987 Customer Intelligence jobs in the United States
Sr Sales & Customer Intelligence Analyst
Posted 1 day ago
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Job Description
The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The RoleAbout the RoleAs a Senior Business Intelligence Analyst, you play a critical role in transforming data into actionable insights that empower our Sales, Customer Success and Customer Support and Training teams. You will leverage Power BI, Snowflake, and other analytics tools to create reports, dashboards, improve data quality, and drive strategic decision-making. Your expertise in business intelligence, data modeling, and visualization will help our teams optimize Sales and Customer Success performance, forecast revenue, reduce customer churn and uncover growth opportunities.
The ideal candidate will have a deep understanding of Sales & Customer Success strategy, key performance indicators (KPIs), and Objectives and Key Results (OKRs) to proactively identify opportunities for improvement. They will work cross-functionally to enhance processes, develop scalable solutions, and provide actionable insights that drive customer retention and growth. This role demands a high level of independence and thought leadership, operating as a strategic partner to leadership teams. Your Impact
Key Responsibilities
- Design, develop, and maintain Power BI dashboards and reports to provide real-time visibility into key sales and revenue metrics.
- Extract, transform, and analyze data from Snowflake and other sources to support business intelligence initiatives.
- Partner with Sales and Customer Success Leadership and Operational teams to define KPIs, track performance, and deliver insights.
- Build and optimize data models to ensure accuracy, efficiency, and scalability in reporting.
- Identify trends, forecast business outcomes, and provide recommendations to drive revenue growth.
- Collaborate with cross-functional teams to ensure seamless data integration and governance.
- Automate and streamline reporting processes to enhance efficiency and reduce manual efforts.
- Ensure data accuracy, integrity, and consistency across systems and reports.
- Perform complex ad hoc analysis as required in support of Sales and Customer Success Organization
Qualifications & Skills
- 4+ years of experience in Business Intelligence, Data Analytics, or a related field, preferably in a SaaS or sales-driven environment.
- Expertise in Power BI, including DAX, data modeling, and dashboard development.
- Experience with Snowflake (or similar cloud-based data warehouses) for data extraction and transformation.
- Familiarity with SQL for querying and analyzing large datasets.
- Deep understanding of sales performance metrics, pipeline management, customer success metrics (Customer Retention, Customer Lifetime Value, Net Promoter Score).
- Experience working with CRM data (Salesforce.com preferred)
- Strong analytical and problem-solving skills with the ability to translate data into strategic recommendations.
- Excellent communication and collaboration skills to work effectively with sales leaders and cross-functional teams.
Work Authorization:
AspenTech will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
#LI-BC1
Associate Director, Customer Intelligence Specialist - NY
Posted 4 days ago
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Job Description
Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst.
By becoming a part of the Fitch Solutions team, you will join a group of colleagues delivering critical data, insightful research, and comprehensive analytics that empower clients to make informed decisions. You'll work in a dynamic environment where innovation is encouraged, and collaboration is key to developing solutions that address the evolving needs of global markets. With a portfolio of best-in-class, award winning brands, we offer you the opportunity to advance your career while contributing to a company known for its expertise and commitment to excellence.
About the Team
Fitch Solutions fuels better decision-making with data, research, and analytics. As part of our Revenue Operations function, the Commercial Platforms & Operations team plays a critical role in enabling scalable growth through technology, data, and process excellence.
We are looking for a diligent and detail-oriented Customer Intelligence Specialist to play a crucial role in ensuring the accuracy and usability of our customer data. You will be instrumental in monitoring customer data quality, operationalizing our Ideal Customer Profile (ICP), and driving the effective activation of customer insights across our key sales, success and marketing enablement platforms. If you have a passion for clean data, a knack for operationalizing strategies, and thrive in a dynamic environment, this is the perfect role for you.
How You'll Make an Impact:
Data Quality & Enrichment
- Oversee daily management of customer data, ensuring accuracy, completeness, and consistency across systems.
- Collaborate on defining, operationalizing, and maintaining the Ideal Customer Profile (ICP) criteria and segmentation within business systems.
- Lead data enrichment and quality initiatives, resolving duplicates, inaccuracies, and enhancing customer profiles.
- Collaborate with cross-functional teams (e.g., Rev Ops, Marketing Ops, Technology) to align data processes and strategies.
- Enforce data governance and compliance with global privacy regulations, monitoring data usage and access controls.
