18,618 Credit Control Manager jobs in the United States

Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Asset Wealth Management, and Investment Bank. The Credit Monitoring Center of Excellence sits within WLS and provides Credit Compliance Monitoring for wholesale loan portfolios across the firm.

As a Quality Manager within the Credit Monitoring CoE, you will lead a team of Quality Analysts tasked with evaluating the precision of our clients' adherence to credit agreement terms. You will engage frequently with global counterparts to ensure alignment with policies, procedures, and best practices. Your expertise in quality programs will be crucial in maintaining the overall quality of work, ensuring it meets audit and control readiness standards through sound judgment and leadership. Additionally, you will use quality review data to mitigate portfolio risk and enhance the client experience.

Job responsibilities

• Manages a team of quality control analysts including governing critical KPIs including service level, productivity, quality control, and quality assurance results providing feedback on performance and driving corrective action as needed
• Responsible for overall quality of work for quality analysts ensuring accuracy of errors cited including alignment to citation practices, system updates and documentation, and service level requirements in an effort to reduce portfolio risk, and improve client experience
• Ensure effective communication with the quality control and production team regarding operational policy, process, and procedure changes
• Partner with production training team to develop training to ensure effective on boarding of new quality control analysts, ongoing training to improve subject matter expertise, and long term alignment to policy and procedure trainings
• Partner with process owners and production leadership to provide results and trends, develop action items, and articulate findings verbally in recurring meetings with leadership
• Analyze disputes, reassessments, and escalations through the forum review process demonstrating fortitude against potential adversity
• Recommends process changes to improve services and systems including managing projects of small to medium scale and complexity and completes deliverables timely
• Partner with leadership to develop a comprehensive quality program that ensures an audit ready environment utilizing critical thinking to assess quality and controls impacts to process and procedure changes and articulate to business partners and stakeholders

• Experience with quality program execution and controls
• Strategic vision and execution of operational effectiveness, collaboration, and positive employee experience
• Experience successfully managing people; Inclusive leadership skills with the ability to collaborate across different groups
• Ability to multi-task, work well under pressure with commitment to deliver under tight deadline; Proven expertise in setting direction, creating and executing test strategies
• Strong Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop compelling and meaningful executive presentations that will guide opportunities / recommendation for improvement
• Strong communication (oral and written) with high degree of comfort communicating with management, as well as conflict resolution skills

• BS/BA degree or equivalent experience
• Experience in commercial lending in controls (with an understanding of CORE preferred), audit, quality assurance, risk management, or compliance
• Ability to learn the learn the job or an analyst in order to analyze problems with keen attention to detail and ability to make connections, identify issues, and escalate for resolution; Inquisitive and proactive
• Ability to quickly learn new or changing business processes, ability to articulate complex concepts clearly to differing audiences and ability to work with data sets to pull trends and insights, and provide regular reporting to senior stakeholder

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

As a Vice President within the Risk Management team, you will collaborate with various business units, corporate treasury, and other risk divisions to gather, comprehend, analyze, and infer potential liquidity risk implications within the firm's operations. You will be responsible for continuously evaluating emerging risks to the firm's liquidity by monitoring the evolving short-term funding markets and presenting your findings to senior management.

Job Responsibilities

• Identify, assess, and monitor liquidity risks related to the firm's activities
• Provide effective independent risk challenge and oversight on business units and liquidity management teams
• Undertake analysis of balance sheet changes to assess liquidity risk impacts and provide risk view on day-to-day and longer-term changes in internal liquidity stress scenarios and regulatory prescribed liquidity scenarios (liquidity coverage ratio, net stable funding ratio)
• Review liquidity forecasts to assess reasonableness and adequacy and to highlight issues and areas of improvement to Treasury and senior management
• Monitor balance sheet through limits and indicators that are designed to control and monitor liquidity risk
• Develop and present material for risk committees.
• Fulfil regulatory requests pertaining to liquidity risk for independent risk management.
• Articulate key evolving risks to senior management in easy to understand manner.
• Be involved in second line review and challenge of requirements such as change management, user testing, data and controls review and other matters that impact liquidity risk for product coverage area

• Minimum 7 years of experience in banking industry across treasury, liquidity risk, market risk and/or trading of fixed income products
• Understanding of liquidity risk concepts and requirements. Understanding of balance sheet analysis for global banks across traditional banking and complex non-banking products
• Understanding of the governance and controls surrounding risk monitoring including, stress testing, limits and indicators, and ongoing monitoring
• Strong grasp of basic financial theory and accounting principles
• Working knowledge of Excel and PowerPoint
• Effective verbal and written communication skills and strong attention to detail
• Bachelor's degree in Finance, Economics, Mathematics or related discipline required

• Experience in Liquidity Risk management with a wide range of experience with quantitative, financial and risk management techniques & systems preferred
• Experience with stress testing preferred
• Deep understanding of product knowledge and how it impacts liquidity risks (e.g. deposits, prime brokerage, secured funding, derivatives etc) is a strong plus

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
New York,NY $138,700.00 - $222,000.00 / year

With over 30 years of experience in the acquisition, development, rehabilitation, and management of apartment communities across the Western United States, we are a trusted partner in the property management industry. At MG Properties, we focus on enriching lives physically in our community buildings, philanthropically through giving back to our local communities, and through development and growth of our employees.

The Risk Management Associate will coordinate and ensure operational and safety compliance and oversee loss prevention and risk management at all properties managed by MG Properties.

Responsibilities:

• Handle recovery for claims including: collecting and gathering all related documents, reviewing insurance policies, calculating the value of the claim, submitting relevant supports, and negotiating a settlement with the insurance company.
• Review incident reports, water intrusion projects, and other incidents to determine the risk and take steps to mitigate damages. As a part of the review, confirm a claim is filed if there is a recoverable loss.
• Professionally handle requests and work with internal employees and departments relating to company policies, litigation, insurance, and claims.
• Organize and maintain records for insurance policies, claims, and litigation
• Prepare On-Site teams for Small Claims hearings including, reviewing, organizing, and preparing evidence, meeting with the teams to discuss the strategy, and document the complaint and resolutions.
• Review insurance compliance requests and insurance policies for third-party vendors through online software and help determine solutions for compliance.
• Use analytical tools (Excel, dashboards, risk software) and project management methodology and tools.
• Analyze data and review risk trends and preventative measures relating to risk.
• Maintain knowledge and awareness of industry practices, standards, and changes to stay proactive and take preventative measures relating to risk.

Qualifications

• Requires minimum 2-3 years' experience in Insurance Claims Administration and/or Risk Prevention or other related experience.
• Must be detail oriented and able to communicate effectively at all levels of the organization
• Must possess good analytical, oral, and written communication skills and coordinate many simultaneous activities.
• Prefer experience in multi-family or real estate.

Compensation and Benefits

• $70,500-$75,000 annually
• Company profit sharing
• Accrues 10 days Paid time off per year
• 10 Paid Holidays and 2 Paid Personal Days per year
• 40 Hours of Paid Sick Time
• 401K with employer match
• Medical, Dental, Vision, Employee Assistance Program
• Life Insurance
• Flexible Spending Account, Dependent Care Spending Account
• Optional hybrid work schedule 3-days in office and 2-days remote

MG Properties is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a drug-free workplace, participate in E-Verify, and are an at-will employer. If identified for a position, you will be asked to submit to a background check and drug-screen.

Mortenson's Risk Management Department is currently seeking an intern to join their team for the summer of 2026. The Risk Management intern will gain exposure to the coordination of insurance contracts, risk program operations, claims, pre-qualification procedures, policies, and general department operations. Highlights of your time with this Mortenson internship will include:

• Support Risk Analysts in evaluating project risk and insurance requirements, placing builders' risk insurance, surety bonds, subcontractor default insurance and other project-specific insurance requirements
• Exposure to Mortenson's contractor-controlled insurance program (CCIP)
• Assist in the review and tracking of trade partner insurance certificates
• Gain experience in communicating requirements to project teams, external customers, trade partners, and insurance agents
• Supporting Mortenson's property & casualty insurance program
• Visualizing data in Power BI or Excel
• Performing data analysis to identify and forecast claim trends
• Learn how various risk management tools holistically protect construction projects from catastrophic loss (examples include: captive insurance, contract language, trade partner prequalification, probable maximum loss analysis, and Enterprise Risk Management)
• Reporting of claims, claim data entry & claim review participation

Other duties as assigned

Qualifications: We look forward to hearing from you if you:

• Currently pursuing an undergraduate, four-year degree in Risk Management, Insurance, Actuarial Science, or related degree
• Preferred qualifications: Have achieved a minimum overall GPA of 3.0/4.0
• Have experience in Microsoft Office, specifically Word, Excel, and PowerPoint
• Demonstrate strong teamwork orientation, initiative, communication, and problem-solving skills
• Have a proven positive and professional attitude and customer service skills
• Are detail-oriented, organized, and can effectively manage multiple tasks
• Have access to reliable transportation

