7,094 Contract Performance jobs in the United States

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you're invited to apply for this role.
**Job Description**
Fluor is seeking candidates for opportunities within our Program Delivery Support (PDS) team, working alongside the California High-Speed Rail Authority, to provide program delivery and program management services for one of the largest planned infrastructure projects in the U.S.
The system will connect the 500-mile stretch between the Los Angeles region with the San Francisco Bay Area, with up to 24 stations. The first phase of the program is currently under construction in California's Central Valley.
Under the general direction of the Deputy Director of Project Services, the Performance Management Lead is responsible for management of the Authority's Capital Baseline, including both the funded and unfunded portions of the program. The incumbent is a senior manager within the Program Management Oversight (PMO) Branch and works in partnership with the leads over Cost, Schedule, and Risk Units to effectively collate, monitor, and report performance against the baseline. to ensure overall performance is on track and provide RMO management with forward looking assessments of trends. They are responsible for developing, maintaining, and reviewing project controls data including budget, cost forecast, schedule and risk information and providing accurate and timely reporting of the program's performance and variance analysis. In addition, this position is responsible for managing the technical documents associated with Business Plans, Project Update Reports, and other stakeholder required reporting.
+ Key PMO resource in charge of the Authority's Capital Baseline, including the technical supporting documents, systems, and data underling the baseline.
+ Responsible for integration of the baseline across functions and branches via coordination with PMO Cost Control team
+ Supports definition of how progress is measured against the Capital Baseline
+ Controls against changes to the Capital Baseline per the Authority's Governance processes
+ Assess estimates, costs, risks, and schedule updates across the program for adherence to the Capital Baseline
+ Support with the development of annual budgets for specialist sections of the program, taking ownership of articulating and tabulating year on year movements and the multi-year forecasts.
+ Compare and analyze trends and risks against the original cost estimates and budgets within the Capital Baseline. Identify opportunities to bring costs trends to prompt mitigations to bring cost trend in line with estimates and budgets.
+ Drive process, procedure and systems related improvement across the Risk Management Office working with the wider business to fully integrate these requirements
+ Work with the wider Controls team, to build out a scalable Work Break-Down Structure, Asset Break-Down Structure, and other necessary project specific data structures required to better enable rolled up reporting across the organization
+ Work in partnership with the Reporting function to provide strategic direction to the monthly and-annual reporting requirements so that information is appropriately prioritized for its audience, is accurate, appropriately detailed, submitted timely to enable key decision making and is aligned to the requirements of key stakeholders
+ Operate as the big picture expert on the Capital Baseline to ensure consistency and robustness of data, and reporting
+ Continually review the existing baseline processes
**Basic Job Requirements**
+ Accredited four (4) year degree in Construction Management, Engineering, Business Management, Project Management, or global equivalent in applicable field of study and twenty (20) years of work-related experience or a combination of education and directly related experience equal to twenty-four (24) years if non-degreed
+ Experience in related fields of transit and or program controls
**Other Job Requirements**
+ Expertise in the principles and practices of project management, data management and cost control; project cost planning and reporting techniques; construction project phases and disciplines
+ Analytical techniques to provide cost analysis and provide solutions; research and compile data and maintain accurate and complete project records; meet deadlines; work and communicate effectively with others using courtesy, respect, and sensitivity; and follow and adhere to company policies
+ Experience managing and motivating controls teams on major programs
+ Significant experience with the liaison, coordination, and negotiation with departmental and external stakeholders to elicit timely and consistent responses to program controls requirements
+ Experience in leading and developing reporting, controls and baseline management methodology, procedures and presentation
**Preferred Qualifications**
+ Proficient with Microsoft Office applications (Excel, Word, PowerPoint)
+ Proficient in desktop publishing software, Visio and professional graphics software
+ Proficient with Data Analytics tools such as PowerBI, and a working knowledge of Primavera P6
+ Ability to communicate effectively with various personnel, including dealing with people effectively and tactfully in difficult and stressful situations
+ Excellent time management and organizational skills, attention to detail and ability to work under time pressure, good understanding of project controls functions, data structures and baseline management
+ Project Management, data analytics, technical writing and presentational skills
#LI-SI1
We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.
Benefits Statement: Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, paid time off (personal, bereavement, sick, holidays) for salaried employees, paid sick leave per state requirement for craft employees, parental leave, and training and development courses.
Market Rate Statement: The market rate for the role is typically at the mid-point of the salary range; however, variations in final salary are determined by additional factors such as the candidate's qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.
Notice to Candidates: Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.
To be Considered Candidates: Must be authorized to work in the country where the position is located.
Salary Range: $170,000.00 - $315,000.00

Performance Management Analyst
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
**The Opportunity** :
CACI is seeking an experienced and highly motivated Network Service Provider Performance Management analyst. This candidate should have 5 or more years of service operations and delivery management experience in a network service provider environment. The Performance Management Analyst is a multifaceted role in the client's multi-supplier ecosystem supporting the integration, management and measurement of Network Services.
**Responsibilities:**
+ Assist the lead in managing the Performance Management and Service Level Management functions of the Network Service Operations, and specifically the oversight relationships among both the program and other Service Providers, key government stakeholders, and other Functional Leads to ensure that service delivery and associated SLAs and KPIs are adhered to for end-to-end service delivery.
+ Participate in communicating and strategically working across the program and customer ecosystem to standardize service delivery metrics, measures and reporting for the ecosystem.
+ Assist the lead in the management of requirements for the ITSM SLM module and establishing standards for measurement, reporting and communication across the program to include participation in the Governance forums that are hosted by customer
+ Assist with the establishment of performance goals for the development of SLA and KPI metrics, graphs, trends, and analysis to be presented at Governance Forums
+ Provide analysis and support for on-going service delivery, performance, and support other ITSM process areas as needed
+ Participate with a team of analysts to work with functional leads with defining the KPIs used to measure their performance and for major incident resolution and appropriate reporting
+ Work closely with the customer, functional leads, and process leads to analyze service delivery, recommend appropriate SLAs and KPIs and create appropriate ServiceNow (or Tableau) dashboards, for reporting and communications to ensure standardization of network service delivery
+ Develops an understanding of customer IT Service Requirements, patterns of business activities, and IT Service Consumption levels, and serves as an escalation point for issues
+ Perform the collection, analysis, and the reporting on service delivery performance metrics, trends and bottlenecks
+ Provide material for monthly business reviews covering Service Level performance, technology planning, reporting status, operational issues, and improvement opportunities
**Qualifications:**
_Required:_
+ Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
+ 5+ years of experience in network operations, quality assurance, or related roles
+ TS/SCI with Poly required
+ ITIL Certified
+ Experience with ServiceNow, Tableau, or other measurement tool sets; and experience with Microsoft Excel advanced functions
+ Experience of performance data analysis of ITIL processes
+ Knowledge of analyzing data, metrics, and associated results and communicate effectively what the data is portraying
+ Skilled at working collaboratively in a complex environment and driving performance achievement and improvements
+ Data-driven and analytical mindset of service excellence and customer satisfaction
+ Excellent customer service skills to understand client and Customer representative's concerns and requirements
_Desired:_
+ Experience in Customer Engagement providing IT Infrastructure Services, developing SLA and OLAs, and integrating and maintaining service portfolios
+ Experience working with Government clients, specifically within the Intelligence Community
+ Project Management Professional (PMP) certification
+ Leader in MSI practice implementation and operations
+ Led managed IT infrastructure service transitions
+ Experience leading large teams in a matrixed management structure
+ Demonstrated experience with facets of personnel management
+ Experience managing large, decentralized public-sector clients
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
The proposed salary range for this position is:
$86,600 - $181,800
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

PERFORMANCE MANAGEMENT SPECIALIST – Registered Nurse

The ideal candidate will be a critical thinker with a keen eye for detail, capable of analyzing care events, identifying potential quality issues, and driving performance improvement. They should possess strong skills in performance measurement and process optimization, as well as the ability to craft and present clear, concise, and well-structured reports, findings, and recommendations. Logical reasoning, analytical thinking, and deductive problem-solving are essential, along with the discipline to meet deadlines and follow structured workflows. Proficiency in word processing, spreadsheets, and database management is expected—or must be achieved within six months of hire.

As a key member of the Quality Management team, this individual will lead and support peer review and performance improvement initiatives, ensuring they operate at the highest level of effectiveness. This role offers the opportunity to make a meaningful impact on patient care quality and organizational excellence.

QUALIFICATIONS:

• Minimum of 3 years of clinical experience; prior Quality Management experience preferred
• Strong organizational and project management skills, with the ability to use industry-standard tools to develop and present initiatives
• Familiarity with Just Culture principles and terminology
• Proficiency in statistical analysis and working with diverse statistical databases
• Comfortable navigating the EPIC electronic medical record system for investigative purposes
• Ability to acquire working knowledge of the MIDAS system within six months of hire (training provided)
• Active New York State RN license required
• Willingness to learn and apply the Plan-Do-Study-Act (PDSA) improvement methodology within six months of hire

Location: 55 Gun Hill Road, Bronx, NY

Work schedule: Monday to Friday, 8:30 a.m. to 5:00 p.m.

Salary Range: $110,000.00 to $137,000.00

For positions that have only a rate listed, the rate displayed is the hiring rate but could be subject to change based on shift differential, experience, education, or other relevant factors.

Diversity, equity, and inclusion are core values of Montefiore Einstein. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

Montefiore Einstein is an equal employment opportunity employer. Montefiore Einstein will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

Hybrid in NYC: 2- 3 days onsite

Role Description:
Seeking for Oracle Fusion Cloud EPM (EPM) functional support to help implementing key initiatives on the Oracle platform, including the formation of Bank Holding Company and Group Companies. Having a solid finance and accounting business awareness, a key competency of the role will be the ability to develop a thorough understanding of our financial business needs and translate them into application and operational requirements within the Oracle Fusion Cloud EPM family. The individual will then call upon his/her technical and functional knowledge of Oracle Fusion Cloud EPM to deliver application design, module configuration/setup, user acceptance testing, and end-user training. Project Management across the full SDLC is a plus for this position. The scope of the role supports financial business users in North America and EMEA locations.

