60,578 Concierge Services jobs in the United States
CONCIERGE SERVICES COORDINATOR (FULL TIME)
Posted 17 days ago
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Job Description
+ We are hiring immediately for a full time **CONCIERGE SERVICES COORDINATOR** position.
+ **Location** : Microsoft - 1 Microsoft Way, Redmond, WA 98052. _Note: online applications accepted_ _only_ _._
+ **Schedule** : Full time schedule. Monday through Friday, hours may vary. More details upon interview.
+ **Requirement** : 2 years of previous related experience is preferred.
+ **Perks: Full union benefits!** _*Internal Employee Referral Bonus Available_
+ **Fixed Pay Rate** : $32.75 per hour
**We Make Applying Easy!** Want to apply to this job via text messaging? Text **JOB** to **75000** and search **requisition ID number** ** .**
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, "connect with people, inspire through food, create solutions, and live our promise," is exemplified throughout our organization. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500.
**Job Summary**
**Summary:** Our Consierge Services Coordinator is first point of contact for our guests, providing a welcoming and professional experience. You will manage lobby operations, respond to last minute requests, emergencies, and coordinate visitor services such as bookings and transportation. Working closely with internal teams, you will ensure guest needs are met promptly and efficiently. You will also support events and meetings by assisting with logistics, maintaining accurate records, and keeping the workspace clean and organized.
**Essential Duties and Responsibilities:**
+ Assign duties to Front Office employees to ensure completion of shift duties. Act as a resource to Front Office employees on difficult, technical procedures or "problem" reservations. Monitor staff performance, providing them and the Front Office Manager with feedback. Maintain communication logs with staff and managers. Monitor and schedule staff meals and breaks.
+ Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information.
+ Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.
+ Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
+ Balances and drops receipts according to accounting specifications.
+ Provides guests with information about the facility, services, and amenities.
+ Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.
+ Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested.
+ Fields and resolves guest complaints or escalate for resolution to appropriate department.
+ Assists guests in emergency situations.
+ Maintains adequate supplies and functional equipment at the Front Desk.
+ Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.
+ Performs other duties as assigned.
**Associates at Eurest are offered many fantastic benefits.**
**Full-time and part-time positions offer the following benefits** to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
**Full-time positions also offer the following benefits** to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
_Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws._ _For positions in Washington State, Maryland, or to be performed Remotely,_ _click here ( _for paid time off benefits information._
**About Compass Group: Achieving leadership in the foodservice industry**
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Eurest maintains a drug-free workplace.
Req ID:
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CONCIERGE - VIP SERVICES
Posted today
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Job Description
Job Description
Overview
As a member of the VIP Services Team, your foremost role will be to assist our VIP Guests while visiting the Plum Lounge. The Concierge will constantly strive to delight our guests, exceeding their expectations through gracious, enthusiastic, and personalized service. Candidates should have sharply honed interpersonal skills; inspire confidence and exude authenticity with regard to both guest and team interactions.
The ideal candidate for this position will possess inherent guest service skills and a commitment to proactive service and recovery as necessary. Members of VIP Services will work to resolve guest issues using a rich set of tools which include real time customer data and alert systems. Members of this team will operate in a highly collaborative way and will deliver on the Hard Rock values, while being held accountable for all service opportunities that may arise.
Responsibilities
Essential Functions
- Proactively greets and validate guest’s credentials upon entrance of the Plum Lounge.
- Uses sound judgment and makes decisions in accordance with established comp and expense guidelines. This role will assist at the Wild Card Club and Promotions when asked by Management.
- Handles difficult guests and situations in a calm, professional and prudent manner.
- Maintains close ties with guests to engender loyalty.
- Seamless coordination with the Casino Marketing teams (Player Development, Account Development ) for comping and service decisions.
- Proactively identifies and resolves service failures; taking immediate action to resolve service gaps and cement player loyalty and intent to return by using comp authority or making exceptions.
- Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty.
- Identifies ways to increase efficiencies and to improve products or services.
- Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.
- Keeps track of existing products/services and/or progress on new initiatives.
- Must be knowledgeable of all events/promotions/etc. on property and in market.
- Stays up to date with the latest developments in both the local market and industry.
- Complies with and upholds company expectations including policies, procedures, industry regulations, department goals and business strategy.
- Gives consistent, polite, timely, and accurate information and service to all guests; taking the initiative to find the answer when unsure.
Qualifications
Education and Experience
- Must have excellent guest service skills.
- One or more years’ experience casino/hotel, customer service, host or other account management experience (or comparable experience).
Knowledge, Skills & Abilities
- Ability to think independently in making real-time decisions to maximize customer service experience and program profitability.
- Ability to effectively manage time and perform multiple tasks simultaneously.
- Must be proficient with customer point-of-service systems.
- Excellent interpersonal, communication, problem solving, and analytical skills required.
- Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.
- Strong attention to detail with both trip logistics and customers.
- Must present well-groomed professional appearance.
Concierge/Guest Services Member Liaison - Temporary
Posted 13 days ago
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Job Description
We're committed to bringing passion and customer focus to the business.
Department:
Volunteer & Guest Services
Temporary October 27, 2025 through January 19, 2026
This position is responsible for ensuring the smooth and efficient operation of the Information Desk by supervising volunteers and providing assistance to the community, patients, and visitors beyond the scope of volunteer staff, demonstrating a commitment to excellent customer service.
- Ensure all guests are greeted cordially in a warm, hospitable manner.
- Answer questions and give information and directions to guests.
- Oversee delivery of patient mail and flowers, ensuring timely delivery and documentation.
- Print daily meeting schedule and demonstrate knowledge of hospital events and locations.
- Provide information for surgery families when volunteers are unavailable to provide the service.
- Follow up with appropriate departments when questions or concerns arise. Provide information regarding local services (i.e. hotels, restaurants, taxi service, support agencies).
- Collaborate with Patient Relations Manager to meet hospital service standards and implement customer service training for Information Service volunteers.
- Collaborate with Safety/Security to identify and quickly report disturbances and unusual situations, including suspicious persons.
- Assist with ensuring the Meditation Room and Whitney Lobby are available for guests, as appropriate.
- Provide accurate information regarding hospital operations, policies, and procedures.
- Be familiar with all departments and services provided by the healthcare system and communicate changes to the Information Service volunteers in a timely and effective manner.
- Work with volunteers from the Service League, Career Pathway Program, and various agencies to ensure they are able to successfully complete all position requirements and/or learning objectives related to the Information and Wayfinder Services.
- Provide an atmosphere of cooperation, compassion, and confidentiality for hospital staff, patients, and volunteers.
- Utilize the skills and abilities of volunteers to meet the needs of the hospital while providing a meaningful experience for each volunteer.
- Communicate volunteer staffing issues to Director.
- Maintain a proactive approach to meeting the needs of our guests, staff, and volunteers and keep Director apprised of changes and concerns.
- Support effective operations through proper orienting, training, evaluating, and coaching of Information Service volunteers as needed to ensure continuity of quality services and compliance with applicable laws and regulations.
- Troubleshoot issues, concerns, and situations presented at the information desk using effective problem solving and conflict management skills, including the ability to refer unusual situations to Director, Administrative Supervisor, or Security and diffuse a situation until appropriate help can respond.
- Troubleshoot computer problems at Information Desk, Service League Office, Sign-In Computer, and in the Gift Shop.
- Submit work orders using Order Entry for lobby maintenance needs. Monitor Wayfinder activities using BedTracker software to assist in redirecting workflow or recommending staffing model changes to best meet hospital needs based on peak activity levels.
- Accept and perform other related duties and responsibilities upon request.
Education: Requires a minimum of a high school diploma or GED.
Certification: New hires/transfers must pass the Bilingual Fluency Assessment for Clinicians with a rating of "competent" in the overall section and "competent" rating of 85% or greater in Spanish Fluency prior to hire or transfer.
Experience: Community interpretation experience.
Pay Range: The hourly rate for this position is $30.17 - $36.20. The range displayed on this job posting reflects the target for new hire salaries for this position.
Job Specifications:
• Union: Non-Affiliated
• Work Shift: Variable
• FTE: 0.6
• Scheduled Hours: 24
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Concierge / Resident Services Coordinator
Posted 1 day ago
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Job Description
Concierge / Resident Services Coordinator
Job Locations
US-CA-Menlo Park | US-CA-Northern California
Job ID
Category
Customer Service/Support
Location
US-CA-Menlo Park
Location Name
Middle Plaza
Overview
We are growing!
Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 42,000 apartment units.
OPPORTUNITY: CONCIERGE / RESIDENT SERVICES COORDINATOR- MENLO PARK, CA
Sares Regis Group is seeking an experienced customer service professional to work at our beautiful 215-unit community, Middle Plaza Apartments! This is a great career opportunity in an ideal location!
Essential Functions:
* Responsible for greeting prospects, guests and visitors as they arrive to our community
* Provide a personalized experience, with emphasis on care and convenience for our future and current residents
* Engage with residents, fostering an ongoing, positive relationship while confirming their expectations are being fulfilled
* Respond to resident complaints and concerns in a timely and professional manner, making sure every situation handled ends with gratification
* Act as the communication center providing residents community happenings daily, weekly, or monthly via the computer portal and postings.
* Plan, promote and deliver resident events and activities ensuring resident's find value outside the walls of their apartment home
* Identify, communicate and implement opportunities to improve resident happiness and service.
QUALIFICATIONS
* Must have experience in customer experience with ability to pass fair housing exam.
* Yardi experience is a plus.
* Must have relevant experience.
* Ability to effectively communicate both written and verbal.
* Experience with file audits, customer service and resident engagement a must!
* Ability to work independently without direct supervision.
* Must have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD.
* Current driver's license and auto insurance.
* Able to work weekends and overtime as job requires.
Salary is $0.00- 32.00/hour. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.
PLEASE APPLY ONLINE AT:
SARES REGIS CAREERS WEBSITE
EQUAL OPPORTUNITY EMPLOYER
All positions contingent on completion of successful background screen and drug test.
Concierge / Resident Services Coordinator
Posted 1 day ago
Job Viewed
Job Description
Concierge / Resident Services Coordinator
Job Locations
US-CA-Menlo Park | US-CA-Northern California
Job ID
Category
Customer Service/Support
Location
US-CA-Menlo Park
Location Name
Middle Plaza
Overview
We are growing!
Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 42,000 apartment units.
OPPORTUNITY: CONCIERGE / RESIDENT SERVICES COORDINATOR- MENLO PARK, CA
Sares Regis Group is seeking an experienced customer service professional to work at our beautiful 215-unit community, Middle Plaza Apartments! This is a great career opportunity in an ideal location!
Essential Functions:
* Responsible for greeting prospects, guests and visitors as they arrive to our community
* Provide a personalized experience, with emphasis on care and convenience for our future and current residents
* Engage with residents, fostering an ongoing, positive relationship while confirming their expectations are being fulfilled
* Respond to resident complaints and concerns in a timely and professional manner, making sure every situation handled ends with gratification
* Act as the communication center providing residents community happenings daily, weekly, or monthly via the computer portal and postings.
* Plan, promote and deliver resident events and activities ensuring resident's find value outside the walls of their apartment home
* Identify, communicate and implement opportunities to improve resident happiness and service.
QUALIFICATIONS
* Must have experience in customer experience with ability to pass fair housing exam.
* Yardi experience is a plus.
* Must have relevant experience.
* Ability to effectively communicate both written and verbal.
* Experience with file audits, customer service and resident engagement a must!
* Ability to work independently without direct supervision.
* Must have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD.
* Current driver's license and auto insurance.
* Able to work weekends and overtime as job requires.
Salary is $0.00- 32.00/hour. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.
PLEASE APPLY ONLINE AT:
SARES REGIS CAREERS WEBSITE
EQUAL OPPORTUNITY EMPLOYER
All positions contingent on completion of successful background screen and drug test.
Patient & Family Concierge, Emergency Services
Posted 2 days ago
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Job Description
Shift: 12-hour Shifts, Rotating evenings/nights 3p-3a and 7p-7a6 months of previous medical administrative experience is highly preferred. _Title and salary based on education and previous experience._
About UPMC Hamot Emergency Department:UPMC Hamot Emergency Department is the largest ED in the Erie region and provides comprehensive care for both minor and major injuries 24 hours a day, seven days a week. We are a Level 2 trauma center, cardiac center, and comprehensive stroke center. We are also among a select few EDs internationally to have received the Emergency Nurses Association Lantern Award, which recognizes our exceptional practice and innovative performance in leadership, practice, education, advocacy, and research.
**Overview:** The Patient & Family Concierge is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management. Above all, the Concierge will remain focused on patient and guest satisfaction and quality of care from first to last impression.
**Responsibilities:**
+ Warmly greets and escorts patients and visitors to correct destinations.
+ Provides general hospital information while maintaining patient confidentiality.
+ Issues parking passes, patient scooters, and assists with parking validation.
+ Tracks patient belongings upon admission. Cleans and organizes patient rooms, public areas, and equipment per procedures.
+ Replenishes supplies, changes linens, and reports maintenance issues. Assembles and serves meals per dietary orders, ensuring food safety and sanitation.
+ Operates food service equipment and delivers meals using proper identification protocols. Transports patients, equipment, and specimens safely and accurately.
+ Disinfects transport equipment and logs transportation data. Retrieves, sets up, and disinfects telehealth carts; performs weekly functionality tests.
+ Orders, stocks, and delivers unit-specific supplies and equipment.
+ Maintains inventory, checks expiration dates, and monitors refrigerator logs. Answers phones, responds to call lights, and interacts with patients to assess needs.
+ Rounds hourly, prints/distributes care plans, and encourages patient mobility.
+ Maintains unit resources and adheres to infection control and hand hygiene protocols. Follows mandatory incident reporting procedures.
+ Demonstrates UPMC values and key behaviors in all interactions. Limited access to medications, only for nurse distribution.
+ Performs in accordance with all other system-wide competencies/behaviors. Performs other duties as assigned.
+ Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times.
+ High School diploma or active High School/GED program enrollment or one year of previous job experience required in lieu of HS Diploma/GED.
+ Previous experience in health care or customer service is a plus, but not required.
+ Ability to follow written and verbal instructions. **Licensure, Certifications, and Clearances:**
+ Act 31 Child Abuse Reporting with renewal within 90 days of hire or transfer
+ Act 33 with renewal
+ Act 34 with renewal
+ Act 73 FBI Clearance with renewal
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
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