88,263 Customer Billing jobs in the United States

Customer Service/Billing Representative

Qualifications:

• Previous experience in customer service required and experience in the Healthcare industry.
• 18 months+ related experience preferred.
• HS Diploma or equivalent experience
• Familiar with claim adjudication process
• Proficient in Microsoft Office
• Good organizational skills and an orientation to detail is required

Responsibilities:

• Handles telephone calls, distributes and documents the information appropriately.
• Receives incoming order for equipment and documents accordingly as well as contacting appropriate field personnel.
• Communicates with referral sources on an ongoing basis.
• Initiate and maintain all CMN's.
• Check eligibility and benefit verification.
• Obtain pre-authorizations as required by insurance.
• Receives and resolves patient calls concerning billing questions.
• Filing of billing and clinical information is done in an orderly and efficient manner.
• Perform other duties as assigned.

Full-Time - Monday through Friday 8:30 am - 5:30 pm

Customer Service/Billing Representative

Qualifications:

• Previous experience in customer service required and experience in the Healthcare industry.
• 18 months+ related experience preferred.
• HS Diploma or equivalent experience
• Familiar with claim adjudication process
• Proficient in Microsoft Office
• Good organizational skills and an orientation to detail is required

Responsibilities:

• Handles telephone calls, distributes and documents the information appropriately.
• Receives incoming order for equipment and documents accordingly as well as contacting appropriate field personnel.
• Communicates with referral sources on an ongoing basis.
• Initiate and maintain all CMN's.
• Check eligibility and benefit verification.
• Obtain pre-authorizations as required by insurance.
• Receives and resolves patient calls concerning billing questions.
• Filing of billing and clinical information is done in an orderly and efficient manner.
• Perform other duties as assigned.

Full-Time - Monday through Friday 8:30 am - 5:30 pm

**Billing Analyst**
Adecco is assisting a local client recruiting for Billing Analyst opportunities in in Albany, NY or Worcester, MA. This is an excellent opportunity to join a winning culture and get your foot in the door with a Financial company. If Billing Analyst sounds like something you would be interested in, and you meet the qualifications listed below, apply now!
The Billing Analyst plays a crucial role in supporting the Customer Energy Integration (CEI) teams customer billing workstreams.
The successful candidate will leverage their billing experience, preferably in a utility environment, to efficiently complete tasks and billing assignments that align with the program goals of distributed generation billing. This position requires a proactive approach to solving complex problems and driving solutions to completion, ultimately enhancing customer satisfaction.
The department consists of four complementary teams, and this position is part of the NY Program Support team, which focuses on customer billing setup and maintenance to ensure accurate compensation for distributed generation.
**Responsibilities for a Job Title include but are not limited to:**
- Billing assignments that align with the program goals of distributed generation billing
**-** Customer billing setup and maintenance to ensure accurate compensation for distributed generation.
- The contractor will be responsible for identifying and addressing issues independently, demonstrating a proactive approach to problem-solving and taking initiative to improve processes.
Candidates for Job Title must meet the following requirements to be considered:
- Exceptional time management skills with the ability to prioritize tasks and meet deadlines.
- Proven ability to adapt to changing priorities and work effectively under pressure.
- Strong ability to work independently with minimal supervision, demonstrating self-motivation and drive.
- Excellent communication skills are essential, with the ability to articulate ideas clearly and collaborate with team members and interface with customers when necessary.
Performance Metrics:
Performance will be evaluated based on the efficiency and quality of completed tasks, adherence to deadlines, and overall contribution to project goals.
**Knowledge & Experience Requirements:**
- An associates degree or the equivalent of a minimum of 3 years of relevant work experience is required.
- Professional and/or academic experience in renewable energy, customer billing, and/or customer service is preferred.
- Proven proficiency in relevant software (e.g., Microsoft Office products - Excel, Word, PowerPoint, Teams) and the ability to quickly learn other programs and applications such as Salesforce, SAP, and the companys customer billing system.
**What's in this Job Title position for you?**
+ Hybrid role, requiring in-office presence one day per week.
+ Must be available from 8:30 AM - 5:00 PM Monday through Friday.
+ **PayRate** : 24.82 / Hour
+ Occasional travel may be required.
· Weekly paycheck
· Dedicated Onboarding Specialist & Recruiter · Access to Adecco's Aspire Academy with thousands of free upskilling courses
This Job Title is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Billing Analyst position and other opportunities with Adecco in Albany, NY or Worcester, MA, apply today!
**Pay Details:** $24.82 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement. Per Diem team members are eligible to participate in Travel Reimbursement and may be eligible to receive a 401(k) match. At you'll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth.
Responsible for all functions of order taking, computer entry of orders, medical documentation, insurance verification, authorization, and billing as well as office support services within the business line. Assist customers in the completion of appropriate forms and/or paperwork and in interpreting insurance/financial data.
+ Receive incoming telephone calls from customers and/or referral sources requesting services. Answer telephone according to standard operating procedures and policies. Assure that calls are answered as quickly as possible and with the proper intake greeting utilizing customer service skills at all times.
+ Process referral source requests and analyze the computer data of customer¿s basic information to determine appropriate course of action for completing paperwork. Enter data in the computer system and obtain missing information. Assure that medical data is processed and accurately analyzed in a timely manner in accordance with billing standards and payor guidelines. Maximize reimbursement through accurate order entry/submission billing.
+ Assist customers with obtaining and/or the completion of required medical documentation or other paperwork. Collect data and appropriate information for patient¿s file. Assure that customers are given complete and accurate information, and assure the information is communicated to the customer in a clear and concise manner. Assure that questions are answered or directed to the appropriate source.
+ Provide information to referral sources regarding programs and services available to meet customer¿s needs. Communicate the specific needs of the client and the available service to the appropriate source. Answer all questions correctly and utilize intake resources when needed to assure information is correct.
+ Provide assistance and guidance to customers. Investigate and resolve discrepancies. Interact with customers in a courteous and compassionate manner.
+ Assist in the handling of customer¿s financial matters (i.e., insurance coverage or not) and make arrangements for payment. Assure that customers are contacted and notified of financial responsibility and that financial matters are resolved in a timely and appropriate manner.
+ Demonstrate the ability to obtain insurance verifications and authorizations utilizing on-line or by phone when required. Has current knowledge of Medicare reimbursement criteria and insurance contracts for Hackensack Meridian Health product lines. Demonstrate use of customer service skills to network with insurance payor case managers to assure ease of referrals for services when requested. Obtain complete and accurate verifications of patient¿s insurance benefits. Works with insurance payor to obtain all authorizations as necessary.
+ Assist other staff members as needed, by completing various tasks as requested (i.e., coordinates deliveries/pickups with Patient Service Techs). Assure that tasks are completed in an accurate and timely manner.
+ Coordinate work to achieve maximum productivity and efficiency. Consistently demonstrates the ability to organize the workday and recognize and establish priorities to make maximum use of downtime.
+ Review and confirm all deliveries. Review all open orders on a daily basis. Run Open Order report daily to confirm there are no missing orders.
+ Review and process medical/financial data to ensure accuracy. Assure that all medical/financial data is processed and analyzed accurately and timely.
+ Process billing edits/releases. Perform billing data entry and review. Run Hold Report weekly and compare to previous reports for accuracy. Assure that claims on Hold Report are corrected timely with total on hold revenue <15% of previous months Net Sales.
+ Provide phone support, relay messages to the appropriate party and take messages as needed. Assure that phone is answered in a courteous manner and that accurate and complete phone messages are taken.
+ Provide clerical support as needed, make copies, file. Assure that copies, filing, correspondence by mail or fax is completed as per work requested.
+ Respond to correspondence and voice mail on a consistent basis. Assure that correspondence and voice mail are resolved daily and in a timely manner.
+ Assist Accounts Manager as necessary. Show a willingness to help others in the office to meet the challenges of operations on a regular basis.
+ Complete other duties as assigned and demonstrate flexibility with job responsibilities in all areas.
+ Adheres to HMHs Organizational competencies and standards of behavior.
+ Lifts a minimum of 10 lbs., pushes and pulls a minimum of 10 lbs. and stands a minimum of 2 hours a day.
Education, Knowledge, Skills and Abilities Required:
+ High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
+ Proficient in Microsoft Office Suite
+ Strong Customer Service Skills
Education, Knowledge, Skills and Abilities Preferred:
+ DME Experience
+ Two (2) Years Healthcare Experience
+ Associates degree or higher
167952
Starting at $22.77 Hourly
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
+ Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
+ Experience: Years of relevant work experience.
+ Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
+ Skills: Demonstrated proficiency in relevant skills and competencies.
+ Geographic Location: Cost of living and market rates for the specific location.
+ Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
+ Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

**JOB PURPOSE:**
To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers.
**KEY RESPONSIBILITIES:**
- Maintain accurate billing information obtained from daily census, LTC, etc.
- Provide excellent customer service to both internal and external pharmacy home infusion customers.
- Reviews pre-billing reports daily for accuracy.
- Reviews monthly statements for accuracy.
- Respond to change productively and handle additional projects as assigned.
- Carry out all duties with a "Commitment to Caring" attitude in accordance with the company's mission, vision, and philosophy.
- Follow all company policies and procedures, state and federal laws and regulations and report violations to the appropriate supervisor.
- File and organize all appropriate paperwork related to job duties.
- Keep supervisor informed of daily activities, and issues.
**MINIMUM EDUCATION REQUIRED:**
High School Diploma
**MINIMUM EXPERIENCE REQUIRED:**
1-3 years' experience in medical billing/collections.
Experience with home infusion billing highly desired.
Previous experience with CPR+ Home Infusion software of other billing software a plus.
**Family Makes Us Stronger.** Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.
We are eager to connect with you! **_Apply Now_** to get started at PruittHealth!
_As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status._