest U.S. healthcare contract?will leverage advanced technologies including AI-driven meal planning, robotics, and mobile platforms to enhance patient and staff experiences. Join us as we help transform healthcare hospitality through innovation, service excellence, and meaningful impact.
The Community Engagement Manager is responsible for assessing needs and creating initiatives to promote health and wellness. The role will collaborate with other departments and evaluate program effectiveness. The role will provide services for underserved teammates in the surrounding communities. This position will assist teammates by sharing and locating resources for housing, food, legal services, and mental health care; while ensuring they are in an environment where they feel safe.
**Job Responsibilities**
+ Responsible for overseeing daily operations for team members, training new team members, managing performance by inspiring team members to do their best and achieve goals.
+ Setting clear directions for the team, providing guidance, deedback and support for team members.
+ Advocating for team members needs and objectives.
+ Helping team members identify areas where they can improve.
+ Utilize specific platform to identify teammates in need of support and resources.
+ Function as a partner and ally for teammates to create housing stability.
+ Liaison between teammate and the emergency care fund division to assist in getting financial approval.
+ Build and maintain relationships with community partners to best be able to assist teammates with needed resources.
+ Communicate with teammates department managers to ensure proper support for teammate.
+ Conduct follow up meetings with teammates 30/60/90/1 year later to ensure continued stability, and to track program successes and opportunities.
+ Provide continuing education to teammates who have received assistance to ensure upward mobility.
**Qualifications**
+ Bachelor?s degree required, preferably in Health Education. MWS Preferred.
+ Two years? experience in healthcare required.
+ Ability to communicate (both verbal and written) effectively.
+ Ability to apply elementary math functions.
+ Ability to apply common sense understanding to conduct detailed, but uninvolved written or oral instructions.
+ Ability to work well under time constraints.
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Is this job a match or a miss?
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6
Community Engagement Specialist
48093 Warren, Michigan
Humana
Posted 9 days ago
Job Viewed
Job Description
**Become a part of our caring community and help us put health first**
The Community Engagement Specialist (Community Management Professional 2) builds visibility and credibility of the organization's products and services through intentional, consistent, and frequent community engagement. This role strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. They will play a critical role in helping to identify and address disparities in health care access, service provision, satisfaction, and outcomes.
+ Support the implementation of the Health Equity Strategy for the Michigan Market by working collaboratively with the Equitable Population Health and Member Experiences teams.
+ Travel throughout the region to provide education about the organization to promote enrollment.
+ Establish relationships and actively engage with communities and community-based entities to inform and address local health equity issues (Local, Regional).
+ Develop new forums to market and educate potential members about the benefit of enrolling with Humana.
+ Work with Provider Relations to develop marketing opportunities within health centers and physician offices.
+ Maintain working knowledge of covered benefits and program changes.
+ Coordinate community health fairs and other informational events.
+ Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations.
+ Support core strategies that include authentic community engagement, working in priority communities, using data to inform practices, and seeking feedback from Member, Provider, and Community Advisory Groups to inform the development and delivery of programs and services that eliminate health disparities.
+ Reside in the same region where they are assigned to work.
+ Regular travel to conduct member visits, provider visits, and community-based visits as needed to ensure effective administration of the Medicaid program.
**Use your skills to make an impact**
**Required Qualifications**
+ **Must reside in southeast Michigan.**
+ Associate degree in business, communications, or related field **OR** 2 years of equivalent work experience in community engagement around health care or health equity.
+ Minimum of two (2) years of experience in community outreach, marketing, sales or a related field.
+ Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook.
+ Ability to communicate effectively to senior leadership, team members, and with the community.
+ Experience working with cross-functional teams and translating requirements between business, project management and community projects or programs.
+ Committed to improving the health of Michiganders and reducing health disparities.
+ This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$5,000 bodily injury per event / 10,000 for property damage or whichever is higher.
+ This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
**Preferred Qualifications**
+ Working knowledge regarding health disparities and health equity.
+ Experience in managed care or health insurance.
+ Prior experience with Medicaid and dual-eligible members.
+ Knowledge of community health and social service agencies and additional community resources.
+ Bilingual or multilingual in Spanish, Arabic, Chaldean Neo-Aramaic, or other languages. Must be able to speak, read, and write fluently in both English and the specified language without assistance. Refer to the 'Additional Information' section for details on language proficiency assessments.
**Additional Information**
+ **Workstyle:** This is a remote position with travel.
+ **Workdays and Hours:** Monday - Friday; 8:00am - 5:00pm Eastern Standard Time (EST).
+ **Travel:** Up to 75% travel across Michigan is required to meet face to face with members and/or their families, community partners, and various care teams. Occasional travel to Humana's Detroit office is also expected for training and team engagement meetings.
+ **Language Assessment Statement:** Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
**WAH Internet Statement**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**Interview Format**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
58,700 - 70,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
The Community Engagement Specialist (Community Management Professional 2) builds visibility and credibility of the organization's products and services through intentional, consistent, and frequent community engagement. This role strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. They will play a critical role in helping to identify and address disparities in health care access, service provision, satisfaction, and outcomes.
+ Support the implementation of the Health Equity Strategy for the Michigan Market by working collaboratively with the Equitable Population Health and Member Experiences teams.
+ Travel throughout the region to provide education about the organization to promote enrollment.
+ Establish relationships and actively engage with communities and community-based entities to inform and address local health equity issues (Local, Regional).
+ Develop new forums to market and educate potential members about the benefit of enrolling with Humana.
+ Work with Provider Relations to develop marketing opportunities within health centers and physician offices.
+ Maintain working knowledge of covered benefits and program changes.
+ Coordinate community health fairs and other informational events.
+ Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations.
+ Support core strategies that include authentic community engagement, working in priority communities, using data to inform practices, and seeking feedback from Member, Provider, and Community Advisory Groups to inform the development and delivery of programs and services that eliminate health disparities.
+ Reside in the same region where they are assigned to work.
+ Regular travel to conduct member visits, provider visits, and community-based visits as needed to ensure effective administration of the Medicaid program.
**Use your skills to make an impact**
**Required Qualifications**
+ **Must reside in southeast Michigan.**
+ Associate degree in business, communications, or related field **OR** 2 years of equivalent work experience in community engagement around health care or health equity.
+ Minimum of two (2) years of experience in community outreach, marketing, sales or a related field.
+ Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook.
+ Ability to communicate effectively to senior leadership, team members, and with the community.
+ Experience working with cross-functional teams and translating requirements between business, project management and community projects or programs.
+ Committed to improving the health of Michiganders and reducing health disparities.
+ This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$5,000 bodily injury per event / 10,000 for property damage or whichever is higher.
+ This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
**Preferred Qualifications**
+ Working knowledge regarding health disparities and health equity.
+ Experience in managed care or health insurance.
+ Prior experience with Medicaid and dual-eligible members.
+ Knowledge of community health and social service agencies and additional community resources.
+ Bilingual or multilingual in Spanish, Arabic, Chaldean Neo-Aramaic, or other languages. Must be able to speak, read, and write fluently in both English and the specified language without assistance. Refer to the 'Additional Information' section for details on language proficiency assessments.
**Additional Information**
+ **Workstyle:** This is a remote position with travel.
+ **Workdays and Hours:** Monday - Friday; 8:00am - 5:00pm Eastern Standard Time (EST).
+ **Travel:** Up to 75% travel across Michigan is required to meet face to face with members and/or their families, community partners, and various care teams. Occasional travel to Humana's Detroit office is also expected for training and team engagement meetings.
+ **Language Assessment Statement:** Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
**WAH Internet Statement**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**Interview Format**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
58,700 - 70,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
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7
Community Engagement Specialist
48343 Pontiac, Michigan
Humana
Posted 9 days ago
Job Viewed
Job Description
**Become a part of our caring community and help us put health first**
The Community Engagement Specialist (Community Management Professional 2) builds visibility and credibility of the organization's products and services through intentional, consistent, and frequent community engagement. This role strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. They will play a critical role in helping to identify and address disparities in health care access, service provision, satisfaction, and outcomes.
+ Support the implementation of the Health Equity Strategy for the Michigan Market by working collaboratively with the Equitable Population Health and Member Experiences teams.
+ Travel throughout the region to provide education about the organization to promote enrollment.
+ Establish relationships and actively engage with communities and community-based entities to inform and address local health equity issues (Local, Regional).
+ Develop new forums to market and educate potential members about the benefit of enrolling with Humana.
+ Work with Provider Relations to develop marketing opportunities within health centers and physician offices.
+ Maintain working knowledge of covered benefits and program changes.
+ Coordinate community health fairs and other informational events.
+ Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations.
+ Support core strategies that include authentic community engagement, working in priority communities, using data to inform practices, and seeking feedback from Member, Provider, and Community Advisory Groups to inform the development and delivery of programs and services that eliminate health disparities.
+ Reside in the same region where they are assigned to work.
+ Regular travel to conduct member visits, provider visits, and community-based visits as needed to ensure effective administration of the Medicaid program.
**Use your skills to make an impact**
**Required Qualifications**
+ **Must reside in southeast Michigan.**
+ Associate degree in business, communications, or related field **OR** 2 years of equivalent work experience in community engagement around health care or health equity.
+ Minimum of two (2) years of experience in community outreach, marketing, sales or a related field.
+ Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook.
+ Ability to communicate effectively to senior leadership, team members, and with the community.
+ Experience working with cross-functional teams and translating requirements between business, project management and community projects or programs.
+ Committed to improving the health of Michiganders and reducing health disparities.
+ This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$5,000 bodily injury per event / 10,000 for property damage or whichever is higher.
+ This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
**Preferred Qualifications**
+ Working knowledge regarding health disparities and health equity.
+ Experience in managed care or health insurance.
+ Prior experience with Medicaid and dual-eligible members.
+ Knowledge of community health and social service agencies and additional community resources.
+ Bilingual or multilingual in Spanish, Arabic, Chaldean Neo-Aramaic, or other languages. Must be able to speak, read, and write fluently in both English and the specified language without assistance. Refer to the 'Additional Information' section for details on language proficiency assessments.
**Additional Information**
+ **Workstyle:** This is a remote position with travel.
+ **Workdays and Hours:** Monday - Friday; 8:00am - 5:00pm Eastern Standard Time (EST).
+ **Travel:** Up to 75% travel across Michigan is required to meet face to face with members and/or their families, community partners, and various care teams. Occasional travel to Humana's Detroit office is also expected for training and team engagement meetings.
+ **Language Assessment Statement:** Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
**WAH Internet Statement**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**Interview Format**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
58,700 - 70,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
The Community Engagement Specialist (Community Management Professional 2) builds visibility and credibility of the organization's products and services through intentional, consistent, and frequent community engagement. This role strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. They will play a critical role in helping to identify and address disparities in health care access, service provision, satisfaction, and outcomes.
+ Support the implementation of the Health Equity Strategy for the Michigan Market by working collaboratively with the Equitable Population Health and Member Experiences teams.
+ Travel throughout the region to provide education about the organization to promote enrollment.
+ Establish relationships and actively engage with communities and community-based entities to inform and address local health equity issues (Local, Regional).
+ Develop new forums to market and educate potential members about the benefit of enrolling with Humana.
+ Work with Provider Relations to develop marketing opportunities within health centers and physician offices.
+ Maintain working knowledge of covered benefits and program changes.
+ Coordinate community health fairs and other informational events.
+ Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations.
+ Support core strategies that include authentic community engagement, working in priority communities, using data to inform practices, and seeking feedback from Member, Provider, and Community Advisory Groups to inform the development and delivery of programs and services that eliminate health disparities.
+ Reside in the same region where they are assigned to work.
+ Regular travel to conduct member visits, provider visits, and community-based visits as needed to ensure effective administration of the Medicaid program.
**Use your skills to make an impact**
**Required Qualifications**
+ **Must reside in southeast Michigan.**
+ Associate degree in business, communications, or related field **OR** 2 years of equivalent work experience in community engagement around health care or health equity.
+ Minimum of two (2) years of experience in community outreach, marketing, sales or a related field.
+ Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook.
+ Ability to communicate effectively to senior leadership, team members, and with the community.
+ Experience working with cross-functional teams and translating requirements between business, project management and community projects or programs.
+ Committed to improving the health of Michiganders and reducing health disparities.
+ This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$5,000 bodily injury per event / 10,000 for property damage or whichever is higher.
+ This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
**Preferred Qualifications**
+ Working knowledge regarding health disparities and health equity.
+ Experience in managed care or health insurance.
+ Prior experience with Medicaid and dual-eligible members.
+ Knowledge of community health and social service agencies and additional community resources.
+ Bilingual or multilingual in Spanish, Arabic, Chaldean Neo-Aramaic, or other languages. Must be able to speak, read, and write fluently in both English and the specified language without assistance. Refer to the 'Additional Information' section for details on language proficiency assessments.
**Additional Information**
+ **Workstyle:** This is a remote position with travel.
+ **Workdays and Hours:** Monday - Friday; 8:00am - 5:00pm Eastern Standard Time (EST).
+ **Travel:** Up to 75% travel across Michigan is required to meet face to face with members and/or their families, community partners, and various care teams. Occasional travel to Humana's Detroit office is also expected for training and team engagement meetings.
+ **Language Assessment Statement:** Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
**WAH Internet Statement**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**Interview Format**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
58,700 - 70,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
Is this job a match or a miss?
View Now
8
Community Engagement Specialist
49202 Jackson, Michigan
Humana
Posted 9 days ago
Job Viewed
Job Description
**Become a part of our caring community and help us put health first**
The Community Engagement Specialist (Community Management Professional 2) builds visibility and credibility of the organization's products and services through intentional, consistent, and frequent community engagement. This role strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. They will play a critical role in helping to identify and address disparities in health care access, service provision, satisfaction, and outcomes.
+ Support the implementation of the Health Equity Strategy for the Michigan Market by working collaboratively with the Equitable Population Health and Member Experiences teams.
+ Travel throughout the region to provide education about the organization to promote enrollment.
+ Establish relationships and actively engage with communities and community-based entities to inform and address local health equity issues (Local, Regional).
+ Develop new forums to market and educate potential members about the benefit of enrolling with Humana.
+ Work with Provider Relations to develop marketing opportunities within health centers and physician offices.
+ Maintain working knowledge of covered benefits and program changes.
+ Coordinate community health fairs and other informational events.
+ Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations.
+ Support core strategies that include authentic community engagement, working in priority communities, using data to inform practices, and seeking feedback from Member, Provider, and Community Advisory Groups to inform the development and delivery of programs and services that eliminate health disparities.
+ Reside in the same region where they are assigned to work.
+ Regular travel to conduct member visits, provider visits, and community-based visits as needed to ensure effective administration of the Medicaid program.
**Use your skills to make an impact**
**Required Qualifications**
+ **Must reside in southeast Michigan.**
+ Associate degree in business, communications, or related field **OR** 2 years of equivalent work experience in community engagement around health care or health equity.
+ Minimum of two (2) years of experience in community outreach, marketing, sales or a related field.
+ Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook.
+ Ability to communicate effectively to senior leadership, team members, and with the community.
+ Experience working with cross-functional teams and translating requirements between business, project management and community projects or programs.
+ Committed to improving the health of Michiganders and reducing health disparities.
+ This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$5,000 bodily injury per event / 10,000 for property damage or whichever is higher.
+ This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
**Preferred Qualifications**
+ Working knowledge regarding health disparities and health equity.
+ Experience in managed care or health insurance.
+ Prior experience with Medicaid and dual-eligible members.
+ Knowledge of community health and social service agencies and additional community resources.
+ Bilingual or multilingual in Spanish, Arabic, Chaldean Neo-Aramaic, or other languages. Must be able to speak, read, and write fluently in both English and the specified language without assistance. Refer to the 'Additional Information' section for details on language proficiency assessments.
**Additional Information**
+ **Workstyle:** This is a remote position with travel.
+ **Workdays and Hours:** Monday - Friday; 8:00am - 5:00pm Eastern Standard Time (EST).
+ **Travel:** Up to 75% travel across Michigan is required to meet face to face with members and/or their families, community partners, and various care teams. Occasional travel to Humana's Detroit office is also expected for training and team engagement meetings.
+ **Language Assessment Statement:** Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
**WAH Internet Statement**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**Interview Format**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
58,700 - 70,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
The Community Engagement Specialist (Community Management Professional 2) builds visibility and credibility of the organization's products and services through intentional, consistent, and frequent community engagement. This role strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. They will play a critical role in helping to identify and address disparities in health care access, service provision, satisfaction, and outcomes.
+ Support the implementation of the Health Equity Strategy for the Michigan Market by working collaboratively with the Equitable Population Health and Member Experiences teams.
+ Travel throughout the region to provide education about the organization to promote enrollment.
+ Establish relationships and actively engage with communities and community-based entities to inform and address local health equity issues (Local, Regional).
+ Develop new forums to market and educate potential members about the benefit of enrolling with Humana.
+ Work with Provider Relations to develop marketing opportunities within health centers and physician offices.
+ Maintain working knowledge of covered benefits and program changes.
+ Coordinate community health fairs and other informational events.
+ Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations.
+ Support core strategies that include authentic community engagement, working in priority communities, using data to inform practices, and seeking feedback from Member, Provider, and Community Advisory Groups to inform the development and delivery of programs and services that eliminate health disparities.
+ Reside in the same region where they are assigned to work.
+ Regular travel to conduct member visits, provider visits, and community-based visits as needed to ensure effective administration of the Medicaid program.
**Use your skills to make an impact**
**Required Qualifications**
+ **Must reside in southeast Michigan.**
+ Associate degree in business, communications, or related field **OR** 2 years of equivalent work experience in community engagement around health care or health equity.
+ Minimum of two (2) years of experience in community outreach, marketing, sales or a related field.
+ Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook.
+ Ability to communicate effectively to senior leadership, team members, and with the community.
+ Experience working with cross-functional teams and translating requirements between business, project management and community projects or programs.
+ Committed to improving the health of Michiganders and reducing health disparities.
+ This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$5,000 bodily injury per event / 10,000 for property damage or whichever is higher.
+ This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
**Preferred Qualifications**
+ Working knowledge regarding health disparities and health equity.
+ Experience in managed care or health insurance.
+ Prior experience with Medicaid and dual-eligible members.
+ Knowledge of community health and social service agencies and additional community resources.
+ Bilingual or multilingual in Spanish, Arabic, Chaldean Neo-Aramaic, or other languages. Must be able to speak, read, and write fluently in both English and the specified language without assistance. Refer to the 'Additional Information' section for details on language proficiency assessments.
**Additional Information**
+ **Workstyle:** This is a remote position with travel.
+ **Workdays and Hours:** Monday - Friday; 8:00am - 5:00pm Eastern Standard Time (EST).
+ **Travel:** Up to 75% travel across Michigan is required to meet face to face with members and/or their families, community partners, and various care teams. Occasional travel to Humana's Detroit office is also expected for training and team engagement meetings.
+ **Language Assessment Statement:** Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
**WAH Internet Statement**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**Interview Format**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
58,700 - 70,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
Is this job a match or a miss?
View Now
9