Role Objectives:

• Provide functional support for Oracle Fusion Cloud EPM modules (mainly on Financial Consolidation and Close, Account Reconciliation, EDM, Reporting) for North America and EMEA.
• nalyze, design, configure and test enhancements to support business processes.
• Participate in Oracle Fusion Cloud EPM projects involving configuration, implementation, testing and user training.
• Liaise across IT domains to deliver Oracle EPM functionality including but not limited to infrastructure engineering, database, security and operations support.
• Provide day to day support of the Oracle Fusion Cloud EPM environment including applying periodic patches, reporting requirements, ad-hoc requests from business and production system support
• Continuously reviews opportunities for improvement in how Oracle Fusion Cloud EPM platform is leveraged, and brings best practices to the forefront.
• Must be able to produce detailed system requirements specifications, data flow diagrams, test plans, swim lane and process diagrams using standardized documentation methods
• Ensure that proposed solutions comply with the company's technology direction.
• Ensure compliance with company's change and security policies.
• Work closely with Oracle development team (internal and external) in the creation and validation of user interfaces and functional/non-functional requirements.
• Provide general technical support for Oracle Fusion Cloud EPM system and user training
• Late night production support and weekend implementation work will be required

Experience Kowledge Requirements:

• Demonstrated hands on technical understanding of Oracle Fusion Cloud EPM concepts and general module functionality
• Good finance and accounting knowledge
• bility to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams
• Strong analytical, written, and verbal communication skills
• Project Management skills using MS Project a plus

Qualifications and Skills:

• Must have Oracle Fusion Cloud EPM implementation experience with a number of Modules such as Financial Consolidation and Close, Account Reconciliation, EDM, Reporting and etc.
• Excellent communication skills with the ability to drive consensus and absorb and present complex ideas in a succinct and accurate manner.
• Have a team oriented approach
• Minimum 5 years of experience in Oracle Fusion Cloud ERP experience is a must
• Experience in finance and accounting industry a plus
• Should have strong English communication and writing skills
• bility to work independently and as part of a team
• Excellent troubleshooting and problem solving abilities
• Must be willing to work in an energetic, fast paced and team-oriented development environment
• bility to manage multiple priorities effectively is a necessity
• Functional level support and leadership in identifying and implementing new Financial modules
• Minimum 3+ year TOAD/SQL experience is a must
• University Degree/Preferably in a field related to computer science/software engineering or finance/accounting
• Oracle Fusion Cloud EPM certification a plus

Must be willing to work some weekends and late nights to support production, upgrades, changes, and user support via on-call rotation.
Some travel - approximately 5%.

