What Jobs are available for Computer Support Specialists in the United States?

Health Advocates Network is currently seeking a **Computer Support Specialist** to work at a facility in **Albany, NY.** These are _registry_ positions with our company.
**Pay Rate:** $18 / hour
*W2
**Shift details:**
+ Monday - Friday 8:15-4:45
**Minimum qualifications**
- Excellent working knowledge of Microsoft Office Suite software packages, specifically Outlook, Word, Excel and PowerPoint presentations.
- Must have knowledge of business English, spelling, grammar and arithmetic, the ability to work in a team and handle multiple, shifting priorities.
- Good organizational skills.
- Familiarity working in electronic databases and the Health Commerce System.
- Candidates should be highly motivated individuals and able to work in a fast paced, high volume office environment.
**Preferred qualifications**
- Performing administrative support responsibilities such as maintaining various tracking and database systems.
- Preparing a variety of correspondence, reports and other written material.
- Data entry and maintaining paper and electronic filing systems.
- Prior experience working in the New York State Department of Health, Office of Primary Care and Health Systems Manageme
**Benefits:**
-Medical
-Dental
-Vision
-Term Life
-Short-Term Disability Coverage
-401K
If interested, please apply through this job post. You may fax a copy of your most recent resume to . If you have any questions, please feel free to call at ** ** and ask to speak with **Vanessa** (Monday-Friday 8:30 AM-5:00 PM PST). Refer friends, Earn rewards! Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability

Health Advocates Network is currently seeking a **Computer Support Specialist** to work at a facility in **Albany, NY.** These are _registry_ positions with our company.
**Pay Rate:** $18 / hour
*W2
**Shift details:**
+ M-F: 9am - 5pm
**Duties:** This position is located within the Bureau of Adult Care Facility and Assisted Living Licensure within the Center for Long-Term Care Licensure, Planning, and Finance. Duties include, but are not limited to:
+ Perform routine data systems maintenance as well as data validation and data verification.
+ Assist the Director/Assistant Director with data analysis, data reporting, and project management functions in support of Bureau operations.
+ Provide various aspects of general computer support.
+ Provide training and support for DOH staff, applicants, and consultant representatives as needed.
+ Assist with process improvement efforts via the development of new/improved technology tools and workflow automation designed to reduce manual effort and increase efficiency.
+ Collaborate and Coordinate with other DOH Bureaus, Centers/Divisions, and Offices, and other State Agencies, as applicable.
+ Other duties as assigned.
**Minimum Qualifications:** Associate degree, or higher. Experience creating and maintaining databases. Advanced knowledge of Microsoft Office (specifically Excel, SharePoint and Lists). Experience with data analysis and data reporting. Excellent organizational, interpersonal, and communication skills (written and verbal). Strong attention to detail. Ability to work independently and handle multiple, shifting priorities.
**Preferred Qualifications:** Familiarity with the New York State Health Commerce System (HCS) or similar web-based portal is preferred.
**Benefits:**
-Medical
-Dental
-Vision
-Term Life
-Short-Term Disability Coverage
-401K
If interested, please apply through this job post. You may fax a copy of your most recent resume to . If you have any questions, please feel free to call at ** ** and ask to speak with **Vanessa** (Monday-Friday 8:30 AM-5:00 PM PST). Refer friends, Earn rewards! Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability

Job Description

Job Description

Responsibilities:

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Supports and maintains user account information including rights, security and systems groups.
• Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution.
• Escalates tickets when issues are not easily identified or corrected.
• Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers.
• Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested.
• Relies on experience and judgment to plan and accomplish goals.
• Performs a variety of IT related tasks as assigned.
• Works under general supervision; reports to the Director of IS Support Services.
• Evaluates documented resolutions to analyze trends for prevention of future problems.
• Alerts management of emerging trends in incidents.
• A certain degree of creativity and latitude is required.
• Experience in industry-standard technologies and methodologies.
• Good written and oral communication skills.

Additional Responsibilities include the following:

• Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives.
• Assist with development and improvement of in-house software applications training programs and related courseware.
• Provide End-User Training as required.
• Create and deploy feedback mechanisms for end users. Analyze results, make recommendations for support process improvement, and implement changes.

Requirements:

• An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area.
• A certain degree of creativity and latitude is required.
• Certification in A+, CCNA and/or Network + desirable.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement:

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information: -06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Know Your Rights: Workplace discrimination is illegal.

Hiring Range: $25.83 - $27.48 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description

Job Description

D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.

Summary/Function:

Use knowledge and skills obtained through education and job experience to continuously support users from multiple business groups within DA Davidson. The position will adhere to ITIL principals and be responsible for the resolution and/or escalation of various hardware and software issues, both in-person and remotely.

Requirements/Qualifications:

• Working knowledge of a Service Desk including ticketing systems, phone system, supporting business applications, workflows and processes

• Proficient knowledge of basic computer hardware

• Bachelor’s degree in field of specialty or equivalent IT Support experience

• Proficient computer skills and knowledge of software packages and their applications to include Microsoft Office and Microsoft operating systems

• Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over the phone to people with a wide variety of technical expertise

• Excellent customer service skills; ability to work successfully with a variety of personalities and various management levels

• Familiar with department policies, processes and procedures

• Consistently treat others with respect and maintain professional attitude and behavior

• Ability to work a variety of shifts

• Ability to safely lift and carry as much as 35 pounds

• Experience working in a team-oriented, collaborative environment

• Highly self-motivated and self-directed

• Organized and detail oriented

• Ability to work in a fast-paced, regulatory, and time sensitive environment

• Ability to triage and identify when escalation is necessary

• Problem solving skills and critical thinking

• Maintain or ability to obtain ITIL foundation certification within 1 year of start date

Duties:

• Respond, resolve, and escalate incidents or requests, both in person and over the phone, in a timely manner

• Attain performance goals set by management for resolving incidents and requests.

• Be logged into the support queue defined hours; provide escalation support and satisfactory customer service

• Troubleshoot and assist D.A. Davidson Companies’ employees with using their computer and computer peripherals, applications and security credentials

• Evaluate workload and capacity of computers and computer system to determine feasibility of expanding or enhancing capabilities or performance; recommend improvements to IT management

• Assist in the support of business applications to include but not limited to: patching, testing, software licensing tracking, installing, upgrading, receiving application training, attending internal and external meetings, providing end user training, monitoring application performance, working with vendor support and sales, budgeting and creating documentation to end users and IT staff

• Assist in the support of computer life-cycle and office technology to include but not limited to: patching, imaging, deploying, transferring user profiles, evaluating, securing, receiving training on computer O/S and hardware, maintain inventory, manage printer support agreements, work with vendor support and sales, provide documentation to end users and IT staff and help resolve incidents with computer related to the O/S, core applications or hardware that has been escalated from the Service Desk

• Work with management to improve personal technical proficiency, support and customer service skills; identify and complete technical training and certifications; develop other work or career goals where progress can be tracked and discussed

• Learn and adhere to all D. A. Davidson Companies’ policies and procedures; attend scheduled meetings or training sessions around existing or new policies and/or procedures; recommend change to IT procedures to improve productivity and/or reduce costs

• Adhere to and educate users of our defined cybersecurity best practices, which include credential management, phishing and malicious vigilance, and physical security measures.

• Manage time to adhere to SLAs while maintaining service excellence

• Use ITSM tools and ticketing systems for tracking and contributing to a shared knowledge base

• Utilize ITIL best practices

• Use and improve upon existing tools, services, and procedures

• Other duties as assigned

What we offer:

Competitive salary plus excellent benefits and perks including, but not limited to:  

• Medical, Dental and Vision

• Company 401(k)and ESOP contribution 

• Generous sick, vacation, and maternity/parental leave

• Paid holidays

• Professional Development Opportunities

• Tuition Reimbursement ($15,000 lifetime cap)

• Charitable gift-matching program

• Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work.  

The potential base pay hiring range for this role is $6.00 - 33.00 per hour. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate. This role is eligible to participate in applicable D.A. Davidson variable compensation programs.

D.A. Davidson has been in business for 90 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity and the belief that our Associates are our most important assets.  We hope you will consider joining us! 

At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson's California Resident Privacy Policy.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

**General Summary**
Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and resolve Windows incidents. Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone or in person for a wide variety of hardware, software and site-specific applications in an enterprise environment.
**Job Responsibilities**
+ Resolve or refer IT issues; Solve technical issues in a professional manner or escalate in a timely manner, bringing in other subject matter experts as required.
+ Enter IT problem descriptions into ticketing system and troubleshoot the issue sufficiently to appropriately refer the problem to the correct IT support group.
+ Manage hardware assets and track via asset management applications.
+ Troubleshoot and repair Desktop/Laptop and thin client, printer, and mobile device hardware.
+ Troubleshoot peripheral devices (Printers, Smartphones, Scanners etc.).
+ Understand the IT working environment sufficiently to explain technical issues to a disparate range of technical and non-technical clients.
+ Run various diagnostic programs for troubleshooting or monitoring purposes.
+ Provides support to end users on a variety of moderately complex issues. Responds to telephone calls, email and personnel requests for technical support.
+ Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures with minimal direct supervision from the computer support supervisor.
+ Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
+ Refers major hardware or software problems or defective products to vendors, technicians, or next tier for service.
+ Collaborates with team members to resolve information technology issues and implement process improvements.
+ Assists in the development of training materials and procedures, or trains users in the proper use of hardware or software.
+ Ability for light travel and support to offsite locations.
**Minimum Qualifications**
+ 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position.
+ Possess a working knowledge and progressive experience in a Microsoft computer support
+ Experienced in all facets of troubleshooting and repairing the standard set of peripherals in an enterprise environment
+ Familiar with supporting smartphones and other mobile devices
+ Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction
+ Strong interpersonal communication skills both written and verbal
+ US Citizen able to pass a government background check.
+ Bachelor of Science in Computer/Information Technology or a directly-related field is preferred however not required.
**Other Job Specific Skills**
+ Must have strong communication skills (written, verbal, and listening) and be able to effectively communicate and grasp technical issues and work with clients.
+ Knowledge of assigned hardware and/or software products required.
+ Requires working knowledge of personal computers and peripherals.
+ Stays up to date technically and applies new knowledge to job.
+ Understands how systems should work and how changes in conditions, operations, and the environment may affect outcomes
+ Knowledge of principles and processes for providing customer and personal services to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
+ Actively looks for ways to help people in the most efficient manner.
+ Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
+ Understands the implications of new information for both current and future problem-solving and decision-making
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$30 - $30
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

**Description**
The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst with a active Top Secret clearance for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunities for growth in different areas (networking, system administration, etc.) for motivated individuals. The team is looking for trained Information Technology specialists that possess a diverse knowledge/experience between computer support, systems administration and a dash of network administration. Our team needs experienced professionals previously trained with basic skills in all three areas. This is not your typical IT job as you will be working outside of a traditional truncated IT environment. We are looking for individuals that are exceptionally capable and require little supervision while working independently.
This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA and be able to travel to Washington, D.C. to support mission as needed.
Sunday through Thursday: 10:00PM - 6:00AM
NOTE: During the first several months after start, you will be moving between shift for training in different areas before placed upon final shift as listed above.
Primary Responsibilities
1) Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness.
2) Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings.
3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system.
4) Reviews data from a Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediate incidents.
5) Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes.
Basic Qualifications
The candidate should be a proactive team player with strong communication, management, analytical, and problem-solving skills; proven ability to thrive in environments that constantly embrace new technologies.
- Typically requires BS degree and 2 - 4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience. A High School diploma with an additional 6+ years' relevant experience may be considered in lieu of a degree.
- Team leadership experience.
- Top Secret clearance is required for consideration
- Experience with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, etc.
- Windows 11 and Windows Server 2022/2025 troubleshooting.
- GOTS/COTS application, installation, configuration, and troubleshooting.
- Dell Hardware installation, configuration, and troubleshooting.
- Tier 2 Help Desk support with some Tier 3 support (75% and 25% respectively).
- Datacenter physical and logical troubleshooting.
Preferred Qualifications
- Lifecycle management experience (PC Imaging & Disposition).
- Working knowledge of Network Monitoring tools such as OpManager, Solarwinds, PRTG.
- Workstation and Server RAID understanding.
- Experience with virtualization.
- Infrastructure equipment troubleshooting such as APC or Eaton UPS', Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment.
- Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint).
- Prior experience in a Network Operations Center environment.
- Cisco and/or Juniper Tier 1 troubleshooting experience.
- Cybersecurity incident response knowledge.
- Experience in creating/manipulating scripts using Windows Command or PowerShell.
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Original Posting:**
October 24, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $50,700.00 - $1,650.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
**About Leidos**
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately 16.7 billion for the fiscal year ended January 3, 2025. For more information, visit .
**Pay and Benefits**
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at .
**Securing Your Data**
Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission ( .
**Commitment to Non-Descrimination**
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunities for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA. Some travel should be expected from NOC to campus and other off-site locations.
Work Schedule is as follows:
Thursday: 06:00AM-02:30PM
Friday: 06:00AM-02:30PM
Saturday: 10AM-10:30PM
Sunday: 10AM-10:30PM
Primary Responsibilities
1) Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness.
2) Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings.
3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system.
4) Reviews data from a DoD Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediate incidents.
5) Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes.
Basic Qualifications
- Interim Top-Secret clearance is required with ability to obtain a Final Top Secret.
- Experienced with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, etc.
- Must have 4+ years Windows 10/11 and Windows Server 2022 troubleshooting experience.
- Must have 2+ years PowerShell Scripts (Creating/Maintaining) experience.
- GOTS/COTS application, installation, configuration, and troubleshooting.
- Industrial computer and Dell systems installation, configuration, and troubleshooting.
- Tier 3 Help Desk support with some Tier 4 support (75% and 25% respectively).
- The candidate should be a proactive leader and team player with strong communication, management, analytical, and problem solving skills; proven ability to thrive in environments that constantly embraces new technology.
Preferred Qualifications
- Lifecycle management experience (PC Imaging & Disposition).
- Working knowledge of Network Monitoring tools such as OpManager, Solarwinds, PRTG.
- Workstation and Server RAID understanding.
- Experience with server administration and virtualization (Hyper-V preferred).
- Experience with automation tasks within a domain via PowerShell.
- Experience with management of Trellix ePolicy Orchestrator.
- Infrastructure equipment troubleshooting such as Tripplite or Eaton UPS', Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment.
- Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint).
- Prior experience in a Network Operations Center environment.
- Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience.
Come break things (in a good way). Then build them smarter.
We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done."
**Original Posting:**
October 2, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $63,700.00 - $15,150.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
**About Leidos**
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately 16.7 billion for the fiscal year ended January 3, 2025. For more information, visit .
**Pay and Benefits**
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at .
**Securing Your Data**
Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission ( .
**Commitment to Non-Descrimination**
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: Secret
TRAVEL: No
**Description**
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Global Operations Security is seeking a Computer Support Technician 2; this position will be located in Roy, UT and will require the selected candidate to be on-site, full-time, at our campus in Roy.
Responsibilities will include but not be limited to the following:
+ Resolve issues surrounding computer hardware, software, network, and telecommunications systems while demonstrating expertise in customer service.
+ Document and submit problem resolutions to the knowledge database in order to assist other Help Desk personnel with problem resolutions.
+ Record, maintain, and update records in the Incident Management system, perform analysis of problems and assist with corrective action to restore functionality, and work with technical, customer service, and development staff to resolve recurring problems and issues with applications and/or products.
+ Review input data to verify adequacy and appropriateness of material required for data processing and related operations.
+ Review output data to verify completeness, accuracy, and conformance to quality standards and specifications.
+ Maintain accurate internal records.
**Basic Qualifications:**
+ High School diploma or equivalent with 2 years of additional education and/or experience.
+ Applicants must be eligible to obtain a current DoD Secret level security clearance (at a minimum) within a reasonable amount of time following hire.
+ The selected candidate will be required to obtain a Special Access Programs (SAP/SAR) clearance within a period of time as determined by customer and/or program requirements.
+ Experience troubleshooting, installing, and configuring Desktops running Windows OS (including Windows 10), as well as the Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
+ The ability to lift 40 pounds.
**Preferred Qualifications:**
+ DoD 8570 IAT Level II baseline certification (example: Security+ CE).
+ Active DoD Top Secret security clearance.
+ Bachelor's degree in relevant field.
+ CompTIA A+, Network+, Dell, HP, or other certification(s).
+ Experience with remote administration.
+ Experience with PowerShell scripting.
+ Experience with zero and/or thin client devices.
+ Experience in Active Directory configuring user and computer accounts.
+ Cross-platform experience (i.e. two or more of the following: Windows, Linux, Solaris, OSX, UNIX, etc.).
+ Experience supporting VMware VDI (Virtual Desktop Infrastructure).
Primary Level Salary Range: $43,100.00 - $71,900.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Job Description

Job Description

DSWA is seeking to fill a Computer Support Technician for our Dover Admin Office located in Dover, DE. This is a full time position and includes a full benefit package including State of DE Pension, medical, dental, vision, life insurance, and other benefits . Current DSWA employees can view and or apply for this position via the Internal Job Board in ADP. Applications will be accepted until the position is filled.

The starting salary for this position will be based on the selected candidate's Knowledge, Skills, Abilities (KSAs), Qualifications, Credentials and Experience.

Note: This is a safety sensitive position and requires drug testing as a condition of employment.

PURPOSE: The purpose of this position is to perform scheduled general routine maintenance and repair on computer related systems at all DSWA facilities and provide assistant to the Information Technology Officer.

DUTIES: Job duties include but are not limited to:

• Cleans, maintains, and repairs computer-related hardware.
• Troubleshoots and repairs simple computer-related problems.
• Rotates scale computer-related systems out on a regular basis.
• Tests recycled computer components for re-use.
• Maintains, upgrades, and services video surveillance camera system.
• Reviews data files to make sure that scale computer data is backed up on the main server.
• Reviews video and data files to help correct discrepancies found in log files.
• Installs software updates and upgrades.

ADDITIONAL DUTIES :

• Must be available 24 hours for emergency situations.
• Performs other duties as assigned.

QUALIFICATIONS EDUCATION, EXPERIENCE, AND SKILLS: Requires a high school diploma or equivalent and ten (10) years of computer-related repair, testing, and maintenance experience. Must possess a valid driver's license. Education can be substituted for experience. Microsoft Certified Professional (MCP) Certification. Must sign a confidentiality statement. Knowledge of computer hardware and software. Knowledge of cameras and video surveillance systems. Skill in troubleshooting computer problems. Ability to communicate computer problems and possible solutions. Ability to work independently and in a rapidly changing technical scenario. Ability to troubleshoot and repair computer hardware and software.

Physical Requirements: This position requires standing, walking, sitting, reaching with hands and arms, stooping, kneeling, crouching, or crawling, talking or hearing. This position requires lifting up to 100 pounds. The position requires close vision (clear vision at 20 inches or less). Distance vision (clear vision at 20 feet or more). Color vision (ability to identify and distinguish colors). Depth perception (three-dimensional vision, ability to judge distances and spatial relationships). Position risks exposure to indoor environment, outdoor environment, noise, extreme temperatures, vibration, moisture and/or humidity, dust, fumes, gases, and electrical hazards.EOE