61,337 Customer Service Experience jobs in the United States
Part-time Cleaners w/ Customer Service Experience
Posted 8 days ago
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Job Description
We offer our clients consistent cleaning services for their commercial/residential properties and events. We are looking for team players and team leaders with can do attitudes. If you are someone who works well within crowds, not afraid of getting your hands dirty with a focus on providing a safe and clean environment for some of the hottest events around town as well as properties, we would like to hear from you!
Projects vary, but never the quality of our service.
We are holding interviews on Thursday, January 10, 2018 for project based cleaning work. We will train the right candidates.
To apply, you must:
- Be at least 18 years old
- Speak & read English
- Reliable transportation
- Be able to stand long periods of time, do repetitive motion and lift up to 50lbs.
- A positive and "can do" attitude
- Must work well with others
- Must be eligible to work in the United States
- Must be willing to undergo a criminal background check
PopUP CleanUP is an equal opportunity employer
Vocational Trainee - Customer Service Experience Program - Next Chapter
Posted 12 days ago
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Job Description
Shift: Monday-Friday, 12pm-4:30pm
Learning Objectives & Competencies To Be Gained:
1. Develop professional and empathetic communication skills
- Maintain a professional work environment
- Gain confidence in communicating challenges and ideas to co-workers, supervisors and managers
- Learn and practice proper phone etiquette
- Learn multitasking skills by managing phones calls, responding to questions and/or comments from visitors, staff, or clients, and balancing miscellaneous projects
- Create support to individuals with responses to various questions and/or direct them towards the best person who can provide a response.
- Address the needs of people we serve in an effective and compassionate manner.
- Gain tools to provide conflict resolution to individuals.
- Gain tools to remain calm and respond during a "crisis" (a situation is escalating; a person is upset or there is a medical emergency etc.).
- Communicate tardiness and absences in a timely manner by calling the front desk and direct supervisor
- Gain software skills by getting familiar with Microsoft Office, and utilizing the functions of computers to be proficient in typing, email, attaching documents, flyers, miscellaneous signs, etc.
- Uphold the staff library for books to support staff with additional information to provide individuals with resources.
- Create and manage bulletins to provide information for individuals
- Communicate safety concerns regarding others present and around building.
- Learn the importance of HIPAA standards/confidentiality/dual relationships/boundaries/trauma informed care.
- Communicate needs and/or complaints to immediate supervisor should any medications be found, slips, trips, falls, or sticks
- Address priorities vs. later tasks regarding the front desk and administrative office
- Build organizational skills with tasks of filing, collating, projects with faxing, scanning, loading paper, replacing toner, making copies/projects for meeting, classes or groups, and troubleshooting when the printers are malfunctioning, etc.
- Gain confidence with mail handling through interoffice or regular U.S. postal mail, as well as maintaining staff mailboxes.
- Articulate structure to down time with additional program projects.
- Conduct miscellaneous tasks, when needed
Skills required for this position consist of: The ability to occasionally lift up to 50 pounds. Ability to maintain a friendly and professional demeanor. Ensure HIPPA confidentiality standards. Willingness to learn.
Timeline to Complete program
• Training: 4-6 months
• Proficient: 5-7 months
• Completion of vocational employment: 8-10 months
• Individual will be introduced to an Employment Specialist 3 months before scheduled vocational employment completion
Customer Service Specialist Entry Level No Experience Required
Posted 20 days ago
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Job Description
Are you great at problem-solving and enjoy helping people? We're seeking motivated individuals to fill our Remote Customer Support Associate positions. In this role, you'll be the first point of contact for our customers, ensuring a positive experience through your support and problem-solving abilities, all from the comfort of your home.
We’re seeking motivated, empathetic individuals to join our remote customer support team. As a Customer Service Specialist, you will be the first point of contact for our customers—helping resolve issues, answer product questions, and ensure an exceptional service experience.
No prior customer service experience? No problem. We provide full training and ongoing support to help you grow.