GCI's Performance Management Engineer III will work proactive performance manage and fault detection of all active network systems, business services, and service assurance elements for compliance with KPIs and SLAs. Proactively deliver end-to-end performance monitoring and provide optimal performance that meets user expectations. Ensure seamless collaboration between teams, tools, stakeholders, and processes through continuous feedback loops with engineers, product owners, and business analysts to monitor systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Proactive Performance Management:
+ Focus on service level agreements associated with proactive network monitoring, service level compliance, detecting problems and identifying trends.
+ Gather and analyze performance metrics over time, forecast near term demands, identify over/underutilized resources and potential irregularities that may lead to failure or disruptions before service impact occurs.
+ Identify trends in performance that may lead to failures to meet KPIs and/or SLAs, minimize future impacts, and identify internal service/systems/business owners responsible for problem resolution - escalating identified issues/potential issues as appropriate.
+ Identify areas in the network that require Proactive Capacity management, develop solutions, and implement network improvements to those areas.
+ Develop capacity forecasting skills and make recommendations on whether to proceed with carrier additions or utilize cell splitting to address capacity requirements.
+ Use appropriate technology to improve processes and accuracy.
Capacity Management:
+ Ensure all systems remain within performance compliance and identify over/under utilized resources.
+ Proactively identify service quality degradations or disruptions before customer impact.
+ Collect, trend, and map capacity and performance issues in network.
+ Perform network capacity analysis, research, and resolution.
Service Acceptance:
+ Early in the phase, determine which performance tool related activities are required.
+ Use technology to improve ticketing systems to support internal metrics, compliance with regulations, license, and ensuring accurate reporting.
+ Use multiple data collection tools, devices, and techniques to gather network performance data then post processes and analyze the data.
+ Strong verbal and written communication skills; able to accurately communicate technical information to non-technical audiences.
+ Understanding of standard engineering concepts, design principles, and math calculations.
+ Demonstrated and practical experience in design, drawings to include create and editing.
+ Practical experience with configuration, performance testing tools, and a high degree of expertise in scripting, designing, running, and analyzing test results within a Telecommunications Network environment.
+ Strong analytic, strategic, interpersonal, critical and creative thinking, problem-solving, and troubleshooting skills.
+ Strong time management and ability to lean to plan and manage multiple phased complex projects on time and within scope.
+ Knowledge of transport networks to include long-haul DWDM, submarine, terrestrial microwave, satellite, metro fiber, passive optical networks (PON), and packet networks.
+ Experience using tools to analyze network traffic and assess network performance.
+ Experience configuring and using packet capture technologies, including Wireshark and TCPDump.
+ Knowledge of networks and fundamental layer 1, 2, 3 and 4 protocols, including IP, TCP, UDP, BCP, or MPLS.
+ Preferred experience with NetScout, including nGeniusOne, InfiniStream, or Pulse, Gigamon or Riverbed, AppResponse or NetProfiler.
+ Preferred experience with quantifying and analyzing network performance by facilitating the collection of large sets of network data, including telemetry, status, or flow.
+ Preferred knowledge of voice and video protocols, including VoIP, RTP, SIP, SRTP, IP multicast, or RTMP.
+ Excellent capability in using Microsoft Office tools: Excel, Word, Outlook, Visio, Teams, etc.
COMPETENCIES:
- ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
- BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
- COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
- COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
o Strong verbal and written communication skills; able to accurately communicate technical information to non-technical audiences.
- COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
- CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
- RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
- RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
o Understanding of standard engineering concepts, design principles, and math calculations.
o Demonstrated and practical experience in design, drawings to include create and editing.
o Practical experience with configuration, performance testing tools, and a high degree of expertise in scripting, designing, running, and analyzing test results within a Telecommunications Network environment.
o Strong analytic, strategic, interpersonal, critical and creative thinking, problem-solving, and troubleshooting skills.
o Strong time management and ability to lean to plan and manage multiple phased complex projects on time and within scope.
o Knowledge of transport networks to include long-haul DWDM, submarine, terrestrial microwave, satellite, metro fiber, passive optical networks (PON), and packet networks.
o Experience using tools to analyze network traffic and assess network performance.
o Experience configuring and using packet capture technologies, including Wireshark and TCPDump.
o Knowledge of networks and fundamental layer 1, 2, 3 and 4 protocols, including IP, TCP, UDP, BCP, or MPLS.
o Preferred experience with NetScout, including nGeniusOne, InfiniStream, or Pulse, Gigamon or Riverbed, AppResponse or NetProfiler.
o Preferred experience with quantifying and analyzing network performance by facilitating the collection of large sets of network data, including telemetry, status, or flow.
o Preferred knowledge of voice and video protocols, including VoIP, RTP, SIP, SRTP, IP multicast, or RTMP.
- SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
- Proficient computer skills to complete job duties effectively.
o Excellent capability in using Microsoft Office tools: Excel, Word, Outlook, Visio, Teams, etc.
Additional Job Requirements:
This is an advanced level engineer position within the Performance Management discipline. Expected to perform highly complex and diverse design, plans, analysis, and implementation under deadlines and operating constraints. Receives clear direction on assignment objectives, complex features, and possible solutions. Must be able to make independent decisions and provide technical direction and resolution. Supervisory assistance is provided for unusual problems. Reviews and captures final engineering design specifications and service requirements so monitoring tools and alarms can be adjusted for newly delivered networks. Coordinates, directs, assists, provides technical direction, and mentors junior engineers and supporting technicians.
Additional Competencies:
+ High-level working knowledge of engineering concepts, design principles, and math calculations.
+ Optimization & Performance Engineer experience in RAN and Core technologies.
+ Knowledge of Telecommunications KPIs, parameter audits and changes, and feature audits using a detailed understanding of RAN air interfaces for UMTS, CDMA, LTE, VoLTE, and 5G.
+ RF engineering or RF performance experience and a proven work history indicating a strong technical aptitude.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Computer Science, Information Technology, or related field. *
+ Minimum of six (6) years of relevant experience in wireless telecommunications or related background. *
Preferred:
+ Experience within an operational engineering role in the telecommunications industry.
+ CCT; CCNA; CC Specialist; CCNP; CISSP; CSEP; CQE, JNCIA or JNCP certification or equivalent.
+ Telecommunications experience.
+ Other relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ This position may require extended hours and/or weekend schedules and travel throughout the state.
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

