Social Work Manager

02151 Revere, Massachusetts East Boston Neighborhood Health Center

Posted 3 days ago

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Job Description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth - Please use our internal careers ( portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page ( .

Time Type:

Full time

Department:

PACE Social Services

All Locations:

300 Ocean Avenue – Revere

Position Summary:

The Social Work Manager provides individual and group clinical supervision to social workers across all Interdisciplinary Teams (IDTs). The Social Work Manager is responsible for the direct supervision of all members of the social work team including the Participant Navigators and provides leadership by facilitating the identification of opportunities for practice improvement, continuing education, and expertise development. The Social Work Manager is responsible for the hiring, training and orientation of social work staff, and ensures social work staffing at all PACE Centers. As a member of the Neighborhood PACE Social Work team, the Social Work Manager is responsible for providing clinical services and care coordination for Neighborhood PACE Participants across all teams. The Neighborhood PACE Social Work Manager is an integral member of Neighborhood PACE’s Interdisciplinary Teams. In this capacity, the Social Work Manager conducts clinical assessments, formulates treatment plans which are updated on the care plan; coordinates interventions with other providers and members of the IDT to support participants’ mental health consistent with Neighborhood PACE policies and procedures. The Social Work Manager reports directly to the Neighborhood PACE Director of Clinical Operations and is a member of the PACE Leadership team.

Clinical Supervision

  • Recruits and hires new social workers and participant navigators.

  • Orients new social workers utilizing a written training manual, individual and group mentoring, online training and a written training checklist in collaboration with the Center Director.

  • Provides regularly scheduled individual and group clinical supervision of social work staff to ensure that practices, standards and performance are consistent with social work policies, procedures, workflows and documentation standards.

  • Is available to social work staff as needed for clinical problem-solving.

  • Provides direct supervision of Social Workers and Participant Navigators.

  • Oversees the clinical performance of social workers as it relates to the Interdisciplinary Team

  • With the social work team, facilitates the development and implementation of social work tools for assessments, care planning and interventions.

  • Collaborates with the Director of Clinical Operations to audit social work policies and procedures, updating as needed.

  • Maintains knowledge of current evidence-based practice and the impact of the regulatory environment on social work practice.

  • Manages a clinical caseload in accordance with needs across the centers.

Leadership

  • Ensures social work coverage across all Centers.

  • Represents & functions as the program wide voice of social work to Neighborhood PACE leadership. Creates climate of trust and openness within the teams to share new or different ideas and approaches.

  • Serves as a role model and mentor for Neighborhood PACE social workers by modeling a holistic, quality driven, creative and cost-effective approach to the care of Neighborhood PACE participants.

  • Participates in performance and expense improvement activities.

  • Demonstrates openness to new ideas and actively engages social work’s participation.

  • Represents Social Work as a member of the Neighborhood PACE Leadership Team.

  • Works with Social work team to identify participant needs for behavioral health and psychosocial groups and works with teams to develop and initiate the groups.

  • Works with Social work team to identify participant need for any new services or resources and brings to the leadership team.

  • Conducts educational needs assessments on a regular basis. Seeks out educational offerings and CE programs for staff.

  • Oversees student experience in clinical setting and insures an appropriate educational experience.

Discipline-Specific Competencies

  • Demonstrates advanced knowledge in the psycho-social aspects of aging.

  • Possesses comprehensive understanding of the diagnosis and treatment of mental health disorders.

  • Demonstrates thorough knowledge base of issues that pertain to the end of life, including use of proxy and advance directives, palliative and hospice care.

  • Able to assess patients for cognitive disorders including various forms of dementia and stroke related cognitive disorders that affect functioning

  • Able to perform risk assessments, and crisis intervention.

  • Has the knowledge and ability to assess issues of elder abuse, neglect and financial exploitation. Demonstrates and assists staff with making reports to appropriate agencies. Keeps social work teams up to date on any reporting or regulatory changes.

  • Demonstrates the ability to consult with and guide social work staff in developing appropriate interventions for their participants.

  • Acts as liaison to the Ethics Committee including scheduling of meetings, solicitation and distribution of cases

  • Acts as consultant to the interdisciplinary teams providing teaching and appropriate interventions to problematic cases.

Organizational Competencies

  • Reads, understands and complies with all Standards of Conduct, JCAHO policies, CMS Pace Program Regulations and Standards, applicable State regulations and guidelines, Neighborhood PACE policies and procedures and all laws related to position responsibilities and employment at NeighborHealth;

  • Upholds procedures and systems to safeguard the confidentiality of all patient and employee information.

  • Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.

  • Completes Neighborhood PACE and other required training annually.

  • Adheres to NeighborHealth standards of Employee Conduct and all related policies and procedures by:

  • Demonstrating excellent customer service;

  • Showing respect to other employees;

  • Adhering to standards of cultural competency and non-discrimination;

  • Adhering to standards of privacy;

  • Adhering to attendance and other policies and utilizing appropriate notification and other procedures.

Knowledge, Skills, and Abilities Required

EDUCATION: Master’s in Social Work required. LICSW required.

EXPERIENCE: Minimum of three years of related work experience in ambulatory or homecare settings with at least one year of experience working with a geriatric population. Experience in a managed care setting highly preferred.

SKILLS/ABILITIES: Must have the ability to clearly communicate standards and requirements and mentor staff with multiple levels of licensure, experience and responsibility. Must have the skills to implement and oversee performance standards across a range of Social Work practices and to analyze and correct deficiencies and inefficient practices when they occur. Must demonstrate creativity, flexibility, and openness to new ideas. Must be proficient in documentation and communication in Microsoft office, Epic Care and other computerized documentation and management systems. Must have demonstrated leadership potential. BLS required.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request

Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.

We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!

  • Medical & Dental Coverage

  • Life and Disability Insurance

  • Privileges at Boston Medical Center for Providers

  • 401(K) Retirement Plan

  • Educational Assistance

  • Flexible Spending & Transportation Accounts

  • Paid Holidays, Vacations, Sick and Personal Time

  • A Generous Staff Development Benefit

  • Excellent Malpractice Coverage

  • A Designated Medical Staff Office for Physician Support

  • Free Parking

  • And Much More…

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Social Work Participant Navigator

02149 Everett, Massachusetts East Boston Neighborhood Health Center

Posted 24 days ago

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Job Description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:
Part time

Department:
PACE Social Services

All Locations:
801 Broadway, Revere PACE - 10 Garofalo Street

Position Summary:

Join East Boston Neighborhood Health Center's PACE program where the Social Work Participant Navigator role is engaging with every day offering exciting new challenges. As part of a dynamic Interdisciplinary Team (IDT) in an innovative model of care, this position will act as case manager and support for the Neighborhood PACE Social Work department and PACE participants. Work with older adult participants and families to complete case management and housing tasks to maximize participant and caregiver satisfaction. Participate on an interdisciplinary team with the goal of supporting elders with complex care needs to remain in the community. An ideal candidate will be knowledgeable about community resources, be detail oriented, able to multitask, and possess excellent communication and computer skills. Must hold a Bachelor's degree in social work or related field or have two years of relevant work experience in a community setting. Bilingual (English/Spanish) preferred. Automobile required.

  • BS or BA in social work or equivalent work experience in a community setting
  • One year work experience with the elderly preferably in an interdisciplinary team setting
  • Flexibility, creativity and good customer service skills.
  • The ability and willingness to assist outside of traditional roles and with many disciplines.
  • Requires travel between the PACE centers and for home visits as needed.
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Cook-WORK TODAY, PAID TOMORROW!!

Salem, Massachusetts Sonic Drive-In

Posted today

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Job Description

The Job: As a SONIC Drive-In Cook, your primary responsibility is to provide every guest with a SuperSONIC experience by:

  • Cooking, creating, and packaging delicious menu items
  • Trying to beat your best record, every time
  • Being proactive (If you're not busy now, you may be in 5 minutes!)
  • Continuously communicating with team to help motivate
  • Maintaining SONIC safety and sanitation standards
What You'll Need:
  • Contagiously positive attitude
  • Ability to remain calm, especially in tough situations
  • Resilient spirit - knowing everyone makes mistakes and can bounce back from a set-back
  • Eagerness to learn and grow
  • Ability to multi-task, switching from one task to another with ease
  • Team mentality and willingness to help where needed
  • Effective communication skills; basic math and reading skills
  • Willingness to work flexible hours; night, weekend, and holiday shifts
The Fine Print: As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment. Requirements: SONIC Drive-In Restaurant Cook Requirements:
  • Ability to work irregular hours, nights, weekends and holidays
  • Ability to be flexible in all situations based on business need
  • Effective communication skills; basic math and reading skills
  • Ability to follow directions
  • Willingness to abide by the appearance, uniform and hygiene standards at SONIC Drive-In restaurants
  • General knowledge and understanding of the restaurant industry or retail operations preferred, but not required
Additional Info: Additional SONIC Drive-In Restaurant Cook Qualifications.
  • Friendly and smiling faces that enjoy providing quality products for our guests!
  • A willingness to cross-train on all the stations - it never gets boring here!
  • Motivated individuals who are team players and committed to keeping our drive-in clean and safe.
Sure, classic cars and vintage threads may be things of the past, but the SONIC Drive-In restaurant experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture! It's downright sensational!All that's missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers. You are applying for work for a franchisee D.L. Roger Corp of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

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Appointment Setter - Work From Home

Salem, Massachusetts American Income Life Insurance Company

Posted today

Job Viewed

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Job Description

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.

American Income Life has served working class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long term relationships with clients and meet them where they are most comfortable. their home.

Duties: 

  • Distributes all benefit enrollment materials and determines eligibility.
  • Schedule meetings with clients
  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Respond to client request for coverages while representing their best interests.
  • Create and explain individualized policies via our Needs Analysis system.
  • Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits

  • Full training provided
  • 100% work from home.
  • Competitive compensation.
  • Paid weekly along with earned bonuses.
  • Career advancement opportunities.
  • Full benefits after 3 months.
  • Values a healthy work-life balance

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