125 Critical Facilities jobs in the United States

Company Description

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world's biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we're proud to foster an inclusive culture of excellence and progression that's dedicated to serving our customers.

• Commitment to Diversity & Military Veterans
• Battle-Tested Leadership Experience
• 100% Data Center Focused
• Owner-Operator Mindset

Job Description

The Critical Facilities Technician (CFT) is responsible for all aspects of data center operations related to critical and non-critical infrastructure, equipment, and systems. They will participate in an unwavering attitude and commitment to safety and reliability within the Data Center. The CFT will drive continual improvements to the operational excellence of the data center by adhering to company standards and industry best practices. They will have a mindset of ongoing learning and development. Any resource who has not completed Level I training within 30 days of employment, and Level II training within 60 days of employment, will not be allowed to work on shift by themselves without a resource that has completed both Level I and II training.

RESPONSIBILITIES

• Operate and maintain critical and non-critical data center infrastructure, equipment, and systems
• Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks
• Monitor power, cooling capacity, and environmental conditions within the data halls
• Utilize a Computerized Maintenance Management System (CMMS) as a tool to manage all planned and unplanned data center work
• Perform preventive maintenance on data center electrical and mechanical equipment
• Assist with the development, revision, and execution of approximately 200 operating procedures and preventive maintenance inspections, and perform quality control reviews to ensure accuracy, clarity, and continual improvement
• Assist with the development of Data Center standards and policies when necessary
• Resolve all electrical and mechanical issues within the Data Center quickly while minimizing risk and properly communicate issues to the appropriate chain of command
• Respond to emergencies and critical issues as necessary and work independently and as a team, according to staffing and situation, towards complete recovery
• Troubleshoot and document technical issues, escalates as appropriate, and ensure issue resolution
• Assist with planning on all corrective issues
• Assist and/or complete physical and logical installations of T5 services
• Maintain accurate facility data including, rounds, PM work orders, change management, etc.
• Maintain strict adherence to change control activities
• Manage assigned workflow tasks in order to provide timely turnaround
• Escort and work effectively with outside contractors, ensure they are abiding by critical facility work rules
• Complete facility rounds at the beginning of each shift to ensure data center and grounds upkeep
• Follow T5 data center corporate policies and procedures
• Participate in facility training programs on a regular basis
• Assist in facility operations, as required
• Participate in construction and commissioning, as directed by the CFM
• Work shifts to support 24×7 data center operation, and have flexibility in work hours to cover other shifts
• On call emergency support as required
• Adhere to all federal and local safety laws
• Complete other such duties consistent with your role as you may be assigned by T5FM management

Qualifications

EDUCATION OR EQUIVALENT EXPERIENCE

• High school degree, required
• Prior military or technical school training, preferred
• 1-3+ years' experience in Mission Critical Environments
• Electrical or mechanical license, preferred

Additional Information

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, walk, sit, climb, and balance
• Ability to stoop, kneel, crouch and crawl using both arms and legs
• Ability to pick-up minimum 60 lbs.
• Ability to reach with both hands and arms
• Ability to grasp, push, and pull objects
• Ability to smell, talk and hear
• Ability to use hands and arms to reach, handle, feel, and type
• Ability to see at close and distance ranges and the ability to see and correctly distinguish color
• Ability to work inside and outside

All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Sign-On Bonus Details: Sign-on bonuses available for qualified candidates based on experience and expertise. Bonus eligibility and amounts are determined during the final stages of the interview process and may vary by candidate.

Location Requirement:Successful candidates must establish residency in or near Abilene, TX to fulfill the in-person requirements of this position.

Facilities Manager - Data Center

What this job involves -

As a Facilities Data Center Manager at JLL, you will be responsible for overseeing the day-to-day operations, maintenance, and optimization of our data center facilities. This role requires a blend of technical expertise, leadership skills, and strategic thinking to ensure the reliability, efficiency, and security of our data center infrastructure.

Your day-to-day tasks will include -

• Monitoring and managing data center operations, including power, cooling, and network systems
• Developing and implementing preventive maintenance schedules for all data center equipment
• Coordinating with IT teams to plan and execute infrastructure upgrades and expansions
• Ensuring compliance with industry standards, regulations, and company policies
• Managing vendor relationships and contracts for equipment and services
• Analyzing data center performance metrics and implementing improvements to enhance efficiency
• Developing and maintaining disaster recovery and business continuity plans
• Supervising and mentoring facilities team members
• Participating in capacity planning and budgeting processes for data center operations

Desired experience and technical skills -

Requirements:

• 5+ years of experience in data center operations and management
• In-depth knowledge of data center infrastructure, including power distribution, cooling systems, and network architecture
• Knowledge of Work Order Management Systems, Corrigo knowledge preferred
• Strong understanding of energy efficiency practices and sustainability initiatives in data centers
• Excellent problem-solving and decision-making skills
• Proven leadership and team management experience
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, high-pressure environment

Preferred:

• Professional certifications such as CDCP, DCPRO, or CDCS
• Experience with DCIM (Data Center Infrastructure Management) tools
• Knowledge of cloud computing and hybrid infrastructure environments
• Six Sigma or ITIL certification
• Experience with project management methodologies
• Familiarity with IoT and smart building technologies and BMS system

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

Job DescriptionJob DescriptionCompany Description

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers.

• Commitment to & Military Veterans
• Battle-Tested Leadership Experience
• 100% Data Center Focused
• Owner-Operator Mindset

Job Description

The Critical Facilities Manager (CFM) has overall responsibility for all aspects of data center management and operations throughout the year. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as they build a team of Technicians, Assistant Managers, and outside contractors capable of achieving the goal of 100% availability. The CFM will drive continual improvements to the operation by creating an expectation of learning and development of their staff.

RESPONSIBILITES

• Manage the complete physical asset pertaining to the Operation and Maintenance of the critical and noncritical data center infrastructure equipment and systems
• Build a staff of qualified technicians and junior managers with the necessary skill sets to deliver Total Availability (100% uptime) to T5’s customers while minimizing risk
• Manage power and cooling capacity and monitor environmental conditions within the Data Halls
• Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and business impact and communicate issues to management and customers in a timely manner
• On-call 24x7 to respond to all data center emergencies
• Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing
• Manage the on-boarding of new sites by working closely with the T5D and T5FM teams to ensure a seamless transition from construction to operations with a goal of 100% compliance with all T5 standards, policies, and lease expectations
• Manage day-to-day facilities support and operations staff, including coaching, progressive discipline, and separation
• Oversee the development and accuracy of site-level operating procedures and other documentation
• Manage oversight from preventive maintenance inspections and provide guidance on how to address issues
• Determine actionable items to address Quality Control review results
• Implement and develop standards for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center work
• Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials
• Manage access to the Data Center(s) ensuring the appropriate access control lists are maintained and reviewed regularly
• Customize planned maintenance procedures and schedules to follow best practices and OEM recommendations
• Assist and plan with clients on facilities issues
• Make space and power recommendations to the customer and manage power and cooling capacity and environmental conditions within the data halls
• Responsible for working with the VP FM to identify, document, and implement new policies and procedures as needed
• Enforce strict adherence to Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations
• Manage site safety and environmental compliance
• Responsible for the development and execution of annual opex and capex budgets
• Approve all facility invoices
• Work closely with T5HR to identify, evaluate, and hire new employees; ensure new employees are onboarded in a timely manner
• Set, review and approve employee work/PTO schedules; audit and process employee time and payroll
• Ensure that T5 training expectations are met and audit the process monthly
• Identify, vet, and approve all sub-contractors who will perform work on-site
• Develop PM contract scopes-of-work, negotiate contract terms and conditions, and ensure contract terms are fulfilled
• Coordinate and guide site-tours for current and future customers and industry groups as needed
• Assist with coordination with all other T5 groups (Development, Marketing, etc.) as needed
• Manage onsite special projects as assigned

Qualifications

EDUCATION AND EXPERIENCE

• Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years’ experience in mission critical environments
• Minimum 5 years direct management of non-exempt shift based employees, required
• Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus), preferred

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

• Exceptional verbal and written communication skills required for interacting with internal employees and leaders, and external contractors and customers
• Exceptional analytical and decision-making skills required for understanding and evaluating complex problems, including analyzing a problem, identifying solutions, and selecting the best solution
• Financial acumen including the ability to create and understand budgets, financial analysis, and invoicing
• Able to prioritize work based on business and customer demands
• Able to work within all levels of the organization
• Able to participate and engage in C-level discussions and conversations pertinent to facility operations
• Able to articulate concepts and ideas to a non-technical audience
• Able to lead and contribute to customer-requested business reviews and audits
• Able to understand and train others on electrical and mechanical systems, as well as other technical aspects of facilities management
• Able to read and understand complex drawings, systems and other documentation

Additional Information

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that should be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, walk, sit, climb, and balance
• Ability to stoop, kneel, crouch and crawl using both arms and legs
• Ability to reach with both hands and arms
• Ability to grasp, push, and pull objects
• Ability to smell, talk and hear
• Ability to use hands and arms to reach, handle, feel, and type
• Ability to see at close and distance ranges and the ability to see and correctly distinguish
• Ability to work inside and outside

All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to and in the workplace. We prohibit discrimination and harassment of any kind based on , , , , , , , genetic information, , or any other protected characteristic as outlined by federal, state, or local laws.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Sign-On Bonus Details: Sign-on bonuses available for qualified candidates based on experience and expertise. Bonus eligibility and amounts are determined during the final stages of the interview process and may vary by candidate.

Location Requirement:Successful candidates must establish residency in or near Abilene, TX to fulfill the in-person requirements of this position.

Facilities Manager - Data Center

What this job involves -

As a Facilities Data Center Manager at JLL, you will be responsible for overseeing the day-to-day operations, maintenance, and optimization of our data center facilities. This role requires a blend of technical expertise, leadership skills, and strategic thinking to ensure the reliability, efficiency, and security of our data center infrastructure.

Your day-to-day tasks will include -

• Monitoring and managing data center operations, including power, cooling, and network systems
• Developing and implementing preventive maintenance schedules for all data center equipment
• Coordinating with IT teams to plan and execute infrastructure upgrades and expansions
• Ensuring compliance with industry standards, regulations, and company policies
• Managing vendor relationships and contracts for equipment and services
• Analyzing data center performance metrics and implementing improvements to enhance efficiency
• Developing and maintaining disaster recovery and business continuity plans
• Supervising and mentoring facilities team members
• Participating in capacity planning and budgeting processes for data center operations

Desired experience and technical skills -

Requirements:

• 5+ years of experience in data center operations and management
• In-depth knowledge of data center infrastructure, including power distribution, cooling systems, and network architecture
• Knowledge of Work Order Management Systems, Corrigo knowledge preferred
• Strong understanding of energy efficiency practices and sustainability initiatives in data centers
• Excellent problem-solving and decision-making skills
• Proven leadership and team management experience
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, high-pressure environment

Preferred:

• Professional certifications such as CDCP, DCPRO, or CDCS
• Experience with DCIM (Data Center Infrastructure Management) tools
• Knowledge of cloud computing and hybrid infrastructure environments
• Six Sigma or ITIL certification
• Experience with project management methodologies
• Familiarity with IoT and smart building technologies and BMS system

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

Job DescriptionJob DescriptionCompany Description

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers.

• Commitment to & Military Veterans
• Battle-Tested Leadership Experience
• 100% Data Center Focused
• Owner-Operator Mindset

Job Description

The Critical Facilities Manager (CFM) has overall responsibility for all aspects of data center management and operations throughout the year. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as they build a team of Technicians, Assistant Managers, and outside contractors capable of achieving the goal of 100% availability. The CFM will drive continual improvements to the operation by creating an expectation of learning and development of their staff.

RESPONSIBILITES

• Manage the complete physical asset pertaining to the Operation and Maintenance of the critical and noncritical data center infrastructure equipment and systems
• Build a staff of qualified technicians and junior managers with the necessary skill sets to deliver Total Availability (100% uptime) to T5’s customers while minimizing risk
• Manage power and cooling capacity and monitor environmental conditions within the Data Halls
• Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and business impact and communicate issues to management and customers in a timely manner
• On-call 24x7 to respond to all data center emergencies
• Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing
• Manage the on-boarding of new sites by working closely with the T5D and T5FM teams to ensure a seamless transition from construction to operations with a goal of 100% compliance with all T5 standards, policies, and lease expectations
• Manage day-to-day facilities support and operations staff, including coaching, progressive discipline, and separation
• Oversee the development and accuracy of site-level operating procedures and other documentation
• Manage oversight from preventive maintenance inspections and provide guidance on how to address issues
• Determine actionable items to address Quality Control review results
• Implement and develop standards for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center work
• Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials
• Manage access to the Data Center(s) ensuring the appropriate access control lists are maintained and reviewed regularly
• Customize planned maintenance procedures and schedules to follow best practices and OEM recommendations
• Assist and plan with clients on facilities issues
• Make space and power recommendations to the customer and manage power and cooling capacity and environmental conditions within the data halls
• Responsible for working with the VP FM to identify, document, and implement new policies and procedures as needed
• Enforce strict adherence to Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations
• Manage site safety and environmental compliance
• Responsible for the development and execution of annual opex and capex budgets
• Approve all facility invoices
• Work closely with T5HR to identify, evaluate, and hire new employees; ensure new employees are onboarded in a timely manner
• Set, review and approve employee work/PTO schedules; audit and process employee time and payroll
• Ensure that T5 training expectations are met and audit the process monthly
• Identify, vet, and approve all sub-contractors who will perform work on-site
• Develop PM contract scopes-of-work, negotiate contract terms and conditions, and ensure contract terms are fulfilled
• Coordinate and guide site-tours for current and future customers and industry groups as needed
• Assist with coordination with all other T5 groups (Development, Marketing, etc.) as needed
• Manage onsite special projects as assigned

Qualifications

EDUCATION AND EXPERIENCE

• Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years’ experience in mission critical environments
• Minimum 5 years direct management of non-exempt shift based employees, required
• Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus),

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

• Exceptional verbal and written communication skills required for interacting with internal employees and leaders, and external contractors and customers
• Exceptional analytical and decision-making skills required for understanding and evaluating complex problems, including analyzing a problem, identifying solutions, and selecting the best solution
• Financial acumen including the ability to create and understand budgets, financial analysis, and invoicing
• Able to prioritize work based on business and customer demands
• Able to work within all levels of the organization
• Able to participate and engage in C-level discussions and conversations pertinent to facility operations
• Able to articulate concepts and ideas to a non-technical audience
• Able to lead and contribute to customer-requested business reviews and audits
• Able to understand and train others on electrical and mechanical systems, as well as other technical aspects of facilities management
• Able to read and understand complex drawings, systems and other documentation

Additional Information

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that should be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, walk, sit, climb, and balance
• Ability to stoop, kneel, crouch and crawl using both arms and legs
• Ability to reach with both hands and arms
• Ability to grasp, push, and pull objects
• Ability to smell, talk and hear
• Ability to use hands and arms to reach, handle, feel, and type
• Ability to see at close and distance ranges and the ability to see and correctly distinguish
• Ability to work inside and outside

All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to and in the workplace. We prohibit discrimination and harassment of any kind based on , , , , , , , genetic information, , or any other protected characteristic as outlined by federal, state, or local laws.

Job DescriptionJob DescriptionCompany Description

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers.

• Commitment to & Military Veterans
• Battle-Tested Leadership Experience
• 100% Data Center Focused
• Owner-Operator Mindset

Job Description

The Critical Facilities Manager (CFM) has overall responsibility for all aspects of data center management and operations throughout the year. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as they build a team of Technicians, Assistant Managers, and outside contractors capable of achieving the goal of 100% availability. The CFM will drive continual improvements to the operation by creating an expectation of learning and development of their staff.

RESPONSIBILITES

• Manage the complete physical asset pertaining to the Operation and Maintenance of the critical and noncritical data center infrastructure equipment and systems
• Build a staff of qualified technicians and junior managers with the necessary skill sets to deliver Total Availability (100% uptime) to T5’s customers while minimizing risk
• Manage power and cooling capacity and monitor environmental conditions within the Data Halls
• Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and business impact and communicate issues to management and customers in a timely manner
• On-call 24x7 to respond to all data center emergencies
• Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing
• Manage the on-boarding of new sites by working closely with the T5D and T5FM teams to ensure a seamless transition from construction to operations with a goal of 100% compliance with all T5 standards, policies, and lease expectations
• Manage day-to-day facilities support and operations staff, including coaching, progressive discipline, and separation
• Oversee the development and accuracy of site-level operating procedures and other documentation
• Manage oversight from preventive maintenance inspections and provide guidance on how to address issues
• Determine actionable items to address Quality Control review results
• Implement and develop standards for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center work
• Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials
• Manage access to the Data Center(s) ensuring the appropriate access control lists are maintained and reviewed regularly
• Customize planned maintenance procedures and schedules to follow best practices and OEM recommendations
• Assist and plan with clients on facilities issues
• Make space and power recommendations to the customer and manage power and cooling capacity and environmental conditions within the data halls
• Responsible for working with the VP FM to identify, document, and implement new policies and procedures as needed
• Enforce strict adherence to Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations
• Manage site safety and environmental compliance
• Responsible for the development and execution of annual opex and capex budgets
• Approve all facility invoices
• Work closely with T5HR to identify, evaluate, and hire new employees; ensure new employees are onboarded in a timely manner
• Set, review and approve employee work/PTO schedules; audit and process employee time and payroll
• Ensure that T5 training expectations are met and audit the process monthly
• Identify, vet, and approve all sub-contractors who will perform work on-site
• Develop PM contract scopes-of-work, negotiate contract terms and conditions, and ensure contract terms are fulfilled
• Coordinate and guide site-tours for current and future customers and industry groups as needed
• Assist with coordination with all other T5 groups (Development, Marketing, etc.) as needed
• Manage onsite special projects as assigned

Qualifications

EDUCATION AND EXPERIENCE

• Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years’ experience in mission critical environments
• Minimum 5 years direct management of non-exempt shift based employees, required
• Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus),

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

• Exceptional verbal and written communication skills required for interacting with internal employees and leaders, and external contractors and customers
• Exceptional analytical and decision-making skills required for understanding and evaluating complex problems, including analyzing a problem, identifying solutions, and selecting the best solution
• Financial acumen including the ability to create and understand budgets, financial analysis, and invoicing
• Able to prioritize work based on business and customer demands
• Able to work within all levels of the organization
• Able to participate and engage in C-level discussions and conversations pertinent to facility operations
• Able to articulate concepts and ideas to a non-technical audience
• Able to lead and contribute to customer-requested business reviews and audits
• Able to understand and train others on electrical and mechanical systems, as well as other technical aspects of facilities management
• Able to read and understand complex drawings, systems and other documentation

Additional Information

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that should be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, walk, sit, climb, and balance
• Ability to stoop, kneel, crouch and crawl using both arms and legs
• Ability to reach with both hands and arms
• Ability to grasp, push, and pull objects
• Ability to smell, talk and hear
• Ability to use hands and arms to reach, handle, feel, and type
• Ability to see at close and distance ranges and the ability to see and correctly distinguish
• Ability to work inside and outside

All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to and in the workplace. We prohibit discrimination and harassment of any kind based on , , , , , , , genetic information, , or any other protected characteristic as outlined by federal, state, or local laws.

• Manage day-to-day customer relationship(s) and ensure proper planning, notification, reporting and prompt resolution of any issues to meet all Service Level Agreement commitments
• Build and foster a positive team environment through inclusion, empowerment, development, and open communication
• Create, implement, and maintain facility policies, procedures and organizational structure within the boundaries established by management and corporate policy while aligning with federal, state, and local operating regulations or laws
• Develop and coordinate maintenance agreements, maintenance procedures, testing procedures, and inspections, as well as internal and external audit support
• Provide 100% uptime of all critical systems including mechanical, life safety, access control, surveillance, monitoring, and control systems utilizing in-house and vendor support
• Develop emergency response, response management and incident reporting plans
• Ensure the pro-active delivery of facilities support, capital projects, maintenance planning, and business continuity/disaster recovery planning
• Develop and manage the operations and capital budgets
• Use comparative analysis to between mechanical and controls systems performance and key performance indicators to monitor the effectiveness of operational programs through benchmarking and the utilization of best practices
• Approve all electrical and mechanical corrective issues within the data center to ensure resolution while minimizing risk
• Perform quality control reviews of processes and completed projects to ensure accuracy, clarity, and continual improvement
• Audit CMMS work-orders, equipment history records, and schedules to help maintain 100% accuracy in documentation
• Review responses to deficiency reports and ensures necessary corrective action is taken
• Insist on strict adherence to change control activities
• Develop and administer a training program to further the professional growth of the facilities department and ensure a safe working environment for all departments

• Ensure all vendors and customers are abiding by critical facility work rules
• Support site specific accreditation efforts
• Be available onsite during business hours and on call at all other times
• Keep facility clean and free of debris, including overseeing property management such as janitorial services and landscaping
• Follow Skybox policies and procedures
• Perform other work and special projects as assigned by Skybox leadership team

• Strong client-service orientation and proven team player
• Proficiency in the Microsoft Office Suite
• Handling confidential information with professionalism and discretion
• Excellent verbal, written, and interpersonal communication skills
• Exceptional time and task management skills to meet strict deadlines
• Self-motivated to see tasks and projects to completion with minimal supervision
• Ability to interact positively and professionally internally and externally with all levels of an organization
• Exceptional organizational, quantitative, and problem-solving skills
• Ability to approach problems both logically and creatively
• Effectively manage teams and projects

• Proven results in budgeting, reporting, cost estimation, engineering knowledge, and personnel management experience
• Intimate knowledge of security and compliance relating to data center best practices
• Detailed technical knowledge for various systems such as: electrical distribution, emergency/standby power, HVAC, fire, and monitoring and control

• May be required to participate in on-call rotation.
• Work in both indoor and outdoor environments with moderate to loud noise levels.
• Weekend work based on shift schedules to ensure an optimal critical facility environment.
• Moderate physical labor is required. May lift 45 pounds or more, use fingers and hands, work on varying heights and ladders, crouch or crawl, and walk on uneven terrain at job sites.

Job Description

The Critical Facilities Manager (CFM) has overall responsibility for all aspects of data center management and operations throughout the year. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as they build a team of Technicians, Assistant Managers, and outside contractors capable of achieving the goal of 100% availability. The CFM will drive continual improvements to the operation by creating an expectation of learning and development of their staff.

RESPONSIBILITES

• Manage the complete physical asset pertaining to the Operation and Maintenance of the critical and noncritical data center infrastructure equipment and systems
• Build a staff of qualified technicians and junior managers with the necessary skill sets to deliver Total Availability (100% uptime) to T5’s customers while minimizing risk
• Manage power and cooling capacity and monitor environmental conditions within the Data Halls
• Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and business impact and communicate issues to management and customers in a timely manner
• On-call 24x7 to respond to all data center emergencies
• Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing
• Manage the on-boarding of new sites by working closely with the T5D and T5FM teams to ensure a seamless transition from construction to operations with a goal of 100% compliance with all T5 standards, policies, and lease expectations
• Manage day-to-day facilities support and operations staff, including coaching, progressive discipline, and separation
• Oversee the development and accuracy of site-level operating procedures and other documentation
• Manage oversight from preventive maintenance inspections and provide guidance on how to address issues
• Determine actionable items to address Quality Control review results
• Implement and develop standards for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center work
• Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials
• Manage access to the Data Center(s) ensuring the appropriate access control lists are maintained and reviewed regularly
• Customize planned maintenance procedures and schedules to follow best practices and OEM recommendations
• Assist and plan with clients on facilities issues
• Make space and power recommendations to the customer and manage power and cooling capacity and environmental conditions within the data halls
• Responsible for working with the VP FM to identify, document, and implement new policies and procedures as needed
• Enforce strict adherence to Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations
• Manage site safety and environmental compliance
• Responsible for the development and execution of annual opex and capex budgets
• Approve all facility invoices
• Work closely with T5HR to identify, evaluate, and hire new employees; ensure new employees are onboarded in a timely manner
• Set, review and approve employee work/PTO schedules; audit and process employee time and payroll
• Ensure that T5 training expectations are met and audit the process monthly
• Identify, vet, and approve all sub-contractors who will perform work on-site
• Develop PM contract scopes-of-work, negotiate contract terms and conditions, and ensure contract terms are fulfilled
• Coordinate and guide site-tours for current and future customers and industry groups as needed
• Assist with coordination with all other T5 groups (Development, Marketing, etc.) as needed
• Manage onsite special projects as assigned

Qualifications:
Qualifications

EDUCATION AND EXPERIENCE

• Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years’ experience in mission critical environments
• Minimum 5 years direct management of non-exempt shift based employees, required
• Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus), preferred

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

• Exceptional verbal and written communication skills required for interacting with internal employees and leaders, and external contractors and customers
• Exceptional analytical and decision-making skills required for understanding and evaluating complex problems, including analyzing a problem, identifying solutions, and selecting the best solution
• Financial acumen including the ability to create and understand budgets, financial analysis, and invoicing
• Able to prioritize work based on business and customer demands
• Able to work within all levels of the organization
• Able to participate and engage in C-level discussions and conversations pertinent to facility operations
• Able to articulate concepts and ideas to a non-technical audience
• Able to lead and contribute to customer-requested business reviews and audits
• Able to understand and train others on electrical and mechanical systems, as well as other technical aspects of facilities management
• Able to read and understand complex drawings, systems and other documentation

Additional Information

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that should be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, walk, sit, climb, and balance
• Ability to stoop, kneel, crouch and crawl using both arms and legs
• Ability to reach with both hands and arms
• Ability to grasp, push, and pull objects
• Ability to smell, talk and hear
• Ability to use hands and arms to reach, handle, feel, and type
• Ability to see at close and distance ranges and the ability to see and correctly distinguish color
• Ability to work inside and outside

All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

For 25 years, Stream Data Centers  has been a trusted partner in providing world-class data center solutions. With a focus on sustainable, secure, and reliable infrastructure, Stream empowers businesses to scale their digital operations while prioritizing environmental and social responsibility. 

Stream Data Centers continues to set new standards for innovation, operational excellence, and sustainability in the data center industry, having provided premium data center services since 1999. Now, with 90% of its inventory leased to Fortune 100 customers, the company has acquired, developed and managed more than 27 data center projects nationally, while leadership has remained consistent for over two decades. 

From site selection to data center construction and operations, Stream develops wholesale colocation capacity and build-to-suit facilities for hyperscale and enterprise users in major markets across the United States. Additionally, Stream sources and develops low-risk land sites for optimum data center development and provides energy procurement services with a focus on reducing market risk and providing low-cost renewable energy options. 

Stream Data Centers is headquartered in Dallas, Texas and is the technical real estate affiliate of Stream Realty Partners , a full service commercial real estate investment, development and services company. With $8.8 billion in annual transactions and 1,400+ professionals in 17 core markets, Stream is one of the most successful commercial real estate firms in the nation. 

POSITION OVERVIEW:

The Critical Facility Manager  is primarily responsible for a team (10-15) of highly respected, well-trained, and customer-focused Critical Engineering Technicians (CETs).  With direction from the Director of Site Operations, this manager oversees workflow/work order management, training plans, event management, customer communications, hiring, and performance management of the assigned CET team.  This manager will leverage his or her extensive experience to help guide the team in some of the more challenging aspects of maintenance in areas such as:  critical MOP development, testing plans, sparing approaches, capital planning, end-of-life replacement and expansion of existing facilities while eliminating risk to our customers and their businesses. 

ESSENTIAL FUNCTIONS:

• Manage the engineering & operations functions at the facility with the objectives of safely and effectively operating machinery and building systems
• Hold employees accountable on preventive/corrective maintenance of facility equipment
• Encourage and foster a team-oriented environment through feedback
• Manage contracted service work at the facility - which requires understanding and developing the scope of service, bidding, awarding, and administering contracts

RESPONSIBILITIES:

• Train CFEs, as appropriate, in new processes and procedures
• Direct and maintain the site-specific preventive maintenance and work order program
• Work with cross function teams on a multitude of projects to further develop the facilities or business
• Understand the engineering and operational aspects of the building systems; recognize system performance deficiencies immediately and respond to operational and emergency situations
• Using knowledge of the systems in place, coupled with performance data collected, evaluate the performance of systems, and suggest cost-effective improvements to service and operating efficiency
• Ensure the availability of an adequate inventory of tools and other supplies to operate the building
• Protect and improve the value of our assets and ensure that building machinery and systems meet or exceed their expected life
• Organize administrative functions related to site operations, such as a work orders and maintenance activities, budgets, etc.
• Assist with the preparation of operational and capital portions of the budget
• Ensure that major projects performed at the building are properly planned, executed, and closed out in accordance with current best practices in our industry
• Oversee the activities of contractors working within the building
• Assist with root cause analysis and troubleshooting/problem solving

QUALIFICATIONS / (KNOWLEDGE, SKILLS, ABILITIES):

• Bachelor’s degree in engineering, business or related field, or equivalent work experience required
• 6+ years of experience with advanced understanding of the electrical or mechanical systems involved in critical data center operations such as: feeders, transformers, generators, switchgear, UPS systems, ATS units. PDU units, pumps, air handling units and CRAC units5+ years of direct managerial experience and interpersonal skills strongly preferred
• Proven record of excellent internal and external customer service
• Ability to prioritize in a complex, fast-paced environment
• Ability to communicate well in both oral and written reports
• Proficiency in Microsoft Office, Outlook, Word, Excel and building automation systems

PHYSICAL REQUIREMENTS/CONSIDERATIONS:

• Work at heights and from ladders.
• Perform physical tasks, including moving heavy equipment (50 pounds), operating critical infrastructure, crawling in tight spaces.
• Work in a noisy environment with ear protection and eye protection.
• Work in a critical environment with potential for high stress decision making.
• Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk. Use hands to manipulate small wires and objects.
• Lift up to 50lbs

The pay range for this role is between $20,000- 140,000(base). Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. Stream Data Centers offers annual bonus, benefits, flexible time off (vacation), 401k and a variety of other perks and benefits.

___

Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sex, age, national origin, disability, military status, or any other reason prohibited by law. Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

If you need any assistance or an accommodation throughout the interview process due to a disability , you may contact us