69,827 Customer Experience Positions jobs in the United States
Customer Experience
Posted 5 days ago
Job Viewed
Job Description
An employer is hiring a customerservicerepresentativefor their customer expereince department in Deerfield Beach, FL. The employer is looking for a drivenCustomerServiceRepresentativeto join theircustomersupport team handling contract issues as well as accurate response to primary support inquiries from dealers. You will be working in an inbound call center environment taking a high volume of calls per day roughly 80-100. Each call will last approximately 2-3 minutes based on the issue. Our client prides themselves on theircustomercare so professionalism and friendliness is a must!
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
Excellent customer service
Experience working in an inbound call center taking customer service calls
Must have call center experience
Experience taking 70 - 100 calls per day
Strong e-mail and writing / typing skills
Must be able to multitask and navigate multiple screens and systems during the call
Must be able take calls and deal with issues where customers may be frustrated and handle with professionalism
High School Diploma or Equivalent null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Customer Experience Associate
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Customer Experience Associate
ON-SITE Only in Honolulu, HI
Salary range: $38,000.00 - $9,520.00
Join the Conduent Customer Service Team
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
- Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients
- Paid Training
- Paid vacation and sick time
- Medical, dental, and vision benefits on day one
- 401K and matching
- PerkSpot - Employee discount program
- Career Growth Opportunities
- Positive employee friendly culture
- Location: Onsite, Honolulu, Hawaii
- Full-Time: 7:30 am - 5:00 pm, Monday - Friday (Flexible hours based on coverage needed)
Requirements:
- Must be at least 18 years of age with a high school diploma or GED
- Must be able to type at least 45 wpm on a computer
- Occasionally lift up to 50 pounds
- Must have at least 6 months clerical/customer service experience
- Complete additional duties as assigned
Those successful in this role are:
- Strong skills with Microsoft Office Suite-specifically Outlook, Word, and Excel
- Ability to multi-task, manage time and workload effectively with attention to detail
- Ability to adapt to and incorporate new technologies, analyze new situations, and apply problem solving skills
About the Role:
As a Customer Experience Associate, you will be supporting our client's customers as the first point of contact. You will answer questions concerning their accounts. You will help customers with their account issues while providing them with exceptional customer service.
As a Customer Experience Associate you will:
- Identifying customer needs, answering questions, or resolving problems
- Performing routine call center activities concerning business products and services
- Using the tools provided to guide you through customer conversations
- Providing customers with important information while communicating in a warm empathetic manner
- Gathering information to keep customer profiles and accounts up to date
- Providing exceptional customer service
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary for this role is 38,000.00 - 39,520.00
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Customer Experience Associate
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Customer Experience Associate
ON-SITE Only in Honolulu, HI
Salary range: $38,000.00 – $9,520.00
Join the Conduent Customer Service Team
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
- Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients
- Paid Training
- Paid vacation and sick time
- Medical, dental, and vision benefits on day one
- 401K and matching
- PerkSpot – Employee discount program
- Career Growth Opportunities
- Positive employee friendly culture
- Location: Onsite, Honolulu, Hawaii
- Full-Time: 7:30 am – 5:00 pm, Monday – Friday (Flexible hours based on coverage needed)
Requirements:
- Must be at least 18 years of age with a high school diploma or GED
- Must be able to type at least 45 wpm on a computer
- Occasionally lift up to 50 pounds
- Must have at least 6 months clerical/customer service experience
- Complete additional duties as assigned
Those successful in this role are:
- Strong skills with Microsoft Office Suite-specifically Outlook, Word, and Excel
- Ability to multi-task, manage time and workload effectively with attention to detail
- Ability to adapt to and incorporate new technologies, analyze new situations, and apply problem solving skills
About the Role:
As a Customer Experience Associate, you will be supporting our client’s customers as the first point of contact. You will answer questions concerning their accounts. You will help customers with their account issues while providing them with exceptional customer service.
As a Customer Experience Associate you will:
- Identifying customer needs, answering questions, or resolving problems
- Performing routine call center activities concerning business products and services
- Using the tools provided to guide you through customer conversations
- Providing customers with important information while communicating in a warm empathetic manner
- Gathering information to keep customer profiles and accounts up to date
- Providing exceptional customer service
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary for this role is $38,000.00 – $39,520.0
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
Customer Experience Associate
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Customer Experience Associate
ON-SITE Only in Honolulu, HI
Salary range: $38,000.00 – $9,520.00
Join the Conduent Customer Service Team
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
- Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients
- Paid Training
- Paid vacation and sick time
- Medical, dental, and vision benefits on day one
- 401K and matching
- PerkSpot – Employee discount program
- Career Growth Opportunities
- Positive employee friendly culture
- Location: Onsite, Honolulu, Hawaii
- Full-Time: 7:30 am – 5:00 pm, Monday – Friday (Flexible hours based on coverage needed)
Requirements:
- Must be at least 18 years of age with a high school diploma or GED
- Must be able to type at least 45 wpm on a computer
- Occasionally lift up to 50 pounds
- Must have at least 6 months clerical/customer service experience
- Complete additional duties as assigned
Those successful in this role are:
- Strong skills with Microsoft Office Suite-specifically Outlook, Word, and Excel
- Ability to multi-task, manage time and workload effectively with attention to detail
- Ability to adapt to and incorporate new technologies, analyze new situations, and apply problem solving skills
About the Role:
As a Customer Experience Associate, you will be supporting our client’s customers as the first point of contact. You will answer questions concerning their accounts. You will help customers with their account issues while providing them with exceptional customer service.
As a Customer Experience Associate you will:
- Identifying customer needs, answering questions, or resolving problems
- Performing routine call center activities concerning business products and services
- Using the tools provided to guide you through customer conversations
- Providing customers with important information while communicating in a warm empathetic manner
- Gathering information to keep customer profiles and accounts up to date
- Providing exceptional customer service
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary for this role is $38,000.00 – $39,520.0
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
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