283 Content Moderation jobs in the United States

About us:

SuperAwesome powers the youth digital ecosystem, bringing together proprietary ad and gaming products, audience insights and compliance capabilities to build a safer internet for the next generation.

We lead the market at the intersection of technology, law, media and policy, so working with us gives you a chance to shape the internet of the future. Our award-winning technology, trusted by hundreds of brands and creators, enables safer and more effective digital engagement with almost half a billion young people worldwide every month.

As specialists in the under-18 audience, we have to be as curious, fast-paced and creative as kids and teens are. At SuperAwesome, you’ll be encouraged to own your impact, make each other more awesome and evolve like a kid.

At our core is the #SAFam, a community where every voice is valued, and diversity is celebrated. We prioritize individuality, fostering an inclusive workplace where everyone feels they truly belong.

What you'll do:

In this role, you will take ownership of SuperAwesome’s global content moderation strategy and execution, who specialize in youth media. You will lead and mentor a team of moderators, ensuring that every decision made is consistent, efficient, and rooted in our mission to keep kids and teens safer online. You will be responsible for designing and evolving moderation policies that meet the highest standards of safety while remaining fully compliant with regulations across jurisdictions.

You will embed moderation and safety considerations into the heart of SuperAwesome’s products by collaborating closely with product managers, engineers, legal & policy experts, operations and commercial teams. You will drive continuous improvements to both tools and processes. When urgent issues arise, you will act as a steady and decisive leader, guiding incident responses with clarity, speed, and transparency.

Finally, you will stay ahead of the curve by anticipating regulatory changes, spotting new types of content risk, and evolving our systems to keep pace with a rapidly changing digital environment. Your leadership will not only safeguard the integrity of SuperAwesome’s platforms but will also set the benchmark for trust and safety across the youth digital ecosystem.

In this role, you will:

• Design, implement and manage global product, format and platform-specific moderation processes and best practices, including for YouTube content, games published on Fortnite & Roblox, mobile casual games, streaming TV content and sites.
• Drive projects that improve global operations and workflows, prioritizing ways to leverage technology (either internal or external) to automate content moderation.
• Collect, manage, and distribute data and insights related to operational functions like policy enforcement and platform and moderator productivity.
• Lead and grow a global team of outsourced moderators, developing training programs and operational benchmarks.
• Optimize our processes to have competitive unit economics for moderated content.
• Design, implement, and continually refine clear and adaptive moderation policies that align with industry best practices and legal requirements (COPPA, GDPR, etc.)
• Utilize metrics and analytics to guide staffing models, performance improvements, and proactive risk identification.
• Collaborate with product, legal, engineering, and customer success teams to embed moderation considerations into the product lifecycle.
• Manage incident response protocols, ensuring swift action, transparent reporting, and effective mitigation.
• Investigate, onboard and manage third party services that assist in moderation, setting up workflows and business processes to identify policy-violating content and behavior across new surfaces and enabling them to take appropriate action.
• Stay current with regulatory trends and raise the bar on industry standards for content safety.
• Focus on a balance of quality and efficiency. Implement QA programs to audit moderation decisions and drive consistency and accuracy.

Who you are:

• 5+ years of experience in content moderation or trust & safety leadership, especially in highly regulated or youth-focused environments.
• Demonstrated success in scaling moderation operations across regions and platforms.
• Strong track record of creating, translating, and enforcing policy in a fast-moving environment.
• Data-oriented, with experience setting KPIs, leveraging reporting tools, and driving insights for operational excellence.
• Excellent communicator and cross-functional collaborator with leadership gravitas.
• Hands-on mindset, composed in critical situations, ambiguity, and evolving policy needs.
• Confident working across cross-functional teams, and thrive in environments where you’re the connective layer between business and product/engineering.
• Care deeply about privacy-first advertising.
• You balance the need for the highest level of safety and compliance with innovation and agility.

Our benefits:

US:

• Salary range for Chicago: $80-100k
• 20 days holiday + 10 public holidays + Winter Break.
• Family Leave including 20 weeks of fully paid leave for employees who are Primary Caregivers and 8 weeks of fully paid leave for employees who are Secondary Caregivers.
• 30 day sabbatical for employees who have reached 7 years tenure.
• Medical insurance through Aetna with 100% employer contribution to employee monthly premium plus $2,000 funded HSA. Also, up to 65% employer contribution for family plans.
• Dental & Vision Plans through MetLife, fully funded for you and your family.
• 401k with Vanguard with SA Safe Harbor contribution up to 4%.

Job Description:

• Working with cross-functional team to drive actions, track progress and identify and mitigate risks of key initiatives.

Responsibilities:

• Project Management: Build detailed project plan with clear deliverables, owners, and timeline.

• Own overall documentations of all project assets and resources.

• Data Insights: Working with the performance governance team to synthesize data points, visualize information and translate analytics into digestible business insights.

• Work with stakeholders to perform root cause analysis and identify performance gaps.

• Engage in ad-hoc analyses to understand operation performance and provide concise summaries to stakeholders.

• Communications: Owns overall project communications including meeting notes, regular status update, email follow up, escalations when needed etc.

• Communicate findings to all levels of audiences via presentations to effectively call out business impact and actions.

• Conduct weekly to monthly review cadence with various groups of stakeholders to investigate operational performance, enforce management actions, and inform results.

Experience:

• Project management professionals and 5+ years of experience managing cross-functional initiatives.

• Familiarity in support operations, content moderation operations or vendor management, including basic understanding of key performance metrics.

• Excellent written and verbal communication skills, with the ability to translate complex analysis to senior audiences.

• Experience building presentations and briefing documents to communicate insights and influence decision making.

• Experience in change management Proficiency in G-Suites.

• Preferred qualifications: Experience working with SQL and data visualization PMP Certified.

• Process excellence experience in management consulting, process reengineering, corporate strategy.

Skills:

• Content Moderation

• SQL

• Data Visualization

• Operations

Education:

• Bachelor's degree.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Headquartered in Farmington Hills, Michigan, RHP Properties ( ) is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team, with regular training, opportunities for advancement, and team events to bring everyone together.

As we continue to grow, we are in search of a traveling Community Management Specialist to manage the daily administration, operation, and personnel of various manufactured home communities in an efficient, professional, and profitable manner.

As a successful Community Management Specialist, you will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Hire, train, motivate and manage onsite staff.
• Inspect the community grounds and community-owned homes daily to maintain a clean, presentable appearance; identify any unusual activity; recognize and recommend areas for improvement to promote pride in community grounds.
• Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the
• Maintenance Work Order system.
• Attract new residents and retain current residents to increase the occupancy rate.
• Manage all aspects of leasing.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Manage and organize paperwork flow.
• Maintain financial operations and adhere to established budgetary guidelines.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and staff.
• Ensure all information is entered in a timely manner into the management software and is accurate and complete.
• Build relationships with residents and respond to all resident needs to identify and resolve issues.
• Perform other duties as assigned.

Job Requirements:

• Extended out-of-town travel required. 50 out of 52 weeks.
• A minimum of 2 - 3 years of property management experience required.
• High school diploma or GED required.
• Strong customer service, communication, and organization skills.
• Detail-oriented and the ability to multitask and problem-solve.
• Proven leadership skills and the ability to be a team player in a fast-paced environment.
• Ability to be flexible and work evenings and weekends.
• Valid operator’s license.
• Proficiency in Microsoft Office, specifically Excel, Word, and Outlook; MRI experience preferred.

Compensation:

This is a full-time opportunity with competitive compensation plus commissions. Benefits include medical, dental and vision insurance; short-term and long-term disability; life insurance; paid time off and holidays; flexible spending; and 401K.

Headquartered in Farmington Hills, Michigan, RHP Properties ( ) is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team, with regular training, opportunities for advancement, and team events to bring everyone together.

As we continue to grow, we are in search of a traveling Community Management Specialist to manage the daily administration, operation, and personnel of various manufactured home communities in an efficient, professional, and profitable manner.

As a successful Community Management Specialist, you will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Hire, train, motivate and manage onsite staff.
• Inspect the community grounds and community-owned homes daily to maintain a clean, presentable appearance; identify any unusual activity; recognize and recommend areas for improvement to promote pride in community grounds.
• Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the
• Maintenance Work Order system.
• Attract new residents and retain current residents to increase the occupancy rate.
• Manage all aspects of leasing.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Manage and organize paperwork flow.
• Maintain financial operations and adhere to established budgetary guidelines.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and staff.
• Ensure all information is entered in a timely manner into the management software and is accurate and complete.
• Build relationships with residents and respond to all resident needs to identify and resolve issues.
• Perform other duties as assigned.

Job Requirements:

• A minimum of 2 - 3 years of property management experience required.
• High school diploma or GED required.
• Strong customer service, communication, and organization skills.
• Detail-oriented and the ability to multitask and problem-solve.
• Proven leadership skills and the ability to be a team player in a fast-paced environment.
• Ability to be flexible and work evenings and weekends.
• Extended out-of-town travel required. 50 out of 52 weeks.
• Valid operator’s license.
• Proficiency in Microsoft Office, specifically Excel, Word, and Outlook; MRI experience preferred.

Compensation:

This is a full-time opportunity with competitive compensation plus commissions. Benefits include medical, dental and vision insurance; short-term and long-term disability; life insurance; paid time off and holidays; flexible spending; and 401K.

Headquartered in Farmington Hills, Michigan, RHP Properties ( ) is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team, with regular training, opportunities for advancement, and team events to bring everyone together.

As we continue to grow, we are in search of a traveling Community Management Specialist to manage the daily administration, operation, and personnel of various manufactured home communities in an efficient, professional, and profitable manner.

As a successful Community Management Specialist, you will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Hire, train, motivate and manage onsite staff.
• Inspect the community grounds and community-owned homes daily to maintain a clean, presentable appearance; identify any unusual activity; recognize and recommend areas for improvement to promote pride in community grounds.
• Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the
• Maintenance Work Order system.
• Attract new residents and retain current residents to increase the occupancy rate.
• Manage all aspects of leasing.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Manage and organize paperwork flow.
• Maintain financial operations and adhere to established budgetary guidelines.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and staff.
• Ensure all information is entered in a timely manner into the management software and is accurate and complete.
• Build relationships with residents and respond to all resident needs to identify and resolve issues.
• Perform other duties as assigned.

Job Requirements:

• Extended out-of-town travel required. 50 out of 52 weeks.
• A minimum of 2 - 3 years of property management experience required.
• High school diploma or GED required.
• Strong customer service, communication, and organization skills.
• Detail-oriented and the ability to multitask and problem-solve.
• Proven leadership skills and the ability to be a team player in a fast-paced environment.
• Ability to be flexible and work evenings and weekends.
• Valid operator’s license.
• Proficiency in Microsoft Office, specifically Excel, Word, and Outlook; MRI experience preferred.

Compensation:

This is a full-time opportunity with competitive compensation plus commissions. Benefits include medical, dental and vision insurance; short-term and long-term disability; life insurance; paid time off and holidays; flexible spending; and 401K.

• Own daily community management across TikTok, Instagram, and potentially other platforms
• Monitor brand and industry conversations using tools like Sprinklr, Brandwatch, and Talkwalker, with a bit of manual support
• Quickly draft and post comments aligned with established Brand voice
• Spot and flag potential issues early, and respond per our established protocols
• Attend live events (1x/quarter) to support real-time coverage and engagement
• Maintain trackers to log community engagements, responses, and opportunities surfaced

• Drive small-scale projects independently, for example, partnering with external orgs or collaborators to get content live
• Coordinate real-time content moments quickly and creatively
• Anticipate needs, ask smart questions, and keep things moving smoothly

• Join client meetings to share social insights and pulse checks in real time
• Prep meeting agendas and recaps that keep everyone aligned
• Provide thoughtful POVs and platform-informed recommendations
• Collaborate with clients and partners on content that authentically features the brand

• Publish content, maintain calendars, and keep cross-functional teams synced
• Track performance and share learnings to inform future work
• Partner with Analytics on reporting and recommendations
• Help translate social trends, tone shifts, and memes into actionable content ideas

• Occasionally develop clever posts when speed or real-time relevance matters

• 2-4 years of experience managing social media communities on behalf of brands (internships count!)
• A strong grasp of social platforms-especially TikTok, Instagram, and the rhythm of what makes content land
• Solid writing and communication skills; you can channel a brand voice while still sounding human
• A proactive, detail-oriented mindset and a genuine interest in culture, social trends, and internet behavior
• A team-first attitude and excitement to learn from others
• Experience in CPG or lifestyle brands is a plus, but curiosity is essential

• A workplace that's alive with creativity, respect, and humanity
• Growth opportunities and mentorship to help you build your career in social and digital strategy
• A hybrid model that balances flexibility and collaboration
• Comprehensive healthcare and wellness plans for you and your family
• 401(k), unlimited PTO , paid holidays, and Summer Fridays
• Additional perks like commuter benefits, family leave, and well-being programs
• Salary Range: $56,000-$65,000
• (New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role.)
• Location: NYC Metro Preferred