GCI's Performance Management Engineer II will work proactive performance manage and fault detection of all active network systems, business services, and service assurance elements for compliance with KPIs and SLAs. Proactively deliver end-to-end performance monitoring and provide optimal performance that meets user expectations. Ensure seamless collaboration between teams, tools, stakeholders, and processes through continuous feedback loops with engineers, product owners, and business analysts to monitor systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Proactive Performance Management:
+ Focus on service level agreements associated with proactive network monitoring, service level compliance, detecting problems and identifying trends.
+ Gather and analyze performance metrics over time, forecast near term demands, identify over/underutilized resources and potential irregularities that may lead to failure or disruptions before service impact occurs.
+ Identify trends in performance that may lead to failures to meet KPIs and/or SLAs, minimize future impacts, and identify internal service/systems/business owners responsible for problem resolution - escalating identified issues/potential issues as appropriate.
+ Identify areas in the network that require Proactive Capacity management, develop solutions, and implement network improvements to those areas.
+ Develop capacity forecasting skills and make recommendations on whether to proceed with carrier additions or utilize cell splitting to address capacity requirements.
+ Use appropriate technology to improve processes and accuracy.
Capacity Management:
+ Ensure all systems remain within performance compliance and identify over/under utilized resources.
+ Proactively identify service quality degradations or disruptions before customer impact.
+ Collect, trend, and map capacity and performance issues in network.
+ Perform network capacity analysis, research, and resolution.
Service Acceptance:
+ Early in the phase, determine which performance tool related activities are required.
+ Use technology to improve ticketing systems to support internal metrics, compliance with regulations, license, and ensuring accurate reporting.
+ Use multiple data collection tools, devices, and techniques to gather network performance data then post processes and analyze the data.
+ Strong verbal and written communication skills; able to accurately communicate technical information to non-technical audiences.
+ Understanding of standard engineering concepts, design principles, and math calculations.
+ Demonstrated and practical experience in design, drawings to include create and editing.
+ Practical experience with configuration, performance testing tools, and a high degree of expertise in scripting, designing, running, and analyzing test results within a Telecommunications Network environment.
+ Strong analytic, strategic, interpersonal, critical and creative thinking, problem-solving, and troubleshooting skills.
+ Strong time management and ability to lean to plan and manage multiple phased complex projects on time and within scope.
+ Knowledge of transport networks to include long-haul DWDM, submarine, terrestrial microwave, satellite, metro fiber, passive optical networks (PON), and packet networks.
+ Experience using tools to analyze network traffic and assess network performance.
+ Experience configuring and using packet capture technologies, including Wireshark and TCPDump.
+ Knowledge of networks and fundamental layer 1, 2, 3 and 4 protocols, including IP, TCP, UDP, BCP, or MPLS.
+ Preferred experience with NetScout, including nGeniusOne, InfiniStream, or Pulse, Gigamon or Riverbed, AppResponse or NetProfiler.
+ Preferred experience with quantifying and analyzing network performance by facilitating the collection of large sets of network data, including telemetry, status, or flow.
+ Preferred knowledge of voice and video protocols, including VoIP, RTP, SIP, SRTP, IP multicast, or RTMP.
+ Excellent capability in using Microsoft Office tools: Excel, Word, Outlook, Visio, Teams, etc.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Proficient computer skills to complete job duties effectively.
Additional Job Requirements:
This is a mid-level engineer position within the Performance Management discipline. Must have a comprehensive understanding of operations and functions. Receives work at a higher level under general guidance with periodic review and direction of the supervisor. Requires ability to make and implement routine operational decisions and participate in larger projects and be counted on to complete tasks on time and within scope. Ability to apply engineering principles with computer software, application design, coding, testing, and quality assurance to build testing phase and collaborate with multiple teams for success.
Additional Competencies:
+ Competent working knowledge of engineering concepts, design principles, and math calculations.
+ Optimization & Performance Engineer experience in RAN and Core technologies.
+ Knowledge of Telecommunications KPIs, parameter audits and changes, and feature audits using a detailed understanding of RAN air interfaces for UMTS, CDMA, LTE, VoLTE, and 5G.
+ RF engineering or RF performance experience and a proven work history indicating a strong technical aptitude.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Computer Science, Information Technology, or related field. *
+ Minimum of four (4) years of relevant experience in wireless telecommunications or related background. *
Preferred:
+ Experience within an operational engineering role in the telecommunications industry.
+ CCT; CCNA; CC Specialist; CCNP; CISSP; CSEP; CQE, JNCIA or JNCP certification or equivalent.
+ Telecommunications experience.
+ Other relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ This position may require extended hours and/or weekend schedules and travel throughout the state.
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Description
Sargent & Lundy is a leading consulting engineering firm specializing in the power and energy sectors. Since 1891, we have provided comprehensive engineering, design, and consulting services for both traditional and renewable power generation, grid modernization, nuclear power, and beyond. Our mission is to help clients achieve their energy goals effectively by leveraging advanced technologies and adopting sustainable practices.
Role Overview
The IT Performance Management Analyst is responsible for analyzing and enhancing the performance of IT operations by leveraging advanced data analysis and visualization tools. This role focuses on utilizing Microsoft Excel and Power BI to develop dashboards, interpret financial metrics, and provide actionable insights that drive strategic decision-making and operational efficiency.
In addition to core analytical duties, this position plays a pivotal role in bridging technology and business objectives by translating complex technical data into clear, measurable outcomes for leadership and stakeholders. The analyst directly supports the company's mission of continuous improvement, cost optimization, and technological innovation by delivering timely, accurate financial and operational performance information.
With an emphasis on both current operations and forward-looking strategy, the IT Performance Management Analyst ensures that IT investment decisions are data-driven and aligned with broader business goals. This high-visibility position regularly interacts with senior management, providing key recommendations that influence resource allocation, project prioritization, and process enhancements.
Key Responsibilities
Data Analysis and Reporting:
+ Collect, analyze, and interpret complex datasets to assess IT performance and financial metrics.
+ Develop and maintain comprehensive reports and dashboards using Excel and Power BI to monitor key performance indicators (KPIs).
+ Ensure the accuracy and integrity of data by conducting regular audits and validations.
Dashboard Development:
+ Design and implement interactive dashboards in Power BI to visualize IT performance and financial data effectively.
+ Collaborate with stakeholders to identify reporting requirements and translate them into user-friendly visualizations.
+ Optimize dashboard performance and usability through continuous improvement initiatives.
Financial Metrics Analysis:
+ Evaluate financial data related to IT operations, including cost analysis, budgeting, and forecasting.
+ Provide insights and recommendations to improve financial performance and cost efficiency.
+ Support the development of financial models to predict future trends and outcomes.
Collaboration and Communication:
+ Work closely with cross-functional teams to gather data and understand business needs.
+ Present findings and recommendations to management and stakeholders in a clear and concise manner.
+ Train and support team members in the use of Excel and Power BI for data analysis and reporting
This position offers the flexibility of a hybrid schedule with the expectation of 3 days per week in our downtown Chicago office, and 2 days remote from home.
Qualifications
Education & Experience:
+ Bachelor's degree in Computer Science, Information Technology, Finance, Business Administration, or a related field.
+ Minimum of 2-3 years of experience in data analysis, performance management, or a related role.
+ Proven experience in developing dashboards and reports using Power BI and Excel.
+ Experience with financial analysis and understanding of financial metrics.
Required Skills:
+ Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data visualization techniques.
+ Strong knowledge of Power BI, including data modeling, DAX, and Power Query.
+ Understanding of data governance and data quality principles.
+ Excellent analytical and problem-solving abilities.
+ Strong communication skills, both written and verbal.
+ Ability to work collaboratively in a team environment.
+ Detail-oriented with a commitment to accuracy.
+ Proactive and self-motivated with the ability to manage multiple tasks simultaneously.
+ Why Join Us?
+ Work in an established company that values innovation and growth.
+ Engage with a collaborative team that is dedicated to making a meaningful impact in the energy sector.
+ Gain exposure to cutting-edge projects and contribute to data-driven decision-making processes.
We do not sponsor employees for work authorization in the U.S. for this position.
Award-Winning Benefits
At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.
Health & Wellness Financial Benefits Work-Life Balance
+ Health Plans: Medical, Dental, Vision
+ Life & Accident Insurance
+ Disability Coverage
+ Employee Assistance Program (EAP)
+ Back-Up Daycare
+ FSA & HSA
+ 401(k)
+ Pre-Tax Commuter Account
+ Merit Scholarship Program
+ Employee Discount Program
+ Corporate Charitable Giving Program
+ Tuition Assistance
+ First Professional Licensure Bonus
+ Employee Referral Bonus
+ Paid Annual Personal/Sick Time (PST)
+ Paid Vacation
+ Paid Holidays
+ Paid Parental Leave
+ Paid Bereavement Leave
+ Flexible Work Arrangements
Compensation Range
$61,980.00 - $93,110.00
Transparency Statement
Sargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus.
Awards & Recognition
Equal Opportunity
Sargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.
CityChicago
StateIL
CountryUnited States
Area of InterestInformation Technology
TypeFull Time - Regular
Job ID
Business GroupCEO Group
DepartmentInformation Technical Services

SUPPLIER PERFORMANCE MANAGEMENT (SPM)
**Job details**
**General information**
**Entity**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Electrical & Power is one of the world's leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries.
**Reference number**

**Job details**
**Domain**
Performance and Support
**Job field / Job profile**
Purchasing - Supplier performance management
**Job title**
SUPPLIER PERFORMANCE MANAGEMENT (SPM)
**Employment type**
Permanent
**Professional category**
Professional, Engineer & Manager
**Part time / Full time**
Full-time
**Job description**
Summary:
The essence of the SPM mission is to protect Safran operations through upstream supplier surveillance, de-risking plan and mitigation actions at supplier sites. The SPM will drive the operational performance of a panel of production suppliers. Main responsibilities are as follow:
- Lead and execute supplier performance initiatives to ensure on-time delivery, consistent quality, and operational excellence.
- Manage supplier assessments, development programs, and escalation processes in alignment with Safran's supply chain strategies.
- Serve as the primary point of contact for critical supplier improvement activities, collaborating across internal teams and supplier leadership.
- Support crisis management and recovery for underperforming suppliers to protect customer delivery schedules and product quality.
- Communicate performance risks, progress updates, and improvement plans to executive leadership and cross-functional stakeholders.
Essential Duties & Responsibilities:
- Supplier Monitoring, Evaluation & Approval
- Evaluate and assess supplier risk and define appropriate monitoring plans as per established procedures.
- Execute the Monitoring Plan by performing Annual and Monthly Performance Review, Baseline and Conducting supplier site visits and audits, both scheduled and ad hoc, to assess capability, capacity, and compliance.
- Supplier Performance Management
- Drive improvements in supplier logistics and quality performance using KPIs, scorecards, root cause analysis and action plan.
- Lead and manage the supplier escalation process for delivery delays or nonconformance issues.
- Track and expedite critical and escalated parts using tools like Line of Balance (LOB), Work-in-Process (WIP) trackers, and MRP diagnostics.
- Supplier Development & Continuous Improvement
- Coach suppliers on APQP, Lean principles and process optimization to ensure sustainable improvements.
- Define Supplier Development key targets based on business requirements and manage their flow down and implementation
- Cross-Functional Program Management
- Partner with Engineering, Commodity Managers, and Operations to ensure sourcing alignment and effective program ramp-ups.
- Resolve supplier-related roadblocks (e.g., documentation issues, first article approvals, change requests) that impact delivery schedules.
- Conduct regular briefings with Supplier Performance teams and Business Units on supplier status and escalations.
OTHER ACTIVITIES:
- Support strategic supply base optimization and relationship management with preferred and strategic partners.
- Participate in or lead special projects focused on supply chain resilience, supplier transitions, and productivity improvement.
- Contribute to internal process improvement initiatives to streamline supplier performance workflows within Safran
- Regular, predictable attendance is required
- Must be willing to work overtime as necessary
**But what else? (advantages, specificities, etc.)**
This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, genetic data or other legally protected status.
Safran Electrical and Power is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. To verify the information in the job listing or if you need special assistance or an accommodation while seeking employment, please call: . We will decide on your request for reasonable accommodation on a case-by-case basis.
**Candidate skills & requirements**
Minimum Qualifications/Requirements:
- Bachelor's degree in Supply chain, Engineering, Business, Operations, or related discipline.
- Minimum of 8 years of professional experience in Supply Chain, Supplier Management, Program Management or Supplier Development.
- Comprehensive knowledge of supply chain operations, procurement strategies, and supplier relationship management.
- Strong understanding of quality systems, continuous improvement tools (APQP, Lean, Six Sigma), and production planning methods.
- Proficiency with ERP systems (e.g., SAP) and logistics performance measurement tools such as LOB and WIP trackers.
- Exceptional communication and interpersonal skills, with the ability to influence both internal teams and external suppliers.
- Strong analytical and problem-solving capabilities, especially in high-pressure environments.
- Ability to manage multiple supplier engagements concurrently, including remote coordination and on-site interventions.
- Experience leading cross-functional teams and managing complex supplier recovery projects.
Preferred Qualifications:
- APICS CPIM 8.0 or CSCP or equivalent supply chain certification.
- Project Management certification (e.g., PMP).
- Experience in aerospace, defense, or similarly complex manufacturing environments.
- SAP system experience
- APQP core tools (PFD, PFMEA, Control Plan, SPC, MSA, PPAP).
Performance Indicators:
- Supplier performance KPIs & improvements (Logistics & Quality)
- Service rate to SEP sites and action plan success to avoid impacts
- Risk assessment rituals and mitigation plans efficiency
- Surveillance Plan execution progress & efficiency
- Supplier maturity improvements through Baseline and/or Supplier Development
- Internal customer satisfaction on reporting action plan (including crisis management)
Position type: This is an Individual Contributor position reporting to SPM Manager
Physical Demands: Stationary 50% / Mobility 50%
Traveling up to 40% (primarily domestic; some international travel possible)
Work Environment: Office environment and visiting suppliers.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job posting does not constitute a written or implied contract of employment.
This position requires access to technologies and hardware subject to US national security based export control requirements. All applicants must be US Persons (8 USC 1324b(a)(3)), or otherwise authorized by the U.S. Government. No company sponsorship will be offered.
**Annual salary**
NA
**Job location**
**Job location**
North America, United States, Florida, Sarasota
**City (-ies)**
Sarasota
**Applicant criteria**
**Minimum education level achieved**
Bachelor's Degree
**Minimum experience level required**
More than 8 years

GCI's Performance Management Engineer III will work proactive performance manage and fault detection of all active network systems, business services, and service assurance elements for compliance with KPIs and SLAs. Proactively deliver end-to-end performance monitoring and provide optimal performance that meets user expectations. Ensure seamless collaboration between teams, tools, stakeholders, and processes through continuous feedback loops with engineers, product owners, and business analysts to monitor systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Proactive Performance Management:
+ Focus on service level agreements associated with proactive network monitoring, service level compliance, detecting problems and identifying trends.
+ Gather and analyze performance metrics over time, forecast near term demands, identify over/underutilized resources and potential irregularities that may lead to failure or disruptions before service impact occurs.
+ Identify trends in performance that may lead to failures to meet KPIs and/or SLAs, minimize future impacts, and identify internal service/systems/business owners responsible for problem resolution - escalating identified issues/potential issues as appropriate.
+ Identify areas in the network that require Proactive Capacity management, develop solutions, and implement network improvements to those areas.
+ Develop capacity forecasting skills and make recommendations on whether to proceed with carrier additions or utilize cell splitting to address capacity requirements.
+ Use appropriate technology to improve processes and accuracy.
Capacity Management:
+ Ensure all systems remain within performance compliance and identify over/under utilized resources.
+ Proactively identify service quality degradations or disruptions before customer impact.
+ Collect, trend, and map capacity and performance issues in network.
+ Perform network capacity analysis, research, and resolution.
Service Acceptance:
+ Early in the phase, determine which performance tool related activities are required.
+ Use technology to improve ticketing systems to support internal metrics, compliance with regulations, license, and ensuring accurate reporting.
+ Use multiple data collection tools, devices, and techniques to gather network performance data then post processes and analyze the data.
+ Strong verbal and written communication skills; able to accurately communicate technical information to non-technical audiences.
+ Understanding of standard engineering concepts, design principles, and math calculations.
+ Demonstrated and practical experience in design, drawings to include create and editing.
+ Practical experience with configuration, performance testing tools, and a high degree of expertise in scripting, designing, running, and analyzing test results within a Telecommunications Network environment.
+ Strong analytic, strategic, interpersonal, critical and creative thinking, problem-solving, and troubleshooting skills.
+ Strong time management and ability to lean to plan and manage multiple phased complex projects on time and within scope.
+ Knowledge of transport networks to include long-haul DWDM, submarine, terrestrial microwave, satellite, metro fiber, passive optical networks (PON), and packet networks.
+ Experience using tools to analyze network traffic and assess network performance.
+ Experience configuring and using packet capture technologies, including Wireshark and TCPDump.
+ Knowledge of networks and fundamental layer 1, 2, 3 and 4 protocols, including IP, TCP, UDP, BCP, or MPLS.
+ Preferred experience with NetScout, including nGeniusOne, InfiniStream, or Pulse, Gigamon or Riverbed, AppResponse or NetProfiler.
+ Preferred experience with quantifying and analyzing network performance by facilitating the collection of large sets of network data, including telemetry, status, or flow.
+ Preferred knowledge of voice and video protocols, including VoIP, RTP, SIP, SRTP, IP multicast, or RTMP.
+ Excellent capability in using Microsoft Office tools: Excel, Word, Outlook, Visio, Teams, etc.
COMPETENCIES:
- ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
- BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
- COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
- COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
o Strong verbal and written communication skills; able to accurately communicate technical information to non-technical audiences.
- COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
- CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
- RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
- RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
o Understanding of standard engineering concepts, design principles, and math calculations.
o Demonstrated and practical experience in design, drawings to include create and editing.
o Practical experience with configuration, performance testing tools, and a high degree of expertise in scripting, designing, running, and analyzing test results within a Telecommunications Network environment.
o Strong analytic, strategic, interpersonal, critical and creative thinking, problem-solving, and troubleshooting skills.
o Strong time management and ability to lean to plan and manage multiple phased complex projects on time and within scope.
o Knowledge of transport networks to include long-haul DWDM, submarine, terrestrial microwave, satellite, metro fiber, passive optical networks (PON), and packet networks.
o Experience using tools to analyze network traffic and assess network performance.
o Experience configuring and using packet capture technologies, including Wireshark and TCPDump.
o Knowledge of networks and fundamental layer 1, 2, 3 and 4 protocols, including IP, TCP, UDP, BCP, or MPLS.
o Preferred experience with NetScout, including nGeniusOne, InfiniStream, or Pulse, Gigamon or Riverbed, AppResponse or NetProfiler.
o Preferred experience with quantifying and analyzing network performance by facilitating the collection of large sets of network data, including telemetry, status, or flow.
o Preferred knowledge of voice and video protocols, including VoIP, RTP, SIP, SRTP, IP multicast, or RTMP.
- SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
- Proficient computer skills to complete job duties effectively.
o Excellent capability in using Microsoft Office tools: Excel, Word, Outlook, Visio, Teams, etc.
Additional Job Requirements:
This is an advanced level engineer position within the Performance Management discipline. Expected to perform highly complex and diverse design, plans, analysis, and implementation under deadlines and operating constraints. Receives clear direction on assignment objectives, complex features, and possible solutions. Must be able to make independent decisions and provide technical direction and resolution. Supervisory assistance is provided for unusual problems. Reviews and captures final engineering design specifications and service requirements so monitoring tools and alarms can be adjusted for newly delivered networks. Coordinates, directs, assists, provides technical direction, and mentors junior engineers and supporting technicians.
Additional Competencies:
+ High-level working knowledge of engineering concepts, design principles, and math calculations.
+ Optimization & Performance Engineer experience in RAN and Core technologies.
+ Knowledge of Telecommunications KPIs, parameter audits and changes, and feature audits using a detailed understanding of RAN air interfaces for UMTS, CDMA, LTE, VoLTE, and 5G.
+ RF engineering or RF performance experience and a proven work history indicating a strong technical aptitude.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Computer Science, Information Technology, or related field. *
+ Minimum of six (6) years of relevant experience in wireless telecommunications or related background. *
Preferred:
+ Experience within an operational engineering role in the telecommunications industry.
+ CCT; CCNA; CC Specialist; CCNP; CISSP; CSEP; CQE, JNCIA or JNCP certification or equivalent.
+ Telecommunications experience.
+ Other relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ This position may require extended hours and/or weekend schedules and travel throughout the state.
+ Work is primarily sedentary, requiring daily routine computer usage.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.