2,442 Crisis Communication jobs in the United States
Principal, Crisis Communication
37544 Memphis, Tennessee
Nature Careers
Posted 9 days ago
Job Viewed
Job Description
We are seeking a strategic and experienced communications professional to lead the development and execution of crisis communication plans that safeguard and strengthen the institution's reputation during critical incidents, emerging concerns, or high-stakes issues.
This role requires close collaboration with leaders across Strategic Communication, Education and Outreach (SCEO), the Business Continuity team, institutional leadership, and Incident Command teams to ensure timely, transparent, and effective communication during crises.
Job Responsibilities:
- Engage stakeholders and program users in innovative and effective ways to continuously improve the internal communication experience.
- Create interest and enthusiasm around ongoing programs, projects and initiatives.
- Work with external communication teams to support strategic program campaigns.
- Develop and deliver crisis communication training for leadership, Incident Command Teams, and other stakeholders.
- Conduct simulations and tabletop exercises to test and refine crisis communication protocols.
- Provide ongoing education on best practices for crisis management and communication.
- Conduct post-crisis debriefs to evaluate the effectiveness of communication strategies and identify areas for improvement.
- Monitor media, social media, and other communication channels for emerging issues or potential crises.
- Provide regular updates and reports to leadership on crisis communication activities and outcomes.
- Update and refine crisis communication plans based on lessons learned and emerging trends.
- Ensure adherence to St. Jude's brand standards and timeliness of content, meeting production schedules and deadlines.
- Provide guidance, assistance, and mentoring support to less experienced colleagues on complex matters related to internal communications strategy, creation, quality, accuracy etc.
- Perform other duties as assigned to meet the goals and objectives of the department and institution.
- Maintain regular and predictable attendance.
- Bachelor's degree in communications, public relations, journalism, English or related field required.
- Master's degree OR PhD preferred.
- 8+ years of relevant experience in communications, public relations, journalism, English, or related field.
- Demonstrated experience in business communications, journalism, PR, and communications in life sciences or healthcare environment.
- Proficiency in software programs such as Captivate, Photoshop, Illustrator, and other tools used to create communication materials.
- Proven ability to navigate sensitive or high-stakes situations with discretion, sound judgment, and professionalism highly required.
- Proven performance in earlier role.
- Extensive crisis communications experience with a strong preference for candidates with a background in healthcare.
- Prior experience in developing and executing crisis communication strategies in complex, high-pressure environments strongly desired
- Proven ability to build and maintain effective relationships with both internal and external stakeholders is essential.
- Exceptional written and verbal communication skills, with the ability to distill complex information into clear, concise messaging
- Certified Crisis Management Professional (CCMP), S-CME Certification or Certification in Emergency Crisis Response preferred.
Compensation
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $86,320 - $154,960 per year for the role of Principal, Crisis Communication.
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St. Jude is an Equal Opportunity Employer
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0
Senior Communications Manager - Crisis & Reputation Management
33101 Miami, Florida
$95000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a seasoned Senior Communications Manager specializing in Crisis and Reputation Management to safeguard and enhance their brand image. This high-stakes role demands a strategic thinker with a proven ability to navigate complex communication challenges, protect brand reputation, and ensure timely, accurate, and sensitive communication during critical events. You will be responsible for developing and implementing comprehensive crisis communication plans, identifying potential risks, and preparing response strategies for a wide range of scenarios, including operational issues, regulatory challenges, and public relations crises.
Key responsibilities include serving as a primary point of contact during crises, managing internal and external stakeholder communications, and coordinating with legal, compliance, and operational teams to ensure consistent messaging. You will also be tasked with monitoring media coverage and social media sentiment, providing real-time analysis and recommendations to leadership. The ideal candidate will possess exceptional writing, editing, and verbal communication skills, with a talent for crafting clear, concise, and impactful messages under pressure. Experience in media relations, strategic messaging, and reputation management is crucial. You will also play a role in developing proactive strategies to build and maintain a strong brand reputation and trust.
This position requires strong analytical skills, sound judgment, and the ability to remain calm and effective in fast-paced, high-pressure environments. A Bachelor's degree in Communications, Public Relations, Journalism, or a related field, along with a minimum of 7 years of progressive experience in corporate communications, with a significant focus on crisis management and reputation protection, is required. Experience within a global organization or in a highly regulated industry is a plus. This hybrid role, based in **Miami, Florida, US**, offers the flexibility to contribute strategically both remotely and through essential in-office collaboration.
Key responsibilities include serving as a primary point of contact during crises, managing internal and external stakeholder communications, and coordinating with legal, compliance, and operational teams to ensure consistent messaging. You will also be tasked with monitoring media coverage and social media sentiment, providing real-time analysis and recommendations to leadership. The ideal candidate will possess exceptional writing, editing, and verbal communication skills, with a talent for crafting clear, concise, and impactful messages under pressure. Experience in media relations, strategic messaging, and reputation management is crucial. You will also play a role in developing proactive strategies to build and maintain a strong brand reputation and trust.
This position requires strong analytical skills, sound judgment, and the ability to remain calm and effective in fast-paced, high-pressure environments. A Bachelor's degree in Communications, Public Relations, Journalism, or a related field, along with a minimum of 7 years of progressive experience in corporate communications, with a significant focus on crisis management and reputation protection, is required. Experience within a global organization or in a highly regulated industry is a plus. This hybrid role, based in **Miami, Florida, US**, offers the flexibility to contribute strategically both remotely and through essential in-office collaboration.
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1
Senior Communications Manager - Crisis & Reputation Management
53703 Madison, Wisconsin
$105000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and strategic Senior Communications Manager specializing in Crisis and Reputation Management to join their fully remote team. This critical role will be responsible for developing and implementing proactive and reactive communication strategies to protect and enhance the organization's reputation. You will play a pivotal role in managing communications during sensitive situations, advising leadership, and ensuring timely, accurate, and consistent messaging across all platforms. The ideal candidate will have extensive experience in public relations, crisis communications, media relations, and corporate social responsibility.
Responsibilities:
Responsibilities:
- Develop and execute comprehensive crisis communication plans and protocols.
- Serve as a key point of contact during crisis situations, providing strategic communication counsel to leadership.
- Manage media relations, build relationships with key journalists, and act as a spokesperson when required.
- Monitor media coverage and social media conversations, identifying potential reputational risks and opportunities.
- Craft compelling press releases, statements, and communication materials for various stakeholders.
- Develop and implement proactive reputation management strategies to build trust and credibility.
- Collaborate with internal teams (legal, HR, operations) to ensure alignment on communication strategies.
- Conduct media training for executives and spokespersons.
- Analyze the effectiveness of communication campaigns and report on key metrics.
- Stay informed about current events, industry trends, and best practices in communications.
- Bachelor's degree in Communications, Public Relations, Journalism, or a related field. Master's degree preferred.
- 7+ years of experience in communications, with a significant focus on crisis management and corporate reputation.
- Proven track record of successfully managing high-stakes communication situations.
- Extensive experience in media relations, including developing media strategies and handling media inquiries.
- Strong understanding of social media platforms and digital communication strategies.
- Excellent writing, editing, and verbal communication skills, with the ability to tailor messages for different audiences.
- Exceptional judgment, strategic thinking, and problem-solving abilities.
- Ability to work under pressure and make sound decisions in fast-paced environments.
- Experience in developing and implementing reputation management programs.
- Proficiency in PR monitoring and measurement tools.
