85 Cultural Resource Management jobs in the United States
Adjunct Faculty, MA in Cultural Heritage Management - #Faculty
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Adjunct Faculty, MA in Cultural Heritage Management
Krieger School of Arts and Sciences
Advanced Academic Programs
INSTITUTION:
Johns Hopkins University
Institution Description:
Advanced Academic Programs (AAP) is a division of the Johns Hopkins University's Krieger School of Arts and Sciences. As part of the nation's first research university, AAP offers high-quality master's degrees and certificate programs at its Washington, D.C., Center, at JHU's Homewood Campus in Baltimore, Maryland, and online. AAP enrolls almost 6,000 students each academic year in over 45 programs and distinguishes itself through its intensive instructional assistance, selective admissions, and 60 dedicated full-time faculty. Tenured Krieger School faculty members serve as program chairs to oversee the academic rigor of AAP's graduate offerings. AAP's website, provides additional information.
Position Description:
We are seeking an adjunct faculty member to teach an asynchronous online course on Heritage Risk Management and Security for the Cultural Heritage Management MA program. The ideal candidate will have a combination of theoretical knowledge and practical experience in the field. Prior to teaching the course in Summer 2026, the candidate will co-teach with an existing faculty mentor in the spring of 2026 to gain familiarity with the program's learning outcomes, students, and course management system. After this mentorship period, the candidate will assume full responsibility for teaching the course in the summer of 2026.
The ideal candidate will exhibit a robust background in risk management, security studies, or related fields, with demonstrated experience in cultural heritage protection or disaster mitigation strategies. They should be enthusiastic about fostering collaborative discussions and preparing students to contribute meaningfully to the future of global heritage preservation. A master's degree or higher in a relevant discipline is required, along with a commitment to inclusive education and student engagement.
Minimum Qualifications:
+ An advanced degree in a relevant field, with a master's degree at minimum.
+ At least three years of professional work experience in heritage management or disaster mitigation.
Preferred Qualifications:
+ A terminal degree in a relevant field
+ 1-3 years of graduate-level teaching experience
+ Five years of professional work experience in heritage management or disaster mitigation
+ Strong interest in advising graduate students interested in a cereer in the heritage sector
Salary: $7,210 per course
The position will remain open until filled.
Candidates must submit the following:
+ A cover letter highlighting your experience working in heritage risk management, as well as describing your approach to teaching
+ Curriculum vitae
+ Teaching evaluations for the two most recently taught courses, if available
+ Transcript from highest degree earned
+ The selected candidate will undergo a background check and provide three references
Job Type: Part Time
The listed salary range represents the minimum and maximum Johns Hopkins University offers for this position, based on a good faith estimate at the time of posting. Actual compensation will vary depending on factors such as location, skills, experience, market conditions, education, and internal equity. Not all candidates will qualify for the highest salary in the range.
Johns Hopkins provides a comprehensive benefits package supporting health, career, and retirement. Learn more: Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
CRM Specialist
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Reporting to the Engagement & Retention Manager, the CRM Specialist will be responsible for the strategy, coordination and execution of CRM activities. You will be working on an end-to-end delivery; from capturing campaign requirements to planning, developing, QA’ing and launching CRM campaigns and multi-channel communication journeys. This includes email creation, setting up and optimizing promotions and push notifications. You’ll be highly motivated and excel at managing multiple projects simultaneously to test and execute immediate change. You’ll have a high impact on Zipcar’s member lifecycle experience and drive key business metrices.
What You’ll Do:
- Drives CRM strategy and oversees execution of campaigns end-to-end.
- Works with Data Engineering on integrating and structuring data into CRM platform for audience segmentation and content personalization requirements.
- Works with the Marketing team and other stakeholders on gathering CRM campaign requirements.
- Owns CRM calendar and weekly/monthly/quarterly planning.
- Works closely with the IT/Engineering on CRM feeds and data flowing in and out of CRM platform.
- Manages the relationship with third-party CRM venders.
- Shares new and emerging CRM best practices across the business.
