1,762 Crm Implementation jobs in the United States

Working directly with the Program Management Office the Senior Project Manager will execute and facilitate as well as aid in the directing of strategy, business analysis, resource allocation and project management for strategic projects conducted at the firm, specifically the implementation of a Customer Relationship Management (CRM) system. As a senior member of the PMO team, the Senior Project Manager will partner with stakeholders at all levels, leveraging a deep knowledge of the asset management industry to deliver complete business solutions aligned with the strategic vision and corporate goals of the firm. Initiatives managed by Sr. PMs will directly align to the strategic goals of the firm and typically will be multi-year, cross-functional efforts with significant resource and monetary investment. This position will be expected to oversee and manage the complete lifecycle of projects including oversight for all business, operations and technical efforts and related budgets The Senior Project Manager will institute an open and transparent communication environment for all project efforts across project team members, stakeholders and sponsors.

As a dependency to project success, the Senior Project Manager will follow and champion the project management best practices and guideline as defined by the PMO. The Senior Project Manager will participate in, and provided input to, the ongoing efforts to improve efficiency of the PMO team and project management functions.

Principal Responsibilities:

• Further the business goals of the firm through the direct management and execution of best-in-class projects /solutions.
• Build strong relationships with business divisions and departments across the firm globally; represent, champion and further the goals and opportunities of the teams in support of assigned initiatives.
• Display, or actively gather, a detailed understanding for the business needs and objectives of the firm and related internal clients globally based on project.
• Provide project management, prioritization, direction, and leadership to team members in order to accomplish defined project deliverables.
• Plan, implement and control project work
• Develop project scope, budgets, project plans and communication plans
• Manage and monitor all project deliverables to successful completion, leverage PMO best practices and complete project artifacts as appropriate.
• Actively create and manage project work plans, issues, risks, and key decisions.
• Monitor project budget and resources working with PMO colleagues and project team members, escalate issues as appropriate.
• Work with project team to allocate resources appropriately. Review demand and capacity and be able to work out conflicts or reprioritize as needed.
• Actively communicate with project team members, sponsors, and stakeholders
• Create metrics to measure project success
• Conduct lessons learned meetings/surveys and analyze data and report to sponsor and team
• Demonstrated ability to work independently on a wide array of projects.
• Extensive experience in project lifecycle management, feasibility analysis and conceptual design through development, implementation, training and rollout.
• Ability to align functional expertise and solutions to meet the changing demands of clients, competitors and regulators
• Strong interpersonal and management skills, including the ability to work across the organization and interact/influence/negotiate effectively at all levels of management and peers.
• Serve as a subject matter expert in the field of Project Management, maintaining a solid understanding of the field and its related technologies.
• Performs additional duties as required.

• Bachelor's degree or equivalent required. Master's degree or equivalent preferred.
• Ten more (10+) years of related project management experience within the asset management of financial services industry.
• Practical experience leading strategic, cross-functional, multi-year projects through all phases of delivery
• Experience serving as the PM on at least on CRM implementation. Salesforce strongly preferred.
• Previous member of an Enterprise or Project Management Office preferred
• Financial skills to manage project's operating and capital budgets.
• Excellent interpersonal, communication, and management skills. Experience designing and delivering presentations and training to diverse audiences, including senior management, administrative staff members, technical and non-technical personnel, and clients of the firm.
• Ability to work independently.
• Ability to interact with all levels of the management.
• Project Management Professional (PMP) certification preferred

Job Title: Software Implementation SpecialistJob Description

The Software Implementation Specialist will lead the modernization of our technology stack with a primary focus on ERP, MRP, and CRM transitions, ensuring seamless operational continuity. This role encompasses various IT functions, including network administration, server management, hardware support, database administration, and data integration.

Responsibilities

• Lead the transition and migration of ERP, MRP, and CRM systems.

• Ensure operational continuity during technology stack modernization.

• Administer network and manage servers.

• Provide hardware support and oversee database administration.

• Integrate data across different platforms and systems.

• Participate in launching AI initiatives as part of IT duties.

Essential Skills

• Proven experience in ERP migration.

• Familiarity with CRM migration and management.

• Strong background in IT project management.

• Competency in network administration.

• Experience as a database administrator.

• Expertise in data integration.

Additional Skills & Qualifications

• Degree or background in software engineering or programming.

• Hands-on experience in ERP/MRP/CRM management.

• Experience in server and database administration.

Work Environment

The role is based in a manufacturing environment, where you will be part of a 60-person team. As the main point of contact in the department, you will manage IT duties and help launch AI initiatives.

Job Type & Location

This is a Contract position based out of Commerce, California.

Pay and Benefits

The pay range for this position is $45.00 - $55.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Commerce,CA.

Application Deadline

This position is anticipated to close on Aug 31, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.

• Job Title: CRM Solutions Developer
• Location: Phoenix, AZ (Remote)
• Tax Term (W2, C2C): W2
• Job Type (Permanent/Contract) : Contract
• Duration: 6+ months
• Pay Range: $65-70/Hour

• Learn area's direct flow; and how it affects surrounding systems and operational areas.
• Design, maintain, develop, and enhance Salesforce or Microsoft Dynamics systems and programs.
• Design and code basic-level systems, programs, and interfaces, using the appropriate structured programming techniques and programming languages.
• Participate in the development, review, and creation of documentation used to support associated systems.
• Create logic, system, and program flows for complex systems, including interfaces and metadata
• Write and execute unit test plans. Track and resolve any processing issues.
• Implement and maintain operational and disaster-recovery procedures.
• Participate in small to medium projects.
• Participate in the review of code and/or systems for proper design standards, content and functionality.
• Assist with development and delivery of presentations to staff and management
• Participate in all aspects of the Systems Development Life Cycle
• Analyze data/files and map data from one system to another
• Adhere to established source control versioning policies and procedures
• Develop programs, time estimates and project schedules based on prioritization and business requirements.
• Use sound project management methodology and demonstrate solid time management skills.
• Monitor and create priority list(s) that are agreed to by user management
• Meet timeliness and accuracy goals.
• Communicate status of work assignments to stakeholders and management.

• Design, maintain and develop moderately complex systems and CRM applications
• Participate or lead medium projects.
• Track and resolve processing problems, coordinating with all appropriate areas
• Assist Users/Analysts with the development of system interface specifications
• Develop, write and implement processing requirements and post implementation review
• Develop time and cost estimates and system modification schedules.
• Create and deliver presentations to staff and management.

• Facilitate and/or create new procedures and processes that support advancing technologies or capabilities
• Build, support, and maintain moderately complex processes, CRM applications, and data
• Evaluate high-level project information and assess project components to forecast work effort required
• Provide peer-level review and mentoring to levels 1 and 2
• Participate and/or lead large- or complex-technical projects

• Serve as primary operational contact for internal and external customers when needed or in the absence of the Manager
• Ensure Service Level Agreements between department and operational or technical areas are met
• Lead, develop and mentor staff by providing opportunities for growth through delegation, training, and assignment to various project teams
• Inform the manager/supervisor of any issues impacting the efficient and effective performance of the department including system, resource, and informational barriers; Provide timely feedback to team member on performance
• Assist the manager/supervisor in the day-to-day operations of the department

1. Required Work Experience

• Level 1: 1 year
• Level 2: 3 years
• Level 3: 5 years
• Level 4: 7 years

• Level 2: 2 years
• Level 3: 3 years
• Level 4: 4 years

• Level 3: 1 year
• Level 4: 3 years

1. Required Education

• High School Diploma or GED

1. Required Licenses

• N/A

1. Required Certifications

• MS Dynamics Certification or Salesforce Certifications ( Applies to Level 4)

• Lead the design and implementation of Salesforce Health Cloud platform, including architecture design patterns, technology decisions, and alignment of services across partners and internal platforms.
• Understand and define the architecture for large-scale Patient Support Programs (PSPs), including the patient journey, patient case management, and patient engagement.
• Ensure alignment with Enterprise architecture strategy and adherence to governance standards.
• Translate business and technical requirements into an architectural blueprint and design specifications.
• Responsible for the strategies, processes, and logic to integrate partner services into the overall program (ex. - Benefits Verification, Co-Pay, Dispense, etc.)
• Support teams of specialized professionals in large-scale programs to successfully deliver projects focused on the patient services domain.
• Provide architecture direction and oversight of Health Cloud implementations and integrations using Snowflake, Informatica, AWS S3, Python, and related technologies.
• Collaborate with key stakeholders to understand solution requirements as well as business and technical challenges.
• Participate in the supplier selection process, evaluating the usefulness and cost of products and making appropriate recommendations
• Conduct hands-on Proof of Concepts (PoCs) to swiftly verify the feasibility of solutions and present PoC outcomes to technology and business stakeholders.
• Streamline and simplify the existing patient solution architecture, deliver reusable services, enhance overall system performance, and identify cost-saving opportunities.
• Proactively identify and capitalize upon opportunities to share/re-use existing components where possible.
• Collaborate with enterprise and domain architects as well as cross-functional teams to ensure complete and operable solutions that align with business processes.
• Identify and communicate business, application, and technical risks associated with application implementation.
• Working closely with project management and delivery teams to review and mitigate any architecture related issues and risks during project execution and lifecycle.
• Create/maintain architecture artifacts, C4 Model diagrams, and documentation, updating as necessary, and communicating changes clearly and professionally.
• Provide expert knowledge of technical and application architecture to the various development teams.
• Create and maintain current and target-state architecture roadmaps aligned with business needs.
• Manage individual workload and deliver on agreed-upon milestones and date commitments.
• Communicate effectively, professionally, and routinely with project team members and the solution architecture team regarding project progress/status and any significant design changes/challenges.

• 5 years of extensive experience in architecting solutions using Salesforce OmniStudio. Excellent knowledge of building scalable integrations using Integration Procedures, building custom UX using OmniScripts & Data Raptors.
• Bachelor's degree in a relevant field.
• Salesforce certified Application and System Architect preferred.
• Extensive background in designing, developing, and optimizing Salesforce HealthCloud applications, including understanding of FHIR data integrations, data privacy and security, consent management.
• Excellent written and oral communication skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.
• Proven ability to translate functional requirements into technical/solution design, ensuring alignment with business goals and objectives.
• Experience providing consumer or patient-facing technologies, understanding the unique challenges and requirements of delivering solutions in this space.
• Knowledge of GxP, HIPAA, and GDPR and the ability to ensure compliance with these regulations in the design and implementation of patient solutions.
• Experience in encryption, data masking and data anonymization techniques
• Detail-oriented, customer-driven, and able to work well across time zones on a global team.
• Ability to work collaboratively as a team player, fostering a positive and productive work environment.
• Demonstrated professional and reliable behavior, consistently delivering high-quality work and meeting deadlines.
• Hands-on knowledge of current technology standards/trends coupled with a desire to continually expand personal knowledge/skills
• Experience executing cloud-native technologies and API Strategies

Join to apply for the Senior Manager, CRM Strategy & Solutions role at Revolution Medicines

Join to apply for the Senior Manager, CRM Strategy & Solutions role at Revolution Medicines

Get AI-powered advice on this job and more exclusive features.

Revolution Medicines is a clinical-stage precision oncology company focused on developing novel targeted therapies to inhibit frontier targets in RAS-addicted cancers. The companys R&D pipeline comprises RAS(ON) Inhibitors designed to suppress diverse oncogenic variants of RAS proteins, and RAS Companion Inhibitors for use in combination treatment strategies. As a new member of the Revolution Medicines team, you will join other outstanding professionals in a tireless commitment to patients with cancers harboring mutations in the RAS signaling pathway.

The Opportunity:

We are seeking an experienced and strategic Senior Manager, CRM Strategy & Solutions to lead and evolve our CRM ecosystem across both Commercial Development and Clinical & Medical Affairs . This role will oversee CRM capability planning, cross-functional solution design, and vendor alignment to support enterprise-wide field engagement strategies.

As a strategic thought partner and systems leader, you will translate complex business needs into scalable CRM solutions, drive platform governance, and collaborate across Commercial, Medical, IT, and external partners to support global growth and customer engagement excellence.

Key Responsibilities :

CRM Strategy, Governance & Roadmap Execution

• Lead the strategic CRM roadmap across Commercial Development and Clinical & Medical Affairs functions.
• Act as the platform owner and cross-functional integrator for systems such as Veeva CRM, Vault, Salesforce, and related field enablement tools.
• Define, prioritize, and implement CRM enhancements that align with business growth, compliance standards, and customer engagement strategy.
  
  

• Lead cross-functional CRM workstreams, including coordination of business analysts, IT developers, and third-party vendors.
• Serve as the key contact for CRM platform governance, vendor performance management, and contract oversight.
• Mentor junior analysts or consultants supporting CRM and field force technology initiatives.
  
  

• Partner with Commercial and Medical Affairs leadership to define CRM capabilities that enable omni-channel engagement, field force effectiveness, and closed-loop marketing.
• Drive requirements gathering, gap analysis, and user story development to support scalable CRM solutions.
• Ensure field teams are equipped with advanced CRM tools such as Next Best Action, HCP insights, call planning, and engagement tracking.
  
  

• Oversee end-to-end delivery of CRM initiatives, including project planning, execution, UAT, and go-live support.
• Champion change management, user adoption, and training, ensuring field and HQ teams are equipped to leverage platform capabilities effectively.
• Monitor system performance, collect user feedback, and implement continuous improvement initiatives to enhance system usability and business value.
  
  

• Collaborate with IT, Marketing, Data & Analytics, Regulatory, and Compliance to ensure CRM solutions meet enterprise data standards and field usability requirements.
• Support integration of CRM with external systems such as marketing automation platforms, data warehouses, MDM tools, and specialty pharmacy data feeds.
  
  

• Bachelors degree in Information Systems, Computer Science, Business Administration, or related field.
• 7+ years of CRM platform experience, including 3+ years in leadership or cross-functional project ownership roles within life sciences or biotech.
• Demonstrated experience supporting Medical Affairs, Field Medical, and Commercial teams with CRM-based solutions.
• Proven track record managing CRM feature roadmaps, vendor partnerships, and field enablement initiatives.
• Strong understanding of HCP/KOL engagement, territory alignment, CRM analytics, and field performance tracking.
• Proficient in Agile delivery methods and tools such as JIRA, Confluence, and UAT facilitation.
• Excellent interpersonal and communication skills; capable of influencing senior stakeholders and leading through ambiguity.
• Embody and promote our core values of patient-centricity, collaboration, integrity, and innovation.
• Lead with accountability, transparency, and a continuous improvement mindset.
• Act as a trusted business advisor and technology champion, balancing execution excellence with long-term CRM strategy development.
• Foster cross-functional alignment and coach colleagues on system best practices, field usability, and compliance.
  
  

• Salesforce, Veeva CRM, or other CRM certification(s) are a plus.
• Experience with CRM API integrations (e.g., data warehouses, marketing automation, analytics platforms).
• Experience Health Care Provider (HCP) and Key Opinion Leader (KOL) engagement, lead and opportunity management, territory alignments, performance management, insight collection and analysis.
• Experience working with internal and external sales and marketing data sources leveraged in a Commercial setting (ERP, Website, Hub, Specialty Pharmacy, Diagnostics, secondary data, reference data, etc.)
• Familiarity with Agile methodologies and tools (i.e JIRA or Confluence.)
• Experience supporting product launches or field force enablement initiatives.
• Strong analytical and problem-solving skills with a proactive mindset.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other

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