Additional Information: You will join an exciting and ever-changing industry with a minimum 12-week internship with our team. This opportunity is full-time (40 hours/week) during the summer of 2026. The internship is based at our Minneapolis headquarters office. The position is not relocation assistance eligible. The hourly wage for college interns starts at $18. Students in their sophomore year of college, or more, are paid higher wages based on their year in school. Please make note: Visa sponsorship is not offered for this position. Our postings are typically open a minimum of 5 days and an average of 44 days.

About Mortenson: As a top builder, developer, and EPC (Engineering, Procurement, and Construction), our expertise spans markets like sports, renewable energy, data centers, healthcare, and more. We are builders at heart, working to ensure the built environment has a lasting positive impact. Let's Redefine Possible Equal Employment Opportunity Your uniqueness brings new and creative perspectives to the team. Mortenson is committed to providing equal opportunities of employment (EOE) to all individuals, regardless of your race, religion, gender, national origin, age, veteran status, disability, marital status or any other legally protected category.

Other Items to Note: Mortenson reserves the right to hire any individual without legal or financial obligation on unwanted solicitations. No agency emails, calls, or solicitations are accepted without a valid agreement. Must be currently legally authorized to work in the U.S. without sponsorship for employment visa status (e.g., H1B status, 0-1, TN, CPT, OPT, etc.). We are unable to sponsor or take over sponsorship of an employment Visa at this time. Mortenson is an EOE/Affirmative Action/M/F/Veteran/Disabled employer.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Positions in Risk Management lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior. At the manager level, the employee does not have a people leadership role but is often viewed as an emerging expert in the field. Focuses on resolution of complex problems. Conducts analyses, recommends changes to policies, and establishes procedures that affect immediate organization.

This position is part of Credit and Fraud Risk Organization, focused on New Accounts Underwriting. The role brings an exciting opportunity to define the underwriting policies, onboarding process and cross-selling to existing customers. This team supports the success of American Express through innovative solutions that help enable profitable growth via acquisition while maintaining robust low tenure credit performance. The role is highly visible and will require strong collaboration across a variety of functions, including but not limited to Risk, Product, Marketing, Decision Science, Compliance, etc. to develop best in class strategies and capabilities to support our customers.

Responsibilities:

• Be responsible for new accounts decisions for US Card Products from a risk perspective - this includes analytics, strategy, and capabilities, across new accounts and existing customers.
• Drive Core Underwriting risk strategies to determine approval and decline decisions for customer applications leveraging core risk infrastructure include risk models, lending capabilities and bureau information.
• Evaluate additional data sources to drive incremental approvals around the margins
• Partner with marketing partners and targeting teams to harmonize underwriting and targeting.
• Monitor and analyze new accounts credit trends and perform analyses to inform risk management and business strategies.
• Work with and influence Product, Marketing, and Finance teams to design and implement critical initiatives that enable prudent and profitable growth while controlling for through-the-cycle volatility.
• Ensure control, compliance, and operational risk mitigation in all processes and design for a streamlined user experience across customer touch points.
• Lead, engage, and inspire a team of high performing risk management professionals.

• Bachelor's degree in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, Engineering, or Computer Science
• Blend of analytical skills, process expertise, project management, and relationship-building skills
• Ability to handle large datasets using SAS, SQL, R, Python or another similar programming language
• Thought leadership and solution-oriented mindset
• Ability to think strategically and apply both quantitative methods and business insights to drive results
• Ability to build strong relationships in a cross-functional environment
• Clear, effective written and oral communication skills

• Advanced degree (e.g., MS, PhD, or MBA) is preferred but not required given a suitable combination of formal education and work experience

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

POSITION TITLE: Risk Management Analyst

POSITION PURPOSE: Support the Risk Management Department in protecting the Company's assets, associates and customers from insurable risk of loss through the management of insurance underwriting data, loss control, claims handling, and safety technical support.

ESSENTIAL FUNCTIONS:

• Assist with managing to completion and in a precise/timely manner, workers' compensation, general liability, marine, and property claims and maintain the physical files for all claims.
• Obtain certificates of insurance upon request (maximum time - 2 work days).
• Ensure all renewed insurance policies have the correct certificates - worldwide.
• Direct communication with the worldwide insurance brokers and GUESS? associates for accuracy and timeliness of delivery for all certificates.
• Maintain a complete library, by year and coverage, of the certificates on the shared drive.
• Collect and maintain the information on Origami (Risk Management Information System) for the Schedule of Values(SOV) required for the worldwide property and casualty programs.
• Ensure the SOV is kept current by tracking store openings and closures.
• Obtain values and COPE information for of any new warehouses/locations and report to insurance broker immediately.
• Make up and submit required quarterly audits to the brokers after review with Sr. Director and Workers Compensation - WC/Safety Manager.
• Maintain and complete accurate records on all insurance renewals
• Assist with the development and maintenance of budget forecasts.
• Perform key administrative functions to increase the productivity of the department such as but not limited to: process all invoices in a timely/accurate and complete manner, check invoices against approved charges, track invoices both manually and online, work closely with Accounts Payable to ensure accuracy and timeliness.
• Develop and maintain schedules to reflect causation, amounts, and allocation for various safety issues.
• Support the quarterly actuarial analysis and to maintain SOX compliance, review of loss runs for all lines of insurance.
• Use sound judgment to analyze and develop risk reducing recommendations based on technical skills and experience.

EDUCATION: Bachelor's Degree

YEARS OF EXPERIENCE: 4-6 Years

At Guess?, Inc., our Human Resources department is the heart of our organization, dedicated to fostering a vibrant and supportive workplace where every employee thrives. We are committed to creating an environment that values diversity, encourages professional growth, and ensures that our team members are empowered and motivated. As an integral part of our HR team, you'll have the opportunity to shape the future of our company by contributing to our culture of excellence, innovation, and inclusivity. We are looking for passionate and talented individuals who are excited about making a meaningful impact and driving our HR initiatives forward. Join us in creating a workplace where great people come together to achieve extraordinary things!

Corporate - Los Angeles, CA

LA World Headquarters

Click here for more information

$70,000.00

$80,000.00

Base salary will be determined on various factors, including but not limited to, market data, internal equity, relevant background, and experience for the specified role. GUESS? Corporate employees are eligible for benefits such as medical, dental, vision, life, 401k, tuition reimbursement, PTO, on-site gym, employee discounts and more!

Windsor Laurelwood is hiring a Director of Risk Management to join our Leadership Team! Originally established in 1898, Windsor Laurelwood has served the community for over 125 years, providing high-quality behavioral health and substance use treatme Risk, Director, Management, Healthcare

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

As part of the Credit and Fraud Risk organization, the US Commercial Collections Strategy team is responsible for managing credit policies for delinquent and written-off accounts and developing best-in-class collection tools like financial relief program or a late stage collection strategy. These strategies and tools directly impact business profitability through improved credit performance and collections results. The team is also responsible for ensuring on-going monitoring and improvement of credit and collection processes and policies.

Key Responsibilities:

You will work in a team responsible for developing and deploying new credit actions for accounts in delinquency and credit collection process, financial relief program (FRP) or managing critical processes like settlement tools and strategy, customer crisis recovery (CCR). You will also be responsible for ensuring on-going monitoring and improvement of credit and collections processes and policies.

• Manage the Financial Relief Program to maximize the collection benefit across global commercial portfolios
• Develop efficient and differentiated contact strategy, embracing 'digital first' mindset
• Monitor key matrices cancellation, write offs, spin down rates and recoveries and provide analytical insights to explain trends
• Provide independent decisions by combining data driven facts and intuition on case by case basis for special collections scenarios
• Understand Competitive and macro-economic landscape and proactively identify opportunities in AXP portfolios
• Enhance Term loans strategies through deep understanding of merchant needs, payment behavior and portfolio analytics
• Partner closely with cross-functional teams (e.g. GSG Strategy, Operation, Compliance, and Legal) to implement risk strategies and ensure best-in-class customer services
• Build the next generation customer management capabilities that can integrate the card and non-card portfolios to drive synergy and efficiency
• Creative thought leadership, bold ambition and a strong will to win.

• Bachelors degree required
• Problem-solving, and advanced analytical skills
• Prior experience in collections is preferred
• Self-starter, results-driven, intellectually-curious personality
• Strong project management skills to manage multiple projects/tasks effectively
• Excellent, effective written and oral communication
• Expert with SQL, Python, R, Excel pivots

• Advanced degree is preferred but not required given a suitable combination of formal education and work experience
• Prior experience in collections or customer management is preferred

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities