7,042 Customer Insights Analyst jobs in the United States

POSITION SUMMARY:

The Customer Insights team will stay up to date on the customer’s attitude, perception, and experience with all of our brands and represent the voice of the customer in marketing planning. Leveraging an internal team, research tools and third-party agency support, this team member is responsible for executing surveys and building and socializing reports and results with the Insights Manager and various stakeholders across the business to keep the customer top of mind in projects spanning from marketing to store operations and merchandising. The ideal candidates for this role enjoy working cross-functionally with partners, are self-starters who observe problems and proactively recommend solutions and understand how to apply the customer voice to business initiatives.

ESSENTIAL FUNCTIONS:

• Execute annual research plans that align with departmental budget and major company initiatives.

• Write ongoing and ad-hoc customer surveys.

• Set up surveys within existing tools (i.e. Qualtrics, Medallia, etc.).

• Work with the analytics team to define customer lists and segments in survey design.

• Support research design and create best in class recommendations (selection criteria and advanced statistical concepts).

• Synthesize data to help departments prioritize initiatives based on customer feedback.

• Analyze survey results and translate findings into deck-based readouts.

• Tie the impact of the voice of the customer back to departmental objectives (e.g. campaign performance, departmental sales, store NPS).

• Respond to customer feedback as necessary through survey tools (i.e. Medallia).

• All other duties as assigned.

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: Bachelors Degree

• Experience: 2 years of experience in customer insights or market research

KNOWLEDGE, SKILLS AND ABILITY:

• Experience with various market research methodologies, both qualitative and quantitative

• Experience in survey writing and design (selection criteria and advanced statistical concepts)

• Experience with survey tools (i.e. Qualtrics, Medallia)

• Proactive in identifying potential survey execution issues and recommending a solution to the Insights Manger

• Willingness to ask for feedback and priorities from cross-functional business partners in order to develop the best survey questions and design

• Ability to balance strategic thinking and disciplined research practices with flexibility in a fast-paced retail environment (where priorities may shift).

• Ability to sort through large amounts of data, validate and improve data sources and develop a consistent, actionable business narrative.

TRAVEL REQUIREMENTS:

• Available for occasional travel as needed (research-based)

PHYSICAL REQUIREMENTS:

• Regularly performs computer work and sits.

• Occasionally walks and stands.

• Seldom/never lifts up to 50lbs.

INDEPENDENT JUDGEMENT :

• Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical

• Dental

• Vision

• Health Savings Account

• Flexible Spending Account

• Voluntary benefits

• 401k Retirement Savings

• Paid holidays

• Paid vacation

• Paid sick time

• Bass Pro Cares Fund

• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at

Bass Pro Shops

• Responsible for delivering in-depth analysis and insights that identify opportunities that support Celera's goal of optimizing all aspects of the advisor and employee experience.
• Deliver on all aspects of NPS analyses and reporting including role based automated dashboards, driver analysis, text analytics, trend analysis, and opportunity assessments.
• Engage in activity to become subject matter expert on the customer and employee experience management tools and associated systems, which spans survey design / triggers, automating processes, and establishing closed loop system.
• Lead implementation and development for framework build outs for the VoC / VoT programs across various firm systems leveraging the customer experience management platform (e.g. Qualtrics) with support on vision from SBI team and related stakeholders.
• Partner closely with service and technology partners and play an active role in identifying data / process gaps and work with extended teams to find and implement viable solutions.

• Bachelor's degree in Business Analytics, Finance, Economics, Statistics, or related field.
• 2-3 years of experience in business analytics and/or research and insights roles.
• 1-2 years of experience with project/program management
• Strong proficiency in Microsoft Excel (including charts, pivot tables, lookups, and advanced functions).
• Proven ability to lead projects and solve ambiguous problems independently.
• Excellent communication skills with the ability to translate complex findings into clear, actionable insights.
• Exceptional attention to detail, with the ability to thrive in a fast-paced, dynamic environment

• Experience with CRMs (e.g., Salesforce).
• Proficiency in business intelligence tools such as (e.g., Tableau, PowerBI).
• Experience working with survey/research agencies or customer experience platforms (e.g., Qualtrics).
• Knowledge of the financial services industry, especially independent broker-dealers.

• Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
• Easy access to mental health benefits to meet our team members and their families where they are.
• 20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
• 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
• Paid parental leave to support all team members with birth, adoption, and foster.
• Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
• Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.

• Execute annual research plans that align with departmental budget and major company initiatives.
• Write ongoing and ad-hoc customer surveys.
• Set up surveys within existing tools (i.e. Qualtrics, Medallia, etc.).
• Work with the analytics team to define customer lists and segments in survey design.
• Support research design and create best in class recommendations (selection criteria and advanced statistical concepts).
• Synthesize data to help departments prioritize initiatives based on customer feedback.
• Analyze survey results and translate findings into deck-based readouts.
• Tie the impact of the voice of the customer back to departmental objectives (e.g. campaign performance, departmental sales, store NPS).
• Respond to customer feedback as necessary through survey tools (i.e. Medallia).
• All other duties as assigned.

• Minimum Degree Required: Bachelors Degree
• Experience: 2 years of experience in customer insights or market research

• Experience with various market research methodologies, both qualitative and quantitative
• Experience in survey writing and design (selection criteria and advanced statistical concepts)
• Experience with survey tools (i.e. Qualtrics, Medallia)
• Proactive in identifying potential survey execution issues and recommending a solution to the Insights Manger
• Willingness to ask for feedback and priorities from cross-functional business partners in order to develop the best survey questions and design
• Ability to balance strategic thinking and disciplined research practices with flexibility in a fast-paced retail environment (where priorities may shift).
• Ability to sort through large amounts of data, validate and improve data sources and develop a consistent, actionable business narrative.

• Available for occasional travel as needed (research-based)

• Regularly performs computer work and sits.
• Occasionally walks and stands.
• Seldom/never lifts up to 50lbs.

• Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Persona is seeking a Customer Insights Analyst to join our Customer Insights team within our Post-Sales department. If you have experience leading data-driven initiatives, developing business insights, and partnering with stakeholders to drive customer success, this role would be perfect for you!

In this strategic role, you will help shape the future of Persona's customer-facing analytics program and deliver insights that drive business value for both Persona and our customers. You will work closely with stakeholders to translate complex data insights into actionable business recommendations. This position plays a crucial role in defining how we leverage analytics to support our customers and drive business growth through data-informed decision-making.

What you'll do at Persona:

• Help define and implement Persona's customer analytics strategy, ensuring alignment with broader business objectives and customer needs
• Clean and synthesize complex implementation data into clear, actionable insights that demonstrate Persona's value proposition to our enterprise customers
• Design and develop sophisticated analyses that clearly articulate the ROI and effectiveness of Persona's solutions across various use cases
• Partner with stakeholders to identify key business opportunities and challenges, translating them into analytical frameworks and solutions
• Develop innovative approaches to customer-facing analytics that scale across our customer base
• Drive strategic initiatives to improve customer retention, expansion, and overall satisfaction through data-driven insights
• Create and present business recommendations based on complex analyses to influence product strategy and customer success approaches
• Establish frameworks for customer analytics and reporting, helping define best practices for the organization
• Collaborate cross-functionally to improve our understanding of customer behavior and drive business value

What you'll bring to Persona:

• 3+ years of experience in business analytics, consulting, or similar roles with a focus on customer insights and strategy
• Proven track record of driving strategic initiatives and influencing decision-making through data-driven insights
• Strong business acumen with the ability to translate complex analyses into actionable business recommendations
• Excellence in stakeholder management and executive communication
• Understanding of key business metrics and KPIs in SaaS environments
• Basic SQL knowledge and familiarity with business intelligence tools (e.g., Tableau, Looker, Sigma)
• Bachelor's degree in Business, Economics, Mathematics, or related field; MBA preferred

Nice to have:

• Experience in the Identity Verification or Fraud Detection industry
• Track record of developing customer analytics frameworks in a B2B environment
• Experience working with enterprise customers and understanding complex business requirements
• Knowledge of privacy and compliance requirements in the identity verification space

Persona offers a wide range of thoughtful and inclusive benefits for this role, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipends, wellness benefits, and unlimited paid time off, among others.

At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.

We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.

A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.

The starting salary for this role is $75K-80K; commensurate with experience.

What You'll Do:

• The role primarily consists of analyses of large data sets and business trends to provide insights.

• Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.

• Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.

• Service cross-functional peers and leaders with timely and impactful analyses

• As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.

• Seek and explore new opportunities that will drive meaningful impact.

• Develop new measurement and KPIs to effectively quantify business impact and/or success.

• Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.

• Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.

What We're Looking For:

• Bachelor's degree in business related, economics, financial, or analytical discipline required.

• MBA preferred or graduate studies in economics, finance, engineering, or related field.

• Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.

• Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.

• Preferred experience in the travel, tourism, or hospitality industry, but not required.

• Working knowledge of SQL, python, AWS and Teradata environments

• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

• Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.

• Previous experience working in Tableau.

• Advanced Microsoft Office knowledge required including Excel and PowerPoint.

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Excellent verbal and written communication skills.

• Results driven, ability to make decisions and help solve problems.

• Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Ability to influence, collaborate and lead cross-functional teams

• Excellent organization, time management, delegation, and prioritization skills.

What You'll Get:

• 40% off any standard Hertz Rental?

