3,176 Coordinators jobs in the United States
Dispatch Coordinators
Posted 1 day ago
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Job Description
Jobs for Humanity is collaborating with Upwardly Global and with Izaak Walton League Of America (National Office) to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Izaak Walton League Of America (National Office)
Job Description
ORGANIZATIONAL PROFILE
The mission of the Izaak Walton League of America (IWLA), founded in 1922, is to conserve, restore and promote the sustainable use and enjoyment of our natural resources, including soil, air, woods, waters and wildlife. Our members and staff combine hands-on conservation action, policy work with legislatures and resource agencies, and public education to pursue our conservation goals at the local, state and national levels. As a strong responsible voice representing outdoor recreationists, we occupy a special niche in the conservation community.
SUMMARY OF POSITION
Working under the direction of the Clean Water Program Director, the Salt Watch Coordinator will coordinate the League's Salt Watch monitoring program. Coordinating this program includes volunteer and partner recruitment and retention, test kit creation and distribution, and developing advocacy materials to engage volunteers in collaboration with local partners to facilitate smarter salting in local communities.
DUTIES AND RESPONSIBILITIES
Salt Watch Volunteer Coordination and Partnership Building
- Recruit, equip and support Izaak Walton League members, partner organizations and community volunteers to serve as Salt Watch partners and volunteers in existing and new Salt Watch locations.
- Coordinate and conduct in-person and online events in key locations across the U.S. to promote the Salt Watch program and facilitate new partnership and participation.
- Develop advocacy resources for Salt Watch volunteers and partners to utilize when a road salt pollution problem is detected, including sample letters to government representatives and media kits.
- Coordinate the timely purchasing, collating and distribution of Salt Watch kits nationally.
- Communicate regularly and frequently with Salt Watch volunteers, watershed organizations and others to support local Salt Watch efforts and foster an interconnected network of Salt Watch volunteers and partners.
- Establish formal partnerships with participating organizations for future collaboration and joint fundraising.
- Ensure Salt Watch data is compiled from Water Reporter and other sources on a weekly basis.
- Input data into database (the Clean Water Hub) and ArcGIS to analyze trends, monitoring sites and frequency of monitoring.
- Support volunteers with data management, including how to input and manage data in Water Reporter.
- Support volunteer use of the Clean Water Hub to communicate with the public, policymakers and the media about water quality information collected by volunteers.
- Develop content for IWLA website, social media, and publications, including Outdoor America magazine.
- Serve as liaison between League members and chapters; other volunteers; state agencies responsible for water quality, public health, and natural resource management; and the national office of the IWLA.
- Collaborate with the IWLA communications department to proactively engage print, broadcast and other media using Salt Watch data on a local, state and/or regional scale.
QUALIFICATIONS
- Bachelor's degree in environmental education, natural resources management, natural sciences, or related field.
- At least 2 years' experience directly coordinating volunteers engaged in water quality monitoring or other citizen science activities.
- Experience meeting with, mobilizing and organizing diverse partners, including local, state, and federal governments, watershed groups and community groups.
- Interest and demonstrated experience in environmental education, volunteer management, community outreach and water quality assessment.
- Experience with public speaking and providing engaging training workshops online and in person.
- Demonstrated ability to work independently and to organize and manage multiple tasks and set priorities.
- Experience with Microsoft Excel, ArcGIS, or other database/mapping platforms to organize, visualize, manipulate and understand complex data sets.
- Ability to work constructively and cooperatively with a diverse array of staff, members, volunteers, and colleague organizations.
- Experience with social media (including, but not limited to, Facebook, Instagram, Twitter).
- Possess a valid driver's license and own a car for travel.
- Ability and willingness to travel including for multiple days consecutively and overnight.
- Work involves both physical exertion and sedentary activities and includes work that involves exposure to the outdoors, including various biological and chemical elements, especially those that are water-based, and periods of standing and walking on rough terrain.
- Must be able to sit or stand for up to eight hours at a time while performing work duties.
- Must be able to travel.
- Must be able to bend, stoop, push, and pull, and to lift up to 50 pounds, in the performance of both office-related and field duties.
- Must be able to operate office equipment.
