12 Crm jobs in Seattle

Industry/Sector
Not Applicable

Specialism
Microsoft

Management Level
Director

Job Description & Summary
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC's value proposition of "strategy led and technology enabled", by aligning our Consulting Solutions' industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Support team to disrupt, improve and evolve ways of working when necessary.
• Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
• Identify gaps in the market and spot opportunities to create value propositions.
• Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
• Create an environment where people and technology thrive together to accomplish more than they could apart.
• I promote and encourage others to value difference when working in diverse teams.
• Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
• Influence and facilitate the creation of long-term relationships which add value to the firm.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :
Bachelor Degree

Minimum Years of Experience :
10 year(s)

Preferred Qualifications :

Certification(s) Preferred :

D365 Sales, Marketing, Dynamics CRM (D365/2013/2011)

Preferred Knowledge/Skills :

Demonstrates thought leader-level abilities with, and/or a proven record of success as a Functional Solutions Architect directing efforts in consulting, designing, and implementing D365 applications-based solutions including:

• Building and maintaining relationships with the clients for program and ongoing potential sales activities;
• Managing the entire project lifecycle and resources to meet client success;
• Serving as the global point of contact on application design, optimizing features, availability, scalability, user experience, visualization and data integrity;
• Creating the functional specs, functional design documents; Business Requirements Document/Functional Requirement Document, Functional Design Documents, user stories, implementation solution maps; and other deliverables;
• Estimating and triaging high level requirements, future state processes and solution designs;
• Developing functional specifications including use cases, business scenarios and functional requirements;
• Participating in testing, quality management reviews and training including designs, prototypes and other work-products;
• Conducting Joint Application Design workshop for acceptable solution design;
• Architecting solutions and work with technical team on configuration, design and testing efforts, driving the transition of requirements to the designers and developers;
• Leading the team through the life cycle of a D365 implementation providing key inputs during design, migrating data from external systems; conducting and supporting solution testing; building test cases; assisting with functional, system and user acceptance testing and conducting and supporting user and administrator training;
• Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); and,
• Providing Post Go Live Support.

Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts as an D365 CRM Functional Solutions Architect including experience with the following:

• Dynamics 365 CRM Apps;
• PowerApps, Power platform;
• Front and Back-office integrations experience;
• ISVs such as Experlogix; and,
• Microsoft Azure DevOps.

Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts with one or more D365 application modules to address client needs, including:

• Designing, building, testing and deploying the functional components;
• Building and maintaining client relationships;
• Communicating value propositions;
• Managing resource requirements, project workflow and budgets;
• Preparing complex written and verbal materials;
• Delivering clear requests for information;
• Prioritizing and completing tasks; and,
• Communicating potential conflicts to a supervisor.

Demonstrates thought leader-level abilities as a team leader, emphasizing the following areas:

• Supervising teams to create an atmosphere of trust,
• Seeking diverse views to encourage improvement and innovation,
• Answering questions and providing direction to staff; and,
• Coaching staff, including providing timely and meaningful written and verbal feedback.

Travel Requirements
Up to 80%

Job Posting End Date

Learn more about how we work:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:

The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

KBC Advisors is seeking a CRM Business Analyst, Salesforce to support the scaling and optimization of our Salesforce platform. This role will work closely with our Database Manager to groom, prioritize, and execute backend configuration tasks, while also making informed recommendations on improving architecture, automation, and platform scalability to meet evolving business needs.

This is a hands-on technical role with a seat at the table, helping us modernize our Salesforce org and create repeatable, scalable processes for a fast-growing commercial real estate firm.

KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate.

This is an in-office position in our Seattle, WA office.

Essential Duties & Responsibilities

Platform Administration & Configuration

• Assist with day-to-day administration of our Salesforce org, including user set up, building and assigning permission sets, editing page layouts and lightning pages, building new and editing existing flows, and field configuration
• Perform regular health checks, audits, and proactive maintenance of Salesforce data and metadata
• Maintain industry best practices and recommend enhancements from Salesforce App Exchange
• Assist with defining and maintaining KBC's role hierarchy

Ticket Grooming & Execution

• Collaborate with the team to triage and groom Salesforce-related requests
• Own and resolve tickets related to system enhancements, bug fixes, and workflow automation

System Optimization & Scalability

• Recommend and implement backend improvements to ensure the system scales with business growth
• Identify opportunities to streamline processes, reduce technical debt, and increase admin efficiency

Collaboration

• Work closely with our Database Manager to support ongoing projects and roadmap execution
• Communicate clearly with cross-functional teams to ensure requests are understood and delivered on time

Documentation & Governance

• Maintain documentation of workflows, processes, and key system changes
• Support compliance with internal data governance standards and security protocols

Preferred Qualifications

• Experience working in a high-growth, multi-office environment
• Experience supporting users in the commercial real estate or professional services industry

Education & Experience

• Salesforce Administrator Certification (ADM 201) - Required
• Three to five plus years of experience as a Salesforce Administrator
• Strong knowledge of Salesforce platform tools, including Flow Builder, Permission Sets, Custom Objects, and Reports & Dashboards
• Experience with task grooming and ticket management tools
• Excellent communication skills and attention to detail

The expected annual base salary for this position is $95,000 - $125,000 . Experience, skills, location and other factors are considered when determining the salary offered.

Job Title: CRM Developer-Dynamics 365

Location: Phoenix, AZ/ Redmond, WA

Duration: 1 Year + Extension

Job Requirements:

Experience working in Dynamics 365 CE with 2-3 CRM implementations.

Strong hands-on CRM technical skills.

Preferably from .Net background.

Work with Functional and Architect teams.

Should be able to understand the FDDs and design TDD. Create / Run / maintain Unit Testcases.

Suggest technical insights

Technical Expertise includes (not limited to below): Plug-ins – Impersonation, Depth, Images, Troubleshooting Query Expressions

Custom Action and Workflows

Relationship behaviors, Security Model

SSIS

Should have good communication skills. Experience Working with multiple stakeholders Presenting solutions and ideas

Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

**Specialty/Competency:** Microsoft
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 80%
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC's value proposition of "strategy led and technology enabled", by aligning our Consulting Solutions' industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
+ Support team to disrupt, improve and evolve ways of working when necessary.
+ Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
+ Identify gaps in the market and spot opportunities to create value propositions.
+ Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
+ Create an environment where people and technology thrive together to accomplish more than they could apart.
+ I promote and encourage others to value difference when working in diverse teams.
+ Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
+ Influence and facilitate the creation of long-term relationships which add value to the firm.
+ Uphold the firm's code of ethics and business conduct.
**Job Requirements and Preferences** :
**Basic Qualifications** :
**Minimum Degree Required** :
Bachelor Degree
**Minimum Years of Experience** :
10 year(s)
**Preferred Qualifications** :
**Certification(s) Preferred** :
D365 Sales, Marketing, Dynamics CRM (D365/2013/2011)
**Preferred Knowledge/Skills** :
Demonstrates thought leader-level abilities with, and/or a proven record of success as a Functional Solutions Architect directing efforts in consulting, designing, and implementing D365 applications-based solutions including:
+ Building and maintaining relationships with the clients for program and ongoing potential sales activities;
+ Managing the entire project lifecycle and resources to meet client success;
+ Serving as the global point of contact on application design, optimizing features, availability, scalability, user experience, visualization and data integrity;
+ Creating the functional specs, functional design documents; Business Requirements Document/Functional Requirement Document, Functional Design Documents, user stories, implementation solution maps; and other deliverables;
+ Estimating and triaging high level requirements, future state processes and solution designs;
+ Developing functional specifications including use cases, business scenarios and functional requirements;
+ Participating in testing, quality management reviews and training including designs, prototypes and other work-products;
+ Conducting Joint Application Design workshop for acceptable solution design;
+ Architecting solutions and work with technical team on configuration, design and testing efforts, driving the transition of requirements to the designers and developers;
+ Leading the team through the life cycle of a D365 implementation providing key inputs during design, migrating data from external systems; conducting and supporting solution testing; building test cases; assisting with functional, system and user acceptance testing and conducting and supporting user and administrator training;
+ Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); and,
+ Providing Post Go Live Support.
Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts as an D365 CRM Functional Solutions Architect including experience with the following:
+ Dynamics 365 CRM Apps;
+ PowerApps, Power platform;
+ Front and Back-office integrations experience;
+ ISVs such as Experlogix; and,
+ Microsoft Azure DevOps.
Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts with one or more D365 application modules to address client needs, including:
+ Designing, building, testing and deploying the functional components;
+ Building and maintaining client relationships;
+ Communicating value propositions;
+ Managing resource requirements, project workflow and budgets;
+ Preparing complex written and verbal materials;
+ Delivering clear requests for information;
+ Prioritizing and completing tasks; and,
+ Communicating potential conflicts to a supervisor.
Demonstrates thought leader-level abilities as a team leader, emphasizing the following areas:
+ Supervising teams to create an atmosphere of trust,
+ Seeking diverse views to encourage improvement and innovation,
+ Answering questions and providing direction to staff; and,
+ Coaching staff, including providing timely and meaningful written and verbal feedback.
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law?
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

Role Description: Experience in Microsoft Dynamics 365 FnO projects, specializes in End-to-End Test Management, Functional Testing, Analysis, Test design, Test Execution• Prepare test strategy• Refine test cases based on test scenarios provided by Falck• Detailed SIT plan and execution• Reporting testing progress• Defect reporting and tracking Competencies: Digital : Microsoft Dynamics 365 Supply Chain Management, Microsoft Dynamics 365 Manufacturing, Functional Testing

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

We anticipate the application window for this opening will close on - 1 Sep 2025
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
**Bring your talents to a leader in medical technology and healthcare solutions.** **Rooted in our long history of mission-driven innovation, our medical technologies** **open doors.** **We support your growth with the training, mentorship, and guidance you need to own your future success.** **Join us for a career that changes lives.**
**CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:**
Leads CVG service related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional service. Drive execution of key CVG initiatives to achieve Group, BU and Regional level goals. Partner with regional management teams to achieve implant, revenue and expense goals for assigned geography. Manage, develop and motivate service employees to deliver unsurpassed patient care, physician/AHP service and technical expertise in the hospital, clinic and other care settings.
**A DAY IN THE LIFE: POSITION RESPONSIBILITIES:**
+ **Service Leadership**
+ Collaborate with key stakeholders to coordinate, develop and execute strategies to achieve short and long term business objectives especially related to service activities and programs.
+ Works with district(s)/territories/Regional Sales Coordinators to ensure efficient and effective scheduling of CRDM implant and follow-up coverage for assigned geography.
+ Partners with sales team to drive key service initiatives and provide service assessments via periodic business reviews, RFPs, etc. that highlight the value of Medtronic service to our customers.
+ Lead and drive changes focused on service burden reduction and new service models.
+ Work with regional and district leadership to align resources based on business priorities and appropriate service demands.
+ **CVG**
+ Partner with district management teams to achieve business objectives, execute on CVG strategies, implant, revenue and expense goals.
+ Drive cross BU support for key CVG programs/needs.
+ Manage the CVG Champions Program to ensure proper execution of BU expectations. Drive accountability through adherence to deadlines and timely documentation of Champion related activities in Salesforce.com and completion of other stated deliverables.
+ **People Management**
+ Manages Service Team to deliver unsurpassed service, technical expertise and support the achievement of implant and revenue goals.
+ Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.
+ Assist employees with individual development planning.
+ Responsible Clinical Specialist recruiting and hiring. Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.
+ **Business Operations**
+ Business Discipline: Sales support, inventory/OPC, credentialing, expense management, data privacy, PO pendings, warranty credits and required training
+ Ensure efficient, effective use of inventory, expenses and assets
+ Apply Customer Focused Quality Concepts
**MUST HAVE - BASIC QUALIFICATIONS:**
_IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME_
+ Bachelor's Degree
+ 4 years of successful professional experience OR
+ 2 years of experience directly managing employees in a healthcare organization
**NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:**
+ Medtronic experience in role that interacts with CVG field organization
+ Knowledge of local cardiac customer base
+ Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups
+ Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry
+ Training and experience with Lean Sigma principles
+ Demonstrated business acumen
+ Experience in a healthcare related discipline
+ Ability to learn and understand technical aspects of business
+ Ability to manage, coach and develop managers and employees
+ Capable of critical/strategic thinking; ability to execute strategy
**PHYSICAL JOB REQUIREMENTS:**
+ The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
+ While performing the duties of this job, the employee is regularly required to sit and talk or hear.
+ The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools or controls.
+ The employee is occasionally required to reach with hands and arms.
+ The employee must occasionally lift and/or move up to 15 pounds.
+ Specific vision abilities required by this job include close vision and distance vision.
+ The employee must be able to travel by air or car or other mode of transportation.
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here ( .
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.
The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc
**ABOUT MEDTRONIC**
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position?
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):USA: $125,000.00 - $125,000.00
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.
following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans ( Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here ( a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting?is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

Detailed Job Description:
Candidate must have 8+ years of experience in Microsoft Dynamics CRM Online development
Dynamics 365 CRM Customizations, Plugins, Power Automate, JavaScript, Web API
C#, Azure Function Apps
Good communication skills.

Minimum years of experience: 8+ years
Education: Bachelor's or Master of Engineering

Specialty/Competency: Microsoft

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 60%

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.

• Apply systems thinking to identify underlying problems and/or opportunities.

• Validate outcomes with clients, share alternative perspectives, and act on client feedback.

• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.

• Deepen and evolve your expertise with a focus on staying relevant.

• Initiate open and honest coaching conversations at all levels.

• Make difficult decisions and take action to resolve issues hindering team effectiveness.

• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Business Application Consulting team you collaborate with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams, and engineering teams to deliver quality products and implementations. As a Senior Manager, you lead large projects and innovate processes, focusing on achieving results and maintaining operational excellence. You interact with clients at a senior level, drive overall project success, and leverage your influence and knowledge to deliver quality results. You also motivate and coach others to solve complex problems, applying sound judgment and developing top-performing, diverse, and inclusive teams.

Responsibilities

• Lead and oversee large-scale projects to achieve successful delivery

• Innovate and refine processes to reach desired results

• Engage with clients at a senior level to build enduring relationships

• Utilize knowledge to provide strategic guidance and drive project success

• Inspire and coach teams to tackle complex challenges effectively

• Apply sound judgment in decision-making and problem-solving

• Cultivate diverse and inclusive, top-performing teams

• Maintain operational excellence and uphold the firm's standards

What You Must Have

• Bachelor's Degree

• 10 years of experience

• Microsoft Dynamics 365 CRM

What Sets You Apart

• Certifications Preferred - CRM: D365 Sales, Marketing, Service Dynamics CRM (D365/2013/2011)

• Demonstrating in-depth knowledge of Microsoft D365 CE

• Advising on complex MS Dynamics 365 business cases

• Leading functional design sessions and documenting solutions

• Translating business/technical requirements into well-architected solutions

• Leading and delivering through the lifecycle of Dynamics 365

• Providing industry leading practices and guidance

• Identifying creative workarounds for requirements

• Designing and integrating business processes and data flows

• Demonstrating in-depth ability to work with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams and engineering teams including developers, testers and PMO to deliver a quality product and implementation

Learn more about how we work:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

As PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law?

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:

The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

**Specialty/Competency:** Microsoft
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 60%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Craft and convey clear, impactful and engaging messages that tell a holistic story.
+ Apply systems thinking to identify underlying problems and/or opportunities.
+ Validate outcomes with clients, share alternative perspectives, and act on client feedback.
+ Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
+ Deepen and evolve your expertise with a focus on staying relevant.
+ Initiate open and honest coaching conversations at all levels.
+ Make difficult decisions and take action to resolve issues hindering team effectiveness.
+ Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
**The Opportunity**
As part of the Business Application Consulting team you collaborate with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams, and engineering teams to deliver quality products and implementations. As a Senior Manager, you lead large projects and innovate processes, focusing on achieving results and maintaining operational excellence. You interact with clients at a senior level, drive overall project success, and leverage your influence and knowledge to deliver quality results. You also motivate and coach others to solve complex problems, applying sound judgment and developing top-performing, diverse, and inclusive teams.
**Responsibilities**
- Lead and oversee large-scale projects to achieve successful delivery
- Innovate and refine processes to reach desired results
- Engage with clients at a senior level to build enduring relationships
- Utilize knowledge to provide strategic guidance and drive project success
- Inspire and coach teams to tackle complex challenges effectively
- Apply sound judgment in decision-making and problem-solving
- Cultivate diverse and inclusive, top-performing teams
- Maintain operational excellence and uphold the firm's standards
**What You Must Have**
- Bachelor's Degree
- 10 years of experience
- Microsoft Dynamics 365 CRM
**What Sets You Apart**
- Certifications Preferred - CRM: D365 Sales, Marketing, Service Dynamics CRM (D365/2013/2011)
- Demonstrating in-depth knowledge of Microsoft D365 CE
- Advising on complex MS Dynamics 365 business cases
- Leading functional design sessions and documenting solutions
- Translating business/technical requirements into well-architected solutions
- Leading and delivering through the lifecycle of Dynamics 365
- Providing industry leading practices and guidance
- Identifying creative workarounds for requirements
- Designing and integrating business processes and data flows
- Demonstrating in-depth ability to work with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams and engineering teams including developers, testers and PMO to deliver a quality product and implementation
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law?
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: