11 Customer Behavior jobs in the United States

Join to apply for the Customer Behavior Analyst role at Scheels

1 week ago Be among the first 25 applicants

Join to apply for the Customer Behavior Analyst role at Scheels

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

Job Details

Description

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

Overview

The Customer Behavior Analyst will analyze customer interactions on our e-commerce platform to identify patterns and trends influencing the on-site journey, customer experience engagements, and post-purchase behavior. This role will provide data-driven insights to optimize beginning to end customer experience, reduce customer friction points, and drive business growth for SCHEELS.

Responsibilities

• Analyze customer engagement data to identify key touchpoints and areas for improvement.
• Segment customers based on behavioral data to analyze and identify trends within larger groups and provide recommendations to optimize customer experience.
• Evaluate pre-purchase behavior, including traffic sources and on-site interactions.
• Analyze on-site user engagement, identify usability issues, and work cross-team to provide solutions.
• Monitor post-purchase behavior, including but not limited to: retention rates, customer service interaction, return/exchange journey, and shipping trends.
• Collaborate with other analysts and teams throughout the office to capitalize on potential opportunities.
• Display and present analysis in an effective and convincing manner, to help push forward ideas or projects.
• Utilize analytics tools to extract and interpret customer data.
• Track industry and market trends, providing insights into shifting customer preferences, seasonal demands, and emerging opportunities for growth.
• Must be flexible to work between 7 a.m. and 5 p.m., Monday through Friday, but may include some evening or weekend hours as needed.
• Provide customer service support during peak holiday periods.
• Perform other duties as assigned by leadership.
  
  

Requirements

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine Thank you
  
  

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
  
  

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward
  
  

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling
  
  

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
  
  

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines
  
  

Education & Experience

• The ideal candidate will have a minimum of a Bachelor's degree in Business, Marketing, Math, Statistics or related field. Experience with data analysis tools such as Excel, SQL, Google Analytics, Looker Studio, or similar platforms is preferred but not required.
  
  

Physical Requirements/Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Sedentary work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury

Benefits

To see a full list of benefit offerings from Scheels visit scheels.com/careers

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate. Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Health Care Provider
• Industries Retail

Referrals increase your chances of interviewing at Scheels by 2x

Get notified about new Behavior Analyst jobs in Fargo, ND .

Business Intelligence Analyst (Level DOE)

Fargo, ND $116,480.00-$49,760.00 1 month ago

Fargo, ND 63,093.33- 85,626.66 1 month ago

Fargo, ND 112,597.33- 152,810.66 1 month ago

Fargo, ND 144,768.00- 209,109.33 1 month ago

Fargo, ND 39,936.00- 57,685.00 1 month ago

Fargo, ND 102,890.67- 132,288.00 1 month ago

Fargo, ND 84,177.60- 121,589.87 1 month ago

Fargo, ND 116,480.00- 149,760.00 1 month ago

Fargo, ND 139,776.00- 201,898.00 1 month ago

Fargo, ND 134,784.00- 194,688.00 1 month ago

Fargo, ND 104,832.00- 142,272.00 1 month ago

Fargo, ND 96,096.00- 138,805.33 1 month ago

Fargo, ND 112,000.00- 144,000.00 1 month ago

Fargo, ND 31,061.33- 39,936.00 1 month ago

Fargo, ND 144,000.00- 208,000.00 1 month ago

Fargo, ND 131,040.00- 168,480.00 1 month ago

Fargo, ND 149,760.00- 216,320.00 1 month ago

Fargo, ND 100,949.33- 137,002.66 1 month ago

Fargo, ND 81,120.00- 117,173.33 1 month ago

Fargo, ND 108,714.67- 139,776.00 1 month ago

Fargo, ND 149,760.00- 216,320.00 1 month ago

Fargo, ND 116,480.00- 149,760.00 1 month ago

Fargo, ND 112,869.12- 145,117.44 1 month ago

Fargo, ND 106,773.33- 144,906.66 1 month ago

Fargo, ND 137,280.00- 198,293.33 1 month ago

Fargo, ND 149,760.00- 216,320.00 1 month ago

Fargo, ND 140,000.00- 185,000.00 18 hours ago

Fargo, ND 129,792.00- 187,477.33 1 month ago

Fargo, ND 140,000.00- 185,000.00 18 hours ago

Fargo, ND 116,480.00- 149,760.00 1 month ago

Fargo, ND 102,890.67- 139,637.34 1 month ago

Fargo, ND 131,040.00- 168,480.00 1 month ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Description
We are seeking an experienced Principal Technical Program Manager to lead our Customer Relationship Management (CRM) initiative within the Customer Behavior Analytics organization. This strategic program aims to revolutionize how Amazon understands and engages with customers across their entire journey. The ideal candidate will drive the technical vision and execution of complex, cross-functional projects that leverage data science, machine learning, and personalization technologies to deepen customer engagement and drive business growth.
Key Responsibilities:
- Lead the technical strategy and roadmap for the CRM program, aligning with Amazon's broader customer-centric vision
- Collaborate with senior leadership to define program goals, KPIs, and success metrics
- Drive cross-team alignment and execution across Customer Behavior Analytics, Personalization, and User & Product Marketing Technology teams
- Manage complex dependencies and risks across multiple workstreams including data science model development, experimentation, and product launches
- Partner with science, engineering, product, and design teams to deliver innovative customer experiences that drive category discovery and increase engagement
- Develop and track program-level metrics, providing regular updates to leadership on progress, risks, and opportunities
- Lead strategic planning for resources, budget, and timelines to ensure successful delivery of program objectives
The ideal candidate will be a strategic thinker who can translate high-level business objectives into actionable technical plans. They should be comfortable operating in ambiguity, adept at breaking down complex problems, and able to drive alignment across diverse stakeholders. Strong leadership skills are essential to motivate teams and navigate organizational challenges.
This role offers an exciting opportunity to shape the future of Amazon's customer engagement strategy and drive significant business impact through innovative applications of data and technology. The successful candidate will play a key role in Amazon's efforts to build deeper, more personalized relationships with customers and unlock new avenues for growth.
Basic Qualifications
- Bachelor's degree in Computer Science, Engineering, or related technical field
- 10+ years of technical program management experience
- Experience leading large-scale, cross-functional technical initiatives
- Strong technical background with understanding of software development lifecycles
- Proven track record of delivering complex programs with measurable business impact
- Excellent analytical and problem-solving skills
- Superior written and verbal communication skills
- Proficiency with project management tools and methodologies
Preferred Qualifications
- Master's degree or MBA
- 5+ years of experience leading data science or machine learning initiatives
- Deep understanding of personalization technologies and customer analytics
- Experience with agile methodologies for managing distributed teams and workstreams
- Track record of influencing senior leadership and driving organizational change
- Familiarity with Amazon's leadership principles and operational processes
- Experience in e-commerce or retail technology
- Knowledge of data privacy regulations and best practices
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Applied Scientists in CBA work collaboratively with other Scientists and Engineers across teams to build causal and machine learning models to support business decision making. You will contribute to and maintain a highly scalable data and modeling pipeline infrastructure, and also work closely with business stakeholders to translate requirements into ML and software products. We are looking for individuals with a strong interest in learning and researching new methodologies to maximize customer impact in a highly ambiguous and challenging problem space. Prior experience with building machine learning and AI systems is required, as is a solid understanding of the fundamentals of statistics and standard methods in ML and deep learning. Candidates should possess strong software engineering skills and several years of industry experience. Experience with distributed computing environments, AWS, Spark/PySpark, and prior domain experience in causal inference and experimentation is highly preferred.
Basic Qualifications
- 3+ years of building models for business application experience
- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience
- Experience in patents or publications at top-tier peer-reviewed conferences or journals
- Experience programming in Java, C++, Python or related language
- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing
Preferred Qualifications
- Experience in professional software development
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $223,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
The Customer Behavior Analytics team designs innovative machine learning solutions to enhance customer experiences and strengthen their relationship with Amazon. This interdisciplinary team of scientists and engineers incubates and develops disruptive solutions using state-of-the-art technology to tackle some of the most challenging scientific problems in customer behavior analysis at Amazon. To achieve this, the team utilizes methods from Natural Language Processing, deep learning, large language models (LLMs), affinity models, elasticity models, reinforcement learning, and econometrics to drive personalized experiences throughout the customer journey. Our solutions are crucial to improving customer satisfaction and loyalty, serving as a model for customer-centric solutions across the company.
This role presents a high-visibility opportunity for someone eager to make a business impact, delve into large-scale problems, drive measurable actions, and collaborate closely with scientists and engineers. As a team lead, you will be responsible for developing and coaching talent, guiding the team in designing and developing state-of-the-art, and working with business, marketing, and engineering teams to address key challenges. These challenges include building and improving incentive recommendation models, developing Neural Networks or LLM-based recommendation systems, and creating models to enhance the relationship between customers and Amazon.
In this role, you will be a technical leader in applied science research with substantial scope, impact, and visibility. A successful team lead will be an analytical problem solver who enjoys exploring data, leading problem-solving efforts, guiding the development of new frameworks, and engaging in investigations and algorithm development. You should be capable of effectively interfacing between technical teams and business stakeholders, pushing the boundaries of what is scientifically possible, and maintaining a sharp focus on measurable customer satisfaction and business impact.
Key responsibilities include:
1. Developing and deploying sophisticated incentive recommendation models to optimize customer engagement and loyalty.
2. Leading the creation of advanced Neural Network or Large Language Model-based recommendation systems to provide personalized experiences.
3. Designing and implementing models that improve the overall relationship between customers and Amazon, focusing on long-term customer value and satisfaction.
4. Applying reinforcement learning methods in production to continuously improve and adapt customer behavior models.
5. Guiding the team in leveraging state-of-the-art AI/ML techniques to extract insights from vast amounts of customer data.
Additionally, you will mentor and guide scientists to enhance the team's talent and expand the impact of your work. Your role will be crucial in shaping the future of customer behavior analytics at Amazon, driving innovation that directly impacts millions of customers worldwide.
Basic Qualifications
- 3+ years of scientists or machine learning engineers management experience
- Knowledge of ML, NLP, Information Retrieval and Analytics
- Expert in developing large-scale ML systems in a production environment
- Extensive experience applying theoretical models in an applied environment
- Demonstrated proficiency in deep learning models, experience building production level causal inference models
- Expert in more than one more major programming / scripting languages (Python, Scala, PySpark or similar)
- Excellent written and verbal communication skills while addressing both technical and business people; ability to speak at a level appropriate for the audience.
- Experience coaching and reviewing work of junior ML Scientists, making great hiring decisions.
Preferred Qualifications
- Experience building machine learning models or developing algorithms for business application
- Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers
- Experience building machine learning models or developing algorithms for business application
- Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers
- Team building and science recruiting experience
- Comprehension of tech stacks and could stay on top of tactical execution
- Strong doc writing skills
- Strong fundamentals in problem solving, algorithm design and complexity analysis
- Proven track record of delivering ML models in production
- External Publications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $165,500/year in our lowest geographic market up to $286,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Applied Scientists in CBA work collaboratively with other Scientists and Engineers across teams to build causal and machine learning models to support business decision making. You will contribute to and maintain a highly scalable data and modeling pipeline infrastructure, and also work closely with business stakeholders to translate requirements into ML and software products. We are looking for individuals with a strong interest in learning and researching new methodologies to maximize customer impact in a highly ambiguous and challenging problem space. Prior experience with building machine learning and AI systems is required, as is a solid understanding of the fundamentals of statistics and standard methods in ML and deep learning. Candidates should possess strong software engineering skills and several years of industry experience. Experience with distributed computing environments, AWS, Spark/PySpark, and prior domain experience in causal inference and experimentation is highly preferred.
Basic Qualifications
- 3+ years of building models for business application experience
- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience
- Experience in patents or publications at top-tier peer-reviewed conferences or journals
- Experience programming in Java, C++, Python or related language
- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing
Preferred Qualifications
- Experience in professional software development
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $223,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description

