700 Customer Inquiries jobs in Mansfield
Customer Support Specialist
Posted 1 day ago
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Job Description
Position Purpose:
As a Customer Support Specialist, you will play a vital role in our store by managing various non-sales functions. Your responsibilities will include:
- Ensuring a seamless customer order fulfillment experience
- Assisting customers in the lot
- Providing administrative services
This position may involve direct interaction with customers or vendors, which is essential for delivering exceptional service. Your tasks will also include:
- Directing customers to store departments and merchandise
- Answering inquiries about product order status
- Handling cash management and program compliance
To succeed in this role, you must be a cooperative team player, able to work effectively with other associates, vendors, and carriers, while also performing well with limited supervision. Attention to detail and excellent time management skills are crucial. We are looking for individuals who demonstrate a high level of integrity, can address operational concerns, and remain focused on our key business objectives.
Join our team and contribute to creating the highest level of customer satisfaction!
Customer Support Associate
Posted 1 day ago
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Job Description
Join our growing team as a Customer Support Associate to provide excellent service to customers and team members, maintain accurate records and documentation, and assist with organizing, stocking, and general upkeep. Other duties include assist with processing returns and exchanges, manage daily responsibilities with a focus on quality and efficiency, support the preparation and delivery of goods or services, adapt to shifting priorities and business needs, coordinate tasks to ensure deadlines are met, along with respond promptly to inquiries and resolve basic issues, gain knowledge of company offerings to better serve clients, follow safety procedures and company policies, work collaboratively across teams and departments. To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available. Training is available for all motivated applicants.
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