59,760 Customer Relationship Manager jobs in the United States
Customer Relationship Manager

Posted 2 days ago
Job Viewed
Job Description
**Job Description**
Cintas is seeking a Customer Relationship Manager L2 to serve as a liaison between Cintas customers, sales and all business units. Responsibilities include managing business relationships with customers to ensure accurate and timely program implementation increased penetration; growth; profitability; execution of marketing strategy; sales; inventory management; and retention of the customer.
**Skills/Qualifications**
Required
+ High School Diploma/GED; Bachelor's degree in Business, Marketing or other relevant business discipline preferred
+ 3+ years' account management or project management experience
+ Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and intranet/internet
+ Ability to travel up to 20%, including overnight
+ Valid driver's license
Preferred
+ Experience in problem resolution with collaboration
+ Experience in developing and executing a sales/marketing plan
+ Proficiency with Microsoft Office Access
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Sales
**Organization:** Design Collective
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
Customer Relationship Manager L2

Posted 2 days ago
Job Viewed
Job Description
**Job Description**
Cintas is seeking a Customer Relationship Manager L2 to serve as a liaison between Cintas customers, sales and all business units. Responsibilities include managing business relationships with customers to ensure accurate and timely program implementation increased penetration; growth; profitability; execution of marketing strategy; sales; inventory management; and retention of the customer.
**Skills/Qualifications**
Required
+ High School Diploma/GED; Bachelor's degree in Business, Marketing or other relevant business discipline preferred
+ 3+ years' account management or project management experience
+ Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and intranet/internet
+ Ability to travel up to 20%, including overnight
+ Valid driver's license
Preferred
+ Experience in problem resolution with collaboration
+ Experience in developing and executing a sales/marketing plan
+ Proficiency with Microsoft Office Access
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Compensation**
A reasonable estimate of base salary for this role ranges between $67,100 - $85,800/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Sales
**Organization:** Design Collective
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
IT Customer Relationship Manager

Posted 2 days ago
Job Viewed
Job Description
**Summary**
The IT Customer Relationship Manager - Live Ops and Demand & Supply is a key role that will work on Strategic Enterprise projects, responsible in developing overall design and execution of supply chain planning business processes and systems. The leader will define business process design spanning both Legacy Systems and investigating new technologies to evaluate improvement opportunities while partnering closely with the Business Leaders for alignment. This Manager will use experience, knowledge and influence to build relationships with the supported business partners to build solutions that fit ONEPERDUE. These solutions should bring standardization, putting the right data in the right hands for decisions to be made quickly and accurately.
Position provides Live Ops and Supply and Demand Supply Chain leaders with tactical technology leadership. The position is focused on developing and executing IT technology plans to support and optimize Supply Chain business areas' goals & objectives. Position collaborates with various Supply Chain stakeholders to understand defined business strategies to develop a technology strategy that is focused on meeting all functional and technical requirements. This position also collaborates with various IT Managers, Directors and VPs to align/optimize current and future systems, data and technology within our Supply Chain adhering to data governance, security protocols and coordinating shared resources and assets.
Position will also work jointly with our TMO (transformation management office), ensuring initiatives are coordinated and well aligned with our Supply Chain BPR efforts. The ideal candidate will support our Supply Chain business areas by driving technologies and solutions by leveraging data analytics and best in breed technology solutions. They will collaborate with IT and Data Governance to define and uphold best practices in data stewardship, strategy, and analytics. This role ensures the development of standardized reporting and the effective delivery of data-driven insights to support strategic objectives. Position must be forward looking at new and emerging technology that could be deployed to further maximize desired results.
This position is responsible for stakeholder partnerships to identify opportunities in Live Operations and Demand/Supply across our Supply Chain current system architecture, maximizing existing resources and infrastructure, while building a multi-year plan to optimize and monetize them. Moreover, responsibility for change management, scope definitions, cost / benefit analyses, project management and implementation coalescing for maximum benefit, user adoption, and R.O.I.
The salary range for this position is $111,000 - $167,000 per year, based on experience and qualifications with annual bonus available (variable depending on performance).
In addition to the base salary, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1-year, critical illness, accident insurance, dental, vision, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.
**Principal and Essential Duties & Responsibilities**
+ Partner with Live Ops and Demand/Supply to develop, execute and maintain a multi-year digital transformation road map for live operations and demand & supply that includes current and legacy systems by managing business Priority, Cost/Benefit (ROI), Resource Requirements, and Timelines that all fit within the IT Strategic Roadmap.
+ Assist and evaluate business requirements to hypothesize solutions that fit IT roadmap while bringing value to business solutions.
+ Strong Communicator - Keeps customers updated on a regular cadence.
+ Hands on Leader - Willing to step in where needed to remain on time, on budget and on track for successful implementation.
+ Service - Learn the customer and align the right resources to maximize efficiency between Business and IT. Willingness to speak up and provide constructive feedback for the betterment of ONEPERDUE.
+ Drive Standards - Simplify and optimize our technology systems for easier and stronger support and execution.
+ Integration - Use data transfer processes to optimize, reduce, and eliminate redundant data. Move and store data at the highest level for enterprise reporting capabilities.
+ Data Utilization - Create opportunities for real time/near real time decision making that can be replicated without manual data analysis.
+ Introduce and build SCADA systems leading the way for Digital Transformation and reporting by consolidating data at the highest level for enterprise reporting using standard datasets across the organization driving digital visualization and reporting.
+ Participate and often lead/mentor the Planning, Blueprinting, Realization, Final Preparation, Go-Live and HyperCare phases of IT Strategic projects assigned
+ Identify, vet, justify and deploy technology to support improvements within Demand & Supply and Live Operations that deliver bottom line value to the company by following and adhering to IT Governance Policy and Procedures
+ Recruit, hire, develop, and retain technology associates to achieve assigned business area goals.
+ Drive succession planning activities to ensure continuity of these supporting IT teams including participation with the Corporate IT VP to assess corporate-wide talent.
+ Develop and implement sourcing options (staff augmentation) providing support for periodic peak demand or specialized skills needed while ensuring cost effectiveness
**Minimum Education**
+ Bachelor's degree or equivalent related education and work experience in Computer Science, Information Technology or Business Management
**Experience Requirements**
+ 10 Years IT Experience or equivalent experience in supply chain roles with growing areas of responsibility
+ Strong Supply Chain background is required
+ Strong development and articulation of strategic roadmaps for Supply Chain planning needs for responsible business areas
+ Experienced in IT Governance Processes for the prioritization and sequencing of IT projects in constrained environments
+ Ability to develop business case and project ROI calculations
+ Experience with Blue Yonder upgrade projects will be a plus
+ Implementation experience of JDA's Enterprise Supply Planning and Demand Planning solutions
+ High level understanding of ERP business processes areas. (Could include MTech, Blue Yonder, SAP including SD - Sales & Distribution, MM - Materials Management, PP - Production Planning, QM - Quality Management. Product Lifecyle Management experience is plus
+ Knowledge of RDBMS (Oracle) with ability to write SQL queries to analyze data highly desired
+ Experienced in Microsoft Office Suite including creation of Excel spreadsheets, and MS Power Point presentations.
+ Experienced in Microsoft Project including creation of resourced project schedules with understanding of critical path planning is desired
**Experience Preferred**
+ Strong systems solution and systems architecture skills
+ Strong understanding of supply chain planning functions for manufacturing companies
+ Experience with planning solution tools (e.g. Blue Yonder), including Enterprise Supply Planning (ESP) and Demand Planning, S&OP and S&OE. SAP ERP experience is also desired
+ SCADA System experience and knowledge
+ Strong business and technical leadership and facilitation skills
+ Possesses the ability to find, learn and share new technology with business partners.
+ Fully understands the Perdue IT Governance Policy and Procedures
+ New Software, Information Security, Cyber Security, Procurement, NDA/MSA, Project Governance
+ Flexible with work assignments across business areas
+ Can successfully manage changing priorities with successful alignment and communications.
+ Excellent communication skills - verbal, written and presentation
+ Ability to lead teams and resolve conflict, respects constructive feedback
+ Opportunity seeker always trying to improve processes to reach an optimal state
+ Knowledge and understanding of integrated solutions involving SAP ERP and third-party systems (example JDA)
+ Knowledge of Data Analytic and/or AI concepts and tools
+ Strategic IT vision and excellent execution skills
+ Ability to foster high performing work teams and excellent coordination skills with vendors
**Environmental Factors and Physical Requirements**
+ Rotating weekly on-call to cover off hours and weekends.
+ Position is mostly sedentary but may require occasional moving to other offices, buildings, or manufacturing sites.
+ May need to move light equipment or supplies from one place to another.
+ May need to access files, supplies, and equipment.
+ Work activity is in an office.
+ When in a plant environment:
+ Exposure primarily consists of wet and moist floors which include metal and plastic grating surfaces.
+ May be exposed to temperatures of 28 degrees to 100 degrees Fahrenheit with both ambient and 100% humidity.
+ May handle product 25 degrees to 50 degrees Fahrenheit.
+ May be exposed to noise ranges of 50 db to 110 db.
+ May be exposed to all chemicals used in poultry, food, processing facility.
+ Must wear and use protective and safety equipment required for the job as directed by the company.
_Perdue Farms Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status._
FACTS Customer Relationship Manager - Greater New York City Area

Posted 2 days ago
Job Viewed
Job Description
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
Responsible for a designated group of FACTS clients utilizing one or more of FACTS' products, AE, SIS, Tuition Management and Financial Needs Assessment. This position works collaboratively with other departments (e.g., RVP's, Account Managers) to create client strategy to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with clients, this position is able to also contribute through generating additional revenue opportunities and positive referrals to be used with prospective FACTS clients.
+ Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest and open dialog) to maintain and enhance relationships with clients.
+ Ownership of overall client satisfaction by proactively anticipating client needs and maintaining contact with clients to ensure FACTS is meeting their needs.
+ Meet face to face with each client at least two times per year at school location.
+ Assist in the coordination of sales and product revisions to existing clients.
+ Work closely across FACTS Operations and Technical teams to resolve client related problems and issues.
+ Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by FACTS.
+ Actively participate in the evaluation of new product client requests
+ Work closely with technical support to understand the breadth and limitations of the client product solutions.
+ Leverage relationships to expand FACTS solutions utilized by exiting clients.
+ Attend trade shows, conference and other events as needed to support client communication and engagement.
+ Gather competitive information to assist in continually evaluating market position
+ Facilitate timely communication with FACTS Sales and Account Managers regarding client related issues.
+ Work collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues.
**Salary range for this role is: $80,000- $85,000**
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.
***Candidates for this role** **must** **be located or willing to relocate to the greater New York City area***
**EDUCATION:**
Minimum of 4-year undergraduate degree (or equivalent), preferably in business and/or technology.
**EXPERIENCE:**
+ 3-5 years of sales and account management experience.
+ Background in Private or public education market is a plus.
+ *** **Must have extensive** **knowledge of FACTS products***
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Positive, outgoing personality.
+ Excellent communication skills with the ability to interact with all levels of client organization and multiple departments of the institution.
+ Initiative.
+ Assertiveness.
+ Ability and willingness to take ownership.
+ Flexibility and open-mindedness.
+ Adept at conflict resolution.
+ Conscientious and committed with a high level of integrity.
+ Excellent relationship, sales, and account management skills.
+ Ability to travel and work remotely from a home office.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
FACTS Customer Relationship Manager - Greater New York City Area

Posted 2 days ago
Job Viewed
Job Description
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
Responsible for a designated group of FACTS clients utilizing one or more of FACTS' products, AE, SIS, Tuition Management and Financial Needs Assessment. This position works collaboratively with other departments (e.g., RVP's, Account Managers) to create client strategy to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with clients, this position is able to also contribute through generating additional revenue opportunities and positive referrals to be used with prospective FACTS clients.
+ Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest and open dialog) to maintain and enhance relationships with clients.
+ Ownership of overall client satisfaction by proactively anticipating client needs and maintaining contact with clients to ensure FACTS is meeting their needs.
+ Meet face to face with each client at least two times per year at school location.
+ Assist in the coordination of sales and product revisions to existing clients.
+ Work closely across FACTS Operations and Technical teams to resolve client related problems and issues.
+ Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by FACTS.
+ Actively participate in the evaluation of new product client requests
+ Work closely with technical support to understand the breadth and limitations of the client product solutions.
+ Leverage relationships to expand FACTS solutions utilized by exiting clients.
+ Attend trade shows, conference and other events as needed to support client communication and engagement.
+ Gather competitive information to assist in continually evaluating market position
+ Facilitate timely communication with FACTS Sales and Account Managers regarding client related issues.
+ Work collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues.
**Salary range for this role is: $80,000- $85,000**
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.
***Candidates for this role** **must** **be located or willing to relocate to the greater New York City area***
**EDUCATION:**
Minimum of 4-year undergraduate degree (or equivalent), preferably in business and/or technology.
**EXPERIENCE:**
+ 3-5 years of sales and account management experience.
+ Background in Private or public education market is a plus.
+ *** **Must have extensive** **knowledge of FACTS products***
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Positive, outgoing personality.
+ Excellent communication skills with the ability to interact with all levels of client organization and multiple departments of the institution.
+ Initiative.
+ Assertiveness.
+ Ability and willingness to take ownership.
+ Flexibility and open-mindedness.
+ Adept at conflict resolution.
+ Conscientious and committed with a high level of integrity.
+ Excellent relationship, sales, and account management skills.
+ Ability to travel and work remotely from a home office.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
FACTS Customer Relationship Manager - Greater New York City Area

Posted 2 days ago
Job Viewed
Job Description
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
Responsible for a designated group of FACTS clients utilizing one or more of FACTS' products, AE, SIS, Tuition Management and Financial Needs Assessment. This position works collaboratively with other departments (e.g., RVP's, Account Managers) to create client strategy to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with clients, this position is able to also contribute through generating additional revenue opportunities and positive referrals to be used with prospective FACTS clients.
+ Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest and open dialog) to maintain and enhance relationships with clients.
+ Ownership of overall client satisfaction by proactively anticipating client needs and maintaining contact with clients to ensure FACTS is meeting their needs.
+ Meet face to face with each client at least two times per year at school location.
+ Assist in the coordination of sales and product revisions to existing clients.
+ Work closely across FACTS Operations and Technical teams to resolve client related problems and issues.
+ Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by FACTS.
+ Actively participate in the evaluation of new product client requests
+ Work closely with technical support to understand the breadth and limitations of the client product solutions.
+ Leverage relationships to expand FACTS solutions utilized by exiting clients.
+ Attend trade shows, conference and other events as needed to support client communication and engagement.
+ Gather competitive information to assist in continually evaluating market position
+ Facilitate timely communication with FACTS Sales and Account Managers regarding client related issues.
+ Work collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues.
**Salary range for this role is: $80,000- $85,000**
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.
***Candidates for this role** **must** **be located or willing to relocate to the greater New York City area***
**EDUCATION:**
Minimum of 4-year undergraduate degree (or equivalent), preferably in business and/or technology.
**EXPERIENCE:**
+ 3-5 years of sales and account management experience.
+ Background in Private or public education market is a plus.
+ *** **Must have extensive** **knowledge of FACTS products***
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Positive, outgoing personality.
+ Excellent communication skills with the ability to interact with all levels of client organization and multiple departments of the institution.
+ Initiative.
+ Assertiveness.
+ Ability and willingness to take ownership.
+ Flexibility and open-mindedness.
+ Adept at conflict resolution.
+ Conscientious and committed with a high level of integrity.
+ Excellent relationship, sales, and account management skills.
+ Ability to travel and work remotely from a home office.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
FACTS Customer Relationship Manager - Greater New York City Area

Posted 2 days ago
Job Viewed
Job Description
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
Responsible for a designated group of FACTS clients utilizing one or more of FACTS' products, AE, SIS, Tuition Management and Financial Needs Assessment. This position works collaboratively with other departments (e.g., RVP's, Account Managers) to create client strategy to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with clients, this position is able to also contribute through generating additional revenue opportunities and positive referrals to be used with prospective FACTS clients.
+ Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest and open dialog) to maintain and enhance relationships with clients.
+ Ownership of overall client satisfaction by proactively anticipating client needs and maintaining contact with clients to ensure FACTS is meeting their needs.
+ Meet face to face with each client at least two times per year at school location.
+ Assist in the coordination of sales and product revisions to existing clients.
+ Work closely across FACTS Operations and Technical teams to resolve client related problems and issues.
+ Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by FACTS.
+ Actively participate in the evaluation of new product client requests
+ Work closely with technical support to understand the breadth and limitations of the client product solutions.
+ Leverage relationships to expand FACTS solutions utilized by exiting clients.
+ Attend trade shows, conference and other events as needed to support client communication and engagement.
+ Gather competitive information to assist in continually evaluating market position
+ Facilitate timely communication with FACTS Sales and Account Managers regarding client related issues.
+ Work collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues.
**Salary range for this role is: $80,000- $85,000**
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.
***Candidates for this role** **must** **be located or willing to relocate to the greater New York City area***
**EDUCATION:**
Minimum of 4-year undergraduate degree (or equivalent), preferably in business and/or technology.
**EXPERIENCE:**
+ 3-5 years of sales and account management experience.
+ Background in Private or public education market is a plus.
+ *** **Must have extensive** **knowledge of FACTS products***
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Positive, outgoing personality.
+ Excellent communication skills with the ability to interact with all levels of client organization and multiple departments of the institution.
+ Initiative.
+ Assertiveness.
+ Ability and willingness to take ownership.
+ Flexibility and open-mindedness.
+ Adept at conflict resolution.
+ Conscientious and committed with a high level of integrity.
+ Excellent relationship, sales, and account management skills.
+ Ability to travel and work remotely from a home office.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
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FACTS Customer Relationship Manager - Greater New York City Area

Posted 2 days ago
Job Viewed
Job Description
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
Responsible for a designated group of FACTS clients utilizing one or more of FACTS' products, AE, SIS, Tuition Management and Financial Needs Assessment. This position works collaboratively with other departments (e.g., RVP's, Account Managers) to create client strategy to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with clients, this position is able to also contribute through generating additional revenue opportunities and positive referrals to be used with prospective FACTS clients.
+ Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest and open dialog) to maintain and enhance relationships with clients.
+ Ownership of overall client satisfaction by proactively anticipating client needs and maintaining contact with clients to ensure FACTS is meeting their needs.
+ Meet face to face with each client at least two times per year at school location.
+ Assist in the coordination of sales and product revisions to existing clients.
+ Work closely across FACTS Operations and Technical teams to resolve client related problems and issues.
+ Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by FACTS.
+ Actively participate in the evaluation of new product client requests
+ Work closely with technical support to understand the breadth and limitations of the client product solutions.
+ Leverage relationships to expand FACTS solutions utilized by exiting clients.
+ Attend trade shows, conference and other events as needed to support client communication and engagement.
+ Gather competitive information to assist in continually evaluating market position
+ Facilitate timely communication with FACTS Sales and Account Managers regarding client related issues.
+ Work collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues.
**Salary range for this role is: $80,000- $85,000**
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.
***Candidates for this role** **must** **be located or willing to relocate to the greater New York City area***
**EDUCATION:**
Minimum of 4-year undergraduate degree (or equivalent), preferably in business and/or technology.
**EXPERIENCE:**
+ 3-5 years of sales and account management experience.
+ Background in Private or public education market is a plus.
+ *** **Must have extensive** **knowledge of FACTS products***
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Positive, outgoing personality.
+ Excellent communication skills with the ability to interact with all levels of client organization and multiple departments of the institution.
+ Initiative.
+ Assertiveness.
+ Ability and willingness to take ownership.
+ Flexibility and open-mindedness.
+ Adept at conflict resolution.
+ Conscientious and committed with a high level of integrity.
+ Excellent relationship, sales, and account management skills.
+ Ability to travel and work remotely from a home office.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
FACTS Customer Relationship Manager - Greater New York City Area

Posted 2 days ago
Job Viewed
Job Description
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
Responsible for a designated group of FACTS clients utilizing one or more of FACTS' products, AE, SIS, Tuition Management and Financial Needs Assessment. This position works collaboratively with other departments (e.g., RVP's, Account Managers) to create client strategy to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with clients, this position is able to also contribute through generating additional revenue opportunities and positive referrals to be used with prospective FACTS clients.
+ Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest and open dialog) to maintain and enhance relationships with clients.
+ Ownership of overall client satisfaction by proactively anticipating client needs and maintaining contact with clients to ensure FACTS is meeting their needs.
+ Meet face to face with each client at least two times per year at school location.
+ Assist in the coordination of sales and product revisions to existing clients.
+ Work closely across FACTS Operations and Technical teams to resolve client related problems and issues.
+ Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by FACTS.
+ Actively participate in the evaluation of new product client requests
+ Work closely with technical support to understand the breadth and limitations of the client product solutions.
+ Leverage relationships to expand FACTS solutions utilized by exiting clients.
+ Attend trade shows, conference and other events as needed to support client communication and engagement.
+ Gather competitive information to assist in continually evaluating market position
+ Facilitate timely communication with FACTS Sales and Account Managers regarding client related issues.
+ Work collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues.
**Salary range for this role is: $80,000- $85,000**
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.
***Candidates for this role** **must** **be located or willing to relocate to the greater New York City area***
**EDUCATION:**
Minimum of 4-year undergraduate degree (or equivalent), preferably in business and/or technology.
**EXPERIENCE:**
+ 3-5 years of sales and account management experience.
+ Background in Private or public education market is a plus.
+ *** **Must have extensive** **knowledge of FACTS products***
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Positive, outgoing personality.
+ Excellent communication skills with the ability to interact with all levels of client organization and multiple departments of the institution.
+ Initiative.
+ Assertiveness.
+ Ability and willingness to take ownership.
+ Flexibility and open-mindedness.
+ Adept at conflict resolution.
+ Conscientious and committed with a high level of integrity.
+ Excellent relationship, sales, and account management skills.
+ Ability to travel and work remotely from a home office.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
FACTS Customer Relationship Manager - Greater New York City Area

Posted 2 days ago
Job Viewed
Job Description
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
Responsible for a designated group of FACTS clients utilizing one or more of FACTS' products, AE, SIS, Tuition Management and Financial Needs Assessment. This position works collaboratively with other departments (e.g., RVP's, Account Managers) to create client strategy to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with clients, this position is able to also contribute through generating additional revenue opportunities and positive referrals to be used with prospective FACTS clients.
+ Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest and open dialog) to maintain and enhance relationships with clients.
+ Ownership of overall client satisfaction by proactively anticipating client needs and maintaining contact with clients to ensure FACTS is meeting their needs.
+ Meet face to face with each client at least two times per year at school location.
+ Assist in the coordination of sales and product revisions to existing clients.
+ Work closely across FACTS Operations and Technical teams to resolve client related problems and issues.
+ Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by FACTS.
+ Actively participate in the evaluation of new product client requests
+ Work closely with technical support to understand the breadth and limitations of the client product solutions.
+ Leverage relationships to expand FACTS solutions utilized by exiting clients.
+ Attend trade shows, conference and other events as needed to support client communication and engagement.
+ Gather competitive information to assist in continually evaluating market position
+ Facilitate timely communication with FACTS Sales and Account Managers regarding client related issues.
+ Work collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues.
**Salary range for this role is: $80,000- $85,000**
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.
***Candidates for this role** **must** **be located or willing to relocate to the greater New York City area***
**EDUCATION:**
Minimum of 4-year undergraduate degree (or equivalent), preferably in business and/or technology.
**EXPERIENCE:**
+ 3-5 years of sales and account management experience.
+ Background in Private or public education market is a plus.
+ *** **Must have extensive** **knowledge of FACTS products***
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Positive, outgoing personality.
+ Excellent communication skills with the ability to interact with all levels of client organization and multiple departments of the institution.
+ Initiative.
+ Assertiveness.
+ Ability and willingness to take ownership.
+ Flexibility and open-mindedness.
+ Adept at conflict resolution.
+ Conscientious and committed with a high level of integrity.
+ Excellent relationship, sales, and account management skills.
+ Ability to travel and work remotely from a home office.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (