1,255 Crm Manager jobs in the United States

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
At Peacock, we know life is complicated but believe entertainment shouldn't be. We envision a more human streaming experience that embraces the entertainment you love. Backed by 100+ years of NBCUniversal legacy, we know how to entertain. We combine this legacy with an insatiable itch for innovation, embracing the data and technologies that challenge the status quo. Our team is never done obsessing over how best to deliver excellence across television, film, sports, news, and more. 
This ambition is a group effort. As challengers at heart, our secret weapon is our talented team of big thinkers, data-driven drivers of growth and innovation. We start by putting people first, embracing empathy and compassion to create a more dynamic, more fulfilling workplace and a better, more enjoyable product. As a company, we embrace the power of transparency and inclusion. We know the best idea can come from anywhere, so we're committed to creating an organization where we act as one and put ego aside. We are determined to forge the next frontier of streaming through trust, teamwork, and talent.
The Position
Peacock is looking for a CRM Manager to lead the campaign execution process for our ad hoc email marketing campaigns. This role will work on the CRM team and lead a team of Specialists who will own the build and deployment process of email marketing communications. A successful candidate understands data workflows, customer segmentation, testing best practices, and has a knack for detail.
Responsibilities
+ Partner closely with Design, Audience, and Strategy teams to develop best in class email marketing campaigns.
+ Leverage marketing tools and available functionalities to drive innovation, recommend ways to utilize the existing tech stack to create new efficiencies, and ensure the right message gets sent to the right user at the right time.
+ Own the end-to-end campaign process, including campaign planning, creative development, deployment, and monitoring.
+ Develop briefs and rollout project plans for new features - ensure A/B testing best practices are applied, a clear measurement framework is outlined, and tests are conducted and documented.
+ Provide operational support by identifying new opportunities to streamline internal workflows.
+ Lead solutioning and troubleshooting with vendors to ensure a cohesive consumer messaging journey and support the ongoing audit of lifecycle marketing campaigns to drive customer engagement.
Qualifications/Requirements
+ 4+ years relevant email marketing and email operations experience.
+ Excellent organizational and prioritization skills, with project management experience.
+ Excellent written and verbal communication; good listener with the ability to internalize feedback.
+ Experience working cross-functionally with marketing strategy teams, analytics, and creative teams.
+ Experience managing direct reports.
+ Entertainment industry marketing experience preferred.
+ Accountable, able to effectively manage time, hitting all deliverables without need for reminders.
+ Team player who also demonstrates leadership skills in a matrix managed organization with multiple stakeholders.
+ Advanced knowledge of HTML, Adobe Creative Suite, and email coding best practices.
+ Experience with Braze or a similar ESP.
Additional Requirements
+ This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page ( of the Careers website.
Salary Range: $90,000-$115,000. This position is bonus and long-term incentive eligible.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to

**City/State:** Saint Louis, Missouri
**Categories:** Information Services
**Job Status:** Full-Time
**Req ID** : 97284
**Pay Range:** $83,865.60 - $136,593.60 / year (Salary or hourly rate is based on job qualifications and relevant work experience)
**Additional Information About the Role**
Are you a visionary strategist with expert-level proficiency in Technolutions Slate? This hybrid role of Slate CRM Manager requires a leader who can architect a comprehensive constituent relationship strategy and execute it through hands-on administration of the Slate CRM platform. You will oversee the entire student lifecycle, from initial inquiry through enrollment, ensuring seamless, personalized, and data-driven interactions. Leveraging AI, you will enhance personalization and operational efficiency, serving as the institution's go-to expert for all things CRM.
Onsite position, Monday-Friday during normal business hours.
**Overview**
With a legacy beginning in 1902, **Goldfarb School of Nursing at Barnes-Jewish College** has a strong tradition of educating health care professionals.
Goldfarb School of Nursing is located on the Washington University Medical Campus in St. Louis and is affiliated with Barnes-Jewish Hospital, with a second site at Missouri Baptist Medical Center. Goldfarb is a private nursing college that enrolls over 650 students in its baccalaureate, masters and doctoral degree programs. Goldfarb has nationally recognized educational facilities with state-of-the-art classrooms, lecture halls and sophisticated Clinical Simulation Institute labs with patient simulation manikins and exam rooms that provide high-tech, advanced nursing care experiences.
Goldfarb School of Nursing at Barnes-Jewish College is accredited by the Higher Learning Commission (HLC), the Commission on Collegiate Nursing Education (CCNE) and is approved by the Missouri State Board of Nursing and Higher Education Commission.
To learn more about Goldfarb School of Nursing at Barnes-Jewish College, visit BarnesJewishCollege.edu
**Preferred Qualifications**
**Role Purpose**
The Senior/Lead level analyst in Technology is skilled to lead multiple software configuration projects. This role will be working on management of CIs and maintaining coherence between CIs for specific configurations. Role will also work on auditing and controlling changes to a configuration and maintaining the integrity, coherence, and traceability of that configuration throughout the project, system and/or service life cycle adhering to established safety, security and quality standards. This role will also be reviewing the work performed by other team members and guides the junior resources in their work activities. This role will be prioritizing the incidents and provides solutions to complex issues. Stakeholder communication on issues, improvements, risks, etc. is also responsibility of this role.
**Responsibilities**
+ Plans the capture and management of CIs. Controls scope of configuration management processes. Identifies, evaluates and manages the adoption of tools, techniques and processes for configuration management. Contributes to the development of configuration management strategies, policies and guidelines.
+ Undertakes or supervises complex installations and de-installations of systems or components. Develops procedures and standards for installation and handover to maintain and improve the installation service. Ensures adherence to established safety and quality procedures.
+ Prioritizes and diagnoses incidents. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents. Facilitates recovery, following resolution of incidents. Contributes to testing and improving incident management procedures.
+ Contributes to the design and implementation of a service catalogue. Enables automation of service requests and order fulfilment. Provides advice and guidance on the information to be included in the service catalogue.
+ Deals with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and dissemination of relevant information. Collects and uses feedback from customers to measure the effectiveness.
+ May be part of an after-hours on-call rotation.
**Minimum Requirements**
**Education**
+ Bach Deg and/or Equivalent Exp
**Experience**
+ 5-10 years
**Preferred Requirements**
**Licenses & Certifications**
+ #LI-EW1
**Benefits and Legal Statement**
**BJC Total Rewards**
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
+ Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
+ Disability insurance* paid for by BJC
+ Annual 4% BJC Automatic Retirement Contribution
+ 401(k) plan with BJC match
+ Tuition Assistance available on first day
+ BJC Institute for Learning and Development
+ Health Care and Dependent Care Flexible Spending Accounts
+ Paid Time Off benefit combines vacation, sick days, holidays and personal time
+ Adoption assistance
**To learn more, go to our** **Benefits Summary** **.**
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Our client is a digital services provider operating within the iGaming field. Their CRM team is at the core of their growth, driving retention, engagement, and long-term success. As they continue to grow, they are looking for a CRM Manager to focus on the USA market, specially New Jersey market, creating localized and effective campaigns that drive results across both casino and sportsbook verticals.

You will be responsible for developing and managing customer lifecycle campaigns that drive engagement, retention, and customer lifetime value. This role requires a deep understanding of U.S. consumer behavior, particularly in regulated markets like New Jersey, and experience within iGaming, fintech, or online entertainment.

Responsibilities :

• Develop and implement localized CRM strategies tailored to the US and specifically New Jersey market (Email, SMS, push notifications, onsite messaging, etc.)
• Own and optimize the customer journey across onboarding, engagement, retention, churn prevention, and reactivation
• Plan, execute, and analyze CRM campaigns with a focus on personalization, segmentation, and performance metrics
• Collaborate with product, design, content, and data teams to deliver cohesive and impactful user experiences
• Track key CRM KPIs such as retention rate, conversion, CLV, and churn, and apply data insights to improve performance
• Ensure all campaigns adhere to U.S. regulatory standards and responsible gaming practices specific to New Jersey
• Serve as the main point of contact for all CRM initiatives in the New Jersey region

Requirements

• Experience working with the US gaming market and familiarity with licensing requirements.
• 3+ years of experience in a CRM role within the gambling or online gaming industry.
• Deep understanding of the US market, specially New Jersey consumer and regulatory landscape
• Hands-on experience with CRM systems like Braze, Optimove, Symplify, Salesforce Marketing Cloud, or similar platforms.
• A solid understanding of customer segmentation, campaign performance analysis, and retention strategies.
• Experience working with both casino and sportsbook products is a strong advantage.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• A proactive and collaborative attitude, with an eagerness to learn and grow within the role.
• Proficient communication skills in English

What is on offer?

• Play a key role in a regulated, high-growth market.
• Competitive salary and performance-based bonuses.
• Clear growth paths and professional development in CRM and the gambling industry.
• Be part of a multicultural, innovative team where your input matters.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
The CRM Team at Travel + Leisure Co. Vacation Clubs is pivotal in driving strategic and tactical initiatives that improve business processes, enhance customer insights, and ensure data integrity. Positioned within the business, the team aligns cross-functional efforts, stays updated with Salesforce advancements, acting as a business lead for aligning CRM solutions for platform optimization in alignment with organizational goals. They help ensure clean, reliable data can be leveraged to guide informed decision making across the business. Acting as trusted advisors, they actively participate in problem-solving, helping the company navigate challenges and achieve its objectives.
The **CRM Strategy Manager** plays a critical role in connecting business priorities with effective CRM solutions. This role is responsible for understanding organizational goals, translating them into clear system requirements, and guiding configuration work that enables teams to operate more efficiently. By partnering with cross-functional groups such as Sales, Marketing, and Owner Services, the manager drives initiatives that range from improving customer communications to strengthening data governance. Success in this role requires not only technical knowledge of Salesforce and CRM best practices, but also the ability to communicate solutions in plain language, ensuring stakeholders across the business can fully leverage technology to achieve meaningful results.
**How You'll Shine:**
**Strategic Initiatives and Planning**
+ Lead a focused set of CRM initiatives that aligns with both short-term improvements and long-term organizational goals
+ Prioritize configuration and solution work based on potential impact, customer value, and alignment with company objectives
**Cross-Functional Alignment**
+ Coordinate across multiple work streams to ensure departmental goals are connected through CRM initiatives, reducing silos and improving cohesion
+ Partner with CRM Director to engage cross functional teams (Sales, Marketing and Owner Services) to ensure alignment on CRM projects and objective
**Customer Insights and Strategy Integration**
+ Translate customer and business insights into actionable CRM solutions that improve efficiency and enhance the customer experience
+ Collaborate with the Customer Insights Team to amplify awareness of owner sentiments and strengthen brand relationships
**Stakeholder Communication and Management**
+ Gather and apply stakeholder feedback to ensure CRM initiatives address real business needs
+ Clearly communicate technical solutions and project updates to non-technical stakeholders, ensuring shared understanding of progress, milestones, and priorities
**Performance Monitoring and Impact Assessment**
+ Monitor KPIs to assess CRM initiatives' effectiveness and their impact on business outcomes.
+ Use performance results to recommend refinements that improve adoption, impact and ROI
**Enhancement and Innovation Leadership**
+ Stay informed about industry trends, emerging technologies, and best practices in CRM to drive innovation and stay competitive.
+ Champion the introduction of new tools or approaches that strengthen data governance, streamline processes, and deliver measurable business benefits
**Travel Requirements:**
+ Varies based on business needs, should never exceed 5% of time annually
**What You'll Bring:**
+ Bachelor's degree in business, marketing, data analytics/science, or project management
+ Salesforce Admin Certification required
+ Salesforce Advanced Administrator preferred
+ Adaptable to evolving business requirements and technology landscape
+ Proficient with data analysis and creating meaningful reports and dashboards
+ Excellent communication skills with the ability to explain technical solutions to non-technical audiences
+ Salesforce Platform proficiency & CRM configuration (workflows, validation rules, etc.)
+ Ability to query and analyze data using SQL or SOQL
+ Familiarity with release management and UAT planning
+ Experience in using project collaboration tools (JIRA, Confluence)
+ Integration awareness - knowledge of APIs and middleware
+ 6 years of experience acting as a CRM Manager, developing and redesigning CRM strategies, and Salesforce Configuration
_Experience equivalent to the education requirement may be accepted in lieu of the education requirement._
**How You'll Be Rewarded:**
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
**_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._**
+ Medical
+ Dental
+ Vision
+ Flexible spending accounts
+ Life and accident coverage
+ Disability
+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
+ Wish day paid time to volunteer at an approved organization of your choice
+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
+ Legal and identify theft plan
+ Voluntary income protection benefits
+ Wellness program (subject to provider availability)
+ Employee Assistance Program
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

Job Description
We are seeking a skilled CRM Delivery Manager to own the execution, quality, and scalability of CRM campaigns and always-on customer journeys using our customer engagement platform, Braze.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
· Bachelor's degree in business, marketing, or a related field
 · 5+ years of experience in CRM or Lifecycle Marketing with 2+ years working with tools such as: Braze, Salesforce Marketing Cloud, Adobe Campaign & Journey, Adobe CDP
 · Hands-on experience with CDPs
 · Proven track record of designing and scaling revenue-driving lifecycle and CRM programs
 · Demonstrated experience with HTML/CSS and marketing automation tools
Excellent problem-solving skills and attention to detail, with experience working across multiple teams

**Description**
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
**Department** : Customer Engagement Marketing Analytics
**Location** : 3600 Civic Center Blvd
**Summary** :
Penn Medicine's Customer Analytics and Marketing Technology Solutions Team works to develop data-driven insights, and advise on, create, and maintain integrated experiences built on leading edge technologies. Partnering with our Digital and Marketing Strategy functions, we provide a vast array of skills and work collaboratively to enable best-in-class patient and provider experiences.
The CRM Program Manager works across the analytics, data, and technology teams to provide strategic partnership and oversight of Penn Medicine's use and adoption of CRM technology. This individual is critical in supporting internal clients (e.g., call center, B2B sales team, patient navigation services, concierge program, etc.) - acting as a strategic partner, they will be responsible for programmatic development, business analysis, and project management to drive customer engagement via technology and leveraging insights. Primarily they will manage CRM platform user groups and provide guidance on the platform. This may include: general support, training, needs assessments, and related analyses. Understands all data sources in platform related to key user group. This role will report directly to the Associate Director, Digital and CRM Programs.
**Responsibilities** :
_PRODUCT GROWTH AND BUSINESS ANALYSIS_
Partnership with key end-user group:
+ Create and own work plans based on annual strategic priorities to support execution and sustainment of CRM programs ensure all project elements are implemented according to objectives, specifications, on schedule and on budget.
+ Lead internal team and stakeholders in their understanding of the benefits of CRM.
+ Serve and primary contact to all end-users of key platform user group (Referral Development, Marketing Contact Center, Physician Recruitment, Concierge Program, etc.)
Platform adoption and process improvement:
+ Create and document platform requirements, changes and enhancements by working together with program staff, CRM and digital marketing teams, analytics team and/or outside consultants as needed.
+ Partnering with the CRM Application Administrator, documents clear business requirements which may will lead to complex workflow rules, data validation, and trigger-based logic.
+ Working closely with key user groups, ensures that applications meet their needs and keep pace with changes in program operations, policies and/or procedures - this includes monitoring usage of platform and targeting interventions to ensure high adoption and high end-user satisfaction.
Report development and Insight generation:
+ Develop and create customized reports and dashboards in alignment with Customer Analytics best practices.
+ Be well informed on key performance indicators and bring insights to business unit where possible.
_PLATFORM ADMINISTRATION_
+ Create and maintain documentation on existing processes, policies, application configuration and support related materials for users as solutions are developed (working with vendor for documentation where applicable).
+ Manage upgrades, including coordination during the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments.
+ Keep application users informed about system functionality and enhancements.
+ Understand all data sources available to marketing and assists in assessments of platform integrations. Can perform regular audits to ensure data consistency and accuracy of all data on platform. Provide support to end-users to ensure complete understanding of data available on platform.
+ Solve platform-related problems quickly as they arise, including logging and tracking identified system problems through resolution (managed through appropriate ticketing system)
_PROJECT MANAGEMENT_
+ Provide hands-on, consultative and program management support to optimize delivery of complex programs which require cross-functional support from analytics, technology, and data teams and/ or outside vendors.
+ Support and/or lead platform-related projects.
+ Independently manages projects from initiation to completion.
+ Employ strong oral and written communication skills to ensure scope alignment with clients and creative and technical contributors. Construct clear, concise, audience-tailored and error-free communications that delineate expectations, actions requested and relevant implications (i.e. timing, cost, etc.).
+ Work with the client to understand overarching goals and the business case for projects identify and define requirements, scope and objectives accordingly.
_PROFESSIONAL DEVELOPMENT_
+ Stay abreast of health care, marketing, and technology-related issues to serve as a knowledgeable leader and system resource. Maintains skill levels in technology tools required to perform job requirements.
**Education or Equivalent Experience:**
+ Bachelor of Arts or Science is required.
+ 8+ years Working in a related field is required.
+ 3+ years Managing large projects/programs and/or overseeing teams is required.
+ Master of Arts or Science is preferred.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER:

**CULTIVATE A BETTER WORLD**
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
As the Manager, CRM, you will be responsible for all calendar-based CRM activations related to the brand and Chipotle Rewards including, but not limited to: email, SMS, and push channels. The individual in this role is energized by, and passionate about, the ongoing evolution of CRM at Chipotle with a desire to play a pivotal role in creating a lifestyle brand and shaping a best-in-class program. As a subject matter expert, the Manager, CRM, collaborates with partners across the company and reports directly to our Sr. Manager, CRM & Loyalty.
**WHAT YOU'LL DO**
+ Own execution for all promotional CRM campaigns across channels. Additionally, as the channel SME, will consult with cross-functional partners on best-practices and provide recommendations in order to maximize channel performance and customer engagement.
+ Partner with cross-functional teams including: brand marketing, loyalty, and personalization to ensure a seamless guest experience.
+ Partner with multiple vendors to develop solutions for upcoming projects and solve any current technical challenges.
+ Review, critique, route internally & externally, and QA campaigns across email, SMS, and Push projects while adhering to project timelines.
+ Own channel KPIs and partner with the Data, Insights & Analytics team on regular performance reporting.
+ Construct creative briefs collaboratively with cross-functional partners and communicate effectively with external agencies.
+ Manage messaging strategy and calendar within comms and roadmap for future CRM campaigns and optimizations.
+ Oversee flawless delivery of messages, troubleshooting issues when they arise and implementing learnings to mitigate future impact.
**WHAT YOU'LL BRING TO THE TABLE**
+ Bachelor's Degree (BA/BS) from 4-year college or university required.
+ 4-7 years of related marketing experience within email and other direct channels (SMS, push, etc.)
+ Strong understanding of existing and emerging email and mobile marketing best practices and technologies.
+ Excellent communication skills, including ability to effectively present content and recommendations to cross functional partners and senior leadership.
+ Proven experience in testing methodologies, versioning, and personalization.
+ Strong vendor management experience.
+ Ability to multitask and juggle multiple requests and projects in a fast-paced environment.
+ Strong organizational and time management skills.
+ Ability to work independently as well as collaboratively.
**PAY TRANSPARENCY**
A reasonable estimate of the current base pay range for this position is $113,000.00-$158,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit for more details.
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._

OVERVIEW:

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Data & CRM Analytics Manager to join the Marketing & E-Commerce team based in its New York City (SoHo) headquarters. This dual-focus role will split time evenly between digital performance and CRM/customer analytics, supporting both areas with insights that drive growth. The successful candidate will be a motivated and highly analytical individual who thrives on storytelling through data—shaping strategy across e-commerce, marketing, and CRM through actionable insights, deep performance analyses, and scalable reporting systems.

RESPONSIBILITIES :

E-Commerce & Digital Analytics

• Manage and drive the creation of daily, weekly, monthly performance reports across the e-commerce channel inclusive of site metrics, product and marketing performance, and customer behavior analyses

• Translate complex data sets into strategic recommendations that optimize digital campaigns, UX, and merchandising strategies.

• Consolidate and package reports and insights into well-organized, consumable presentations with actionable recommendations for senior-level stakeholders

• Field ad hoc requests, present findings and proactively deliver recommendations that inform strategy, synthesizing large data sets into digestible and actionable takeaways

• Proactively analyze site KPIs, identify trends and anomalies, and flag opportunities to improve performance.

• Collaborate with core department members and cross functional partners, inclusive of Merchandising, Planning & Allocation, Marketing, CRM, and IT, to ensure data classification consistencies, align on anticipated analytical needs, expected outcomes, and hindsight deliverables

CRM & Customer Analytics

• Develop and manage customer segmentation strategies that enhance personalization, retention, and lifetime value.

• Analyze customer cohorts and behavior across acquisition, repeat, churn, and reactivation, identifying trends that inform future strategy.

• Build and maintain CRM performance dashboards measuring campaign effectiveness, customer journeys, lifecycle stages, and channel attribution.

• Serve as an internal subject matter expert on CRM data, KPIs, and customer file health—including list growth, deliverability, and engagement.

• Define requirements and build scalable automated reports using data visualization and BI tools.

• Act as a steward of data integrity across all platforms—ensuring consistency, accuracy, and actionable output.

• Support integrations and data alignment across CRM platforms (e.g., ESP, CDP, loyalty), marketing tools, and web analytics platforms.

QUALIFICATIONS:

• Bachelor’s degree in a quantitative or technical field (e.g., Analytics, Marketing, Statistics, Computer Science, Business)

• 4+ years of experience in digital analytics, customer analytics, or CRM reporting—ideally in a consumer brand or retail environment

• Deep familiarity with customer lifecycle metrics (e.g., CAC, CLV, AOV, churn rate, engagement rate, open/click/conversion metrics)

• Experience using CRM or ESP platforms such as Salesforce Marketing Cloud, Klaviyo, or similar

• Strong skills in data analysis and reporting tools: Google Analytics (360 & GA4), Looker Studio, PowerBI (preferred), Excel, PowerPoint

• Proficiency in SQL is required; familiarity with Python or R is a plus

• Comfortable working with raw data sets and large databases to build clean, insightful reports

• Excellent communication skills with the ability to synthesize data into clear, actionable insights for non-technical stakeholders

• Detail-oriented and able to thrive in a fast-paced, cross-functional environment

SALARY & BENEFITS/WHAT WE OFFER: 

The compensation for this position ranges from $95,000- $110,00 (annually). The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.

ABOUT MARC JACOBS

For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original.

Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.

EEO STATEMENT

Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don’t meet all of the listed qualifications.

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.

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CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.

Job Summary

Are you ready to be part of a growing organization where project management is a valued part of the business process, where you will be partnering with senior leaders to drive transformation that is implementing Salesforce? The role of Project Manager is an exciting opportunity to partner with leaders and drive value creation as we implement Organizational Change. This role is empowered to coordinate with business leaders, stakeholders, subject matter experts, and vendors to drive the project forward and deliver solutions enabled by process, people, and technology. This individual will ensure that all solutions adhere to organizational standards, controls, and best practices for operational readiness.

Job Location

This is a remote position, but candidates must be located in the state of Georgia within driving distance to the corporate office in the Perimeter area of Atlanta.

Job Responsibilities

• Project management of large software implementation
• Develop and manage the project from beginning to end, including project scope, timeline (project plan), procurement of hardware and software, resourcing, and project execution
• Drive execution of the project and ensure deliverables meet expectations in terms of quality, accuracy, and completeness
• Drive change management across multiple business units with strong interpersonal skills; ability to work with people, environments, cultures
• Measure, monitor, and maintain the internal and external vendor teams' ability to meet or exceed KPIs
• Create and socialize project-specific scorecards that drive profitable action
• Actively manage project RIDAC (risks, issues, decisions, actions, changes) with a focus on adequately identifying, logging, and actioning completely, developing mitigation plans, and undertaking proactive actions to achieve a green status throughout the project
• Proactively manage project change control, communicating any impact on project scope, identifying risks or issues, and devising contingency plans
• Attend meetings as an effective representative when key group/member may not be able to attend, managing required follow-up, actions, and handoffs
• Identify and manage project dependencies and critical paths while maintaining accurate project plans with real-time milestones, tasks, and project health data for your portfolio in the project management tool. This project may have multiple project plans representing the scope of various departments/teams working on project components
• Apply organizational awareness to navigate the interdependencies between groups in both IT and the business, ensuring that the right resources are engaged in the right work at the right time
• Provide input on the tactical needs of the organization based on engagement with stakeholders
• Own updates and knowledge documentation to drive standardization. Ensure appropriate documentation artifacts are created through all phases of the project lifecycle to support the work of the project team, the impacted end users, project audits, and/or financial audits
• Manage project financial tracking
• Identify opportunities to streamline and/or enhance project components such as implementations, sharing best practices with your peers and leaders, and regularly implementing continuous improvement actions
• Help build standards and processes for the Global program, valuing diversity and inclusion
• Project implementation operational readiness - preparation and documentation before launch and ultimately project completion; all stakeholder, department, and support team confirmation prior to project closure

Job Requirements

• 5+ years of experience managing large software projects
• Hands-on experience with the implementation of Salesforce
• Experience managing 3rd party vendors or consultants
• Knowledge of CRM/ERP systems to drive organizational change
• Business, financial, and IT acumen
• Strong oral and written communication, including presentation skills
• People Leadership
• Global business acumen
• Emotional Intelligence establishing trusted relationships
• Strong analytical and problem-solving skills
• Strong attention to detail and excellent organizational skills
• Hands-on experience in one or more project management software packages - SmartSheet, MS Project, ServiceNow, Jira, etc.
• 3+ years working for a global manufacturing organization
• Large project expertise: $3M+, 6mo+, cross-functional team
• Project delivery best practice knowledge
• Salesforce Specialist certification
• ServiceNow Strategic Portfolio Management experience
• Salesforce Sales Cloud/Manufacturing Cloud, Six Sigma, Lean, PMP, and/or SAFe certifications
• Strong knowledge of MS products -Project, Excel, Word, PowerPoint, Visio, Teams, SharePoint, SmartSheet
• Travel: 15% (or more as required by business and project needs)
• May need to attend in person meetings in designated company locations
• PMP certification preferred

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Date: Sep 13, 2025