92,597 Customer Feedback jobs in the United States
Customer Feedback Associate
Posted 4 days ago
Job Viewed
Job Description
· **Pay:** $25.00 - $32.00/hr
+ **Shift/Hours: Onsite**
+ Monday - Friday 8:00am - 5:00pm
**Responsibilities:**
This temporary position provides support to the Customer Feedback Program Management Team.
+ Work with management to develop and implement standards and procedures to enhance overall dealer sales and service operations processes to improve dealership performance and raise dealers who are performing at sub-standard levels through process and product initiatives. Develop tracking tools to gauge process improvement and internal department/division and dealer/regional standing versus objective.
+ Support the Sr. Manager, Retail & Customer Feedback, as a SME for the Hyundai Retail Experience Survey Interference Program and the unusual activity report. Investigate, discuss, and document discussions surrounding survey interference and unusual activity. Act as clearinghouse for many processes, region lists and signed forms.
+ Support management with the retail-facing customer feedback programs including collaborating and training field representatives in specific areas of the Hyundai Retail Experience Survey Program.
+ Support management to report on the Hyundai Retail Experience Survey Interference Program. Responsible for contact report documentation, maintaining support documentation, and improving the current process of programs.
+ Follow process steps for the survey interference program and enhance unusual activity report understanding with field representatives.
+ Leverage AdobeSign for Dealer interference strike letters.
**Requirements:**
+ Bachelor's degree preferred
+ Experience in customer service and process improvement preferred
+ Three years of experience in a similar field preferred
+ Prior experience at an automotive dealership and/or OEM is preferred
+ Knowledge of automotive dealer terminology helpful (e.g., ROs, RDRs, Customer Pay, Warranty, DMS)
+ Excellent written, communication and interpersonal skills
+ Proficiency with Microsoft Office, Word, Excel, PowerPoint, Teams, and Outlook
+ Self-motivated, team-oriented, and strong time management skills to prioritize deadlines
**Pay Details:** 25.00 to 32.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Remote Customer Feedback Specialist (Hiring Immediately)
Posted 2 days ago
Job Viewed
Job Description
We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $25 per survey.
Share your opinion and help influence brand decisions on services and products you use every day.
- Your honest opinion
- Attention to details
- Basic computer and internet skills
- No experience required
- You must be 18+ years old
- Have a desire to work from home
- Looking to earn extra income
- Access to a computer or smartphone
- Have high-speed internet access
- Follow instructions
- Basic reading and writing skills
- Take at least 2 surveys per week
- Earn up to $5 per survey
- Be your own boss
- Work your own hours
- Work from the comfort of your own home
- Share your opinion to help shape better products and services
- Get paid by: Check, Venmo, Paypal, and/or Giftcards
Online surveys are a great way to earn extra income as a side gig/hustle, part-time job or even as a full time job. Online surveys can pay up to 25 per completed survey. Online Survey takers come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more! There is absolutely no experience required, just your honest opinions!
Remote Customer Feedback Analyst (Hiring Immediately)
Posted 2 days ago
Job Viewed
Job Description
We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $25 per survey.
Share your opinion and help influence brand decisions on services and products you use every day.
- Your honest opinion
- Attention to details
- Basic computer and internet skills
- No experience required
- You must be 18+ years old
- Have a desire to work from home
- Looking to earn extra income
- Access to a computer or smartphone
- Have high-speed internet access
- Follow instructions
- Basic reading and writing skills
- Take at least 2 surveys per week
- Earn up to $5 per survey
- Be your own boss
- Work your own hours
- Work from the comfort of your own home
- Share your opinion to help shape better products and services
- Get paid by: Check, Venmo, Paypal, and/or Giftcards
Online surveys are a great way to earn extra income as a side gig/hustle, part-time job or even as a full time job. Online surveys can pay up to 25 per completed survey. Online Survey takers come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more! There is absolutely no experience required, just your honest opinions!
Customer Support
Posted 1 day ago
Job Viewed
Job Description
Do you thrive in a role where you can help others and make a difference? Join our team as a customer service representative, where you’ll be the face of our company, helping customers navigate their questions and concerns while delivering an exceptional experience. You’ll handle inquiries, resolve issues, and work collaboratively with other departments to ensure customer satisfaction. If you’re a great communicator, enjoy problem-solving, and are motivated by helping others, we’d love to have you on our team.
- Respond promptly to customer inquiries via phone, email, and live chat.
- Deliver accurate information about products, services, and company policies.
- Resolve customer concerns and escalate issues to appropriate departments when necessary.
- Record customer interactions and feedback in our CRM system for tracking and analysis.
- Assist with troubleshooting common issues and follow up to ensure resolution.
- Identify customer needs and provide proactive solutions to improve their experience.
- Collaborate with team members to share insights and develop better processes.
Company Details
Customer Support
Posted 18 days ago
Job Viewed
Job Description
We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional service to our customers and assisting them with any inquiries or issues they may have. This is a great opportunity to work in a fast-paced environment and make a positive impact on our customers' experience.
Responsibilities:- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints in a professional and timely manner
- Provide product information and technical support
- Process orders, returns, and exchanges
- Escalate complex issues to the appropriate team members
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work well under pressure
- Previous customer service experience preferred
- High school diploma or equivalent
If you are a team player with a passion for helping others, we want to hear from you! Apply now to join our dynamic Customer Support team.
Company Details
Customer Support
Posted 19 days ago
Job Viewed
Job Description
Are you a customer service superstar with a passion for providing exceptional support? Moore Haven Yacht Club is seeking a Customer Support representative to join our dynamic team. In this role, you will be responsible for ensuring our members and guests have a seamless and enjoyable experience at our prestigious yacht club.
Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Provide accurate information about club services, events, and membership options
- Troubleshoot and resolve customer issues and complaints with empathy and efficiency
- Coordinate with other departments to ensure customer needs are met
- Maintain detailed records of customer interactions and transactions
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work well under pressure in a fast-paced environment
- Previous customer service experience preferred
- Knowledge of CRM systems is a plus
If you are a customer-focused individual with a positive attitude and a desire to deliver top-notch support, we want to hear from you. Apply now to join the Moore Haven Yacht Club team!
Company Details
Customer Support Specialist (Customer Support Management)
Posted today
Job Viewed
Job Description
Customer Support Specialist (Customer Support Management)
Company:
The Boeing Company
Boeing Global Services (BGS) is looking for a Entry Level Supply Chain Management Analyst based out of Dallas, TX.
Position Responsibilities:
- Ability to understand and analyze data and metrics as well as conduct root cause analysis and propose corrective actions while driving the supply chain for improvements
- Experience with data tools such as Tableau
- Strong problem-solving skills with a keen eye for detail and an ability to think critically in a high-tempo customer-centered environment
- Effectively communicate project status, updates, and potential issues to key stakeholders, ensuring transparency and alignment with organizational goals
- Develop and implement comprehensive project plans aligned with our organizational objectives
- Drive a culture of continuous improvement, seeking opportunities to optimize project processes and enhance overall project management practices within the aerospace domain
- Develop, prepare, and deliver PowerPoint presentations to internal stakeholders and leadership
- Drive integration across Boeing's supply chain and coordinate with multiple internal stakeholders
- Use multiple Boeing systems in a fast-paced environment
- Coordinates collection and processing; analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products, or related services.
- Analyze weekly, monthly, quarterly, and yearly internal performance metrics; identifying gaps in the supply chain and improving collaboration between internal stakeholders
This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. § 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee.
Basic Qualifications (Required Skills/Experience):
- Supply Chain experience and/or knowledge
- Project management experience
- Proficient analytical, communication, and problem-solving skills
- Must be experienced in Microsoft applications (Word, Excel. and PowerPoint)
- 3 + Years Supply Chain experience and/or knowledge
- Project management experience
- Proficient analytical, communication, and problem-solving skills
- Must be experienced in Microsoft applications (Word, Excel. and PowerPoint)
- Aerospace Industry Knowledge
- Experience leading in ambiguous situations
- High drive for excellence in all aspects of their work
- Tableau software experience
- Ability to present to internal stakeholders and external customers
- SAP knowledge
High school diploma or GED and typically 3 or more years' related experience or an equivalent combination of education and experience.
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is first shift
Union:
This is a non-union represented position
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $47,000 - $67,000
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Customer Support Specialist
Posted 5 days ago
Job Viewed
Job Description
We are seeking a motivated and customer-focused individual to join our team as a Customer Support Specialist. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a positive customer experience.
Key Duties & Responsibilities:
Respond promptly to customer inquiries via phone, email, chat, or other communication channels.
Provide accurate product/service information and guide customers in resolving issues.
Handle customer complaints with empathy and professionalism, escalating complex cases when necessary.
Maintain detailed and accurate records of customer interactions and transactions.
Follow up with customers to ensure issues are resolved and satisfaction is achieved.
Collaborate with other departments (sales, technical, logistics, etc.) to resolve customer concerns.
Identify customer needs and recommend appropriate products or services.
Stay updated with company policies, products, and services to provide effective support.
Meet or exceed customer service performance targets (response time, satisfaction rate, etc.).
Contribute to process improvements to enhance overall customer experience.
Requirements & Skills:
Previous experience in customer service or a related field is an advantage.
Excellent communication and interpersonal skills.
Strong problem-solving and conflict-resolution abilities.
Ability to multitask, prioritize, and manage time effectively.
Proficient with basic computer applications and CRM/customer support tools.
Patience, empathy, and a customer-first mindset.
High school diploma or equivalent; a degree is a plus.
Company Details
Customer Support Specialist
Posted 10 days ago
Job Viewed
Job Description
- Respond to inbound customer inquiries via phone, email, or chat about AWS products and services.
- Escalate complex problems to higher-level technical teams while ensuring customers feel supported.
- Document customer interactions and resolutions in the support system accurately.
- Guide customers on best practices and available AWS resources.
- Collaborate with internal teams (engineering, billing, account management) to resolve issues.
- Meet performance metrics such as response times, resolution rate, and customer satisfaction.
- Strong communication (verbal + written) and customer service skills.
- Problem-solving and troubleshooting ability, especially in technical contexts.
- Basic knowledge of cloud computing concepts (servers, storage, networking).
- Ability to multitask and work under pressure in a high-volume environment.
- Empathy and patience when dealing with frustrated or non-technical customers.
- Organizational skills for accurate documentation and follow-up.
- Previous customer support, helpdesk, or call center experience preferred.
- Experience in IT support, system administration, or cloud services is a plus.
- Experience working with ticketing systems (Zendesk, ServiceNow, Jira, etc.).
- Familiarity with technical troubleshooting (networking basics, operating systems, software).
- High school diploma or equivalent required.
- AWS certifications (e.g., AWS Certified Cloud Practitioner ) are highly valued and may boost pay or chances of getting hired.
Company Details
Fmcg - Customer Support
Posted 15 days ago
Job Viewed
Job Description
- Provide Excellent Customer Support :
- Respond to customer inquiries through multiple channels (email, phone, chat, and social media).
- Handle a high volume of customer queries while maintaining quality of service.
- Diagnose issues, provide solutions, and ensure customers receive timely resolutions.
- Product Expertise and Troubleshooting :
- Use in-depth product knowledge to guide customers through technical issues or challenges they may be facing.
- Troubleshoot technical problems, escalating issues to the relevant departments when needed.
- Assist customers with basic to intermediate technical issues, guiding them step-by-step toward a solution.
- Feedback and Issue Resolution :
- Capture, track, and resolve customer complaints and escalate issues as needed.
- Provide feedback from customers to the product and engineering teams to enhance our offerings.
- Follow up with customers to ensure their issues have been resolved to their satisfaction.
- Documentation and Reporting :
- Keep records of customer interactions and issues, documenting all details accurately in our CRM system.
- Generate reports on recurring issues, customer sentiment, and areas for improvement.
- Contribute to the creation of support materials, FAQs, and troubleshooting guides for customers.
- Customer Education :
- Provide training, guides, and educational resources to help customers understand and get the most out of our products.
- Educate customers on new features, updates, or changes to the product or service.
- Maintain Customer Satisfaction :
- Ensure all customer concerns are resolved in a timely manner with empathy and professionalism.
- Go the extra mile to ensure that customers leave every interaction satisfied and confident with the solution.
- Collaborate with Cross-functional Teams :
- Work closely with product, engineering, and sales teams to ensure smooth workflows for issue resolution.
- Collaborate with other support team members to share knowledge and best practices.
- Continuous Improvement :
- Stay up-to-date with product features, industry trends, and customer needs.
- Identify opportunities to improve processes, workflows, and the overall customer experience.