- Owns CRM campaign analytics and reporting.
- Develop and maintain email automation workflows that nurture members, drive engagement, and improve retention.
- Manage promotional campaigns end-to-end, including setup, QA, and building targeted audiences to drive engagement and performance.
- Build, test, and deploy push notifications to optimize customer journeys and support campaign goals.
Perks You’ll Get:
- Competitive Medical, Dental, Vision, Life and Disability Insurance and other voluntary benefits through our parent company, Avis Budget Group
- Generous paid time off, including holidays, vacation, personal, sick, volunteer and Parental Leave options
- Tax-free benefit for public transportation or parking expenses
- Bicycle Reimbursement program
- 401(k) Retirement Plan with company matched contributions.
- Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars
- Community involvement opportunities
What We’re Looking For:
- Bachelor’s degree in marketing, Business or related field
- 3+ years’ work experience in a CRM/Email Marketing role
- HTML & CSS expertise (ability to code from scratch)
- Adept at developing and optimizing SQL and SOQL queries to drive data accuracy and operational efficiency.
- Extensive knowledge of scripting and applying business logic in email (AMPScript experience is preferable)
- First-tier enterprises ESP platforms experience in Salesforce Marketing Could required
- Experience with multi-channel marketing communication
- Proven history of developing high quality digital user experiences
- Good understanding of information architecture
- Experience managing promotional campaigns, including setup, QA, and building targeted audiences to drive performance.
- Experience in building, testing, and deploying push notifications to optimize customer journeys
- Ability to prioritize and multi-task in a fast-paced, dynamic environment; adapts easily and quickly to change
- A strong cross-team collaborator and relationship-builder
- Excellent written and verbal communications skills required
- Strong sense of ownership and an entrepreneurial spirit
- Meticulous attention to detail with a clear, methodological approach to problem solving
- Experience with Agile methodology
The annual starting salary for this position is between $75,000 - $80,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Who We Are:
Glad you asked! Zipcar is the world’s leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we’re driven by a mission – to enable simple and responsible urban living.
We encourage Zipsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer – M/F/D/V.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Zipcar.
CRM Specialist
Posted 1 day ago
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Description:
We are seeking a hands-on CRM Marketing Specialist to lead the execution, optimization, and reporting of omni-channel campaigns across email, SMS, and push notifications. This role requires deep expertise in platforms like Klaviyo, Tapcart, and Wisepops, along with strong analytical and creative skills to drive performance and engagement.
Campaign Execution & Optimization
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Build, QA, and deploy email, SMS, and push campaigns with dynamic content, A/B testing, and strategic scheduling using Klaviyo and Tapcart.
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Develop and maintain automated journeys with universal content blocks and advanced segmentation logic.
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Import contact lists and define audience segments using “AND” / “OR” logic or AI-powered segmentation tools.
Performance Reporting & Analytics
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Create and present recurring campaign performance reports (weekly, monthly, ad-hoc) using data from Shopify, Elevar, Klaviyo, Tapcart, Recharge, Yotpo, and Retention X.
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Conduct ad-hoc KPI reporting for major campaigns (e.g., Black Friday) using cloud-based dashboards and analytics tools.
On-Site Messaging & Lead Capture
- Manage and update on-site message center content and lead capture forms via Wisepops.
Creative Development
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Write compelling marketing copy including subject lines, preheaders, headlines, and body content.
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Develop and submit creative briefs and provide direction for new creative initiatives.
Cross-Functional Collaboration
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Partner with internal teams to intake campaign requests, track project updates, confirm approvals, and gather creative assets.
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Provide strategic recommendations, campaign timelines, and channel-specific best practices.
CRM & Integration Support
- Support CRM initiatives across new product launches, promotional events, SaaS vendor onboarding, transactional email setup, and retail activations.
Pay and Benefits
The pay range for this position is $40.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Crm Specialist
Posted 1 day ago
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Description
Breakdown of the role: - 70 % of their time will be spent working with the broader team to ensure campaigns are going well - 20 % of the time will be spent in other programs or channels - 10 % of their time is spent in meetings or doing reporting outside of Tuesdays; Tuesdays will basically be back to back meetings Hands on EMAIL, SMS and PUSH campaign build including dynamic content, QA, A/B test and optimization and scheduling in Klaviyo and Tapcart. Hands on build and /or edits with QA to automated email, SMS and PUSH campaigns and journeys with universal content blocks and advanced segmentation. Import lists & define segments with “and” “or” join logic, or with AI segment building in Klaviyo. Create, share and present campaign and promotional performance reporting on a recurring weekly, monthly and ad-hoc cadence from: Shopify, Elevar, Klaviyo, Tapcart, Recharge, Yotpo and/or Retention X. Update on-site message center messaging and lead capture forms in Wisepops. Craft creative copy to include creative headlines, body copy, subject line, and preheaders. Create and submit creative briefs and offer creative direction for new creative initiatives. Collaborate with cross-functional teams to intake new email requests, capture project updates, confirm approvals, and intake assets. As needed, provide channel-specific best practices, campaign timeline and strategic recommendations. Provide omni-channel CRM support for new integrations, projects and initiatives including new product or campaign launches, promotional events, new SASS vendor onboarding, transactional email support and ad-hoc retail support. A lot of adhoc reporting on KPIs - regular cadence of monthly reporting, quarterly reporting & more frequent reporting for extensive campaigns (IE Black Friday) - Mainly done in a cloud based system working within that & leveraging dashboards
Skills
Email marketing, crm software, e-commerce, e-check software, Digital marketing, email campaign, shopify, Klaviyo, consumer product
Top Skills Details
Email marketing,crm software
Additional Skills & Qualifications
3 + years of hands-on CRM experience supporting direct to consumer or business to consumer 4-5 years + working in a direct to consumer ecommerce platform like Shopify, Big commerce, Woo or Magento Intermediate to advanced email marketing Some exposure to PUSH or SMS marketing Dynamic email content Copywriting is a plus but not necessary Ok with a mix of B2B and DTC or B2C as long as the majority of their experience is direct to consumer Must have worked with a consumer product before - preferably within the health & wellness space - do not want to see people from the service space, needs to be an actual product Experience working with mid-market or enterprise level ESP like Klaviyo, Braze, Salesforce Experience working with large data sets, segmentation logic, universal blocks, and dynamic content Experience working with cloud-based performance measurement tools like Google Analytics, Adobe, Retention X, Eloqua or similar
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $45.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
CRM Specialist
Posted 2 days ago
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The Marketing Communications team at Milliman encompasses a wide range of omnichannel marketing experiences that amplify our firm's client-tailored solutions. Our people are passionate, driven by curiosity, and enjoy tackling big challenges. Joining our team means you will play an integral role in helping to increase awareness, drive demand, and create value by managing data and processes affiliated with our Client Relationships Management (CRM) tool.
Milliman's CRM program is integral to the continued growth of the firm. We are seeking a tech-savvy and data-driven professional to join our CRM team as a CRM Specialist. This individual will act as the primary point-of-contact for ensuring accurate client data hygiene, managing ongoing data maintenance tasks, and performing analysis and identifying areas for improvement.
RESPONSIBILITIES:
Data maintenance and analysis
- Manage the quality and transfer of source data to CRM system (Microsoft Dynamics)
- Monitor data hygiene and perform data audits and analysis. Identify opportunities to implement processes to improve data quality
- Responsible for data maintenance tasks
- Collaborate with marketing team to identify and build customer data segments for marketing campaigns and analytics using CRM queries
- Triage user support requests, resolve where possible and work in partnership with other team members when necessary
- Help maintain training material and user documentation
- Manage new user onboarding including license set up and leading introductory training
- Support analysis of system modifications. Document requirements, support development of test plans, execute test scenarios, and track results
- Participates in Marketing planning and status meetings and reports regular work status and performance analysis
- Identifies reporting needs, documents requirements and monitors data for valuable trends and insights on behavior and preferences
- Documents business rules, segmentation strategies and campaign workflows
- Bachelor's degree
- Minimum 1 year of experience with database marketing projects and analysis
- The ideal candidate must have Intermediate working knowledge of Microsoft Word, Excel, PowerPoint and Outlook required; working knowledge of SharePoint and OneNote.
- The ideal candidate must have the understanding of querying data and creating meaningful reports
- Must have excellent verbal and written communication skills
- Must have the ability to organize a multitude of tasks, projects, and information simultaneously within time constraints, while maintaining high attention to detail
- Prior experience with Client Relationship Management (CRM) tools.
- Working knowledge of database marketing and customer segmentation strategy.
Independent for over 70 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.
Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.
MILLIMAN BENEFITS AT A GLANCE:
At Milliman, we focus on creating an environment that recognizes - and meets - the personal and professional needs of the individual. We offer a competitive benefits package which includes:
- Medical, dental and vision coverage for employees and their families, including eligible domestic partners.
- A 401(k) plan with matching program.
- Paid Parental Leave up to 12 weeks.
- Profit sharing as a discretionary contribution to employees' retirement accounts.
- Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason.
- Adoption assistance.
- Milliman covers 100% of the premiums for life insurance, AD&D, and both short term and long term disability coverage.
- Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs.
CRM Specialist
Posted 2 days ago
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Job Details Description
Position Summary
We are seeking a CRM Specialist to join our growing team in a full-time, on-site role. The ideal candidate will take ownership of planning, executing, and optimizing multi-channel marketing campaigns to enhance brand visibility, generate, nurture and convert leads, and drive customer engagement through HubSpot. As our CRM Specialist, you will play a key role in driving enterprise-wide adoption and optimization of our CRM platform-HubSpot across marketing and different functions. This position requires a deep understanding of HubSpot, Google Ads, and Google Analytics, along with a solid understanding of SEO, marketing automation, and performance tracking. Working closely with cross-functional teams, the successful candidate will ensure alignment across all marketing initiatives and deliver measurable results in a fast-paced, data-driven environment. The ideal candidate will bring technical expertise, strategic thinking, and a passion for improving workflows and customer experience through CRM technology.
Essential Responsibilities
- Serve as the organization's HubSpot administrator and subject matter expert.
- Taking an active role in all phases of CRM campaigns - goal setting, campaign planning, testing, launch strategy, execution and ongoing marketing optimization.
- Create and manage marketing automation workflows, lead scoring, and audience segmentation in HubSpot.
- Conduct A/B testing and implement CRO (Conversion Rate Optimization) strategies to improve campaign effectiveness.
- Plan, launch, manage, and optimize digital marketing campaigns across multiple channels, including CRM, Google Ads, SEO/SEM, email, and content marketing.
- Build and present reports and dashboards to communicate campaign performance and key insights.
- Stay current with digital marketing trends, tools, and industry best practices.
- Collaborate with internal teams (marketing, business development) to ensure brand consistency and alignment of marketing initiatives.
- Conduct market research to identify customer trends, industry changes, and growth opportunities.
- Bachelor's degree in business, information systems, marketing/sales, or related field.
- Experienced HubSpot user with experience in marketing automation, lead nurturing, workflows, and CRM integration (REQUIRED)
- 3+ years of hands-on experience in digital marketing, with a proven track record of measurable campaign success.
- Advanced experience with Google Ads (Search, Display, Performance Max, Demand Gen) and performance optimization.
- Experience in A/B testing and interpreting results to improve conversion and engagement.
- Familiarity with CRO tools and techniques to optimize landing pages and campaign flows.
- Excellent communication, presentation, and collaboration skills.
- Detail-oriented self-starter with strong organizational and time management skills.
Behaviors
: Motivations
: Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Company
Eagle, established in 2003, began as a dedicated partner addressing regulatory needs in the compounding industry. Over the years, it has evolved into a premier scientific solutions provider, with a distinguished FDA-registered CGMP testing/calibration laboratory spanning over 80,000 square feet. Equipped with state-of-the-art instrumentation, cutting-edge technologies, and advanced methodologies, Eagle delivers tailored, high-quality scientific solutions designed to meet the most rigorous industry standards.
Eagle is uniquely positioned to serve a diverse range of clients, including pharmaceutical drug and device manufacturers, 503B outsourcing facilities, 503A compounding pharmacies, hospitals, and clinical research organizations. We proudly serve clients throughout North America and globally.
Eagle's Mission
Our desire, dedication, and discipline to ensure that patient safety is at the forefront of everything we do and our holistic approach to resolving your compliance needs make Eagle a truly unique organization.
Our Vision
To guide and educate pharmacists and healthcare professionals to utilize fact-based decision-making to create science-based solutions. Research and develop innovative scientific approaches to solve healthcare challenges.
Company info
Location 111 S. Wilcrest Dr. Suite S1000
Houston
TX
77099
United States
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CRM Specialist
Posted 2 days ago
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Are you a hands-on CRM expert ready to make an immediate impact? LHH is partnering with a leading client in the entertainment and media space to find a CRM Specialist (Contractor) for a 3-6 month project. This is a fully remote opportunity open to candidates anywhere in the US.
What You'll Do:
- Audit and assess the current CRM environment, identifying weak points and opportunities for modernization.
- Provide actionable recommendations to transition from legacy systems to more modern CRM solutions.
- Ensure all business units and sub-brands (including major entertainment and media properties) are fully integrated and supported.
- Build and launch lifecycle campaigns (welcome flows, re-engagement, triggered nudges) using Iterable.
- Manage day-to-day email and push communications: audience segmentation, QA, deployment.
- Collaborate with Product teams to connect CRM to key user experiences (registration, onboarding, feature engagement).
- Track engagement and retention metrics, recommending optimizations based on data.
- Ensure compliance with data privacy and best practices.
- 3+ years of hands-on Iterable CRM execution experience.
- Expertise in building automated flows, segmentation, and reporting.
- Pragmatic, resourceful, and able to deliver value quickly.
Pay Details: $30.00 to $40.00 per hour
Search managed by: Erin Cole
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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CRM Specialist
Posted 2 days ago
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Hilco Global
Northbrook, IL
About Hilco Global is the world's preeminent authority on maximizing the value of assets for both healthy and distressed companies. We provide a comprehensive range of financial services that leverage a unique blend of deep restructuring and advisory experience in combination with capital solutions and principal investing through our merchant banking capabilities.
Hilco Global's unrivaled track record has been hard-earned by serving as a trusted advisor, agent, investor and/or principal in transactions of all sizes and scopes for many of the world's largest, most innovative and best-known companies. In each engagement, we work side-by-side with clients to deliver the best possible outcome by aligning interests and providing strategic insight, advice, and - increasingly - access to the capital required to complete the deal. Operating as a privately held, diversified financial services holding company, Hilco Global, its more than twenty highly specialized business units and 800+ professionals are positioned across five continents.
The CRM Specialist - Junior Salesforce Administrator will report directly to the VP, Director of CRM & Corporate Intelligence. This role involves planning, developing, and executing essential administrative functions within CRM platforms such as Salesforce for all Hilco OPCO companies and businesses. Effective collaboration within a team environment is required, involving the Chief Marketing Officer, Head of Global Business Development Operations, SVP, Marketing, VP, Director of CRM and Corporate Intelligence, as well as other firms and divisions as necessary. This position combines CRM system administration, data analysis, and cross-functional collaboration to promote business growth and enhance customer engagement.
Responsibilities
Junior Salesforce Administration:
• Perform day-to-day maintenance of CRM and related platforms, including user account management, role assignments, and permission settings.
• Create and manage reports, dashboards, and workflows to support business objectives.
Implement automations within CRM platforms, such as creating flows, validation rules, and email alerts.
• Troubleshoot and resolve CRM issues, collaborating with stakeholders and vendors.
• Oversee data imports/exports, ensuring data integrity through cleansing, de-duplication, and validation.
• Document processes, updates, and configurations to maintain an accurate knowledge base.
Project Management:
• Support the long-term CRM roadmap, focusing on the business KPI's, adoption, and engagement.
• Collaborate with business development and marketing to identify and execute use case solutions and targeted go-to-market campaigns.
• Partner with stakeholders to refine CRM workflows and implement best practices.
Data Quality and Reporting:
• Ensure consistent data quality through routine QA processes, including regular audits, cleansing, and standardization.
• Develop and maintain reports and dashboards to track adoption, engagement, and campaign performance metrics.
• Use Power BI and Excel to analyze data and provide actionable insights for business improvement.
• Assist, monitor and manage corporate intelligence tools, such as Pitchbook, CapitalIQ, and Debtwire, etc. to support business research efforts.
Collaboration and Stakeholder Engagement:
• Work closely with cross-functional teams to ensure CRM strategies align with organizational goals.
• Train users on CRM functionalities, including Salesforce, mobile apps, and add-ons, to enhance system adoption and efficiency.
• Communicate updates, recommendations, and insights to stakeholders clearly and effectively.
System Enhancements and Process Improvement:
• Collaborate with the VP, Director of CRM, and vendor to implement system enhancements based on feedback and business needs.
• Identify opportunities to streamline processes and introduce automation to improve efficiency.
• Stay current on Salesforce releases, features, and best practices, applying updates to the platform.
Qualifications
• Bachelor's degree in Marketing, Communications, Public Relations, Analytics, or a related field.
• 1-3 years of experience with CRM platforms (e.g., Salesforce, HubSpot, SugarCRM) in an administrative or campaign support role.
• Foundational knowledge of Salesforce administration (e.g., creating users, reports, workflows, and automation).
• Experience with Salesforce APEX code is a plus. Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook.
• Familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus. • Hands-on experience with data tools, including imports/exports, quality, and automations.
Characteristics of Success
• Passionate about CRM and customer engagement with a focus on continuous learning and improvement.
• Proactive, resourceful, and able to work autonomously while contributing to team goals.
• A problem-solver who thrives in dynamic environments and enjoys building efficient processes
• Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• A collaborative mindset with a proactive approach to challenges.
• Ability to work in a fast-paced environment while maintaining high standards of quality and accuracy.
In compliance with the New York & Illinois Pay Transparency Law, the base salary range for this role in Illinois is between $80,000-$90,000. This salary range does not include discretionary bonus or other forms of compensation or benefits which are offered in connection with this job. Several factors are considered when determining a candidate's compensation. Please note that the salary range listed for this position is based on the level of experience outlined in the job description. If a candidate's experience differs from the requirements, the salary may be adjusted accordingly.
Hilco Global is an equal opportunity employer. Qualified candidates will be considered on merits and without regard to race, religion, color, national origin, sexual orientation, genetic information, marital status, gender, veteran, or disability status.
Hilco Global strives to comply with all applicable local/state regulations regarding displaying salary ranges. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, Hilco Global is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health.
CRM Specialist
Posted 2 days ago
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At Air Apps, we believe in thinking bigger-and moving faster. We're a family-founded company on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018-and now with offices in both Lisbon and San Francisco-we've remained self-funded while reaching over 100 million downloads worldwide.
Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you'll be a creative force, shaping products that empower people across the globe.
Join us on this journey to redefine resource management-and change lives along the way.
The Role
As a CRM Specialist at Air Apps, you will be responsible for managing and optimizing customer relationship management (CRM) systems and email marketing campaigns . You will work on drip marketing, segmentation, automation, and lead nurturing strategies to enhance customer engagement and retention.
This role requires expertise in CRM platforms such as HubSpot, Marketo, Salesforce, or Klaviyo , as well as a strong understanding of email marketing best practices, automation workflows, and data-driven optimization .
Responsibilities
- Develop and execute email marketing campaigns, drip sequences, and lead nurturing strategies .
- Manage and optimize CRM workflows, segmentation, and customer lifecycle automation .
- Work with HubSpot, Marketo, Salesforce, or other CRM platforms to improve campaign performance.
- Track and analyze email open rates, CTR, conversion rates, and customer engagement metrics .
- Optimize email templates, A/B test subject lines, and improve deliverability .
- Create and maintain customer segmentation strategies for targeted campaigns.
- Collaborate with marketing, sales, and product teams to personalize customer interactions.
- Implement behavioral triggers and automation workflows to improve retention.
- Ensure compliance with GDPR, CCPA, and email marketing regulations .
- Stay up to date with CRM trends, personalization strategies, and automation best practices .
- Around 3+ years of experience in CRM management, email marketing, or marketing automation .
- Hands-on experience with HubSpot, Marketo, Salesforce, Klaviyo, or similar platforms .
- Strong understanding of email marketing best practices, segmentation, and automation workflows .
- Experience with A/B testing, personalization, and dynamic content strategies .
- Knowledge of lead scoring, drip campaigns, and customer journey mapping .
- Familiarity with HTML/CSS for email formatting is a plus.
- Analytical mindset with experience using Google Analytics, CRM dashboards, and reporting tools .
- Strong attention to detail and ability to optimize email deliverability and engagement rates .
- Experience working in fast-paced, data-driven marketing environments .
- Apple hardware ecosystem for work.
- Annual Bonus .
- Medical Insurance (including vision & dental).
- Disability insurance - short and long-term.
- 401k up to 4% contribution.
- Air Stipend of $3,120/year , paid over 12 monthly installments (for home office, learning, wellness, etc.).
- Air Conference - an opportunity to meet the team, collaborate, and grow together.
Diversity & Inclusion
At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.
Application Disclaimer
At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.
CRM Specialist
Posted 2 days ago
Job Viewed
Job Description
We are seeking a CRM Specialist to join our growing team in a full-time, on-site role. The ideal candidate will take ownership of planning, executing, and optimizing multi-channel marketing campaigns to enhance brand visibility, generate, nurture and convert leads, and drive customer engagement through HubSpot. As our CRM Specialist, you will play a key role in driving enterprise-wide adoption and optimization of our CRM platform-HubSpot across marketing and different functions. This position requires a deep understanding of HubSpot, Google Ads, and Google Analytics, along with a solid understanding of SEO, marketing automation, and performance tracking. Working closely with cross-functional teams, the successful candidate will ensure alignment across all marketing initiatives and deliver measurable results in a fast-paced, data-driven environment. The ideal candidate will bring technical expertise, strategic thinking, and a passion for improving workflows and customer experience through CRM technology.
Essential Responsibilities
- Serve as the organization's HubSpot administrator and subject matter expert.
- Taking an active role in all phases of CRM campaigns - goal setting, campaign planning, testing, launch strategy, execution and ongoing marketing optimization.
- Create and manage marketing automation workflows, lead scoring, and audience segmentation in HubSpot.
- Conduct A/B testing and implement CRO (Conversion Rate Optimization) strategies to improve campaign effectiveness.
- Plan, launch, manage, and optimize digital marketing campaigns across multiple channels, including CRM, Google Ads, SEO/SEM, email, and content marketing.
- Build and present reports and dashboards to communicate campaign performance and key insights.
- Stay current with digital marketing trends, tools, and industry best practices.
- Collaborate with internal teams (marketing, business development) to ensure brand consistency and alignment of marketing initiatives.
- Conduct market research to identify customer trends, industry changes, and growth opportunities.
- Bachelor's degree in business, information systems, marketing/sales, or related field.
- Experienced HubSpot user with experience in marketing automation, lead nurturing, workflows, and CRM integration (REQUIRED)
- 3+ years of hands-on experience in digital marketing, with a proven track record of measurable campaign success.
- Advanced experience with Google Ads (Search, Display, Performance Max, Demand Gen) and performance optimization.
- Experience in A/B testing and interpreting results to improve conversion and engagement.
- Familiarity with CRO tools and techniques to optimize landing pages and campaign flows.
- Excellent communication, presentation, and collaboration skills.
- Detail-oriented self-starter with strong organizational and time management skills.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.