Ideal Qualifications:
A passion for customer service and a desire to help others.
Excellent communication skills, able to interact effectively with diverse customers.
Ability to work independently, manage time effectively, and prioritize tasks.
Tech-savvy with experience navigating various computer programs.
- Respond to customer inquiries via email, live chat, and phone
- Assist with product questions, order issues,
Company Details
Call Center/Help Desk Technician III
Posted 5 days ago
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Call Center/Help Desk Technician III (BWAK)
We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to deliver exceptional technical assistance to our end-users in Barrow, AK. The selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence, with the aim of addressing client concerns related to computer malfunctions and inquiries pertaining to hardware and software. The ideal candidate will possess robust communication abilities, extensive technical knowledge, and a steadfast commitment to prioritizing customer satisfaction.
**Responsibilities**
+ Serve as the initial contact for reporting of technical issues and answering questions regarding software, hardware, and/or network issues.
+ Accurately diagnose and resolve technical issues.
+ Effectively escalate issues to the appropriate resources when necessary
+ Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation
+ Ability to prioritize work and exercise good judgement while managing multiple tasks.
+ Provide operational technical support to clients both on-site and remote relating to company managed equipment.
+ Manage ongoing maintenance and deployment of new hardware and software for device life cycle.
+ Monitor and update service requests and incidents within the IT Service Management (ITSM) tool.
+ Provide on-site service support, installation, and configuration with PCs, smart devices, telephony, and network solutions.
+ Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related inquiry or issues relating to Microsoft Office, Windows OS, etc.
+ Imaging of desktop and laptop computers-knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus.
+ Provide setup, configuration, and troubleshooting of video conferences for internal and external meetings.
+ Prepare workstations, including the setup and configuration of laptops and desktops.
+ Interface with hardware vendors to facilitate repair and installation.
+ Continually evaluate opportunities to improve efficiency and effectiveness when resolving issues.
+ Manage small projects as needed and effectively communicate technical issues and project execution with IT Managers and Network/Server Engineers.
**Qualifications**
+ Proficiency with current Windows OS
+ Experience with Active Directory & Azure Active Directory, M365 Multifactor Authentication and BitLocker.
+ Experience with Administration and Troubleshooting of M365 Cloud Applications to include Exchange Online, OneDrive, Teams, & SharePoint.
+ Knowledge and experience supporting, troubleshooting, and configuring PC Hardware and peripherals.
+ End-User desktop support, mobile device support, email support, phone support, etc.
+ A+,Network+ or Security+ certificaiton preferred.
+ Demonstrated expertise in critical thinking, active listening, complex problem solving, coordination, instruction, judgment, decision making, and monitoring processes.
+ Exceptional skills in oral and written comprehension and expression, problem sensitivity, and both deductive and inductive reasoning.
+ Proficient in information organization, with a keen eye for detail and effective prioritization.
**Educational & Experience:**
+ Bachelor's Degree in Management Information Systems, Computer Science, or related field and four years of related experience preferred. Degree may be substituted for experience on a year-to-year basis.
+ Four or more (4+) years' experience in a technical support or helpdesk role.
**Certificates, Licenses, Registration Requirements:**
+ Prefer A+,Network+ or Security+ Certificate, and pursuing these qualifications may be in progress.
+ We require that these qualifications be completed prior to one calendar year after being hired.
**Skills** : Critical thinking, active listening, complex problem solving, coordination & instruction, judgment & decision making, and monitoring.
**Knowledge** : Computers & electronics, customer & personal service, telecommunications, administration & management, and engineering & technology
**Abilities** : Oral/written comprehension/expression, problem sensitivity, deductive & inductive reasoning, and information ordering.
**Work Environment/Conditions**
+ Working around machinery
+ Exposure to extreme cold, humidity or hot temperatures; working outside.
**Physical Demands:**
+ Ability to sit/stand for prolonged periods of time; confined to workstation.
+ Ability to lift objects up to 10-25 lbs.
