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ServiceNow GTM Associate Partner

Cypress, Texas IBM Computing

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Job Description

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Overview

Introduction

As a ServiceNow Americas GTM Sales Associate Partner, you will be a client-facing sales leader responsible for driving transformational growth with ServiceNow across the Americas. This role is focused on originating, leading, and executing strategic ServiceNow opportunities that span multiple workflows and industries. You will bring deep ServiceNow expertise, and a proven ability to deliver signings and revenue growth.

Responsibilities
  • Sales Leadership & Execution: Own and exceed signings targets across assigned markets in the Americas. Lead the origination and execution of transformational ServiceNow opportunities through strategic collaboration with clients. Define and implement go-to-market strategies aligned with business growth objectives. Drive pipeline development, rigorously manage sales cycles, and ensure revenue realization.
  • Client Engagement & Advisory: Act as a trusted advisor to C-level executives, maintaining strong client relationships and delivering tailored ServiceNow solutions. Lead continuous feedback loops with clients to refine offerings and ensure satisfaction. Translate complex business needs into actionable ServiceNow strategies across Technology, Customer, Employee, and Industry workflows.
  • Subject Matter Expertise: Demonstrate several years of hands-on ServiceNow experience, with deep knowledge of the NOW platform and ecosystem. Stay current on the ServiceNow product roadmap and ecosystem developments. Bring compelling storytelling and thought leadership to articulate ServiceNow’s value proposition.
  • Strategic Collaboration: Collaborate with account teams, market leaders, and senior executives to align investments, talent, and GTM priorities. Contribute to the development and evolution of offerings across key workflows and industry plays. Understand the competitive landscape and position differentiated capabilities to win in the market.
  • Mobility: This is a client-facing role that requires up to 70% travel across the Americas to engage with clients and internal teams.
Qualifications
  • Required technical and professional expertise: Technical Sales Mastery: A minimum of 15 years of consulting and technical sales experience, with a proven ability to lead complex ServiceNow sales cycles from origination through close, aligning platform capabilities with client business outcomes. Candidates must have demonstrated experience in executing $15-20m in annual ServiceNow signings and revenue over the past 2 years.
  • Deep ServiceNow Expertise: Demonstrated success in leading multi-module ServiceNow sales cycles and articulating the full NOW platform stack—including Technology, Customer, Employee, and Industry workflows—to both technical and business stakeholders.
  • Strategic Solutioning: Ability to shape and sell compelling ServiceNow solutions by aligning client needs with platform capabilities, leveraging deep domain knowledge and a consultative sales approach.
  • Ecosystem Fluency: Experience navigating and influencing the ServiceNow partner ecosystem to co-develop go-to-market strategies and drive joint wins.
  • Certifications & Credibility: Active ServiceNow certifications that reinforce your technical credibility in client conversations.
  • Leadership & Growth Mindset: Proven ability to lead high-performing teams, grow talent, and scale practices while maintaining a strong focus on business metrics and client satisfaction.
  • Executive Presence: Strong client advisory skills with the ability to engage C-level stakeholders, build trust, and drive strategic conversations that lead to transformational outcomes.
  • Practice Development: Experience supporting practice vision, building offerings, and collaborating with practice leaders to shape differentiated solutions.
  • Outcome-Driven Thinking: A strategic mindset with a bias for action, focused on delivering measurable business value and driving growth.
  • Mobility: Willingness to travel up to 70% across the Americas to support client engagements.
Preferred experience

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Director Consulting Services

77007 Houston, Texas CGI Technologies and Solutions, Inc.

Posted 6 days ago

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Job Description

**Director Consulting Services**
**Category:** Business Consulting, Strategy and Digital Transformation
**Main location:** United States, Texas, Houston
**Position ID:** J
**Employment Type:** Full Time
**Position Description:**
We are a global company of owners who shape the direction of our company and our own careers. CGI is among the largest independent IT and business consulting services firms in the world, and after 40+ years, we're still growing! Join CGI as a Director of Consulting Services (DCS) in Houston and help us transform our local practice into a market-leading consulting powerhouse.
This is an exciting opportunity for a strategic and growth-minded leader to lead a portfolio of engagements and drive innovation across industries. The ideal candidate thrives in ambiguity, brings established executive relationships, and has a track record of developing consulting talent and winning strategic business.
You will play a critical role in shaping CGI's Houston metro trajectory, responsible not just for delivery and operations, but for business development, talent growth, solution creation, and program delivery. You are someone who understands the end-to-end value of CGI's service offerings and can drive us from transactional engagements to high-value strategic relationships.
This Role is based out of Houston. Candidate needs to be based out Houston and needs to be in office 3 days a week.
CGI anticipates accepting applications for this position through October 15th, 2025.
We are seeking a DCS who is fluent in a broad range of cross-technology platforms and can lead the design and delivery of future-forward solutions. The ideal candidate will:
- Demonstrate working knowledge across OT and IT domains, particularly in cybersecurity frameworks and industrial security practices.
- Possess hands-on familiarity with enterprise platforms including SAP, Oracle, Microsoft Dynamics, and modern ERP implementation strategies.
- Lead cloud-native solution design and delivery leveraging Azure, AWS, and Google Cloud Platform (GCP).
- Drive modern data platform architectures and services, including data lakes, analytics stacks, and governance (e.g., Snowflake, Databricks, Power BI, Tableau).
- Apply AI and machine learning concepts to real-world business problems and incorporate intelligent automation into digital transformation solutions.
- Stay current on emerging technology trends and translate those into actionable solutions and market offerings.
- Guide multi-disciplinary teams in delivering complex, cross-platform consulting engagements that align with business value.
Future Duties and Responsibilities
Provide end-to-end accountability for delivery, business development, and talent growth within your consulting portfolio.
Develop a high-impact pipeline of new logo opportunities and strategic deals aligned with CGI's full-service offerings.
- Serve as one of the faces of CGI in the Houston market, nurturing existing client relationships and opening doors at the right levels to accelerate growth.
- Drive thought leadership and innovation, speak at industry events, lead solution design, and co-author new consulting offerings that respond to market demand.
- Lead with a coaching mindset, mentoring your team of senior consultants and consultants to build a strong leadership bench for future continuity.
- Guide strategic pursuits, proposals, and orals presentations, infusing complex problem-solving, critical thinking, and storytelling into every opportunity.
- Collaborate across business units and with global delivery teams to ensure client success and long-term engagement.
- Monitor performance and profitability of engagements, proactively removing barriers to growth and creating a winning culture.
Required qualifications to be successful in this role:
- 12+ years of experience leading medium to large consulting teams with end-to-end responsibility.
- 10+ years of experience in defining, selling, and delivering complex technology and business solutions in a consulting environment.
- 8+ years of experience owning or influencing P&L with a track record of turning around or scaling a consulting practice.
- Strong business development acumen, with demonstrable success in landing new clients and closing strategic deals.
- Existing executive relationships in the Houston market with the ability to generate immediate momentum.
- Exceptional critical thinking and decision-making skills, able to prioritize what moves the business forward with limited guidance.
- Strong presence, self-awareness, and communication skills across all levels.
- Demonstrated experience creating thought leadership content, leading solution design, and speaking publicly.
- Proven ability to recruit, develop, and inspire talent, with a leadership style that reflects CGI's values.
- Bachelor's degree required; Master's degree is a plus.
- Ability to travel as needed.
#LI-SG2
What CGI Offers:
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI, one of the largest tech consulting firms around the globe, is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professional's benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $141,200.00 - $278,000.00.
CGI's benefits are offered to eligible professionals on their first day of employment to include:
- Competitive compensation
- Comprehensive insurance options
- Matching contributions through the 401(k) plan and the share purchase plan
- Paid time off for vacation, holidays, and sick time
- Paid parental leave
- Learning opportunities and tuition assistance
- Wellness and Well-being programs
**Skills:**
+ Leadership
**What you can expect from us:**
**Together, as owners, let's turn meaningful insights into action.**
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because.
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team-one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.**
We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
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Manager Meditech Consulting Services

37230 Nashville, Tennessee HCA Healthcare

Posted 8 days ago

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Job Description

**Description**
**Introduction**
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Manager Meditech Consulting Service with CereCore, part of HCA Healthcare you can be a part of an organization that is devoted to giving back!
**Benefits**
HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits ( Eligibility for benefits may vary by location._**
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Manager Consulting Service to help us reach our goals. Unlock your potential!
**Job Summary and Qualifications**
The Manager of HCA Professional Services Group will leverage experience, creativity and training to assist clients and departments with strategic business development and drive strategic planning for projects specific to HCA initiatives. It is essential that the candidate is able to work in a collaborative, unstructured environment. In this position is able to provide oversight for multiple advanced/complex projects and manage teams of 8 - 10 employees, to help our clients execute their strategies and improve business operations. Experienced and competent to take on work assignments that are advanced/complex in nature, design and develop direction of work product; provide advice/direction for clients to meet strategic goals; a master practitioner within their field of practice with MEDITECH Magic, C/S and 6x/Expanse platforms.
**General Responsibilities**
**Implementations Oversight/Project Management**
+ Comprehensive knowledge of implementations with MEDITECH Magic, C/S and 6x/Expanse platforms.
+ Able to assess project scope deliverables, analyze level of effort, identify project requirements and develop statement of work; strategically resource needs for advanced/complex projects.
+ Able to coordinate, delegate, and provide project oversight for multiple projects occurring simultaneously.
+ Able to lead teams during project planning, assessment/workflow process, direct build progress of teams (or own team), coordinate testing plans and events, go live activities, support, and optimization.
+ Management of resource utilization and project assignments, prioritization of task and allocation of resources to meet deadlines
+ Leads and engage others in issue & risk management/escalation, project plan management, conversion management, integrated applications, and status reporting.
+ Able to assimilate feedback from clients and actively drive process improvement and culture change as implemented/approved by leadership.
+ Uses professional knowledge and experience to advise the client on optimal workflows and system functions through the assessment process with the ability to document and present client facing materials.
+ Provide oversite to teams on a wide array of client deliverables including, but not limited to, requirements documentation, functional design documents, status reports, client presentations, implementation toolkits, user guides, etc.
+ Able to engage with multiple interdepartmental resources to assist client to meet strategic requirements.
+ Develop internal/external training, knowledge share content for peer-to-peer mentoring/knowledge share.
+ Prioritizes own tasks and assists peers with task identification and documentation.
+ May drive or participate to incorporate Lessons Learned into department practice/methodology, including process improvement.
**Resource & Practice Management**
+ Conducts career planning, training, mentoring, staff development, regular performance reviews and discussion.
+ Clinical sourcing management of contractors (TempW2s) (screening, interviewing, placement, onboarding, performance management).
+ HCA client relationships - consistent management and interfacing with ITG/PSG/BPG/COG.
+ Approving timesheets; expense reports and other duties to support staff
+ Conducts staff meetings, present monthly operational review for executive leadership, 1:1 engagement with FTES and Temp W2s
+ Develops, implements and evaluates programs to promote the recruitment, retention and continuing education of staff
+ Has excellent communication skills verbally and in writing, customer service focus, is able to work independently or on a project team.
+ Independently monitors own work and work of others for accuracy and thoroughness.
+ Mentors others for documentation accuracy, leading through mentorship.
+ Independently and within teams is able to share knowledge to project teams, clients and drive the process change with clients and within a team.
+ Act as a solution leader to identify cost reduction opportunities.
+ Knowledge of working with budgetary goals for multiple lines of business; participate in profit/loss review, and tracking of financial projections.
**What qualifications you will need:**
+ Bachelors Degree
+ Five or more years of experience in relevant field
**Other Special Qualifications:**
+ Can be remote, local to Nashville, or willing to relocate.
+ Management certification, degree or experience for 1+ years.
+ Project Management (PMP), Lean Six Sigma/Green Belt Certification preferred.
+ Proficient in multiple MEDITECH modules (Nursing, Pharmacy, Surgery, Emergency, Order Entry).
+ Proficient in MEDITECH Implementations (Magic, C/S, or Expanse).
+ Healthcare license or certifications preferred (RN, PharmD).
+ Intermediate to Expert ability to work in Office suite products: Outlook, Word, Excel, Visio, and PowerPoint.
+ Up to 50% travel
**Knowledge, Skills, Abilities, Behaviors**
+ **Service and Quality Excellence** : Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
+ **Honor our Mission and Values:** Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
+ **Effective Decision Making:** Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA.
+ **Attain and Leverage Strategic Relationships:** Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.
+ **Lead and Develop Others:** Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
+ **Communicate with Impact:** Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
+ **Achieve Success through Change:** Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.
+ **Drive Execution and Financial Results:** Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Manager Consulting Service opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Consulting Services - Consultant - AML

28230 Charlotte, North Carolina Deloitte

Posted 6 days ago

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Job Description

Anti Money Laundering (AML) Consultant
Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organization. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation.
Work You'll Do
As a Consultant, you will have the opportunity to work with our worldwide network of member firms to support clients and solve problems. Your responsibilities may include:
+ Developing client relationships and mentoring professionals across project teams
+ Designing, reviewing, enhancing, implementing, and monitoring AML and sanctions compliance programs for clients subject to US requirements
+ Assessing AML and sanctions risks and controls at the enterprise and business unit level to identify areas of enhancement
+ Developing and enhancing AML and sanctions program governance through the development of governance, policies, and procedures
The Team
Our Forensic, Discovery, & Financial Crime offering provides services to support anti-money laundering, discovery, business disputes and investigations. We help protect brands from financial crime and other corporate misconduct, as well as empower government organizations with advanced tradecraft and technology to combat emerging and evolving threats.
Required Qualifications
+ Bachelor's degree in Finance, Business, Law, Criminal Justice, or a related field
+ Minimum 2+ years of experience in private or public sector AML and/or sanctions-focused activities, including project management experience
+ Ability to travel up to 50%, based on client and project needs
+ Limited immigration sponsorship may be available
+ Information for applicants with a need for accommodation: Qualifications
+ Subject matter expertise in AML/sanctions regulations as they apply to financial institutions, including retail, wholesale and international banks, broker dealers, mutual funds and insurance companies, money service businesses, and Financial Technology (FinTech) organizations
+ Ability to develop AML/OFAC compliance policies and procedures and review other relevant policy and procedure manuals as appropriate
+ Understanding of and ability to provide advice regarding applicable AML/OFAC regulations and requirements to the business across the three lines of defense on regulatory, transactional, and documentation issues
+ Experience performing AML/OFAC investigations and/or KYC reviews
+ Proficiency in using AML monitoring systems and related software
+ Ability to build strong relationships at all levels of a business
+ Excellent written and verbal communication skills
+ Strong analytical and investigative skills
+ Strong attention to detail and organizational skills
+ Experience working in a fast-paced, team environment
+ AML consulting experience
+ Certifications such as CAMS or CFE
+ Regulatory Experience
Information for applicants with a need for accommodation: wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $73,100 - $127,900.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Consulting Services - Analyst - AML

28230 Charlotte, North Carolina Deloitte

Posted 6 days ago

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Anti Money Laundering (AML) Analyst
Are you ready to go beyond your potential and reach something greater? At Deloitte, we believe in more than just growth-we believe in exponential possibilities. Here, your unique talents and ambitions are amplified by the power of our collaborative teams, innovative thinking, and mentorship. When you join Deloitte, you don't just build a career-you unlock unlimited opportunities, shaping your future and the world around you. Take the power of you and put it to the power of Deloitte. Reach your exponential!
As an Anti-Money Laundering (AML) Analyst, you'll play a vital role in helping organizations comply with regulations, mitigate risk, and detect illicit financial activity. Serving clients across financial institutions, you'll perform case investigations, assess potential AML and sanctions risks as they arise throughout case investigations, formulate recommendations for case dispositions, and provide input to improve case investigations.
Work You'll Do
As an Anti-Money Laundering Analyst, you will contribute to engagements in a variety of ways:
+ Transaction Monitoring & Analysis
+ Detecting Suspicious Activity: Review daily transactions for patterns indicative of money laundering, such as structuring, rapid movement of funds, or activities inconsistent with a customer's profile.
+ Investigation: Dive deeper into flagged transactions, assembling timelines and supporting documentation. Analysts often synthesize evidence from multiple sources to build a case.
+ Alert Management: Respond to alerts generated by automated monitoring systems, determining whether activity warrants escalation.
+ Customer Due Diligence (CDD) & Enhanced Due Diligence (EDD)
+ KYC (Know Your Customer): Collect and verify customer information, including identity, source of funds, and business purpose.
+ EDD Reviews: Conduct more rigorous investigations for high-risk customers, such as politically exposed persons (PEPs) or those with complex ownership structures.
+ Suspicious Activity Reporting (SAR)
+ Report Drafting: Prepare Suspicious Activity Reports for submission to regulatory bodies (e.g., FinCEN in the U.S.), articulating findings in clear, concise language.
+ Documentation: Ensure all supporting evidence and rationale are well-documented in line with legal and regulatory obligations.
+ Regulatory Compliance & Audit Support
+ Testing Controls: Review internal processes and controls to ensure compliance with AML regulations and policies.
+ Audit Preparation: Assist with internal audits or regulatory examinations by gathering evidence, records, and testing results.
+ Data Analysis & Trend Identification
+ Pattern Analysis: Use statistical techniques and data analytics to spot emerging money laundering tactics and typologies.
+ Reporting: Present findings to stakeholders, highlighting risks, trends, and improvement areas.
+ Training & Policy Development
+ Staff Training: Help create or deliver AML training materials to front-line staff.
+ Policy Advice: Contribute insights to help refine AML procedures and policies.
Regardless of type of work, your work may require:
+ Strong verbal and written communication skills for effective client and team interactions
+ Ability to work independently and manage multiple responsibilities in a fast-paced environment
+ Problem-solving and critical thinking skills to drive innovation and operational improvements
+ Collaborative mindset with the ability to communicate across Deloitte teams and client stakeholders
+ Quick to learn and apply new concepts, frameworks, and emerging technologies
+ Proactive in managing personal and professional growth and expanding consulting skills
+ Solid understanding of Windows-based systems and proficiency with Microsoft Excel, Word, and PowerPoint
The Team
Our Deloitte team plays a major role in directly embedding technology insights into our clients' organizational goals. At Deloitte, our consultants create sharply-focused solutions within an organization's operating model, accounting for its people, intellectual capital, technology, and processes. Engagement teams at Deloitte drive value for our clients but also understand the importance of developing resources and contributing to the communities in which we work. We make it our business to take issue to impact, both within and beyond a client setting.
Required Qualifications
+ Bachelor's Degree completed by Spring/Summer 2026 in these or related areas of study:
+ Accounting
+ Finance
+ Economics
+ Criminal Justice
+ Law
+ Strong academic track record (3.0 cumulative GPA required, 3.2 cumulative GPA preferred).
+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
+ Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
+ Candidates must be at least 18 years of age at time of employment
+ Must live within a commutable distance to your assigned office (g. 100-mile radius) with the ability to commute daily, if required, upon start date
Preferred Qualifications
+ Relevant work experience or work experience in a professional environment (e.g. internships, summer positions, school jobs)
+ Prior experience with or working knowledge of a variety of tools including, but not limited to:
+ Legal research tools (e.g., Lexis Nexis, Westlaw)
+ KYC platforms (e.g., Fenergo)
+ Transaction monitoring systems (e.g., NICE Actimize)
+ Performing open-source research
+ Payment processes and systems
Information for applicants with a need for accommodation: individuals assigned and/or hired to work in New York state, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to New York state and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $63,200 to $110,500.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Head of Consulting Services

New York, New York Metaculus

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Job Description

Job Description

About Metaculus

Metaculus is a leading public forecasting platform, dedicated to providing trusted insights on complex, global challenges. We offer forecasting services and decision support tools to organizations tackling critical issues such as geopolitical risk, frontier AI, and global public health, helping them harness forecasting and collective intelligence to improve policy and business outcomes. As a Public Benefit Corporation, we’re committed not only to supporting clients but also to serving the broader public good by improving collective understanding of critical global issues.

The Role

We’re seeking a Head of Consulting Services to lead and grow consulting as a core part of Metaculus’s strategy, both as a revenue source and as a way to drive better decision-making on some of the world’s most important challenges. This person will take responsibility for shaping our client pipeline, owning client relationships end-to-end, and ensuring we deliver high-quality, high-value work products. They'll also collaborate closely with our product team to translate client needs into platform enhancements, while leveraging our continuously improving tools to solve client challenges.

This role is suited for someone who's energized by hands-on business development and project delivery work in the near term, while also having the experience to build, train, and oversee a team that can significantly grow Metaculus's ability to serve more clients and partners.

Key Responsibilities

Business Development

  • Close deals in our existing pipeline and develop new opportunities through outbound prospecting, targeting corporate, government, and NGO clients
  • Qualify and convert inbound leads; strategize on growing our inbound pipeline
  • Develop proposals, negotiate contracts, and manage deal pipeline
  • Create pricing models for different engagement types

Client Relationship Management

  • Serve as the primary client relationship owner throughout the engagement lifecycle
  • Handle client onboarding and expectation setting
  • Cultivate long-term partnerships for repeat business

Project Delivery

  • Lead project scoping, timeline development, and deliverable definition
  • Collaborate with our Forecasting Program Coordinator on resource allocation, quality standards, and process optimization
  • Oversee project execution to ensure on-time, on-budget delivery
  • Conduct quality assurance and post-project evaluation

Team Building & Operations

  • Hire and manage team members as the practice grows
  • Develop standardized processes for client onboarding and project management
  • Build scalable systems to support a growing client base
  • Establish quality standards and project delivery methodologies

Requirements

  • 5+ years consulting experience (e.g., Big 3 or other large firm, or quantitative boutique)
  • Proven business development and client management track record
  • Comfortable working with both corporate and government/NGO environments
  • Excellent project delivery capabilities
  • Experience hiring, training, and managing junior staff

Benefits

  • Compensation:
    • Competitive salary
    • Additional performance-based compensation
    • Meaningful equity package.
  • Fully Remote
  • Unlimited PTO
  • Flexible Hours provided that you are consistently available for meetings and collaboration between 8:30 AM to 12:30 PM Pacific Time.
  • Health Benefits for US-based Hires
  • Professional Growth Opportunities (conferences, workshops, etc.)
  • The chance to apply your consulting expertise toward solving consequential problems and contributing to the public good.

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Consulting Services Managerial Consultant III

94588 Pleasanton, California Kaiser Permanente

Posted today

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Job Description

TPMG (The Permanente Medical Group) Consulting services is TPMG's regional (NCAL), internal consulting group. We collaborate with groups inside and outside the organization to shape and build strategy for region-wide goals. Business Consultants consult on performance improvement, strategy, change management, program development and implementation and communication strategies. The team leads quality improvement projects that will scale across the Northern California Region, positively impacting healthcare delivery for millions of people. Together with clinical and consulting partners, this role will plan for and conduct meetings, create action plans, manage projects, organize and drive work, request and interpret data, liaison with others, and develop materials to present in front of clinicians, operational leaders, peers and executives to achieve strategic initiatives.
Job Summary:
Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across one or more functional tracks or workstreams. Contributes to business strategy, organizational alignment, and prioritization of business initiatives. Leads the work of project/program team members by requesting and coordinating internal and/or external resources. Develops and implements business initiatives, systems, and/or processes to a desired future state. Manages moderately complex, cross-functional projects/programs, and proactively monitors and identifies client, project, program, and/or business risks. Participates in and may lead change management plans associated with business initiatives. Performs assessments of strategic performance metrics to support business initiatives. Supports vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.
Essential Responsibilities:
+ Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.
+ Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.
+ Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across one or more functional tracks or workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; developing a menu of solutions for ambiguous requests; discussing involvement of business processes (e.g. change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating tough issues to stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to various senior level audiences.
+ Contributes to business strategy, organizational alignment, and prioritization of business initiatives by working closely with senior leaders to facilitate the development, refinement, and articulation of the business strategy; defining, developing, and evaluating performance metrics, standards, and methods to establish business success; developing strategic roadmaps for solution development and deployment; collaborating with cross-functional stakeholders, often with competing/conflicting objectives to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing assigned initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives.
+ Leads the work of project/program team members by requesting and coordinating internal and/ or external resources based on the alignment of team member skills and project/program demands; and delivering and promoting strategic vision and objectives to team members.
+ Develops requirements for mid-to-large-scale business, process, or system solutions within assigned or across business domain(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; developing and documenting comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions; and leading team members in the development process as appropriate.
+ Develops and implements business initiatives, systems, and/or processes to a desired future state by maintaining a working understanding of how current processes impact business operations across multiple domains; mapping current state against future state processes; engaging stakeholders to identify the operational needs and impact of requirements on upstream and downstream solution components; providing options and recommendations to senior management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions and domains; identifying and validating value gaps and opportunities for process enhancements or efficiencies; and establishing appropriate governance and workgroup infrastructures to accomplish strategic outcomes.
+ Manages moderately complex, cross-functional projects and/or programs by coordinating stakeholders; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project/program plans; collaborating on the coordination of project/program scope, schedules, and resource forecasts; proactively monitoring and identifying project/program/business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
+ Proactively monitors and identifies client, project, program, and/or business risks, issues, and trigger events by developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
+ Participates in and may lead change management plans associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; partnering with senior management, project/program champions, and business owners to communicate and align improvement initiatives with business objectives; identifying appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change.
+ Performs assessments of strategic performance metrics to support business initiatives by working with data analytic teams to translate business requirements into analytic specifications; identifying appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting statistical analyses and/or testing to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis.
+ Serves as an advocate for continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, training seminars, and/or speaking events as appropriate; contributing to the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results.
+ Supports vendor management as required by assisting with reviews of vendor performance levels; ensuring service level agreements are met; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate.
+ Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.
Minimum Qualifications:
+ Bachelors degree from an accredited college or university and Minimum four (4) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business Administration, Public Health, Health Services Administration, or related field and Minimum two (2) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum seven (7) years experience in consulting, project management, data analytics, operations or a directly related field.
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Business Acumen; Negotiation; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Process Validation; Risk Assessment; Service Focus; Change Management; Business Process Improvement; Creativity; Business Relationship Management; Requirements Elicitation & Analysis
COMPANY: KAISER
TITLE: Consulting Services Managerial Consultant III
LOCATION: Pleasanton, California
REQNUMBER:
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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Consulting Services Account Specialist 3

20080 Washington, District Of Columbia Red Hat

Posted today

Job Viewed

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Job Description

The Consulting Services Account Specialist 3 exercises sound judgment and works independently with minimal instruction to lead services sales efforts in their assigned accounts. The role develops solutions aligned to customer outcomes, coordinates with delivery and sales teams, and resolves moderately complex service sales issues within their scope of responsibility.
**Note:** This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.
What you will do:
+ Own the full services sales lifecycle, from identification to proposal to close
+ Build and manage relationships with key stakeholders (executive and technical) within assigned accounts
+ Lead development and presentation of proposals aligned to customer business outcomes across training, consulting and TAM
+ Collaborate with architects and delivery teams to scope and align solutions with capability
+ Maintain and forecast pipeline accurately in RHSC, Anaplan, or designated tools
+ Identify follow-on business opportunities post-delivery to grow account value
What you will bring:
+ **Service Solution Design:** Skill in scoping consulting, training and TAM solutions to meet client business needs
+ **Opportunity Management:** Independently manage and advance sales cycles
+ **Sales Forecasting:** Ability to provide accurate forecast inputs aligned to pipeline health
+ **Customer Relationship Management:** Managing and maintaining key customer stakeholder relationships effectively.
+ **Executive Communication:** Capability to engage confidently with senior decision-makers
+ **Negotiation:** Facilitating contract negotiations and pricing agreements.
+ Delivery Governance: Responsible for delivery plan being properly aligned between customer and delivery team throughout engagement.
The salary range for this position is $202,380.00 - $323,780.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.
**Pay Transparency**
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Benefits**
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
**Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**
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Sr. Manager, Consulting Services (SASE)

75026 Plano, Texas Palo Alto Networks

Posted 4 days ago

Job Viewed

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Job Description

**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Your Career**
As the **Senior Professional Services Manager, Secure Access Service Edge (SASE)** , you will be a critical leader in your designated region. You'll manage a **high-performing team of SASE Professional Services Consultants** and assigned personnel, driving the overall professional services business and providing expert oversight for all ongoing customer engagements. This role demands **strong leadership to inspire** a team with diverse skills and backgrounds. Your primary goal is to **ensure the high-quality delivery of SASE** security solutions while consistently achieving key professional services business metrics. This role is highly integrated with the Service Sales, Product Sales, and other Support teams, focusing on **building strong, trusted relationships** and ensuring successful outcomes.
**Your Impact**
+ You will serve as the **Professional Services leader** for your team, ensuring service delivery **exceeds customer expectations** and drives high levels of **customer engagement** .
+ Own the comprehensive **financial and operational management** of the business, which includes executing all activities tied to defined goals such as accelerating backlog retirement and ensuring **revenue accuracy** .
+ Your leadership will drive **operational excellence** and ensure consistent **operational discipline** and accurate reporting, including ownership of key business metrics such as **utilization and customer satisfaction** .
+ Ensure your team is appropriately staffed and has the necessary capacity to achieve quarterly goals, effectively managing a diverse mix of delivery resources (e.g., regional and global delivery teams) to achieve **optimal efficiency** .
+ **Champion the integration of AI/ML tools** to optimize internal Professional Services operations, drive efficiency in service delivery, and **develop innovative execution strategies** to increase team productivity.
+ A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio and support teams where you will act as the **Professional Services liaison** to enable client success. You will **build strong customer relationships** and be the point of contact for successfully handling customer escalations to **maintain high customer satisfaction.**
+ Focus on the efficient delivery of standardized professional service offerings, focusing on accelerating the **customer's time-to-value (TTV)** and enforcing **high-quality** , standardized service delivery methodologies across all engagements.
**Your Experience**
+ **7+ years leading and scaling** Professional Services or Customer Success teams responsible for the successful deployment and ongoing operation of complex enterprise security architectures, specifically **SASE** .
+ **5+ years** of experience in a **management role overseeing technical consultants, architects, Customer Success Engineers or Resident Engineers/Extended Expertise** staff, with teams of 10+ technical resources.
+ Proven expertise in managing the full Professional Services or Customer Success **project lifecycle** from pre-sales through to successful project closeout and **revenue recognition** .
+ Strong foundational understanding of Internet security concepts and products, with a **deep demonstrated knowledge of SASE architecture and its components** .
+ Demonstrated experience **running a profitable Professional Services or Customer Success business** , including achieving revenue/margin targets, managing backlog health, and optimizing project closure rates.
+ Skilled in key business systems, including:
+ Experience with **Professional Services Automation** tools (e.g., Clarizen, Certina, Kantata) for tracking metrics like utilization, time-off, and backlog.
+ Experience with **Sales Management tools** (e.g., Salesforce) for revenue forecasting and pipeline review.
+ Experience with **Business Intelligence tools** (e.g., Tableau) for reporting on key operational metrics.
+ Demonstrated ability to **manage critical customer escalations** effectively and ensure prompt resolution for high-profile clients.
+ Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership.
+ Bachelor's Degree or equivalent military experience.
+ Relevant industry certifications such as CISSP and/or PMP are highly desirable.
+ Ability to travel up to 25% domestically to customer sites and internal business meetings.
**The Team**
Our Professional Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $ - $ /YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here ( .
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
**Is role eligible for Immigration Sponsorship? No.** **Please note that we will not sponsor applicants for work visas for this position.**
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Manager, Consulting Services (SASE/NGFW)

75026 Plano, Texas Palo Alto Networks

Posted 10 days ago

Job Viewed

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Job Description

**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
**Your Career**
As a Manager, Consulting Services, you will lead a distributed team of highly experienced customer-facing consultants and engineers to deliver trusted expertise and drive customer outcomes. You will be instrumental in guiding your team to deliver cutting-edge security solutions while ensuring exceptional service quality, all while aligning with our **Professional Services organization's** strategic business objectives. This pivotal role demands close collaboration with our sales teams and fostering trusted customer relationships that drive successful security outcomes. You'll also champion continuous service improvement and collaborate with peer services teams to significantly enhance our clients' cybersecurity posture.
This is a highly influential position that blends strategic thought leadership, creative problem-solving, and technical credibility to make a tangible difference.
**Your Impact**
+ Serve as the primary liaison for Professional Services, ensuring service delivery exceeds customer expectations through proactive feedback management and corrective actions.
+ Champion a customer-first approach across Global Customer Services teams to improve engagement and satisfaction.
+ Ensure your team deeply understands customer technical needs and builds lasting, trusted relationships.
+ Partner with Sales to provide strategic input during customer negotiations and ensure smooth collaboration throughout the customer lifecycle.
+ Drive accurate resource planning and staffing to meet project milestones and quarterly business targets.
+ Participate in Quarterly Service Reviews (QSRs), sharing insights and gathering client feedback.
+ Provide clear, timely updates on key activities, escalations, and issues to customers and internal teams.
+ Build strong partner relationships focused on aligned goals and shared customer success.
+ Oversee team utilization, revenue forecasting, and approvals for timesheets and expenses.
+ Contribute to the strategic alignment of Professional Services offerings.
+ Lead team operations including hiring, career development, mentorship, and training.
**Your Experience**
+ **5+ years of experience leading and building high-performing teams of networking and security technologies such as SASE, Next-Generation Firewall (NGFW), and related solutions.**
+ Demonstrated understanding of technical concepts such as internet security concepts, products, and implementation strategies. You should be able to translate this complex information into clear, **understandable terms for both technical and non-technical stakeholders.**
+ Demonstrated success in **end-to-end project lifecycle management** , from pre-sales engagement and SOW creation through project execution and closeout.
+ Strong track record of **cross-functional collaboration** , partnering with Sales, Product, and Services peers to deliver aligned customer outcomes.
+ Recognized for clear, persuasive communication and executive presence, with the ability to influence across all levels of an organization.
+ Skilled at translating complex technical concepts for diverse audiences, including executives and non-technical stakeholders.
+ Valued industry certifications like CISSP, PMP, or vendor-specific certifications (e.g., Palo Alto Networks certifications) and strong project management skills are a plus.
+ Willingness to travel up to 10% for customer engagements and internal business meetings.
+ Bachelor's degree in a relevant technical discipline (Computer Science, Information Systems, Electrical Engineering) or comparable professional experience, including military service.
**The Team**
Our Professional Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $151,000 - $208,000YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here ( .
#LI-BA2
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
**Is role eligible for Immigration Sponsorship? No.** **Please note that we will not sponsor applicants for work visas for this position.**
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Consulting Services Account Specialist 3

27608 Glenwood, North Carolina Red Hat

Posted today

Job Viewed

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Job Description

The Consulting Services Account Specialist 3 exercises sound judgment and works independently with minimal instruction to lead services sales efforts in their assigned accounts. The role develops solutions aligned to customer outcomes, coordinates with delivery and sales teams, and resolves moderately complex service sales issues within their scope of responsibility.
**Note:** This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.
What you will do:
+ Own the full services sales lifecycle, from identification to proposal to close
+ Build and manage relationships with key stakeholders (executive and technical) within assigned accounts
+ Lead development and presentation of proposals aligned to customer business outcomes across training, consulting and TAM
+ Collaborate with architects and delivery teams to scope and align solutions with capability
+ Maintain and forecast pipeline accurately in RHSC, Anaplan, or designated tools
+ Identify follow-on business opportunities post-delivery to grow account value
What you will bring:
+ **Service Solution Design:** Skill in scoping consulting, training and TAM solutions to meet client business needs
+ **Opportunity Management:** Independently manage and advance sales cycles
+ **Sales Forecasting:** Ability to provide accurate forecast inputs aligned to pipeline health
+ **Customer Relationship Management:** Managing and maintaining key customer stakeholder relationships effectively.
+ **Executive Communication:** Capability to engage confidently with senior decision-makers
+ **Negotiation:** Facilitating contract negotiations and pricing agreements.
+ Delivery Governance: Responsible for delivery plan being properly aligned between customer and delivery team throughout engagement.
The salary range for this position is $202,380.00 - $323,780.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.
**Pay Transparency**
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Benefits**
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
**Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**
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  44. supervisor_account Management Consultancy
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  48. perm_media Media & PR
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  50. local_hospital Military & Public Safety
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  55. checklist_rtl Project Management
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  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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