1697 Customer Interaction jobs in Brooklyn

Join to apply for the Customer Relations Specialist role at Rollins, Inc.

5 days ago Be among the first 25 applicants

Join to apply for the Customer Relations Specialist role at Rollins, Inc.

Get AI-powered advice on this job and more exclusive features.

Overview

.

As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Overview

We Need Your Next-Level Service Mindset at the Best in Pests .

As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you. Youll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

Youll have more than a job youll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, youll receive opportunities to volunteer and give back .

With Orkins award-winning training program, youll receive all the tools you need to succeed . That means no industry experience required to start building your career. Plus, if theres one thing we know at Orkin, its that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now!



Responsibilities

As a Customer Service Specialist , you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will

• Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
• Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you!
• Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
• Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
• Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
• Reschedule unserviced accounts within 24 hours
• Participate in quality assurance processes, programs, and initiatives
• Safeguards customers privacy and other proprietary information
  
  

• Pay of USD $18.00 to $0.00 hourly
• Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Industry leading, quality, comprehensive training program
  
  

• Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
• The Pest Management Industry is growing - and is a recession resistant line of business
• You have a service-oriented mindset that leads you to build loyalty and trust with clients
• You hold yourself responsible to commitments
• You value being part of a team
• You want to join a company that supports the community
• Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA
  
  

• Previous experience in Customer Service or Sales preferred
• High School Diploma or equivalent required
• Excellent interpersonal and communication skills
• Basic computer skills in various software and web-based applications
• Proficient in Microsoft Office
• Strong attention to detail and follow through
• Demonstrated ability to prioritize tasks and manage time efficiently
• We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.
  
  

• Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
• Be able to regularly lift and/or move up to 25 pounds.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Consumer Services

Referrals increase your chances of interviewing at Rollins, Inc. by 2x

Get notified about new Customer Relations Specialist jobs in Bergenfield, NJ .

Manhattan, NY 40,000.00- 42,000.00 1 month ago

New York, NY 77,000.00- 95,000.00 3 days ago

New York, NY 90,000.00- 105,000.00 6 days ago

New York, NY 90,000.00- 115,000.00 2 months ago

Brooklyn, NY 60,000.00- 70,000.00 5 days ago

Jamaica, NY 50,000.00- 70,000.00 2 weeks ago

Pelham, NY 50,000.00- 80,000.00 2 years ago

New York, NY 65,000.00- 75,000.00 4 days ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Responsive recruiter

Replies within 24 hours

Benefits:

• Salary PLUS Commission
• 401(k)
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish, Russian or Cantonese preferred.

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Brooklyn.
• I have been a State Farm agent since 2006.

Responsive recruiter

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

• Deliver outstanding service to existing and prospective clients via phone, email, and in-person interactions
• Assist with policy updates, billing inquiries, and claims follow-up
• Recommend and cross-sell appropriate insurance products to meet customer needs
• Build relationships that foster trust and long-term client satisfaction
• Support retention efforts by proactively engaging with customers for reviews and renewals
• Collaborate with agency team members to ensure seamless client service

• Excellent communication, organization, and problem-solving skills
• Customer service or sales experience preferred but not required
• Comfortable engaging in solution-focused sales conversations
• Ability to remain calm and helpful in high-pressure situations
• If not currently licensed, must be willing to obtain licensing as a condition of employment (we will guide you through the process)

• Competitive base salary with opportunities for commission and performance bonuses
• Ongoing training and support to help you grow in your role
• Opportunities for career advancement within the agency
• Positive, team-oriented culture focused on professional and personal success

• Our office is located in New Hyde Park, NY.
• I am a second generation State Farm agent.
• We currently have 8 team members at our agency.
• We have 140 years of combined insurance experience in our office.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Golden Triangle

Responsive recruiter

Replies within 24 hours

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Responsive recruiter

Replies within 24 hours

Benefits:

• Holiday pay
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Responsive recruiter

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

• 401K
• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

• 401(k) matching

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Health benefits
• Valuable career-building experience

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• I have been a State Farm agent since 1995.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• Additional languages spoken: Spanish and Polish

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Signing bonus

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Detail oriented
• Proactive in problem solving
• Ability to work in a team environment

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in East Meadow.
• I have been a State Farm agent since 2005.