Analyst, Operational Excellence

45208 Cincinnati, Ohio PatientPoint

Posted 8 days ago

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Join PatientPoint to be part of a dynamic team committed to empower better health . As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Analyst, Operational Excellence Join PatientPoint to be part of a dynamic team committed toempower better health. As a leading digital health company, weinnovateto positivelyimpactpatient behaviors. Our purpose-driven approach offersan inspirational careeropportunity where you can contribute to improving health outcomes for millions of patients nationwide. Location: Cincinnati, OH, remote Hybrid Schedule: 3 days in office / 2 days at home weekly Job Summary As an Analyst on our Insights and Enablement team, you will analyze the sales impact of point of care marketing campaigns and assist in assessing the business impact for our clients to help them decide how to improve performance of future campaigns. This role contributes to profitable growth by driving client ROI and confidence, in order to drive strong campaign renewal and upsell rates. What You’ll Do Collaborate with other members of client-facing sales teams, pharmaceutical clients, ad agencies, and data suppliers to independently develop campaign measurement results delivered to internal and external clients. Independently coordinate, execute, and summarize 3rd party customized research with outside suppliers. Organize and analyze prescription sales data using syndicated query tools, Microsoft Excel, and MS Access. Develop presentations, then present findings and recommendations to internal clients. Develop and present case studies that enable our sales teams to show pharmaceutical, biotech, and retail clients the potential benefits of PatientPoint’s point of care marketing programs. What We Need Bachelor’s Degree. 1+ years of experience in research, statistics, healthcare economics, business intelligence, and/or related fields. Comfort working with large data sets (1,000-500,000 records). Demonstrated skills in Excel (intermediate), PowerPoint (intermediate), and Word (intermediate). Demonstrated strong analytical skills and practical knowledge of statistics. Desired Qualifications Experience developing clear stories and visualizations with data. Education in statistics, economics, healthcare, or related fieldpreferred. What You'll Need to Succeed Ability to prioritize across multiple internal and external priorities. Ability to balance collaboration and independence in a high-energy environment. Ability to communicate complex ideas simply. Passion for driving the success of our clients through analytics and storytelling. About PatientPoint: PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year. Latest News & Innovations: Named A Best Place to Work Across Multiple Prestigious Platforms! Read More Featured on Built In's article "Companies That Pay Well". Read More Now Culture Content Certified by VentureFizz. Read More What We Offer: We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates. PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy , we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V Create a Job Alert Interested in building your career at PatientPoint? Get future opportunities sent straight to your email. 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Operational Excellence Manager

45217 Cincinnati, Ohio Robert Half

Posted 7 days ago

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Description We are looking for an experienced Operational Excellence Manager to lead initiatives that enhance efficiency and drive continuous improvement within our organization. This role is pivotal in analyzing workflows, implementing innovative strategies, and fostering a culture of excellence. Based in Cincinnati, Ohio, you will play a key role in optimizing business processes and mentoring staff to achieve operational success.
Responsibilities:
- Manage and oversee continuous improvement projects to enhance operational efficiency.
- Develop and implement strategies aimed at optimizing workflows and processes.
- Analyze existing operational procedures to identify areas for improvement and innovation.
- Train and mentor employees on methodologies and practices related to operational excellence.
- Monitor the progress of improvement initiatives and provide regular updates to stakeholders.
- Promote a culture of continuous improvement across various departments.
- Collaborate with cross-functional teams to ensure alignment on operational goals.
- Utilize tools such as Dynamics 365 Finance & Operations to streamline business processes.
- Lead efforts to improve food service and other operational areas.
- Evaluate the effectiveness of implemented changes and refine strategies as needed. Requirements - At least 5 years of experience in operations management or a related field.
- Strong background in continuous improvement methodologies and driving process enhancements.
- Hands-on experience with Dynamics 365 Finance & Operations.
- Proven ability to identify inefficiencies and develop actionable improvement plans.
- Expertise in managing and optimizing food service or similar operations.
- Exceptional skills in training and mentoring teams on process improvement.
- Demonstrated success in leading improvement initiatives and achieving measurable results.
- Ability to analyze complex processes and implement effective solutions.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Director, Process Improvement & Operational Excellence