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2
Senior Communications Specialist, Crisis & Reputation Management
60606 Chicago, Illinois
$90000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is a leading strategic communications firm seeking a seasoned Senior Communications Specialist to manage crisis and reputation management initiatives. This role is based in Chicago, Illinois, US , and operates under a hybrid work model, offering a balance of in-office collaboration and remote flexibility. You will be instrumental in developing and executing comprehensive communication strategies designed to protect and enhance client reputations, particularly during challenging situations. Your responsibilities will include conducting risk assessments, developing crisis communication plans, drafting key messaging, and managing media relations during sensitive periods. You will serve as a trusted advisor to clients, providing expert counsel on stakeholder engagement, public perception, and strategic narrative development. This position requires a deep understanding of media landscapes, social media dynamics, and corporate communications best practices. You will be adept at monitoring public discourse, identifying potential reputational threats, and formulating proactive and reactive communication responses. Collaboration is key; you will work closely with legal, HR, and executive leadership teams to ensure aligned and effective communication efforts. The ideal candidate possesses exceptional writing, editing, and verbal communication skills, with a proven ability to craft clear, concise, and impactful messages under pressure. Strong analytical thinking, strategic planning capabilities, and a calm, decisive demeanor are essential. Experience in media relations, public affairs, or corporate social responsibility is highly valued. This role offers a dynamic opportunity to work on high-stakes issues, shape public perception, and make a significant impact on client success in a hybrid work environment.
Responsibilities:
Responsibilities:
- Develop and implement crisis communication plans and strategies.
- Manage media relations and serve as a spokesperson when required.
- Draft press releases, statements, and other public communications.
- Monitor media and social media for reputational risks and opportunities.
- Provide strategic counsel to clients on reputation management.
- Coordinate internal and external stakeholder communications.
- Conduct post-crisis analysis and recommend improvements.
- Build and maintain strong relationships with key media contacts.
- Advise on proactive reputation-building initiatives.
- Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
- Minimum of 5 years of experience in communications, public relations, or media relations, with a focus on crisis management.
- Proven experience in developing and executing crisis communication strategies.
- Excellent written and verbal communication skills, with a strong command of messaging.
- Demonstrated ability to think strategically and act decisively under pressure.
- Proficiency in media monitoring tools and social media platforms.
- Strong understanding of corporate reputation management principles.
- Ability to build rapport and trust with clients and stakeholders.
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3
Senior Communications Manager - Crisis & Reputation Management
73101 Oklahoma City, Oklahoma
$105000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a seasoned Senior Communications Manager specializing in Crisis and Reputation Management to join their dynamic team in **Oklahoma City, Oklahoma, US**. This vital role requires a strategic thinker with a proven ability to navigate sensitive situations, protect brand integrity, and manage public perception effectively. You will be responsible for developing and executing comprehensive crisis communication plans, monitoring media landscapes, crafting timely and appropriate responses, and advising senior leadership on communication strategies during challenging times. The ideal candidate will possess exceptional writing and speaking skills, a deep understanding of media relations, and the resilience to thrive under pressure.
Key Responsibilities:
Key Responsibilities:
- Develop, implement, and manage proactive and reactive crisis communication strategies.
- Serve as a key point of contact and spokesperson during crisis situations.
- Monitor media coverage, social media, and relevant news channels for potential reputational risks and opportunities.
- Craft clear, concise, and impactful communication materials, including press releases, statements, talking points, and internal memos.
- Advise senior leadership on communication strategies, messaging, and potential reputational impacts of decisions.
- Build and maintain strong relationships with media outlets, industry influencers, and key stakeholders.
- Conduct media training for executives and spokespersons.
- Develop and manage crisis communication protocols and response plans.
- Oversee the creation and distribution of all external communications during sensitive periods.
- Analyze the effectiveness of communication strategies and report on outcomes.
- Collaborate with legal, security, and other relevant departments to ensure consistent messaging.
- Manage the company's online reputation and address negative sentiment proactively.
- Stay abreast of current events, societal trends, and communication best practices.
- Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field. Master's degree preferred.
- Minimum of 7 years of experience in public relations, corporate communications, or crisis management, preferably with experience in high-stakes environments.
- Demonstrated success in developing and executing crisis communication plans.
- Exceptional written and verbal communication skills, with a talent for crafting persuasive and sensitive messages.
- Strong understanding of media relations, social media management, and digital communications.
- Proven ability to remain calm, make sound decisions, and provide clear direction under pressure.
- Experience in advising senior executives and navigating complex organizational structures.
- Proficiency in media monitoring tools and communication software.
- Ability to work flexible hours, including evenings and weekends, as dictated by crisis situations relevant to **Oklahoma City, Oklahoma, US** operations.
- Strong project management and organizational skills.
- Experience in specific industries facing significant reputational challenges is a plus.
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4
Senior Communications Manager, Crisis & Reputation Management
23451 Virginia Beach, Virginia
$110000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a dynamic organization with a significant public presence, is seeking a seasoned Senior Communications Manager specializing in Crisis and Reputation Management. This role is based in Virginia Beach, Virginia, US , and offers a hybrid work model, allowing for flexibility while maintaining essential in-person collaboration. You will be responsible for safeguarding and enhancing the organization's public image, particularly during critical and sensitive situations.
As a Senior Communications Manager, your core duties will include developing and implementing robust crisis communication plans and protocols. You will serve as a key point of contact during crises, swiftly and effectively managing media relations, stakeholder communications, and internal messaging. Conducting ongoing risk assessments to identify potential reputational threats and proactively developing mitigation strategies will be paramount. You will monitor media coverage and social media channels, providing timely analysis and recommendations. Crafting clear, concise, and compelling communications for a variety of audiences, including press releases, statements, speeches, and social media content, will be essential. Building and maintaining strong relationships with key media outlets, influencers, and stakeholders is crucial. Training spokespersons and preparing them for media engagements will also be part of your responsibilities.
The ideal candidate will possess a Bachelor's degree in Communications, Public Relations, Journalism, or a related field, with a minimum of 6-8 years of experience in corporate communications, public relations, or media relations, with a specific emphasis on crisis management and reputation defense. Proven experience in developing and executing successful crisis communication strategies is essential. You must have exceptional writing, editing, and verbal communication skills, with the ability to think critically and act decisively under pressure. Strong media relations skills and a comprehensive understanding of social media platforms and digital communication strategies are required. Experience in developing and delivering media training is a plus. The ability to work collaboratively with legal, leadership, and other departments during sensitive situations is critical. This hybrid role demands a strategic thinker with excellent judgment and the ability to manage multiple urgent priorities effectively in the Virginia Beach, Virginia, US area.
As a Senior Communications Manager, your core duties will include developing and implementing robust crisis communication plans and protocols. You will serve as a key point of contact during crises, swiftly and effectively managing media relations, stakeholder communications, and internal messaging. Conducting ongoing risk assessments to identify potential reputational threats and proactively developing mitigation strategies will be paramount. You will monitor media coverage and social media channels, providing timely analysis and recommendations. Crafting clear, concise, and compelling communications for a variety of audiences, including press releases, statements, speeches, and social media content, will be essential. Building and maintaining strong relationships with key media outlets, influencers, and stakeholders is crucial. Training spokespersons and preparing them for media engagements will also be part of your responsibilities.
The ideal candidate will possess a Bachelor's degree in Communications, Public Relations, Journalism, or a related field, with a minimum of 6-8 years of experience in corporate communications, public relations, or media relations, with a specific emphasis on crisis management and reputation defense. Proven experience in developing and executing successful crisis communication strategies is essential. You must have exceptional writing, editing, and verbal communication skills, with the ability to think critically and act decisively under pressure. Strong media relations skills and a comprehensive understanding of social media platforms and digital communication strategies are required. Experience in developing and delivering media training is a plus. The ability to work collaboratively with legal, leadership, and other departments during sensitive situations is critical. This hybrid role demands a strategic thinker with excellent judgment and the ability to manage multiple urgent priorities effectively in the Virginia Beach, Virginia, US area.
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5
Senior Communications Manager - Crisis & Reputation Management
45201 Cincinnati, Ohio
$105000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a prominent entity within the media and public relations landscape, is seeking an experienced Senior Communications Manager specializing in Crisis and Reputation Management. This role, based in **Cincinnati, Ohio, US**, is crucial for safeguarding and enhancing the organization's public image during challenging periods. The ideal candidate will possess exceptional strategic thinking, rapid response capabilities, and a deep understanding of media relations, corporate communications, and stakeholder engagement.
Responsibilities:
Responsibilities:
- Develop, implement, and execute comprehensive crisis communication plans and strategies.
- Monitor media and social media landscapes for potential reputational risks and emerging issues.
- Serve as a primary point of contact and spokesperson during crisis situations, coordinating internal and external communications.
- Craft clear, concise, and compelling crisis communications materials, including press releases, statements, Q&As, and social media content.
- Proactively build and maintain strong relationships with key media contacts, influencers, and stakeholders.
- Advise senior leadership on communication strategies related to sensitive issues and potential crises.
- Conduct media training for spokespeople and key personnel.
- Manage corporate reputation through strategic messaging and proactive communication initiatives.
- Analyze communication effectiveness and provide post-crisis reports and recommendations for improvement.
- Collaborate with legal, security, and other departments to ensure integrated and aligned responses.
- Develop and maintain crisis communication toolkits and protocols.
- Stay abreast of global communication trends, best practices, and emerging technologies.
- Manage external PR agencies and consultants as needed.
- Ensure consistent brand messaging and tone across all communication channels.
- Lead rapid response efforts for urgent media inquiries and public relations challenges.
- Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field. Master's degree preferred.
- A minimum of 7 years of progressive experience in communications, with a significant focus on crisis management, reputation management, or corporate communications in a high-stakes environment.
- Proven track record of successfully managing complex communication crises.
- Exceptional writing, editing, and verbal communication skills, with the ability to adapt tone and style for various audiences.
- Strong understanding of media relations, social media strategy, and digital communications.
- Experience in media training and spokesperson preparation.
- Excellent strategic thinking, problem-solving, and decision-making abilities under pressure.
- Demonstrated ability to work effectively with senior leadership and cross-functional teams.
- Ability to remain calm, composed, and decisive in high-pressure situations.
- Experience working with PR agencies and managing external vendors.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Flexibility to work outside standard business hours during critical incidents.
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6
Senior Communications Manager, Crisis & Reputation Management
60601 Chicago, Illinois
$130000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client is seeking a seasoned Senior Communications Manager with expertise in Crisis & Reputation Management to join their dynamic team in Chicago, Illinois, US . This hybrid role offers a challenging and rewarding opportunity to safeguard and enhance our client's public image. You will be responsible for developing and implementing strategic communication plans to manage potential crises, mitigate reputational risks, and respond effectively to sensitive issues. The ideal candidate will possess a proven track record in public relations, media relations, and corporate communications, with a strong focus on crisis preparedness and response. Responsibilities include developing crisis communication protocols, preparing spokespersons, drafting compelling press releases and statements, and managing media inquiries during critical situations. You will also be involved in proactive reputation-building initiatives, stakeholder engagement, and monitoring public sentiment. We are looking for a strategic thinker with excellent written and verbal communication skills, a calm demeanor under pressure, and the ability to act decisively in fast-paced environments. Experience in issues management, stakeholder relations, and internal communications is also highly valued. This is a crucial role for protecting and advancing our client's brand and stakeholder trust. Join us and be at the forefront of shaping our client's narrative and resilience.
Key Responsibilities:
Key Responsibilities:
- Develop and execute comprehensive crisis communication plans and strategies.
- Serve as a key point of contact for media during crisis situations.
- Draft crisis communications materials, including press releases, statements, and social media content.
- Prepare and train spokespersons for media interactions.
- Monitor media coverage and public sentiment related to the organization.
- Develop proactive reputation management strategies and initiatives.
- Manage stakeholder communications during sensitive or critical periods.
- Collaborate with internal teams (legal, HR, security) on communication matters.
- Conduct post-crisis evaluations and recommend improvements to protocols.
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7
Senior Communications Manager, Crisis & Reputation Management
94101 San Francisco, California
$130000 Annually
WhatJobs
Posted 23 days ago
Job Viewed
Job Description
Our client, a globally recognized leader headquartered in San Francisco, California, US , is seeking an experienced Senior Communications Manager with a specialization in crisis and reputation management. This pivotal role demands a strategic thinker capable of navigating high-stakes situations and safeguarding the company's public image. You will be responsible for developing and executing comprehensive communication strategies to address potential crises, manage sensitive issues, and enhance corporate reputation. Key duties include monitoring media and social media for emerging issues, developing crisis communication plans and protocols, and serving as a primary spokesperson during challenging times. You will work closely with executive leadership, legal counsel, and relevant departments to ensure consistent and effective messaging. The ideal candidate will possess exceptional writing, editing, and verbal communication skills, with a proven ability to craft clear, concise, and impactful messages under pressure. Experience in media relations, stakeholder engagement, and internal communications is essential. You will also be responsible for conducting media training for key executives and developing proactive reputation-building initiatives. This role requires a deep understanding of the media landscape, strong analytical skills to assess public perception, and the ability to exercise sound judgment in fast-paced environments. A track record of successfully managing complex communication challenges is a must. You will contribute to building and maintaining trust with all stakeholders, including customers, employees, investors, and the public. This remote position offers the opportunity to work independently and collaborate with a world-class team on impactful communication strategies, playing a crucial role in protecting and enhancing the company's brand and integrity on a global scale.
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8
Senior Communications Manager - Crisis & Reputation Management
23219 Richmond, Virginia
$100000 Annually
WhatJobs
Posted 23 days ago
Job Viewed
Job Description
Our client, a prominent organization, is seeking a seasoned Senior Communications Manager specializing in Crisis and Reputation Management. This vital role, based in Richmond, Virginia, US , requires a strategic thinker adept at navigating complex communication landscapes and safeguarding organizational reputation. You will be responsible for developing and implementing comprehensive communication strategies to mitigate potential crises, manage public perception, and enhance stakeholder trust. The ideal candidate possesses exceptional writing and media relations skills, a keen understanding of public relations best practices, and the ability to remain calm and effective under pressure.
Responsibilities:
Responsibilities:
- Develop and execute proactive crisis communication plans and protocols.
- Monitor media and social media landscapes for potential reputational risks and emerging issues.
- Serve as a key spokesperson and manage media inquiries during sensitive situations.
- Craft clear, concise, and compelling messaging for various stakeholders, including employees, customers, investors, and the public.
- Develop and implement strategies to build and maintain a strong positive organizational reputation.
- Manage crisis communication teams and coordinate responses across different departments.
- Conduct media training for executives and spokespersons.
- Prepare crisis simulation exercises and debriefings.
- Build and maintain strong relationships with key media contacts and industry influencers.
- Advise senior leadership on communication strategies related to reputation management and crisis preparedness.
- Analyze the effectiveness of communication efforts and provide post-crisis evaluations.
- Ensure consistency in brand voice and messaging across all communication channels.
- Bachelor's degree in Communications, Public Relations, Journalism, or a related field. Master's degree preferred.
- 7+ years of experience in corporate communications, public relations, or media relations, with a significant focus on crisis management and reputation building.
- Proven experience in developing and executing successful crisis communication plans.
- Exceptional written and verbal communication skills, with a demonstrated ability to write for different audiences under pressure.
- Strong media relations expertise and a proven track record of securing positive media coverage.
- Experience working with senior executives and advising leadership on communication strategies.
- Ability to think strategically, anticipate potential issues, and respond effectively in high-stakes situations.
- Proficiency in media monitoring tools and social media analytics.
- Excellent judgment, discretion, and a commitment to ethical communication practices.
- Ability to manage multiple projects simultaneously and meet tight deadlines.
- Experience in a regulated industry is a plus.
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9