19,081 Consumer Services jobs in the United States

CONSUMER SERVICES ANALYST-EOG - 3100038

Date: Aug 7, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ( .

Requisition No: 856071

Agency: Executive Office of the Governor

Working Title: CONSUMER SERVICES ANALYST-EOG - 3100038

Pay Plan: CS Exempt (EOG)

Position Number: 3100038

Salary: $44,720/year

Posting Closing Date: 08/16/2025

Total Compensation Estimator Tool (

Title: Consumer Services Analyst

Agency Working Title: Consumer Services Analyst III

Position is Monday - Friday, 8:00 AM - 5:00 PM. Salary is $44,720/year

Duties and Responsibilities

This is a highly responsible, professional position focused on responding to phone, postal, and email communications and face-to-face visits by individuals to the Governor to request assistance, express opinions, and register agency complaints. The position duties may include routing written correspondence or emails to other team members or agencies for follow up/resolution and preparing proclamations. The position requires extensive knowledge regarding the operations of state agencies and the Governor’s priorities and policies, as well as the ability to interact with constituents with courtesy and tact.

% of Time

Task

100%

This is a highly responsible, professional position focused on reading postal correspondence sent by individuals to the Governor to request assistance, express opinions, and register agency complaints. This team member routes mail to the appropriate analyst/office/agency and may be responsible for Proclamations and courtesy/event letters. This position requires extensive knowledge regarding the operations of state agencies and the Governor’s priorities and policies. Will meet with constituents face to face.

Knowledge, skills and abilities, including utilization of equipment, required for the position: Proficient in Microsoft Office Suite; ability to analyze written and verbal communication; ability to produce concise, clear written and verbal communication; knowledge of operations of state agencies; attention to detail. Bilingual in Spanish/English preferred

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1- ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

TALLAHASSEE, FL, US, 32399

Nearest Major Market:Tallahassee

**Additional Information**
**Job Number** 25059888
**Job Category** Legal
**Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
This paralegal position is part of the Consumer Services practice group ("Group") of the Law Department providing direct support to attorneys and assisting the Loyalty Marketing team with reviewing consumer marketing collateral and updating Marriott Bonvoy terms and conditions. The role will include drafting and negotiating contracts with representatives from Loyalty and Enterprise Partnership teams, reviewing cobranded credit card marketing materials, and collaborating with colleagues on various legal matters. Additionally, the position requires effective communication with Marriott business leaders, updating the Law department database, and undertaking special assignments related to contract documentation and analysis.
**CANDIDATE PROFILE**
**Education and Experience**
_Required_
+ Four-year college degree and work experience of one year, OR Two-year college degree and minimum relevant work experience of three years, OR at least ten years of relevant work experience as a paralegal.
+ Strong project management skills, and ability to meet simultaneous deadlines in a fast-paced environment.
+ Proficiency in MS Word, Excel and Outlook.
+ Familiarity with database functionality and operation.
+ Ability to routinely work from the HQ office in Bethesda.
+ Flexibility for overtime.
**CORE WORK ACTIVITIES**
+ Provide direct support to the attorneys and assist other members of the Group in the performance of their duties and responsibilities.
+ Assist Loyalty Marketing team with review of consumer marketing collateral and updates/edits to Marriott Bonvoy terms and conditions.
+ Communicate with representatives of Loyalty and Enterprise Partnership teams, including preparation of draft contracts, receiving, and reviewing contract edits, negotiating changes, and coordinating the finalization and execution of the documents.
+ Review cobranded credit card marketing collateral and assist in drafting credit card product terms and conditions related to Marriott Bonvoy loyalty benefits for new domestic and international credit card products.
+ Collaborate with colleagues within the Law Department and work effectively with internal clients and business partners across regional teams.
+ Identify relevant issues in preparation and review of draft partnership contracts and coordinate with colleagues and across the business on tax, intellectual property, data privacy, and cybersecurity matters.
+ Work directly with Marriott business leaders.
+ Draft documents, using standard forms and templates.
+ Update Law department database(s) to reflect executed transactions.
+ Undertake special assignments, including research, review, and analysis of contract documentation and other issues.
The hourly pay range for this position is $33.94 to $50.00. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

Consumer Services Senior Financial Analyst

Description -

Job Description

There are not many times in your career when you get the opportunity to impact a multi-billion-dollar franchise, work with talented finance professionals, and be part of an amazing work culture. HP continues to invest, innovate, and incubate new business models everyday with the goal of delighting our customers and providing them with the most meaningful products & services for our daily lives.

We are hiring a Senior Financial Analyst to support HP Consumer Services, a key strategic priority of the company. HP Consumer Services spans both the PC and Print segments and is currently spearheaded by our flagship subscription service called HP Instant Ink, with over 13M customers worldwide. Additional services include HP All-In Program which bundles a consumer printer, Instant Ink, and support into a simple monthly subscription.

This Senior Financial Analyst will be responsible for supporting the expansion of current services in close partnership with the business and broad cross-functional teams, in addition to leading cost optimization efforts across the programs. The candidate will evaluate Balance Sheet impacts, assess the full P&L, and perform unit economic analysis for the services. The candidate should have proven experience in financial modeling, complex analysis, and partnering with business teams to deliver results. Experience with trading structures, revenue recognition, cost reduction programs, and supply chain are strongly recommended. The candidate's critical thinking ability, judgement and experience will be important in the role. They will provide financial advisory and consulting recommendations on key processes & outcomes. Prior experience in a subscription and service business is highly desired for this position.

Responsibilities

• Support expansion initiatives for HP All-In Plans
• Lead cost reduction efforts across all Consumer Services programs
• Create new financial tools and processes to support HWaaS business models and HP Consumer SW applications.
• Perform highly complex financial analysis for a financial function or business, utilizing a unique understanding of the business to achieve objectives effectively.
• Contribute innovative ideas and may collaborate with large cross-functional teams, exercising judgment to solve unique and complex problems impacting the business.

Education & Experience Recommended

• Four-year or Graduate Degree in Business Administration, Economics, Finance, or any other related discipline or commensurate work experience
• Typically has 10+ years of work experience, preferably in financial management, internal audit, accounting, or a related field.

Preferred Certifications

• Certified Public Accountant (CPA)
• Certified Financial Analyst (CFA)

Additional Knowledge & Skills

• Investments
• Familiarity with accounting flows and design
• Key Performance Indicators (KPIs)
• Process Improvement
• Profit And Loss (P&L) Management
• Project Management

Cross-Org Skills

• Effective Communication

The base pay range for this role is $104800 to $158250 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
  
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -
Finance

Schedule -
Full time

Shift -
No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you'd like more information about HP's EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement

Job Description

Job Description

The Organization

North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.

Department

Consumer Services - Adult 7

Supervision

Receives supervision from Consumer Services Supervisors/Managers.

The Position and Job Summary

Provides information, advocacy, and service arrangement for consumers and families.

• Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary.
• Identify and coordinate services for individuals and their families.
• Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
• Serve as an advocate for individuals served by community agencies.
• Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
• Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs.
• Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required.

Employment Standards

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education & Experience

Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience. A Master’s degree in a related subject may be substituted for experience.

Skills and Abilities

Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook.

Essential Requirements

Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver’s License and reliable transportation, or acceptable substitute, required. Bilingual Spanish may be required dependent upon position.

NLACRC Offers an Excellent Benefits Package

We offer employees a variety of health and dental plans:

• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
• Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
• Pre-Tax Flexible Spending Account for eligible health care expenses
• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
• No cost Vision plan for employees and eligible dependents
• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
• NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
• Participate in the Public Service Loan Forgiveness program
• Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
• Holidays – NLACRC offers 12 paid holidays throughout the year
• Most positions are offered a hybrid – remote option

Please note that benefit costs are pro-rated for part-time employees.

Professional Development Opportunities & Growth

NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field.

Diversity, Equity, and Inclusion

At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.

Compensation

This position is non-exempt. Regular Salary: $26.33 - $37.18 per hour.

NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Description

Job Description

CONSUMER SERVICES MANAGER – SCHOOL AGE

The Organization

North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.

Supervision :

Receives supervision from the Consumer Services Director.

Department - Consumer Services - San Fernando Valley - School Age

The Position and Job Summary

General oversight of the School Age Department in the San Fernando Valley. Provides back-up support to and acts in the absence of the Consumer Services Director. Responsible for ensuring regulatory and contractual obligations are met for School Age consumer services. Ensures the development and maintenance of community relations and fosters partnerships, inclusive of active participation on workgroups, committees, and taskforces.

1. Provides leadership in accordance with the Center's mission and core values.

2. Assigns, reviews, and approves work of staff members.

3. Assist in hiring, training, directing and evaluating the operations of the School Age Department at the direction of the Consumer Services Director.

4. Participates in the Center's management team, may serve as staff support for Board committees.

5. Develops and oversees detailed and technologically advanced tracking systems for consumer activity as well as coordination of state audits, community outreach, and inter-agency collaboration.

6. Provides general supervision and consultation to Consumer Services-School Age Supervisors and department specialists.

7. Purchase of Service review and approval.

8. Monitors case management compliance with applicable Performance Standards and California Bargaining Agreement.

9. Provides/delegates consultation to case management staff regarding complex service needs/issues.

10. Performs other duties as needed or assigned.

Employment Standards

• Master’s Degree in Human Services related field with a minimum of 5 years’ experience working with individuals who have developmental/intellectual disabilities, preferably within the regional center system.
• Proven record of excellent organizational, communication and time management abilities.
• A minimum of three (3) years of experience at a supervisor level position and managing multiple position types.
• Intermediate computer skills, database experience preferred.
• A valid CDL and transportation, or acceptable substitute required for this position.

Skills and Abilities:

• Prior Regional Center (or related agency) experience preferred
• Prior experience with School Age consumers preferred
• Ability to provide staff development and leadership
• Ability to analyze complex material and provide clear oral and/or written communication to staff and senior management
• Ability to work effectively and collaboratively with diverse groups
• Ability to act timely and accurately in a fast-paced environment
• Ability to develop and foster teamwork
• Ability to work effectively and collaboratively with diverse groups
• Possesses strong negotiation and conflict management skills
• Experience with development and maintenance of complex database preparation and data analytics

Competencies:

Developmental disabilities; Regional Center (or related company) practices; computer usage; management and supervisory principles and practices.

A valid California Driver’s License and transportation, or acceptable substitute, required for this position.

NLACRC Offers an Excellent Benefits Package:

We offer employees a variety of health and dental plans.

• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
• Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
• Pre-Tax Flexible Spending Account for eligible health care expenses
• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
• No cost Vision plan for employees and eligible dependents
• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
• NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
• Participate in the Public Service Loan Forgiveness program
• Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness and sabbatical time
• Holidays – NLACRC offers 12 paid holidays throughout the year
• Most positions are offered a hybrid – remote option

Please note that benefit costs are pro-rated for part-time employees.

Professional Development Opportunities & Growth

NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field.

Diversity, Equity, and Inclusion

At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.

This position is exempt. Salary Range: $111,093.27 - $149,975.91 Annually.

Base Pay Rate / Salary Range Information

The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience.

NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Job Description

Job Description

We have immediate career opportunities for Service Coordinators to work with a variety of age groups (from Early Start to Adult) with a critical need in the School Age group.

We also offer Bilingual positions!

Positions are available in our Antelope Valley, Santa Clarita Valley and Chatsworth locations.

The Position and Job Summary

Provides information, advocacy, and service arrangement for consumers and families.

• Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary.
• Identify and coordinate services for individuals and their families.
• Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
• Serve as an advocate for individuals served by community agencies.
• Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
• Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs.
• Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required.

Essential Requirements

Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver’s License and reliable transportation, or acceptable substitute, required.

Employment Standards

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education & Experience

Bachelor’s degree in psychology, social work, sociology, or related human services field and two years of related experience. A Master’s degree in a related subject may be substituted for experience.

Skills and Abilities

Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook.

NLACRC Offers an Excellent Benefits Package

• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
• Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
• Pre-Tax Flexible Spending Account for eligible health care expenses
• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
• No cost Vision plan for employees and eligible dependents
• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
• NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
• Participate in the Public Service Loan Forgiveness program
• Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, along with education, wellness, and sabbatical time
• Holidays – NLACRC offers 12 paid holidays throughout the year
• Most positions are offered a hybrid – remote option

Professional Development Opportunities & Growth

NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field.

Diversity, Equity, and Inclusion

At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.

Compensation

This position is non - exempt.

NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Description

Job Description

The Organization

North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.

Department - Consumer Services - Santa Clarita Valley - Adult

Supervision

Receives supervision from Consumer Services Supervisors/Managers.

The Position and Job Summary

• Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary.

• Identify and coordinate services for individuals and their families

• Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.

• Serve as an advocate for individuals served by community agencies.

• Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.

• Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs.

• Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required.

Employment Standards

Bachelor’s degree in psychology, social work, sociology, or related human services field and two years of related experience. A Master’s degree in a related subject may be substituted for experience.

Skills and Abilities

Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook.

Essential Requirements

Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver’s License and reliable and transportation, or acceptable substitute, required.

NLACRC Offers an Excellent Benefits Package:

We offer employees a variety of health and dental plans.

• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.

• Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents

• Pre-Tax Flexible Spending Account for eligible health care expenses

• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses

• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees

• No cost Vision plan for employees and eligible dependents

• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees

• NLACRC offers two (2) deferred compensation plans - 457 and 403(b)

• Participate in the Public Service Loan Forgiveness program

• Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness and sabbatical time

• Holidays – NLACRC offers 12 paid holidays throughout the year

• Most positions are offered a hybrid – remote option

Professional Development Opportunities & Grow th

NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions.

Diversity, Equity, and Inclusion

At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.

Compensation

This position is non-exempt. Regular Salary: $26.33 - $37.18 per hour.

Base Pay Rate / Salary Range Information

The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience.

NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los

Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Description

Job Description

The Organization

North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.

Department - Consumer Services - Antelope Valley - Adult 1

Supervision Receives supervision from Consumer Services Supervisors/Managers.

The Position and Job Summary

• Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary.

• Identify and coordinate services for individuals and their families

• Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.

• Serve as an advocate for individuals served by community agencies.

• Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.

• Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs.

• Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required.

Employment Standards

Bachelor’s degree in psychology, social work, sociology, or related human services field and two years of related experience. A Master’s degree in a related subject may be substituted for experience.

Skills and Abilities

Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook.

Essential Requirements

Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver’s License and reliable and transportation, or acceptable substitute, required.

NLACRC Offers an Excellent Benefits Package:

We offer employees a variety of health and dental plans.

• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.

• Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents

• Pre-Tax Flexible Spending Account for eligible health care expenses

• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses

• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees

• No cost Vision plan for employees and eligible dependents

• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees

• NLACRC offers two (2) deferred compensation plans - 457 and 403(b)

• Participate in the Public Service Loan Forgiveness program

• Participate in the Tuition Reimbursement program

• Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness and sabbatical time

• Holidays – NLACRC offers 12 paid holidays throughout the year

• Most positions are offered a hybrid – remote option

Professional Development Opportunities & Grow th

NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions.

Diversity, Equity, and Inclusion

At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.

Compensation

This position is non-exempt. Regular Salary: $26.33 - $37.18 per hour.

Base Pay Rate / Salary Range Information

The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience.

NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Description

Job Description

We have immediate career opportunities for Service Coordinators to work with a variety of age groups (from Early Start to Adult) with a critical need in the School Age group.

We also offer Bilingual positions!

Positions are available in our Antelope Valley, Santa Clarita Valley and Chatsworth locations.

The Position and Job Summary

Provides information, advocacy, and service arrangement for consumers and families.

• Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary.
• Identify and coordinate services for individuals and their families.
• Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
• Serve as an advocate for individuals served by community agencies.
• Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
• Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs.
• Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required.

Essential Requirements

Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver’s License and reliable transportation, or acceptable substitute, required.

Employment Standards

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education & Experience

Bachelor’s degree in psychology, social work, sociology, or related human services field and two years of related experience. A Master’s degree in a related subject may be substituted for experience.

Skills and Abilities

Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook.

NLACRC Offers an Excellent Benefits Package

• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
• Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
• Pre-Tax Flexible Spending Account for eligible health care expenses
• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
• No cost Vision plan for employees and eligible dependents
• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
• NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
• Participate in the Public Service Loan Forgiveness program
• Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, along with education, wellness, and sabbatical time
• Holidays – NLACRC offers 12 paid holidays throughout the year
• Most positions are offered a hybrid – remote option

Professional Development Opportunities & Growth

NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field.

Diversity, Equity, and Inclusion

At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.

Compensation

This position is non - exempt.

NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.