736 Customer Service Experience jobs in Mansfield

Two positions available with an auto finance company, and you will be interviewing for both roles. You need to be open to both opportunities, as manager will decide which role they would like to offer.
Job Description:
Completed 4 year Bachelor's Degree Required
Customer Care Representative
Monday - Friday 8 AM - 5 PM with one late night a week 9 AM - 6PM. Will also include one late Friday rotating every four weeks which also includes 1-2 Saturdays a month 8 AM --12 PM.
Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, payment options, logging into website etc.
Customer Accounts Representative
Monday - Friday 8 AM - 5 PM with two late nights a week 11 AM - 8 PM (late nights are never on Friday) with 1-2 Saturdays a month 8 AM - 12 PM.
This position is a light collections positions, meaning you're calling customers who have only missed one payment (between 1 and 29 days past due).
Compensation: Bachelor's degree holders: + .50 raise for Spanish speakers
+ $21.50/hr. less than three years of professional experience
+ $3.00/hr. more than three years of professional experience
Skills:
Financial experience
Call center
Data entry
Auto finance
Bachelor's degree
Experience Level
Entry Level
#WestPriority25
Pay and Benefits
The pay range for this position is 18.50 - 23.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Irving,TX 75063.
Application Deadline
This position is anticipated to close on Oct 20, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Are you read to accelerate your career? Join our team at a leading Auto Financial company in Irving, TX! We're seeking dedicated individuals from diverse backgrounds who crave growth and stability!
Requirements:
Completed 4 year Bachelor's Degree
Schedule:
+ Monday to Friday - 8:00AM to 5:00PM or 9:00AM to 6:00PM with occasional Saturday Shifts from 8:00AM to 12:00PM.
+ Schedule is department-based
Location: Irving, TX (100% Onsite Position)
Job Type: 40 hours per week
Positions Available:
+ Customer Service Department
+ Assist customers with account inquiries, payments, information requests, title requests, and more
+ Customer Accounts Department
+ Handle light collections for customers with missed payments between 1 and 29 days past due
Additional Skills:
+ Problem-solving prowess and keen attention to detail
+ Great communication skills and a knack for customer service
Benefits:
+ Dental, Health, and Vision Insurance
+ Opportunities for career advancement
Don't miss this opportunity to join a dynamic team in the Automotive Finance Industry. Apply now to take your first step towards an exciting career!
#westpriority25
Pay and Benefits
The pay range for this position is $18.50 - $23.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in IRVING,TX.
Application Deadline
This position is anticipated to close on Oct 14, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Hours:** Monday-Friday, will work an 8-hour shift during business hours of 8am-8pm CST with a rotating Saturday shift (9am-6pm CST) every 3-4 weeks
You will enjoy the flexibility to telecommute* from anywhere within the U.S as you take on some tough challenges.
**Primary Responsibilities:**
+ Conducts in-bound and out-bound calls for program requirements including, but not limited to medication adherence member outreach calls, reminder calls, prescription refill calls and provider follow-up calls in a call center environment
+ Completes calls/assignments and ensure census management, productivity weekly and monthly standards are met
+ Exhibits excellent phone and communication skills while providing complete and accurate information to customers
+ Receives and responds to escalated inquiries from all communication venues: e.g., task queues, portal, claim queue, department documentation platform
+ Perform review of prescription claims documentation collect and maintain eligibility information in an appropriate and confidential manner
+ Provide support to internal staff and providers with respect to Medicare drug related issues; request additional or supplemental information via correspondence to complete applications
+ Provides clerical and/or administrative support to clinical staff and managers for special studies, projects and reports
+ Adheres to assigned schedule and quality metrics
+ Provides clerical and/or administrative support to pharmacy staff and managers for special projects and reports
+ Provides excellent customer service by serving as a resource to all internal and external customers
+ Participate in and contribute to the overall pharmacy quality improvement initiatives
+ Assist in training for new hires and internal staff
+ Attends required meetings and required participation in special committees as needed
+ Demonstrate excellent organizational skills, customer service skills, and verbal and written communication skills to include but not limited to patients, physicians, clinical staff, contracted providers and managers
+ Demonstrate a high degree of professionalism to always include both personal conduct and appearance
+ Ability to always maintain strict confidentiality to include but limited to patients and coworkers
+ Compliance with all organizational policies regarding ethical business practices
+ Ability to work independently, with some supervision and direction from manager
+ Must adhere to all department policies and procedures
+ Ability to work any schedule between 8am-8pm CST with a rotating Saturday shift (9am-6pm CST) every 3-4 weeks
+ Performs other duties as assigned
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 2+ years of experience in a pharmacy/medical/healthcare setting
+ 1+ years of administrative support experience
+ 1+ years of experience working with all Microsoft Office products (Word, Outlook. Excel, Teams, etc.)
+ 1+ years of experience with medical terminology
+ 1+ years of call center experience
+ 1+ years of experience with working knowledge of basic troubleshooting systems
+ Access to a dedicated work area established that is separated from other living areas and provides information privacy to keep all company sensitive documents secure (if applicable)
+ Ability to work an 8-hour shift Monday-Friday from 8am-8pm CST with the possibility of Saturdays in the future on a rotating basis
**Preferred Qualifications:**
+ Certified/Registered Pharmacy Technician
+ Certified Medical Assistant training or certification
+ Bilingual language proficiency (English/Any Non-English Language)
+ Experience with Medication Adherence Hedis Measures (MAD/MAC/MAH)
+ Call documentation platform experience
+ Rx Claim experience
+ Online softphone experience
**Soft Skills:**
+ Ability to handle / diffuse escalated issues professionally
+ Excellent organizational skills, customer service skills and verbal and written communication skills to include but not limited to patients, physicians, clinical staff, contracted providers and managers
+ Demonstrate a high degree of professionalism to always include both personal conduct and appearance
+ Ability to always maintain strict confidentiality to include but limited to patients and coworkers
+ Compliance with all organizational policies regarding ethical business practices
+ Adherent to all department policies and procedures
+ Ability to work independently, with some supervision and direction from manager
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #GREEN

Are you read to accelerate your career? Join our team at a leading Auto Financial company in Irving, TX! We're seeking dedicated individuals from diverse backgrounds who crave growth and stability!
Requirements:
Completed 4 year Bachelor's Degree
Schedule:
+ Monday to Friday - 8:00AM to 5:00PM or 9:00AM to 6:00PM with occasional Saturday Shifts from 8:00AM to 12:00PM.
+ Schedule is department-based
Location: Irving, TX (100% Onsite Position)
Job Type: 40 hours per week
Positions Available:
+ Customer Service Department
+ Assist customers with account inquiries, payments, information requests, title requests, and more
+ Customer Accounts Department
+ Handle light collections for customers with missed payments between 1 and 29 days past due
Additional Skills:
+ Problem-solving prowess and keen attention to detail
+ Great communication skills and a knack for customer service
Benefits:
+ Dental, Health, and Vision Insurance
+ Opportunities for career advancement
#westpriority25
Pay and Benefits
The pay range for this position is $18.50 - $23.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in IRVING,TX.
Application Deadline
This position is anticipated to close on Oct 15, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.**
Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equip-ment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufactur-ing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our custom-ers. Your success is what's next with Custom Truck One Source.
Are you a driven candidate with solid experience? If so, we are looking for you! We are looking for a Call Center Service Advisor who will partner with our team. The role is located at our Kansas City, MO or Fort Worth, TX location. You will be responsible for providing quality products to our customers in a timely, cost-efficient manner.
**THE IDEAL CANDIDATE**
You understand the heavy equipment business and have a drive for being an active part of solutions. You set the bar high and set an example for other leaders and colleagues on how to work collaboratively with the highest level of integrity.
The Call Center Service Advisor will be part of the initial contact team for customers with technical and product issues as it relates to vocational trucks (chassis, lift, digger, crane, etc.). This role will be responsible for receiving inbound phone calls from customers, assist-ing in diagnosing issues over the phone, and working with the customer on a plan to fix the issue(s). This individual must have exceptional customer service aptitude and strong com-munication skills.
**Essential Duties and Responsibilities**
- Timely answers inbound e-mails and phone calls related to service issues.
- Identifies problems and services by listening to customer's description of symptoms, clarifying description of problems.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service data-base system.
- Communicate with parts department to determine and locate part numbers for units.
- Maintains primary communication channel with customer by providing timeline estimates, an-swering questions and concerns, arranging towing and temporary transportation, and com-municating status updates to customer.
- Expectation to continually learn about products we carry. Training opportunities will be provid-ed, but separate research and review may be required.
- Process invoices and payments for service repairs.
- Verifies warranty and service contract coverage by examining records and papers, explaining provisions.
- Contact fleet management companies that require authorization to start work or require esti-mates before authorizing repairs to begin.
**Required Skills and Qualifications**
Qualifications include:
- Knowledge of aerial vehicles, equipment, and heavy & light duty trucks
- Previous experience in a similar role
- Extremely detail oriented and accurate
- General mechanical aptitude and experience with parts required. Knowledge of hydraulic, heavy equipment, diesel truck and/or farm equipment preferred.
- This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential to this position.
- Listening: Taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Sharing information: Talk to others to convey information effectively.
- Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, con-clusions, or approaches to problems.
- Identify complex problems and reviewing related information to develop and evaluate options and implement solutions.
**BENEFITS**
- 401(k) with Employer Match
- Competitive Health Care
- Dental, Vision, and Life Insurance
- Paid Vacation, Sick and Holidays
- STD/ LTD
- Partner Discounts
- Investment in Employee Development
Equal Employment Opportunity Employer
Custom Truck One Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.