Come build the future as a Software Development Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world.

As an Amazon Software Development Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.

Role Overview

Depending on your experience, interests and business needs, you will own the back-end or full stack design and development of product features, building scale, efficiency, and differentiated customer experiences. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills.

You should have a demonstrated ability delivering within a DevOps delivery model from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.

Benefits

• Competitive salary and equity compensation

• Comprehensive health, dental, and vision coverage

• 401(k) plan with company match

• Paid time off and parental leave

• Employee discount program

Key job responsibilities

• Design, develop, and maintain scalable software solutions that meet business requirements and customer needs

• Lead technical solutions from conception through deployment, including architecture decisions and implementation strategies

• Participate in full software development lifecycle, including requirement analysis, design, development, testing, deployment, and operations

• Collaborate with cross-functional teams including Product Managers, Technical Program Managers, and other engineering teams

• Mentor junior engineers and contribute to improving team's technical practices

• Write high-quality, well-tested code following best practices and coding standards

• Participate in code reviews and contribute to technical documentation

• Drive operational excellence through monitoring, troubleshooting, and continuous improvement

A day in the life

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Work Environment

We value work-life balance and foster an inclusive team culture where diverse perspectives are welcomed and celebrated. Our team embraces Amazon's Leadership Principles while providing opportunities for career growth and mentorship. We operate in an agile environment where innovation, experimentation, and continuous learning are encouraged.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.

Inclusive Team Culture

Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

About the team

The Customer Behavior Analytics (CBA) organization owns Amazon’s insights pipeline, from data collection to deep analytics. We aspire to be the place where Amazon teams come for answers, a trusted source for data and insights that empower our systems and business leaders to make better decisions. Our outputs shape Amazon product and marketing teams’ decisions and thus how Amazon customers see, use, and value their experience.

Basic Qualifications

• 3+ years of non-internship professional software development experience

• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

• Experience programming with at least one software programming language

Preferred Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

• Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description

Come build the future as a Software Development Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world.

As an Amazon Software Development Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.

Role Overview

Depending on your experience, interests and business needs, you will own the back-end or full stack design and development of product features, building scale, efficiency, and differentiated customer experiences. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills.

You should have a demonstrated ability delivering within a DevOps delivery model from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.

Benefits

• Competitive salary and equity compensation

• Comprehensive health, dental, and vision coverage

• 401(k) plan with company match

• Paid time off and parental leave

• Employee discount program

Key job responsibilities

• Design, develop, and maintain scalable software solutions that meet business requirements and customer needs

• Lead technical solutions from conception through deployment, including architecture decisions and implementation strategies

• Participate in full software development lifecycle, including requirement analysis, design, development, testing, deployment, and operations

• Collaborate with cross-functional teams including Product Managers, Technical Program Managers, and other engineering teams

• Mentor junior engineers and contribute to improving team's technical practices

• Write high-quality, well-tested code following best practices and coding standards

• Participate in code reviews and contribute to technical documentation

• Drive operational excellence through monitoring, troubleshooting, and continuous improvement

A day in the life

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Work Environment

We value work-life balance and foster an inclusive team culture where diverse perspectives are welcomed and celebrated. Our team embraces Amazon's Leadership Principles while providing opportunities for career growth and mentorship. We operate in an agile environment where innovation, experimentation, and continuous learning are encouraged.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.

Inclusive Team Culture

Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

About the team

The Customer Behavior Analytics (CBA) organization owns Amazon’s insights pipeline, from data collection to deep analytics. We aspire to be the place where Amazon teams come for answers, a trusted source for data and insights that empower our systems and business leaders to make better decisions. Our outputs shape Amazon product and marketing teams’ decisions and thus how Amazon customers see, use, and value their experience.

Basic Qualifications

• 3+ years of non-internship professional software development experience

• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

• Experience programming with at least one software programming language

Preferred Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

• Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Come build the future as a Software Development Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world.
As an Amazon Software Development Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you'll be creating for our customers.
Role Overview
Depending on your experience, interests and business needs, you will own the back-end or full stack design and development of product features, building scale, efficiency, and differentiated customer experiences. We're looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills.
You should have a demonstrated ability delivering within a DevOps delivery model from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
Benefits
- Competitive salary and equity compensation
- Comprehensive health, dental, and vision coverage
- 401(k) plan with company match
- Paid time off and parental leave
- Employee discount program
Key job responsibilities
- Design, develop, and maintain scalable software solutions that meet business requirements and customer needs
- Lead technical solutions from conception through deployment, including architecture decisions and implementation strategies
- Participate in full software development lifecycle, including requirement analysis, design, development, testing, deployment, and operations
- Collaborate with cross-functional teams including Product Managers, Technical Program Managers, and other engineering teams
- Mentor junior engineers and contribute to improving team's technical practices
- Write high-quality, well-tested code following best practices and coding standards
- Participate in code reviews and contribute to technical documentation
- Drive operational excellence through monitoring, troubleshooting, and continuous improvement
A day in the life
Work/Life Balance
Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Work Environment
We value work-life balance and foster an inclusive team culture where diverse perspectives are welcomed and celebrated. Our team embraces Amazon's Leadership Principles while providing opportunities for career growth and mentorship. We operate in an agile environment where innovation, experimentation, and continuous learning are encouraged.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.
Inclusive Team Culture
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
About the team
The Customer Behavior Analytics (CBA) organization owns Amazon's insights pipeline, from data collection to deep analytics. We aspire to be the place where Amazon teams come for answers, a trusted source for data and insights that empower our systems and business leaders to make better decisions. Our outputs shape Amazon product and marketing teams' decisions and thus how Amazon customers see, use, and value their experience.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.