+ Climbing, stooping, bending, kneeling, crouching.
+ Pulling or pushing.
+ Prolonged use of video display terminals.
+ Use of hands to finger, handle or feel; hands, arms, feet and legs. Sequentially or simultaneous with repetition.
+ Reach/relocate items above shoulder.
**SECURITY CLEARANCE REQUIREMENTS:** There are currently no Security Clearance requirements for this position; however, candidates must be able to successfully pass a background check. Due to the location of this work, US Citizenship is required. Bowhead reserves the right to change this requirement if necessitated by business needs or contractual obligations.
#LI-JR1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
All candidates must apply online at and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance ( contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community ( to receive updates on new opportunities and future events.
**ID** _ _
**Category** _Information Technology_
**Location : Location** _US-AK-Barrow_
**Minimum Clearance Required** _N/A_
**Travel Requirement** _Less than 10%_
Pharmacy Help Desk Call Center Representative
Posted today
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Job Description
POSITION SUMMARY
The Pharmacy Help Desk Call Center Representative reports to the Pharmacy Help Desk Call Center Supervisor and is responsible to provide a customer service by telephone of incoming and outbound calls to providers, beneficiaries and pharmacies.
ESSENTIALS ROLES AND RESPONSIBILITIES
- Answer incoming pharmacy calls regarding issues related to a claim transaction, reimbursement, payment, and other required information in accordance with PharmPix Pharmacy Help Desk Call Center performance metrics.
- Answer incoming providers’ and beneficiaries’ calls following Call Center scripts, in a timely matter and in accordance with PharmPix call center performance metrics.
- Answer incoming calls and perform outbound calls according to HIPAA and Pharmacy Laws Standards.
- Identify pharmacies, providers and beneficiaries needs, clarify information, research every issue and providing solutions.
- Document all inquiries in the Customer Service Management Applications such as, Service Desk, OneArk and email.
- Route the case to the corresponding internal department or the appropriate Health Insurance Carrier.
- Guide pharmacies, providers and beneficiaries regarding the process of claim
- transmission, reimbursement and payment.
- Constantly monitors the BACMAN Alert Application to ensure proper management of rejections at point of sale.
- Evaluate on an individual basis to determine if the patient meets the criteria for a coverage determination for alerts such as DURs (Drug Utilization Reviews), HMO (Health Maintenance Organization) among other rejections evaluations required by business.
- Identify system issues and route to the corresponding internal department.
- Make outbound calls to pharmacies, providers and beneficiaries if necessary.
- Support all Quality Management Program initiatives.
- Perform Special projects and/or other duties assigned by the Operations Manager and or Pharmacy Help Desk Call Center Supervisor.
TRAINING & EDUCATION
- Pharmacy Technician, Technical or Associate Degree
LICENSURE / CERTIFICATION
- Puerto Rico Board of Pharmacy Technician Registry Certificate (CPhT), or prospect.
PROFESSIONAL EXPERIENCE
- 1 - 2-year customer service or call center experience and healthcare environment (Preferable).
PROFESSIONAL COMPETENCIES
Knowledge:
- Fully Bilingual (Spanish / English written and verbal).
- PC skills (Microsoft System)/System oriented.
Skills:
- Strong customer service skills.
- Excellent phone, written, active listening and follow-through skills.
- Skill in analyzing situations accurately and taking effective action.
- Attention to details.
- Time Management Skills: Establishing priorities and accomplishing tasks in a timely manner.
- Ability to work with others to reach a solution.
- Be able to toggle between several software programs.
- Demonstrated effective organizational skills.
Abilities:
- Able to effectively interact with internal departments, PharmPix clients, members and other healthcare professionals.
- Ability to work with others to reach a solution.
- Be able to toggle between several software programs.
- Ability to work in a fast-paced environment and multitask.
PHYSICAL AND MENTAL DEMANDS
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, sitting, standing and walking.
- The position requires that weight be lifted and force be exerted up to 25 pounds.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ENVIRONMENTAL AND WORKING CONDITIONS
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work.
PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
Data Entry & Customer Service Support Entry Job No Experience Needed
Posted 7 days ago
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Job Description
We are seeking candidates curious about collaborating with companies that are working with workers for remote at home positions. Both full-time and also part-time.
opportunities are readily available in a variety of career fields including yet not limited to data entry, marketing, customer service and assistance, clerical, as well as administrative.
Prospects with experience in within sales, outside sales, and also retail sales are additionally encouraged to apply on our web site.
If you can work on your own from home as well as are self-motivated you would be a fantastic fit. Perfect candidates ought to appreciate such work as email customer support, data entry, social networks posting and also reviewing products.
Data entry clerks come from all various backgrounds including customer service, sales assistance, clerical, secretary, administrative assistant, receptionist, call center, part-time, retail areas & more We are wanting to speak with you.
Please apply by sending your resumes today!
Requirements: Computer with internet access Peaceful working area far from interruptions Willingness to take instructions.
Company Details
Data Entry & Customer Service Support Entry Job No Experience Required
Posted 19 days ago
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Job Description
Entry-level job - Remote Work From Home. Full or part-time placements readily available from home. With or without experience we encourage all applicants to apply.
We are seeking candidates curious about collaborating with companies that are working with workers for remote at home positions. Both full-time and also part-time.
opportunities are readily available in a variety of career fields including yet not limited to data entry, marketing, customer service and assistance, clerical, as well as administrative.
Prospects with experience in within sales, outside sales, and also retail sales are additionally encouraged to apply on our web site.
If you can work on your own from home as well as are self-motivated you would be a fantastic fit. Perfect candidates ought to appreciate such work as email customer support, data entry, social networks posting and also reviewing products.
Data entry clerks come from all various backgrounds including customer service, sales assistance, clerical, secretary, administrative assistant, receptionist, call center, part-time, retail areas & more We are wanting to speak with you.
Please apply by sending your resumes today!
Requirements: Computer with internet access Peaceful working area far from interruptions Willingness to take instructions. All Items and Tools needed will be provided by the Company.
Company Details
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Call Center
Posted 17 days ago
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Key Responsibilities:
- Answer inbound calls and respond to customer inquiries in a courteous and professional manner
- Make outbound calls to follow up with customers, confirm appointments, or provide updates
- Provide accurate information about company products, services, and policies
- Resolve customer concerns and escalate complex issues to the appropriate department
- Process orders, payments, service requests, and account updates
- Document customer interactions and maintain detailed records in the call center system (CRM)
- Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates
- Collaborate with team members and other departments to ensure customer needs are met
- Adhere to scripts, policies, and compliance requirements while maintaining a natural, empathetic tone
- Stay updated on company offerings and procedures to provide accurate support
Qualifications & Skills:
- High school diploma or equivalent (Associate’s or Bachelor’s degree a plus)
- Previous call center or customer service experience preferred
- Excellent verbal communication and active listening skills
- Ability to remain calm and professional under pressure
- Strong problem-solving and multitasking abilities
- Basic computer proficiency and experience with CRM systems
- Positive attitude, patience, and customer-focused mindset
Company Details
Call Center
Posted 19 days ago
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Job Description
We are seeking a dynamic and customer-focused Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries in a timely and professional manner.
The Call Center Representative will play a key role in maintaining customer satisfaction and loyalty by delivering high-quality service and support.
Responsibilities:- Answer incoming calls and respond to customer inquiries
- Make outbound calls to follow up on customer issues
- Provide information about products and services
- Resolve customer complaints and issues
- Update customer records in the database
- High school diploma or equivalent
- Previous experience in a call center or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multi-task and work in a fast-paced environment
- Strong problem-solving skills
If you are a motivated and customer-oriented individual looking to join a dynamic team, we want to hear from you! Apply now to be considered for the Call Center Representative position.