10,176 Computer Support Specialists jobs in the United States
Computer Support Specialist
Posted 1 day ago
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Creation and/or maintenance of various paper and electronic filing systems and databases. Performing data entry and analyses of data. Answering incoming phone calls and assisting callers with inquiries. Receiving, and processing email d.
Computer Support Specialist
Posted 1 day ago
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Job Description
MANTECH seeks a motivated, career and customer-oriented Computer User Support Specialist to join our Air Force / Space team at Eglin AFB .
The Computer User Support Specialist's primary function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract.
Responsibilities include, but are not limited to:
Analytical Support: Provide analytical techniques and procedures in support of clients, systems, and networks. Consult with users to determine hardware, software, and system functionality.
Network, User, and Systems Support: Identify, prioritize, and resolve reported issues, including creating network user accounts and configuring email.
Helpdesk Support: Field user calls, determine the level of support required, and escalate/distribute calls to appropriate tiers (e.g., Tier 2, Tier 3).
Troubleshooting: Provide support for account management, enterprise resources application, server administration, networking, and application issues.
Software/Hardware Issue Resolution: Troubleshoot and resolve software, hardware, and communications issues related to supported computer workstation systems and applications.
Security and Monitoring: Perform security patching, document corrective actions for issues, collect system audits, and continuously monitor systems, networks, and user operations.
Hardware/Software Installation: Provide installation and testing of hardware and software.
Minimum Qualifications:
High School Diploma
2+ years direct/related experience
Active / valid DoD -M IAT-II certification
Demonstrated experience as a full-service IT support team member in a Windows AD environment.
Experience working within an IT support team, contributing to and collaborating on daily support activities.
Ability to resolve, contribute to, and provide solutions for IT needs, supporting SCIF and corporate IT operations.
Clearance Requirements:
Current Top-Secret Clearance with SCI Eligibility
Willingness to submit to a polygraph
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time.
Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
Must be able to regularly lift up to 50 lbs
Computer Support Specialist
Posted 1 day ago
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The Montana Department of Transportation (MDT) is recruiting a Computer Support Specialist. Under the joint direction of the Information Services Division (ISD) and associated District Office, the Computer Support Specialist provides technical assistance to employees of the Montana Department of Transportation. The incumbent in this position will be called upon to provide advanced technical assistance in support of software, hardware, and networking tools used by the department's employees. The Computer Support Specialist will perform research on the feasibility of acquiring new products and services and make recommendations to bureau management. The specialist will research and make recommendations on the necessity and timing of software upgrades and make appropriate recommendations to bureau management. The position also develops training materials and conducts formal technical and computer training, both in the classroom and one-on-one, for MDT employees. The position is based out of the associated District office and will be the sole ISD resource present in the District. The position will also schedule, conduct, and coordinate computer software and hardware installation and configuration; perform setup procedures for new equipment and installs, customize, and ensure accurate operation of software packages and hardware on personal computers; customize and troubleshoot applications when problems occur and ensure compliance with MDT network standards. The specialist also provides network support in the district as needed to maintain network access for all computer users. The position provides primary support for all hardware, software, and network resources in the district. This position is also required to travel to departmental section and area offices.
Benefits of working for MDT and the State of Montana include:
- Culture of public service and a commitment to work/life balance
- Potential hybrid remote work arrangement available
- Health, Dental, and Vision Insurance
- Access to Montana Health Centers, low-cost clinics for state employees and their families
- State Retirement plan and additional savings opportunities (deferred compensation)
- Employees in this position receive overtime compensation or compensatory time for all time in a pay status over 40 hours in a workweek
- Paid vacation, sick leave, and holidays
- Eligibility for Public Service Student Loan Forgiveness
- Benefits apply on the first day of employment
- Relocation assistance may be offered to the successful candidate at the time of offer
Required Education and Experience: The required knowledge and skills are typically acquired through a combination of education and experience equivalent to a Bachelor's Degree in Computer Science, Information Systems, or a related field. This position requires a minimum of 2 years of experience in computer systems administration or information technology support experience, including hardware deployment, software installation, configuration and management. Experience with group and individual information technology instruction preferred. Alternative qualifications include: Any combination of additional related work experience and education equivalent to the minimum qualifications.
Knowledge, Skills, and Abilities:
- Computer information systems; personal computers, printers, scanners, and other computer peripherals
- Office productivity software such as word processing, spreadsheets, email, presentations, and collaboration tools
- Personal computer operating systems such as Windows
- Principles of computer networking
- Customer and personal service
- Advanced troubleshooting
- Complex problem solving
- Instructing and service orientation
- Speech clarity and recognition
- Analysis and quality control to interact effectively with the full spectrum of contacts on an ongoing basis
Required Application Materials:
- A resume detailing your qualifications and work history.
- A cover letter of no more than two pages addressing your qualifications.
- Your online application and all required materials must be submitted before midnight on the closing date. Ensure all materials submitted are selected as "Relevant."
- If you need accommodation with the application process, please contact the HR representative listed below.
Other Information: The successful candidate must pass a fingerprint* background investigation as a condition of employment. This position is being posted in accordance with the MFPE bargaining unit agreement. Non-bargaining unit employees or employees of another bargaining unit may apply. If the position is not filled with a bargaining unit applicant, the non-bargaining unit applicants may be considered. However, bargaining unit applicants will have preference. The Montana Department of Transportation is an equal opportunity employer. Women, racial and ethnic minorities, people with disabilities, and veterans and disabled veterans are encouraged to apply. People with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources and Occupational Safety Division, at .
Computer Support Specialist
Posted 1 day ago
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PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services.
The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
The Staff RN is responsible for independently utilizing the nursing process to safely, therapeutically and efficiently care for a group of patients based on policies and procedures. Delivers individualized quality patient care through a coordinated team approach with physicians, staff, other departments and the patient’s family.
Required Skills
- Written and verbal communications, interpersonal skills.
- Basic organizational skills.
- Basic computer skills.
- Demonstrated leadership abilities.
- Patient assessment.
- Clinical education related to specialty.
- Principles of patient/family teaching.
Required Experience
- One year of acute care experience in the Main OR area.
LICENSE & CERTIFICATION
- Current California RN license
- Current Basic Life Support (BLS) certification for Healthcare Providers sponsored by the American Heart Association.
- Current Advanced Cardiac Life Support (ACLS) certification from by the American Heart Association.
- LA City Fire card within 6 months of employment.
Qualifications:
- Written and verbal communications, interpersonal skills.
- Basic organizational skills.
- Basic computer skills.
- Demonstrated leadership abilities.
- Patient assessment.
- Clinical education related to specialty.
- Principles of patient/family teaching.
Computer Support Specialist
Posted 1 day ago
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Job Description
JMT Technology Group, a leading geospatial and information technology services and solutions provider, has an opening for a Computer Support Specialist. The Computer Support Specialist will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Participates in technical research and development to enable continuing innovation within Information Systems environment. Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.
This position is not eligible for employer based sponsorship with the exception of the TN visa classification.
JMT offers outstanding opportunities for career and professional growth. We are 100% employee-owned (ESOP) and offer outstanding health care coverage and other benefits, including:
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Affordable Medical, Dental & Vision Insurance
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Company paid Life and Disability Insurance
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Paid Time Off
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Paid Holidays
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Paid Caregiver Leave Program
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401K Retirement Plan (Traditional and Roth options)
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Employee Stock Ownership Plan (ESOP)
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Career Development Programs
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And more…
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Benefits | JMT (
Compensation for this position is $24.00 - $34.00/hour , commensurate with experience, education and certifications. The provided range is a good faith estimate based on the requirements described within the job description. We notice that we receive a wide variety of applicants and recognize that the person selected may be less experienced or more experienced. If so, the actual salary range may vary from the estimate provided.
Essential functions and responsibilities
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Maintain and administer Microsoft Desktop environment, including setup, configuration, daily monitoring, troubleshooting and performance analysis
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Perform typical system administrative activities such as user account creation, email account creation, telephone provisioning, backup, restore and issue resolution
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Perform software installation including local desktop installation, server installation, LAN/WAN deployments
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Assist maintaining software inventory and ensure organization compliance
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Maintain current industry knowledge of development concepts, best practices and procedures for Microsoft desktop and software solutions
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Coordinate the testing and implementation of all changes, repairs and upgrades
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Provide end user support and troubleshooting
Nonessential functions and responsibilities
- Perform other related duties as assigned
Required SkillsRequired Experience
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Bachelor’s degree in computer related field or equivalent experience
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2+ years of direct Microsoft solution experience
Preferred Experience
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Experience with software asset management, service desk incident management, software deployment tools
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Experience with Microsoft stack of software solutions including Windows operating systems, M365 Office suite of products, Azure, Intune, etc.
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Experience with Autodesk and Bentley Solutions
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Experience with Apple Devices
Working Conditions
Workdays will be Monday-Friday. Work is performed within a general office environment. Work is generally sedentary in nature but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by state or federal law.
Computer Support Specialist
Posted 1 day ago
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Job Description
Location:
2727 N Central Ave, Phoenix, Arizona 85004 United States of America
Overview: We are seeking a motivated Desktop Support Technician with 1-2 years of experience to join our dynamic IT team. The ideal candidate will provide technical assistance to our employees and ensure efficient and effective resolution of desktop and software issues. This role is crucial in maintaining our IT infrastructure and supporting our workforce in achieving their goals.
Responsibilities:
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Provide first-level technical support to end-users regarding desktop hardware, software, peripherals, and network-related issues.
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Install, configure, and troubleshoot desktop systems, workstations, and peripheral equipment such as printers and scanners.
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Respond to service requests promptly and resolve issues in a timely manner, escalating when necessary.
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Perform hardware and software upgrades as needed.
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Maintain and update hardware and software inventory.
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Assist in the setup and configuration of new user accounts and equipment.
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Collaborate with IT team members to implement and maintain systems and processes.
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Document all support activities and solutions in the ticketing system.
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Ensure security and confidentiality of data by adhering to company policies and best practices.
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Stay current with system information, changes, and updates.
Requirements:
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1-2 years of experience in desktop support or a related field.
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Solid understanding of desktop operating systems (Windows, macOS) and common software applications.
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Experience with Active Directory, Office 365, and other productivity tools.
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Basic knowledge of networking principles (TCP/IP, DNS, DHCP).
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Strong troubleshooting and problem-solving skills.
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Excellent communication and customer service skills.
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Ability to work independently and as part of a team in a fast-paced environment.
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Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are a plus.
Education:
- Associate degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
U-Haul Offers:
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Full Medical coverage
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Prescription plans
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Dental & Vision Plans
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New indoor fitness gym
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Gym Reimbursement Program
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Registered Dietitian Program
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Weight Watchers
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Onsite medical clinic for you and your family
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Career stability
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Opportunities for advancement
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Valuable on-the-job training
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Tuition reimbursement program
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Free online courses for personal and professional development at U-Haul University®
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Business and travel insurance
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You Matter Employee Assistance Program
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Paid holidays, vacation, and sick days
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Employee Stock Ownership Plan (ESOP)
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401(k) Savings Plan
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Life insurance
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Critical Illness/Group Accident
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24-hour physician available for kids
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Subsidized gym/ membership
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MetLaw Legal program
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MetLife auto and home insurance
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Mindset App Program
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Discounts on cell phone plans, hotels, and more
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LifeLock identity Theft
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Savvy consumer wellness programs- from health care tips to financial wellness
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Dave Ramsey’s SmartDollar Program
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U-Haul federal credit union
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Wellness Program
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Computer Support Specialist
Posted today
Job Viewed
Job Description
**Pay Rate:** $18 / hour
*W2
**Shift details:**
+ M-F: 9am - 5pm
**Duties:** This position is located within the Bureau of Adult Care Facility and Assisted Living Licensure within the Center for Long-Term Care Licensure, Planning, and Finance. Duties include, but are not limited to:
+ Perform routine data systems maintenance as well as data validation and data verification.
+ Assist the Director/Assistant Director with data analysis, data reporting, and project management functions in support of Bureau operations.
+ Provide various aspects of general computer support.
+ Provide training and support for DOH staff, applicants, and consultant representatives as needed.
+ Assist with process improvement efforts via the development of new/improved technology tools and workflow automation designed to reduce manual effort and increase efficiency.
+ Collaborate and Coordinate with other DOH Bureaus, Centers/Divisions, and Offices, and other State Agencies, as applicable.
+ Other duties as assigned.
**Minimum Qualifications:** Associate degree, or higher. Experience creating and maintaining databases. Advanced knowledge of Microsoft Office (specifically Excel, SharePoint and Lists). Experience with data analysis and data reporting. Excellent organizational, interpersonal, and communication skills (written and verbal). Strong attention to detail. Ability to work independently and handle multiple, shifting priorities.
**Preferred Qualifications:** Familiarity with the New York State Health Commerce System (HCS) or similar web-based portal is preferred.
**Benefits:**
-Medical
-Dental
-Vision
-Term Life
-Short-Term Disability Coverage
-401K
If interested, please apply through this job post. You may fax a copy of your most recent resume to . If you have any questions, please feel free to call at ** ** and ask to speak with **Vanessa** (Monday-Friday 8:30 AM-5:00 PM PST). Refer friends, Earn rewards! Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
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Computer Support Specialist II
Posted 1 day ago
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Job Description
This job posting is anticipated to remain open until August 29th, 2025.
Full-time employees will enjoy a competitive benefits package with options for you and your family including:
* Paid Time Off
* Paid Holidays
* 401(k) Matching
* Health Insurance
* Vision Insurance
* Life Insurance
* Health Savings Account
* Tuition Reimbursement
* Employee Discount
* Reduced Tuition Rates
* Disability Insurance
* Employee Assistance Program
* 401(k)
* Pet Insurance
* Dental Insurance
* Paid Training
* Flexible Spending Account
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
OverviewBI is one of the leading technology companies in Boulder, Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at proving technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities.
QualificationsMinimum Requirements
- High School Diploma or GED required.
- Bachelor's Degree in Information Systems or related field preferred.
- Three to five (3-5) years experience in Windows or Server network environments.
- Three to five (3-5) years experience providing remote customer support/helpdesk.
- Excellent interpersonal and communication skills with employees and customers at all levels.
- Excellent customer service and troubleshooting skills.
- Working knowledge of past and current versions of MS Windows Desktop Operating System.
- Working knowledge of computer systems to provide troubleshooting and support.
- Working knowledge of networks, and networked printers.
- Flexibility and the ability to adapt to changing priorities.
- Current Driver's License and the ability to safely operate a motor vehicle required for travel.
- Ability to work with computers and the necessary software typically used by the department.
- United States Citizenship required.
- Ability to pass a federal background check and obtain a suitability determination.
Working Conditions: Encountered on a regular basis as part of the work this job performs.
- Typical office environment.
- Some travel required.
- Ability to use hands to finger, handle or feel to repair and maintain computer equipment.
- Ability to stoop, kneel, crouch or crawl to repair and maintain computer equipment.
- Ability to reach with hands and arms to repair and maintain computer equipment.
- Ability to lift up to 50 pounds to move computer equipment.
- Clear vision at 20 inches or less and at 20 feet or more, ability to identify and distinguish colors, and the ability to adjust focus to set up and repair computer equipment.
- Must be available 24X7 on a rotating basis to provide customer support.
BI Incorporated
ResponsibilitiesSummary
Assists internal and external end-users with computer hardware and software issues, including printers, routers, network, and MS office applications. Provides Tier one support for internal Company business applications, such as Kronos and Good for Enterprise. Refers more complex issues to Systems Administration for Tier two and three support.
Primary Duties and Responsibilities
- Upgrades, repairs and rebuilds laptop and desktop computers as necessary. Administers MS Exchange and Active Directory; sets up new accounts for internal and external customers, and resets passwords when necessary.
- Assists internal customers with all areas of LAN/WAN applications.
- Installs the latest version of MS Windows Desktop Operating System. Downloads patches. Sets up network printers or servers on user desktop computers.
- Responsible for ordering hardware and software for new field offices.
- Visits remote offices as requested to help with issues in the office.
- Responsible for setting up new offices as they open, to make sure they conform to the standards in place.
- Sets up POS printers for remote offices to allow custom applications.
- Creates and maintains all installation instructions for software applications.
- Performs basic troubleshooting of TCP/IP networks when necessary.
- Supports installs, upgrades and repair of Android and IOS devices for upper level management.
- Answers Help Desk phone and logs tickets.
- Performs other duties as assigned.
Field Computer Support Specialist
Posted 1 day ago
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Job Description
Location:
16250 HWY 3, Webster, Texas 77598 United States of America
If you are detail-oriented, relish variety and feel at home around all kinds of technology, consider becoming U-Haul Company’s newest Field Computer Specialist. In this role you will be responsible for all computer and security systems in your area, traveling from place to place to maintain equipment and train users. In exchange U-Haul provides excellent perks and benefits as well as a caring company culture.
U-Haul offers its Field Computer Specialists:
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Full medical coverage, if eligible
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Prescription plans, if eligible
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Dental and vision plans
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Registered Dietitian Program, if eligible
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Gym Reimbursement Program
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Weight Watchers, if eligible
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Virtual doctor visits
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Career stability
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Opportunities for advancement
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Valuable on-the-job training
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Tuition Reimbursement Program
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Free online courses for personal and professional development at U-Haul University®
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Business-travel insurance
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You Matter Employee Assistance Program
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Paid holidays, vacation and sick days, if eligible
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Employee Stock Ownership Plan (ESOP)
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401(k) savings plan
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Life insurance
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Critical illness/group accident coverage
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24-hour physician available for kids
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MetLaw Legal Program
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MetLife auto and home insurance
-
Mindset App Program
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Discounts on cell phone plans, hotels and more
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LifeLock identity theft protection
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Savvy consumer-wellness programs - from health-care tips to financial wellness
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Dave Ramsey’s SmartDollar Program
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U-Haul Federal Credit Union membership
Field Computer Specialist Primary Responsibilities:
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Maintain maximum uptime for computer systems and associated broadband connectivity.
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Implement and maintain field computer systems for all entities within the assigned area.
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Support and train users as needed.
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Distinguish between user error and problems requiring escalation to other support teams or software vendors.
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Identify and coordinate solutions for security gaps and compliance issues.
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Participate in ongoing continuous U-Haul education through U-Haul University
Field Computer Specialist Minimum Qualifications:
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Experience with technologies such as networking, administration, security-monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VoIP, analog phones, air phones and cash drawers
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Current, valid driver’s license and clean driving record
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Computer Support Specialist I

Posted 5 days ago
Job Viewed
Job Description
Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's **People First** culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!
**Location:**
850 76th Street S.W. - Byron Center, Michigan 49315
**Job Description:**
**Work Schedule:** Sunday, Monday, Thursday, Friday - 8 AM - 6 PM
**Position Summary:**
Their role is responsible for responding to incoming requests for service via phone, email, instant message, or voice mail. This includes receiving, prioritizing, documenting and actively resolving end user requests and escalating incidents where appropriate to maintain Service Level Agreement (SLA) expectations. Log all incidents in the incident management solution and track through to resolution.
**Here's what you'll do:**
+ Ensure customer satisfaction by responding to phone calls, emails, and voice mails from all areas of the organization and from independent operators supported by the Company.
+ Log all incidents into the Incident Management solution and track through to resolution.
+ Conduct level one incident determination using documented procedures and available tools, and document and/or update the ticket accordingly.
+ Ensure incident resolution by initiating and tracking incident assignments to technical resources and/or vendors and by keeping the customer updated on the status of the incident resolution.
+ Perform restorative and maintenance actions either remotely or at theend-user'slocation to resolve end-user's incidents using troubleshooting and technical skills.
+ Ensure timely escalation of incidents by documenting the impact to the customer and by assigning an appropriate severity and target resolution time. Initiate escalation as appropriate to ensure management awareness of problems that are severe in nature or that are exceeding documented targets.
+ Maintain confidentiality of Company and client information accessed through issue resolution/research.
+ Additional responsibilities may be assigned as needed.
**Here's what you'll need:**
+ Associate degree(Required) in Information Technology or related field or equivalent combination of education and/or experience.
+ One year experience in Computer Support or Information Technology or related area preferred.
+ HDI, A+, and/or ITIL certifications preferred.
+ Good written and verbal communication skills, and effective interpersonal skills to work with internal and external customers and vendors.
+ Ability to present ideas/resolution in a user-friendly language.
+ Customer focused, detailed, and able to multi-task and prioritize in a deadline-driven environment.
+ Good problem-solving and organizational skills.
+ Basic knowledge of tools used to assist customers and provide timely resolution.
+ Experience with call management, incident resolution and escalation strongly preferred.
+ Technical writing ability to document incoming calls and procedures helpful.
+ Proficient typing skills. Proficient in Microsoft Office and Windows.
**Physical Requirements:**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.
As part of our **People First** culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package ( .
SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.
We are not able to sponsor work visas for this position.
**SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. Committed to fostering a** **People First** **culture, the SpartanNash family of Associates is 20,000 strong. SpartanNash operates two complementary business segments - food wholesale and grocery retail. Its global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges. The Company distributes products for every aisle in the grocery store, from fresh produce to household goods to its OwnBrands, which include the Our Family® portfolio of products. On the retail side, SpartanNash operates nearly 200 brick-and-mortar grocery stores, primarily under the banners of Family Fare, Martin's Super Markets and D&W Fresh Market, in addition to dozens of pharmacies and fuel centers with convenience stores. Leveraging insights and solutions across its segments, SpartanNash offers a full suite of support services for independent grocers. For more information, visit** **spartannash.com** **.**
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. If you require assistance or an accommodation of any kind to complete an application, please contact us at