45217 Cincinnati, Ohio Molina Healthcare

Posted 1 day ago

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**Job Description**
**Job Summary**
Leads business process improvement initiatives that result in operational efficiencies and/or an increase in customer satisfaction. Assists in development of MHI's business process improvement methodology and in the implementation of a business process improvement capability.
**Knowledge/Skills/Abilities**
- Defines program scope, establish approach for implementation and maintains program infrastructure
- Develop a method for assessing program effectiveness and a cadence for assessing and adjusting
- Develop approach for communication organizationally about the program
- Determine program support needs
- Gains agreement on process improvement opportunities to be undertaken and assists in the prioritization of approved initiatives/projects.
- Keeps abreast of current trends impacting Lean concepts/methodologies/tools to ensure that best practices are utilized in process improvement efforts.
- Coordinates and collaborates with Molina enterprise Operational Excellence team and health plan Operational Excellence teams
- Ensures appropriate alignment within the program with organizational Operational Excellence programs
- Manages the portfolio of projects, educational programs and coaching plan for the organization
- Develop managers and staff in lean principles, methodology and application through individual coaching, education and projects
- Explains and applies accepted methodologies (i.e. identify desired outcomes, analyze current processes/problems, collect/analyze relevant data, uncover root causes, develop performance/process improvement plan and implementation tactics, test recommendation and assess results.)
- Establish and maintain an education and coaching approach for all levels of staff. Continuously evaluates training and coaching needs of the organization as it relates to process improvement. Develops and maintains the necessary curriculum and supporting materials to education staff and leaders.
- Facilitates Lean improvement workshops in partnership with managers; develops and delivers presentations/education to mentor/coach various key leadership and management staff to promote awareness, understanding, acceptance and engagement of Lean concepts, methodologies and tools.
**Job Qualifications**
**Required Education**
Bachelor's degree required in a related field (Business Administration, Healthcare, Engineering, etc.)
**Required Experience**
- 8 years' experience in healthcare
- 4 years of management level experience
- Understanding of all areas of health plan operations: claims processing, customer service/call center, provider contracting, benefit design and configuration, product development, membership accounting and enrollment, operational systems, provider contracting, authorizations/referrals, utilization management.
- Understands key revenue levers and cost drivers of business processes.
- Understands critical success factors for the industry.
- Experience designing and delivering solutions related to operational improvement functions.
- Strong leadership qualities and ability to get results.
**Preferred Education**
Graduate Degree
**Preferred Experience**
- 6 years of healthcare related process improvement experience with demonstrable successes in application of Lean/Six-Sigma
- 10 years of process improvement experience
**Preferred License, Certification, Association**
LEAN certification and/or Lean Six Sigma Black Belt
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $107,028 - $250,446 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Supply Chain Manufacturing Operational Excellence TPM/IWS - Manager - Consulting - Location OPEN

45217 Cincinnati, Ohio EY

Posted 11 days ago

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Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Supply Chain Manufacturing Operational Excellence TPM/IWS - Manager - Consulting - Location OPEN
The opportunity
As an EY supply chain-manufacturing and ops professional, you'll have an ability to use your experiences to assist driving our clients' global business performance. You will work with some of the highest performing teams in the industry, deliver exceptional client service, advance your skill set, while meeting some great people along the way? If you are looking for a cutting-edge environment supporting manufacturing strategy, including cost-optimization, contract manufacturing and operations performance, this just might be the role you've been searching for. ?
We are looking for a dynamic Manager to lead our Supply Chain Manufacturing discipline into the future of operational excellence and digital transformation. This role is at the heart of optimizing our core processes and implementing innovative digital solutions to enhance our manufacturing operations.
Your key responsibilities
As a Manager in Supply Chain Manufacturing, you will be responsible for driving digital solutions, plant transformation, and the application of frameworks essential to order management, asset productivity, predictive maintenance, and the agility of manufacturing and warehousing resources. You will oversee complex technical initiatives, ensuring quality, innovation, and rigorous risk management. Your time will be spent leading workstream deliveries, engaging with clients, and identifying opportunities for extended services. Travel may be required as part of your role.
+ You will be responsible for managing one, or more, high-performing engagement teams at an executive level within the practice and the firm. You can expect to work with high-level client personnel to analyze, evaluate, and enhance specific functional areas within your specialized area of supply chain. ?
+ Lead the digital transformation of manufacturing functions
+ Optimize manufacturing and warehousing processes
+ Implement frameworks for comprehensive management of operations
Skills and attributes for success
To excel in this role, you will need a blend of technical and business skills, including relationship management, commercial acumen, and communication. You should be adept at complex problem-solving and critical thinking, with a strong capacity for change management.
+ Demonstrate in-depth technical capabilities and professional knowledge in your functional area of manufacturing. Demonstrate ability to quickly learn new processes and uncover new offering that may assist current customer base?
+ Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment.
+ Drive high-quality work within expected timeframes and on budget. Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes.
+ Build relationships with client personnel and deliver quality client services. Strive to assist our clients uncover additional areas of opportunity and manage the business development process.
+ Understand EY and its service lines and actively assess what the firm can deliver to serve clients.
+ Drive continuous improvement and innovation in manufacturing processes
+ Manage professional employees and supervise project teams
+ Engage in client sessions and lead workstreams throughout project phases
To qualify for the role, you must have
+ A bachelor's degree with focus on engineering, supply chain, and/ or business
+ 4-6 years of relevant experience in the field of digital manufacturing and supply chain consulting environment.
+ Bring your expertise, focusing on a manufacturing and operations, to assist clients achieve a fully optimized value chain.
+ Ability to travel outside of your assigned office location at least 60-80% of the time. A valid driver's license and passport is required
+ Successful candidates must work in excess of standard hours when necessary.
+ Proficiency in Digital Manufacturing
+ Knowledge of Emerging Technologies
+ Expertise in Manufacturing Network Optimization
+ Demonstrated Manufacturing Operational Excellence
+ Understanding of Manufacturing Strategy and Operating Model
+ Familiarity with the Manufacturing Technology Landscape
+ Commitment to Supply Chain Sustainability
+ Experience with Vertical Start-up of New Plants and Line Initiatives
+ Ability to Build and Manage Relationships
+ Strong sense of Client Trust and Value
+ Commercial Astuteness
+ Effective Communication with Impact
+ Complex Problem-Solving skills
+ Critical Thinking ability
+ Digital Fluency
+ A track record of Driving Outcomes
+ Experience in Hybrid Collaboration
+ Leadership in Leading Teams
+ Learning Agility
+ Proficiency in Managing Change
+ Negotiation and Influencing skills
+ Experience in leading digital transformation initiatives
+ Proficiency in emerging technologies and operational excellence
+ Knowledge of sustainability practices in manufacturing
Ideally, you'll also have
+ A bachelor's degree, a master's degree focusing on engineering, supply chain, and/ or business
+ Deep knowledge in one, or more, of the specific areas of expertise: continuous improvement, manufacturing strategy, contract manufacturing management and cost optimization.
+ Functional implementation experience of Integrated Work Systems (IWS), LEAN and Six Sigma performance improvement
+ Approximately 3 years of recent supply chain consulting experience
+ Expertise in after-sales service supply chain, including service and repair management, spares inventory planning and optimization, and field engineers' performance improvement
+ Advanced capabilities in establishing and refining manufacturing processes
+ Experience in policy development and procedure establishment
+ Strategic decision-making skills based on in-depth industry knowledge
What we look for
We seek top performers with a passion for innovation and a proven track record in managing and transforming manufacturing operations. Ideal candidates will demonstrate strategic thinking, leadership, and the ability to drive change within a dynamic environment.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $127,100 to $33,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 152,500 to 264,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
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Innovative Consultant -SMB Business Operations / Management

45208 Cincinnati, Ohio Cogent Talent Solutions

Posted today

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Innovative Consultant -SMB Business Operations / Management

Manage a portfolio of 56 small business clients in a hybrid model. You'll act as a financial firefighter and strategic coach, driving urgent change, real results, and lasting impact where it matters most.

Cogent Analytics is seeking leaders ready to rescue and grow clients financially and organizationally. This is a hands-on, client-facing role for high-performance individuals who want to lead from the front, drive client performance, and improve client liquidity for small business owners across the US.

You'll start by mastering Cogent methodology and client approach, then quickly move to support our clients in driving financial improvement by executing proper operational and sales methods. As an Innovative Project Director, you'll act as a trusted advisor by rolling up your sleeves to drive change with our clients, by working in collaboration with your internal team (PATs, Accounting, Marketing, Recruiting, and BD PD). You will drive urgency with our clients to help drive behavior and organizational change, and will improve clients' business through monitoring KPIs and finances.

Travel Expectations

This is a hybrid consulting model that requires approximately 3 days of domestic travel per week. You will work remotely with clients on non-travel days.

Key Responsibilities:
  • Deliver quantifiable and sustainable value for clients, impacting income statements, balance sheets, cash flow, and overall quality of life.
  • Lead the development, implementation, training, and evaluation of business solutions that address specific client challenges.
  • Identify, oversee, and clearly communicate the scope of work, timelines, and deliverables in coordination with the assigned Assistant Director or Senior Project Director.
  • Manage the full client relationship, from opportunity origination through project completion and review.
  • Ensure administrative duties, including invoicing and reporting, are completed accurately and on time.
Essential Qualifications:
  • Minimum 10 years of consulting or equivalent experience (such as business ownership, executive leadership, or multi-unit management), with a proven track record of delivering measurable results and driving operational and financial improvement.
  • Demonstrated experience managing projects and client relationships with strategic, financial, and operational accountability.
  • Strong financial literacy, including the ability to analyze and improve performance across P&L, balance sheet, and cash flow.
  • Ability to travel Sunday through Friday to client sites across the U.S.
  • Authorized to work in the United States.
  • Advanced computer proficiency, including Microsoft Office, financial software, dashboards, CRMs, and project management tools.
  • Valid driver's license and current auto insurance.
  • Preferred: Experience managing budgets of $10M+ and/or previous business ownership.
Skills & Competencies Required:
  • Project Management and Client Engagement: The ability to utilize internal Project Management tools while integrating proper strategy with client management
  • Problem Solving Quickly identifies root causes; offers practical and effective solutions; uses reason even when dealing with emotional topics
  • Change Management Communicates changes effectively and builds broad consensus; monitors transition and evaluates results
  • Team Leadership Proven experience leading teams and multi-departmental management; exhibits confidence in self and others; inspires trust and motivates others to perform well; embraces feedback
  • Coaching & Development: Skilled at identifying skill gaps, running role plays, coaching role plays, and driving urgency; displays willingness to make decisions; supports and explains reasoning for decisions.
  • Metrics Accountability: Obsessed with dashboards, reports, and KPIs, leveraging them to manage up, down, and across.
  • Financial Acumen: Ability to evaluate the health of the business through the balance sheet and company performance through P&L.
  • Improve Client Liquidity: Develop a proper Debt Reduction Strategy and improve the overall profitability of the business.
  • People-Oriented Possess a high EQ and readily able to connect and build relationships with clients, their staff, and Cogent team members.
  • Peer Collaboration: Works well with other Project Directors, Performance Analysts, Project Administrator, ProServ (Abacus, Marketing, Business Development, Recruiting).
  • Conflict Management Empathetic and able to see all perspectives; graciously communicates differing points of view to build understanding; finds agreeable, forward-looking, and policy-aligned solutions to resolve conflicts others would see as irreconcilable.
Cultural Expectations:
  • Cogent Analytics strives always to put our clients first, choosing to do what is in their best interest even if that choice may not be the easy or popular path.
  • Cogent Analytics maintains the highest professional standards and pledges to operate with integrity and honesty in all that we endeavor to do.
  • We believe in a collaborative environment between the administrative staff, Leadership (AD and MD), and Project Directors.
  • We understand and embrace the "Obligation to Challenge", realizing that the status quo can be improved upon based on our unique and diverse capabilities and insights.
  • We embrace diversity, realizing the benefit of working together and sharing individual exceptional insights with the group. Through these insights discovered in the pursuit of solving problems, we will improve results both for our clients and ourselves.

$30,000 - 165,000 a year

All new Project Directors begin on a 1099 contractor basis for a minimum of 90 days. This serves as a mutual evaluation period. Upon successful completion, you will have the opportunity for review to transition into a full-time W-2 employee role with comprehensive benefits. Compensation is based on billable client work, with significant earning potential tied directly to performance and project engagement.

Why Join Cogent Analytics?

Cogent Analytics is a mission-driven consulting firm dedicated to supporting the growth of privately held businesses. Our consultants are strategic leaders who work side-by-side with owners to deliver real transformation. If you're passionate about making a difference and thrive in high-accountability environments, we want to hear from you.

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Innovative Consultant -SMB Business Operations / Management

45208 Cincinnati, Ohio Cogent Talent Solutions

Posted 4 days ago

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Job Description

Manage a portfolio of 5-6 small business clients in a hybrid model. You'll act as a financial firefighter and strategic coach, driving urgent change, real results, and lasting impact where it matters most.

Cogent Analytics is seeking leaders ready to rescue and grow clients financially and organizationally. This is a hands-on, client-facing role for high-performance individuals who want to lead from the front, drive client performance, and improve client liquidity for small business owners across the US.

You'll start by mastering Cogent methodology and client approach, then quickly move to support our clients in driving financial improvement by executing proper operational and sales methods. As an Innovative Project Director, you'll act as a trusted advisor by rolling up your sleeves to drive change with our clients, by working in collaboration with your internal team (PATs, Accounting, Marketing, Recruiting, and BD PD). You will drive urgency with our clients to help drive behavior and organizational change, and will improve clients' business through monitoring KPIs and finances.

Travel Expectations

This is a hybrid consulting model that requires approximately 3 days of domestic travel per week. You will work remotely with clients on non-travel days.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Responsibilities:
    • Deliver quantifiable and sustainable value for clients, impacting income statements, balance sheets, cash flow, and overall quality of life.
    • Lead the development, implementation, training, and evaluation of business solutions that address specific client challenges.
    • Identify, oversee, and clearly communicate the scope of work , timelines, and deliverables in coordination with the assigned Assistant Director or Senior Project Director.
    • Manage the full client relationship , from opportunity origination through project completion and review.
    • Ensure administrative duties, including invoicing and reporting, are completed accurately and on time.
Essential Qualifications:
    • Minimum 10 years of consulting or equivalent experience (such as business ownership, executive leadership, or multi-unit management), with a proven track record of delivering measurable results and driving operational and financial improvement.
    • Demonstrated experience managing projects and client relationships with strategic, financial, and operational accountability .
    • Strong financial literacy, including the ability to analyze and improve performance across P&L, balance sheet, and cash flow.
    • Ability to travel Sunday through Friday to client sites across the U.S.
    • Authorized to work in the United States.
    • Advanced computer proficiency, including Microsoft Office, financial software, dashboards, CRMs, and project management tools.
    • Valid driver's license and current auto insurance.
    • Preferred : Experience managing budgets of $10M+ and/or previous business ownership.
Skills & Competencies Required:
    • Project Management and Client Engagement: The ability to utilize internal Project Management tools while integrating proper strategy with client management
    • Problem Solving - Quickly identifies root causes; offers practical and effective solutions; uses reason even when dealing with emotional topics
    • Change Management - Communicates changes effectively and builds broad consensus; monitors transition and evaluates results
    • Team Leadership - Proven experience leading teams and multi-departmental management; exhibits confidence in self and others; inspires trust and motivates others to perform well; embraces feedback
    • Coaching & Development: Skilled at identifying skill gaps, running role plays, coaching role plays, and driving urgency; displays willingness to make decisions; supports and explains reasoning for decisions.
    • Metrics Accountability: Obsessed with dashboards, reports, and KPIs, leveraging them to manage up, down, and across.
    • Financial Acumen: Ability to evaluate the health of the business through the balance sheet and company performance through P&L.
    • Improve Client Liquidity: Develop a proper Debt Reduction Strategy and improve the overall profitability of the business.
    • People-Oriented - Possess a high EQ and readily able to connect and build relationships with clients, their staff, and Cogent team members.
    • Peer Collaboration: Works well with other Project Directors, Performance Analysts, Project Administrator, ProServ (Abacus, Marketing, Business Development, Recruiting).
    • Conflict Management - Empathetic and able to see all perspectives; graciously communicates differing points of view to build understanding; finds agreeable, forward-looking, and policy-aligned solutions to resolve conflicts others would see as irreconcilable.
Cultural Expectations: Given the unique nature of the company and our strong focus on integrity and values, these cultural components of how we operate will be expected:
    • Cogent Analytics strives always to put our clients first, choosing to do what is in their best interest even if that choice may not be the easy or popular path.
    • Cogent Analytics maintains the highest professional standards and pledges to operate with integrity and honesty in all that we endeavor to do.
    • We believe in a collaborative environment between the administrative staff, Leadership (AD and MD), and Project Directors.
    • We understand and embrace the "Obligation to Challenge", realizing that the status quo can be improved upon based on our unique and diverse capabilities and insights.
    • We embrace diversity, realizing the benefit of working together and sharing individual exceptional insights with the group. Through these insights discovered in the pursuit of solving problems, we will improve results both for our clients and ourselves.