- Must have vision and hearing corrected to be able to perform essential job functions.
- Must be able to maintain punctuality and attendance as scheduled.
- Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
COMPENSATION
This is a full-time position. Salary is between $40,000 and $42,500, commensurate with experience, with an excellent health care, leave, retirement, and other benefits package. Compensation will be dependent on the qualifications and experience of the successful candidate.
HOW TO APPLY
Interested applicants should submit a cover letter and resume to No phone calls please.
The Izaak Walton League of America is an equal opportunity employer.
LOTO Coordinators
Posted today
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Job Description
MetroSys is seeking two Lockout/Tagout (LOTO) Coordinators / LOTO-Trained Operations Technicians to support an active LOTO safety program. These roles are critical to ensuring energy isolation procedures are planned, executed, and documented in compliance with OSHA 1910.147 and site-specific safety protocols.
Key Responsibilities- Serve as a subject matter expert and coordinator for all LOTO activities on site.
- Review, validate, and document all LOTO procedures for planned maintenance and emergency tasks.
- Coordinate with operations, maintenance, and safety teams to ensure LOTO plans are aligned with work activities.
- Conduct job walkdowns to identify energy sources and verify isolation points.
- Maintain accurate logs of lockout/tagout activities and ensure timely removal/restoration.
- Assist in audits and continuous improvement of LOTO processes.
- Provide training or refreshers to site personnel as needed.
- Ensure strict compliance with regulatory and site-specific LOTO safety requirements.
- Proven experience in LOTO procedures in an industrial, manufacturing, or DOE/government environment.
- Strong understanding of OSHA 1910.147 requirements.
- Familiarity with multi-energy source systems (electrical, mechanical, hydraulic, pneumatic, etc.).
- Excellent documentation and communication skills.
- Ability to interpret P&IDs, electrical schematics, and mechanical layouts.
- Previous experience in an operations, maintenance, or EHS support role is preferred.
- Prior experience at DOE or high-regulatory sites is a plus.
Branch Coordinators
Posted 1 day ago
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Job Description
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
+ Medical, dental, and vision insurance, available on first working day
+ 401(k), eligibility after one year of service
+ Employee stock purchase plan
+ Tuition reimbursement
**JOB SUMMARY**
Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers and other team members, Branch Coordinators ensure orders are received and processed timely, efficiently, and accurately. Branch Coordinators play an important role in ensuring Apria is paid for the services we provide by obtaining all necessary documentation required to bill health insurance plans.
The anticipated hourly range for this position is $13.45 - $18.86. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
+ Act as first point of contact to patients arriving in person.
+ Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
+ Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
+ Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines. Requests health plan authorizations/information as required; either electronically or verbally.
+ Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
+ Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock box.
+ Perform outbound customer satisfaction calls to patients and referrals.
+ May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices and other respiratory equipment.
+ May perform functional tests on certain respiratory equipment.
+ Performs other duties as required.
**SUPERVISORY RESPONSIBILITIES**
+ None
MINIMUM REQUIRED QUALIFICATIONS
**Education and/or Experience**
+ High School Diploma or equivalent
+ At least one-year related work experience
**Certificates, Licenses, Registrations or Professional Designations**
+ None
**SKILLS, KNOWLEDGE AND ABILITIES**
+ Organizing
+ Problem Solving/Analysis
+ Patient Focused
+ Teamwork
+ Time Management/Multi-tasking
+ Effective communication in person, on the phone and electronically
**Computer Skills**
+ Intermediate to advanced computer skills
+ Proficient working within multiple systems at once
**Language Skills**
+ English (reading, writing, verbal)
**Mathematical Skills**
+ Intermediate level math skills
**PREFERRED QUALIFICATIONS**
**Education and/or Experience**
+ At least two years' experience in an office environment, healthcare setting or call center
+ Experience utilizing multi-line phone-system.
**PHYSICAL DEMANDS**
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.
+ The employee uses computer and telephone equipment.
+ Specific vision requirements of this job include close vision and distance vision.
+ Regularly required to use hands to write, use computer or handheld device (tablet), telephone and use a document imaging system and manipulate documents.
+ Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers/values.
+ Employee continually engages in activities that require talking and hearing.
+ This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
+ Strength Aspects:
+ Occasionally required to stand, lift, push or pull objects ranging from 10 lbs - 40 lbs.
**WORK ENVIRONMENT**
+ Work is performed in an office setting with exposure to moderate noise and indoor florescent lighting.
**The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**
If you feel this opportunity could be the next step in your career, we encourage you to apply.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.
**Life at O&M**
When you become an Owens & Minor teammate, you're joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values-Integrity, Development, Excellence, Accountability, Listening-O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate's perspective and contributions.
Branch Coordinators

Posted 3 days ago
Job Viewed
Job Description
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
+ Medical, dental, and vision insurance, available on first working day
+ 401(k), eligibility after one year of service
+ Employee stock purchase plan
+ Tuition reimbursement
**JOB SUMMARY**
Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers and other team members, Branch Coordinators ensure orders are received and processed timely, efficiently, and accurately. Branch Coordinators play an important role in ensuring Apria is paid for the services we provide by obtaining all necessary documentation required to bill health insurance plans.
The anticipated hourly range for this position is $18.33 - $23.06. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
+ Act as first point of contact to patients arriving in person.
+ Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
+ Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
+ Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines. Requests health plan authorizations/information as required; either electronically or verbally.
+ Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
+ Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock box.
+ Perform outbound customer satisfaction calls to patients and referrals.
+ May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices and other respiratory equipment.
+ May perform functional tests on certain respiratory equipment.
+ Performs other duties as required.
**SUPERVISORY RESPONSIBILITIES**
+ None
MINIMUM REQUIRED QUALIFICATIONS
**Education and/or Experience**
+ High School Diploma or equivalent
+ At least one-year related work experience
**Certificates, Licenses, Registrations or Professional Designations**
+ None
**SKILLS, KNOWLEDGE AND ABILITIES**
+ Organizing
+ Problem Solving/Analysis
+ Patient Focused
+ Teamwork
+ Time Management/Multi-tasking
+ Effective communication in person, on the phone and electronically
**Computer Skills**
+ Intermediate to advanced computer skills
+ Proficient working within multiple systems at once
**Language Skills**
+ English (reading, writing, verbal)
**Mathematical Skills**
+ Intermediate level math skills
**PREFERRED QUALIFICATIONS**
**Education and/or Experience**
+ At least two years' experience in an office environment, healthcare setting or call center
+ Experience utilizing multi-line phone-system.
**PHYSICAL DEMANDS**
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.
+ The employee uses computer and telephone equipment.
+ Specific vision requirements of this job include close vision and distance vision.
+ Regularly required to use hands to write, use computer or handheld device (tablet), telephone and use a document imaging system and manipulate documents.
+ Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers/values.
+ Employee continually engages in activities that require talking and hearing.
+ This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
+ Strength Aspects:
+ Occasionally required to stand, lift, push or pull objects ranging from 10 lbs - 40 lbs.
**WORK ENVIRONMENT**
+ Work is performed in an office setting with exposure to moderate noise and indoor florescent lighting.
**The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**
If you feel this opportunity could be the next step in your career, we encourage you to apply.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.
**Life at O&M**
When you become an Owens & Minor teammate, you're joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values-Integrity, Development, Excellence, Accountability, Listening-O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate's perspective and contributions.
Registration Coordinators Needed
Posted 1 day ago
Job Viewed
Job Description
Kelly Services, Inc. - JobID: D36A8B8327324280B08C404D8ABE0C6F (Administrative Assistant / Receptionist) As a Registration Coordinator at Kelly Services, Inc., you'll: Be responsible for registering people, fixing and cancelling registrations, editing and proofing registration sites and confirmations, and verifying money and reports; Manage registration databases and ensure accuracy of attendee information; Assist with onsite logistics and handle attendee inquiries; Collaborate with team members to streamline registration procedures; Provide exceptional customer service throughout the registration process.Hiring Immediately >>
Service Appointment Coordinators
Posted 1 day ago
Job Viewed
Job Description
Service Appointment Coordinators assist in delivering remarkable experiences to our customers and are responsible to schedule service appointments for customers, conduct follow up calls, connect with Service Advisors and Shop Leads on work availability. They partner with the Service Client Care Manager regarding any escalated issues and document any pertinent information pertaining to scheduled work. They also contact and schedule appointments for special order parts cards and file repair orders.
Responsibilities Include
- Promptly and professionally answer inbound calls with the goal of providing an exceptional client experience resulting in a scheduled reservation with service team.
- Master and follow all training materials including inbound service call guides and Strategic Responses (word tracks) in order to accurately answer all guest's questions.
- Keep current with service specials, all direct mail pieces, and recall notices from the manufacturer.
- Follow all guiding principles for the auto group.
- The ability to meet or exceed all Key Performance Indicators for client service.
- High School graduation or equivalent
- One (1) year of retail sales, clerical or related experience.
- Intermediate Computer experience with MS Office.
- Excellent written and verbal communication skills.
Benefits - What we offer
- Competitive base pay $18 - $25 per hour plus bonus incentives.
- Weekly pay
- 401K with employer match up to 50% of 5%
- Medical, Dental, Life & Vision Insurance starting first of the month upon hire!
- 1 week of Paid Vacation after 6 months of employment
- Sick Leave that is accrued at the rate of 1 hour per 40 hours worked
- Employee Wellness Program
- Employee Assistance Program for all employees
- Employee Vehicle Purchase Program
- Employee Referral Program
We look forward to meeting you!
Apply today
Equal Opportunity Employer
Rev 3.19.24
Search Terms: #administrative #callcenter #appointments #automotive #sales #retail
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Registration Coordinators Needed

Posted 7 days ago
Job Viewed
Job Description
**Job Title:** Registration Coordinators
**Location:** Reno, NV (onsite position)
**Schedule:** Monday - Friday | 8:00AM - 5:00PM
**Starting Pay:** $17.00/hour
**Job Overview:**
We're looking for several detail-oriented and dependable candidates to help support relocation services during a busy season. This is a temporary position ideal for those who enjoy keeping things organized, working with systems, and being part of a fast-paced team.
This role has potential to become a long-term opportunity for the right candidates.
**What You'll Do:**
+ Enter and update shipment and order information accurately
+ Maintain records in internal tracking systems
+ Keep schedules and daily logs current
+ Scan documents and assist with general office support
+ Help meet team goals through accurate, efficient work
+ Other duties as assigned.
**Requirements:**
+ High school diploma or equivalent
+ At least 1 year of experience in customer service
+ Computer savvy
+ Proficiency in Microsoft Word, Excel, and Outlook
+ Strong attention to detail and communication skills
+ A team player with a customer service mindset
**Additional Requirements:**
+ Must pass a background check
+ Fully vaccinated against COVID-19
**Why This Role?**
This is a great opportunity to gain experience in a people-focused industry while making a meaningful contribution to a high-performing team. If you're organized, motivated, and ready to help people start their next chapter, we'd love to hear from you.
**APPLY TODAY!**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
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Care Coordinators - Apply Today

Posted 3 days ago
Job Viewed
Job Description
Amergis Healthcare is looking for qualified Care Coordinators to work within a facility in the Placerville area. Apply today to learn more!
The Mental / Psychiatric Health Technician cares for individuals withpsychiatric conditions as well as a variety of substance use disorders,following the instructions of physicians, nurses or other health practitioners.The Behavioral Health Technician monitors a patients' safety, physical andemotional well-being and report directly to medical staff.
Minimum Requirements:
+ High School diploma or equivalent required
+ Associate's degree in behavioral studies or related field,or equivalent experience preferred (or per facility requirements)
+ Minimum of one (1) year relevant experience preferred
+ Current CPR if applicable
+ TB Questionnaire, PPD or chest x-ray if applicable
+ Current Health certificate (per contract or stateregulation)
+ Must meet all federal, state and local requirements
+ Must be at least 18 years of age
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
+ Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan
+ Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Auto Customer Case Coordinators

Posted 7 days ago
Job Viewed
Job Description
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Auto Customer Case Coordinators
**Our teams connect! We collaborate in the office . Our Bedford office is located at:** **2200 Highway 121** **Suite 250** **Bedford, TX 76021**
Are you detail-oriented, process-driven, and possess strong communication skills? Are you customer- centric? Do you enjoy working on a computer navigating multiple systems? Are you seeking the beginning of a promising career with growth opportunity?
We are hiring for Automotive Customer Case Coordinators. We help auto
customers through the manufacturing claims process.
**_We offer benefits on day one:_**
+ **_401K_**
+ **_Medical, Dental, Vision_**
+ **_Generous PTO package_**
+ **_Business Casual Dress Code_**
**Position Purpose:**
This role is expected to communicate with customers, financial institutions, attorneys, and auto dealership personnel to coordinate various buyback vehicle activities or reimbursement activities on behalf of the client, including but not limited to: mailing, calling, emailing and faxing appropriate parties to complete required tasks. They must have an understanding and be compliant with the necessary paperwork and vehicle remarketing or reimbursement requirements of each Client's guidelines and be able to complete tasks in a timely manner.
**Key Position Activities:**
+ Provide exceptional customer service at all times
+ De-escalate parties with prolonged process issues
+ Liaise between manufacturer, dealer, and other 3rd parties
+ Administrative tasks/data entry
+ Build and maintain client/3rd party relationships
+ Strengthen clients' brand & maintain trust between client and 3rd parties
+ Update customer database systems with owner or vehicle record changes, diary note entries, and workflow case to completion
+ Escalate customer, dealer or 3rd party issues to manager as appropriate
+ Ensure quality of service on all phone calls
+ Ability to multi-task with phone and computer
+ Adhere to company policies and responsibly manage time & attendance
+ Assist with other duties as assigned
+ Understand and become proficient within our various case management systems
**Scope of Work:**
+ Daily contact with dealership personnel, financial institutions, and other 3rd parties to coordinate the remarketing or reimbursement related processes of vehicle buybacks or recall related activity on behalf of the client. This includes any necessary paperwork involved.
+ Regular contact on each assigned case to ensure the highest level of quality service.
**Education and Experience Required:**
+ Type 40+ WPM, meet required data entry and customer service experience assessments
+ Exceptional verbal communication & Phone de-escalation skills
+ High School Diploma or GED required
+ Bachelor's degree preferred or some college course work completed 2+ years of customer service experience preferred
+ Solid verbal communication skills with a professional telephone etiquette
+ Basic math, reading, writing, organizational skills, and problem-solving capabilities
+ Meet background verification requirements
+ Proficient with Microsoft Office
+ Proficient in Computer Skills
**Key Competencies:**
+ Demonstrates the ability to identify and understand the process needs, takes appropriate actions to ensure all parties involved needs are met and proactively searches for ways to increase Client satisfaction, with minimal to no direction from management.
+ Demonstrates the ability to speak clearly and convey information orally, both on an individual basis and in a group.
+ Demonstrates the ability to draft written communication, both on an individual basis and in a group.
+ Demonstrates the ability to positively and confidently share opinions and feelings in the spirit of cooperation and team building. Accurately communicates with others regardless of their status or position.
+ Demonstrates the ability to deal openly and honestly with customers and management while building credibility and maintaining trust. Exhibits confidence and collaboration for the needs of parties involved. Is perceived by other as being helpful and supportive.
**Other (i.e. physical requirements, travel, etc. that is not covered above:**
**Position requires the following physical activity:**
+ Grasping - frequently apply pressure to an object with the fingers and palm
+ Hearing - constantly perceiving the nature of sounds at normal speaking levels with or without correction
+ Reaching - frequently extend hand (s) and arm (s) in any direction
+ Repetitive motion - frequent substantial movements (motions) of the wrists, hands and/or fingers
+ Seeing - constantly use visual acuity to determine the accuracy, neatness and thoroughness of the work assigned or to make general observations
+ Sitting - frequently sit for sustained periods of time
+ Talking - constantly expressing or exchanging ideas by means of the spoken word
+ Visual acuity - Must have close visual acuity to perform activities such as, preparing and analyzing data and figures, viewing a computer terminal, extensive reading, filing papers, operating a vehicle, etc.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in_ _this job posting only, the range of starting pay for this role is $20/hour USD - $25/hour USD. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**