90 Customer Relationship Management Crm Platforms jobs in the United States

CRM Analyst

20022 Washington, District Of Columbia IDT

Posted 1 day ago

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Job Description

CRM Analyst

IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.

IDT is not "another big IT corporation"we encourage and support in-house entrepreneurs in developing their ideas into business actions.

The Senior Customer Lifecycle Analyst will support our marketing department's industry-leading performance by being a technical expert and strategic guide.

Responsibilities:
  • Become a systems expert, cultivating knowledge of the marketing technology stack (Braze, Amplitude, data warehouse).
  • Help the marketing team understand the end-to-end implementation of campaigns, including data requirements and technical setups.
  • Understand the data architecture and understand how it impacts customer segmentation and marketing segmentation strategies.
  • Build and maintain dynamic customer attributes, events, and cohorts in Braze or Amplitude to support campaigns.
  • Partner with engineering teams to define requirements for new custom attributes, events, and API integrations.
  • Lead customer marketing innovation by unlocking opportunities for automation.
  • Be proactive problem solvers, identifying growth opportunities and delivering actionable insights to support strategic business decisions.
  • Evaluate the effectiveness of promotions and marketing programs and make recommendations to optimize campaigns.
  • Translate insights into promotional strategies. Analyze customer behavior and campaign performance to identify insights.
  • Collaborate with the marketing team to improve segmentation sophistication, A/B testing, journey pathing, and reporting to improve lifecycle marketing strategies.
  • Oversee Next Best Offer programs: Drive "next best offer" across multiple channels based on customer segmentation, lifecycle, and business goals.
  • Develop testing strategies tied to segmentation and customer personas to maximize user upselling and cross-selling opportunities within the customer ecosystem.
  • Identify churn drivers and implement strategies to improve retention rates.
  • Collaborate and provide strategic guidance on programs for the VIP segment.
  • Provide recommendations for improving campaign targeting and personalization based on data analysis.
  • Develop and maintain dashboards and reporting tools to track campaign KPIs.
  • Create specialized reports and dashboards that answer key business questions and provide insights into user behavior.
  • Reporting on and optimizing ROI.
  • Leverage data from multiple data sources including the data warehouse to build ad hoc reports or augment the reporting of the marketing platforms.
Requirements
  • 5+ years of experience in similar positions.
  • Advanced English.
  • Academic background in a quantitative or related field (e.g., Analytics, Applied Mathematics, Economics, Statistics, or Business) or practical experience in Customer Lifecycle planning and analytics
  • Previous experience with either Amplitude or Braze
  • A/B and multivariate testing experience, including test design, reporting and analysis to understand incremental lift
  • Working knowledge of SQL
  • Knowledge of Tableau

$5,000 - 115,000 a year

The Senior Customer Lifecycle Analyst will report to the Executive Vice-President Analytics and work in close collaboration with the Customer Marketing Director. They will join an existing Analytics department with a proven history of driving value across the organization.

The Customer Lifecycle Analyst will also partner with various marketing stakeholders on a daily basis as part of their responsibilities.

This is a very exciting opportunity to join an established team, at a growing and stable multinational firm, at the cutting edge of analytics and marketing technology!

PLEASE SUBMIT CV IN ENGLISH

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CRM Analyst

02298 Boston, Massachusetts Boston Legacy FC

Posted 5 days ago

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Job Description

About Boston Legacy FC Boston Legacy FC (the “Club”) is Boston’s new professional women’s soccer team, set to begin play in the National Women’s Soccer League in 2026. We are dedicated to building a championship-caliber organization on and off the pitch. We are passionate about advancing women’s sports, investing in our local community, and redefining the future of professional soccer. As a startup club with a big vision, we’re building from the ground up—and looking for entrepreneurial team members who want to be part of something extraordinary. The Role Boston Legacy FC is looking for an individual to join our Data & Analytics strategy team. You will be the day-to-day HubSpot administrator, reporting to the VP, Ticketing. This role will be vital to our Ticket Sales & Service team as they understand and use HubSpot to close business. You will be responsible for distributing leads and creating campaigns via bulk uploads of opportunities. Additionally, you will have direct exposure to leaders from various departments, supporting their training and engagement with the system. Key Responsibilities Provide day-to-day support and training for users of Boston FC’s HubSpot instance Use standard HubSpot objects to collect, maintain, and query data that leads to actionable insights for sales leaders Assist team with pipeline management, helping sales leaders to make data - driven decisions from current and future sales opportunities Execute lead scoring program to prioritize leads based on multiple criteria Manage, select, and distribute leads from a variety of lead sources for B2C campaigns Collaborate with Data & Analytics team and sales leaders to enhance user processes and data integrity Assist internal teams, such as Marketing, with list development What We’re Looking For One+ (1+) years of work experience in a CRM role is preferred Sports industry experience a plus Familiarity with HubSpot or other CRM systems (Salesforce, Dynamics, etc.), including workflows and customizations Familiarity with basic database concepts and the relationships between accounts, contacts, and opportunities. Proficient in Microsoft and Google suites Naturally organized thinker who enjoys sorting information, spotting patterns, and making data easier for others to understand and use. Self-starter with a positive, “no-quit” attitude People-oriented. Ability to collaborate and influence diverse teams. Strong communication skills that can tell the story of the data. Ability to manage multiple projects and deadlines in a fast-paced environment Creative, analytical thinker with strong attention to detail Understands the importance of preserving confidentiality Why Join Us? You’ll be part of a founding team creating a legacy—literally. Boston Legacy FC is more than a soccer club; it's a movement. We offer a unique opportunity to shape the future of a professional sports organization in one of the most passionate sports markets in the world. Equal Employment Opportunity Statement – Boston Legacy FC Boston Legacy FC is proud to be an equal opportunity employer. We are committed to building a diverse, inclusive, and equitable workplace where all individuals are respected, valued, and empowered. We do not discriminate on the basis of race, ethnicity, color, national origin, ancestry, gender, gender identity or expression, sexual orientation, marital or parental status, religion, age, disability, neurodiversity, veteran status, citizenship status, or any other legally protected characteristic. Boston Legacy FC is dedicated to fostering a workplace that reflects the vibrant and diverse community we serve—on and off the pitch. If you require a reasonable accommodation during any part of the hiring process, please let us know. We're happy to support you. #J-18808-Ljbffr

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CRM Analyst - 25286

78703 Austin, Texas Enverus

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Job Description

CRM Analyst
Why YOU want this position
At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.
We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
We are currently seeking a highly driven CRM Analyst. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. This role will support our Salesforce CRM platform, partnering with cross-functional teams (Sales, Marketing, Revops, Customer Success) to ensure data integrity, optimize business processes, and provide reporting, dashboards and insights that support strategic decision making.
Performance Objectives
+ Develop, update, and maintain dashboards and reports in Salesforce to support sales and revenue operations.
+ Maintain and monitor Salesforce data for accuracy, consistency, and completeness; perform regular audits and cleanup.
+ Support end-users by troubleshooting issues, responding to data/reporting requests, and helping improve CRM usage and adoption.
+ Maintain and monitor Salesforce data for accuracy, consistency, and completeness; perform regular audits and cleanup.
Competitive Candidate Profile
+ Bachelor's degree in Business, Information Systems, Data Analytics, or related field.
+ 5 years of experience working with Salesforce CRM in an analyst role.
+ Strong Excel/Salesforce reports and dashboards skillset is required.
+ Experience working with CRM best practices and sales processes (pipeline, forecasting, account management).
+ Analytical mindset with a high attention to detail and a strong commitment to data quality.
+ CRMA certification
Preferred Skills
+ Experience with reporting tools like Power BI
+ Basic understanding of data governance or Revenue Operations principles.
+ Basic understanding of process improvement.
+ Power BI certification.
PHYSICAL DEMANDS
+ Ability to sit for long periods, work on a computer with repetitive motions and utilize devices typically found in an office environment.
+ Able to safely lift up to 35 pounds at a time using safe lifting techniques.
+ Ability to communicate effectively with another person.
+ Regular and predictable attendance is required.
+ Ability to work in an office environment as required.
+ Travel requirements: 0% or as required for company needs
Enverus offers comprehensive benefits to our employees to include:
+ Medical
+ Dental
+ Vision
+ Income Protection (disability, life/AD&D, critical illness, accident)
+ Employee Assistance Program (EAP)
+ Healthcare Spending Account (HSA), Commuter
+ Lifestyle & Wellbeing Program
+ Pet Insurance
Enverus is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran, or any other characteristic protected by law.
The Company provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability
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CRM Analyst - 25286

75219 Dallas, Texas Enverus

Posted today

Job Viewed

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Job Description

CRM Analyst
Why YOU want this position
At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.
We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
We are currently seeking a highly driven CRM Analyst. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. This role will support our Salesforce CRM platform, partnering with cross-functional teams (Sales, Marketing, Revops, Customer Success) to ensure data integrity, optimize business processes, and provide reporting, dashboards and insights that support strategic decision making.
Performance Objectives
+ Develop, update, and maintain dashboards and reports in Salesforce to support sales and revenue operations.
+ Maintain and monitor Salesforce data for accuracy, consistency, and completeness; perform regular audits and cleanup.
+ Support end-users by troubleshooting issues, responding to data/reporting requests, and helping improve CRM usage and adoption.
+ Maintain and monitor Salesforce data for accuracy, consistency, and completeness; perform regular audits and cleanup.
Competitive Candidate Profile
+ Bachelor's degree in Business, Information Systems, Data Analytics, or related field.
+ 5 years of experience working with Salesforce CRM in an analyst role.
+ Strong Excel/Salesforce reports and dashboards skillset is required.
+ Experience working with CRM best practices and sales processes (pipeline, forecasting, account management).
+ Analytical mindset with a high attention to detail and a strong commitment to data quality.
+ CRMA certification
Preferred Skills
+ Experience with reporting tools like Power BI
+ Basic understanding of data governance or Revenue Operations principles.
+ Basic understanding of process improvement.
+ Power BI certification.
PHYSICAL DEMANDS
+ Ability to sit for long periods, work on a computer with repetitive motions and utilize devices typically found in an office environment.
+ Able to safely lift up to 35 pounds at a time using safe lifting techniques.
+ Ability to communicate effectively with another person.
+ Regular and predictable attendance is required.
+ Ability to work in an office environment as required.
+ Travel requirements: 0% or as required for company needs
Enverus offers comprehensive benefits to our employees to include:
+ Medical
+ Dental
+ Vision
+ Income Protection (disability, life/AD&D, critical illness, accident)
+ Employee Assistance Program (EAP)
+ Healthcare Spending Account (HSA), Commuter
+ Lifestyle & Wellbeing Program
+ Pet Insurance
Enverus is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran, or any other characteristic protected by law.
The Company provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability
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CRM Analyst - 25286

77007 Houston, Texas Enverus

Posted today

Job Viewed

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Job Description

CRM Analyst
Why YOU want this position
At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.
We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
We are currently seeking a highly driven CRM Analyst. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. This role will support our Salesforce CRM platform, partnering with cross-functional teams (Sales, Marketing, Revops, Customer Success) to ensure data integrity, optimize business processes, and provide reporting, dashboards and insights that support strategic decision making.
Performance Objectives
+ Develop, update, and maintain dashboards and reports in Salesforce to support sales and revenue operations.
+ Maintain and monitor Salesforce data for accuracy, consistency, and completeness; perform regular audits and cleanup.
+ Support end-users by troubleshooting issues, responding to data/reporting requests, and helping improve CRM usage and adoption.
+ Maintain and monitor Salesforce data for accuracy, consistency, and completeness; perform regular audits and cleanup.
Competitive Candidate Profile
+ Bachelor's degree in Business, Information Systems, Data Analytics, or related field.
+ 5 years of experience working with Salesforce CRM in an analyst role.
+ Strong Excel/Salesforce reports and dashboards skillset is required.
+ Experience working with CRM best practices and sales processes (pipeline, forecasting, account management).
+ Analytical mindset with a high attention to detail and a strong commitment to data quality.
+ CRMA certification
Preferred Skills
+ Experience with reporting tools like Power BI
+ Basic understanding of data governance or Revenue Operations principles.
+ Basic understanding of process improvement.
+ Power BI certification.
PHYSICAL DEMANDS
+ Ability to sit for long periods, work on a computer with repetitive motions and utilize devices typically found in an office environment.
+ Able to safely lift up to 35 pounds at a time using safe lifting techniques.
+ Ability to communicate effectively with another person.
+ Regular and predictable attendance is required.
+ Ability to work in an office environment as required.
+ Travel requirements: 0% or as required for company needs
Enverus offers comprehensive benefits to our employees to include:
+ Medical
+ Dental
+ Vision
+ Income Protection (disability, life/AD&D, critical illness, accident)
+ Employee Assistance Program (EAP)
+ Healthcare Spending Account (HSA), Commuter
+ Lifestyle & Wellbeing Program
+ Pet Insurance
Enverus is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran, or any other characteristic protected by law.
The Company provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability
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CRM Analyst - 25286

78284 San Antonio, Texas Enverus

Posted today

Job Viewed

Tap Again To Close

Job Description

CRM Analyst
Why YOU want this position
At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.
We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
We are currently seeking a highly driven CRM Analyst. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. This role will support our Salesforce CRM platform, partnering with cross-functional teams (Sales, Marketing, Revops, Customer Success) to ensure data integrity, optimize business processes, and provide reporting, dashboards and insights that support strategic decision making.
Performance Objectives
+ Develop, update, and maintain dashboards and reports in Salesforce to support sales and revenue operations.
+ Maintain and monitor Salesforce data for accuracy, consistency, and completeness; perform regular audits and cleanup.
+ Support end-users by troubleshooting issues, responding to data/reporting requests, and helping improve CRM usage and adoption.
+ Maintain and monitor Salesforce data for accuracy, consistency, and completeness; perform regular audits and cleanup.
Competitive Candidate Profile
+ Bachelor's degree in Business, Information Systems, Data Analytics, or related field.
+ 5 years of experience working with Salesforce CRM in an analyst role.
+ Strong Excel/Salesforce reports and dashboards skillset is required.
+ Experience working with CRM best practices and sales processes (pipeline, forecasting, account management).
+ Analytical mindset with a high attention to detail and a strong commitment to data quality.
+ CRMA certification
Preferred Skills
+ Experience with reporting tools like Power BI
+ Basic understanding of data governance or Revenue Operations principles.
+ Basic understanding of process improvement.
+ Power BI certification.
PHYSICAL DEMANDS
+ Ability to sit for long periods, work on a computer with repetitive motions and utilize devices typically found in an office environment.
+ Able to safely lift up to 35 pounds at a time using safe lifting techniques.
+ Ability to communicate effectively with another person.
+ Regular and predictable attendance is required.
+ Ability to work in an office environment as required.
+ Travel requirements: 0% or as required for company needs
Enverus offers comprehensive benefits to our employees to include:
+ Medical
+ Dental
+ Vision
+ Income Protection (disability, life/AD&D, critical illness, accident)
+ Employee Assistance Program (EAP)
+ Healthcare Spending Account (HSA), Commuter
+ Lifestyle & Wellbeing Program
+ Pet Insurance
Enverus is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran, or any other characteristic protected by law.
The Company provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability
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Senior CRM Analyst - Skipcart

75084 Van Alstyne, Texas 7-Eleven

Posted 4 days ago

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Job Description

Senior CRM Analyst - Skipcart Apply Now ( Save Job Job ID R25_0005881 Address 4795 Regent Blvd, Irving, Texas, 75063, United States Location Irving, Texas u25b6 Who we areWith more than 13,000 stores in the U.S. and 84,500 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations. Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day. Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience u2013 and we need your help.u25b6 About This Opportunity Position Overview: We are seeking a skilled and motivated Sr. Customer Relationship Management (CRM) Analyst to join our dynamic team. You will play a vital role in optimizing the CRM strategy and processes used to engage and retain our gig-economy delivery drivers. As a CRM Sr. Analyst, you will be responsible for analyzing data, identifying insights, and implementing strategies that enhance marketing efficiency, driver engagement and retention, ensuring satisfaction and long-term commitment to our platform. Key Responsibilities: + Data Analysis : Conduct comprehensive data analysis, querying databases and using other relevant sources, to identify driver engagement trends, patterns, and areas for improvement. Utilize statistical methods and data visualization tools (e.g., interactive dashboards and automated visual reports) to present insights to stakeholders. + Driver Engagement and Retention : Devise and execute strategies to improve driver engagement and retention rates. Identify opportunities for creating a positive and fulfilling experience for delivery drivers, ultimately fostering their loyalty to the platform. Implement successful strategies at scale and continuously iterate to improve results. + Testing Strategies : Develop and execute testing strategies to measure the effectiveness of CRM initiatives. Monitor program results and make data-driven recommendations for continuous improvement. + CRM Campaign Execution : Collaborate cross-functionally to define, execute, and measure CRM campaigns across various channels such as Email, Push, SMS, and more. Ensure campaigns are executed on time and aligned with driver segmentation. + Driver Segmentation : Develop and maintain driver segmentation strategies based on various criteria such as performance metrics, geographic location, delivery volume, and driver behavior. Tailor communication and engagement efforts according to different segments. + Performance Monitoring : Monitor key performance indicators (KPIs) related to driver engagement, retention, satisfaction, and overall operational efficiency. Identify drivers who may need additional engagement or support in order to improve their driver experience. + Feedback Loop : Establish a structured feedback loop with delivery drivers to gather insights, suggestions, and pain points. Use this feedback to inform CRM strategies, system enhancements, and process improvements. + Personalization and Communication: Collaborate with Marketing and Driver Communications to design personalized campaigns, messages, and incentives that resonate with different driver segments. Ensure that drivers receive timely and relevant information. + Process Optimization: Work closely with cross-functional Operations and Product teams to optimize processes related to onboarding, training, rewards, dispute resolution, and support. Identify bottlenecks and propose solutions to enhance driver experience. + Technology Integration: Collaborate with Product and Tech teams to ensure seamless integration of CRM systems with other relevant platforms, such as the driver application, analytics tools, and reporting dashboards. + Reporting and Insights: Prepare regular reports and presentations for management, highlighting key findings, performance trends, and the impact of CRM initiatives on driver engagement and retention. + Marketing Channel Optimization: Analyze performance of paid and organic acquisition channels (e.g., Meta, Google, Indeed) to identify the most cost-effective sources for driver recruitment. Partner with Marketing to refine targeting, creative, and budget allocation strategies to maximize applicant quality and conversion rates. Required Qualifications: + Bachelor's degree in Business, Marketing, Data Science, or a related field, with exposure to quantitative techniques and computer programming. + Proven experience (5-7 years) working with CRM systems, data analysis, and customer segmentation. + Proficiency in complex SQL queries for data extraction and manipulation, MS Excel, and data visualization platforms. + Strong analytical and problem-solving skills with the ability to draw insights from complex data sets. + Experience creating customer engagement content and executing multi-channel messaging campaigns (e.g., SMS, email, push) to drive activation, retention, or re-engagement. + Excellent communication skills, both written and verbal, with the ability to convey technical insights to non-technical stakeholders. + Familiarity with A/B testing methodologies and customer journey mapping. + Ability to work independently and collaboratively in a fast-paced environment. + Strong attention to detail and a passion for delivering exceptional customer experiences. Preferred Qualifications: + Experience in the gig economy, food delivery, or logistics industries is a plus. + Prior experience with CRM software and automation tools is advantageous. + Experience in a big data environment and familiarity with Python scripting is preferred. + Master's degree is a plus. Position not eligible for sponsorship If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Companyu2019s sole discretion, consistent with the law. For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link (.

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Partner Support Analyst-CRM specialist

95115 San Jose, California Cisco

Posted 2 days ago

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Job Description

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
**Role Summary**
The Splunk Global Partner Operations team is on a mission to inspire, inform and enable Splunkers worldwide! We are searching for a highly motivated individual ready to support Partner Lifecycle activities at Splunk. This person will act as a high energy, innovative, collaborative relationship builder, experience visionary, and business partner, working across organizations both within and outside the Global Partner organization.
Reporting to Splunk's Sr. Manager of Partner Strategy & Operations in the Global Partner Organization, this role is global in scope and ideal for an experienced Business Analyst who thrives in a high-growth, fast-moving and highly collaborative, matrixed environment and who is committed to delivering engaging, agile, scalable and most importantly, impactful learning experiences. This individual works with a spirit of positive "can do" energy, flexibility, attention to detail and proactiveness. While this role does not require actual training delivery, applicants should be natural facilitators and collaborators who are comfortable hosting events and managing a virtual classroom when needed.
**Meet the Team**
This Partner Onboarding role is a hands-on, global role that will liaise closely with Global Partner leadership, Sales Operations, IT Services, GTM and cross-functional partners with the goal of driving time to productivity for our partners which ultimately impacts customer satisfaction and success.
**Responsibilities**
+ Support Partner lifecycle (Onboarding, Progression, and Offboarding) and Deal Management desk
+ Supports Partnerverse helpdesk (contact onboarding and LMS provisioning)
+ Provide consulting/advocacy on Partner Operations
+ Support internal audit requirements
+ Coordinate on Partner Compliance requirements and Contracts/Agreements
+ Identify process gaps and looks for process automation/improvement/s opportunities
+ Support Partner project rollouts, fixes, enhancements and improvements
+ Partner with Sales Leadership and IT Enablement teams to identify system gaps and gain insights to advise and prioritize on existing and future enhancements
+ Participate on Partner Program initiatives
+ Monitor Slack, e-mails, and various online and offline support channels to respond to Partner inquiries and support requests
+ Provide functional guidance on Legal and Partner Experience initiatives
+ Facilitate Leadership for operational questions and tool/system/s functionality
+ Actively review new technology and creative approaches to evolve onboarding experiences
**Requirements**
+ 3+ years in partner lifecycle management
+ Demonstrated experience managing onboarding program design, development, and deployment successfully with measurable results at a mid to large size tech company
+ Operational skills with ability to vision and build scalable, repeatable programs
+ Change management skill set working with a sales ecosystem.
+ Ability to represent concepts, vision and objectives and communicate across business partners supporting the build of role relevant learning experiences
+ Well-organized; able to manage multiple tasks and results at one time, and prioritize in a high-pressure often changing environment
+ Collaborative and agile working style with success networking and building relationships to support cross team engagement and alignment
+ Tenacious, persistent and employs a "can do" attitude
+ Experience working with Salesforce Or similar enablement platforms a plus
+ Previous sales (quota carrying) experience a plus
**Splunk is an Equal Opportunity Employer**
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Salary Range: $86,600 - $130,700
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long -term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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Partner Support Analyst-CRM specialist

Texas, Texas Cisco

Posted 5 days ago

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Job Description

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
**Role Summary**
The Splunk Global Partner Operations team is on a mission to inspire, inform and enable Splunkers worldwide! We are searching for a highly motivated individual ready to support Partner Lifecycle activities at Splunk. This person will act as a high energy, innovative, collaborative relationship builder, experience visionary, and business partner, working across organizations both within and outside the Global Partner organization.
Reporting to Splunk's Sr. Manager of Partner Strategy & Operations in the Global Partner Organization, this role is global in scope and ideal for an experienced Business Analyst who thrives in a high-growth, fast-moving and highly collaborative, matrixed environment and who is committed to delivering engaging, agile, scalable and most importantly, impactful learning experiences. This individual works with a spirit of positive "can do" energy, flexibility, attention to detail and proactiveness. While this role does not require actual training delivery, applicants should be natural facilitators and collaborators who are comfortable hosting events and managing a virtual classroom when needed.
**Meet the Team**
This Partner Onboarding role is a hands-on, global role that will liaise closely with Global Partner leadership, Sales Operations, IT Services, GTM and cross-functional partners with the goal of driving time to productivity for our partners which ultimately impacts customer satisfaction and success.
**Responsibilities**
+ Support Partner lifecycle (Onboarding, Progression, and Offboarding) and Deal Management desk
+ Supports Partnerverse helpdesk (contact onboarding and LMS provisioning)
+ Provide consulting/advocacy on Partner Operations
+ Support internal audit requirements
+ Coordinate on Partner Compliance requirements and Contracts/Agreements
+ Identify process gaps and looks for process automation/improvement/s opportunities
+ Support Partner project rollouts, fixes, enhancements and improvements
+ Partner with Sales Leadership and IT Enablement teams to identify system gaps and gain insights to advise and prioritize on existing and future enhancements
+ Participate on Partner Program initiatives
+ Monitor Slack, e-mails, and various online and offline support channels to respond to Partner inquiries and support requests
+ Provide functional guidance on Legal and Partner Experience initiatives
+ Facilitate Leadership for operational questions and tool/system/s functionality
+ Actively review new technology and creative approaches to evolve onboarding experiences
**Requirements**
+ 3+ years in partner lifecycle management
+ Demonstrated experience managing onboarding program design, development, and deployment successfully with measurable results at a mid to large size tech company
+ Operational skills with ability to vision and build scalable, repeatable programs
+ Change management skill set working with a sales ecosystem.
+ Ability to represent concepts, vision and objectives and communicate across business partners supporting the build of role relevant learning experiences
+ Well-organized; able to manage multiple tasks and results at one time, and prioritize in a high-pressure often changing environment
+ Collaborative and agile working style with success networking and building relationships to support cross team engagement and alignment
+ Tenacious, persistent and employs a "can do" attitude
+ Experience working with Salesforce Or similar enablement platforms a plus
+ Previous sales (quota carrying) experience a plus
**Splunk is an Equal Opportunity Employer**
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Salary Range: $86,600 - $130,700
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long -term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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CRM Data Analyst

Premium Job
14526 Penfield $35 - $45 per hour Soluciones Neumaticas de Saltillo

Posted 4 days ago

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Job Description

Part Time Permanent

Job Title: CRM Data Analyst (Part-Time)
Location: Remote (U.S.-Based Preferred)
Job Type: Part-Time, Flexible Schedule
Pay: $35–$5 USD per hour (based on experience)
Company: Soluciones Neumáticas de Saltillo

About the Role

Soluciones Neumáticas de Saltillo is hiring a CRM Data Analyst to help drive smarter customer engagement and sales performance. In this part-time, remote role, you'll work closely with our sales, support, and marketing teams to analyze CRM data, build dashboards, and uncover actionable insights that strengthen customer relationships and streamline internal workflows.

We’re looking for someone who understands both the technical and strategic sides of customer data and can translate numbers into clear business impact.

Key Responsibilities
  • Analyze customer data from our CRM to identify patterns, opportunities, and risks
  • Design and maintain dashboards and reports for internal stakeholders
  • Ensure CRM data accuracy, integrity, and standardization
  • Track KPIs across the customer lifecycle (leads, conversions, retention, etc.)
  • Collaborate with sales and marketing to support campaign reporting
  • Generate insights that improve customer segmentation and targeting
  • Recommend data-driven improvements to CRM processes and systems
Requirements
  • Experience as a CRM Analyst or Data Analyst with CRM focus (e.g., HubSpot, Salesforce, Zoho)
  • Strong skills in Excel and data visualization tools (Power BI, Tableau, etc.)
  • Attention to detail and a passion for clean, usable data
  • Good understanding of sales pipelines, customer journeys, and marketing metrics
  • Ability to work independently and communicate findings clearly
  • English/Spanish bilingual is a plus (not required)
Compensation
  • $35– 45 USD per hour , depending on experience
  • Flexible part-time hours (10–20 hours/week)

If you're passionate about data and customer insights, and want to make an impact in a growing industrial company — we’d love to hear from you.

Company Details

At Soluciones Neumáticas, our primary objective is to distribute the highest quality equipment at competitive prices, supporting sales with trained personnel to advise our customers in selecting the most appropriate equipment for their needs. We maintain a stock of spare parts and consumables, as well as a service and maintenance workshop. We are a company committed to our customers.
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