196,481 Csp jobs in the United States
CSP Customer Service Representative
Posted 6 days ago
Job Viewed
Job Description
This role is eligible for hybrid work from home opportunity under the work from home guidelines up to one day per week upon completion of onboarding.
Shift hours: Various between Monday - Friday 7:00 AM - 6:00 PM
Essential Functions:
- Provide phone assistance to investors' and Financial Advisors' inquiries. Be able to discuss investment options, market performance, account information, and 529 tax and estate planning rules and regulations as outlined by IRS and State law.
- Process transactions from callers accurately and in a timely manner, including contributions, withdrawals, and investment changes, while following Federal and State laws pertaining to 529 Plans, including tax benefits and penalties.
- Accurately and clearly convey Federal and State tax laws pertaining to all seven of our 529 Plans regarding possible tax deductions and credits, tax penalties for non-qualified withdrawals, Federal exceptions, gift tax and accelerated gifting, and rollovers into Roth IRAs.
- Assist with every facet of 529 College Savings account information, verification, proper tax coding, account processes, account creation and changes, rollovers, and mailings.
- Navigate callers through their online access and assist in troubleshooting website difficulties.
- Utilize an array of different resources and tools to research and gather information to resolve client issues and answer more complex inquiries.
- Follow up with advisors and investors regarding incomplete account paperwork, information, and requests.
- Acquire knowledge of PowerAgent Operator and Worx, Director, eStreamOne, Plaid, and Microsoft products such as OneNote, Word, Sharepoint, and Outlook.
- Participate in ongoing product knowledge and customer service training to enhance skills, stay current on 529 updates and processing procedures, and provide the best possible service to our investors.
- Understand, identify, and evaluate potential risks to client accounts and take necessary steps to ensure the account is protected against fraud, theft, and security breaches.
- Prioritize and manage daily tasks, workflows, and projects to ensure regular progress and timely completion, and regularly report progress and status to leadership.
- Understand and adhere to all bank policies, laws, and regulations applicable to their role. Complete compliance training and follow internal processes and controls as required.
- Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
- Regular and reliable attendance is an essential function of this position.
- Perform other job-related duties or special projects as assigned.
- Bachelor's degree or equivalent experience strongly preferred.
- Minimum of 2 years of Customer Service or Call Center experience strongly preferred.
- Working knowledge of investments and/or 529 Plan rules and regulations, or prior banking experience preferred.
- Proficient in Microsoft Word, Excel, Outlook, and in working with other financial software.
- Accurate and detailed
- Effective communicator both verbal and written- promotes Union Bank's customer service philosophy
- Positive and people focused
- Organized and time efficient
- Self-directed and takes initiative
- Deadline driven
- Critical thinking
- Sedentary work, occasional lifting and/or carrying up to 20 pounds.
- Indoor work not exposed to outdoor elements or hazards.
- This role is eligible for hybrid work from home opportunity under the work from home guidelines upon completion of onboarding.
PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
CSP Team Lead
Posted 7 days ago
Job Viewed
Job Description
High School Diploma or GED (Required)
Work Experience
2 - 3 years Central Sterile (Preferred)
Licenses and Certifications
Preferred Certifications/Licensures: Certified Instrument Specialist (CIS) within 12 months of hire.
Required Certifications/Licensures: Certified Registered Central Service Technician (CRCST)
Essential Functions
DOCUMENTATION:
Documents and submits required information and data in a timely fashion.
Clearly and accurately documents designated processes, policies, products, service offerings, etc.
Ensures that documentation is tailored to expected readers / users.
Uses correct terminology.
Conforms to required style and format.
TECHNOLOGY AND EQUIPMENT USE:
Demonstrates technical skill in using equipment appropriate for role.
Understands equipment operation.
Maintains equipment in working order.
Troubleshoots equipment problems.
Uses technology to increase productivity.
Adapts to new technology
TEAM LEADER RESPONSIBILITIES:
Responsible for the day-to-day leadership of the various sections of the Central Sterile Processing areas to ensure instruments are processed in a timely manner and staff is staying on task and allocated appropriately to meet the demands of the department.
