7,246 Customer Experience Director jobs in the United States
Customer Experience Director
Posted 3 days ago
Job Viewed
Job Description
Consider the possibilities of joining a Great Place to Work!
The Director, Customer Experience (CX) is responsible for implementing and optimizing customer experience strategies across platforms, products, and departments. This role supports the design and delivery of consistent, user-centric journeys by translating customer insights into actionable initiatives. The CX Manager partners closely with product, UX/UI, marketing, and digital development teams to improve usability, accessibility, and satisfaction throughout the digital customer lifecycle.
**JOB RESPONSIBILITIES**
**Customer Experience Strategy & Customer Journey:**
+ **Build Personas & Conduct Customer Research** : Develop detailed customer personas and conduct in-depth research to understand user behaviors, preferences, and pain points across diverse markets. Synthesize insights into actionable recommendations for cross-functional teams, ensuring that customer experiences are tailored to local and national markets.
+ **Future-State Customer Journey** : Design and own the future-state customer journey. Accountable for ensuring that each digital product enables the customer journey. Build KPIs for customer engagement touchpoints to measure value delivered.
+ **Define, Measure, and Report CX KPIs** : Establish and track CX-related KPIs, such as NPS, CSAT, and CES. Measure performance and report insights to senior leadership to enable data-driven decision-making.
+ **Manage User Interface Design:** Oversee and manage design and build of wireframes, prototypes, and strategies that drive intuitive, inclusive user experiences. Ensure designs meet accessibility standards, conducting accessibility compliance reviews to ensure inclusivity.
+ **Oversee Usability Testing** : Perform regular usability testing to refine product interactions and gather direct feedback for continuous improvement.
+ **Manage and Maintain Customer Experience Landscape:** Manage and maintain digital products and platforms to deliver the customer journey and enhance customer experience
+ **Manage and Maintain Design Systems** : Manage and maintain design systems (e.g. InVision, Adobe) to ensure consistency across digital products and platforms.
**Collaboration & Cross-Functional Engagement:**
+ **Collaborate with Digital Leaders** : Collaborate with the Digital Leaders to develop and implement the CX strategy and future-state customer journey. Analyze customer touchpoints, identify pain points, and guide CX improvements that align with Digital strategy.
+ **Collaborate with Development Manager** : Collaborate with Digital Development Managers to design, develop, and test CX features across digital products.
+ **Collaborate with Product and Cross-Functional Teams** : Work closely with Product Managers and other leaders to align on CX feature development and ensure that customer insights are incorporated into product roadmaps and vision.
+ **Manage, Mentor and Coach CX and UI/UX designers** : Manage and mentor a team of CX designers and UI/UX designers, providing strategic direction, fostering collaboration, and ensuring high-quality, customer-centric design execution across all touchpoints.
**KEY GOALS AND OBJECTIVES**
+ **Enhance Customer Experience and Increase Adoption** : Deliver customer experiences that increase digital product adoption, drive higher customer satisfaction and improve NPS and relevant scores.
+ **Improve Customer Retention** : Address customer journey pain points and design solutions that proactively meet customer needs (including local markets), increase satisfaction and reduce churn.
+ **Improve and Standardize User Interfaces:** Improve and standardize user interfaces, experiences, and journeys across the customer engagement spectrum. Identify and develop customer experiences to support upsell, cross-sell, and new revenue generation opportunities.
+ **Enable Cross-Functional Teams to Act on Customer Insights** : Ensure customer insights are actionable, clearly communicated, and integrated into the roadmap of product delivery.
+ **Adherence to Standards** : Establish and drive adherence to visual and presentation standards/guidelines (e.g. usability, inclusivity, and brand consistency) across all channels.
**MINIMUM REQUIREMENTS**
**Education**
+ A bachelor's degree in customer experience, UX design, psychology, marketing, or a related field is required.
+ Master's degree preferred.
+ Certifications in Design Thinking, Human-Centered Design, or UX (e.g., LUMA, Nielsen Norman Group) preferred.
**Experience**
+ 5 years of relevant experience in digital CX, UX, or customer journey mapping.
+ 1-2 years of experience leading small project teams or managing CX design efforts.
+ Experience with customer research, CX metrics, and multichannel experience design preferred.
**Knowledge, Skills and Abilities**
+ Familiarity with design systems, accessibility compliance, and CX measurement frameworks.
+ Working knowledge of UX best practices, Agile workflows, and digital product development.
+ Proficient in CX tools (Figma, InVision, Adobe Suite, analytics dashboards).
+ Strong interpersonal and communication skills; ability to influence cross-functional teams.
+ Customer-centric mindset with strong problem-solving skills.
**WORK CONDITIONS**
**Work Environment**
+ Work _indoors and or outdoors_ during all seasons and weather conditions
+ Comply with the Corporate dress code policy
**Work Postures**
+ Sitting continuously for many hours per day, up to 6 hours per day
+ Climbing stairs to access buildings frequently
**Physical Demands**
+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
**Work Hours**
+ Working beyond "standard" hours as the need arises
+ Travel up to 25%
Postal Code: 77019
Category (Portal Searching): Marketing and Advertising
Job Location: US-TX - Houston
Job Profile ID: C02002
Time Type: Full time
Location Name: SCI Corporate Office
Enterprise Architect, Customer Journey

Posted 2 days ago
Job Viewed
Job Description
**Employer:** Southern Glazer's Wine and Spirits LLC
**Job Title:** Enterprise Architect, Customer Journey
**Locations:** 2300 SW 145th Avenue, Miramar, FL 33027
14911 Quorum Drive, Dallas, TX 75254
**Duties**
+ Establish the technology direction for the enterprise, including the overall integration of software applications and programs.
+ Develop and coordinate information technology (IT) architecture plans.
+ Coordinate all enterprise architecture and governance activities.
+ Facilitate strategic sessions at an executive level and recommend architectural approaches through presentations.
+ Serve as an expert in application development, database design, and/or platform (operating system) efforts, ensuring project teams comply with enterprise and IT policies, industry regulations, and best practices.
+ Lead the design and development of complex, scalable, and highly available system architectures, including cloud-based solutions, considering performance, security, and future scalability needs.
+ Integrate diverse hardware and software components into a cohesive system, ensuring seamless data flow and compatibility across platforms.
+ Work with Solution Architects and Solution Engineers to ensure solutions throughout all IT systems and platforms adhere to the enterprise architecture and to mitigate identified risks.
+ Stay up to date on best practices and new technologies and solutions, including artificial intelligence (AI), generative AI (GenAI), machine learning (ML), internet of things (IoT), supply chain optimization, and digital transformation.
+ Provide technical guidance and mentorship to computer engineers, leading the technical direction of complex projects.
+ May telecommute but must reside near Miramar, Florida, headquarters or Dallas, Texas, office.
+ Requires up to 20% domestic travel.
**Requirements**
+ Bachelor's degree (or foreign equivalent) in electrical engineering, electronics engineering, or related field; plus 12 years of experience in IT.
+ Knowledge of cloud platforms (Azure or AWS), client-side/server-side technologies (React, React Native, JavaScript, GraphQL, Apollo, Java with Spring, or Node.js), GenAI, and AI/ML application architecture.
+ Experience with developing enterprise-grade applications leveraging business, data application/solution, platform, and security architecture principles.
+ Experience with building relationships, influencing executives, translating business strategies into information strategies, and creating comprehensive architecture artifacts documenting design decisions and system interactions.
**Apply:** .
**Physical Demands**
+ Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
+ Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
+ May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs
**EEO Statement**
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Adobe Customer Journey Analytics Developer
Posted today
Job Viewed
Job Description
We Are:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Over 700,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
You Are:
An analytics consultant at heart, with broad knowledge of the digital analytics space and a deep understanding Adobe’s offerings and solutions. Bringing your experience implementing Adobe Customer Journey Analytics (CJA solutions for clients, you know what it takes to transform cross-channel datasets into meaningful metrics and visualizations. Working closely with business stakeholders, you’re the go-to person for crafting insightful reports and dashboards that address critical business questions. On top of your technical expertise, you excel at leading project teams in fast paced environments and collaborating effectively with clients and team members at all levels.
The Work:
-
Lead teams to design, build, and maintain large-scale analytics solutions.
-
Strategize and implement Customer Journey Analytics solutions together with client Business and Marketing teams, Architects, and Developers.
-
Provide hands-on configuration and development.
-
Work with client stakeholders to determine reporting requirements and KPIs for cross-organizational use cases.
-
Design and build cross-channel reports in Customer Journey Analytics to derive meaningful and actionable insights from large datasets.
-
Ensure that Data Governance policies and best practices are implemented and enforced across all systems.
-
Build and maintain Data Views and Connections in CJA, work closely with AEP Data Engineers to ingest additional data sources.
-
Provide and evangelize best-in-class documentation and enablement.
-
Articulate complex ideas in a clear and concise manner, both verbally and in writing.
-
Exemplify excellent consulting skills, diplomacy, effective messaging, and team mentorship abilities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
What you Need:
-
A minimum of 3 years of experience implementing an Adobe Experience Cloud analytics product (Adobe Analytics and Customer Journey Analytics) along with Adobe Tags
-
A minimum of 2 years of hands-on experience working with Adobe Customer Journey Analytics.
-
Bachelor’s Degree or equivalent (12 years) work experience (If an, Associate’s Degree with 6 years of work experience).
Bonus Points If:
-
Certified in at least 1 Adobe Experience Could product (Customer Journey Analytics, Analytics, Real-Time CDP, Journey Optimizer).
-
You are proficient in SQL, Python, or an equivalent coding language for data processing and analysis.
-
You have experience implementing Adobe Real-Time CDP or Adobe Target
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (
Role Location Annual Salary Range
California $63,800 to $96,000
Cleveland 59,100 to 156,800
Colorado 63,800 to 169,300
District of Columbia 68,000 to 180,300
Illinois 59,100 to 169,300
Maryland 63,800 to 169,300
Massachusetts 63,800 to 180,300
Minnesota 63,800 to 169,300
New York/New Jersey 59,100 to 196,000
Washington 68,000 to 180,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Adobe Customer Journey Analytics Lead
Posted 3 days ago
Job Viewed
Job Description
We Are:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations servicesall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Over 700,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
You Are:
An analytics consultant at heart, with broad knowledge of the digital analytics space and a deep understanding Adobes offerings and solutions. Bringing your experience implementing Adobe Customer Journey Analytics (CJA solutions for clients, you know what it takes to transform cross-channel datasets into meaningful metrics and visualizations. Working closely with business stakeholders, youre the go-to person for crafting insightful reports and dashboards that address critical business questions. On top of your technical expertise, you excel at leading project teams in fast paced environments and collaborating effectively with clients and team members at all levels.
The Work:
-
Lead teams to design, build, and maintain large-scale analytics solutions.
-
Strategize and implement Customer Journey Analytics solutions together with client Business and Marketing teams, Architects, and Developers.
-
Provide hands-on configuration and development.
-
Work with client stakeholders to determine reporting requirements and KPIs for cross-organizational use cases.
-
Design and build cross-channel reports in Customer Journey Analytics to derive meaningful and actionable insights from large datasets.
-
Ensure that Data Governance policies and best practices are implemented and enforced across all systems.
-
Build and maintain Data Views and Connections in CJA, work closely with AEP Data Engineers to ingest additional data sources.
-
Provide and evangelize best-in-class documentation and enablement.
-
Articulate complex ideas in a clear and concise manner, both verbally and in writing.
-
Exemplify excellent consulting skills, diplomacy, effective messaging, and team mentorship abilities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
What you Need:
-
A minimum of 3 years of experience implementing an Adobe Experience Cloud analytics product (Adobe Analytics and Customer Journey Analytics) along with Adobe Tags
-
A minimum of 2 years of hands-on experience working with Adobe Customer Journey Analytics.
-
Bachelors Degree or equivalent (12 years) work experience (If an, Associates Degree with 6 years of work experience).
Bonus Points If:
-
Certified in at least 1 Adobe Experience Could product (Customer Journey Analytics, Analytics, Real-Time CDP, Journey Optimizer).
-
You are proficient in SQL, Python, or an equivalent coding language for data processing and analysis.
-
You have experience implementing Adobe Real-Time CDP or Adobe Target
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $73,800 to $18,800
Cleveland 68,300 to 175,000
Colorado 73,800 to 189,000
District of Columbia 78,500 to 201,300
Illinois 68,300 to 189,000
Maryland 73,800 to 189,000
Massachusetts 73,800 to 201,300
Minnesota 73,800 to 189,000
New York/New Jersey 68,300 to 218,800
Washington 78,500 to 201,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of theAccenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accentures Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our peoples physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. Were proud to be consistently recognized as one of the Worlds Best Workplaces.
Join Accenture to work at the heart of change. Visit us at
Adobe Customer Journey Analytics Developer
Posted 4 days ago
Job Viewed
Job Description
We Are:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Over 700,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
You Are:
An analytics consultant at heart, with broad knowledge of the digital analytics space and a deep understanding Adobe's offerings and solutions. Bringing your experience implementing Adobe Customer Journey Analytics (CJA solutions for clients, you know what it takes to transform cross-channel datasets into meaningful metrics and visualizations. Working closely with business stakeholders, you're the go-to person for crafting insightful reports and dashboards that address critical business questions. On top of your technical expertise, you excel at leading project teams in fast paced environments and collaborating effectively with clients and team members at all levels.
The Work:
-
Lead teams to design, build, and maintain large-scale analytics solutions.
-
Strategize and implement Customer Journey Analytics solutions together with client Business and Marketing teams, Architects, and Developers.
-
Provide hands-on configuration and development.
-
Work with client stakeholders to determine reporting requirements and KPIs for cross-organizational use cases.
-
Design and build cross-channel reports in Customer Journey Analytics to derive meaningful and actionable insights from large datasets.
-
Ensure that Data Governance policies and best practices are implemented and enforced across all systems.
-
Build and maintain Data Views and Connections in CJA, work closely with AEP Data Engineers to ingest additional data sources.
-
Provide and evangelize best-in-class documentation and enablement.
-
Articulate complex ideas in a clear and concise manner, both verbally and in writing.
-
Exemplify excellent consulting skills, diplomacy, effective messaging, and team mentorship abilities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
What you Need:
-
A minimum of 3 years of experience implementing an Adobe Experience Cloud analytics product (Adobe Analytics and Customer Journey Analytics) along with Adobe Tags
-
A minimum of 2 years of hands-on experience working with Adobe Customer Journey Analytics.
-
Bachelor's Degree or equivalent (12 years) work experience (If an, Associate's Degree with 6 years of work experience).
Bonus Points If:
-
Certified in at least 1 Adobe Experience Could product (Customer Journey Analytics, Analytics, Real-Time CDP, Journey Optimizer).
-
You are proficient in SQL, Python, or an equivalent coding language for data processing and analysis.
-
You have experience implementing Adobe Real-Time CDP or Adobe Target
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (
Role Location Annual Salary Range
California $63,800 to $96,000
Cleveland 59,100 to 156,800
Colorado 63,800 to 169,300
District of Columbia 68,000 to 180,300
Illinois 59,100 to 169,300
Maryland 63,800 to 169,300
Massachusetts 63,800 to 180,300
Minnesota 63,800 to 169,300
New York/New Jersey 59,100 to 196,000
Washington 68,000 to 180,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences?All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law?Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the?Accenture Equal Opportunity Statement (
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Adobe Customer Journey Analytics Lead
Posted 4 days ago
Job Viewed
Job Description
We Are:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Over 700,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
You Are:
An analytics consultant at heart, with broad knowledge of the digital analytics space and a deep understanding Adobe's offerings and solutions. Bringing your experience implementing Adobe Customer Journey Analytics (CJA solutions for clients, you know what it takes to transform cross-channel datasets into meaningful metrics and visualizations. Working closely with business stakeholders, you're the go-to person for crafting insightful reports and dashboards that address critical business questions. On top of your technical expertise, you excel at leading project teams in fast paced environments and collaborating effectively with clients and team members at all levels.
The Work:
-
Lead teams to design, build, and maintain large-scale analytics solutions.
-
Strategize and implement Customer Journey Analytics solutions together with client Business and Marketing teams, Architects, and Developers.
-
Provide hands-on configuration and development.
-
Work with client stakeholders to determine reporting requirements and KPIs for cross-organizational use cases.
-
Design and build cross-channel reports in Customer Journey Analytics to derive meaningful and actionable insights from large datasets.
-
Ensure that Data Governance policies and best practices are implemented and enforced across all systems.
-
Build and maintain Data Views and Connections in CJA, work closely with AEP Data Engineers to ingest additional data sources.
-
Provide and evangelize best-in-class documentation and enablement.
-
Articulate complex ideas in a clear and concise manner, both verbally and in writing.
-
Exemplify excellent consulting skills, diplomacy, effective messaging, and team mentorship abilities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
What you Need:
-
A minimum of 3 years of experience implementing an Adobe Experience Cloud analytics product (Adobe Analytics and Customer Journey Analytics) along with Adobe Tags
-
A minimum of 2 years of hands-on experience working with Adobe Customer Journey Analytics.
-
Bachelor's Degree or equivalent (12 years) work experience (If an, Associate's Degree with 6 years of work experience).
Bonus Points If:
-
Certified in at least 1 Adobe Experience Could product (Customer Journey Analytics, Analytics, Real-Time CDP, Journey Optimizer).
-
You are proficient in SQL, Python, or an equivalent coding language for data processing and analysis.
-
You have experience implementing Adobe Real-Time CDP or Adobe Target
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (
Role Location Annual Salary Range
California $73,800 to $18,800
Cleveland 68,300 to 175,000
Colorado 73,800 to 189,000
District of Columbia 78,500 to 201,300
Illinois 68,300 to 189,000
Maryland 73,800 to 189,000
Massachusetts 73,800 to 201,300
Minnesota 73,800 to 189,000
New York/New Jersey 68,300 to 218,800
Washington 78,500 to 201,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences?All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law?Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the?Accenture Equal Opportunity Statement (
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Adobe Customer Journey Analytics Developer
Posted 4 days ago
Job Viewed
Job Description
We Are:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Over 700,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
You Are:
An analytics consultant at heart, with broad knowledge of the digital analytics space and a deep understanding Adobe’s offerings and solutions. Bringing your experience implementing Adobe Customer Journey Analytics (CJA solutions for clients, you know what it takes to transform cross-channel datasets into meaningful metrics and visualizations. Working closely with business stakeholders, you’re the go-to person for crafting insightful reports and dashboards that address critical business questions. On top of your technical expertise, you excel at leading project teams in fast paced environments and collaborating effectively with clients and team members at all levels.
The Work:
-
Lead teams to design, build, and maintain large-scale analytics solutions.
-
Strategize and implement Customer Journey Analytics solutions together with client Business and Marketing teams, Architects, and Developers.
-
Provide hands-on configuration and development.
-
Work with client stakeholders to determine reporting requirements and KPIs for cross-organizational use cases.
-
Design and build cross-channel reports in Customer Journey Analytics to derive meaningful and actionable insights from large datasets.
-
Ensure that Data Governance policies and best practices are implemented and enforced across all systems.
-
Build and maintain Data Views and Connections in CJA, work closely with AEP Data Engineers to ingest additional data sources.
-
Provide and evangelize best-in-class documentation and enablement.
-
Articulate complex ideas in a clear and concise manner, both verbally and in writing.
-
Exemplify excellent consulting skills, diplomacy, effective messaging, and team mentorship abilities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
What you Need:
-
A minimum of 3 years of experience implementing an Adobe Experience Cloud analytics product (Adobe Analytics and Customer Journey Analytics) along with Adobe Tags
-
A minimum of 2 years of hands-on experience working with Adobe Customer Journey Analytics.
-
Bachelor’s Degree or equivalent (12 years) work experience (If an, Associate’s Degree with 6 years of work experience).
Bonus Points If:
-
Certified in at least 1 Adobe Experience Could product (Customer Journey Analytics, Analytics, Real-Time CDP, Journey Optimizer).
-
You are proficient in SQL, Python, or an equivalent coding language for data processing and analysis.
-
You have experience implementing Adobe Real-Time CDP or Adobe Target
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (
Role Location Annual Salary Range
California $63,800 to $96,000
Cleveland 59,100 to 156,800
Colorado 63,800 to 169,300
District of Columbia 68,000 to 180,300
Illinois 59,100 to 169,300
Maryland 63,800 to 169,300
Massachusetts 63,800 to 180,300
Minnesota 63,800 to 169,300
New York/New Jersey 59,100 to 196,000
Washington 68,000 to 180,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
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Adobe Customer Journey Analytics Lead
Posted 4 days ago
Job Viewed
Job Description
We Are:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Over 700,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
You Are:
An analytics consultant at heart, with broad knowledge of the digital analytics space and a deep understanding Adobe's offerings and solutions. Bringing your experience implementing Adobe Customer Journey Analytics (CJA solutions for clients, you know what it takes to transform cross-channel datasets into meaningful metrics and visualizations. Working closely with business stakeholders, you're the go-to person for crafting insightful reports and dashboards that address critical business questions. On top of your technical expertise, you excel at leading project teams in fast paced environments and collaborating effectively with clients and team members at all levels.
The Work:
-
Lead teams to design, build, and maintain large-scale analytics solutions.
-
Strategize and implement Customer Journey Analytics solutions together with client Business and Marketing teams, Architects, and Developers.
-
Provide hands-on configuration and development.
-
Work with client stakeholders to determine reporting requirements and KPIs for cross-organizational use cases.
-
Design and build cross-channel reports in Customer Journey Analytics to derive meaningful and actionable insights from large datasets.
-
Ensure that Data Governance policies and best practices are implemented and enforced across all systems.
-
Build and maintain Data Views and Connections in CJA, work closely with AEP Data Engineers to ingest additional data sources.
-
Provide and evangelize best-in-class documentation and enablement.
-
Articulate complex ideas in a clear and concise manner, both verbally and in writing.
-
Exemplify excellent consulting skills, diplomacy, effective messaging, and team mentorship abilities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
What you Need:
-
A minimum of 3 years of experience implementing an Adobe Experience Cloud analytics product (Adobe Analytics and Customer Journey Analytics) along with Adobe Tags
-
A minimum of 2 years of hands-on experience working with Adobe Customer Journey Analytics.
-
Bachelor's Degree or equivalent (12 years) work experience (If an, Associate's Degree with 6 years of work experience).
Bonus Points If:
-
Certified in at least 1 Adobe Experience Could product (Customer Journey Analytics, Analytics, Real-Time CDP, Journey Optimizer).
-
You are proficient in SQL, Python, or an equivalent coding language for data processing and analysis.
-
You have experience implementing Adobe Real-Time CDP or Adobe Target
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (
Role Location Annual Salary Range
California $73,800 to $18,800
Cleveland 68,300 to 175,000
Colorado 73,800 to 189,000
District of Columbia 78,500 to 201,300
Illinois 68,300 to 189,000
Maryland 73,800 to 189,000
Massachusetts 73,800 to 201,300
Minnesota 73,800 to 189,000
New York/New Jersey 68,300 to 218,800
Washington 78,500 to 201,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences?All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law?Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the?Accenture Equal Opportunity Statement (
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Adobe Customer Journey Analytics Lead
Posted 4 days ago
Job Viewed
Job Description
We Are:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Over 700,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
You Are:
An analytics consultant at heart, with broad knowledge of the digital analytics space and a deep understanding Adobe's offerings and solutions. Bringing your experience implementing Adobe Customer Journey Analytics (CJA solutions for clients, you know what it takes to transform cross-channel datasets into meaningful metrics and visualizations. Working closely with business stakeholders, you're the go-to person for crafting insightful reports and dashboards that address critical business questions. On top of your technical expertise, you excel at leading project teams in fast paced environments and collaborating effectively with clients and team members at all levels.
The Work:
-
Lead teams to design, build, and maintain large-scale analytics solutions.
-
Strategize and implement Customer Journey Analytics solutions together with client Business and Marketing teams, Architects, and Developers.
-
Provide hands-on configuration and development.
-
Work with client stakeholders to determine reporting requirements and KPIs for cross-organizational use cases.
-
Design and build cross-channel reports in Customer Journey Analytics to derive meaningful and actionable insights from large datasets.
-
Ensure that Data Governance policies and best practices are implemented and enforced across all systems.
-
Build and maintain Data Views and Connections in CJA, work closely with AEP Data Engineers to ingest additional data sources.
-
Provide and evangelize best-in-class documentation and enablement.
-
Articulate complex ideas in a clear and concise manner, both verbally and in writing.
-
Exemplify excellent consulting skills, diplomacy, effective messaging, and team mentorship abilities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
What you Need:
-
A minimum of 3 years of experience implementing an Adobe Experience Cloud analytics product (Adobe Analytics and Customer Journey Analytics) along with Adobe Tags
-
A minimum of 2 years of hands-on experience working with Adobe Customer Journey Analytics.
-
Bachelor's Degree or equivalent (12 years) work experience (If an, Associate's Degree with 6 years of work experience).
Bonus Points If:
-
Certified in at least 1 Adobe Experience Could product (Customer Journey Analytics, Analytics, Real-Time CDP, Journey Optimizer).
-
You are proficient in SQL, Python, or an equivalent coding language for data processing and analysis.
-
You have experience implementing Adobe Real-Time CDP or Adobe Target
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (
Role Location Annual Salary Range
California $73,800 to $18,800
Cleveland 68,300 to 175,000
Colorado 73,800 to 189,000
District of Columbia 78,500 to 201,300
Illinois 68,300 to 189,000
Maryland 73,800 to 189,000
Massachusetts 73,800 to 201,300
Minnesota 73,800 to 189,000
New York/New Jersey 68,300 to 218,800
Washington 78,500 to 201,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences?All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law?Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the?Accenture Equal Opportunity Statement (
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Adobe Customer Journey Analytics Developer
Posted 4 days ago
Job Viewed
Job Description
We Are:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Over 700,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
You Are:
An analytics consultant at heart, with broad knowledge of the digital analytics space and a deep understanding Adobe’s offerings and solutions. Bringing your experience implementing Adobe Customer Journey Analytics (CJA solutions for clients, you know what it takes to transform cross-channel datasets into meaningful metrics and visualizations. Working closely with business stakeholders, you’re the go-to person for crafting insightful reports and dashboards that address critical business questions. On top of your technical expertise, you excel at leading project teams in fast paced environments and collaborating effectively with clients and team members at all levels.
The Work:
-
Lead teams to design, build, and maintain large-scale analytics solutions.
-
Strategize and implement Customer Journey Analytics solutions together with client Business and Marketing teams, Architects, and Developers.
-
Provide hands-on configuration and development.
-
Work with client stakeholders to determine reporting requirements and KPIs for cross-organizational use cases.
-
Design and build cross-channel reports in Customer Journey Analytics to derive meaningful and actionable insights from large datasets.
-
Ensure that Data Governance policies and best practices are implemented and enforced across all systems.
-
Build and maintain Data Views and Connections in CJA, work closely with AEP Data Engineers to ingest additional data sources.
-
Provide and evangelize best-in-class documentation and enablement.
-
Articulate complex ideas in a clear and concise manner, both verbally and in writing.
-
Exemplify excellent consulting skills, diplomacy, effective messaging, and team mentorship abilities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
What you Need:
-
A minimum of 3 years of experience implementing an Adobe Experience Cloud analytics product (Adobe Analytics and Customer Journey Analytics) along with Adobe Tags
-
A minimum of 2 years of hands-on experience working with Adobe Customer Journey Analytics.
-
Bachelor’s Degree or equivalent (12 years) work experience (If an, Associate’s Degree with 6 years of work experience).
Bonus Points If:
-
Certified in at least 1 Adobe Experience Could product (Customer Journey Analytics, Analytics, Real-Time CDP, Journey Optimizer).
-
You are proficient in SQL, Python, or an equivalent coding language for data processing and analysis.
-
You have experience implementing Adobe Real-Time CDP or Adobe Target
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (
Role Location Annual Salary Range
California $63,800 to $96,000
Cleveland 59,100 to 156,800
Colorado 63,800 to 169,300
District of Columbia 68,000 to 180,300
Illinois 59,100 to 169,300
Maryland 63,800 to 169,300
Massachusetts 63,800 to 180,300
Minnesota 63,800 to 169,300
New York/New Jersey 59,100 to 196,000
Washington 68,000 to 180,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.