3 Customer Satisfaction jobs in the United States

**_Are you ready for what's next?_**
_Come explore opportunities within Brunswick, a global marine leader ( committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation._
**Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality:**
**Position Overview:**
As the frontline ambassador for our customers, the Customer Satisfaction Representative plays a vital role in delivering exceptional service and driving business success. This position involves assisting customers with product inquiries and recommendations, managing order placement and processing, and resolving any issues with efficiency and care.
We're looking for a confident communicator who can juggle multiple tasks with ease, thrives in a fast-paced, growth-driven environment, and is eager to contribute to our sales and profitability goals. If you're passionate about customer experience and ready to make a measurable impact, we'd love to meet you.
**At Brunswick, we have passion for our work and a distinct ability to deliver.**
**Essential Functions:**
+ Provide proactive, high-quality service to all customers while maintaining a consistently professional and positive demeanor
+ Manage inbound communications including phone calls, emails, and customer requests-ensuring prompt and effective responses throughout the workday
+ Build and maintain strong customer relationships through cross-selling, order management, inventory checks, account updates, and issue resolution
+ Take full ownership of customer concerns, identifying root causes and implementing corrective actions to ensure long-term satisfaction
+ Maintain thorough knowledge of Del City's product offerings, promotions, and pricing to confidently answer inquiries and recommend solutions
+ Support additional tasks and responsibilities as assigned by management
**Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.**
**Required Qualifications:**
+ High School Diploma required; Associate's or Bachelor's degree in Business, Communications, or related field preferred
+ 1-3 years of customer service experience
+ Strong verbal and written communication skills
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
+ Excellent problem-solving abilities and attention to detail
+ Proven ability to thrive in a fast-paced environment
+ Comfortable working independently and collaboratively within a team
+ Shift coverage: 8:30 AM - 5:00 PM CST
**Preferred Qualifications:**
+ Experience in the Industrial or Transportation aftermarket sector
+ Familiarity with 12V electrical components in an e-commerce distribution setting
+ Hands-on experience with ORACLE ERP systems
+ Working knowledge of CRM platforms such as OnContact or Salesforce
The anticipated pay range for this position is $41,500 to $62,300 USD annually. The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.
At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context.
This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here ( .
**Why Brunswick:**
Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we're proud of being recognized for making a splash with numerous awards!
**About Navico:**
Navico Group is a stand-alone division of Brunswick, the world's largest recreational marine business. Navico Group is the global leader in technology, systems and solutions for a variety of industries, from Marine & RV to Specialty Vehicles and beyond. Our broad portfolio consists of the industry's leading brands in Power Systems, Digital Systems, Fishing Systems, and Performance Components including Ancor, Attwood, B&G, BEP, Blue Sea Systems, C-MAP, CZone, Garelick, Lenco, Lowrance, Marinco, MotorGuide, Mastervolt, ProMariner, RELiON, Simrad and Whale. Our team is committed and driven, every day, to be the most trusted supply partner to the marine and mobile industries.and beyond.
_Next is Now!_
_We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying._
Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact for support.
For more information about EEO laws, - click here ( and Workday ( Privacy Policies
Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: or .
All job offers will come to you via the candidate portal you create when applying through a posted position through . If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at or .
#Brunswick Corporation

Office Of Customer Satisfaction Specialist

At Regions, the Office of Customer Satisfaction Specialist responds to customer complaints sent through regulatory agencies, external entities, and Regions Executive Offices. This position reviews all corporate wide complaints submitted through the Centralized Customer Complaint Program.

Primary Responsibilities

• Researches, resolves, and responds to customer complaints sent through regulatory agencies, external entities, and Regions Executive offices
• Works with primary owners to research and respond to customers and regulatory agencies within the required timeframe
• Provides guidance on resolutions to complaints

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma and five (5) years of experience in banking with a concentration in customer service, contact center, branch, audit, compliance, or regulatory functions
• Or Bachelor's degree in a related field and one (1) year of experience in banking with a concentration in customer service, contact center, branch, audit, compliance, or regulatory functions

Skills and Competencies

• Ability to learn additional systems as needed
• Ability to research and summarize facts
• Ability to work with limited supervision
• Ability to work under pressure and meet deadlines
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong interpersonal skills
• Strong organizational skills
• Strong verbal and written communication skills

This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.

Position Type

Full time

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

Location Details

Riverchase South

Location:

Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans