3,565 Computer Support Specialist jobs in the United States

Health Advocates Network is currently seeking a **Computer Support Specialist** to work at a facility in **Albany, NY.** These are _registry_ positions with our company.
**Pay Rate:** $18 / hour
*W2
**Shift details:**
+ Monday - Friday 8:15-4:45
**Minimum qualifications**
- Excellent working knowledge of Microsoft Office Suite software packages, specifically Outlook, Word, Excel and PowerPoint presentations.
- Must have knowledge of business English, spelling, grammar and arithmetic, the ability to work in a team and handle multiple, shifting priorities.
- Good organizational skills.
- Familiarity working in electronic databases and the Health Commerce System.
- Candidates should be highly motivated individuals and able to work in a fast paced, high volume office environment.
**Preferred qualifications**
- Performing administrative support responsibilities such as maintaining various tracking and database systems.
- Preparing a variety of correspondence, reports and other written material.
- Data entry and maintaining paper and electronic filing systems.
- Prior experience working in the New York State Department of Health, Office of Primary Care and Health Systems Manageme
**Benefits:**
-Medical
-Dental
-Vision
-Term Life
-Short-Term Disability Coverage
-401K
If interested, please apply through this job post. You may fax a copy of your most recent resume to . If you have any questions, please feel free to call at ** ** and ask to speak with **Vanessa** (Monday-Friday 8:30 AM-5:00 PM PST). Refer friends, Earn rewards! Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability

**General Summary**
Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and resolve Windows incidents. Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone or in person for a wide variety of hardware, software and site-specific applications in an enterprise environment.
**Job Responsibilities**
+ Resolve or refer IT issues; Solve technical issues in a professional manner or escalate in a timely manner, bringing in other subject matter experts as required.
+ Enter IT problem descriptions into ticketing system and troubleshoot the issue sufficiently to appropriately refer the problem to the correct IT support group.
+ Manage hardware assets and track via asset management applications.
+ Troubleshoot and repair Desktop/Laptop and thin client, printer, and mobile device hardware.
+ Troubleshoot peripheral devices (Printers, Smartphones, Scanners etc.).
+ Understand the IT working environment sufficiently to explain technical issues to a disparate range of technical and non-technical clients.
+ Run various diagnostic programs for troubleshooting or monitoring purposes.
+ Provides support to end users on a variety of moderately complex issues. Responds to telephone calls, email and personnel requests for technical support.
+ Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures with minimal direct supervision from the computer support supervisor.
+ Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
+ Refers major hardware or software problems or defective products to vendors, technicians, or next tier for service.
+ Collaborates with team members to resolve information technology issues and implement process improvements.
+ Assists in the development of training materials and procedures, or trains users in the proper use of hardware or software.
+ Ability for light travel and support to offsite locations.
**Minimum Qualifications**
+ 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position.
+ Possess a working knowledge and progressive experience in a Microsoft computer support
+ Experienced in all facets of troubleshooting and repairing the standard set of peripherals in an enterprise environment
+ Familiar with supporting smartphones and other mobile devices
+ Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction
+ Strong interpersonal communication skills both written and verbal
+ US Citizen able to pass a government background check.
+ Bachelor of Science in Computer/Information Technology or a directly-related field is preferred however not required.
**Other Job Specific Skills**
+ Must have strong communication skills (written, verbal, and listening) and be able to effectively communicate and grasp technical issues and work with clients.
+ Knowledge of assigned hardware and/or software products required.
+ Requires working knowledge of personal computers and peripherals.
+ Stays up to date technically and applies new knowledge to job.
+ Understands how systems should work and how changes in conditions, operations, and the environment may affect outcomes
+ Knowledge of principles and processes for providing customer and personal services to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
+ Actively looks for ways to help people in the most efficient manner.
+ Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
+ Understands the implications of new information for both current and future problem-solving and decision-making
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$30 - $30
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