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.

A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.

The starting salary for this role is $75K-80K; commensurate with experience.

What You'll Do:

• The role primarily consists of analyses of large data sets and business trends to provide insights.

• Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.

• Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.

• Service cross-functional peers and leaders with timely and impactful analyses

• As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.

• Seek and explore new opportunities that will drive meaningful impact.

• Develop new measurement and KPIs to effectively quantify business impact and/or success.

• Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.

• Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.

What We're Looking For:

• Bachelor's degree in business related, economics, financial, or analytical discipline required.

• MBA preferred or graduate studies in economics, finance, engineering, or related field.

• Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.

• Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.

• Preferred experience in the travel, tourism, or hospitality industry, but not required.

• Working knowledge of SQL, python, AWS and Teradata environments

• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

• Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.

• Previous experience working in Tableau.

• Advanced Microsoft Office knowledge required including Excel and PowerPoint.

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Excellent verbal and written communication skills.

• Results driven, ability to make decisions and help solve problems.

• Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Ability to influence, collaborate and lead cross-functional teams

• Excellent organization, time management, delegation, and prioritization skills.

What You'll Get:

• 40% off any standard Hertz Rental?

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.

A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.

The starting salary for this role is $75K-80K; commensurate with experience.

What You'll Do:

• The role primarily consists of analyses of large data sets and business trends to provide insights.

• Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.

• Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.

• Service cross-functional peers and leaders with timely and impactful analyses

• As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.

• Seek and explore new opportunities that will drive meaningful impact.

• Develop new measurement and KPIs to effectively quantify business impact and/or success.

• Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.

• Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.

What We're Looking For:

• Bachelor's degree in business related, economics, financial, or analytical discipline required.

• MBA preferred or graduate studies in economics, finance, engineering, or related field.

• Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.

• Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.

• Preferred experience in the travel, tourism, or hospitality industry, but not required.

• Working knowledge of SQL, python, AWS and Teradata environments

• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

• Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.

• Previous experience working in Tableau.

• Advanced Microsoft Office knowledge required including Excel and PowerPoint.

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Excellent verbal and written communication skills.

• Results driven, ability to make decisions and help solve problems.

• Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Ability to influence, collaborate and lead cross-functional teams

• Excellent organization, time management, delegation, and prioritization skills.

What You'll Get:

• 40% off any standard Hertz Rental?

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.

A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.

The starting salary for this role is $75K-80K; commensurate with experience.

What You'll Do:

• The role primarily consists of analyses of large data sets and business trends to provide insights.

• Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.

• Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.

• Service cross-functional peers and leaders with timely and impactful analyses

• As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.

• Seek and explore new opportunities that will drive meaningful impact.

• Develop new measurement and KPIs to effectively quantify business impact and/or success.

• Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.

• Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.

What We're Looking For:

• Bachelor's degree in business related, economics, financial, or analytical discipline required.

• MBA preferred or graduate studies in economics, finance, engineering, or related field.

• Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.

• Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.

• Preferred experience in the travel, tourism, or hospitality industry, but not required.

• Working knowledge of SQL, python, AWS and Teradata environments

• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

• Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.

• Previous experience working in Tableau.

• Advanced Microsoft Office knowledge required including Excel and PowerPoint.

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Excellent verbal and written communication skills.

• Results driven, ability to make decisions and help solve problems.

• Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Ability to influence, collaborate and lead cross-functional teams

• Excellent organization, time management, delegation, and prioritization skills.

What You'll Get:

• 40% off any standard Hertz Rental?

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.

A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.

The starting salary for this role is $75K-80K; commensurate with experience.

What You'll Do:

• The role primarily consists of analyses of large data sets and business trends to provide insights.

• Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.

• Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.

• Service cross-functional peers and leaders with timely and impactful analyses

• As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.

• Seek and explore new opportunities that will drive meaningful impact.

• Develop new measurement and KPIs to effectively quantify business impact and/or success.

• Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.

• Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.

What We're Looking For:

• Bachelor's degree in business related, economics, financial, or analytical discipline required.

• MBA preferred or graduate studies in economics, finance, engineering, or related field.

• Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.

• Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.

• Preferred experience in the travel, tourism, or hospitality industry, but not required.

• Working knowledge of SQL, python, AWS and Teradata environments

• Ability to collaborate with internal and external stakeholders across multiple functions and locations.

• Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.

• Previous experience working in Tableau.

• Advanced Microsoft Office knowledge required including Excel and PowerPoint.

• Flexible and adaptable; ability to work effectively in ambiguous situations.

• Excellent verbal and written communication skills.

• Results driven, ability to make decisions and help solve problems.

• Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Ability to influence, collaborate and lead cross-functional teams

• Excellent organization, time management, delegation, and prioritization skills.

What You'll Get:

• 40% off any standard Hertz Rental?

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran