14 Crm jobs in Seattle

Job Description

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We're looking for an experienced Analyst, CRM Segmentation to fill this critical role based in our Seattle office. You'll support the strategic vision of CRM and Lifecycle Marketing across all owned direct marketing channels (email, SMS, push, and Direct Mail). This includes building campaign audience segmentation for both batch and automated campaigns. You'll ensure customer data quality, develop list segmentation across CRM/CDP/CDW platforms, and manage data processing, A/B testing, and QA for Holland America Line. Working in a collaborative environment, you'll bring forward creative solutions in the best interest of our guests and partner with internal stakeholders to target campaigns that drive engagement, loyalty, and revenue.

Here's a summary of what Holland America Line is looking for in its Analyst, CRM Segmentation. Is this you?

Responsibilities

• Develop and manage end-to-end list segmentation for email, direct mail, SMS and push campaigns, including processing, validation and QA to ensure accuracy and effectiveness.
• Prepare weekly and monthly campaign reporting with actionable insights, including: Weekly performance reporting; monthly executive reporting and monthly Direct Mail reporting and support additional requests. Query, analyze, and visualize customer and campaign data (e.g., using SQL and reporting tools). Translate findings into clear, concise and easy-to-consume insights that inform marketing strategies and segmentation improvements.
• Conduct A/B testing across campaigns to validate audience strategies, creative variations, and timing. Share findings and recommendations to continuously improve campaign results.
• Partner with MarTech and Database to optimize processes within CDP and CRM platforms to improve how customer data is captured, cleaned, and activated. Support the set up of automation workflows that ensure accurate, timely data flows for campaign targeting and lifecycle journeys.
• Perform other duties as assigned.

Requirements

• Minimum 3 years' experience using database marketing concepts, including querying and managing large data sets and implementing data-based solutions, and segmentation generation for CRM/CDP/CDW
• Simon CDP tool knowledge/usage preferred.
• Experience in both database and digital analytics.
• 1-2 years' experience using a CRM/CDP/CDW solution.
• 1-2 years' experience using SQL and Python.
• Strong communication skills. Demonstrated ability to effectively communicate with management and cross functional teams.
• Strong organizational skills and the ability to handle multiple priorities.
• Demonstrated strong work ethic and the ability to work in a goal oriented, high-pressure environment with strict deadlines.
• Innovative thinking and problem-solving skills.
• Ability to manage conflict and seek resolution.
• Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this is a hybrid position based in Seattle, WA. Candidates must be comfortable coming into the office 3 days/week (Tuesday-Thursday).

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives
• Base Hourly Range: $28.46-$38.41. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture. Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:

Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America Line will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact

#HAL

#LI-SF1

**Job Description**
Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.
We're looking for an experienced Analyst, CRM Segmentation to fill this critical role based in our Seattle office. You'll support the strategic vision of CRM and Lifecycle Marketing across all owned direct marketing channels (email, SMS, push, and Direct Mail). This includes building campaign audience segmentation for both batch and automated campaigns. You'll ensure customer data quality, develop list segmentation across CRM/CDP/CDW platforms, and manage data processing, A/B testing, and QA for Holland America Line. Working in a collaborative environment, you'll bring forward creative solutions in the best interest of our guests and partner with internal stakeholders to target campaigns that drive engagement, loyalty, and revenue.
Here's a summary of what Holland America Line is looking for in its Analyst, CRM Segmentation. Is this you?
**Responsibilities**
+ Develop and manage end-to-end list segmentation for email, direct mail, SMS and push campaigns, including processing, validation and QA to ensure accuracy and effectiveness.
+ Prepare weekly and monthly campaign reporting with actionable insights, including: Weekly performance reporting; monthly executive reporting and monthly Direct Mail reporting and support additional requests. Query, analyze, and visualize customer and campaign data (e.g., using SQL and reporting tools). Translate findings into clear, concise and easy-to-consume insights that inform marketing strategies and segmentation improvements.
+ Conduct A/B testing across campaigns to validate audience strategies, creative variations, and timing. Share findings and recommendations to continuously improve campaign results.
+ Partner with MarTech and Database to optimize processes within CDP and CRM platforms to improve how customer data is captured, cleaned, and activated. Support the set up of automation workflows that ensure accurate, timely data flows for campaign targeting and lifecycle journeys.
+ Perform other duties as assigned.
**Requirements**
+ Minimum 3 years' experience using database marketing concepts, including querying and managing large data sets and implementing data-based solutions, and segmentation generation for CRM/CDP/CDW
+ Simon CDP tool knowledge/usage preferred.
+ Experience in both database and digital analytics.
+ 1-2 years' experience using a CRM/CDP/CDW solution.
+ 1-2 years' experience using SQL and Python.
+ Strong communication skills. Demonstrated ability to effectively communicate with management and cross functional teams.
+ Strong organizational skills and the ability to handle multiple priorities.
+ Demonstrated strong work ethic and the ability to work in a goal oriented, high-pressure environment with strict deadlines.
+ Innovative thinking and problem-solving skills.
+ Ability to manage conflict and seek resolution.
+ Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).
**Please note that this is a hybrid position based in Seattle, WA. Candidates must be comfortable coming into the office 3 days/week (Tuesday-Thursday).**
**What You Can Expect**
+ Cruise and Travel Privileges for You and Your Family
+ Health Benefits
+ 401(k)
+ Employee Stock Purchase Plan
+ Training & Professional Development
+ Tuition & Professional Certification Reimbursement
+ Rewards & Incentives
+ Base Hourly Range: $28.46-$38.41. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
**Our Culture. Stronger Together**
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
**Americans with Disabilities Act (ADA)**
Holland America Line will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact
**#HAL**
**#LI-SF1**

Oracle CRM Technical Consultant
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 20, 2025.
Work You'll Do
As a Technical Consultant at Deloitte, you will closely collaborate with Technical Leads to design and develop innovative technical solutions, integrations, and customizations for Oracle Fusion Service Cloud, all tailored to client requirements. You will work alongside functional and technical teams to translate complex business needs into actionable technical specifications and deliverables. Throughout the design and implementation phases, you will be responsible for preparing comprehensive technical documentation, including Lean Specs and solution design documents, to support project success. Additionally, you will coordinate with offshore and cross-functional teams to develop workshop materials and other key project content, ensuring smooth and effective collaboration across the project lifecycle. Your expertise will help deliver high-quality solutions that address our clients' business challenges and reinforce Deloitte's commitment to excellence in Oracle CRM implementations.
The Team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative experiences across customer service, sales, and field service. We blend strategy, technology, and creativity to solve complex challenges-bringing customer strategies to life and creating new markets. Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field service delivery. By leveraging advanced analytics, Generative AI, transformative technologies, and creative design, we help clients build deeper relationships with their customers and drive sustained growth and value creation.
Qualifications
Required Skills
Minimum of 3+ years relevant experience in a consulting or industry role, with a minimum of 3 years relevant consulting in Oracle Field Service operations.
Minimum of 2+ years of experience leading multiple project teams simultaneously on relevant engagements
Bachelor's degree or equivalent number of years of experience
Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred Skills
Oracle Field Service certification
Exposure to other Oracle modules- Fusion Service, Service Logistics, Maintenance, Install Base, Projects, FinOps, and Subscription
Exposure to Construction industry
Experience implementing Redwood UI
Information for applicants with a need for accommodation: wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Oracle CRM Technical Lead
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 20, 2025.
Work You'll Do
As a Technical Lead, you will help drive the implementation and enhancement of Oracle Fusion Field Service Cloud solutions. You will serve as the primary technical point of contact for clients, facilitating detailed requirements gathering, clarifying solution expectations, designing personas and process flows, and leading backlog grooming sessions. Throughout the sprint cycle, you will articulate complex business and technical requirements during demos, ensuring alignment with client objectives. You will be responsible for managing team priorities, tracking key milestones, and guaranteeing the timely, high-quality delivery of project components. You will coordinate closely with offshore, technical, and cross-functional teams to enable seamless integration and process alignment across deployments. Additionally, you will guide and review all technical deliverables, including user stories, process flows, and Level 2 capabilities. Leveraging your expertise, you will apply leading technical practices, proactively challenge solutions, and drive the maximization of out-of-the-box Oracle Cloud features to deliver innovative and effective client solutions.
The Team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative experiences across customer service, sales, and field service. We blend strategy, technology, and creativity to solve complex challenges-bringing customer strategies to life and creating new markets. Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field service delivery. By leveraging advanced analytics, Generative AI, transformative technologies, and creative design, we help clients build deeper relationships with their customers and drive sustained growth and value creation.
Qualifications
Required Skills
+ Minimum of 6 years of relevant experience in a consulting or industry role, including at least 6 years of hands-on consulting experience with Oracle Field Service operations.
+ Minimum of 4 years' experience in Oracle Field Service and multi-module/workstream Oracle cloud implementations, including large and complex environments.
+ Bachelor's degree
+ Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred Skills
+ Exposure to other Oracle modules- Fusion Service, Service Logistics, Maintenance, Install Base, Projects, FinOps, and Subscription
+ Oracle Field Service certification
+ Exposure to Construction industry
+ Experience implementing Redwood UI
Information for applicants with a need for accommodation: wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,100 to $208,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Are you ready to take on the challenge of being a trusted business advisor with the opportunity to influence business strategy at one of the world's leading professional services firms? If you have experience with the complete Federal acquisition proposal lifecycle and a passion for leading 'must-win' proposal opportunities, Deloitte's Government and Public Services (GPS) team is the place for you! Join our team of professionals to deliver strategic and tactical guidance to senior leadership, supporting pursuit development efforts.
Recruiting for this role ends on November 15th.
Work You'll Do
As the GPS CRM Data Manager, you will collaborate with GPS Executive and Sector Leadership, National, Industry, FSS, and Regional Super Users/Information Managers, along with various stakeholder organizations, including Finance and Contracts. Your primary responsibility will be to advance the use of our CRM as a business management, reporting, and forecasting tool.
+ Analyze Sales and Pipeline Data: Utilize statistical and analytical tools to interpret sales and pipeline data sets, identifying valuable trends and patterns for diagnostic and predictive analytics efforts.
+ Prepare Comprehensive Reports: Create detailed reports for stakeholders, effectively communicating trends, patterns, and predictions using relevant data.
+ Data Extraction and Organization: Extract data from primary and secondary sources, reorganizing it into a format that is easily readable by humans or machines.
+ Design Decision-Making Dashboards: Conceptualize and design dashboards that support business decision-making processes.
+ Manage Win/Loss Program: Analyze data and client debriefs to determine the root causes of wins and losses, identifying lessons learned.
The Team
Our Enabling Areas Pursuits team is a collaborative group of professionals dedicated to supporting Deloitte's internal operations and strategic initiatives. Our team values diverse perspectives, continuous learning, and a supportive culture where everyone can thrive. Joining us means contributing to projects that strengthen the foundation of our organization.
Qualifications
Required:
+ 8+ years of relevant work experience in the Federal acquisition lifecycle
+ 6+ years of experience in data analysis, predictive analytics, developing conclusions, and developing actionable business recommendations
+ 6+ years of experience using data management and visualization tools such as Excel (advanced analytical skills), Macros, and PowerPoint
+ Bachelor's degree in Business Management, Economics, Mathematics, Data Science, or a related field
+ Experience with the Microsoft Office Suite and collaboration tools (Excel, PowerPoint, Word, SharePoint, Teams, etc.)
+ Ability to travel up to 25% based on the work you do and the clients and sectors you serve
+ Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future
Preferred:
+ Master's degree in Business Management, Economics, Mathematics, Data Science, or a related field
+ Knowledge of FAR and experience with acquisition strategies within a federal government environment, supporting various contract types
+ Proficiency in coding languages such as Python or R for data and predictive analysis and automation tasks
+ Experience with data visualization tools like Tableau, PowerBI, or QlikView is beneficial
+ Familiarity with querying using VBA involving multiple tables and subqueries
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,600-$200,600.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

We anticipate the application window for this opening will close on - 7 Oct 2025
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
**Bring your talents to a leader in medical technology and healthcare solutions.** **Rooted in our long history of mission-driven innovation, our medical technologies** **open doors.** **We support your growth with the training, mentorship, and guidance you need to own your future success.** **Join us for a career that changes lives.**
**CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:**
Leads CVG service related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional service. Drive execution of key CVG initiatives to achieve Group, BU and Regional level goals. Partner with regional management teams to achieve implant, revenue and expense goals for assigned geography. Manage, develop and motivate service employees to deliver unsurpassed patient care, physician/AHP service and technical expertise in the hospital, clinic and other care settings.
**A DAY IN THE LIFE: POSITION RESPONSIBILITIES:**
+ **Service Leadership**
+ Collaborate with key stakeholders to coordinate, develop and execute strategies to achieve short and long term business objectives especially related to service activities and programs.
+ Works with district(s)/territories/Regional Sales Coordinators to ensure efficient and effective scheduling of CRDM implant and follow-up coverage for assigned geography.
+ Partners with sales team to drive key service initiatives and provide service assessments via periodic business reviews, RFPs, etc. that highlight the value of Medtronic service to our customers.
+ Lead and drive changes focused on service burden reduction and new service models.
+ Work with regional and district leadership to align resources based on business priorities and appropriate service demands.
+ **CVG**
+ Partner with district management teams to achieve business objectives, execute on CVG strategies, implant, revenue and expense goals.
+ Drive cross BU support for key CVG programs/needs.
+ Manage the CVG Champions Program to ensure proper execution of BU expectations. Drive accountability through adherence to deadlines and timely documentation of Champion related activities in Salesforce.com and completion of other stated deliverables.
+ **People Management**
+ Manages Service Team to deliver unsurpassed service, technical expertise and support the achievement of implant and revenue goals.
+ Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.
+ Assist employees with individual development planning.
+ Responsible Clinical Specialist recruiting and hiring. Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.
+ **Business Operations**
+ Business Discipline: Sales support, inventory/OPC, credentialing, expense management, data privacy, PO pendings, warranty credits and required training
+ Ensure efficient, effective use of inventory, expenses and assets
+ Apply Customer Focused Quality Concepts
**MUST HAVE - BASIC QUALIFICATIONS:**
_IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME_
+ Bachelor's Degree
+ 4 years of successful professional experience OR
+ 2 years of experience directly managing employees in a healthcare organization
**NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:**
+ Medtronic experience in role that interacts with CVG field organization
+ Knowledge of local cardiac customer base
+ Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups
+ Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry
+ Training and experience with Lean Sigma principles
+ Demonstrated business acumen
+ Experience in a healthcare related discipline
+ Ability to learn and understand technical aspects of business
+ Ability to manage, coach and develop managers and employees
+ Capable of critical/strategic thinking; ability to execute strategy
**PHYSICAL JOB REQUIREMENTS:**
+ The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
+ While performing the duties of this job, the employee is regularly required to sit and talk or hear.
+ The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools or controls.
+ The employee is occasionally required to reach with hands and arms.
+ The employee must occasionally lift and/or move up to 15 pounds.
+ Specific vision abilities required by this job include close vision and distance vision.
+ The employee must be able to travel by air or car or other mode of transportation.
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here ( .
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.
The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc
**ABOUT MEDTRONIC**
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):USA: $125,000.00 - $125,000.00
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.
following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans ( Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here ( a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
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**Job Description**
Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.
We're looking for an experienced Senior Specialist, Email and CRM Campaigns to fill this critical role based in our Seattle office. You'll accelerate the execution of email and CRM campaigns to maximize cruise bookings/conversion on hollandamerica.com and increase retention marketing efforts through our CRM & CDP automation platforms, applying hands-on development of lifecycle journeys and trigger email/push/SMS/web push, etc. campaigns. You'll be responsible for developing, executing, and optimizing a range of marketing campaigns and strategic journey/trigger campaigns to drive bookings while providing a personalized guest experience. You are a seasoned marketing professional (especially with email) and a "can do" attitude who enjoys a fast-paced environment, working collaboratively with cross-functional team members and departments across the organization, including Marketing, E-Commerce, Creative Services and Revenue Management.
Here's a summary of what Holland America Line is looking for in its Senior Specialist, Email and CRM Campaigns. Is this you?
**Responsibilities**
+ Design, test, automate, and launch multi-channel marketing campaigns-including email, landing pages, SMS, and push notifications-leveraging CRM and CDP platforms to drive purchase conversions. Continuously identify and implement opportunities to introduce new email triggers or optimize existing ones for enhanced engagement and performance.
+ Own the development and execution of the test-and-learn roadmap for email CRM campaigns, including strategic scheduling, performance analysis, and actionable insights. Drive continuous optimization by identifying key opportunities for experimentation, audience segmentation, and message personalization to enhance engagement and conversion outcomes.
+ Lead project coordination with integrated marketing and cross-functional teams to align campaign calendars, ensuring timely execution, maximizing audience reach, and minimizing scheduling conflicts.
+ Develop and maintain responsive e-mail templates, troubleshoot issues, and stay abreast of technology advances and internal segmentation rules.
+ Test, analyze, and report on campaign performance on a recurring basis. Identify trends and opportunities for improved KPIs and conversion rates.
+ Perform other duties as assigned.
**Requirements**
+ Bachelor's degree in Sales and Marketing and/or equivalent experience
+ 4 to 6 years professional marketing experience
+ 2+ years of Iterable or other ESP experience
+ Experience using Dreamweaver, Photoshop and Excel
+ Accurate, thorough, with strong attention to detail and the ability to effectively prioritize multiple projects in a fast-paced, deadline-driven environment.
+ Experience using a CRM/CDP platform, Responsys/Salesforce Marketing Cloud a plus
+ Strong Project Management skills
+ Expert on e-mail marketing best practices, technologies, trends and GDPR, CAN-SPAM laws
+ Proven experience in A/B and multivariate test design, execution, and analysis
+ Strong HTML knowledge
+ Must be able to succeed in a fast-paced environment
+ Proactive, self-starter who is excited to learn about and implement new types of marketing programs
+ Working with cross-functional teams and coordinating different projects
+ Excellent interpersonal skills that build trust, resulting in effective working relationships across the company.
+ Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).
Please note that this is a hybrid position based in Seattle, WA. Candidates must be comfortable coming into the office 3 days/week (Tuesday-Thursday).
**What You Can Expect**
+ Cruise and Travel Privileges for You and Your Family
+ Health Benefits
+ 401(k)
+ Employee Stock Purchase Plan
+ Training & Professional Development
+ Tuition & Professional Certification Reimbursement
+ Rewards & Incentives
+ Base Salary Range: $72,200.00-$97,500.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
**Our Culture. Stronger Together**
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
**Americans with Disabilities Act (ADA)**
Holland America Line will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact
**#HAL**
**#LI-SF1**

Specialty/Competency: Microsoft

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 60%

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.

• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

• Develop skills outside your comfort zone, and encourage others to do the same.

• Effectively mentor others.

• Use the review of work as an opportunity to deepen the expertise of team members.

• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Business Application Consulting team you collaborate with Microsoft Dynamics 365 CE or F&O Technical Architects and clients to deliver quality product implementations. As a Manager you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff, promoting project success and maintaining elevated standards. You architect solutions, manage project lifecycles, and provide post-go-live support, while embracing technology and innovation to enhance delivery.

Responsibilities

• Collaborate with Technical Architects and clients for successful product implementations

• Lead teams in strategic planning and mentoring junior staff

• Oversee project lifecycles from inception to conclusion

• Provide support after project go-live to achieve client satisfaction

• Embrace technology and innovation to advance project delivery

• Architect solutions that align with client needs and expectations

• Manage client accounts to achieve quality outcomes

• Encourage a culture of continuous improvement and innovation

What You Must Have

• Bachelor's Degree

• 8 years of experience

• Microsoft Dynamics 365 CRM or ERP certification

• Demonstrates extensive ability to collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation

What Sets You Apart

• Certification(s) Preferred: ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module (Microsoft LCS or Microsoft Sure Step Certification), CRM: D365 Sales, Marketing, Dynamics CRM (D365/2013/2011)

• Managing entire project lifecycle and resources

• Serving as global point of contact on application design

• Creating functional specs and design documents

• Estimating broad requirements and solution designs

• Participating in testing, quality management reviews

• Architecting solutions and working with technical team

• Utilizing Microsoft BI suite and SSRS reporting services

Learn more about how we work:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

As PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law?

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:

The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: