615 Customer Relations jobs in Seattle

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION: We are looking for someone with a positive mindset to join our experienced successful team. This role will be supporting the current agency team and our customer base. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven candidates with a positive team attitude.

RESPONSIBILITIES:

• Support Existing team & agent with daily responsibilities
• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

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Job Summary:

Dexian is seeking a Visitor Relations/Customer Service for an opportunity with a client located in Mukilteo, WA.





Responsibilities:

• Proficient with ticket sales and point-of-sale systems for transactions
• Provides visitor orientation, including locker assistance and directions to amenities and other services and local attractions
• Greets large groups, verifies IDs, and ensures smooth group visits
• Follows financial procedures for ticketing and sales transactions
• Answers incoming calls; operates telephone and intercom equipment proficiently
• Learns and shares exhibit and gallery content, facilitating interactive experiences with visitors and groups
• Assists with resolving tour schedule conflicts and handling guest questions and concerns
• May support Public Tour activities as needed
• Proactively engages customers to positively reflect the company brand, services and products while creating memorable interactions for diverse audiences
• Learns and executes all safety procedures. Proactively identifies and reports safety concerns
• Collaborate with colleagues for work and break rotations; complete daily assignments as requested
• Available to work a flexible schedule (early, late and mid shifts), including weekends, holidays, and special events
• Completes required training as scheduled and participates in team meetings
• Other duties as assigned by leadership team members

Requirements:

• Education/experience typically acquired through basic education (e.g. high school diploma/GED)
• Six months experience working in customer services related position
• Six months experience with technology related to events, exhibits, or POS
• Proficient with Microsoft Office tools
• Stands for extended periods (6+ hours), working across various locations such as ticket desk, gallery and other locations as assigned
• Must maintain punctuality and consistent attendance, ensuring reliable support for visitors
• Operates event, exhibit, or POS technology with proficiency, using it to enhance the visitor experience
• Has experience with memorization of scripted material, and teaching or facilitation of learning concepts
• Prefer experience with technology related to events, exhibits or POS
• Prior experience with Future of Flight is a plus
• W2 Only
• Weekends and holidays. This role will focus on Future of Flight operations such as ticket sales and general guest services
  

Desired Skills and Experience

Visitor relations/Customer service
On site: Mukilteo, WA
Weekends and holidays - ticket sales and guest services
Six months' experience working in customer services
W2 only

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Title: Oracle Hyperion Data Relationship Management (DRM)
Location: Seattle,WA
Type: Fulltime

Job Description 6 years of experience in Oracle Hyperion (Essbase, Planning, DRM, FDMEE).Solid understanding of Hyperion architecture, lifecycle management, and automation.Experience with EPM system patching, upgrades, performance tuning and troubleshooting.Proficient in SQL and comfortable with RDBMS (OracleMS SQL).Hands-on experience with WindowsLinux server environments.Roles ResponsibilitiesExpertise in infrastructure and admin skills in installation and configuration of Hyperion suite.Maintain and support Oracle Hyperion EPM applications (Planning, Essbase, DRM, FDMEE).Administer and configure Oracle DRM (hierarchies, versioning, workflows, validations).Perform routine EPM administration tasks including patching, user provisioning, security, and performance tuning.Maintain documentation for environments, scripts, processes, and workflows.Support DR strategy, backuprestore, and system migrations.Generic Managerial Skills, If any Key Words to search in Resume installation and configuration , Oracle Hyperion EPM applications

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

**Job Description**
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company's Information Digital Technology & Security (IDT&S) organization is currently seeking a **Customer Relationship Management (CRM) Technical Lead** to join the team as a Technical Lead in **Seattle, WA** or **Renton, WA** .
Step into the role of CRM Technical Lead, where you will drive technology solutions for our Boeing Commercial Airplanes (BCA) and Boeing Defense, Space & Security (BDS) business units! In this exciting position, you will design and implement innovative solutions that enhance and integrate our customer information systems, empowering sales and marketing functions across the enterprise while ensuring data accuracy, accessibility, and security.
You will be accountable for the technical delivery of solutions related to customer information data management and customer relationship management applications, including data warehousing, Extract-Transform-Load (ETL) processes, and database management, as well as Salesforce CRM. Your work will align with business objectives, enterprise architecture, and future-ready platforms.
As the selected candidate, you will collaborate closely with BCA and BDS business stakeholders, providing solution design guidance, technical coaching, and leading sprint execution. You will also contribute to the AI roadmap through intelligent automation, supporting both CRM and non-CRM workstreams, such as Sales & Marketing Data Warehouse (SMDW) data architecture and analytics integration.
**Position Responsibilities:**
+ Provide technical direction, advice, and mentorship to team members, especially junior developers/resources
+ Make high-level architectural and design decisions for solutions that deliver business value, in coordination with Enterprise and Solution Architects
+ Lead the architecture, development, and integration of customer information management solutions across BCA and BDS programs
+ Partner closely with BCA and BDS business teams to translate user stories and product requirements into scalable technical architectures and sprint-ready tasks
+ Guide cross-functional teams, including internal developers and external vendors through the full technical delivery lifecycle: sprint planning, backlog refinement, solution reviews, and deployment
+ Lead and support customer information management initiatives such as the future-state architecture for sales and marketing data warehousing and integration, ensuring scalable data architecture and analytics-readiness in coordination with Data Architect roles and platform teams
+ Conduct code reviews, enforce best practices, and mentor technical team members to uphold high development standards
+ Ensure adherence to DevSecOps practices through the use of tools such as Copado for CI/CD and release automation
+ Collaborate with Enterprise Architecture, Security, and Infrastructure teams to deliver secure, scalable, and compliant solutions
+ Troubleshoot complex cross-system issues and drive continuous improvement in development velocity, quality, and stakeholder satisfaction
+ Collaborate with business stakeholders and product teams to understand and address both CRM and adjacent data system needs
+ Contribute to innovation, solutioning, and performance improvement across technical initiatives
+ Support for Azure DevOps (ADO) for backlog management, sprint execution, and DevSecOps integration
**Basic Qualifications (Required Skills/Experience):**
+ Bachelor's degree or higher
+ 7+ years of experience in information technology
+ 7+ years of experience Salesforce CRM development, architecture, and solution delivery across Sales, Service, and Experience Clouds
+ 7+ years of experience in Salesforce integration patterns (REST/SOAP APIs, Platform Events, Named Credentials) and integrating with external systems at scale
+ 7+ years of experience Salesforce Data Modeling, large data volume management, and SMDW-aligned schema integration (e.g., Snowflake, Redshift)
+ 7+ years of experience with Salesforce DX, Git-based source control, and CI/CD pipelines (Gearset, Copado, Jenkins)
+ 7+ years of experience Salesforce Einstein (Prediction Builder, Bots, Discovery) and ability to integrate third-party AI/ML models into Salesforce workflows
+ 7+ years of experience in Apex, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce Flows with strong debugging and performance tuning
+ 5+ years of experience working with multi-cloud environments, partner communities, and managing metadata in regulated environments
**Preferred Qualifications (Desired Skills/Experience):**
+ Salesforce certifications such as Application Architect, System Architect, Integration Architect, or equivalent (e.g., Sharing & Visibility Designer, Data Architecture Designer)
+ Experience delivering Salesforce solutions in large, matrixed enterprises such as aerospace, manufacturing, or defense domains with regulated environments
+ Experience in Agile delivery frameworks using tools like Jira and Confluence
+ Experience with DevSecOps practices and tools such as Copado
+ Experience mentoring developers, leading vendor delivery teams, and influencing stakeholders across technical and business functions
+ Experience working in multi-org Salesforce environments with exposure to global rollouts, change management, and data governance policies
**Drug Free Workplace:**
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
**Pay & Benefits:**
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $153,000 - $207,000
Applications for this position will be accepted until **Oct. 10, 2025**
**Export Control Requirements:** This is not an Export Control position.
**Education**
Bachelor's Degree or Equivalent Required
**Relocation**
This position offers relocation based on candidate eligibility.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
This position is for 1st shift
**Equal Opportunity Employer:**
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.