Accountable for the safety and quality of sterilization procedures.
Works directly with Sterile Processing Technicians in carrying out objectives.
Direct and assigns work to auxiliary personnel.
Established instrument standardization program.
Inspires confidence by performing and communicating in a highly professional manner at all times.
Maintain awareness of changes in protocols/procedures of the department.
Produces work with minimal clerical/charting error, including omission.
Maintains proper functioning of instruments and equipment; coordinates repair when needed.
Maintain adequate supplies and equipment, coordinates the ordering and delivery of equipment, and as needed performed year-end inventory of supplies.
Produces departmental reporting as needed.
Additional Duties
Adheres to the hospital and departmental attendance and punctuality guidelines.
Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
Performs other duties as required and completes all job functions as per departmental policies and procedures.
Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.
For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
Wears protective clothing and equipment as appropriate.
CSP Team Lead
Posted 7 days ago
Job Viewed
Job Description
High School Diploma or GED (Required)
Work Experience
2 - 3 years Central Sterile (Preferred)
Licenses and Certifications
Preferred Certifications/Licensures: Certified Instrument Specialist (CIS) within 12 months of hire.
Required Certifications/Licensures: Certified Registered Central Service Technician (CRCST)
Essential Functions
DOCUMENTATION:
Documents and submits required information and data in a timely fashion.
Clearly and accurately documents designated processes, policies, products, service offerings, etc.
Ensures that documentation is tailored to expected readers / users.
Uses correct terminology.
Conforms to required style and format.
TECHNOLOGY AND EQUIPMENT USE:
Demonstrates technical skill in using equipment appropriate for role.
Understands equipment operation.
Maintains equipment in working order.
Troubleshoots equipment problems.
Uses technology to increase productivity.
Adapts to new technology
TEAM LEADER RESPONSIBILITIES:
Responsible for the day-to-day leadership of the various sections of the Central Sterile Processing areas to ensure instruments are processed in a timely manner and staff is staying on task and allocated appropriately to meet the demands of the department.
Accountable for the safety and quality of sterilization procedures.
Works directly with Sterile Processing Technicians in carrying out objectives.
Direct and assigns work to auxiliary personnel.
Established instrument standardization program.
Inspires confidence by performing and communicating in a highly professional manner at all times.
Maintain awareness of changes in protocols/procedures of the department.
Produces work with minimal clerical/charting error, including omission.
Maintains proper functioning of instruments and equipment; coordinates repair when needed.
Maintain adequate supplies and equipment, coordinates the ordering and delivery of equipment, and as needed performed year-end inventory of supplies.
Produces departmental reporting as needed.
Additional Duties
Adheres to the hospital and departmental attendance and punctuality guidelines.
Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
Performs other duties as required and completes all job functions as per departmental policies and procedures.
Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.
For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
Wears protective clothing and equipment as appropriate.
Independent CSP (Remote)
Posted 2 days ago
Job Viewed
Job Description
If you like helping customers solve issues, then we encourage you to apply with us for one of our physical locations or virtually from your own home. You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's.
Responsibilities:
- Provide customer service, assist with customer issues.
- Receive and respond to calls in a timely manner
- Make notations on customer accounts
- No Experience is required but preferred
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ops Coordinator - CSP
Posted 5 days ago
Job Viewed
Job Description
Minimum Education
- High school diploma or GED required; Bachelor's degree in , Business, Logistics or a related area preferred
Minimum Experience
- Administrative support, customer service or dock operations experience preferred
Knowledge Skills and Abilities
- Customer service skills necessary to effectively and professionally respond to requests and issues
- Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
- Verbal and written communication skills necessary to communicate with various audiences
- Ability to read, interpret and draw conclusions from numerical data and written information
- Software skills, including use of Microsoft Office software and web-based applications
- Knowledge of concepts, practices, procedures and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations
Job Conditions
- May work in hot and cold temperatures
- May work in an area with loud noise and fumes
- May have lift or carry up to 20 pounds
- Minimal travel required
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact
Applicants have rights under Federal Employment Laws:
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-Verify Notice (bilingual)
- Right to Work Notice (English) / (Spanish)
Recovery Coach (CSP)
Posted 6 days ago
Job Viewed
Job Description
Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.
About the role
Casa Esperanza seeks a dynamic, energetic individual who is passionate about delivering recovery and wellness-oriented community-based case management and care coordination for people living with addiction, mental health and cooccurring disorders as part of our Casa Community Support Program.
The Casa Community Support Program (CSP) addresses the health-related social needs of individuals living with substance use and co-occurring behavioral health disorders, to help them thrive and live successfully in the community. Peer Recovery Coaching delivers support to individuals from peers with similar experiences to gain hope, explore recovery, and achieve life goals. It is a non-clinical and non-medical service; however, the Peer Recovery Coach also works with the Multi-Disciplinary Team to provide support for individuals as part of our integrated care model which includes primary care, mental health, and addiction treatment.
The Peer Recovery Coach must be able to initiate and complete work independently to fulfill the responsibilities of the job and work collaboratively with all members of the care team. While the expectations of the Coach are different than clinical and medical staff, their contributions are equally valuable. With a career at Casa, you will be joining a vibrant team of dedicated and talented people. While there may be opportunities for occasional work from home, this is primarily an in-person, community-based role that requires travel, providing transportation for patients, and in office time.
Essential Functions:
Service Delivery
- Deliver services in 1) linguistically appropriate and culturally competent manner that embraces the diversity of people's identities including racial, ethnic, gender/gender identity, sex, sexual orientation, and disability including intellectual disability, 2) an integrated manner that meets the needs of individuals with co-occurring substance use disorder and mental health conditions, honoring their chosen recovery pathway, and 3) a person-centered and strength-based manner.
- When appropriate, develop a recovery or wellness plan with the client that supports that individual in their chosen pathway of recovery, and reflects each client's unique strengths (including community and family strengths), needs, abilities, preferences, motivation and readiness. Share that plan with other members of the client's care team as relevant.
- Provide emotional and social support, with the goal of making positive life changes and developing the client's skills to facilitate their recovery. Support may include motivational interviewing and other evidence-based practices that facilitate the client's growth.
- Share their own recovery experience and use coaching and mentoring techniques to support a client's awareness of the strengths and skills that they possess (recovery capital) that can help sustain recovery.
- Serve as a role model, a mentor and an example of the possibilities of recovery by acting in an open and transparent way
- Support the client to make positive life changes and develop skills supportive of their recovery, including but not limited to:
-
- Creating links to treatment,
- Trying new strategies for developing recovery-supportive friendships and reconnecting or improving family relationships, and
- Identifying and using recovery community networks such as peer recovery support services, peer-reinforced groups, and mutual aid.
- Assume primary peer coaching responsibilities for clients after intake and maintain a caseload of 22 individuals.
- Using their peer relationship, assist with motivation and facilitate connections to SUD and mental health treatment, primary and specialty medical treatment, recovery support services, supported employment and/or vocational and education services, benefits programs, housing supports, and HIV services at Casa Esperanza and at other agencies in the community.
- Act as a recovery liaison by either supporting the client in preparing for or accompanying the client to meetings with, for example, probation officers, social workers, and child protection/child welfare workers.
- Serve as an advocate for the client within healthcare, social services and other relevant systems and assist Members in learning self-advocacy skills.
- Provide one-to-one client orientation to support client attainment of the goals in the Wellness Plan.
- Support connections with Reentry and Housing Case Managers, as appropriate, to access those case managements services.
- Work closely with Multi-Disciplinary Team (MDT) to support clients through all aspects of care planning, including assessments, transition and discharge planning to engage, retain and monitor clients in care.
- May provide temporary assistance with transportation to essential appointments while transitioning to community-based transportation resources.
- Must deliver services in community in any setting that is safe for both the Coach and client, including but not limited to the client's home, an inpatient or diversionary unit, a day program, a self-help meeting, or Recovery Support Center.
- Conduct intensive outreach efforts to reengage or maintain engagement with clients, including:
-
- At least one in person meeting when services begin to develop initial goals (which may include a wellness plan)
- At least one instance of direct contact (including phone, in-person, text or video telehealth) per client over a 21-day period.
- Work closely with the Patient Access and Practice Management teams to coordinate enrolling, authorization, and reauthorization for clients engaging in Peer Coaching services.
- Flexing duties and responsibilities in team-based care involves sharing patient-care responsibilities among members of a team, leading to improved efficiency, access, quality of care, and satisfaction for all involved.
- If using a wellness plan, obtain consent from client before including this plan in Evolv and sharing with other care providers.
- All subsequent client encounters and other data (including initial in-person visits and weekly contacts) must also be maintained in Casa's electronic health record, Evolv.
- Ensure all data collection and reporting requirements are completed within the time frames specified in the Peer Recovery Coach Agreement.
- Attend bi-weekly supervision.
- Write and submit all reporting as required by payors, regulators, and Casa's internal Practice Management and Quality teams, in a timely manner.
- Attend all relevant case conferences and staff meetings including but not limited to Multi-Disciplinary Team, Community Support Program/Recovery Support Services, and Office Based Addiction Treatment.
- Bilingual Spanish/English required
- A least a high school diploma or a GED, except in cases where a reasonable exception can be made.
- Have either a Certified Addiction Recovery Coach (CARC) certification or is working to obtain, through either Massachusetts Board of Substance Abuse Counselor Certification, or through another certification or credentialing process as specified by EOHHS. TO be considered working toward a CARC, the Peer Recovery Coach must:
-
- Have completed Peer Recovery Coach Academy trainings and the Ethical Considerations for Recovery Coaches training; and
- Be on track to complete the required 500 hours of supervised patient facing work experience specific to the domains: advocacy; mentoring/education; recovery/wellness support; and ethical responsibility within the past ten (10) years as paid or volunteer staff.
- Knowledge of SUD and mental health treatment, the recovery process and resources, supported employment and/or vocational and education services, housing supports, and HIV services
- Experience doing outreach and engagement with individuals with a history of or at risk for justice involvement, HIV, addiction, mental illness, trauma and violence
- Must be willing and able to share their path to recovery and their lived experience of recovery
- Able to work weekends and evenings, as needed
- Familiar with social, health and cultural issues specific to the Latine population
- Ability to work as a team member and independently
- Understanding of harm reduction principles and techniques
- Strong verbal and written communication skills
- Strong interpersonal skills and crisis management skills
- Be in good standing with their board of professional licensure, as applicable.
- Computer skills, minimum Microsoft Word
Availability Monday to Friday 8am to 8pm
Weekends Availability per need
40 Hours Schedule
(1- 2 Evening workdays)
What we offer:
Casa Esperanza Benefits Package:
- Compensation: Salary Range $20 -$22 per Hour
- Holiday Pay (12 days per year + 1 floating holiday)
- Paid Time Off (PTO) - 18 days year one, 20.5 days at year 2, 23 days at year 5
- Sick Pay - 10 paid days per year
- Long / Short Term Disability
- Paid by Company Life Insurance
- Health Insurance (Medical Dental, Vison)
- Health Reimbursement Arrangement (HRA)
- FSA/DCA (Flexible Spending Account & Dependent Care)
- ComPsych Guidance Resources - EAP
- Educational Opportunities
- Tuition Remission
- Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
- Career Advancement Opportunities
- Increased Salary for Credentials
- and more.
Physical & Mental Requirements
While performing the duties of this job the employee is regularly required to walk, stoop, kneel, crouch or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.
At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That's why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Casa Esperanza's EEO Statement
Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.
We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email
The pay range for this role is:
20 - 22 USD per hour (Familias Unidas Outpatient Program)
Seward CSP Counselor
Posted today
Job Viewed
Job Description
Job Description
Mental Health Counselor – Community Support Program (CSP)
4-Day Work Week Option Available
Location: Seward Office (Minneapolis)
Salary Range: $58,656.00 - $6,456.00 annually
We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.
Looking to make a difference in your community? Here is an exciting opportunity to support individuals recovering from mental illness. If you have experience working in Adult Foster Care with adults recovering from mental illness, Adult Rehabilitative Mental Health Services (ARMHS), Independent Living Skills (ILS), residential mental health treatment (IRTS), MI/CD services, or other mental health services, you may be ready to take the next step in your career as a Mental Health Counselor!
In this position you will: provide direct services to clients diagnosed with serious and persistent mental illness to improve their symptoms, stability, independent living, and connections to a supportive community. More specifically, the CSP helps its members maintain housing, access nutritious food, manage their symptoms, pursue overall mental and physical wellness, engage with employment, volunteer opportunities, and social activities, and form mutually supportive friendships.
A few of the benefits offered by MHR:
- 4 Day Work Week Option.
- Intensive two-week initial orientation program AND on-going in-house training program.
- Health insurance (including family health coverage) with employee costs in the top 6% of most affordable health care options. Competitive dental insurance.
- Automatic enrollment in retirement plan after 1 year with up to 3% contribution.
- 9 paid holidays and 18 days accrued PTO during your first year.
- Annual merit-based salary increases.
- MHR is looking for candidates who are Spanish speaking, Hmong speaking, and Somali speaking. You may receive a 1000 salary bonus for passing the language proficiency exam.
- MHR is committed to working towards racial equity and combating racism.
- MHR is a tobacco free workplace promoting health & wellness for the individuals we serve and our employees.
Main Duties and Responsibilities:
- Provide and coordinate CSP services utilizing a team approach to promote individual recovery and community integration.
- Support client development, assess individual needs, provide crisis assistance, and monitor safety and appropriateness of drop-in center activities.
- Assist clients with developing and progressing toward obtaining their stated goals.
- Facilitate groups in conjunction with other team members to promote peer support and knowledge about managing the challenges of living with a mental illness in the community.
- Assist in design and implementation of volunteer and vocational training opportunities to promote employment skills development and consumer involvement in program.
- Communicate with clients’ providers and others involved to provide referrals and coordinate care.
- Provide housing support services including referrals, assistance with applications, appeals, and linkage to ongoing support services.
- Participate in team meetings, supervisory meetings, and professional development trainings.
- Document all relevant detail pertaining to client services in order to maintain quality.
Minimum Education and Experience:
- Bachelor's degree in the human services-related field.
- Preferred: two years of counseling experience of which at least one year of experience in community-based mental health with adults recovering from mental illness or a combination of equivalent experience and training.
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CSP Tech II - CRCST
Posted today
Job Viewed
Job Description
When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we’ve grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all members of our community, we embrace differences and work hard to create a place of belonging for our patients and our employees. When you join the Huntington family, you’ll be empowered to enact change that continuously improves our ability to deliver world-class care, with kindness and dignity, to all who need it.
** Internal Workers – Please log into your Workday account to apply **
Huntington Hospital Employee LoginCompensation Range:
Anticipated compensation range of $24.77 - $30.93 / Hour depending on qualifications and experience.Department:
Central Svcs & SuppExpectations:
Responsible for cleaning, decontaminating, inspecting, assembling, packaging and sterilizing all instruments and equipment from all areas of the facility as well as the operation and care of same equipment and instruments. Able to setup patient care carts and maintain patient care equipment. Knowledge of instrument processing techniques, including but not limited to cleaning, decontamination, assembly and sterilization. Ability to work, multi-task and prioritize in a stressful environment.
EDUCATION:
High school diploma or GED equivalency.
EXPERIENCE/TRAINING:
Minimum of two years' experience with surgical instrumentation required.
Minimum two years prior central service experience or Surgical Technology experience required.
Completion of a Sterile Processing Program or Surgical Technology Program required.
LICENSES/CERTIFICATIONS:
Required:
Current Certified Surgical Technologist (CST) issued by Association of Surgical Technologists (AST) or current Certified Registered Central Service Technician (CRCST) issued by Healthcare Sterile Processing Association (HSPA).
SKILLS:
Basic computer skills. Surgical instrumentation knowledge, ability to apply standard blood and body fluid precautions. Able to demonstrate and perform steam, low temperature sterilization. Performs essential functions on CSP equipment and mechanical devices are tested and validated to meet regulatory requirements required.
Worker Type:
Regular Full timeShift:
DaysLocation:
100 W California Blvd Pasadena, CA 91105