84,852 Customer Service In Pharmacy jobs in the United States
Customer Service Representative-Pharmacy MTM Services- Temporary- WFH
Posted 20 days ago
Job Viewed
Job Description
UPMC Health Plan is hiring a team of Temporary Customer Service Representatives to join our Medication Therapy Management team. This is a Monday - Friday daylight role (with 8-hour shift options between 9:00 a.m. - 7:00 p.m.). The 11:00 a.m. - 7:00 p.m. shift is assigned, Occasional, rotating Saturday shifts are also required (typically, once every other month, depending on business needs). This is a remote role with work-from-home privileges. (privilege eligibility is subject to continued achievement of business goals and on-site department needs).
This role will support the provision of pharmaceutical care through member, pharmacy, and provider interactions to discuss and resolve medication-related issues. These services will be provided in compliance with state and federal regulations, NCQA standards, the mission, policies, and procedures of UPMC Health Plan and the Pharmacy Department.
Our employees receive comprehensive benefits and have ample opportunities for growth and advancement. After joining our team, you will receive extensive pharmacy training which will allow you to provide best-in-class service to our members. This temporary position is a set rate of $17.00/hr.
**Responsibilities:**
+ Complete calls efficiently and with high quality to meet call center key performance metrics.
+ Remains current on departmental policies, procedures, formularies, and regulatory standards.
+ Receive inbound calls from and deploy outbound calls to members, pharmacies, and physicians determining the appropriate action and understanding the appropriate cases to escalate to a pharmacist.
+ Supports the pharmacist with the completion of comprehensive medication reviews through pre-workup and case preparation.
+ Maintain all patient information and records. Maintain the pharmacy computer system as required.
+ Adhere to organizational procedures, including ensuring secure privacy and confidentiality as required by HIPAA, employing effective communication methods to maintain call control, documenting appropriate comments, and acting in alignment with all State Regulations and Federal Laws.
+ Ensures first-call resolution to effectively resolve member needs and concerns.
+ Engages in the execution of medication therapy management protocols through interventions with members, pharmacies, and providers.
+ Participate in departmental quality improvement activities, including clinical opportunities as well as operational efficiencies in order to continually improve and evaluate pharmaceutical care as reflected by operational and patient care indicators.
+ Assist in the training of pharmacy personnel and students.
+ Complete appropriate documentation regarding interventions.
+ Completion of High School Diploma or equivalent.
+ Minimum 1 year customer service and/or call center experience.
+ Certified pharmacy technician preferred.
+ Excellent organizational, interpersonal, and communication skills
**Licensure, Certifications, and Clearances:**
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
Centralized Pharmacy Customer Service Representative - Onsite
Posted today
Job Viewed
Job Description
In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department.
**Job Responsibilities:**
+ Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
+ Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.
+ Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects.
+ Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
+ Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.
**About Walgreens and WBA :**
Walgreens ( is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits
#LI-CB1
**Job ID:** 1319143BR
**Title:** Centralized Pharmacy Customer Service Representative - Onsite
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Retail
**Full Store Address:** 2119 CONCORD PIKE,STE 2,WILMINGTON,DE 19803
**Full District Office Address:** 2119 CONCORD PIKE,STE 2,WILMINGTON,DE,19803-000-21581-S
**External Basic Qualifications:**
+ High School Diploma or GED.
+ Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
+ Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
+ Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
+ Communicate effectively in writing and verbally.
+ 18 years of age or older
**Preferred Qualifications:**
+ At least 1 year of pharmacy technician experience in a retail or call center environment.
+ At least 18 months as a pharmacy technician with a certificate/registration by state as granted by the State board for Pharmacy or nationally recognized certification agency.
+ Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
+ Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).
+ Fluency in Spanish and English.
_An employee in this position can expect a salary/hourly rate between $16.50 and $20.80 plus bonus pursuant to the terms of any bonus plan, if applicable. The actual compensation offered will depend on experience, seniority, geographic locations, and other factors permitted by law. To review benefits, please click here_ _jobs.walgreens.com/benefits_ _._
**Shift:**
**Store:**
Pharmacy Customer Service/Billing Representative
Posted today
Job Viewed
Job Description
To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers. KEY RESPONSIBILITIES: - Maintain accurate billing information obtained from daily Customer Service, Billing, Pharmacy, Representative, Retail, Healthcare, Customer
Pharmacy Customer Service/Billing Representative
Posted today
Job Viewed
Job Description
To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers.
**KEY RESPONSIBILITIES:**
- Maintain accurate billing information obtained from daily census, LTC, etc.
- Provide excellent customer service to both internal and external pharmacy home infusion customers.
- Reviews pre-billing reports daily for accuracy.
- Reviews monthly statements for accuracy.
- Respond to change productively and handle additional projects as assigned.
- Carry out all duties with a "Commitment to Caring" attitude in accordance with the company's mission, vision, and philosophy.
- Follow all company policies and procedures, state and federal laws and regulations and report violations to the appropriate supervisor.
- File and organize all appropriate paperwork related to job duties.
- Keep supervisor informed of daily activities, and issues.
**MINIMUM EDUCATION REQUIRED:**
High School Diploma
**MINIMUM EXPERIENCE REQUIRED:**
1-3 years' experience in medical billing/collections.
Experience with home infusion billing highly desired.
Previous experience with CPR+ Home Infusion software of other billing software a plus.
**Family Makes Us Stronger.** Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.
We are eager to connect with you! **_Apply Now_** to get started at PruittHealth!
_As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status._
Pharmacy Customer Service/Billing Representative
Posted today
Job Viewed
Job Description
To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers.
**KEY RESPONSIBILITIES:**
- Maintain accurate billing information obtained from daily census, LTC, etc.
- Provide excellent customer service to both internal and external pharmacy home infusion customers.
- Reviews pre-billing reports daily for accuracy.
- Reviews monthly statements for accuracy.
- Respond to change productively and handle additional projects as assigned.
- Carry out all duties with a "Commitment to Caring" attitude in accordance with the company's mission, vision, and philosophy.
- Follow all company policies and procedures, state and federal laws and regulations and report violations to the appropriate supervisor.
- File and organize all appropriate paperwork related to job duties.
- Keep supervisor informed of daily activities, and issues.
**MINIMUM EDUCATION REQUIRED:**
High School Diploma
**MINIMUM EXPERIENCE REQUIRED:**
1-3 years' experience in medical billing/collections.
Experience with home infusion billing highly desired.
Previous experience with CPR+ Home Infusion software of other billing software a plus.
**Family Makes Us Stronger.** Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.
We are eager to connect with you! **_Apply Now_** to get started at PruittHealth!
_As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status._
Member Service Representative
Posted 1 day ago
Job Viewed
Job Description
We are looking for a motivated member service representative to be the first point of contact for all membership-related questions, requests, and concerns. The member service representative's responsibilities include answering and directing phone calls, assisting with membership related issues, resolving complaints, and processing transactions.
To be successful as a member service representative you should have strong customer service skills and enjoy working with people. A top-notch member service representative should be able to deliver exceptional member service experiences and resolve inquiries and complaints in a friendly and efficient manner.
Member Service Representative Responsibilities:- Answering phone calls and written questions, concerns, and complaints regarding membership.
- Providing information on membership fees, policies, processes, benefits, products, and services.
- Actively listening to members and identifying their needs.
- Recommending and cross-selling products and services to members and potential members.
- Investigating and resolving or escalating membership and payment issues.
- Assessing member eligibility and processing payments, applications, and requests.
- Documenting all inquiries and maintaining accurate membership records.
- High school diploma/GED.
- Customer service experience required.
- Sales experience beneficial.
- Excellent communication skills, both written and verbal.
- Good listening and interpersonal skills.
- Strong attention to detail.
- Computer literate.
Company Details
Member Service Representative
Posted 2 days ago
Job Viewed
Job Description
We are seeking a detail-oriented and customer-focused Member Service Representative to join our team. This role is ideal for someone who enjoys assisting members, resolving inquiries, and providing outstanding service in a supportive and flexible work environment. The position offers full-time hours with flexibility in scheduling to support work-life balance.
Responsibilities:
- Greet, assist, and engage with members in-person, via phone, email, or live chat.
- Provide accurate information regarding services, programs, products, and policies.
- Handle account inquiries, process transactions, and update member records.
- Resolve issues efficiently while ensuring a positive member experience.
- Assist with onboarding new members and guiding them through benefits and services.
- Maintain confidentiality and compliance with organizational policies and procedures.
- Collaborate with team members to improve processes and enhance service delivery.
Qualifications:
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- 0–3 years of customer service, call center, or administrative experience.
- Strong communication and interpersonal skills.
- Ability to multitask, problem-solve, and work independently in a fast-paced environment.
- Proficiency in Microsoft Office and basic data entry systems.
- Flexible and adaptable to changing schedules and business needs.
Work Schedule & Flexibility:
- Full-time position (typically 35–40 hours per week).
- Flexible shifts may include daytime, evening, or weekend availability depending on business needs.
- Hybrid or remote options may be available depending on the organization.
Benefits:
- Competitive pay and performance incentives.
- Health, dental, and vision insurance.
- 401(k) with employer match.
- Paid time off (PTO), holidays, and flexible scheduling options.
- Opportunities for professional development and career growth.
Company Details
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Service Representative
Posted 1 day ago
Job Viewed
Job Description
Open Positions - 1
Company Name
Linde
Experience
0 - 20 years
Job Category
Driving (Lincare)
Job Type
1st
Date Range
Jul 28 Oct 25, 2025
Hire Type
Contractor
Contract Type
Contract Only
Pay Type
Hourly
Standard Hours Per Week
40.00
Exemption Status
Non-Exempt
1407
2119
HWY 7 NORTH
HARRISON Arkansas 72601
40/week; 8:30-5pm Job Hire Type
Contract Worker/Temp JOB SUMMARY Lincare is the nation's leadi. JOB DESCRIPTION
Lincare is the nation's leading provider of oxygen, durable medical equipment, and clinical respiratory services, currently seeking a Delivery Driver to join a growing team. Drivers will be responsible for ensuring safe and timely delivery of home medical equipment to patients, as well as equipment setup and education on the proper usage of prescribed equipment.
- Work in an inclusive, open, and friendly environment focused on associates and their success
- Lincare provides ample training and development opportunities that fosters personal and professional growth
- Lincare's mission is to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them
Job Responsibilities:
- Conduct daily deliveries of home medical equipment and supplies to our customers in a safe, courteous, and timely manner
- Instruct patients on the safe and appropriate use of prescribed medical equipment
- Follow/complete patient orientation checklists during delivery and training of new patients
- Adhere to assigned routes and time schedules
- Abide by all transportation laws and maintain a safe driving record
- Inspect and maintain company-provided delivery vehicle and ensure the safety of the loading and unloading process
- Establish and maintain outstanding relations with patients and internal team members
- Maintain cleanliness and organization of delivery vehicle and warehouse, adhering to all FDA protocols
- Work on-call rotation (ONLY AS NEEDED) during evening and weekend hours to address any patient medical emergencies in accordance with company and local center policy
Requirements:
- Must be 18-21 years of age or older - In most states it is 18 so long as the role does not require a Hazmat Certification
- Maintain a valid driver's license in state of residence
- High school diploma or GED
- Communicate effectively with internal coworkers and external patients
- Maintain confidentiality and discretion when handling sensitive information
- Promote a professional, courteous, and respectful work environment
Physical Demands:
- Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds
No Attachments are added yet
Service Representative
Posted 1 day ago
Job Viewed
Job Description
- Company Name
- Linde
- Experience
- 0 - 20 Years
- Job Site
- N/A
Lincare Inc
Linde
- Organization Unit
- Job Category
- Driving (Lincare)
- Job Type
- 1st
- Date Range
- May 19, 2025 - Jul 5, 2025
- Program Team
- NA
- Hiring Team
- NA
- Hire Type
- Contractor
- Contract Type
- Contract Only
- Pay Type
- Hourly
- Standard Hours Per Week
- 40.00
- Exemption Status
- Non-Exempt
Must Have
- completed MVR
- valid DL
Bradley, IL
298 Stebbings CtBradley Illinois 60915 Shift Details
40/week - working hours, 8-5 plus on call rotation Job Hire Type
Contract Worker/Temp JOB SUMMARY Lincare is the nation's leadi. JOB DESCRIPTION
Lincare is the nation's leading provider of oxygen, durable medical equipment, and clinical respiratory services, currently seeking a Delivery Driver to join a growing team. Drivers will be responsible for ensuring safe and timely delivery of home medical equipment to patients, as well as equipment setup and education on the proper usage of prescribed equipment.
- Work in an inclusive, open, and friendly environment focused on associates and their success
- Access to comprehensive benefits package with flexible options to fit individual needs
- Lincare provides ample training and development opportunities that fosters personal and professional growth
- Lincare's mission is to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them
Job Responsibilities:
- Conduct daily deliveries of home medical equipment and supplies to our customers in a safe, courteous, and timely manner
- Instruct patients on the safe and appropriate use of prescribed medical equipment
- Follow/complete patient orientation checklists during delivery and training of new patients
- Adhere to assigned routes and time schedules
- Abide by all transportation laws and maintain a safe driving record
- Inspect and maintain company-provided delivery vehicle and ensure the safety of the loading and unloading process
- Establish and maintain outstanding relations with patients and internal team members
- Maintain cleanliness and organization of delivery vehicle and warehouse, adhering to all FDA protocols
- Work on-call rotation (ONLY AS NEEDED) during evening and weekend hours to address any patient medical emergencies in accordance with company and local center policy
Requirements:
- Must be 18-21 years of age or older - In most states it is 18 so long as the role does not require a Hazmat Certification
- Maintain a valid driver's license in state of residence
- High school diploma or GED
- Communicate effectively with internal coworkers and external patients
- Maintain confidentiality and discretion when handling sensitive information
- Promote a professional, courteous, and respectful work environment
Physical Demands:
- Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds
No Attachments are added yet
Service Representative
Posted 1 day ago
Job Viewed
Job Description
Open Positions - 2
Company Name
Linde
Experience
0 - 20 years
Job Category
Driving (Lincare)
Job Type
1st
Date Range
Jul 28 Oct 25, 2025
Hire Type
Contractor
Contract Type
Contract Only
Pay Type
Standard Hours Per Week
40.00
Exemption Status
Non-Exempt
LOCATION INFORMATION1738
28A
PRONGHORN TRAIL
BOZEMAN Montana 59718
8:30 5pm M-F Job Hire Type
Contract Worker/Temp JOB SUMMARY Lincare is the nation's leadi. JOB DESCRIPTION
Lincare is the nation's leading provider of oxygen, durable medical equipment, and clinical respiratory services, currently seeking a Delivery Driver to join a growing team. Drivers will be responsible for ensuring safe and timely delivery of home medical equipment to patients, as well as equipment setup and education on the proper usage of prescribed equipment.
- Work in an inclusive, open, and friendly environment focused on associates and their success
- Lincare provides ample training and development opportunities that fosters personal and professional growth
- Lincare's mission is to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them
Job Responsibilities:
- Conduct daily deliveries of home medical equipment and supplies to our customers in a safe, courteous, and timely manner
- Instruct patients on the safe and appropriate use of prescribed medical equipment
- Follow/complete patient orientation checklists during delivery and training of new patients
- Adhere to assigned routes and time schedules
- Abide by all transportation laws and maintain a safe driving record
- Inspect and maintain company-provided delivery vehicle and ensure the safety of the loading and unloading process
- Establish and maintain outstanding relations with patients and internal team members
- Maintain cleanliness and organization of delivery vehicle and warehouse, adhering to all FDA protocols
- Work on-call rotation (ONLY AS NEEDED) during evening and weekend hours to address any patient medical emergencies in accordance with company and local center policy
Requirements:
- Must be 18-21 years of age or older - In most states it is 18 so long as the role does not require a Hazmat Certification
- Maintain a valid driver's license in state of residence
- High school diploma or GED
- Communicate effectively with internal coworkers and external patients
- Maintain confidentiality and discretion when handling sensitive information
- Promote a professional, courteous, and respectful work environment
Physical Demands:
- Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds
No Attachments are added yet