28,955 Customer Care Agent jobs in the United States
Customer Care Agent
Remote
$40 - $55 per year
Amyris Inc
Posted 2 days ago
Job Viewed
Job Description
Amyris is a leading synthetic biotechnology company dedicated to developing sustainable solutions through innovative science. We create high-performance ingredients and products that are better for people and the planet.
Position OverviewWe are seeking a dedicated Customer Care Agent to join our growing team. In this role, you will serve as the primary point of contact for our customers, delivering exceptional service experiences that reflect our commitment to quality and innovation. You will handle inquiries, resolve issues, and build lasting relationships with our customer base.
Key Responsibilities- Respond promptly and professionally to customer inquiries via phone, email, and chat
- Provide accurate information about products, services, orders, and company policies
- Troubleshoot and resolve customer issues with empathy and efficiency
- Process orders, returns, exchanges, and refunds according to company procedures
- Document all customer interactions and maintain detailed records in CRM systems
- Collaborate with cross-functional teams to address complex customer concerns
- Identify trends in customer feedback and communicate insights to management
- Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction scores
- Stay informed about product updates, promotions, and company initiatives
Required:
- High school diploma or equivalent
- 1-2 years of customer service experience, preferably in retail, e-commerce, or consumer products
- Excellent written and verbal communication skills
- Strong problem-solving abilities and attention to detail
- Proficiency with computer systems, CRM software, and Microsoft Office
- Ability to multitask and manage time effectively in a fast-paced environment
- Positive attitude and genuine passion for helping customers
Preferred:
- Experience with Zendesk, Salesforce, or similar customer service platforms
- Knowledge of biotechnology, sustainable products, or wellness industries
- Bilingual capabilities (Spanish, Portuguese, or other languages)
- Associate's or Bachelor's degree
- Competitive salary and benefits package
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Professional development opportunities
- Employee discount on Amyris products
- Collaborative and mission-driven work environment
Company Details
Amyris, Inc. is a synthetic biotechnology company that uses fermentation to create sustainable ingredients for markets like clean beauty, health and wellness, and flavors and fragrances. The company was founded in 2003 and was formerly known as Amyris Biotechnologies, Inc.. After filing for bankruptcy in 2023, Amyris emerged in May 2024 with a new CEO and a new focus on its B2B customers.
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0
Customer Care Agent
TMII Enterprises, LLC
Posted today
Job Viewed
Job Description
I'm Tommy, and I'm the CEO of A1 Garage Door. I'm glad you're here.
I started the company in 2007, and we have since grown to be the largest residential garage door service company in North America, operating in 40 markets+ across 20 states.
As an A1 Customer Care Agent, you will act as a liaison, provide product/services information, answer questions, schedule service appointments, and work collaboratively to resolve and de-escalate emerging problems that our customers might face with accuracy and efficiency. Must be organized, efficient, persuasive and have practical problem-solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing A1 Garage Door Services.
This position is remote, however you MUST be based is a state where we are operating. (Eligible states are: AZ, NM, OR, NV, CO, TX, MN, WI, OK, FL, TN, NC, MI, IN, OH, GA)
Shifts vary between 5am to 6:30pm AZ time, 5 (Off Sundays).
Training schedule is 8:30am-5:00pm AZ time for the first three weeks.
You Should Apply If:
You are a master of ownership. You see a problem; you solve the problem
You like to help people, and your job description is just a guideline
You have worked in a call center environment handling high volume of calls
You move fast, you're always busy and no task is too small or too big
You are self-motivated, and customer focused
You Shouldn't Apply If:
- You prefer working where there is no one to talk to
- Computer systems/software scare you. We don't use much paper around here
The Job:
- Manage large amounts of incoming phone calls and internal transfers from other departments
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Schedule service appointments as needed
- Address inquiries about repairs and maintenance
- Review and manage billing and invoice inquiries
- Handle customer complaints, provide appropriate solutions and alternatives within established time limits; follow up to ensure resolution
- Keep accurate records of customer interactions and account related information
- Ensure a positive customer experience throughout every interaction
- Uphold all company policies and procedures
Basic Requirements:
- Be nice I know, we shouldn't have to say that, but we mean it
- Must be able to train and work in a remote environment
- Availability to work flexible hours between 5:00am and 6:30pm MST, including weekends
- Proven sales and customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Strong knowledge of computer systems and software, Service Titan CRM a huge plus
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
- Must be able to type 40 wpm or more
- Strong written and verbal communication skills
- Ability to pass a pre-employment drug test (not including THC) and criminal background check
- Strong reading comprehension as well as basic math skills are required
- Employment requires current eligibility to legally work in the United States
Required Equipment / Tools:
High speed internet connection via ethernet cable (no WIFI)
The minimum home internet speed required for this position and for the phone software to function properly are: 150Mbps download / 20Mbps upload
Benefits and other cool stuff:
- Medical, dental, vision, 401K
- Paid Time Off
- Weekly Pay
- Internal Promotion opportunities
- Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
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1
Customer Care Agent
14651 Rochester, New York
Bausch + Lomb
Posted 5 days ago
Job Viewed
Job Description
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
**Overview**
This position is responsible for effective resolution of consumer inquiries and complaints and for the receipt, documentation, classification, and processing of product complaints within regulatory guidelines, for North America.
**Responsibilities**
+ Receive inbound activity through phone, mail, Internet, or other electronic channels and respond accurately, promptly and efficiently.
+ Respond to consumer inquiries/complaints by composing written documentation and choosing the appropriate letter; achieve department metrics and standards.
+ Demonstrate a high level of entry and accuracy while processing product inquiry or complaint information.
+ Enter consumer information and document the nature of the call into the designated complaint management system. Classify product complaint and Adverse Event according to the Standard Operating Procedures (SOP) in a highly accurate and timely manner.
+ Provide support and technical expertise in the handling of problem resolution, special consumer requests, and technical inquiries.
+ Perform follow-up activities as necessary - including call backs, ordering replacements, and sending product retrieval labels and packaging.
+ Resolve promotional offer inquiries and complaints by explaining promotional offers, coordinating information with Marketing, and maintaining current information.
+ Demonstrate comprehensive knowledge of company products, policies, procedures and regulatory guidelines, appropriate business procedures and customer service skills and sound judgment in making critical decisions, support product introductions, changes and discontinuations.
+ Actively seek information from Customer Care leadership and product managers when appropriate.
+ Support response to consumer-related issues escalated by Customer Service.
+ Meet acceptable metrics for schedule adherence, call handling, and other areas as determined by management.
**Qualifications**
+ Excellent communication skills (verbal, phone and written); including high level of proficiency in letter composition.
+ Proficiency managing multiple systems and computer applications.
+ Demonstrated proficiency in team functions, including high level product knowledge and process/procedural management.
+ Strong organizational skills.
+ Ability to handle multiple tasks and use good judgment during pressure situations in a fast-paced environment.
+ Ability to maintain accuracy, consistency, and quality in fast-paced environment.
+ Collaborates effectively in a small team environment and can work independently when needed.
+ Acts with urgency to bring resolution to consumer questions/concerns; holds himself/herself accountable for individual performance and overall contribution to the team.
+ Approaches tasks with a positive, proactive attitude.
+ Dependable and consistent attendance.
+ High school diploma and 1 year customer service experience.
+ Minimum of 1-2 years Customer Service experience; degree preferred.
+ Experience in product quality complaint/Adverse Event recognition and/or entry preferred.
+ Experience with the following computer applications: Salesforce.com, Genesys, Microsoft Excel, and Web.
This position may be available in the following location(s): ((location_obj))
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
For U.S. locations that require disclosure of compensation, the starting pay for this role is between $23.00 - $24.00 per hour. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.
U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Bausch + Lomb's Job Offer Fraud Statement ( .
Our Benefit Programs: Employee Benefits: Bausch + Lomb ( must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
**Overview**
This position is responsible for effective resolution of consumer inquiries and complaints and for the receipt, documentation, classification, and processing of product complaints within regulatory guidelines, for North America.
**Responsibilities**
+ Receive inbound activity through phone, mail, Internet, or other electronic channels and respond accurately, promptly and efficiently.
+ Respond to consumer inquiries/complaints by composing written documentation and choosing the appropriate letter; achieve department metrics and standards.
+ Demonstrate a high level of entry and accuracy while processing product inquiry or complaint information.
+ Enter consumer information and document the nature of the call into the designated complaint management system. Classify product complaint and Adverse Event according to the Standard Operating Procedures (SOP) in a highly accurate and timely manner.
+ Provide support and technical expertise in the handling of problem resolution, special consumer requests, and technical inquiries.
+ Perform follow-up activities as necessary - including call backs, ordering replacements, and sending product retrieval labels and packaging.
+ Resolve promotional offer inquiries and complaints by explaining promotional offers, coordinating information with Marketing, and maintaining current information.
+ Demonstrate comprehensive knowledge of company products, policies, procedures and regulatory guidelines, appropriate business procedures and customer service skills and sound judgment in making critical decisions, support product introductions, changes and discontinuations.
+ Actively seek information from Customer Care leadership and product managers when appropriate.
+ Support response to consumer-related issues escalated by Customer Service.
+ Meet acceptable metrics for schedule adherence, call handling, and other areas as determined by management.
**Qualifications**
+ Excellent communication skills (verbal, phone and written); including high level of proficiency in letter composition.
+ Proficiency managing multiple systems and computer applications.
+ Demonstrated proficiency in team functions, including high level product knowledge and process/procedural management.
+ Strong organizational skills.
+ Ability to handle multiple tasks and use good judgment during pressure situations in a fast-paced environment.
+ Ability to maintain accuracy, consistency, and quality in fast-paced environment.
+ Collaborates effectively in a small team environment and can work independently when needed.
+ Acts with urgency to bring resolution to consumer questions/concerns; holds himself/herself accountable for individual performance and overall contribution to the team.
+ Approaches tasks with a positive, proactive attitude.
+ Dependable and consistent attendance.
+ High school diploma and 1 year customer service experience.
+ Minimum of 1-2 years Customer Service experience; degree preferred.
+ Experience in product quality complaint/Adverse Event recognition and/or entry preferred.
+ Experience with the following computer applications: Salesforce.com, Genesys, Microsoft Excel, and Web.
This position may be available in the following location(s): ((location_obj))
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
For U.S. locations that require disclosure of compensation, the starting pay for this role is between $23.00 - $24.00 per hour. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.
U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Bausch + Lomb's Job Offer Fraud Statement ( .
Our Benefit Programs: Employee Benefits: Bausch + Lomb ( must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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2
Customer Care Agent
48314 Michigan, Michigan
Laka Group
Posted 6 days ago
Job Viewed
Job Description
This is a remote position.
As a Customer Care Agent at Laka Group SRL in the Machinery industry, you will play a crucial role in ensuring exceptional customer service and satisfaction. You will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing support to maintain strong relationships.
Location: United States (Remote) Responsibilities: Handle incoming customer inquiries via phone, email, and chat Provide accurate information about products, services, and policies Resolve customer complaints and issues promptly and professionally Escalate complex problems to the appropriate department for resolution Maintain customer records and update information in the database Follow up with customers to ensure their needs are met and issues are resolved Requirements: Excellent communication and interpersonal skills Strong problem-solving abilities and customer service orientation Ability to multitask and work effectively in a fast-paced environment Proficiency in using CRM software and other customer support tools Previous experience in a customer service role is preferred Qualifications: High school diploma or equivalent Additional certification in customer service is a plus Fluency in English (additional languages are a bonus) Benefits: Competitive salary and benefits package Opportunities for career growth and development Dynamic and supportive work environment Employee discounts on company products
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3
Part-Time Remote Customer Care Agent
39870 Reynolds, Georgia
A-Nu Virtual Solutions, LLC
Posted 25 days ago
Job Viewed
Job Description
Why You’ll Love This Job
This job is for the self-manager! We empower you with the best tools and trust you to deliver fantastic results from home. Enjoy the ultimate balance: remote flexibility paired with reliable hours and a chance to influence the customer experience directly. Join our supportive, mission-driven team today.
Are You The Right Fit?
Experience: 3–6 months in customer service or a call center. Remote experience is a plus.Typing Speed: Must be able to type 40 WPM with high accuracy. You are accountable for your work.Soft Skills: Clear, friendly, and helpful communication. Excellent listening and verbal abilities.Mindset: You’re a Self-Starter who learns fast, manages time well, and consistently hits targets.Availability: Minimum of 20 hours/month required; additional hours are available.Integrity: Must pass background checks and commit to strict customer privacy standards.
Mandatory Technical & Office RequirementsPC: Windows 10 or 11 PC (2 GB RAM min / 2 GHz+ Intel or AMD processor min).Internet: WIRED connection only (no WiFi). Minimum speeds of 25 Mbps download / 10 Mbps upload.Equipment: USB headset with a mic.Workspace: A dedicated, quiet area free from continuous noise.Apply Here:
#Hiring #WorkFromAnywhere #CustomerCare #PartTimeJob #RemoteOpportunity #NowHiring
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4
Customer Care Resource Agent
89408 Fernley, Nevada
MSC Industrial Supply Co.
Posted 2 days ago
Job Viewed
Job Description
**BUILD A BETTER CAREER WITH MSC**
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
**Requisition ID :** 19055
**Employment Type :** Full Time
**Job Category :** Customer Service/Support
**Work Location :** Fernley, NV
**BRIEF POSITION SUMMARY:**
The Customer Resource Agent is an entry-level position in a high-performance customer care environment, providing excellent service to established Tier II Redistribution customers through various communication channels.
**DUTIES AND RESPONSIBILITIES:**
+ Provide personalized customer service by using interpersonal skills, establishing rapport, and maintaining a positive, friendly attitude.
+ Use multiple communication channels (phone within a call center environment, web, email, and chat) to resolve customer needs, including but not limited to order tracking/tracing, delivery status, and RMA entry.
+ Accurately update systems with status details and other relevant information.
+ Collaborate with management to resolve customer questions and concerns.
+ Foster the MSC Culture within the department and throughout the company to ensure unity of vision and support the company's mission.
+ Consistently meet or exceed all assigned operational, customer experience, and service-level metrics.
+ Participate in special projects and perform additional duties as required.
**EDUCATION AND EXPERIENCE:**
+ High school diploma or equivalent required.
+ Customer service, call center, or web-based internet chat experience preferred.
**SKILLS:**
+ Strong verbal and written communication skills, including the ability to use standard grammar.
+ Accurate typing and data entry skills.
+ Above-average computer and technical skills (e.g., proficient with search tools, web browsers, email, file attachments, tracking tools, website functionality, and web chat).
**OTHER REQUIREMENTS:**
+ This position may require access to International Traffic in Arms Regulations (ITAR) and/or Controlled Unclassified Information (CUI).
**COMPENSATION:**
Compensation starting at $17- $25 per hour, depending on experience.
The salary range is based on similar roles in comparable industries and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education, and peer pay equity. The company reserves the right to adjust the range as market conditions change.
Applicants must be currently authorized to work in the United States on a full-time basis.- We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
**WHY MSC?**
People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
**OUR COMMITMENT TO YOU**
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits:-Your Future Benefits ( .
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
**EQUAL EMPLOYMENT OPPORTUNITY STATEMENT**
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
**Requisition ID :** 19055
**Employment Type :** Full Time
**Job Category :** Customer Service/Support
**Work Location :** Fernley, NV
**BRIEF POSITION SUMMARY:**
The Customer Resource Agent is an entry-level position in a high-performance customer care environment, providing excellent service to established Tier II Redistribution customers through various communication channels.
**DUTIES AND RESPONSIBILITIES:**
+ Provide personalized customer service by using interpersonal skills, establishing rapport, and maintaining a positive, friendly attitude.
+ Use multiple communication channels (phone within a call center environment, web, email, and chat) to resolve customer needs, including but not limited to order tracking/tracing, delivery status, and RMA entry.
+ Accurately update systems with status details and other relevant information.
+ Collaborate with management to resolve customer questions and concerns.
+ Foster the MSC Culture within the department and throughout the company to ensure unity of vision and support the company's mission.
+ Consistently meet or exceed all assigned operational, customer experience, and service-level metrics.
+ Participate in special projects and perform additional duties as required.
**EDUCATION AND EXPERIENCE:**
+ High school diploma or equivalent required.
+ Customer service, call center, or web-based internet chat experience preferred.
**SKILLS:**
+ Strong verbal and written communication skills, including the ability to use standard grammar.
+ Accurate typing and data entry skills.
+ Above-average computer and technical skills (e.g., proficient with search tools, web browsers, email, file attachments, tracking tools, website functionality, and web chat).
**OTHER REQUIREMENTS:**
+ This position may require access to International Traffic in Arms Regulations (ITAR) and/or Controlled Unclassified Information (CUI).
**COMPENSATION:**
Compensation starting at $17- $25 per hour, depending on experience.
The salary range is based on similar roles in comparable industries and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education, and peer pay equity. The company reserves the right to adjust the range as market conditions change.
Applicants must be currently authorized to work in the United States on a full-time basis.- We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
**WHY MSC?**
People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
**OUR COMMITMENT TO YOU**
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits:-Your Future Benefits ( .
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
**EQUAL EMPLOYMENT OPPORTUNITY STATEMENT**
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
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5
Customer Support
Remote
$21 - $22 per hour
Active Carriers Corporation
Posted 1 day ago
Job Viewed
Job Description
Job Summary:
The Remote Customer Support Specialist provides exceptional assistance to customers by resolving issues, answering questions, and ensuring a smooth experience with the company’s products or services. Operating fully online, this role requires strong communication skills, empathy, and technical proficiency.
Key Responsibilities:
- Respond to customer inquiries via email, chat, or phone in a timely and professional manner.
- Troubleshoot product or service issues and provide accurate, efficient resolutions.
- Guide customers through processes such as account setup, product usage, and order tracking.
- Document interactions, feedback, and resolutions in the company’s CRM system.
- Maintain up-to-date knowledge of products, services, and company policies.
- Track and report recurring issues or trends to help improve the customer experience.
- Meet or exceed service performance metrics such as response time, satisfaction score, and issue resolution.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Proven experience in customer support, help desk, or related field.
- Excellent written and verbal communication skills.
- Strong problem-solving skills and attention to detail.
- Ability to multitask, prioritize, and manage time effectively.
- Reliable internet connection and a distraction-free workspace.
Company Details
"Active Carriers Corporation" most likely refers to two different companies: either Active Carriers Corporation, a general freight trucking company in Gilroy, California, or a subsidiary of Carrier Global Corporation, a multinational HVAC and refrigeration company. The specific description depends on which company is being referenced. Activated carriers are small molecules that store and transport energy or chemical groups within cells, enabling them to drive otherwise unfavorable biochemical reactions. They hold energy in a "high-energy linkage" and release it when needed, acting as a crucial intermediate in metabolic pathways. Common examples include ATP (adenosine triphosphate), which carries a phosphate group, and NADH and NADPH, which carry high-energy electrons
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6
Customer Support
Remote
$20 - $30 per hour
Servimatt
Posted 18 days ago
Job Viewed
Job Description
Do you thrive in a role where you can help others and make a difference? Join our team as a customer service representative, where you’ll be the face of our company, helping customers navigate their questions and concerns while delivering an exceptional experience. You’ll handle inquiries, resolve issues, and work collaboratively with other departments to ensure customer satisfaction. If you’re a great communicator, enjoy problem-solving, and are motivated by helping others, we’d love to have you on our team.
- Respond promptly to customer inquiries via phone, email, and live chat.
- Deliver accurate information about products, services, and company policies.
- Resolve customer concerns and escalate issues to appropriate departments when necessary.
- Record customer interactions and feedback in our CRM system for tracking and analysis.
- Assist with troubleshooting common issues and follow up to ensure resolution.
- Identify customer needs and provide proactive solutions to improve their experience.
- Collaborate with team members to share insights and develop better processes.
Company Details
We are a company with a strong sense of responsibility and respect for our clients. We aim to provide a partner for your business with our utmost commitment to generating highly profitable and secure projects. We represent the world's best and most prestigious firms, with international certification and extensive experience in the industrial sector. We embrace any challenge as a challenge, resulting in the complete satisfaction of our end customer.
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7
Customer Support
37614 Johnson City, Tennessee
TEKsystems
Posted 3 days ago
Job Viewed
Job Description
Description
Required to assist auditors when conducting regulatory compliance visits.
Top Skills Details
Customer support
Additional Skills & Qualifications
Additional Skills & Qualifications
Reliable - onsite every day
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Johnson City,TN.
Application Deadline
This position is anticipated to close on Oct 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Required to assist auditors when conducting regulatory compliance visits.
Top Skills Details
Customer support
Additional Skills & Qualifications
Additional Skills & Qualifications
Reliable - onsite every day
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Johnson City,TN.
Application Deadline
This position is anticipated to close on Oct 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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8
Customer Support Representative, Call Center
57049 North Sioux City, South Dakota
Walmart
Posted 5 days ago
Job Viewed
Job Description
**Position Summary.**
Join Walmart/VIZIO and take your career to the next level!
VIZIO is looking for an energetic Technical Support Representative to provide courteous and professional customer support for a world-class company in the consumer electronics industry. The position is in Dakota Dunes, South Dakota. This is an amazing opportunity to join a close knit team in a fast-paced environment. Open availability required for shifts ranging Monday-Friday 7am to 8pm. This is NOT a remote position, onsite attendance required.
**What you'll do.**
In this role, you will provide outstanding technical and customer support to VIZIO customers, ensuring a positive and professional experience with each interaction. You'll troubleshoot technical issues by actively listening to customers and identifying solutions based on their concerns. Your day-to-day responsibilities will include tracking calls and troubleshooting steps using tools such as Excel and Salesforce to maintain accurate and organized records. As part of your work, you'll also have the opportunity to engage with and learn about cutting-edge consumer technology products. **What You Will Bring** You have completed a GED or high school diploma and are recognized as a reliable team player. Your attention to detail ensures accuracy in your work, and your enthusiastic, engaging personality makes you approachable and easy to collaborate with. You are an active listener who excels at understanding customer needs, even in high-pressure, fast-paced environments. Your experience with Excel and strong typing skills support your ability to manage data and communicate efficiently. Additionally, if you have experience with advanced electronics and computer troubleshooting, that would be a valuable asset to this role.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart ( .
The hourly wage range for this position is $16.00 - $8.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from 0.35 per hour to 3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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**Minimum Qualifications.**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
6 months experience addressing and responding to customer requests in a contact center or retail industry environment.
6 months experience with basic computer processing/data entry software.
**Preferred Qualifications.**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
In retail, contact center operations, or a related area
**Primary Location.**
800 Stevens Port Dr, Dakota Dunes, SD , United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Join Walmart/VIZIO and take your career to the next level!
VIZIO is looking for an energetic Technical Support Representative to provide courteous and professional customer support for a world-class company in the consumer electronics industry. The position is in Dakota Dunes, South Dakota. This is an amazing opportunity to join a close knit team in a fast-paced environment. Open availability required for shifts ranging Monday-Friday 7am to 8pm. This is NOT a remote position, onsite attendance required.
**What you'll do.**
In this role, you will provide outstanding technical and customer support to VIZIO customers, ensuring a positive and professional experience with each interaction. You'll troubleshoot technical issues by actively listening to customers and identifying solutions based on their concerns. Your day-to-day responsibilities will include tracking calls and troubleshooting steps using tools such as Excel and Salesforce to maintain accurate and organized records. As part of your work, you'll also have the opportunity to engage with and learn about cutting-edge consumer technology products. **What You Will Bring** You have completed a GED or high school diploma and are recognized as a reliable team player. Your attention to detail ensures accuracy in your work, and your enthusiastic, engaging personality makes you approachable and easy to collaborate with. You are an active listener who excels at understanding customer needs, even in high-pressure, fast-paced environments. Your experience with Excel and strong typing skills support your ability to manage data and communicate efficiently. Additionally, if you have experience with advanced electronics and computer troubleshooting, that would be a valuable asset to this role.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart ( .
The hourly wage range for this position is $16.00 - $8.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from 0.35 per hour to 3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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ㅤ
ㅤ
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**Minimum Qualifications.**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
6 months experience addressing and responding to customer requests in a contact center or retail industry environment.
6 months experience with basic computer processing/data entry software.
**Preferred Qualifications.**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
In retail, contact center operations, or a related area
**Primary Location.**
800 Stevens Port Dr, Dakota Dunes, SD , United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
View Now
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