$30,000 - 165,000 a year

All new Project Directors begin on a 1099 contractor basis for a minimum of 90 days . This serves as a mutual evaluation period. Upon successful completion, you will have the opportunity for review to transition into a full-time W-2 employee role with comprehensive benefits. Compensation is based on billable client work, with significant earning potential tied directly to performance and project engagement.

Why Join Cogent Analytics?

Cogent Analytics is a mission-driven consulting firm dedicated to supporting the growth of privately held businesses. Our consultants are strategic leaders who work side-by-side with owners to deliver real transformation. If you're passionate about making a difference and thrive in high-accountability environments, we want to hear from you.

#zr
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Senior Business Operations Coordinator

45217 Cincinnati, Ohio UnitedHealth Group

Posted today

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
This position is essential for supporting multiple workstreams associated with our Central Document Management (CDM) teams. The ideal candidate will work closely with other members of the CDM team, as well as with Network Enablement and other staff or departments related to the document management workstreams supported by CDM.
Responsibilities of the role include depart trainings and internal documentation management tasks. As well support with CDM intake management, providing support for documentation indexing, retention, and various data entry tasks. Patient Records Request and internal audit workflows as assigned. The candidate must also access relevant patient information and will be responsible for supporting electronic packets for outgoing mail tasks as assigned/appropriate to CDM workflows. Assist with sorting and processing of electronic and hard copy/physical incoming mail as assigned, to ensure timely distribution across departments while maintaining organizational efficiency.
This role plays a critical role in ensuring the efficient processing of documentation workstreams within CDM operations while maintaining accuracy and adherence to daily SLAs and metrics and PHI & HIPAA requirements.
**Primary Responsibilities:**
+ Support with maintaining and updating job aids and process documentation for assigned workflows within CDM
+ Maintain and process/complete tracking/receiving workflows according to CDM standards and requirements, maintaining accuracy and required SLAs as assigned
+ Support with processing electronic incoming mail (and physical mail when assigned) according to standard CDM workflows/tasks, including sorting, scanning, indexing, and triaging to appropriate departments or workflow paths/folders
+ Support outgoing mail workflows/requests as appropriate within CDM workflows/tasks, ensuring accuracy and compliance with PHI and HIPAA requirements
+ Perform various data entry tasks aligned with CDM workflows/tasks
+ Support internal audit workflows and documentation retention requirements
+ Assist with general administrative tasks and issue resolution activities for all projects and programs supported by the team
+ Support workflow responsibilities as assigned, meeting all SLAs, client requirements, and performance guarantees
+ Produce and keep track of Excel trackers, both paper and digital, for multiple work projects and departments as applicable and assigned
+ Support leadership on meetings when new projects and metrics are discussed
+ Support training activities within team-aligned workflows
+ Act as a subject matter expert on inbound mail and scanning workflow, lead issue resolution, and communicate workflow status through daily reporting and meetings with business partners
+ Co-manage CDM Distribution Mailboxes and assist Supervisor with weekly and special reporting tasks
+ Collaborate with other team members to ensure comprehensive and coordinated care documentation
+ Manage Do Not Ship (DNS) patient alert audits regarding required tracked documentation
+ Support Adobe Sign basic trainings, maintenance and creation of templates, and user access requests as required for specific workflows and documents
+ Coordinate with other departments to streamline documentation processes and ensure compliance with internal policies and external regulations
+ Assist with the conversion of physical documents to electronic format and the migration of documents to new systems or platforms when applicable
+ Accurately process Payment Card Industry (PCI) data & assist with PCI annual audit requirements when needed
+ Perform regular chart audits of documents to ensure accuracy and compliance
+ Maintain patient privacy and HIPAA compliance standards by implementing appropriate controls and access protocols
+ Learn to use new production equipment and supporting software and take on new responsibilities to align with the changing demands of business partners
+ Assist with scheduling meetings and other administrative tasks as assigned by manager
+ Order and manage inventory of materials as assigned
+ Build positive working relationships with peers and business partners to drive engagement and productivity
+ Mentor others, act as a resource for others, and coordinate others' activities from time to time
+ Work independently and frequently complete work without established procedures
+ Perform other duties and responsibilities as required
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High school diploma or GED
+ 5+ years administrative and/or data entry experience
+ 4+ years of scanning, printing, shipping, or other mailroom related work experience
+ Proficient in PowerPoint and 1+ years of department training experience
+ Proficient with Windows PC applications, with the ability to navigate and learn new computer system applications
+ Proficient in using document management software and mailroom equipment, with the ability to navigate & learn new software tools and equipment
+ Proficient in data entry accuracy
+ Knowledge of electronic and physical document management practices
+ Demonstrated ability to work in a fast-paced environment and support multiple priorities
+ Demonstrated excellent organizational skills with attention to detail
+ Proven ability to apply critical thinking skills and problem-solving skills
+ Understanding of HIPAA compliance standards and patient privacy regulations
+ Ability to lift a minimum of 50 pounds
+ Ability to work in Cincinnati, OH, office 5 days weekly from 8am-5pm
**Preferred Qualifications:**
+ Knowledge/experience with multi-functional databases
+ Knowledge/experience with short term and long-term records storage and management
+ Knowledge/experience with pharmacy/medical terminology
+ Knowledge of medical terminology and documentation practices
+ Proficient in Microsoft Programs
+ Proficient in Adobe Platforms
+ Experience with electronic health record (EHR) systems
+ Familiarity with quality management systems and process improvement methodologies
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO
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Manager Operations (Business Configuration Quality)

45040 Mason, Ohio MedStar Health

Posted 1 day ago

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Requisition ID: 892568 Store # :110343 EM Plan Setup - OH CSC Position: Full-Time Total Rewards:Benefits/Incentive Information At EyeMed, we have a unique perspective on vision benefits. By listening and staying curious, we create innovative vision benefits that are a joy to use. Our mission is to help people see life to the fullest-and our commitment goes beyond vision benefits. Our passionate employees proudly support the OneSight EssilorLuxottica Foundation, a leading not-for-profit organization with a 100% focus on eradicating the world's vision crisis. EyeMed is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn. GENERAL FUNCTION The Manager - Business Configuration Quality is responsible for the data integrity and quality assurance of product and benefit display configuration in Facets. The Manager will identify, define, and implement auditing processes as well as spearhead projects that drive solutions to improve the product and benefit configuration performed by the Business Configuration production team. MAJOR DUTIES AND RESPONSIBILITIES Lead projects to enhance the Configuration Tool set and improve the quality of data in our systems. (i.e. Facets, and various programs that support configuration). Functional lead for Business Configuration Annual Soc1 Controls and Managed Vision Care Revenue Quality Audits, responsible for providing the proper evidence to support the controls throughout the review process. Collaborate with Business Configuration leaders to implement Best Practices for the audit and quality control of configuration. Perform daily quality assurance checks on automation programs to ensure any records that drop outside of the systemic processes are addressed timely. Perform regularly scheduled audits for benefit configuration for designated Clients to ensure performance guarantees are met. Provide assessment, analysis, and troubleshooting of potential data set up issues using SQL Queries to pull data from the system. Collaborate with cross-functional teams on enhancements of automated solutions to deliver improved quality program processing. Perform and resolve configuration questions/issues sent to the Business Configuration team without guidance Responsible for identifying, defining, and driving enhancements in audit tools and processes to improve production team performance. Oversee and monitor established Performance Guarantees (PGs) for Business Configuration; monitoring and maintenance of PG Performance to ensure production quality is completed within goal. Create training documentation and deliver training to other team members on auditing processes. Perform Business Configuration product and client data cleanup activities. Maintain relationships with cross functional teams to develop a cohesive result driven, working environment. Coordinate and participate in cross-functional team activities for issue resolution. Recommend process and system enhancements to drive improvements. BASIC QUALIFICATIONS Bachelor's degree in business or related field, or equivalent work experience 5+ years' experience in health plans with a thorough understanding of benefits and claim adjudication. 2 years' experience writing SQL queries and extracting data from multiple database tables using Oracle Sequel Developer. 2 years' experience in a data related analytical and problem-solving role. Strong communication and interpersonal skills Ability to lead and manage multiple complex assignments at once. PREFERRED QUALIFICATIONS Experience in benefit configuration in the Healthcare industry. Experience with claim adjudication and claim research Experience with Facets platform using Claims and Product Benefit Configuration Knowledge of Medicare and Medicaid programs Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at (be sure to provide your name and contact information so that we may follow up in a timely manner) or email We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr

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Strategy& - Corporate Business Strategy Senior Associate - Digital Value Transformation

45217 Cincinnati, Ohio PwC

Posted 11 days ago

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**Specialty/Competency:** Corporate and Business Strategy
**Industry/Sector:** Consumer
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance.
In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Respond effectively to the diverse perspectives, needs, and feelings of others.
+ Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
+ Use critical thinking to break down complex concepts.
+ Understand the broader objectives of your project or role and how your work fits into the overall strategy.
+ Develop a deeper understanding of the business context and how it is changing.
+ Use reflection to develop self awareness, enhance strengths and address development areas.
+ Interpret data to inform insights and recommendations.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law?
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
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Business Analyst Senior - Treasury Management Operations

45217 Cincinnati, Ohio Huntington National Bank

Posted 10 days ago

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Description
Summary:
The Business Analyst Senior leads assigned projects for the Treasury Management Operations business segment and provides advanced specialized consultative support to other team members for assigned business process and/or system(s) that are typically more complex and of a larger impact to the company. Primary focus will be on aiding and developing operations metrics, establishing and supporting production routines, and identifying and implementing operational efficiency and continuous improvement initiatives.
Duties & Responsibilities:
+ Developing and creating automation across different processes
+ Developing specialized ad hoc reporting
+ Maintaining existing databases and user-developed tools
+ Testing and implementing business process and/or system modifications
+ Researching and addressing issues
+ Acting as a liaison with IT, business partners and third-party vendors/contractors for special projects/initiatives
+ Aiding in process flow improvement ideas and implementation
+ Assisting with creation and delivery of user training for new and existing applications, products, and procedures
+ Adhering to bank policies and procedures
+ Complying with legal and regulatory requirements
+ Following and/or establishing effective controls and processes to ensure risks are measured, monitored and controlled
Basic Qualifications:
+ Bachelors Degree
+ 5 or more year's experience with Business Analysis, Financial Operations, Operational Management , Project Management and/or Report Writing.
Preferred Qualifications:
+ Strong proficiency with Microsoft Office Suite
+ Continuous improvement
+ Process Improvement
+ Payment experience
+ Desire to work with the team
+ Operational Background in Financial Services or similar industry
+ Familiarity with electronic payment systems, products and platforms
+ Lean / Six Sigma or Continuous Improvement experience
+ Consulting Experience
+ Excellent analytical and mathematical skills.
+ Excellent written and verbal communication skills.
+ Ability to multitask and work in a fast-paced environment
+ Excellent troubleshooting, problem-solving and organizational skills.
+ Proficiency in managing multiple priorities and ability to re-prioritize as appropriate.
+ Ability to think strategically.
+ Understanding of Project Management and/or Agile methodologies.
#LI-Hybrid
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range:
$57,000-$113,000 Annual Salary
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. ?Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. ?In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
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