198 Conference Manager jobs in the United States

• Onsite in Beaverton, OR HQ, with up to 25-30 % domestic & international travel

• Partner with association staff, working groups, and executive committees to define event vision, success metrics, and conference roadmaps that help advance each client's membership goals, and marketing objectives.
• Participate/lead in goal setting workshops, providing data driven insights on industry trends, attendee personas, and competitive positioning.
• Present clear business cases and budget scenarios that secure stakeholder approvals and sponsorship commitments.

• Drive comprehensive project management, timelines, and budgets for 6-10 concurrent conferences spanning North America, EMEA, and APAC.
• Draft and disseminate detailed event briefs, banquet event orders (BEOs), and Run of show documents; lead pre-convention meetings to align venue staff, vendors, and internal teams for flawless execution.
• Serve as senior onsite lead, vendor management, directing load in/out, rehearsals, live program flow, and immediate post show debriefs.

• Source and negotiate contracts with venues, general service contractors, A/V, production, dcor, specialty suppliers; and manage vendor scorecards and SLAs.
• Own full event budgets and forecasts, tracking commitments and accruals, and reporting variances with corrective actions.

• Conceptualize themes, stage designs, and formats that resonate with technical audiences and reflect each association's culture.
• Plan and execute offsite workshops, VIP dinners, awards galas, and technical tours that extend networking and learning beyond the conference venue.
• Stay current on global event innovations, sustainability practices, and hybrid/virtual technologies; share trend briefs to inspire client decision making.

• Oversee and manage registration systems (Cvent or similar), ensuring accurate data capture, payment processing, and realtime reporting.
• Coordinate content and UX for event websites and mobile apps, collaborating with internal team members on copy, design assets, and communications strategy and execution.
• Support integrated marketing campaigns; email, social, and press to drive attendance and sponsorship revenue.

• Define and track KPIs such as registration growth, member conversion, lead volume, and NPS.
• Deliver post event ROI analyses and improvement plans, benchmarking against industry standards and/or prior year performance.

• Supervise and/or coach and develop Events employees and temporary staff, assigning clear goals and providing actionable feedback.
• Act as the operational hub between Creative, PR, Digital, and Client Services teams to ensure on-brand and on time deliverables across all touchpoints.
• Foster a culture of service excellence, responsiveness, and proactive problem solving within the account.

• Education and Experience: Bachelor's degree in marketing, business, communications, hospitality or equivalent experience; CMP, CMM, or CTSM certification preferred. 7 + years leading international conferences/trade shows for technology or standards focused organizations, with 2 + years in an agency or multiclient environment and prior supervisory responsibility.
• Technical Skills: Proficient in Cvent (or comparable), virtual/hybrid event platforms, CRM/marketing automation, and Microsoft 365.
• Travel: Must be willing and able to travel up to 25-30 % of the time, domestic and internationally, including some weekends.
• Competencies:
  • Strategic thinker with strong commercial and analytical understanding.
  • Excellent negotiator and vendor manager who secures favorable terms and drives accountability.
  • Exceptional communicator who instills confidence with volunteer leaders, engineers, and executives alike.
  • Resilient multitasker who thrives under tight deadlines and navigates cultural nuances across regions.
  • Able to lift 50 lbs.

Join to apply for the Conference Setup and Hospitality Manager - 1431387 role at Compass Group USA

Join to apply for the Conference Setup and Hospitality Manager - 1431387 role at Compass Group USA

Community Manager is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. The individual in this role will be responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly.

Responsibilities

• Provide high-level internal and external customer support with a warm welcome and seamless.
• Collaborate with on-site team lead and associates to design and coordinate catering services, meeting setups, and special requests for meetings and events.
• Work closely with building management and hard services team to schedule preventative maintenance and general office repairs.
• The role will require to enter work orders and follow up with the facilities team.
• Culinary, menu planning and food service knowledge is an added value.
• Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
• Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen.
• Set up catering and breaking down a catering event.
• Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
• Maintain a strong awareness of business activity and communicate all updates with your team members.
• Communicate and interact effectively with all other departments.
• May serve as point of contact for external vendors/service providers.
• Catering set-up knowledge & ServSafe Certified preferred.
• Proactive, timely and clear communication to team and leadership, especially alerting team of changes and needs to support successful front desk and floor services functions.
• Effectively solve space or amenities related issues to ensure an elevated agency experience.
• Work with EMS or any other Space Management Tool.
• Observe floor operations, user behaviors and suggest strategic changes to continue enhancing the experience on the floor.
  
  

• A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the role.
• The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
• Excellent listening and oral communication skills.
• Basic computer skills and knowledge of office technology/equipment.
• Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details.
• Discreet, ethical, and committed to maintaining a high degree of confidentiality.
• A consistently professional approach, with a mindset to take ownership and responsibility within and outside ones job domain.
• Two to three years experience in a client service / reception position within a hospitality or corporate environment.

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Food and Beverage Services

Referrals increase your chances of interviewing at Compass Group USA by 2x

Springfield, VA $50,000.00-$0,000.00 2 weeks ago

Washington, DC 90,000.00- 100,000.00 3 months ago

Washington, DC 65,000.00- 75,000.00 1 day ago

Washington, DC 75,000.00- 80,000.00 1 week ago

Washington, DC 60,000.00- 70,000.00 5 months ago

Washington, DC 60,000.00- 70,000.00 1 month ago

Washington, DC 60,000.00- 70,000.00 1 month ago

Washington, DC 90,000.00- 100,000.00 1 week ago

Washington, DC 320,000.00- 350,000.00 4 weeks ago

Washington, DC 74,725.00- 80,795.00 2 weeks ago

Washington, DC 60,000.00- 70,000.00 5 months ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

The Onsite Staffing Manager role is part of a new Centre of Excellence dedicated to the successful onsite execution of Gartner's must-attend conferences. This position involves establishing baseline staffing requirements for each event, and ensuring we are thoughtful and consistent in our approach to training and execution on-site.

What You Will Do:

• Work closely as a liaison between Gartner Conferences and external staffing agencies to staff and support at all on-site conferences.
• Ensure the level of staff requested meets the overall needs and baseline requirements of the conferences service model delivering best-in-class service to all attendees.
• Implement a robust training process for both external agency and onsite Gartner staff to drive an improved attendee experience
• Design the overall staffing strategy for each onsite conference, individually reviewing specific property needs and the overall agenda to build a robust staffing model
• Manage monthly budget updates as part of the forecast process for all Agency and freelancer spend
• Create future year budgets considering any efficiencies or potential savings in the staffing model while providing an accurate forecast for future known increases
• Set-up and run pre-event calls between Conference Logistics and the agency to go through all onsite requirements per conference
• Manage external agency relationships to ensure we drive the most value from all agency staff booked which will include quarterly feedback sessions and event specific feedback where needed.
• Provide on-site support at larger destination conferences and Symposiums to act as Staffing Manager overseeing onsite logistics, quality control of agency, and general feedback and improvements for the future.
• Analyze on-site feedback from internal team as well as attendee scores to identify common trends and potential areas of improvement. Work with the on-site staffing team to drive improvements in staff service scores year over year.
• Become an internal expert in the Intrivium (our shift scheduling App), by providing ongoing support to the Conference Logistics team.
• Manage all tasks in Intrivium including the highlights below:
  • Monitor team-created shifts in Intrivium for consistency, accuracy, and adherence to the Onsite Staffing Playbook guidelines.
  • Evaluate shift creation to ensure proper allocation of onsite teams and welfare needs.
  • Ensure all teams meet deadlines for shift completion and provide training/guidance as needed.
  • Conduct shift utilization and review meetings with Logistics to ensure consistency and accuracy in team member deployment.
  • Recommend adjustments to onsite team usage and agency staffing levels based on review findings.
  • Prepare and send shifts to onsite team diaries, performing final checks for conflicts or errors.
  • Remain available as an Intrivium expert, providing training and support for shift synchronization and sending.
  • Participate in weekly vendor management calls to provide feedback and suggest process improvements for Intrivium.
  • Help to create and roll out training materials and guidance to all teams

What You Will Need:

• Bachelors degree with focus on events and/or marketing preferred, but not required
• 4+ years of experience in project management, staffing coordination, or a related field.
• Strong organizational and communication skills.
• Proven experience in managing agency and vendor partners
• Proven people management experience
• Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partners
• Creative, innovative and strategic thinker with a strong attention to detail
• Strong financial management skills
• Partnership with an event technology vendor is preferred but not essential
• Willingness to travel approximately 10% to attend Gartner Conferences and manage onsite staffing operations.

#conferences

#LI-BO2

#LI-hybrid

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, weve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 ( or by sending an email to .

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link:

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

The Onsite Staffing Manager role is part of a new Centre of Excellence dedicated to the successful onsite execution of Gartner's must-attend conferences. This position involves establishing baseline staffing requirements for each event, and ensuring we are thoughtful and consistent in our approach to training and execution on-site.

What You Will Do:

• Work closely as a liaison between Gartner Conferences and external staffing agencies to staff and support at all on-site conferences.
• Ensure the level of staff requested meets the overall needs and baseline requirements of the conferences service model delivering best-in-class service to all attendees.
• Implement a robust training process for both external agency and onsite Gartner staff to drive an improved attendee experience
• Design the overall staffing strategy for each onsite conference, individually reviewing specific property needs and the overall agenda to build a robust staffing model
• Manage monthly budget updates as part of the forecast process for all Agency and freelancer spend
• Create future year budgets - considering any efficiencies or potential savings in the staffing model while providing an accurate forecast for future known increases
• Set-up and run pre-event calls between Conference Logistics and the agency to go through all onsite requirements per conference
• Manage external agency relationships to ensure we drive the most value from all agency staff booked - which will include quarterly feedback sessions and event specific feedback where needed.
• Provide on-site support at larger destination conferences and Symposiums to act as Staffing Manager overseeing onsite logistics, quality control of agency, and general feedback and improvements for the future.
• Analyze on-site feedback from internal team as well as attendee scores to identify common trends and potential areas of improvement. Work with the on-site staffing team to drive improvements in staff service scores year over year.
• Become an internal expert in the Intrivium (our shift scheduling App), by providing ongoing support to the Conference Logistics team.
• Manage all tasks in Intrivium including the highlights below:
  • Monitor team-created shifts in Intrivium for consistency, accuracy, and adherence to the Onsite Staffing Playbook guidelines.
  • Evaluate shift creation to ensure proper allocation of onsite teams and welfare needs.
  • Ensure all teams meet deadlines for shift completion and provide training/guidance as needed.
  • Conduct shift utilization and review meetings with Logistics to ensure consistency and accuracy in team member deployment.
  • Recommend adjustments to onsite team usage and agency staffing levels based on review findings.
  • Prepare and send shifts to onsite team diaries, performing final checks for conflicts or errors.
  • Remain available as an Intrivium expert, providing training and support for shift synchronization and sending.
  • Participate in weekly vendor management calls to provide feedback and suggest process improvements for Intrivium.
  • Help to create and roll out training materials and guidance to all teams

What You Will Need:

• Bachelor's degree with focus on events and/or marketing preferred, but not required
• 4+ years of experience in project management, staffing coordination, or a related field.
• Strong organizational and communication skills.
• Proven experience in managing agency and vendor partners
• Proven people management experience
• Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partners
• Creative, innovative and strategic thinker with a strong attention to detail
• Strong financial management skills
• Partnership with an event technology vendor is preferred but not essential
• Willingness to travel approximately 10% to attend Gartner Conferences and manage onsite staffing operations.

#conferences

#LI-BO2

#LI-hybrid

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 ( or by sending an email

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link:

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Philanthropy New York is a nonprofit membership association of more than 280 foundations and corporate giving programs based in the New York metropolitan region. Philanthropy New York supports and strengthens the work of the philanthropic sector by providing professional development and learning, networking and opportunities for funders to collaborate. For more information on our work and a preview of our program calendar, please visit .

The Office Manager is responsible for overseeing the smooth functioning of PNYs office and conference facilities and is an integral member of the finance team. The ideal candidate will be someone who enjoys providing excellent customer service to a wide range of individuals, maintains strong attention to detail, and thrives at multi-tasking. '

This is a full-time role which requires some early morning and later evening hours supporting programs and meetings. Salary of $59,000 and competitive benefits package available.

Conference and Facilities Management

• Manages all aspects of PNYs member meeting room reservations including catering, room set-up, and guest management for 100+ reservations each year.
• Maintains the conference calendar to ensure appropriate resources are available for the organizations programs and membership needs.
• Ensures the proper functioning of the organizations audiovisual assets.
• Serves as a greeter for programs and meetings, ensuring a smooth check-in process and accurate attendance records.
• Reconciles monthly catering bills and invoices members as necessary.
• Coordinate logistics for board committee meetings, including room reservation and catering needs.
• Maintains accurate and up to date records of all reservations in the organizations Salesforce database.

Finance Support

• Processes the organizations monthly Amex credit card bill including review of staff expense logs to ensure proper approvals are documented, reconcile receipts, and allocate expenses.
• Properly codes and prepares all invoices and payables.
• Codes and deposits membership and grant funds in the organizations bank account.
• Processes payments for jobs board and conference facility use and enters payments into database.
• Provides support to the Fiscal Sponsorship program: codes and reconciles invoices, maintains grant folders.
• Assists the Finance Department with the annual audit, and maintains organized files throughout the year.

Office Maintenance

• Designs and maintains filing systems for organizational records, project grants, fiscal sponsorships, vendor payments and contracts.
• Inventories supplies and regularly places orders to ensure the organization has all of the materials it needs to conduct seamless business operations.
• Creates process and procedure memos to ensure the smooth functioning of all office tasks.
• Ensures the proper functioning of office equipment, oversees document retention efforts, and works with other organization vendors to ensure the smooth functioning of the office.
• Troubleshoots IT and phone issues and trains new staff in the use of equipment.
• Acts as the primary point of contact with building management to ensure the smooth functioning of the office and timely repairs when necessary.
• Works with the Sr. Director of Finance and Administration to support all aspects of business continuity and benefit administration.

Executive and Member Network Support

• Supports logistics for the organizations COO network and the Foundation Financial Managers Network, including maintaining up to date rosters, troubleshooting listservs, and setting up quarterly meetings
• Assists in the coordination of quarterly CEO network luncheons, including scheduling, managing RSVPs, and setting up quarterly meetings
• Prepares correspondence and memos for contracting, fiscal sponsorships, and other related areas
• Provides logistical support for programs, conferences, the annual meeting and board retreat
• Oversees and maintains the organizations web-based jobs board

• At least 3 5+ years of professional work experience in a similar role direct customer service a plus
• Comfort working in databases to record information and generate reports
• Professional experience drafting memos, business letters and creating spreadsheets and reports
• Microsoft Office Excel, Word and PowerPoint proficiency required
• Working knowledge of accounting software a plus

• Enjoys collaboration and information-sharing
• Strong initiative to identify and understand problems and craft solutions
• Ability to multi-task and pay attention to detail
• Excellent written and verbal communication skills
• Ability to work with diverse personalities and maintain diplomacy
• Unimpeachable integrity, confidentiality, and discretion
• Extremely organized with an understanding of how to manage complex projects
• Commitment to personal growth on issues of inclusion and racial equity a must
• Sense of humor a plus

Please send a resume and a cover letter via email outlining your interest in the position, your skills and your qualifications.

No phone calls, please. Please note that due to the high volume of resumes we receive, we are unable to respond to all candidates. We will be directly in touch with candidates for first round telephone interviews.

Philanthropy New York is committed to creating a more equitable workplace. We value diversity and are dedicated to the recruitment, inclusion and retention of individuals of diverse backgrounds, sex, race, religion, gender preference and sexual orientation.

Please check your e-mail for a link to activate your account.

TITLE OF POSITION: Building Manager

CLASSIFICATION: Student Employee

STATUS: Non-exempt, Temporary

DEPARTMENT: Student Center

LOCATION: Grand Rapids- Lettinga

REPORTS TO: Assistant Manager of Athletic Facilities and Events

This position acts as a general assistant to the department, performing general business functions including but not limited to building rounds, station checks, oversite of selected areas throughout the athletic facilities, and any other work related to daily operations. May also support the director and assistant director of the Student Center by performing supervisory functions. These responsibilities are performed in an ethical manner consistent with the Universitys mission, vision, and values which include diversity, equity and inclusion.

RESPONSIBILITIES:

1. Perform supervisory duties for Student Center student employees in the absence of the director and assistant director.
2. Act as auxiliary support for all areas of Student Center and be cross-trained in all functions.
3. Responsible for the security of all Student Center assets including products, register/receipt handling, and reporting integrity.
4. Handle customer complaints and Student Center issues.
5. Be knowledgeable of all administrative policies and procedures that must be implemented in the Student Center.
6. May be required to drive a DU vehicle for maintenance and/or running errands.
7. Provide leadership that promotes trust, cooperation, and high levels of performance to the Student Center student employees.
8. Develop effective working partnerships as a means to expedite and improve services for students, visitors, staff & faculty.
9. May assist with training, recruiting, interviewing and hiring of Student Center staff.
10. May be responsible for administrative support functions for the Student Center including but not limited to: greeting visitors, as well as answering and routing incoming calls, creating, maintaining and updating files.
11. Generate reports, memorandums, correspondence, presentation materials, spreadsheets, graphics, and other materials using various software programs.
12. Conduct special projects, research and assignments as needed.
13. Provide GREAT customer service, anticipating and exceeding the needs of our customers.
14. Demonstrate and promote the University Cultural Values.
15. Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.
16. Perform other duties as assigned.

QUALIFICATIONS:

• High School Diploma or GED equivalent.
• Must be enrolled in a minimum of 6 credit hours as an undergraduate student or 3 credit hours as a graduate student while meeting the standards of academic progress.
• Ability to pass a pre-employment background investigation including but not limited to a criminal background check and a motor vehicle record check.
• Previous cash handling, scheduling, and/or leadership experience preferred but not required.
• Demonstrated ability to work accurately and effectively with computerized data systems (PC and mainframe).
• Excellent interpersonal skills that transcend diverse audiences; communicating to university customers with positive attitudes toward change, confidentiality, and conflict resolution.
• Must be highly motivated and solution oriented with a high degree of integrity, ethics, and dedication to the mission of the university.
• Prolonged sitting, standing and walking between work stations. Use of cash register, credit card machine (eye and hand strain).
• Use of personal computer and telephone (eye and hand strain). No regular lifting requirements, occasional lifting up to 50 pounds.

DAVENPORT UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER

SEIND19

As a manager on the Logistics team, you will be responsible for managing a team of Conference Planners delivering and planning all program types within a North America region. You will work at a high level to support the delivery of in-person and virtual programs by managing venue sourcing and selection, budget forecasting, calendar management, staff scheduling, onsite execution, process improvement, project management, stakeholder relationships, recruiting, onboarding and yearly performance reviews. As a member of the Gartner C-level Communities Logistics Team, you will have a focus on team collaboration to create exceptional customer experiences for every attendee, sponsor and associate attending our events.

What you will do:

• Strategically assign team members to venue source, plan and travel within region throughout the year
• Established as regional expert and be a trusted partner by providing feedback, communicate challenges & opportunities, innovate to scale, and maintain strong relationships with key stakeholders
• New hire recruitment, new hire onboarding and associate training at Sr Planner and Planner level
• Conduct regular 1:1's and quarterly learning and development reviews with direct reports
• Communication and collaboration across event teams to ensure seamless delivery of world-class events
• Review, approve, and sign Inner Circle Dinner contracts at a value up to $25k
• Partner with the Venue Sourcing team to review and approve all Executive Summit venue proposals
• Plan and execute Executive Summits and Inner Circle Dinners
• Contribute ideas for event innovations and process improvements to enhance the C-level Communities product and brand
• Manage supplier set up and facilitate payments within our internal systems
• Financial management: including monthly regional forecast reports, negotiations, accurate and timely event budget forecasts, strategic spending decisions, escalations for spending approvals, and provide guidance to the team
• Demonstrate a proficient understanding of virtual platforms and carry out the delivery of virtual events as Tech Lead when required
• Frequent review and management of team process documents, trainings, change requests, and communications
• Collaborate with peers and Regional Managers to design processes for efficiency and scalability where applicable
• Identify gaps in process, communication, partnerships, and deliverables to continuously make improvements where they will add value
• Assist with the production of Gartner C-Level Communities company events
• Support Gartner Destinations Conferences as needed
• Support on special projects as needed
• Plan and deliver C-level Communities Global Executive programs, launch programs, and international programs

What you will need:

• Bachelor's degree with focus on events and/or marketing preferred, but not required
• 4-6+ years of event experience
• Proven budget experience, people management and strategic planning
• Strategic and creative thinker with the ability to develop and deliver clear and concise briefs
• Knowledge of virtual event delivery platforms - Webex and MS Teams host role, screen sharing, breakout feature and troubleshooting
• Knowledge of hotel, travel and meeting planning business is required, particularly in terms of normal service expectations
• Understanding of event logistics and technical production
• Ideally, someone with varied event experience as the role will involve every element of event planning
• Knowledge of, and experience with, virtual event delivery and platforms
• Proven financial management abilities
• Project management experience
• People management
• Attention to detail
• Highly organized
• Strong written and verbal communication skills
• Multi-tasking and the ability to manage multiple deadlines in a fast-paced environment
• Strategic and client focused with great costumer service skills
• Proven success working in a collaborative environment
• Solution oriented with a high sense of urgency
• Ability to build and maintain relationships with a high degree of professionalism
• Maintain composure in a fast-paced environment
• Ability to innovate and come up with new ideas, that will help us to continually improve our events
• Someone who can run with a brief and bring ideas back to the table
• Ability to work as part of a team, but also work on events individually
• Proficiency in the MS Office suite including Word, Excel, and Power Point
• Travel 5-10 times per year (up to 3-6 days per trip)

#LI-JT4

#LI-hybrid

#ConferencesOperations

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 ( or by sending an email

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link:

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

Career Growth & Learning 40% of our management hires are internal promotions!

Invest in Your Future 401(k) plan with company match.

Comprehensive Health Coverage Medical, dental, and vision insurance options.

Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.

Perks That Fit Your Life Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

Purpose & Impact Make a difference through Atrium's community service and volunteer programs.

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Director of Events (DOE). If there is no Director of Events, then Director, Sales & Marketing (DOSM).

Primary Purpose: As the Conference and Event Manager, your primary role is to be the bridge between our clients and the hotel operations team. You'll ensure events are detailed and executed seamlessly by managing group and event sales bookings, optimize revenues, and uncover up-sell opportunities while positively impacting our guests, fellow associates, and local communities.

The Conference and Event Manager (CEM) will be tasked with the following duties, responsibilities, and assignments:

• Client Liaison: Directly communicate with clients to ensure all event documents are comprehensively prepared and finalized using tools and systems provided.
• Banquet Coordination: Oversee the timely distribution of Banquet Event Orders (BEOs) in line with hotel deadlines.
• Upselling & Client Communication: Present clients with potential upgrade opportunities, collect necessary agreements and deposits, and consistently communicate on group arrangements.
• Event Feedback & Management: Partner with hotel staff for pre-and post-event meetings including BEO review, guaranteeing client satisfaction and collating feedback.
• Monitor guest room blocks, ensuring contract adherence and optimizing revenue opportunities.
• Room Management: Monitor guest room allocations to ensure contract compliance while capitalizing on revenue opportunities. Alert clients about potential attrition charges for rooms and F&B if bookings or revenues are projected to fall short of the contract.
• Payment Management: Supervise the entire client payment process, from initial deposits to the final bill.
• Booking & Documentation: Utilize the Hotel Sales & Catering software to meticulously document interactions and attach vital documents such as BEOs, payment forms, diagrams, and agendas.
• Client Engagement: Coordinate on-site tours and virtual client meetings. Be on-hand during key event moments to engage with clients, ensure all details are executed correctly, and address immediate requirements.
• Sales Support: Collaborate with the Director of Events and Director of Sales & Marketing in various sales activities, which include guiding site tours, promoting catering events, and managing BEO documentation.
• Revenue Verification: Regularly audit banquet checks against our sales system to ensure accurate posting of revenues, including items consumed during events.
• Billing Oversight: Review the full bill upon event completion, ensuring alignment with our group closing checklist. This ensures timely and accurate billing by our accounting team.
• Commission and Loyalty Management: Process commission payments using the brand's commission system, award brand loyalty points to meeting planners, and address discrepancies or issues such as group no-shows. Collaborate with the client and front office for any corrective actions. Ensure VIP group reservations are correctly allocated.
• Meeting Participation: Actively engage in the BEO, Group Resume, Pre-Con, Post Con and Group Scrub Meetings, always being prepared to discuss the specifics of any assigned group(s).
• All other duties as required.

Required Prior Experience: Minimum two (2) years of Conference & Event servicing experience or two (2) years in hotel Event Services, Banquet, or Group Sales or an equivalent combination of education and experience.

Preferred Prior Experience: Prior experience with the Group, and/or Local Social Event market segments.

Required Education: High school diploma or equivalent.

Preferred Education: Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major.

Preferred Licenses/Certification: Certified Meeting Professional (CMP).

Required Technology: Proficient in Microsoft Office.

Preferred Technology: Demonstrated experience with industry specific sales and catering programs including Microsoft Office, Delphi.FDC (Salesforce), and/or CI/TY (Marriott), and Diagramming Tools like Social Tables, particularly in detailing. Banquet Event Orders (BEOs).

Travel: Less than 20% travel requirement. Must possess a valid driver's license and reliable transportation and the ability to be available at off property meetings and events with minimal notice.

Physical: Up to 8+ hours sitting at a desk and computer work.

Other: Excellent written and oral communication skills.

Competencies:

• Organizational Agility: Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
• Negotiating: Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships, can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights:

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!

As the Conference and Event Manager, your primary role is to be the bridge between our clients and the hotel operations team. You'll ensure events are detailed and executed seamlessly by managing group and event sales bookings, optimize revenues, and Manager, Event, Sales, Microsoft, Hotel, Business Services, Revenue