**General Summary**
Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and resolve Windows incidents. Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone or in person for a wide variety of hardware, software and site-specific applications in an enterprise environment.
**Job Responsibilities**
+ Resolve or refer IT issues; Solve technical issues in a professional manner or escalate in a timely manner, bringing in other subject matter experts as required.
+ Enter IT problem descriptions into ticketing system and troubleshoot the issue sufficiently to appropriately refer the problem to the correct IT support group.
+ Manage hardware assets and track via asset management applications.
+ Troubleshoot and repair Desktop/Laptop and thin client, printer, and mobile device hardware.
+ Troubleshoot peripheral devices (Printers, Smartphones, Scanners etc.).
+ Understand the IT working environment sufficiently to explain technical issues to a disparate range of technical and non-technical clients.
+ Run various diagnostic programs for troubleshooting or monitoring purposes.
+ Provides support to end users on a variety of moderately complex issues. Responds to telephone calls, email and personnel requests for technical support.
+ Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures with minimal direct supervision from the computer support supervisor.
+ Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
+ Refers major hardware or software problems or defective products to vendors, technicians, or next tier for service.
+ Collaborates with team members to resolve information technology issues and implement process improvements.
+ Assists in the development of training materials and procedures, or trains users in the proper use of hardware or software.
+ Ability for light travel and support to offsite locations.
**Minimum Qualifications**
+ 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position.
+ Possess a working knowledge and progressive experience in a Microsoft computer support
+ Experienced in all facets of troubleshooting and repairing the standard set of peripherals in an enterprise environment
+ Familiar with supporting smartphones and other mobile devices
+ Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction
+ Strong interpersonal communication skills both written and verbal
+ US Citizen able to pass a government background check.
+ Bachelor of Science in Computer/Information Technology or a directly-related field is preferred however not required.
**Other Job Specific Skills**
+ Must have strong communication skills (written, verbal, and listening) and be able to effectively communicate and grasp technical issues and work with clients.
+ Knowledge of assigned hardware and/or software products required.
+ Requires working knowledge of personal computers and peripherals.
+ Stays up to date technically and applies new knowledge to job.
+ Understands how systems should work and how changes in conditions, operations, and the environment may affect outcomes
+ Knowledge of principles and processes for providing customer and personal services to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
+ Actively looks for ways to help people in the most efficient manner.
+ Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
+ Understands the implications of new information for both current and future problem-solving and decision-making
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$30 - $30
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

**Overview**
GovCIO is currently hiring for a Senior IT Computer Support Specialist with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance. This position will be located in Philadelphia, PA and will be a fully onsite position.
**Responsibilities**
+ Provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance
+ Support Microsoft Windows environments, repair/replace system peripherals, and maintain configuration management data and documentation
+ Install software patches, updates, and upgrades, including remote server and workstation administrations
+ Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and optimize network performance
+ Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and moves
+ Create, update, and track service call requests, and stage and take down end user workstations and associated equipment
**Qualifications**
+ High School with 3 - 6 years IT customer support experience (or commensurate experience).
+ Clearance required: An active Secret clearance with ability to obtain and keep DEA suitability is required.
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $70,000.00 - USD $90,000.00 /Yr.
Submit a referral to this job ( _US-PA-Philadelphia_
**ID** _ _
**Category** _Administrative Services/Customer Support_
**Position Type** _Full-Time_

Job Duties: Provides general oversight of the Supported Employment Program to ensure that objectives are met. Ensures that the Supported Employment Specialists effectively carry out all phases of employment services including Intake, Engagement, Assessment, Job placement, Job coaching, and Follow-along supports. Responsible for no more than ten supported employment specialists. Conduct weekly supported employment supervision meetings and attend clinical treatment team(s) as needed. Communicates with mental health treatment team leaders to ensure that services are integrated, to problem solve programmatic issues, and to be a champion for the value of work. Reviews current client outcomes with employment specialists and sets goals to improve program performance at least quarterly. Accompanies employment specialists, who are new or having difficulty with job development into the field monthly to improve skills by observing, modeling, and giving feedback on skills. Document services provided in accordance with Communicare, DMH, and Medicaid regulations. Submit any reports requested in a timely manner Attend and successfully complete any orientation, staff development activities, other trainings as required by Communicare, the Department of Mental Health, or other oversight agencies. Screen each referral to ensure timely response follow through. Conduct outreach activities with agency staff and area employers. Work under the supervision/monitoring of the Clinical Director or other supervisor as designated. Perform other duties as assigned. PIedacd1c1e

Computer Network Support Specialist

The Computer Network Support Specialist will support the planning, engineering, and maintenance of the organization's systems infrastructure. This role involves the implementation and design of both hardware and software components, as well as monitoring system performance to ensure reliability and efficiency. The ideal candidate will be familiar with standard concepts, practices, and procedures within the IT field and will rely on experience and sound judgment to accomplish a variety of technical tasks.

Responsibilities

Essential Job Functions:

• Assist in the planning and engineering of network and systems infrastructure.
• Support the implementation and configuration of hardware and software solutions.
• Monitor and evaluate system performance, identifying and resolving issues proactively.
• Perform routine maintenance and troubleshooting of network systems and components.
• Collaborate with IT team members to support infrastructure upgrades and improvements.
• Maintain accurate documentation of system configurations, procedures, and support activities.
• Provide technical support to end users and assist with resolving network-related issues.
• Execute a variety of tasks and projects as assigned, demonstrating flexibility and initiative.
• Perform other duties as assigned.

Qualifications

Necessary Skills and Knowledge:

• Familiar with standard concepts, practices, and procedures within a particular field.
• Rely on experience and judgment to plan and accomplish goals.
• Excellent communication, documentation, and problem-solving skills.

Minimum Qualifications:

• At least 3 years of experience in the field or in a related area.
• IAT Level II Certification
• Experience with standard concepts, practices, and procedures within a particular field.
• Must have TS/SCI

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience working in federal or defense environments.
• Industry standard technical and network certifications.

The salary range for this position is $85,600.00 to $96,300.00 annually. At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Nisga'a CIOPS provides hands-on experienced services to civilian and DoD programs worldwide. Delivering highly skilled, cleared personnel who provide services on five continents for a portfolio of customers.

Summary:

The Computer Network Support Specialist will support the planning, engineering, and maintenance of the organization's systems infrastructure. This role involves the implementation and design of both hardware and software components, as well as monitoring system performance to ensure reliability and efficiency. The ideal candidate will be familiar with standard concepts, practices, and procedures within the IT field and will rely on experience and sound judgment to accomplish a variety of technical tasks.

Responsibilities

Essential Job Functions:

• Assist in the planning and engineering of network and systems infrastructure.
• Support the implementation and configuration of hardware and software solutions.
• Monitor and evaluate system performance, identifying and resolving issues proactively.
• Perform routine maintenance and troubleshooting of network systems and components.
• Collaborate with IT team members to support infrastructure upgrades and improvements.
• Maintain accurate documentation of system configurations, procedures, and support activities.
• Provide technical support to end users and assist with resolving network-related issues.
• Execute a variety of tasks and projects as assigned, demonstrating flexibility and initiative.
• Perform other duties as assigned.

Qualifications

Necessary Skills and Knowledge:

• Familiar with standard concepts, practices, and procedures within a particular field.
• Rely on experience and judgment to plan and accomplish goals.
• Excellent communication, documentation, and problem-solving skills.

Minimum Qualifications:

• At least 3 years of experience in the field or in a related area.
• IAT Level II Certification
• Experience with standard concepts, practices, and procedures within a particular field.
• Must have TS/SCI

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience working in federal or defense environments.
• Industry standard technical and network certifications.

#CJ

Pay and Benefits

The salary range for this position is $85,600.00 to $96,300.00 annually.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

We are seeking experienced a Computer Network Support Specialist to join our team in providing on-site network engineering and operations support for a large, mission-critical enterprise environment. This position will be performed on the customer site and will require close coordination with both technical and operational teams to ensure high availability, security, and performance of complex IT infrastructure.

Primary Location: Lanham, MD, Full-time on-site

• Summary: Provide Tier 1 & 2 support, preventive maintenance, monitoring, and ticket resolution. Assists with deployments.

• Key Duties:

• Perform daily monitoring and preventive maintenance.

• Support asset tracking and hardware documentation.

• Assist with cloud and network deployments.

• Respond to trouble tickets and escalate as needed.

• Education/Certifications: Associate’s in IT or equivalent; 4+ yrs experience; CompTIA Network+. Active Public Trust required; IRS MBI preferred.

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Nisga'a CIOPS provides hands-on experienced services to civilian and DoD programs worldwide. Delivering highly skilled, cleared personnel who provide services on five continents for a portfolio of customers.

Summary:

The Computer Network Support Specialist will support the planning, engineering, and maintenance of the organization's systems infrastructure. This role involves the implementation and design of both hardware and software components, as well as monitoring system performance to ensure reliability and efficiency. The ideal candidate will be familiar with standard concepts, practices, and procedures within the IT field and will rely on experience and sound judgment to accomplish a variety of technical tasks.

Responsibilities

Essential Job Functions:

• Assist in the planning and engineering of network and systems infrastructure.
• Support the implementation and configuration of hardware and software solutions.
• Monitor and evaluate system performance, identifying and resolving issues proactively.
• Perform routine maintenance and troubleshooting of network systems and components.
• Collaborate with IT team members to support infrastructure upgrades and improvements.
• Maintain accurate documentation of system configurations, procedures, and support activities.
• Provide technical support to end users and assist with resolving network-related issues.
• Execute a variety of tasks and projects as assigned, demonstrating flexibility and initiative.
• Perform other duties as assigned.

Qualifications

Necessary Skills and Knowledge:

• Familiar with standard concepts, practices, and procedures within a particular field.
• Rely on experience and judgment to plan and accomplish goals.
• Excellent communication, documentation, and problem-solving skills.

Minimum Qualifications:

• At least 3 years of experience in the field or in a related area.
• IAT Level II Certification
• Experience with standard concepts, practices, and procedures within a particular field.
• Must have TS/SCI

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience working in federal or defense environments.
• Industry standard technical and network certifications.

#CJ

Pay and Benefits

The salary range for this position is $85,600.00 to $96,300.00 annually.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.