- Develop, maintain, and automate dashboards and reports for customer data quality and intelligence performance.
- Ensure ICP insights are effectively applied in sales enablement tools and content targeting.
- Provide training materials and guidance to sales and commercial teams on leveraging customer intelligence.
- Activate and monitor customer intelligence activities, including audience targeting, journey orchestration, and campaign A/B testing.
- Serve as a key contact for troubleshooting, best practices, and user support for customer data platforms.
- Deliver actionable insights and ad-hoc analysis to support commercial and strategic initiatives.
- A minimum of four years' experience within Customer Success Operations, CRM Operations, data management, or related field.
- Strong attention to detail with a proven ability to identify data inconsistencies and errors.
- A good understanding of revenue technology, specifically customer data platforms, analytics solutions, and CRM systems.
- Demonstrated analytical skills, including the ability to interpret data, spot trends, and recommend actionable solutions.
- Adept at quickly learning and navigating new software platforms.
- Proactive and resourceful in solving operational challenges.
- Clear and concise communicator, able to explain data concepts and processes to business users.
- Collaborative team player with experience working across multiple departments.
- Basic SQL query skills or a strong willingness to learn for data validation and exploration
- Demonstratable experience driving innovation in data to deliver a differentiated client experience.
- Have worked within complex B2B enterprise environments, particularly high-growth or transformation-focused environments.
- Knowledge of global data privacy laws and enterprise data security best practices.
- Hybrid Work Environment: 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Inclusive Work Environment : A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.
Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluatequalified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
NEW YORK: Expected base pay rates for the role will be $90k between $120k per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.
#LI-Solutions , #LI-hybrid , #LI-VD1
SVP, Marketing Intelligence
Posted 15 days ago
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Job Description
At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:
● Curiosity: We do our best work when we're immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
● Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
● Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we're committed to keeping the faith, acting with integrity, and delivering on our promises.
WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.
Consider a career at WMG and get the best of both worlds - an innovative global music company that retains the creative spirit of a nimble independent.
**Job Title: SVP, Marketing Intelligence**
**Your role:**
The SVP, Marketing Intelligence (MI) is responsible for building Marketing Intelligence as a new specialism across Warner Music's global operations, overseeing the analysis and strategic application of data to inform and optimize marketing efforts.
This role is pivotal in transforming data into actionable insights, enabling the marketing team to make data-driven decisions that drive artist brand growth, improve fan engagement, and enhance overall marketing performance.
The role will be responsible for leading WMG's data approach to support both brand and performance marketing across our full funnel of marketing activities.
The Head of MI will partner closely with Regional Marketing Heads in LATAM, EMEA, APAC and NORAM to ensure that all their local and regional marketing delivery is powered by data. It is expected that the MI leader will build embed teams within each regional marketing group.
**Here you'll get to:**
**Marketing Data Strategy and Transformation**
+ Build a new Marketing Intelligence specialism across WMG, that serves all global, regional and local marketing teams with data driven insights. Team specialisms will include Audience Insights, Marketing Analytics (incl. performance marketing), Artist Growth and Brand Strategy.
+ Deliver a new global and regional staffing model which provides a more standardized approach to MI services. This includes assessment and selection from the existing talent pool and identification of skills and capabilities gaps for external recruitment.
+ Define working processes and lines of responsibility between the Marketing Intelligence group, key xFN stakeholders (Central Business Intelligence, Technology, Finance, WMX) as well as other Data Generalists across the WMG group
**Team Leadership:**
+ Build and lead a team of high performing specialists based across London, Hong Kong, Miami, New York and LA that are able to service a broad range of stakeholders.
+ Ensure communication, partnership and transparency across the team, despite time zone and location constraints.
+ Foster a collaborative and supportive team environment that supports growth and learning.
**Audience Insights**
+ Define WMG's global approach to the use of Audience Insights, with both a consumer and artist focus. This includes defining foundational methodologies for scalable application, data platform choices (in partnership with xFN stakeholders).
+ Monitor market trends, cultural shifts, and competitor strategies to anticipate changes in audience behavior and recommend adjustments in marketing approaches accordingly.
**Marketing Analytics**
+ Build a global and regional Marketing Analytics function, which provides timely insights to enable our marketing teams to measure and optimize campaign performance.
+ Establish MMM and MMO capabilities, enabling us to make more informed campaign decisions.
+ Partner with technology teams to deliver attribution and efficiency modeling across all campaign types.
**Artist Growth:**
+ Ensure we are identifying and investing in the right artists at the right time through our resource prioritization programs
+ Develop artist and track targeting methodologies to ensure we are holding ourselves and our teams accountable to our goals
**Strategic Resource Allocation:**
+ Build out capabilities for assessing effectiveness and efficiency measurement of variable marketing resources across our global company.
+ Deliver ongoing and timely recommendations to the CMO on optimal central variable resource distribution
**Brand Research and Strategy:**
+ Support our label teams in the development and articulation of compelling brand purpose, values, and positioning for our highest priority artists.
+ Conduct stakeholder workshops and customer research to align artist brand definition with internal and external perceptions.
+ Establish and document brand guidelines for these artists, including tone of voice, visual identity, and messaging frameworks, to ensure cohesive expression across all touchpoints.
+ Define clear KPIs to measure artist brand equity, awareness, and resonance.
+ Implement tools and frameworks for tracking artist brand performance over time, leveraging data and analytics.
+ Provide actionable insights to refine strategies and address gaps in brand perception or engagement.
**About you:**
+ 15+ years in related marketing data & insights roles
+ Team leadership across multiple geographies and marketing data specialisms
+ An exceptional collaborator with experience aligning global cross-functional teams and inspiring diverse groups to achieve ambitious goals.
+ Strong program management skill set with an understanding of strategic and operational needs of a Marketing Intelligence team
+ Passion for music, an understanding of the evolving music landscape and the role of a record label within this
+ Experience and comfort in working with data from globally-trusted third-party sources like the UN, IMF, OECD, and World Bank.
+ Strong understanding of SQL and working with large datasets.
+ Familiarity with data visualization tools like Tableau or Power BI.
+ Ability to quickly learn and adapt to new techniques and technologies.
+ Excellent communication skills, with the ability to explain complex concepts to non-technical stakeholders.
+ Strong problem-solving abilities, with a bias towards action and a proactive approach to identifying opportunities and challenges.
**About us:**
As the home to Asylum, Atlantic, East West, Elektra, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalogue of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.
Together, we are **Warner Music Group: Independent Minds. Major Sound.**
**Love this job and want to apply?**
Click the "Apply" link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.
Don't be discouraged if you don't hear from us right away. We're taking our time to review all resumes, and to find the best people for WMG.
Thanks for your interest in working for WMG. We love it here, and think you will, too.
#LI-Onsite
This position requires a minimum of four days per week in the office. We value in-office collaboration and believe it's essential for talent development and fostering strong working relationships.
Salary Range
$210,000 to $275,000 Annually
Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.
Warner Music Group is an Equal Opportunity Employer.
Links to relevant documents:
2025 Benefits At A Glance final.pdf ( Participation Poster.pdf
Right To Work .pdf (
Staff Analyst, Marketing Intelligence
Posted today
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Job Description
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
The Revenue Operations department is responsible for creating, maintaining, and continually improving PitchBook's systems that support our client-facing roles in Sales and Customer Success. This team works cross-functionally with Sales, Marketing, Finance, and IT to drive efficiency, accuracy, and revenue growth.
We are seeking a Staff Data Analyst to join our Marketing Intelligence team at PitchBook. This is not just an analytics role;it's a leadership opportunity for someone who brings both deep marketing expertise and advanced analytical skills to shape how we measure, optimize, and grow. You will serve as a strategic partner to Marketing leadership, driving insights that influence campaigns, pipeline generation, customer engagement, and overall go-to-market strategy.
With your ability to connect marketing strategy to data, you'll provide a clear point of view on performance, guide stakeholders with actionable recommendations, and mentor the team to build scalable, innovative analytics solutions. You will lead with a marketing-first mindset, ensuring data is leveraged not only to measure outcomes but also to inform decisions and shape strategy across the organization.
Primary Job Responsibilities:
- Partner with senior Marketing leaders to define success metrics, uncover growth opportunities, and influence decision-making with data-backed insights
- Translate complex datasets into clear narratives that drive strategic marketing actions - from campaign performance and channel optimization to customer lifecycle analysis
- Build advanced models, reporting frameworks, and dashboards that highlight marketing's impact across pipeline and revenue. Push the boundaries of automation, attribution, and predictive insights
- Act as a trusted advisor across Marketing, Sales, and Customer Success, bringing a strong perspective on how data can enable smarter marketing decisions and better customer experiences
- Ensure marketing data quality, governance, and consistency across platforms, advocating for best practices and scalable processes
- Guide analysts and marketing team members to grow their analytical acumen, develop a data-driven mindset, and adopt best-in-class tools and practices
- Collaborate with stakeholders in Product, Finance, and GTM teams to ensure marketing insights connect seamlessly with broader business objectives
- Support the vision and values of the company through role modeling and encouraging desired behaviors
- Participate in various company initiatives and projects as requested
Skills and Qualifications:
- Bachelor's degree in Business, Marketing, Statistics, Analytics, or related field (Master's preferred)
- 8+ years in marketing analytics, marketing operations, or a related field, with proven ability to shape marketing strategy through data
- Strong knowledge of marketing KPIs (funnel metrics, campaign ROI, attribution models, customer journey analytics)
- Expertise in SQL and data platforms (Snowflake, BigQuery, etc.), with working proficiency in Python, R, or similar
- Experience with BI and visualization tools (Tableau, Power BI, Looker) to create executive-ready reporting
- Strong communicator with the ability to influence executives and non-technical stakeholders
- Track record of thought leadership in marketing analytics - having a perspective on what to measure, why it matters, and how it should drive strategy
- Leadership skills with experience mentoring or guiding teams
- Genuine interest and enthusiasm in AI and intelligent automation tools - both current and upcoming releases
Benefits + Compensation at PitchBook:
Physical Health
- Comprehensive health benefits
- Additional medical wellness incentives
- STD, LTD, AD&D, and life insurance
Emotional Health
- Paid sabbatical program after four years
- Paid family and paternity leave
- Annual educational stipend
- Ability to apply for tuition reimbursement
- CFA exam stipend
- Robust training programs on industry and soft skills
- Employee assistance program
- Generous allotment of vacation days, sick days, and volunteer days
Social Health
- Matching gifts program
- Employee resource groups
- Subsidized emergency childcare
- Dependent Care FSA
- Company-wide events
- Employee referral bonus program
- Quarterly team building events
Financial Health
- 401k match
- Shared ownership employee stock program
- Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
- Annual base salary: $140,000-$155,000
- Target annual bonus percentage: 15%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-MS1
#LI-Onsite
FLEX Manager, Marketing Intelligence

Posted 2 days ago
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Job Description
**Job Number**
**Job Category** Sales & Marketing
**Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
The Manager, Marketing Intelligence supports the growing Global Marketing by delivering sophisticated, analytically based insights on the performance of corporate-managed paid, owned, and earned marketing communications channels. He or she will inform marketing strategy by measuring a variety of advertising and promotional techniques, including digital, social, and traditional offline media.
The manager will ensure that stakeholders within Global Marketing can track and understand the performance of their marketing efforts by:
Developing corporate marketing mix models,
Providing project management support including planning, documentation, defining technical processes, prioritization, scheduling, and communications, and
Conducting analysis, presenting findings, soliciting feedback, and providing recommendations to stakeholders.
**CANDIDATE PROFILE**
**Education and Experience Required:**
4-year degree from an accredited university in marketing, economics, statistics or research.
Three or more years of relevant work experience.
Strong to expert SQL skills and experience integrating large datasets from multiple systems and sources.
Experience with R or Python or other statistical software for statistical analysis.
Statistical analysis experience, including A/B testing, linear regression, and time series forecasting.
Experience analyzing digital marketing and web analytics data using ad serving data and Adobe Marketing Cloud or Google Analytics.
Demonstrated ability to interface with both business leaders and technical professionals to ensure data integrity and develop decision support systems addressing key business questions.
Demonstrated ability to explain complex information in a way easily understood by a non-technical audience, and clearly communicate project needs, risks, delays, and outcomes.
**Responsibilities**
Work closely with analysis teams, corporate based marketing teams, and external agency partners to support design and implementation of various marketing analytics projects, which may include:
Designing and maintaining scorecards that measure marketing effectiveness based on diverse program objectives, establishing and sharing best practices around marketing measurement & marketing program/promotion performance
Defining goal setting methods and measures to provide marketing stakeholders with the ability to monitor campaign performance over time and make reasonable expectations for planning.
Develop and present analytical recommendations and actionable insights to disseminate findings and successful campaign practices to key stakeholders and senior management. Explain complex analytics to a broad audience with varying levels of technical background and understanding.
Implementing corporate marketing mix and attribution models
Developing and evolving rigorous control testing procedures for designing and implementing marketing experiments
Mining large volumes of website clickstream, transaction, and customer data to oversee the measurement and analysis of targeted and segment marketing initiatives
Delivering insights on ROI of other marketing programs based on program objectives
Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person in a timely manner.
Demonstrates self-confidence, energy, and enthusiasm.
Informs and/or updates leaders on relevant information in a timely manner.
Manages time effectively and conducts activities in an organized manner.
Presents ideas, expectations, and information in a concise, organized manner.
Uses problem-solving methodology for decision-making and follow-up.
Performs other reasonable duties as assigned by manager.
The pay range for this position is $44.85 to $66.54 per hour.
FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
(USA) Senior Manager, Insights Consulting - Customer & Market Intelligence

Posted 2 days ago
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Job Description
**What you'll do.**
**Senior Manager, Insights Consulting - Customer & Market Intelligence**
**POSITION SUMMARY**
Walmart is seeking a strategic and forward-thinking Senior Manager of Customer Insights to lead macrotrend analysis and uncover how evolving social, economic, and cultural dynamics are shaping customer behavior. This role will be instrumental in guiding Walmart's customer strategy by identifying emerging patterns in retail spending, lifestyle shifts, and sentiment across diverse U.S. demographics.
This position requires a strong foundation in consumer research, trend analysis, and strategic storytelling.
**CORE RESPONSIBILITIES:**
+ **Customer Understanding:** Serve as a subject matter expert on evolving customer needs, identifying how external forces are reshaping shopping behaviors and spending priorities.
+ **Strategic Insight:** Leverage quantitative and qualitative data to generate forward-looking insights that inform enterprise strategy and guide decision-making.
+ **Storytelling & Communication** : Translate complex insights into compelling narratives and strategic recommendations for senior leadership, merchandising, marketing, and strategy teams.
+ **Cross-Functional Collaboration:** Build and maintain strong relationships with internal stakeholders and external research partners to ensure alignment and drive impact.
+ **Continuous Improvement:** Champion a culture of curiosity, learning, and innovation to elevate the quality and influence of insights.
+ **Talent & Team Development:** Mentor associates, foster collaboration, and uphold Walmart's values of belonging.
**SKILLS & EXPERIENCE:**
+ **Research Expertise:** 5-7 years' experience in insights, including designing and executing end-to-end qualitative and quantitative research studies, data synthesis, and reporting.
+ **Excellent communication and storytelling skills** , with the ability to influence senior stakeholders.
+ **Strong analytical skills** with experience in synthesizing large datasets and translating them into actionable insights.
+ **Tools & Platforms:** Experience with research tools and platforms (e.g., Nielsen, Kantar, Mintel, syndicated data, survey platforms).
+ **Project Management:** Ability to thrive in a fast-paced, matrixed environment and manage multiple priorities.
+ **Vendor Management:** Experience managing third-party research vendors including contract negotiation, scope definition, and quality assurance.
**Minimum Qualifications**
+ Bachelor's degree in Business, Economics, Sociology, Marketing, or related field **and 5+ years'** experience in marketing research, data analytics, consulting, or related field
OR
+ 7+ years' experience in marketing research, data analytics, consulting, or related field
**Preferred Qualifications**
+ Experience in retail, CPG, or customer strategy.
+ Masters: Business Administration
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
br> r> r>You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
r>For information about PTO, see .
r> r>Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
r>Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
r>For information about benefits and eligibility, see One.Walmart ( .
r>The annual salary range for this position is $90,000.00-$180,000.00
r>Additional compensation includes annual or quarterly performance bonuses.
r>Additional compensation for certain positions may also include:
r> r>- Stock
r> r>**Minimum Qualifications.**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Bachelor's degree in Business Administration or related field and 4 years' experience in marketing research, data analytics, consulting, or related field OR 6 years' experience in marketing research, data analytics, consulting, or related field.
**Preferred Qualifications.**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Customer Analytics in Retail Operations, Leading a cross-functional team, Supervisory
Masters: Business Administration
**Primary Location.**
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
FLEX Senior Director, Marketing Intelligence

Posted 1 day ago
Job Viewed
Job Description
**Job Number**
**Job Category** Sales & Marketing
**Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP ( Full Time
**Located Remotely?** Y
**Position Type** Management
**Expiration Date:** 10/15/2025
This is a temporary position.
**Job Summary:**
The Senior Director, Marketing Intelligence is responsible for developing and executing analytics to drive business and customer value. Key areas include:
+ Marketing mix optimization
+ Personalization measurement
+ Omnichannel lifecycle analytics
+ Website merchandising analytics
This role involves strategic leadership, hands-on project development, and team guidance within the SBID (Strategy, Business Intelligence & Data) - Topline Intelligence team.
**Candidate Profile:** **Required Education & Experience:**
+ Bachelor's or advanced degree in a quantitative field (e.g., statistics, engineering, mathematics)
+ 8+ years in analytics, marketing strategy, or consulting
+ Strong communication and analytical skills
+ Experience with:
+ SQL, R, Python
+ Tableau
+ Git, Jira
+ MS Office (PowerPoint, Word, Excel)
+ Team leadership experience
**Preferred Education & Experience:**
+ MBA or advanced degree in related fields
+ Experience with:
+ Data mining and visualization
+ Digital marketing, attribution, CRM
+ Marketing mix models, customer segmentation
+ Martech and privacy (e.g., cookie tracking, clean rooms)
+ Presenting to senior executives
+ Mentoring analytics teams
+ B2C environments and A/B testing
+ Platforms like Google, Facebook, Adobe Campaign, GA 360
**Core Responsibilities:**
+ Align with Global Marketing priorities
+ Lead analytics projects with internal and external teams
+ Develop measurement models (e.g., attribution, media mix)
+ Promote testing and optimization culture
+ Translate business questions into analytics
+ Build scalable infrastructure for marketing analytics
+ Collaborate across analytics, CRM, IT, and data teams
**Leadership & Management Competencies:**
+ Communication, vision alignment, change management
+ Problem-solving, decision-making, strategic planning
+ Team building, execution, results orientation
+ Customer relationships, global mindset, partnerships
+ Talent development, organizational capability
+ Business acumen, continuous learning, strategy knowledge
The pay range for this position is $68.07 to $109.38 per hour.
**Washington Applicants Only:** Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.
FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
The application deadline for this position is 68 days after the date of this posting, August 7, 2025.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Senior Analyst, Marketing Intelligence & Analytics
Posted 16 days ago
Job Viewed
Job Description
**Location:** Hybrid - Based in our RTP office
**Work Arrangement:** This role offers a hybrid schedule, with a mix of remote work and in-office collaboration. Candidates should be in the Raleigh, Durham, Chapel Hill, NC area.
The Marketing Intelligence & Senior Analyst will join the Marketing Intelligence & Analytics vertical to analyze market trends and donor demographics, providing actionable insights to drive business performance. This role involves managing primary and secondary market research, overseeing vendor relationships, and delivering strategic recommendations and will focus on targeting and growing a loyal donor base in key markets, supporting the organization's goals.
+ Responsible for market research and analysis needs across Biomat USA (network of plasma donation centers) including primary and secondary data. Continued support in quantitative and qualitative market research needs, donor demographic data, secondary data purchase and analysis, management of vendors, coordination with analytics, and oversite of all key measurement metrics
+ Coordinate the compilation and analysis of quantitative field data including donor population data in partnership with Corp Finance.
+ Alignment with operations on center performance targets, key tracking measures, analysis, and feedback to analytics.
+ Quarterly updates on public information on competitive performance, pipelines, capacity changes, M&A activity, etc.
+ Tracking and following up on field intelligence on competitive activity.
+ Collaborate with regional teams to share key trends, competitive intelligence, and demographic analysis, while partnering with operations to ensure sufficient donor pipeline for capacity expansion.
+ Provide market trend updates to Biomat USA leadership, including insights on donor population segments, demographics, and opportunities based on market research, publications, and external data.
+ Generate reports and dashboards to visually present insights and trends and conduct data analysis to uncover key patterns.
This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.
**EDUCATION & EXPERIENCE**
Required: Bachelor's degree in economics, Life Science, Engineering, Statistics, or similar background with specialization in Data Analytics.
*Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a Bachelor's degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate's degree with 6 years of experience, or a Master's degree with 2 years of experience.*
Preferred: Good knowledge of Excel, SQL, Power Query, PowerBI. Advanced degrees or certifications in relevant areas, professional experience in the pharmaceutical or related industry, and experience in engaging and managing third-party providers
Minimum of 5 years' marketing and/or marketing research experience in US or international, experience in healthcare and/or the pharmaceutical industry is a plus.
**KNOWLEDGE | SKILLS | ABILITIES**
+ Analytical Skills: Advanced data management, execution, and conclusion analysis.
+ Critical Thinking: Quickly acquires industry and company-specific technical skills and knowledge, open to change, and experiments with solutions.
+ Results Delivery: Consistently high performer, results-oriented, agile decision-making, and proposing improvement actions.
+ Leadership: Direct and tolerant with others, listens, and seeks to understand the interests of all divisions and areas before acting.
+ Teamwork: Collaborates with others, forms part of a group and works across areas prioritizing collective interests over personal ones.
+ Effective Communication: Actively listens, asks the right questions to move goals forward, and expresses ideas clearly and concisely.
+ Dynamism and Energy: Works hard in changing situations with diverse stakeholders, maintaining productivity.
+ Adaptability and Flexibility: Recognizes and is open to constantly changing circumstances, adjusts behavior when necessary.
+ Learning and Continuous Improvement: Focuses on developing personal and professional knowledge, skills, and abilities to grow and improve continually
Requires a high degree of skill and knowledge in managing and interpreting large databases as well as extrapolating future scenarios based on the data. Must be able to interpret operational and performance data and bring strong recommendations to the team on trends and adjustments that should be made. Incumbent must be able to synthesize field data for the management team and to communicate appropriate market information to the field. An ability to form strong relationships with the field to develop data and build consensus is required.
**ADDITIONAL RESPONSIBILITIES**
Field Intelligence: This role must be highly familiar with the scope and responsibilities of plasma center operations and be able to understand, analyze, summarize, decipher, interpret and make recommendations based on monthly field qualitative input and DMS data. Additionally, intelligence on internal environment (donor patterns, segmentation and messaging, intentional movement through the donor journey to become Grifols family).
Donor Demographics Intelligence: Build and update current donor demographics information to support recruitment, retention, and customer service, continue to research new demographics to explore and possible donor segments.
**#LI-Hybrid**
**#LI-KS1**
**#biomatusa**
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
**Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.**
**Location: NORTH AMERICA : USA : NC-RTP:USNC0001 - RTP NC-Headquarters**
Learn more about Grifols ( ID:**
**Type:** Regular Full-Time
**Job Category:** MARKETING
(USA) Manager, Business Analysis And Insights, Marketing Intelligence

Posted 2 days ago
Job Viewed
Job Description
Help shape how Sam's Club invests, grows, and retains its membership. You'll lead the marketing intelligence engine that turns complex data into everyday decisions-translating signals from media, membership, and digital journeys into clear actions that improve acquisition, activation, and renewal. You'll partner with Marketing, Membership, Media, and eCommerce leaders, and deliver executive ready insights that improve ROI, reduce reporting friction, and drive confident, data informed choices at scale.
**What you'll do.**
+ **Stand up a single source of truth for marketing performance** Build a unified KPI taxonomy (acquisition, CAC, ROAS, renewal, LTV, channel effectiveness) and launch an **executive dashboard** that reduces manual reporting time and standardizes weekly readouts across stakeholders.
+ **Operationalize test‑and‑learn and incrementality** Formalize an experimentation program (geo/matched‑market tests, holdouts, lift studies) and create a **decision cadence** that turns results into funded changes to channel mix, targeting, and creative.
+ **Improve media efficiency with always‑on optimization** Diagnose channel and audience performance, quantify trade‑offs, and recommend reallocations that improve **member growth economics** (e.g., lower CAC within target payback) while protecting brand and long‑term LTV.
+ **Deliver forward‑looking forecasts for membership and demand** Partner with Finance and Media to produce scenario‑based outlooks for **acquisition, renewals, and revenue** , linking spend plans to outcomes and clarifying confidence ranges and risks.
+ **Elevate data quality and compliance** Define quality checks, documentation, and issue SLAs for pipelines and tracking; partner with Data Engineering/MarTech to **prevent breaks** , align on event schemas, and ensure privacy/consent standards are upheld.
+ **Translate insights into decisions** Turn analysis into **clear narratives** and "so‑what/now‑what" recommendations for VP/Director audiences; publish concise memos and visuals that speed decisions and align cross‑functional partners.
**What You'll Bring**
+ **Proven impact in marketing analytics or growth intelligence.** You've shipped dashboards, frameworks, or programs that business leaders actually use-and you can point to where they improved ROI, CAC/LTV, or renewal rates.
+ **Hands‑on analytics depth.** Comfortable querying data (e.g., SQL) and building decision tools (BI dashboards); fluent in experimentation, incrementality, attribution trade‑offs, and interpreting MMM/causal lift.
+ **Storytelling that moves decisions.** Executive‑ready communication, crisp visualizations, and the ability to turn noise into **one page of signal** with a recommendation and an owner.
+ **Team leadership & mentorship.** Experience hiring, coaching, and creating psychologically safe, high‑performance teams; you set clear goals and celebrate wins.
+ **Cross‑functional influence.** Strong partnership with Marketing, Media, Finance, Product/MarTech, and Data Engineering; you align stakeholders and **land** changes, not just insights.
+ **Quality & governance mindset.** You care about trustworthy data-measurement plans, event hygiene, QA, documentation, and privacy standards.
+ **Bias to action.** You iterate quickly, prioritize ruthlessly, and focus on the few actions that deliver the biggest business lift.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
- Health benefits include medical, vision and dental coverage
br>- Financial benefits include 401(k), stock purchase and company-paid life insurance
r>- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
r>For information about PTO, see .
r>- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
r>Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
r>Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
r>For information about benefits and eligibility, see One.Walmart ( .
r>The annual salary range for this position is $70,000.00-$130,000.00
r>Additional compensation includes annual or quarterly performance bonuses.
r> r> r> r> r>**Minimum Qualifications.**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Bachelor's degree in Business, Analytics, Statistics, or related field and 2 years' experience in data analytics, project management, business, or related area OR 4 years' experience in data analytics, project management, business, or related area.
**Preferred Qualifications.**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Master's degree in Business, Analytics, or related field, Project Management Certification, Six Sigma certification, Statistical Programming Language
**Primary Location.**
2101 Se Simple Savings Dr, Bentonville, AR , United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Director, Customer Success Business Intelligence (BI)
Posted 4 days ago
Job Viewed
Job Description
San Francisco, CA, USA
Director, Customer Success Business Intelligence (BI)
Location
San Francisco, CA, USA
Department
Data & Analytics
Requisition ID
JOBREQ-
Role description
The opportunity
We are seeking a strategic, data-driven Director, Customer Success BI to lead our internal BI function for our Grow business. This role will play a critical role in transforming complex data into clear business insights, and be responsible for leading a team delivering actionable intelligence across revenue optimization, and business analytics.
Reporting to the Senior Director, Product Operations, this role is based in San Francisco, California.
The main partners of this role include the Chief Revenue Officer of Grow, and their direct reports. Additional stakeholders include SVPs/VPs of the product team within Grow, and other cross-functional leaders across the organization.
What you'll be doing
-
Lead the Customer Success BI function end-to-end, including strategy, execution, and stakeholder management across product, sales, and marketing.
-
Partner with executive leadership to define KPIs, dashboards, and data models that guide business decisions and measure success.
-
Drive analytical insights, and build and maintain scalable BI infrastructure in partnership with data engineering (Looker, Tableau, SQL, dbt, Snowflake, etc.).
-
Lead cross-functional initiatives to support business planning, and develop processes for data governance, quality assurance, and self-serve analytics.
-
Manage and grow a high-performing team of analysts and BI developers.
-
Stay ahead of AdTech and analytics trends, bringing innovation into our analytics capabilities.
What we're looking for
-
8+ years of experience in business intelligence, data analytics, or data strategy — with at least 3+ years in a people management or team leadership role.
-
Prior experience in AdTech, MarTech, programmatic advertising, or digital media is required.
-
Proficient in SQL and experience with BI tools like Looker, Tableau, Power BI, or Mode.
-
Experience working with large data sets and modern data stacks (e.g., Snowflake, dbt, Redshift).
-
Excellent communication and storytelling skills — ability to influence non-technical stakeholders with data.
-
Proven ability to manage multiple stakeholders and deliver high-impact, insight-driven projects
You might also have
-
Familiarity with core games industry vernacular and business processes.
-
MBA or advanced degree in analytics, data science, or business is a plus.
Additional information
- International relocation support is not available for this position.
Life at Unity
Unity (NYSE: U) is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.
As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity ( .
Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form ( to let us know.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.
Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy ( and Applicant Privacy Policy ( . Should you have any concerns about your privacy, please contact us at
#DIR #LI-HL1
*Note: Certain locations require a good faith disclosure of the base salary range for the role. The actual salary for the successful candidate may differ based on location, experience, and other job-related factors.
Gross pay hourly
$164,700—$298,558 USD