99 Customer Satisfaction jobs in Reno

As a Health Services Response Advisor , your primary responsibility will be to support both Consumer and Commercial PERS customers by receiving, evaluating and prioritizing emergency and non-emergency telephone and electronic requests for assistance. These requests will include Operator Service assistance, supporting customers with manual phonebook updates, Lyft ride setup, and Directory assistance. As a Health Services Response Advisor, you will be expected to adhere to prescribed protocols, and process information with a high level of compassion and accuracy. You are an excellent fit for this role if you are seeking meaningful work are skilled at maintaining compassion and composure, even in high stress situations.

This role is onsite , which means you would be required to train and work at a designated Best Buy Health location. After training you will join the same work model as the broader HSR department. The recruiter or hiring manager will provide more details during the hiring process. For this role, you must be located within a drivable distance to our office in Reno, Nevada.

Health Services Response is a 24/7 department, we are looking for candidates able to work all shifts including overnights and weekends (additional shift differential pay for hours worked overnight and on weekends)

What you’ll do

• Assess the needs of individuals reaching out for support—whether for medical, social, or wellness reasons—across both urgent and routine situations
• Respond to user and/or system generated alerts pertaining to individual devices or Residential Living Facility devices, accurately and with an appropriate degree of urgency
• Advocate for members, triage calls, and report crisis situations to the appropriate agencies such as Adult Protective Services and Public Safety Answering Points
• Support transportation needs via dispatch of Lyft rides for customers
• Create accurate logs of all communications for the purpose of assuring the general needs and safety of customers
• Monitor member incidents in real-time, responding to alerts and reports of non-compliance, collaborating with and escalating to clinical stakeholders as needed

• Minimum 2 years of customer service and/or call center experience required
• Prior certification and/or successful completion of the CSA certification coursework upon hire required (paid on the job training facilitated upon hire)

• 2 years of call center preferred
• 2 years of experience working in healthcare and/or technology field preferred

• Physical and mental well-being support via Best Buy Health Wellness Program
• Comprehensive benefits including tuition reimbursement, caregiver support, and more
• Generous Best Buy employee discount

About us
Best Buy is an equal opportunity employer.

Position Type: Full timePandoLogic. Category:Human Resources, Keywords:Recruiter, Location:Sparks, NV-89436

As a Health Services Response Advisor , your primary responsibility will be to support both Consumer and Commercial PERS customers by receiving, evaluating and prioritizing emergency and non-emergency telephone and electronic requests for assistance. These requests will include Operator Service assistance, supporting customers with manual phonebook updates, Lyft ride setup, and Directory assistance. As a Health Services Response Advisor, you will be expected to adhere to prescribed protocols, and process information with a high level of compassion and accuracy. You are an excellent fit for this role if you are seeking meaningful work are skilled at maintaining compassion and composure, even in high stress situations.

This role is onsite , which means you would be required to train and work at a designated Best Buy Health location. After training you will join the same work model as the broader HSR department. The recruiter or hiring manager will provide more details during the hiring process. For this role, you must be located within a drivable distance to our office in Reno, Nevada.

Health Services Response is a 24/7 department, we are looking for candidates able to work all shifts including overnights and weekends (additional shift differential pay for hours worked overnight and on weekends)

What you’ll do

• Assess the needs of individuals reaching out for support—whether for medical, social, or wellness reasons—across both urgent and routine situations
• Respond to user and/or system generated alerts pertaining to individual devices or Residential Living Facility devices, accurately and with an appropriate degree of urgency
• Advocate for members, triage calls, and report crisis situations to the appropriate agencies such as Adult Protective Services and Public Safety Answering Points
• Support transportation needs via dispatch of Lyft rides for customers
• Create accurate logs of all communications for the purpose of assuring the general needs and safety of customers
• Monitor member incidents in real-time, responding to alerts and reports of non-compliance, collaborating with and escalating to clinical stakeholders as needed

• Minimum 2 years of customer service and/or call center experience required
• Prior certification and/or successful completion of the CSA certification coursework upon hire required (paid on the job training facilitated upon hire)

• 2 years of call center preferred
• 2 years of experience working in healthcare and/or technology field preferred

• Physical and mental well-being support via Best Buy Health Wellness Program
• Comprehensive benefits including tuition reimbursement, caregiver support, and more
• Generous Best Buy employee discount

About us
Best Buy is an equal opportunity employer.

Position Type: Full timePandoLogic. Category:Human Resources, Keywords:Recruiter, Location:Reno, NV-89521

As a Health Services Response Advisor , your primary responsibility will be to support both Consumer and Commercial PERS customers by receiving, evaluating and prioritizing emergency and non-emergency telephone and electronic requests for assistance. These requests will include Operator Service assistance, supporting customers with manual phonebook updates, Lyft ride setup, and Directory assistance. As a Health Services Response Advisor, you will be expected to adhere to prescribed protocols, and process information with a high level of compassion and accuracy. You are an excellent fit for this role if you are seeking meaningful work are skilled at maintaining compassion and composure, even in high stress situations.

This role is onsite , which means you would be required to train and work at a designated Best Buy Health location. After training you will join the same work model as the broader HSR department. The recruiter or hiring manager will provide more details during the hiring process. For this role, you must be located within a drivable distance to our office in Reno, Nevada.

Health Services Response is a 24/7 department, we are looking for candidates able to work all shifts including overnights and weekends (additional shift differential pay for hours worked overnight and on weekends)

What you’ll do

• Assess the needs of individuals reaching out for support—whether for medical, social, or wellness reasons—across both urgent and routine situations
• Respond to user and/or system generated alerts pertaining to individual devices or Residential Living Facility devices, accurately and with an appropriate degree of urgency
• Advocate for members, triage calls, and report crisis situations to the appropriate agencies such as Adult Protective Services and Public Safety Answering Points
• Support transportation needs via dispatch of Lyft rides for customers
• Create accurate logs of all communications for the purpose of assuring the general needs and safety of customers
• Monitor member incidents in real-time, responding to alerts and reports of non-compliance, collaborating with and escalating to clinical stakeholders as needed

• Minimum 2 years of customer service and/or call center experience required
• Prior certification and/or successful completion of the CSA certification coursework upon hire required (paid on the job training facilitated upon hire)

• 2 years of call center preferred
• 2 years of experience working in healthcare and/or technology field preferred

• Physical and mental well-being support via Best Buy Health Wellness Program
• Comprehensive benefits including tuition reimbursement, caregiver support, and more
• Generous Best Buy employee discount

About us
Best Buy is an equal opportunity employer.

Position Type: Full timePandoLogic. Category:Human Resources, Keywords:Recruiter, Location:Carson City, NV-89702

As a Health Services Response Advisor , your primary responsibility will be to support both Consumer and Commercial PERS customers by receiving, evaluating and prioritizing emergency and non-emergency telephone and electronic requests for assistance. These requests will include Operator Service assistance, supporting customers with manual phonebook updates, Lyft ride setup, and Directory assistance. As a Health Services Response Advisor, you will be expected to adhere to prescribed protocols, and process information with a high level of compassion and accuracy. You are an excellent fit for this role if you are seeking meaningful work are skilled at maintaining compassion and composure, even in high stress situations.

This role is onsite , which means you would be required to train and work at a designated Best Buy Health location. After training you will join the same work model as the broader HSR department. The recruiter or hiring manager will provide more details during the hiring process. For this role, you must be located within a drivable distance to our office in Reno, Nevada.

Health Services Response is a 24/7 department, we are looking for candidates able to work all shifts including overnights and weekends (additional shift differential pay for hours worked overnight and on weekends)

What you’ll do

• Assess the needs of individuals reaching out for support—whether for medical, social, or wellness reasons—across both urgent and routine situations
• Respond to user and/or system generated alerts pertaining to individual devices or Residential Living Facility devices, accurately and with an appropriate degree of urgency
• Advocate for members, triage calls, and report crisis situations to the appropriate agencies such as Adult Protective Services and Public Safety Answering Points
• Support transportation needs via dispatch of Lyft rides for customers
• Create accurate logs of all communications for the purpose of assuring the general needs and safety of customers
• Monitor member incidents in real-time, responding to alerts and reports of non-compliance, collaborating with and escalating to clinical stakeholders as needed

• Minimum 2 years of customer service and/or call center experience required
• Prior certification and/or successful completion of the CSA certification coursework upon hire required (paid on the job training facilitated upon hire)

• 2 years of call center preferred
• 2 years of experience working in healthcare and/or technology field preferred

• Physical and mental well-being support via Best Buy Health Wellness Program
• Comprehensive benefits including tuition reimbursement, caregiver support, and more
• Generous Best Buy employee discount

About us
Best Buy is an equal opportunity employer.

Position Type: Full timePandoLogic. Category:Human Resources, Keywords:Recruiter, Location:Sun Valley, NV-89433

Duration: 06 months with possible extension

Office: Reno, NV 89502

Shift: 9:00 AM 5:30 PM Pay rate: $29.56/hr. on W2

Processes all Rule 9 distribution contracts and payments and sets up all new billing accounts for Company. Administers the work management system and related databases to ensure delivery of service commitment.

• Prepares, tracks, and administers work order packages and drawings for design team. (20%)
• Administers the service application process to ensure timely meter sets and customer billing account establishment. (20%)
• Administers the work management system to ensure delivery of service commitment. (20%)
• Receipts all contract payments and prepares deposits. (20%)
• Prepares and administers line extension agreements and tracks tie to contracts. (20%)
• Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes, and regulations applicable to position and company.
• Performs related duties as assigned.

• High School diploma and 3 years of related experience.
• Time management, manage multiple tasks in a high-volume area, analytical, interpersonal Equipment and Applications.
• PCs, word processing, spreadsheet and database software.

About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.